regional operations manager Jobs in Houston

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operations manager

AEGEUS

<div>Position Overview:

We have a new opening for a Regional Operations Manager for the Southeast Region! This is a great role to bring your expertise to grow a new region for Aegeus Inspection Solutions! This position comes with benefits, matching 401K program, and an extensive PTO program to help with work / life balance. Join our growing team where you can take charge of your career! 
The main duties include:<ul><li>
Develop, lead and execute operational growth plans for the Southeast through service line, client, and market expansion meeting profitability and growth expectations.
</li><li>Manage the business by effectively using sales reports, departmental / service line / location profit and loss statements, monthly financials; developing specific actions directly related to business results and growth in conjunction with local operational leaders.
</li><li>Manage workforce to optimally fulfill customer needs and ensure profitability in regard to hiring, promotion, reduction, etc.
</li><li>Actively work with the leadership team at Aegeus and AIS group on key initiatives to grow the Southeast Region.</li><li>
Manage and ensure operational requirements including resources needed, training required, and client expectations are being executed within the region; define and establish operational priorities; and achieve financial objectives for the region.</li><li>
Ensure operational excellence for the region by measuring key performance indicators such as client satisfaction, growth strategy achievement, and service delivery expectations.</li></ul> 
Company Perks<ul><li>
100% Aegeus paid: Vision, Life, and Disability Insurance</li><li>
Medical &amp; Dental Insurance</li><li>
401K plan (with Company Matching)</li><li>
Vacation Paid Time Off</li><li>
Personal/Sick Pay</li></ul> 
Equal Opportunity Employer/Protected Veteran/Disability 
Pay range for this job level is a general guideline only for States that enforces pay transparency and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, certifications, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Education and Work Experience:
<ul><li>10+ years of experience in a supervisory / management role</li><li>
7+ years of experience in an operations management position with profit and loss responsibilities.</li><li>
15+ years of experience in the oil and gas service industry specifically relating to NDT and Advanced Services.</li><li>
A proven track record of strong performance in driving performance and key field operations metrics, coupled with successful and consistent organizational development history</li><li>
Bachelor&rsquo;s degree preferred.</li></ul>
Certificates and Licenses Required:
<ul><li>N/A</li></ul></div>

Regional Operations Manager

TestEquity LLC

<div>
 Job Details
 
 
 TX Houston Concord - Houston, TX Hybrid Full Time Up to 25%
 
 
 
 Description
 
 
 
 
 Summary / Position Purpose:
 
 
 
 We are seeking a dynamic and experienced Regional Operations Manager to oversee the company&rsquo;s operational procedure, metrics, and ensure said procedures and metrics are being followed and exceeded. This role is also about actively coaching and developing employees to their maximum potential.
 
 
 
 Essential Duties, Functions And/or Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for inventory accuracy in all sites, monitoring, reviewing and implementing best practices around inventory control
 </li>
 <li>
 Implementing and enforcing Corporate policies across the Zone
 </li>
 <li>
 Attending internal and external audits as it relates to the QMS and Sox audits
 </li>
 <li>
 Assisting local site with the disposal of chemicals that have been written off
 </li>
 <li>
 Work with cross functional departments on problem resolution and process improvement opportunities
 </li>
 <li>
 Process Optimization: Evaluate and optimize operation processes, workflows and procedures to enhance efficiency, productivity and customer satisfaction. Implement process improvement initiatives and share best practices with other Operations Managers
 </li>
 <li>
 Train and participate in LEAN activities which include Kaizen events, 5S, root cause analysis, current and future state process maps
 </li>
 <li>
 To meet and exceed customer experience metrics in the QMS system
 </li>
 <li>
 Ensure all building maintenance and security measures are being addressed
 </li>
 <li>
 All sites are trained &amp; following compliance regulations as it relates to OSHA, Fire Marshall, FAA and other state, local municipalities
 </li>
 <li>
 Pro-actively working the expired material and surplus reports to move inventory before it is written off
 </li>
 <li>
 To ensure all warehouses and sales are following revenue recognition policies
 </li>
 <li>
 Cross training and development of new and existing employees and ensuring employee morale is maintained in a positive direction
 </li>
 <li>
 Ensure all product storage in local facilities are stored correctly, site has correct PPE and storage conditions are being met
 </li>
 <li>
 Adequately hire and train the local warehouses to ensure OTD and inventory accuracy is being met
 </li>
 <li>
 Work with Corporate on building closures and new sites
 </li>
 <li>
 Pro-actively manage all WTs and Oes that are in a printed stage to ensure all orders and WTSs are accounted for and shipped withing the SLA
 </li>
 <li>
 Indirectly and directly responsible for product quality
 </li>
 <li>
 All other duties as assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education and/or Work Experience Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Operations Management, Supply Chain, Chemical Management or related field; MBA or advanced degree preferred.
 </li>
 <li>
 7+ years of progressive experience in operations within the electronic manufacturing industry, with at least 3 years in a regional leadership role.
 </li>
 <li>
 IATA and CFR49 Certificate of completion
 </li>
 <li>
 Forklift certification and training for all types
 </li>
 <li>
 Attention to detail and excellent follow-through skills
 </li>
 <li>
 Proven experience in inventory management, preferably in a chemical or industrial setting.
 </li>
 <li>
 Knowledge of OSHA and EH&amp;S requirements
 </li>
 <li>
 Strong communication and problem-solving skills.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Attention to detail and ability to multi-task.
 </li>
 <li>
 Proficient in warehouse management systems, &amp; all functions of warehouse activities
 </li>
 <li>
 Excellent troubleshooting skills
 </li>
 <li>
 Ability to Travel to other sites often throughout the year (up to 40%)
 </li>
 <li>
 Microsoft Excel I and II skills are required
 </li>
 <li>
 Ensure proper labeling and storage of chemicals
 </li>
 <li>
 Effectively communicates with clients and internal team members
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Must be able to lift up to 50 lbs. when necessary.
 </li>
 <li>
 Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
 </li>
 <li>
 Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
 
