assistant community manager

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community health worker chw

Inner City Muslim Action Network

<div><div><b>OVERVIEW:</b><br>
IMAN&rsquo;s Community Health Workers (CHWs) are community organizers rooted in radical traditions such as the Black Panthers and Cesar Chavez, where healthcare is a tool for liberation and collective power. Using a trauma-informed, peer-based approach, CHWs mobilize residents to confront systemic barriers to wellness while directly connecting individuals to essential health and social resources.</div>
<div></div><div>Working at the intersection of public health and grassroots organizing, CHWs build community power through education, advocacy, and relationship-building. Based within IMAN&rsquo;s Health Center, they collaborate closely with departments across the organization.<br>
<br>
CHWs are central to advancing health equity as a pillar of social justice, blending the legacy of community-led health movements with frontline service to address urban health disparities and drive transformative change.<br>
<br>
<b>KEY RESPONSIBILITIES:</b><br>
<b>Benefits &amp; Resource Navigation (30%):</b></div>
<ul><li>Conduct pre-screening of patients to evaluate eligibility for programs and facilitate benefits navigation.</li>
<li>Provide support with medical applications, fee assessments, and sliding fee scale determinations for medicaid and marketplace, ensuring patients are enrolled in appropriate coverage.</li>
<li>Connect residents with essential resources, including food assistance, housing, job training, and health / mental health services at IMAN</li>
<li>Oversee intake and service navigation, ensuring timely and appropriate referrals.</li>
</ul><div><b>Community Engagement &amp; Outreach (30%):</b></div>
<ul><li>Lead community engagement efforts through canvassing, event hosting, outreach walks, and partnered activities to connect residents with health services and resources.</li>
<li>Build and strengthen relationships with community leaders, faith-based organizations, and local businesses to expand access to screenings and healthcare resources.</li>
<li>Translate outreach into patient engagement by providing education, guiding appointment scheduling, and ensuring seamless linkage to health center services.</li>
<li>Represent IMAN at partner organizations, health fairs, and public health initiatives, while actively participating in professional development opportunities.</li>
<li>Advocate for participants by identifying systemic barriers and supporting access to equitable health and social services.</li>
</ul><div><b>Health Education &amp; Coaching (30%):</b></div>
<ul><li>Coordinate and facilitate health education events and workshops at various IMAN locations (e.g. Fresh Market, Food &amp; Wellness Center, Griot Plaza, etc.), connecting community members to resources, referrals, and preventive care services.</li>
<li>Conduct a minimum of 30 blood pressure screenings per month, ensuring accurate documentation, adherence to productivity benchmarks, and seamless care transitions within the Health Center.</li>
<li>Support the Senior Luncheon and lead similar community initiatives.</li>
<li>Participate in ongoing education regarding organizing and disease conditions.</li>
</ul><div><b>Program Data Collection &amp; Reporting (10%):</b></div>
<ul><li>Collect and maintain accurate data using tools such as AthenaNet, REDCap, and UniteUs.</li>
<li>Track community interactions, resource connections, and program outcomes to monitor impact.</li>
<li>Participate in regular meetings to review and discuss performance metrics as assigned.</li>
<li>Document daily encounters and activities in compliance with program, grant, and regulatory requirements, ensuring timely submission of performance metrics.</li>
</ul><div><b>Additional Responsibilities:</b></div>
<ul><li>Perform other duties as assigned.</li>
</ul><div><b>REQUIRED QUALIFICATIONS:</b></div>
<ul><li>High school diploma or GED.</li>
<li>Minimum of 2 years of experience in a community-based setting, preferably in community organizing, outreach, health education, or direct service roles within healthcare or nonprofit environments.</li>
<li>Strong communication, relationship-building, and advocacy skills, with a demonstrated understanding of public health principles, chronic disease prevention, and strategies to address health disparities.</li>
<li>Familiarity with Google Workspace and Microsoft Office, along with basic proficiency in data entry, documentation, and resource navigation to support outreach and patient engagement efforts.</li>
</ul><div><b>PREFERRED QUALIFICATIONS:</b></div>
<ul><li>Bachelor&rsquo;s degree in social work, human services, criminal justice, psychology, or related field.</li>
<li>Bilingual in Spanish or Arabic strongly preferred; must be able to engage diverse communities with cultural humility, sensitivity, and respect.</li>
<li>Lived experience in the communities served or strong connection to the South Side of Chicago communities preferred.</li>
</ul><div><b>PHYSICAL DEMANDS &amp; WORKING ENVIRONMENT:</b></div>
<ul><li>Ability to sit or stand for extended periods of time.</li>
<li>Willingness to be in the field 3-4 days per week.</li>
<li>Ability to work for extended hours with a computer.</li>
<li>Ability to work flexible hours.</li>
<li>Ability to lift up to 50 lbs.</li>
<li>Ability to engage in canvassing and outdoor outreach activities in varying weather conditions.</li>
</ul><div><b>CORE COMPETENCIES:</b></div>
<ul><li>Community Engagement</li>
<li>Health Education</li>
<li>Advocacy &amp; Organizing</li>
<li>Resource Navigation</li>
<li>Cultural Competency</li>
<li>Communication Skills</li>
<li>Trauma-Informed Approach</li>
</ul><div><div><b>BENIFITS:</b></div>
<ul><li>Medical, Dental, Vision</li>
<li>Flexible Spending Account (FSA)</li>
<li>401(K)</li>
<li>Vacation, Sick, and Personal days</li>
<li>Paid Parental Leave</li>
<li>Life and Disability Insurance</li>
</ul><div><i>IMAN is an Equal Employment Opportunity (&quot;EEO&quot;) Employer. Veterans and individuals with disabilities are encouraged to apply. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.</i></div></div></div>

