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assistant community manager Jobs in Houston

assistant community manager

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marketing communications manager

marketing manager

community manager

Asset Living

<div>Company Overview
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
Community Manager
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/Experience 
<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $60000 per year to $80000 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Community Manager

Allied Orion Group

<div>Summary:
The Assistant Community manager serves as the strength and support of the property by assisting the Community Manager in administering and supervising the overall management of the property. The role of the Assistant Community Manager will include all functions related to multi-family property leasing, all functions related to multi-family property marketing, and all functions related to multi-family resident relations
JOB SUMMARY
Assists the Community Manager with the overall management of the property, including but not limited to all financial and accounting aspects.
REPORTS TO: Community Manager, Regional Property Supervisor and/or Regional Vice President
SUPERVISES: Entire onsite staff during Community Manager&rsquo;s absence.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Use the approved lease and credit reporting application.
</li><li>Process payments in accordance with company policy.</li><li>
Track late payments, apply late charges in accordance with company policy.</li><li>
Send out late notices and inform Property Manager in accordance with company policy.</li><li>
Handle NSF/returned checks in accordance with company policy.</li><li>
Follow-up on delinquencies and make all collections by the established close-out date. Process all evictions and proceed through the judicial system in accordance with company policy.</li><li>
Complete final account statements in accordance with company policy.</li><li>
Send all collection files to appropriate agency within thirty (30) days of move out.</li><li>
Assume Property Manager&rsquo;s duties/authority in absence of immediate supervisor in accordance with company and property guidelines.</li><li>
All functions related to multi-family Property Leasing</li><li>
All functions related to multi-family Property Marketing</li><li>
All functions related to multi-family Resident Relations</li><li>
Other duties as assigned</li></ul>
REQUIRED EDUCATION AND TRAINING
DEGREES AND DIPLOMAS<ul><li>
High school diploma or equivalent required; college degree preferred.</li><li>
Knowledge and one (1) year of experience in multi-family property management.</li></ul>
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS<ul><li>
National Apartment Leasing Professional (NALP) preferred.</li><li>
Certified Occupancy Specialist (COS) preferred.</li><li>
Tax Credit Specialist (TCS) preferred.</li><li>
Housing Quality Standards (HQS) preferred.</li><li>
Uniform Physical Condition Standards (UPCS) preferred.</li><li>
LIHTC training preferred.</li></ul>
KNOWLEDGE, SKILLS AND ABILITIES.<ul><li>
Multi-family leasing, accounting, marketing and customer service background or a combination of accounting skills/education with customer service experience.</li><li>
Supervisory skills sufficient to manage team members in the Community Manager&rsquo;s absence.</li><li>
Must be able to read, write and communicate effectively.</li><li>
Ability to interact professionally with residents, vendors, contractors and clients.
</li><li>Mathematical skills are required.
</li><li>Proficiency in using office equipment, property management software(s), as well as Microsoft Office.</li><li>
Must have basic knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local, City and State Ordinances.</li></ul>
Allied Orion Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</div>