 
 </li>
 </ul>
 
 This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.
 
 
 
 
 TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 
 
 
 
 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 
</div>

Allied Universal

<div>Operations Manager Security<h2 class="jobSectionHeader">
Overview</h2>
Company Overview: 
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. 
Job Description:
<h2 class="jobSectionHeader">Job Description</h2>
Allied Universal is currently hiring an Operations Manager that is responsible for staffing, scheduling and processing payroll for all Security Professionals within assigned client sites in the Division or Branch for which the Operations Manager is responsible. Maintains regular communications with Security Professionals, resolving issues regarding pay, morale or complaints. Manages overtime by effective scheduling and making timely, qualified hiring decisions. Takes prompt action to when complaints are received regarding employee performance or conduct, administers disciplinary and coaching actions, and initiates and executes routine termination actions. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
RESPONSIBILITIES:
<ul><li>Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Also regularly evaluates low-performing employees for replacement, upgrade or transfer;
</li><li>Makes initial/conditional job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements. Maintains and publishes weekly Open Post List and actively manages job openings within division/branch;</li>
<li>Creates, modifies and manages post schedules in Winteam to ensure adequate coverage at all times. Ensures schedules are properly maintained in WinTeam and are updated regularly;</li>
<li>Ensures all positions are staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of rovers for backfill of vacant positions as needed;</li>
<li>Receives weekly time-sheets and updates Winteam schedules as necessary (verify such for self-scheduling accounts). Runs bi-weekly payroll according to company procedures. Ensures records are properly maintained and updated to reduce payroll errors. Resolves payroll discrepancies in a timely and efficient manner, and communicate status of such to affected employees, to minimize financial exposure for Company;</li>
<li>Follows all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy;</li>
<li>Processes requests for final paychecks, anniversary bonuses and other pay related issues, and execute the distribution of such pay. Acts as a Company representative in such matters as unemployment hearings, workers' compensation hearings/depositions, union meetings (where applicable), state agency activities, depositions, and other related liability matters;</li>
<li>Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Ensures all such issues are documented according to company standards, and that all issues receive proper follow up for resolution;</li>
<li>Initiates termination procedures as needed for voluntary and involuntary separations. Executes termination meetings as necessary and complete all follow up documentation according to company standards;</li>
<li>Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed. Reviews &ldquo;No Hours Report&quot; with branch Human Resource staff on a weekly basis, and disposition employees who are on &ldquo;active&quot; status with no hours, in accordance with company policies, ensuring no employees remain on &ldquo;no hours&quot; status beyond 3 weeks;</li>
<li>Maintains high employee morale and low employee turnover through effective and proactive communications and timely problem resolution. Ensures all hiring, counseling, disciplinary and termination procedures are executed in a consistent manner;</li>
<li>Ensures a smooth running operation by enforcing post specific policies and procedures through proper communication and training. May utilize field training staff to assist in executing post-specific training</li>
<li>Maintains a well-organized, clean and effective working area, and ensure all daily, weekly and bi-weekly deadlines are consistently met. Prepares and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues</li>
<li>Performs additional projects or tasks as may be directed by managers.</li></ul>
QUALIFICATIONS:
<ul><li>Minimum high school diploma or equivalent</li>
<li>Minimum three (3) - five (5) years of professional-level experience required, managing non-exempt employees in a fast-paced, service organization</li>
<li>Must be able to secure a valid Guard License if required by the state in which you are applying. As a condition of employment, employee must successfully complete a behavioral assessment, all new-hire paperwork, a background/reference evaluation, and a post-offer/pre-employment drug and alcohol test</li>
<li>May require a current state driver's license and have the ability to safely operate a vehicle; may be required to drive to client sites to address scheduling or employee issues on an as needed basis and must provide own reliable transportation for such</li>
<li>Ability to write effective and concise reports and document investigations and counseling sessions. Must be able to effectively communicate coaching, counseling and disciplinary actions, as well as termination meetings in a professional manner in accordance with company standards</li>
<li>Demonstrated working knowledge of personal computers and Microsoft Office software mandatory. Ability to learn and efficiently operate various timekeeping and payroll programs, such as Winteam, eHub, and CyCop</li>
<li>Demonstrated ability to be very customer service oriented, with the ability to successfully interact with all levels in the organization, including with Security Professionals, Vice Presidents and clients in a courteous and professional manner, while functioning as a team player. Must demonstrate an effective ability to de-escalate situations before they become hostile or unpleasant</li>
<li>Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Must demonstrate a high level of integrity, and apply rules, policies and employment actions in a consistent, fair and equitable manner in all situations</li>
<li>Professional, articulate and able to use good independent judgment and discretion</li>
<li>Outstanding verbal and written communication skills required. Must be able to read, write and speak English in a clear, concise manner</li></ul>
PREFERRED QUALIFICATIONS:
<ul><li>Prior security industry and/or military experience</li>
<li>College degree or coursework</li>
<li>Prior experience in the security industry, law enforcement, military and/or customer service</li>
<li>Experience in scheduling, operations and/or employee management in a service-related industry</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal day</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader">
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com 
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2025-1450902</div>