Community Health Worker (CHW)

TCA Health, Inc

<div><div><div><div><div><b>Job Title: LSW/CADC Intake Worker</b></div>
<div><b>Pay Range: $50,000 - $54,600.</b></div>
<div><b>Department: Behavioral Health</b></div>
<div><b>About TCA</b></div>
</div>
<div><b>TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years! </b>The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago&rsquo;s leading Federally Qualified Healthcare Centers.</div><br>
<div></div>
<div><b>TCA VALUES</b></div>
<div>TCA C.A.R.E.S.</div>
<ul><li> <b>Compassion:</b> We are kind, considerate, and caring.</li></ul>
<ul><li> <b>Accountability:</b> We take ownership for each person&rsquo;s experiences.</li></ul>
<ul><li> <b>Respect:</b> We treat each person with dignity.</li></ul>
<ul><li> <b>Excellence: </b>We seek the highest level of performance in all we do.</li></ul>
<ul><li> <b>Stewardship:</b> We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all.</li></ul></div><br>
<div></div>
</div><div></div><div><b>POSITION SUMMARY</b></div>
<div></div><div><b>PLEASE NOTE: This position will be on-site.</b></div>
<div><div><div><div>We are seeking an intake worker for behavioral health and substance abuse intervention. The intake worker would be part of the behavioral health team, working in collaboration with providers and community health workers.</div>
<div></div><div><b>Intake Worker Responsibilities</b></div>
<ul><li>Conduct initial client assessments to gather detailed information</li>
<li>Evaluate clients' needs and determine eligibility for services</li>
<li>Identify appropriate levels of care and refer accordingly</li>
<li>Maintain accurate and up-to-date client records</li>
<li>Coordinate with other service providers and agencies</li>
<li>Follow up with clients to monitor progress and address any additional needs</li>
<li>Assist clients in completing necessary paperwork and applications</li>
<li>Ensure confidentiality and privacy of client information</li>
<li>Participate in team meetings and case conferences</li>
<li>Stay informed about community resources and services</li>
<li>Provide crisis intervention and support as needed</li>
<li>Advocate on behalf of clients to access necessary services</li>
<li>Develop and maintain positive relationships with clients and service providers</li>
</ul><div><b>Intake Worker Qualifications &amp; Skills</b></div>
<ul><li>Bachelor&rsquo;s degree in social work, psychology, or a related field</li>
<li>Experience working in a similar role or within social services</li>
<li>Strong knowledge of community resources and services</li>
<li>Excellent communication and interpersonal skills</li>
<li>Experience with case management software</li>
<li>Strong organizational and time-management skills</li>
<li>Ability to handle sensitive information with discretion</li>
<li>Proficient in Microsoft Office Suite</li>
<li>Excellent problem-solving abilities</li>
<li>Empathetic and non-judgmental attitude</li>
<li>Ability to work independently and as part of a team</li>
<li>Strong written and verbal communication skills</li>
<li>Experience in customer service or client support</li>
</ul><div>We are an equal opportunity employer and strongly encourage applications from individuals of all backgrounds and experiences, including those with lived experience related to the roles.</div>
</div>
</div></div><div></div><div>Benefits</div>
<div>At TCA Health, we believe that you, our Employees, are our most important asset. Helping you and your family achieve and maintain good health&mdash;physical, emotional, and financial&mdash;is the reason TCA Health offers a comprehensive benefits program to eligible employees.<br>
<br>
In addition to the benefits listed below, providers may be eligible for continuing medical education reimbursement, paid CME days, and NHSC Student Loan Repayment.</div>
<ul><li>Medical Insurance (4 plan options)</li>
<li>Dental Insurance (2 plan options)</li>
<li>Vision</li>
<li>LTD (company paid)</li>
<li>Life AD&amp;D (company paid)</li>
<li>401k with employer match</li>
<li>PTO</li>
<li>Paid Holidays</li>
<li>Other voluntary benefits through Aflac</li>
<li>And More...</li>
</ul>
<div></div><div><b><i>Applicants must be authorized to work for ANY employer in the U.S. without sponsorship.</i></b></div></div>