Assistant Community Manager

Adara Communities

<div>Apartment Property Manager
Location: 10901 Mist Lane, Houston, TX 77070, USA
Property Size: 192-units
Learn more about our community at: https://stonemistapartments.com/ 
Why Join Adara Communities?
At Adara Communities, we blend 40 years of industry experience with a forward-thinking approach to technology, customer service, and community living. Our success is driven by people - our residents, our investors, and especially our team members. When passionate individuals work together with shared commitment, anything is possible. Join us and be part of a company where your impact truly matters.
-
What You'll Do as an Apartment Property Manager:
We're looking for an experienced, hands-on Property Manager who excels in leadership, operations, resident relations, with exceptional financial acumen. In this role, you will:<ul><li>Oversee daily operations for a 192-unit conventional community</li><li>Lead, manage, and develop onsite team members through coaching, training, and performance management</li><li>Report key performance indexes, including, but not limited to, financial and budget status, occupancy, and leasing metrics</li><li>Manage rent collection, address delinquencies, and monitor operating expenses</li><li>Investigate and help resolve resident concerns, disturbances, and policy violations, treating all community issues with professionalism</li><li>Drive leasing performance through strong sales and marketing strategies</li><li>Conduct routine property inspections, including vacated units and community walk-throughs</li><li>Ensure accurate documentation and compliance with company procedures and demonstrate strong organizational practices</li><li>Uphold exceptional customer service and community standards</li></ul>
-
What We're Looking For:
To be successful in this role, you MUST have:<ul><li>Minimum 2 Years Previous Apartment Manager experience (including supervising onsite staff)</li><li>Stable work history</li><li>Strong leadership, coaching, and performance-management abilities</li><li>Proven sales, marketing, and customer service skills</li><li>Excellent communication, organization, and problem-solving abilities</li><li>Experience managing conventional communities of 200+ units</li><li>Bilingual English/Spanish is a plus, but not required</li><li>Valid driver's license and reliable transportation</li></ul>
Important: Candidates must live within a 20-mile radius of the property or be willing to relocate.
-
What Adara Offers You:<ul><li>Competitive pay</li><li>Strong bonus structure</li><li>Medical, Dental, Vision, Life &amp; Disability Insurance</li><li>Generous PTO</li><li>Rental housing discounts</li><li>A supportive, people-first culture</li><li>Salary Range: $55k - $65k/yr</li></ul>
-
If you're a seasoned, resident-centric Property Manager looking for a fast paced community and a company that recognizes your impact, we'd love to hear from you!</div>

Apartment Property Manager

The Affluent Sisterhood

&lt;Job Overview&gt; Energize and elevate our brand&rsquo;s presence across digital platforms as a dynamic Social Media Manager! In this role, you will craft compelling content, develop innovative social media strategies, and foster meaningful relationships with our online community. Your expertise will drive brand awareness, engagement, and growth through creative storytelling, data-driven insights, and strategic campaign execution. Join us to shape vibrant digital narratives that resonate with diverse audiences and amplify our brand&rsquo;s voice in the digital landscape!&lt;Responsibilities&gt;<ul><li>Develop and implement comprehensive social media marketing strategies aligned with brand goals to boost visibility and engagement.</li><li>Create, curate, and manage engaging content across platforms such as Facebook, Instagram, Threads, TikTok, and others, ensuring consistency in branding and messaging.</li><li>Utilize social listening tools to monitor conversations, gather insights on audience preferences, and respond proactively to community interactions.</li><li>Video editing &amp; canva graphic designs for social media content.</li><li>Collaborate with graphic designers to produce eye-catching visuals using Adobe Creative Suite (Photoshop, Illustrator) for posts, ads, and multimedia content.</li><li>Maintain active relationships with influencers, media outlets, and partners to enhance brand reputation through public relations efforts.</li></ul>&lt;Qualifications&gt;<ul><li>Proven experience in social media management with a strong portfolio demonstrating successful campaigns across multiple platforms.</li><li>Proficiency in content creation including photography, video editing, graphic design, and proofreading to produce high-quality posts.</li><li>Skilled in using social media management tools for scheduling and monitoring content performance.</li><li>Knowledge of SEO principles, keyword research techniques, web analytics, and e-commerce integration for holistic digital marketing efforts.</li><li>Familiarity with social listening tools to track brand sentiment and industry trends effectively.</li><li>Strong relationship management skills to engage communities authentically and foster brand loyalty.</li><li>Ability to adapt quickly to evolving digital trends while maintaining a strategic approach to social media marketing. Join us as a Social Media Manager where your creativity fuels our brand&rsquo;s story! Bring your passion for digital marketing, your mastery of visual storytelling tools like Canva, Adobe Photoshop and Illustrator, and your enthusiasm for building vibrant online communities. Together, we&rsquo;ll craft compelling narratives that inspire action and elevate our presence in the digital world!</li></ul>Pay: $10.00 - $16.00 per hourExpected hours: 20.0 per weekBenefits:<ul><li>Paid time off</li></ul>Work Location: Hybrid remote in Houston, TX 77070