Operations Manager Security

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
 
 
Responsibilities:
 
<ul><li>Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
</li><li>Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
</li><li>Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
</li><li>Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
</li><li>Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
</li><li>Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
</li></ul>
 
Additional Job Elements:
 
<ul><li>Lift and move totes up to 49 pounds each
</li><li>Regular bending, lifting, stretching and reaching both below the waist and above the head
</li><li>Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
</li><li>Continual standing and/or walking an average of 5 miles daily
</li><li>Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
</li><li>Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree, or 2+ years of full-time Amazon experience</li><li>3+ years of direct management experience</li><li>3+ years of performance metrics, process improvement or lean techniques experience</li><li>Experience with staffing lifecycle, including interviewing, hiring, performance management, and terminations</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Master's degree or above in relevant field of operations</li><li>Experience in dealing with contingent workforce</li><li>Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity</li><li>4+ years of working cross functionally across several teams experience, or a Bachelor's degree and 4+ years of Games Industry (supporting title Development, Release, or Live Ops) experience</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
 
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Sr. Operations Manager

SSA Group, LLC

Assistant Warehouse Operations Manager
 
Who are we: 
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
 
SSA was built by families, for families, with a family’s sense of love and dedication. We don’t just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
 
Position Title: Assistant Warehouse Operations Manager
 
Reports to: Warehouse Operations Manager
 
Responsibilities
 
<ul>
<li>Assist with and execute daily warehouse duties under the direction of the Warehouse Manager, Procurement Manager, Executive Chef and Food Operations Manager.</li>
<li>Oversee the warehouse team and duties in the manager’s absence.</li>
<li>Assist in communication with vendors and other departments.</li>
<li>Remain knowledgeable and on the foresight of and managing in accordance with applicable local, state and federal laws.</li>
<li>Maintain a clean, safe and organized work environment.</li>
<li>Maintain efficient centralized warehousing operation by establishing control procedures for cataloging, inventory control, bulk storage and distribution of materials, equipment and supplies and assist in maintaining this supply system.</li>
<li>Ensure SSAfety standards are met by upholding training and daily operational expectations for department staff.</li>
<li>Supervise receipt, storage and distribution of supplies and equipment in large, centralized warehousing operations.</li>
<li>Supervise maintenance of facilities, material handling, equipment, and inventory warehousing control systems, manual or automated.</li>
<li>Ensure compliance with all applicable health and safety regulations. SRC</li>
<li>Perform other related duties, tasks and responsibilities as required from time-to-time Compile and submit regular reports of damage, outdated stock or supplies, over and under shipments, return of goods to vendor, etc.</li>
<li>Perform other tasks as deemed necessary.</li>
</ul>
IDEA + Belonging
 