LSW/CADC Intake Worker

Purple Cow Recruiting

<div><p><b>Role Description:</b></p><p>
Our APP provides equitable and effective value-based healthcare to local Medicare patient populations. Our Nurse Practitioners are supported by large care teams so our providers can focus on delivering a better quality of care, rather than a volume of services. Our value-based care model and competitive bonuses are structured to reward outcomes, drive low hospital admissions, deliver preventive medicine, and result in an unmatched patient experience.</p><p><b>
Role</b>:</p><p>
Compensation: Base $105k-$140k (wider range available depending on experience and location) - Possibly more if language critical area Bonus: up to 8k Schedule: Monday-Friday 8am-5pm Patient Volume: 13-16 a day Visits: 20 min. regular visit/ 40 min. full diagnostic and new patient Sees patients on avg. every 3 months (if very complex could see them weekly) Physicians care team: Scribe, MA, Social Worker Equipment at clinic: Labs on site with a phlebotomist/ access to RubiconMD (access to specialist) EMR: Canopy and Greenway Model: Value Based Health Transportation for patients: Van pick up with in 5 miles of clinic Community room patient activities: Exercise, events, yoga, dance, spa days Providers per clinic: Average 3-5 (mix of NP&rsquo;s and Primary Care Physicians)</p><p><b>
Benefits:</b></p><p>
Physician Partnership Track 6 weeks of PTO, inclusive of PTO, major holidays, and CME $5000 Continuing Medical Education stipend Tuition reimbursement Provided Health, Vision, Dental, and Life Insurance 401K Investment, up to 4% company match, vested immediately Provided Medical Malpractice Insurance Sign on: Flexibility</p><p><b>
Required Qualifications:</b></p><p>
Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate</p><p>
National certification in at least one of the following specialties:</p><p>
-Family Nurse Practitioner -Adult-Gerontology Primary Care Nurse Practitioner</p><ul><li>Adult Nurse Practitioner</li><li>Gerontological Nurse Practitioner</li></ul><p>
Active, non-probationary state Nurse Practitioner license</p><p>
Active DEA license</p><p>
Understands HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding, and Health Risk Assessments (HRAs). (preferred)</p><p><b>
MUST BE CANTONESE SPEAKING</b></p></div>

Physician Assistant / Nurse Practitioner

Healthcare Alternative Systems, Inc.

