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air cargo warehouse agent

operations agent

Xanterra Travel Collection

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
 </strong>
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 <br/>
 <br/>
 <strong>
  Our Vision
 </strong>
 : Enriching people&rsquo;s perspective through inspired travel
 <br/>
 <br/>
 <strong>
  Our Values
 </strong>
 :
 <strong>
  W
 </strong>
 elcoming,
 <strong>
  I
 </strong>
 nnovative,
 <strong>
  N
 </strong>
 ow,
 <strong>
  D
 </strong>
 iscipline,
 <strong>
  S
 </strong>
 erve,
 <strong>
  T
 </strong>
 eamwork,
 <strong>
  A
 </strong>
 uthentic,
 <strong>
  R
 </strong>
 esponsible
 <br/>
 <br/>
 See what our team members have to say about this great opportunity!
 <br/>
 <br/>
 <ul>
  <li>
   "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
  </li>
  <li>
   "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
  </li>
  <li>
   "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Full-time positions available to work remotely as long as you live in one of these states:
  <br/>
  <br/>
 </strong>
 <strong>
  AR, AZ, CO, FL, LA, MN, TX, and WI.
  <br/>
  <br/>
 </strong>
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
  </li>
  <li>
   Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
  </li>
  <li>
   Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
  </li>
  <li>
   Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
  </li>
  <li>
   Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
  </li>
  <li>
   Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
  </li>
  <li>
   Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
  </li>
  <li>
   Other Duties as assigned by management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Ability to work collaboratively across departments and adapt to changing priorities.
  </li>
  <li>
   Strong organizational skills and ability to manage multiple tasks simultaneously.
  </li>
  <li>
   Self-starter with excellent task management skills
  </li>
  <li>
   Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
  </li>
  <li>
   Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
  </li>
  <li>
   Cruise or tour operations / reservations experience preferred.
  </li>
  <li>
   Preferred experience managing processes with timelines.
  </li>
  <li>
   Proficiency with Reservations and Operations systems (Seaware Core preferred)
  </li>
  <li>
   This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BENEFITS:
 </strong>
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 <br/>
 <br/>
 <strong>
  EEO:
 </strong>
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 <br/>
 <br/>
 <strong>
  Work Environment:
 </strong>
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>


Operations Agent

Xanterra

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
See what our team members have to say about this great opportunity!
<br><ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
<br>AR, AZ, CO, FL, LA, MN, TX, and WI.
<br><br>
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
<br><br>
<b>Responsibilities (Text Only):</b><br>
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
<b>BENEFITS:</b> For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><br>
<b>EEO:</b> Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
<br><br>
<b>Work Environment:</b> Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Worldwide Flight Services (WFS)

<div>
 Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.
 <br/>
 <br/>
 <strong>
  About WFS
  <br/>
  <br/>
 </strong>
 Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The work of a Warehouse Agent includes the following: loading and unloading of cargo (mail, express, freight, and company material) on and off aircraft; the transporting of cargo between terminals and aircraft; the ramp transfers of cargo where required; the receiving, delivering, and physical handling of freight and company material, export at the designated docks, the completion of forms and messages related to and necessary for the performance of the designated locations of the functions described. May be assigned to perform routine cleaning of work areas, ramps, and facilities with or without powered equipment. May be assigned to assist in monitoring security of facility. Comply with WFS site security procedures for assigned warehouse and other operations. Remain cognizant of WFS staff, security contractors, and visitors&rsquo; activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Responsible for moving air cargo within designated warehouse.
  </li>
  <li>
   Load and unload cargo from pallets and containers.
  </li>
  <li>
   Build up cargo for outbound flights.
  </li>
  <li>
   Break down cargo from import flights.
  </li>
  <li>
   Facilitate the loading and unloading of cargo to and from semitrucks.
  </li>
  <li>
   May operate basic cargo handling equipment such as forklift, aircraft pallets and pallet jacks.
  </li>
  <li>
   Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo.
  </li>
  <li>
   May transport cargo to and from aircraft driving 3,000 lb. vehicle using depth perception to negotiate vehicle with attached carts through congested area. Read "off-load" sheets to determine destination of cargo.
  </li>
  <li>
   While performing aircraft push-out and/or towing functions, engage in proper specific ground to cockpit communication via hand signals and voice commands, with and without, the assistance of sight or visual aids.
  </li>
  <li>
   Ability to understand and react to verbal commands and safety warnings, with and without, assistance of sight or visual aids.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   HS Diploma, GED or Equivalent.
  </li>
  <li>
   Must be at least 18 years of age.
  </li>
  <li>
   Valid driver's license.
  </li>
  <li>
   This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.**
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to read, write, fluently speak and understand the English language.
  </li>
  <li>
   Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.
  </li>
  <li>
   Ability to judge distances.
  </li>
  <li>
   Ability to successfully communicate with others.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements/Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ability to lift up to 70 lbs unassisted.
  </li>
  <li>
   Ability to work in a high-noise level environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Perks &amp; Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Want your pay in advance? Access your pay when you need it through DailyPay app!
  </li>
  <li>
   Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  </li>
  <li>
   Need quality medical care? Multiple options for both full and part-time employees!
  </li>
  <li>
   Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping &amp; More!
  </li>
  <li>
   Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  </li>
  <li>
   Want to invest in your future? 401k program offered!
  </li>
  <li>
   Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
   <br/>
   <br/>
  </li>
 </ul>
 WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
</div>