Social Media and Marketing Manager

<div>Experienced 55+ Community Leasing Manager
Location: 1840 jones Road
Property Size: 229 Units
Learn more about our community at: https://arellaonjones.com 
Why Join Adara Communities?
At Adara Communities, we blend 40 years of industry experience with a forward-thinking approach to technology, customer service, and community living. Our success is driven by people - our residents, our investors, and especially our team members. When passionate individuals work together with shared commitment, anything is possible. Join us and be part of a company where your impact truly matters.
What You'll Do as an Apartment Leasing Manager:
We're seeking a highly experienced, professional Senior Leasing Manager with prior experience in a 55+ community who can oversee leasing operations while supporting the daily functions of the community. In this role, you will:<ul><li>
Lease apartments to maintain strong occupancy and contribute to revenue goals</li><li>
Manage rent collection, posting of rent, and issuance of late notices</li><li>
Assist with accepting move out notices, service requests, and resident transfer requests</li><li>
Support managerial duties and help ensure smooth daily operations</li><li>
Maintain confidentiality of all resident information and documentation</li><li>
Prepare reports, administrative paperwork, and required leasing documentation</li><li>
Assist in maintaining an active social media presence to increase visibility and generate traffic</li><li>
Support, coach, and help develop the Leasing Agent to strengthen leasing performance</li><li>
Provide exceptional customer service to residents and prospective renters</li><li>
Work collaboratively with the Property Manager and onsite team to support community success</li></ul>
What We're Looking For:
To be successful in this role, you MUST have:<ul><li>
Minimum 5 Year(s) previous experience as an Assistant Manager or Leasing Manager in the apartment industry</li><li>
Prior experience in 55+ Senior Community
</li><li>Strong sales and leasing skills with a proven ability to close</li><li>
Highly organized with the ability to manage multiple priorities</li><li>
Maintains a polished and professional appearance and demeanor at all times</li><li>
Communicates effectively with a diverse range of residents, including seniors</li><li>
Flexible schedule &ndash; some weekends are required</li><li>
Social media or marketing content creation experience strongly preferred</li><li>
Stable work history</li><li>
Valid driver's license and reliable transportation</li><li>
Bilingual English/Spanish is a plus, but not required</li></ul>
Important: Candidates must live within a 20-mile radius of the property or be willing to relocate.
What Adara Offers You<ul><li>
Competitive pay</li><li>
Excellent commission opportunities</li><li>
Medical, Dental, Vision, Life &amp; Disability Insurance</li><li>
Generous PTO</li><li>
Rental housing discounts</li><li>
A supportive, people-first culture</li><li>
Salary Rage - $23-$25/hr.</li></ul>
If you're an experienced leasing professional with exceptional sales and customer service skills looking for a community and company that values your expertise, we'd love to hear from you. 
#IND123</div>

Experienced Senior Apartment Leasing Manager

THE MORGAN GROUP INC

<div>Why The Morgan Group?

At The Morgan Group, we are more than our 70+ multifamily properties &mdash; we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success &mdash; they guide how we hire, reward, and evaluate every member of the Morgan team.