<ul>
<li>Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units</li>
<li>Focuses on removing barriers and empowering growth and opportunity for team members at all levels</li>
<li>Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary</li>
<li>Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back</li>
</ul>
Job Requirements
 
<ul>
<li>Strong interpersonal and communication skills, including the ability to articulate to our team, Executive Chef, General Manager and HQ personnel as necessary.</li>
<li>Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.</li>
<li>Exceptional problem solving/decision making skills combined with the ability to be organized.</li>
<li>Demonstrates organizational and planning skills.</li>
<li>Demonstrates the ability to remain flexible in a fast-paced environment.</li>
<li>Computer and/or inventory system knowledge.</li>
<li>Physical ability to stand and walk for extended periods and to move and handle boxes (35lbx – 50lbs or more) as necessary to operation, which entails lifting and perform all functions as set forth above.</li>
<li>Ability to work varied hours/days, including nights, weekends and holidays, as needed.</li>
<li>Driving company vehicle and/or golf cart within the scope of employment requires a valid driver’s license and is subject to a DMV check.</li>
</ul>
Previous Experience
 
<ul>
<li>One - Two years minimum in food warehouse supervisor experience preferred.</li>
<li>Background in receiving, storing, inventory and distribution of food & beverage in hotel, entertainment or cultural attraction venue a plus.</li>
<li>ServSafe or Food Certification a plus.</li>
<li>All education backgrounds eligible, must be 18 years or older.</li>
</ul>
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
 
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
 
Compensation and Benefits
 
<ul>
<li>Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education</li>
<li>Paid Time Off</li>
<li>Medical | Dental | Vision</li>
<li>401 (K) Plan + Match</li>
<li>Supplemental Insurance</li>
<li>Training and Career Development</li>
<li>Tuition Discount through Partnership College</li>
<li>Parental Leave</li>
<li>Meal Plan & Employee Discounts</li>
</ul>
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
 
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

Warehouse - Assistant Operations Manager

Harris Health

<div><div><div>Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:<ul><li>Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women</li><li>Children&rsquo;s Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR</li><li>Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.</li><li>Community Health Choice (HMO D-SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.</li></ul>
Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.
Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.</div><div>
JOB SUMMARY 
The Compliance Operations Program Manager partners with cross-functional teams to integrate compliance requirements into daily workflows, validate process integrity through documentation review and system testing, and ensure regulatory expectations are consistently embedded within performance metrics and service delivery standards. 
This role provides oversight of the complaint intake, triage, and resolution process by ensuring timely investigations, thorough documentation, and appropriate corrective actions. The Program Manager also facilitates cross-departmental reviews of complaints and investigations to identify trends, mitigate risks, and strengthen organizational accountability and responsiveness. 
 
JOB SPECIFICATIONS AND CORE COMPETENCIES 
Investigations &amp; Issue Resolution 
Lead internal investigations related to compliance concerns, operational irregularities, and potential regulatory violations. Collect and analyze documentation, data, and stakeholder input; prepare clear, well-structured reports of findings; and collaborate with Legal, HR, and operational leaders to design, implement, and monitor corrective and preventive actions that address root causes and reduce future risk exposure. 
 
GRC Platform Administration 
Administer and enhance the Governance, Risk, and Compliance (GRC) system to support enterprise-wide tracking of regulatory requirements, audits, issue management, and policy lifecycle documentation. Configure the platform to align with organizational workflows, safeguard data integrity, enable real-time reporting, and promote cross-functional collaboration. Continuously assess system performance, implement enhancements, and provide training to ensure adoption and effective use across business units. 
 
Policy Governance &amp; Lifecycle Management 
Oversee the end-to-end policy lifecycle, ensuring that new and revised policies are reviewed for regulatory alignment, approved through governance protocols, and implemented consistently across all impacted business areas. Maintain version control, track changes, and communicate updates with documented evidence of operational adoption, including integration into procedures, systems, and training materials. 
 