Air Cargo Warehouse Agent

Adara Communities

<div><p><b>Apartment Leasing Agent</b></p><p><b>
Location: </b>2530 Yorktown Drive, Houston, TX 77056, USA</p><p><b>
Property Size: </b>565-Units</p><p><b>
Learn more about our community at: </b>https://yorktownapts.com/</p><p>
-</p><p><b>
Why Join Adara Communities?</b></p><p>
At Adara Communities, we blend 40 years of industry experience with a forward-thinking approach to technology, customer service, and community living. Our success is driven by people - our residents, our investors, and especially our team members. When passionate individuals work together with shared commitment, anything is possible. Join us and be part of a company where your impact truly matters.</p><p>
-</p><p><b>
What You'll Do as an Apartment Leasing Agent:</b></p><p>
We're looking for an experienced and energetic Leasing Agent who is self-motivated, proactive, and thrives in a fast-paced, customer-focused environment. In this role, you will:</p><ul><li>Stand, greet, qualify, and close prospects with professionalism and enthusiasm</li><li>Lease apartments to maintain high occupancy and strong leasing performance</li><li>Verify applications, process leasing paperwork, and ensure accurate documentation</li><li>Provide exceptional customer services to residents and prospects</li><li>Generate new traffic through outreach efforts and community engagement</li><li>Host resident functions and contribute to maintaining positive resident relations</li><li>Create and maintain the property's social media presence to drive traffic and engagement</li><li>Support the Property Manager and/or Leasing Manger with daily operational tasks</li><li>Represent the community with a friendly and professional demeanor</li></ul><p>
-</p><p><b>
What We're Looking For:</b></p><p>
To be successful in this role, you MUST have:</p><ul><li><b>Minimum 3 years of previous experience leasing conventional apartments (REQUIRED)</b></li><li>Strong sales and leasing skills with a proven ability to close</li><li>Excellent customer service and communication abilities</li><li>A positive attitude, flexibility, and a polished and professional appearance</li><li>Flexible schedule - <b>weekends REQUIRED</b></li><li>Social media or marketing content creation experience strongly preferred</li><li>Stable work history</li><li>Valid driver's license and reliable transportation</li><li>Bilingual English/Spanish is a plus, but not required</li></ul><p><b>
Important:</b> Candidates must live within a<b> 20-mile radius of the property</b> or be willing to relocate.</p><p>
-</p><p><b>
What Adara Offers You:</b></p><ul><li>Competitive pay</li><li>Excellent commission opportunities</li><li>Medical, Dental, Vision, Life &amp; Disability Insurance</li><li>Generous PTO</li><li>Rental housing discounts</li><li>A supportive, people-first culture</li><li><b>Salary Range:</b> $17.00/hr - $20.00/hr</li></ul><p>
-</p><p>
If you're a resident driven leasing professional with exceptional sales and customer service skills looking for a community and company that values your experience and expertise, we'd love to hear from you.</p></div>