Morgan Core Values

We are Self-Starters
<ul>
<li><div><ul><li><div><ul><li>In it to win it</li>
<li>We take initiative</li>
<li>Be accountable</li>
</ul>
</div></li></ul></div></li></ul>One Morgan
<ul>
<li><div><ul><li><div><ul><li>We are team players</li>
<li>We are inclusive</li>
<li>No Drama</li>
</ul>
</div></li></ul></div></li></ul>We Get it Done
<ul>
<li><div><ul><li><div><ul><li>We are reliable</li>
<li>We are effective</li>
</ul>
</div></li></ul></div></li></ul>Raise the Bar
<ul>
<li><div><ul><li><div><ul><li>We seek excellence</li>
<li>We learn from our mistakes</li>
<li>We strive to improve</li>
<li>Hold ourselves to high standards</li>
</ul>
</div></li></ul></div></li></ul>Keep on Truckin&rsquo;
<ul>
<li><div><ul><li><div><ul><li>Embrace challenges &amp; be optimistic</li>
<li>We are resilient</li>
<li>Choose positivity</li>
<li>We are level-headed</li>
</ul>
</div></li></ul></div></li></ul>Reputation is Earned Daily
<ul>
<li><div><ul><li><div><ul><li>Do the right thing</li>
<li>We are honest and have high integrity</li>
<li>We make good decisions</li>
<li>Our future depends on it</li>
</ul>
</div></li></ul></div></li></ul>We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success:
<ul>
<li>Advancement opportunities</li>
<li>Training</li>
<li>Low-cost Medical, Dental, Vision</li>
<li>Flexible Spending Accounts (Medical, Limited Purpose &amp; Dependent Care)</li>
<li>Health Savings Account</li>
<li>Voluntary Life Insurance</li>
<li>Long-Term Disability Insurance</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-Term Disability Insurance</li>
<li>401K (Traditional &amp; Roth) with Company Match</li>
<li>Employee Assistance Program</li>
<li>Paid Time Off plans including:</li>
<li><ul><li>Vacation</li>
<li>Sick</li>
<li>Floating Holiday</li>
<li>Bereavement Leave</li>
<li>Holiday Schedule</li>
</ul></li><li>Referral Bonus Program</li>
<li>Leasing commissions and Renewal commissions</li>
</ul>
How does Morgan Group benefit you?

Joining Morgan Group means more than just a job &mdash; it&rsquo;s a chance to learn, grow, and build a career you&rsquo;re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.

What You'll Do

Duties and responsibilities

Leasing
<ul>
<li>Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).</li>
<li>Document all telephone and in-person visits on appropriate reports.</li>
<li>Maintain all electronic guest cards, documentation, and follow-up according to established procedures.</li>
<li>Inspect models and available &ldquo;market ready&rdquo;, communicate related service needs to Property Manager.</li>
<li>Demonstrate community and apartment/model and apply product knowledge to clients&rsquo; needs by communicating the features and benefits; close the sale.</li>
<li>Provide electronic quotes to all prospective residents, assist with the online application process to secure an apartment, disclose all upfront leasing fees and approval requirement in accordance with the Qualifications Acknowledgement and Fair Housing requirements.</li>
<li>Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.</li>
<li>Ensure apartment is ready for resident to move-in on agreed date.</li>
<li>Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect&rsquo;s needs</li>
<li>Provide Welcome Letter and Move-In Instructions to all approved applicants.</li>
<li>Ensure all lease paperwork has been signed electronically, prior to scheduled move-in. Orient new residents to community.</li>
<li>Assist in monitoring renewals. Distribute and follow-up on renewal notices.</li>
<li>Monitor advertising effectiveness. Gather information about market competition in the area and file.</li>
<li>Represent the company in a professional manner at all the times.</li>
</ul>
Administrative
<ul>
<li>Accept rental payments and give immediately to Assistant Community Manager.</li>
<li>Type lease and complete appropriate paperwork and input information on Property Management System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.</li>
<li>Doc Management- upload all necessary documents to resident profile, maintain contact / miscellaneous information in PMS to ensure all content is up to date and document all relevant conversations, notices, violation etc. in the Resident Activities Tab.</li>
<li>Maintain and record daily inspections for the community.</li>
<li>Distribute important communication and notices to the residents through the property app.</li>
<li>Maintain accurate monthly commission records on leases and renewals for bonus purposes.</li>
<li>Assist management team with other various tasks as required.</li>
<li>Consistently implement policies of the community.</li>
</ul>
Resident Retention
<ul>
<li>Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments.</li>
<li>Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.</li>
<li>Maintain open communication with Property Manager and Maintenance Supervisor.</li>
<li>Contribute to cleanliness and curb appeal of the community on continuing basis.</li>
<li>Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.</li>
</ul>
 Neighborhood Marketing
<ul>
<li>Participate in outreach marketing activities on a regular basis to obtain prospective residents.</li>
<li>Advise residents of referral concessions (if permitted).</li>
<li>Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.</li>
<li>Distribute newsletters, pamphlets, flyers, etc.</li>
<li>Conduct market surveys and shop competitive communities.</li>
</ul>
Essential Job Functions:
<ul>
<li>Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.</li>
<li>Demonstrate an ability to support and contribute to community team.</li>
<li>Demonstrate strong oral, written and electronic communication skills.</li>
<li>Operate telephone, Ipad, computer/keyboard, Microsoft Office including Word and MS Outlook, community software, resident portal / resident app and Social Media Platforms.</li>
<li>Must possess a positive attitude and the ability to smile under all circumstances.</li>
<li>Complete all required training in order to comply with new or existing laws.</li>
<li>Ability to work a flexible schedule, including evenings and weekends.</li>
<li>Two (2) years&rsquo; experience in previous relevant customer service.</li>
<li>Neat, clean, professional at all times throughout the workday and/or whenever present at the community.</li>
<li>Comply with expectations as demonstrated in the employee handbook.</li>
<li>Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.</li>
<li>Successfully pass drug test.</li>
</ul>
Qualifications