<div><div><b>Case Manager</b><br>
4734 W. Chicago Ave<br>
Chicago, IL 60651<br>
Full-time, non-exempt<br>
Hourly rate: $20- $22<br>
<br>
Are you a compassionate professional looking to serve communities in need? At Healthcare Alternative Systems (HAS), we&rsquo;ve been a trusted provider of healthcare and mental wellness services in Chicago for over 50 years, operating across 14+ locations. We&rsquo;re looking for dedicated individuals eager to make an impact in behavioral health, substance use treatment, and crisis intervention. Join our mission-driven team and enjoy affordable bene<br>
<br>
<b>JOB SUMMARY</b><br>
Under the supervision of the Program Supervisor, the Case Manager is responsible for the ongoing development of recovery plans of action, accessing community resources, monitoring clinical engagement of treatment and ensuring recovery activities and responsibilities are completed by participants.<br>
<b>ESSENTIAL DUTIES</b></div>
<ul><li>Researches and locates community and recovery resources for all participants.</li>
<li>Assists in the ongoing development of recovery plans of action.</li>
<li>Monitors the engagement of the clinical treatment of the participant with the multidisciplinary team.</li>
<li>Conducts life skills and recovery meetings periodically based on qualifications.</li>
<li>Independently manages their caseload and documents all services provided in SAMMS and/or additional trackers as needed.</li>
<li>Performs contingency management planning and utilization.</li>
<li>Reviews weekly recovery activities, plans, and goals and makes recommendations.</li>
<li>Attends and participates in assigned meetings.</li>
<li>Participates in team meetings, agency meetings and agency fundraising efforts.</li>
<li>Creates and disseminates communication for participants.</li>
<li>Maintains long-term stable recovery.</li>
<li>Discloses, as appropriate, being in recovery from a mental health, substance use or addiction diagnosis.</li>
<li>Shares his/her own story of recovery as an inspiration to others.</li>
<li>Obtains and maintains state certification.</li>
<li>Takes direction, is prompt, takes initiative, completes tasks as assigned, and is able to work effectively as part of a team that includes community stakeholders.</li>
<li>Articulates effectively and has good communication skills.</li>
<li>Agrees to adhere to the Code of Ethics.</li>
<li>Performs other tasks as assigned.</li>
</ul><div><b>REQUIRED SKILLS/ABILITIES</b></div>
<ul><li>Has at minimum a basic understanding of: the concept of recovery as it relates to behavioral health, Peer support (Recovery Coaching), and Wellness and recovery planning.</li>
<li>Good oral and written communication skills.</li>
<li>Commitment to ongoing professional development and training.</li>
<li>Willingness to work in the community and in the office.</li>
<li>Bi-lingual (English/Spanish) preferred.</li>
<li>Flexible to adapt to schedules and workload to the needs and demands of the program.</li>
<li>Possession of a valid Illinois motor vehicle operator&rsquo;s license and willingness to use personal vehicle in course of employment.</li>
<li>H.A.S. requires all staff to work onsite.</li>
</ul><div><b>EDUCATION &amp; EXPERIENCE</b></div>
<ul><li>Must possess a High School Diploma or its equivalent.</li>
<li>Must have a minimum of two (2) years of sustained sobriety. Three (3) years preferred.</li>
<li>Must have CRSS and CPRS Certification from ICB/IAODAPCA or obtain within 1 year from date of hire.</li>
<li>CADC certification is preferred but not required.</li>
</ul><div><b>PHYSICAL REQUIREMENTS</b><br>
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.<br>
Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.<br>
<b>EEO</b><br>
It is the policy of H.A.S. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.<br>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.<br>
<br>
<b>Comprehensive Benefits at Healthcare Alternative Systems (HAS)</b><br>
At HAS, we value our employees and offer a robust benefits package designed to support your health, well-being, and financial security. When you join our team, you&rsquo;ll receive:</div>
<ul><li>Generous Paid Time Off (PTO)
</li><li>13 Paid Holidays &ndash; Enjoy time off to rest and recharge</li>
<li>Comprehensive Health Insurance &ndash; Affordable HMO, PPO, and HSA options through Blue Cross Blue Shield</li>
<li>Dental &amp; Vision Coverage &ndash; Choose from HMO or PPO dental plans and vision coverage through Blue Cross Blue Shield</li>
<li>Flexible Spending Account (FSA)- Medical, dependent care and commuter
</li><li>Retirement Plan &ndash; 403(b)
</li><li>Life &amp; Disability Insurance
</li><li>Education &amp; Training Support - $200 dollars annual</li>
<li>Voluntary Benefits
</li><li>EAP</li>
</ul><div>Join a mission-driven team that supports your well-being while making a difference in the community!</div></div>