Apartment Leasing Agent

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p><b>
Job Description:</b></p><p></p><p>
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent!<br>
<br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br>
<br>
<b>Job Responsibilities:</b></p><ul><li>
Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
</li><li>Always ensure safety and security is never compromised.</li><li>
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.</li><li>
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.</li><li>
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.</li><li>
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.</li><li>
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.</li><li>
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.</li><li>
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.</li><li>
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.</li></ul><p></p><p><b>
Safety, Security and Compliance:</b></p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li><li>
Must be able to stand for extended periods of time.</li><li>
Must be able to carry heavy items up and down jetway stairs.</li><li>
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.</li></ul><p></p><p><b>
Knowledge, Skills, and Abilities:</b></p><p></p><p><b>
Appearance:</b> Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.</p><p><b>
Good communication skills:</b> Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.</p><p><b>
Computer skills: </b>Passenger Service agents are required to use computer systems daily.</p><p><b>
Critical thinking skills: </b>Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.</p><p><b>
Basic math skills:</b> Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.</p><p><b>
Time management skills: </b>Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.</p><p></p><p><b>
Qualifications:</b></p><ul><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete SIDA training to obtain airport authority identification security.</li><li>
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
$15 per hour<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Passenger Service Agent - Spirit Airlines

Sheraton

<div><p>At HRI Hospitality, we offer a unique perspective on hotel ownership and management.</p><p></p><p>
We&rsquo;re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.</p><p></p><p>
We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!</p><p></p><h1 class="jobSectionHeader"><b>
JOB DESCRIPTION</b></h1><p></p><p><b>
Job Title</b>: Guest Services Agent
</p><p><b>Department: </b>Front Office
</p><p><b>Supervision Exercised:</b> NONE</p><p><b>
Supervision Received:</b> Front Office Supervisor and Front Office Manager</p><p></p><p><b>
MINIMUM REQUIREMENTS</b></p><p></p><p><b>
Education</b></p><ul><li>
High school diploma preferred.</li></ul><p></p><p><b>
Experience</b></p><ul><li>
Previous hospitality or customer service experience preferred.</li><li>
Experience with hotel Property Management Systems (PMS) a plus.</li></ul><p></p><p><b>
Skills and Knowledge
</b></p><ul><li>Strong customer service and communication skills.
</li><li>Ability to multitask in a fast-paced environment.</li><li>
Basic computer and data-entry proficiency.</li><li>
Problem-solving and conflict-resolution ability.</li><li>
Professional, friendly, and welcoming demeanor.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Job Duties and Responsibilities</b></h2><ul><li>
Greet, register, and check guests in/out efficiently and courteously.</li><li>
Respond to guest inquiries, requests, and concerns promptly and professionally.</li><li>
Handle payments, room assignments, and reservation changes accurately.</li><li>
Communicate with housekeeping and maintenance to ensure timely room readiness and service needs.</li><li>
Maintain a clean and organized front desk and lobby area.</li><li>
Willingness to work varied shifts, including weekends and holidays.</li></ul><p></p><p>
#HRIElevate1</p><p></p><p>
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.</p></div><p></p>