REQUIRED: High School Diploma or better

PREFERRED: Associates Degree or better, Bachelor&rsquo;s Degree or better

Experience
<ul>
<li>Experience in sales or customer service (or equivalent) is required and experience in the property management industry is preferred.</li>
<li>Must be a proficient user of email, Internet (specifically social media sites) and web-based applications.</li>
<li>In addition, proven experience in the following is required:</li>
</ul><div><ul><li>Ability to interact well with co-workers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner.</li></ul>
<ul><li>Above average organizational and verbal skills.</li></ul>
<ul><li>Ability to accurately perform basic mathematical functions.</li></ul>
<ul><li>Strong customer service and marketing skills.</li></ul>
</div><h4 class="jobSectionHeader">
Experience</h4>
Preferred<ul><li>
Experience in sales or customer service (or equivalent) is required and experience in the property management industry is preferred.
</li><li>Must be a proficient user of email, Internet (specifically social media sites) and web-based applications.
</li><li>In addition, proven experience in the following is required: 1. Ability to interact well with co-workers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner. 2. Above average organizational and verbal skills. 3. Ability to accurately perform basic mathematical functions. 4. Strong customer service and marketing skills.
</li></ul><h4 class="jobSectionHeader">Education</h4>
Required<ul><li>
High School or better</li></ul>
Preferred<ul><li>
Bachelors or better</li><li>
Associates or better</li></ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Leasing Consultant

Cornerstone Capital Bank

<div>Who we are: 


Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets and arises from the combination of mortgage industry giant Cornerstone Home Lending and community banking standout Roscoe State Bank. You&rsquo;ll be on the front end of working for an innovative large community bank that is a leader in mortgage lending and community banking and growing in middle-market commercial and real estate lending. 


We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. 


Who we are looking for: 


The Builder Marketing Manager is a strategic marketing leader responsible for driving the success of Cornerstone&rsquo;s builder channel through high-impact promotional campaigns, forward commitment marketing, community launch support, and the development of scalable builder-focused programs. This role operates as the engine of builder marketing operations, independently leading projects, translating builder business needs into actionable marketing strategies, and ensuring all initiatives are aligned with organizational, compliance, and production goals. 