Case Manager

Envision Unlimited

<div>Description:
<p><b>
Make a Lasting Impact as a Training Counselor at Envision Unlimited</b></p><p><br>
Do you have a passion for creativity, teaching, and helping others reach their full potential? At <b>Envision Unlimited</b>, we believe in the power of support, compassion, and innovation to transform lives.</p><p>
As a <b>Training Counselor</b> in our Community Transition Program, you&rsquo;ll work hands-on with individuals with intellectual and developmental disabilities, helping them build skills, express themselves, and achieve greater independence. Whether you're guiding a group activity, providing one-on-one support, or sharing your hobbies to enrich someone&rsquo;s day, your role makes a real difference.</p><p>
We&rsquo;re looking for caring, energetic, and creative individuals who are ready to grow a career with purpose. If you're ready to be part of a team that values connection, diversity, and progress&mdash;<b>join Envision Unlimited today.</b></p>
Requirements:<p></p><p><br>
Envision Unlimited Options Day Program empowers members with intellectual and developmental disabilities to engage in the community, build external support networks, and develop personal interests and vocational skills. Most of this assignment / position is based in community settings providing member support, fostering inclusion and belonging beyond the member&rsquo;s homes. Options Training Counselors/Direct Support Professionals facilitate member participation in community programs, enhance neighborhood integration, and promote city exploration with enthusiasm and purpose.</p><p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p><b>
Essential Responsibilities</b>, include but are not limited to:</p><ul><li>
Serve as an Interdisciplinary Team Member for members assigned by the Options Program Director</li><li>
Provide input regarding the member for Discovery, PCPs, Implementation Strategies, Behavior Plans, etc.</li><li>
Attend all pertinent training as assigned by Envision Unlimited and the Options Program Director (trainings include but are not limited to: Implementation Strategies, Behavior Plans, Principles of Person Centered Thinking, etc.)</li><li>
Apply methods described in Implementation Strategies, Behavior Plans and other plans pertinent to the member</li><li>
Follow Settings Rule requirements at all times</li><li>
Support members in accessing the community, including 31C objectives</li><li>
Support members achieve independence in all activities</li><li>
Conduct individual/group activities at the Options Program Director&rsquo;s request</li><li>
Conduct individual/group activities independently</li><li>
Ensure members control their own schedule, participation in activities of their choice</li><li>
Support members in assessing their own progress and the progress of others</li><li>
Support members in completing their own paperwork such as monthly summaries</li><li>
Support members in using Quantum</li><li>
Support members in gaining/keeping employment</li><li>
Support members in utilizing the community daily</li><li>
Support participation in Options, Adventures, Expeditions and Neighbors programming</li><li>
Respond to medical and behavioral emergencies following appropriate Health and Safety, Safety Care, First Aid, CPR, event/CIRAS reporting and other procedures as necessary</li><li>
Successful completion of all required training for certification as Direct Support Professional (DSP)</li></ul><p><b>
SUPERVISORY RESPONSIBILITIES</b></p><p>
None.</p><p><b>
OTHER EXPECTATIONS</b></p><p>
Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or based upon a person&rsquo;s legally protected characteristics or conduct, including but not limited to race, color, religion, sex, national origin, age, disability, sexual orientation, and gender identity or expression.</p><p>
Employees share the responsibility of creating and maintaining a welcoming, supportive, and inclusive work environment.</p><p>
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.</p><p><b>
PHYSICAL DEMANDS</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers.</p><p><b>
WORK ENVIRONMENT</b></p><p>
The work environment described here is representative of that an employee encounters while performing the essential functions of this job.</p><p>
The noise level in the work environment is usually low to moderate. The work environment may include any or all of the following: working alone; working with others, verbal contact with others and face-to-face contact</p><h3 class="jobSectionHeader"><b>
Requirements</b></h3><p><b>
QUALIFICATIONS</b></p><p>
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.</p><p><b>
EDUCATION, SKILLS, and/or EXPERIENCE</b></p><ul><li>
High school diploma, Bachelor's degree preferred</li><li>
Valid drivers license</li></ul><p><b><i>
Preferred Qualifications</i></b><i>:</i></p><ul><li>
Six months or more experience working with the I/DD population.</li><li>
College course work in related field (social work/psychology/sociology/special education/rehabilitation/human services etc.</li><li>
Registration on the Illinois Health Care Worker Registry as a DSP (Direct Service Professional.)</li><li>
Hobbies and / or skills in the area of dance, arts &amp; crafts, theater, gardening, sewing etc. are desirable qualities in the ideal candidate.</li></ul><p><b><i>
Envision Unlimited offers competitive salaries and a generous benefit package to our professionals</i></b><i>:</i></p><p>
Blue Cross/Blue Shield Medical Coverage: HMO, PPO</p><p>
Dental and Vision Insurance Options</p><p>
Company paid Life and LTD Insurance</p><p>
Voluntary plans (Pet discount program, AD&amp;D, Life, Critical Illness, Short Term Disability)</p><p>
12 Paid Holidays</p><p>
Paid vacation, sick time and personal days</p><p>
403B retirement plan</p><p>
In house training and CEU&rsquo;s</p><p>
Employee Assistance Network</p><p>
Opportunity for career growth &amp; development</p></div>