Business Leader Engagement 
Partner with operational leaders to translate policy updates into practical application within departmental workflows. Ensure requirements are accurately documented in systems and manuals, reinforced through communication and training, and monitored for compliance through performance metrics and review processes. 
 
Stakeholder Collaboration 
Collaborate with leaders across departments to ensure consistent interpretation, adoption, and execution of policy and compliance requirements. Facilitate cross-functional coordination to confirm updates are effectively implemented, communicated, and reinforced through education, monitoring, and ongoing compliance validation. 
 
Compliance Integration into Operations 
Work with functional teams across the organization to embed compliance standards into daily operations. Validate process integrity through documentation review and system testing, and ensure regulatory requirements are reflected in activities, metrics, and service delivery standards. Support continuous improvement by identifying gaps, guiding remediation efforts, and promoting a culture of accountability and compliance excellence. 
 
Actively contributes to the achievement of departmental goals, as identified in the Departments annual business plan, including specific departmental process improvement plans, and other duties as assigned. 
 
QUALIFICATIONS: 
Education/Specialized Training/Licensure: Bachelor's degree in healthcare administration, Compliance, Business, or related field, or equivalent combination of education and relevant experience required. 
 
Master's in healthcare administration, Public Health, Business, or related field preferred. 
 
Certification in Healthcare Compliance (CHC) or equivalent compliance credential preferred. 
 
Work Experience (Years and Area): 4-6 years of experience in healthcare compliance, including Medicare Advantage, D-SNP or duals programs. Knowledge of CMS Medicare regulations, HPMS, Medicaid Regulations. Demonstrated experience with compliance monitoring, regulatory implementation, policy review, investigation reporting and monitoring required. 
 
4-7 years of progressive compliance experience with a Medicare health plan preferred. 
 
Management Experience (Years and Area): 0-2 years of compliance management required. 
 
2 or more years of compliance management preferred. 
 
Software Proficiencies: Microsoft Office Suite (Word, Excel, PowerPoint, Teams) 
Regulatory / compliance tracking systems. Data reporting and dashboard tools 
 
Experience implementing a regulatory compliance tracking system (GRC tool) preferred. 
 
Job Family/Job Title Competencies 
Analytical Thinking 
Attention to Detail 
Planning and Organizing 
Critical Thinking</div></div></div>

Compliance Operations Program Manager

Richard, Wayne & Roberts

<div>
 
 🚧
 
 Now Hiring: Facilities Team Manager | Houston, TX
 
 
 
 
 
 
 We&rsquo;re partnering with a highly respected real estate development and investment firm to identify a
 
 Facilities Team Manager,
 
 a pivotal role responsible for overseeing maintenance operations, safety programs, and vendor performance across a dynamic retail and mixed-use portfolio.
 
 
 
 
 
 An exciting opportunity to
 
 build and lead a new in-house facilities division
 
 for a large, privately held commercial real estate firm.
 
 
 
 
 
 The Facilities Team Manager will oversee day-to-day maintenance operations across a portfolio of retail centers, hire and manage a team of in-house technicians, and establish the systems, tools, and structure needed to transition away from third-party vendors.
 
 
 
 
 
 
 Highlights:
 
 
 <ul>
 <li>
 Lead and grow a newly created facilities division
 </li>
 <li>
 Oversee maintenance for a portfolio of retail shopping centers (Houston metro)
 </li>
 <li>
 Hire and manage a team of 3&ndash;5 in-house technicians
 </li>
 <li>
 Collaborate closely with property management and development teams
 </li>
 <li>
 Implement digital sub-metering and explore centralized internet initiatives
 </li>
 </ul>
 
 
 
 
 Ideal candidates will bring hands-on leadership experience in facilities or maintenance operations, strong technical knowledge, and an entrepreneurial mindset to help shape a new profit center from the ground up.
 
 
 
 
 
 If you&rsquo;re a builder by nature, someone who loves creating structure, systems, and teams, this is a unique opportunity to make your mark.
 
 
 
 
 
 #FacilitiesManagement #RealEstateJobs #ConstructionJobs #HoustonJobs #LeadershipOpportunity #MaintenanceManagement
 
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Facilities Manager

Explore 264+ Operations manager in Houston this October. Find roles across top companies and apply now to boost your career.

264 operations manager jobs IN Houston

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Facilities Manager