Guest Services Agent

Jet Aviation

<div><div><div><div><div><h1 class="jobSectionHeader"><b>Line &amp; Ramp Services Agent
</b></h1></div></div></div></div><div><div><div><div>Location:
Houston, TX, US, 89071
</div></div></div></div><div><div><div><div>Flexible Work Arrangement: Onsite
</div></div></div></div><div><div><div><div>Job Category: Fixed Base Operations (FBO)
</div></div></div></div><div><div><div><div>Career Level: Technicians / Crew
</div></div></div></div><div><div><div><div>Requisition Id: 5765
</div></div></div></div><div></div><div><div><div><div><p>Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers&rsquo; journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.</p>
<div><div><div><h2 class="jobSectionHeader"><b>
Position Summary</b></h2>
</div><div><p>
This role puts you at the center of airport operations, supporting aircraft, crews, and passengers with safety, precision, and exceptional service. Each shift, you&rsquo;ll work alongside a dedicated team in a fast-paced, dynamic environment where adaptability, teamwork, and customer focus are key. Your work is supported by both a safety &amp; training network and a robust operations &amp; management framework, allowing you to tap into expertise across functions to guide your efforts. With these interconnected support systems, you&rsquo;ll be part of a team committed to delivering top-notch service and meeting the intricate demands of luxury flight.</p><br>
<p></p>
<p>
This role is on-site, working from our concierge style Fixed Based Operator (FBO) location in Houston, TX where you will be right at the heart of the action. As a key member of the FBO team, you will work closely with clients, passengers, crew, and fellow team members, providing an exceptional experience and ensuring smooth operations for each flight.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Schedule &amp; Compensation<br>
</b></h2></div><div><p><br>
Aviation operates on a dynamic schedule&mdash;things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.</p><br>
<p></p>
<p>
We formally operate 24 hours daily, 7 days weekly.</p>
<ul>
<li>B Shift (2:00 PM - 10:00 PM) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.</li></ul><br>
<p></p>
<p>
The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $19-$21/hr hourly which is equivalent to $39,520 - $43,680 annually, plus a performance-based bonus up to 5% of annual salary.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Requirements</b></h2>
</div><div><ul><li>A High School Diploma, GED, or equivalent education.</li>
<li>A valid driver&rsquo;s license and a strong sense of responsibility.</li>
<li>Basic English communication skills (B1 level or above).</li>
<li>A courteous, respectful attitude and a reliable work ethic.</li>
<li>Preferably at least one year of mechanical experience.</li>
<li>Direct line and ramp experience preferred, but not required.</li>
<li>Willingness to work flexible hours &mdash; rain or shine.</li>
<li>Must be able to handle the demands of an active, on-the-move role.</li>
<li>A strong eye for quality and a natural focus on customer service.</li>
<li>The ability to stay cool, calm, and collected under pressure.</li>
<li>Someone who takes pride in doing things right, enjoys working outdoors.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Main Responsibilities</b></h2>
</div><div><p>
From assisting crew members to welcoming high-profile clients, you&rsquo;ll ensure every flight is supported with care and precision. Your responsibilities include:</p>
<ul>
<li>Safely handling aircraft ground operations, including fueling, towing, marshalling, and ground support equipment.</li>
<li>Delivering excellent customer service by assisting passengers and crews with luggage, transportation, and amenities.</li>
<li>Maintaining facilities, equipment, and supplies to the highest standards of safety, quality, and cleanliness.</li>
<li>Supporting a strong safety-first culture by following procedures and promptly reporting hazards or issues.</li></ul><br>
<p></p>
<p>
Every employee is vital to our success, and we value the unique style and dedication each team member brings. Here, you&rsquo;ll have the chance to build a personal brand among your colleagues, high-profile clients, and industry professionals.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Day to Day Operations</b></h2>
</div><div><ul><li>Handle ramp operations while following top-tier safety and quality standards.</li>
<li>Provide porter services &mdash; delivering luggage, cargo, and transporting crew and passengers.</li>
<li>Assist with aircraft movements, including towing, pushback, marshalling, and disconnecting.</li>
<li>Operate ground support equipment (GPU, water, lavatory services, etc.) with care and precision.</li>
<li>Keep things stocked and spotless by assisting with catering items, ice, coffee, and cleaning duties.</li>
<li>Support a strong safety-first culture by actively participating in safety and quality programs.</li>
<li>Report any hazards, near misses, or unusual occurrences to keep operations smooth and safe.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits/Perks</b></h2>
</div><div><p>
Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks:</p>
<ul>
<li><b>Financial Perks:</b> Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts.<b>Wellness and Health Perks:</b> Multiple Medical, Dental &amp; Vision insurance options for employee only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards.</li>
<li><b>Performance Perks:</b> Annual Merit Increase opportunity; annual bonus potential up to 5%.</li>
<li><b>Continued Education Perks:</b> Tuition Reimbursement for approved CE pursuits.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Physical Demands/Work Environment
</b></h2></div><div><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use their hands and fingers to handle, feel, or reach. The employee frequently is required to stand, walk, or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds above their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.</p><br>
<p>
</p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.</p></div></div></div><p>
At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That&rsquo;s why we offer a competitive benefit package that includes health, dental &amp; vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.</p><br>
<p></p>
<p>Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</p></div></div></div></div></div><p></p>

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