Training Counselor/Direct Support Professional

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br>
<br>
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together.<br>
<h2 class="jobSectionHeader"><b>
Description</b></h2><div>
<p>
At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.</p>
<div></div>
<div>The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or cell. Focus on performance issues with the goal of changing co-worker behavior. Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements. Serve as subject matter expert on safety, service and procedures.</div>
<div></div>
<h3 class="jobSectionHeader"><b>Team Leadership Activities</b></h3>
<p></p>
<ul><li>Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications</li>
<li>Engage and recognize external customers</li>
<li>Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures and standards</li>
<li>Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met</li>
<li>Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers</li>
<li>Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work</li>
<li>Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards</li>
<li>Develop and implement standard work and continuous improvement processes</li>
<li>Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product</li>
<li>Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate</li>
<li>Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products</li>
<li>Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts</li>
<li>Serve as a subject matter expert on service and procedures</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Performance Management Activities</b></h3>
<p></p>
<ul><li>Develop actions plans to affect behavior change (e.g. dependability, overall job performance)</li>
<li>Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently</li>
<li>Identify, address and issue appropriate and timely corrective action in accordance with guidelines</li>
<li>Conduct &quot;routine&quot; investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues</li>
<li>Recognize and document excellent performance</li>
<li>Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers</li>
<li>Participate in peer, safety and accident review boards</li>
<li>Confront and address inappropriate behavior and performance issues with specific feedback</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>Administrative Activities</b></h3>
<p></p>
<ul><li>Complete all mandatory regulatory and Company required documentation of activities</li>
<li>Document performance issues into case management system</li>
<li>Attend division/unit/group meetings</li>
<li>Participate on collateral projects</li>
<li>Email/Voicemail follow up</li>
</ul></div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><div>
<h3 class="jobSectionHeader"><b>What&rsquo;s needed to succeed (Minimum Qualifications):</b></h3>
<p></p>
<ul><li>High school diploma or equivalent</li>
<li>Experience leading and influencing a team and customer service experience</li>
<li>Strong written and oral communication skills</li>
<li>Conflict resolution and decision making, with the ability to lead</li>
<li>Experience supervising Union personnel a plus</li>
<li>Proficient in IT systems and common software appropriate to work group</li>
<li>Business Acumen/Continuous Improvement</li>
<li>Customer Focus</li>
<li>Conflict Resolution</li>
<li>Accountability</li>
<li>Teamwork</li>
<li>Engagement/Motivation</li>
<li>Safety Orientation</li>
<li>Planning/multi-tasking</li>
<li>Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station</li>
<li>Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked)</li>
<li>Controllable Expense (Easy Hours, late lunches)</li>
<li>Revenue generation (upsell)</li>
<li>Front line performance (SSEs)</li>
<li>Safety performance (OSHA, LTI, damages)</li>
<li>Serve as first responder for co-worker / customer issues, measured through employee engagement surveys, customer feedback surveys, - survey results-UP, lower number of employee grievances</li>
<li>Improved union relations- working within contractual language</li>
</ul>
<p></p><h3 class="jobSectionHeader"><b>What will help you propel from the pack (Preferred Qualifications):</b></h3>
<p></p>
<ul><li>Bachelor's degree and/or 5+ years equivalent work experience</li>
</ul>
</div><br>
The base pay range for this role is $80,235.90 to $98,066.10.<br>
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.<br>
<br>
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident &amp; disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.<br>
<br>
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com</div>