Working under the direction of the Senior Marketing Operations Manager, the Builder Marketing Manager partners closely with builder leadership, secondary marketing, compliance, and cross-functional teams to support preferred lending agreements, ABAs, and new builder onboarding workflows. 


Key Responsibilities:
<ul>
<li>Lead the development of strategic builder marketing initiatives including promotional campaigns, community launch support, forward commitment promotions, incentive messaging, and co-branded collateral designed to drive builder alignment and production growth</li>
<li>Maintain expert-level understanding of builder operations, builder sales cycles, forward commitments, rate lock programs, preferred lender agreements, and incentive structures to ensure all marketing programs are accurate, compliant, and positioned for maximum impact</li>
<li>Design training campaigns and content that simplify complex builder financing strategies, including (but not limited to): forward commitments, JV and ABA structures, and incentive programs, ensuring teams can market these offerings confidently and compliantly</li>
<li>Maintain a strong understanding of the processes involved in establishing and onboarding preferred lender relationships, ABAs, and broker ventures, and support leadership in coordinating the marketing and communication components of these agreements</li>
<li>Lead strategic builder marketing projects from concept through execution, ensuring initiatives are delivered on time, aligned with organizational goals, and executed with minimal oversight</li>
<li>Support the Senior Marketing Operations Manager in managing the end-to-end onboarding workflow for new builder partnerships, ensuring all marketing requirements, timelines, and deliverables are coordinated across internal teams and builder stakeholders</li>
<li>Partner with Builder Division leadership in alignment with guidance from Senior Marketing Operations Manager to identify marketing opportunities, upcoming community needs, inventory challenges, and strategic priorities that require marketing support</li>
<li>Develop promotional messaging, announcement materials, and presentation decks including PowerPoints to support new builder programs, community launches, incentive rollouts, and division-wide communications</li>
<li>Collaborate closely with Secondary Marketing, Compliance, Legal, Digital, Design, Web, and Content teams to ensure all builder marketing initiatives meet regulatory, operational, and brand standards</li>
<li>Provide strategic direction to Field Marketing Coordinators to ensure consistent, compliant execution of builder initiatives including promotional campaigns, co-branded materials, and market-specific requests</li>
<li>Serve as the primary conduit between the builder division and the marketing department, elevating structured insights, field feedback, and proactive recommendations to senior marketing leadership</li>
<li>Participate in select meetings with prospective builder partners to support leadership in presenting Cornerstone&rsquo;s marketing capabilities, forward commitment programs, and overall value proposition. Travel may be required for key partnership discussions and builder evaluations</li>
<li>Train and support Regions on the use of marketing tools and systems (e.g., Mortgage Coach, MMI, review automation tools, email automation, social media platforms, video messaging tools)</li>
<li>Deliver monthly recap reports and performance insights to the Senior Marketing Operations Manager outlining campaign effectiveness, builder activity, forward commitment utilization, and emerging opportunities</li>
<li>Other duties assigned</li></ul> 


What you&rsquo;ll need to be successful: 

<ul>
<li>Degree in Marketing related field preferred</li>
<li>Minimum 3+ years Builder experience in Mortgage industry required</li>
<li>Proven ability to lead marketing initiatives in a fast-paced, relationship-driven environment</li>
<li>Strong understanding of builder promotions, financing scenarios such as forward commitments, joint ventures (JV) and affiliated business arrangement (ABA)</li>
<li>Experience and understanding of builder needs, go-to-market strategies and customer experience in the mortgage &amp; new home construction industry</li>
<li>Possess strong working knowledge of builder programs including forward commitments, rate reduction programs, incentive structures, and required disclaimers.</li>
<li>Exceptional communication, project management, and problem-solving skills</li>
<li>Experience with field onboarding and training</li>
<li>Creativity and initiative to develop engagement strategies for clients</li></ul> 


What we offer: 


Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. 


 What to do next: 

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</div>

Builder Marketing Manager

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