Supervisor - Ramp Airport Operations

Northwestern Medicine

<div>
 At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
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 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Northwestern Medicine has an exciting opportunity for either a Nurse Practitioner or a Physician Assistant to work in our outpatient General Cardiology-Oncology department.
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 <br/>
 Schedule: M-F, 4x10s (day off TBD)
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 <ul>
  <li>
   no nights/weekends/holidays/on-call
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Functions
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Demonstrates clinical expertise and expanded knowledge through patient care activities which may include diagnosis and management of a wide range of health problems.
  </li>
  <li>
   Responsible for health outcome of an assigned patient population.
  </li>
  <li>
   Confers with collaborating physician and other health professionals in area of clinical expertise.
  </li>
  <li>
   Develops appropriate educational systems for patients, families and staff in areas of expertise.
  </li>
  <li>
   Mentors graduate students in aspects of advanced practice and patient care.
  </li>
  <li>
   Actively participates in quality improvement and/or research pertinent to area of expertise.
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   <br/>
  </li>
 </ul>
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  Responsibilities
 </strong>
 :
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 <ul>
  <li>
   Conducts comprehensive appraisals of patients' health status by taking health histories and performing physical examinations in clinical area.
  </li>
  <li>
   Provides direct clinical care to patients.
  </li>
  <li>
   Prescribes/orders medications, therapies; orders/interprets laboratory tests, x-rays and procedures according to clinical privileges.
  </li>
  <li>
   Evaluates patients to determine their need for further health care.
  </li>
  <li>
   Provides comprehensive teaching to patients and families.
  </li>
  <li>
   Documents in the medical record all care and education provided and/or procedures performed for which the Licensed Advanced Practice Provider is responsible.
  </li>
  <li>
   Refers to other disciplines as appropriate.
  </li>
  <li>
   Consultant to other disciplines in areas of expertise.
  </li>
  <li>
   Integrates research based knowledge and clinical expertise in decision making.
  </li>
  <li>
   Exemplifies a professional image in appearance, manner and presentation.
  </li>
  <li>
   Advocate for patients, families, coworkers, and the community.
  </li>
  <li>
   Maintains certifications and continuing education as required for licensure and privileging.
  </li>
  <li>
   Serves as a patient advocate and role model for "Patients First".
  </li>
  <li>
   Participates in unit/departmental/divisional or hospital committees/task forces as appropriate.
  </li>
  <li>
   Provides comprehensive teaching strategies for patients and their families.
  </li>
  <li>
   Develops and participates in programs to meet continuing education needs of staff.
  </li>
  <li>
   Serves as a role model and preceptor to students.
  </li>
  <li>
   Provides formal education to both internal and external groups pertinent to area of specialty.
  </li>
  <li>
   Participates in quality improvement and/or research initiatives for specific patient population as appropriate.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Required
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Master&rsquo;s degree from an accredited school/college of nursing OR master's degree from an accredited Physician Assistant Program
  </li>
  <li>
   Current license as a Registered Nurse in the State of Illinois. Current license as an Advanced Practice Registered Nurse in the State of Illinois. Certification as an Advanced Practice Registered Nurse by a national certifying body as approved by the Illinois Department of Regulation APRN Board. OR Master&rsquo;s degree from an accredited Physician Assistant Program/Current license as a Physician Assistant in the State of Illinois.
  </li>
  <li>
   Privileged and credentialed through the Medical Staff Office (MSO)
  </li>
  <li>
   Basic Life Support for Healthcare Providers (issued by the American Heart Association) certification
  </li>
  <li>
   Advanced Cardiovascular Life Support (ACLS) certification required as specified by department
  </li>
  <li>
   Controlled substance license and DEA registration required as specified by the department
  </li>
  <li>
   Oncology experience is required
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2 years of clinical experience in area of specialty.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
 <br/>
 <br/>
 <strong>
  Background Check
  <br/>
  <br/>
 </strong>
 Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
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 <br/>
 <strong>
  Artificial Intelligence Disclosure
  <br/>
  <br/>
 </strong>
 Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
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 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
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 <br/>
 <strong>
  Sign-on Bonus Eligibility (if sign-on bonus offered for position):
 </strong>
 Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
</div>


Nurse Practitioner or Physician Assistant - General Cardiology-Oncology, Full-time, Days

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