front desk agent

account manager

office administrator

apartment leasing agent

dispatcher

operations agent

<div><p><b>Job Description:
</b></p><p></p><div><div><p><b>This Is How We Fly
</b></p></div><div><p>At JSX, we&rsquo;re not just a lifestyle carrier &ndash; we&rsquo;re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a J oyful, S imple e X perience for our Customers. Join us, and find your runway to growth, innovation, and success.<br>
</p></div><p></p><div><p><b>About the Role:
</b></p></div><div><p>As an Airport Ser vice Concierge, you&rsquo;ll be the friendly face welcoming our Customers the moment they arrive. You play a key role in creating a smooth, stress-free travel experience&mdash;guiding guests through check-in, security, and boarding, while maintaining a clean, well-stocked lounge. You&rsquo;ll rotate through different responsibilities to keep each day dynamic and rewarding. Punctuality, professionalism, and a passion for ser vice are essential.
</p></div><div><p><b>A Day in the Life:
</b></p></div><div><p>You&rsquo;ll be assigned to one of the following key roles each shift, depending on the needs of the day:
</p></div><div><ul><li><p>Check-in Agent:
</p></li></ul></div><div><ul><li><p>Be the first point of contact. Greet Customers with a smile, assist with check-in, verify IDs, print boarding passes, and screen luggage for hazardous materials.
</p></li></ul></div><div><ul><li><p>Boarding Agent:
</p></li></ul></div><div><ul><li><p>Lead the boarding process. Make clear and friendly announcements, verify identification, and keep Customers informed about flight updates, delays, and procedures.
</p></li></ul></div><div><ul><li><p>Security Screening Support:
</p></li></ul></div><div><ul><li><p>Operate the Evolv Weapons Detection System and ensure flagged baggage is carefully and respectfully inspected for safety compliance.
</p></li></ul></div><div><ul><li><p>Ground Security Coordinator (GSC):
</p></li></ul></div><div><ul><li><p>Serve as the communication hub between the ground team and flight Crew. Greet arriving aircraft, assist with deplaning announcements, and restock onboard snacks and amenities.
</p></li></ul></div></div><div><div><ul><li><p>Additional responsibilities include:
</p></li></ul></div><div><ul><li><p>Keep the lounge pristine and welcoming between flights- fully stocked and ready for the next group of Customers.
</p></li></ul></div><div><ul><li><p>When scheduled, handle valet responsibilities: courteously park and retrieve Customer vehicles and assist with arrivals and departures.<br>
</p></li></ul></div><p></p><div><p><b>Why You&rsquo;ll Love This Role:
</b></p></div><div><ul><li><p><b>Be Part of a Team That Values You: </b>Join a tight-knit Crew committed to excellence and mutual support.
</p></li></ul></div><div><ul><li><p><b>No Two Days Are the Same: </b>With rotating posts and a variety of responsibilities, you&rsquo;ll enjoy a fast-paced, engaging work environment.
</p></li></ul></div><div><ul><li><p><b>Make a Meaningful Impact: </b>You&rsquo;ll be part of the Customer journey from start to finish, helping create memorable travel experiences.
</p></li></ul></div><div><ul><li><p><b>Opportunities to Grow: </b>Build your skills and gain exposure to different areas of airport operations.<br>
</p></li></ul></div><p></p><div><p><b>What Makes a Successful Airport </b><b>Service </b><b>Concierge?
</b></p></div><div><p>We&rsquo;re looking for someone who is:<br>
</p></div><p></p><div><ul><li><p><b>Approachable: </b>You create a welcoming environment where Crewmembers and Customers feel comfortable asking questions, sharing feedback, and collaborating.
</p></li></ul></div><div><ul><li><p><b>Customer-Focused: </b>You&rsquo;re passionate about exceeding Customer expectations.
</p></li></ul></div><div><ul><li><p><b>Collaborative: </b>You know how to work seamlessly with cross-functional teams.
</p></li></ul></div><div><ul><li><p><b>Organized: </b>You manage your time and priorities effectively, keeping projects on track and ensuring nothing falls through the cracks.
</p></li></ul></div><div><ul><li><p><b>Proactive: </b>You anticipate needs, take initiative, and solve problems before they arise.
</p></li></ul></div><div><ul><li><p><b>Entrepreneurial: </b>You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience<br>
</p></li></ul></div></div><p></p><div><div><p><b>Requirements:
</b></p></div><div><ul><li><p>High school diploma or GED
</p></li></ul></div><div><ul><li><p>Ability to occasionally lift 75+ pounds
</p></li></ul></div><div><ul><li><p>Ability to perform intermittent physical activity including bending, reaching, and prolonged periods of standing.
</p></li></ul></div><div><ul><li><p>Available to work flexible shifts including early mornings, late nights, holidays, and weekends.
</p></li></ul></div><div><ul><li><p>Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.<br>
</p></li></ul></div><p></p><div><p><b>Preferred Experience:
</b></p></div><div><ul><li><p>2+ years of customer service experience.
</p></li></ul></div><div><ul><li><p>Aviation experience.<br>
</p></li></ul></div><p></p><div><p><b>Skills, Licenses, &amp; Certifications:<br>
</b></p></div><p></p><div><ul><li><p>Current and valid Driver&rsquo;s license required .<br>
</p></li></ul></div><p></p><div><p><b>Benefits:
</b></p></div><div><ul><li><p><b>Health Benefits: </b>New Crewmembers become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental &amp; vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
</p></li></ul></div><div><ul><li><p><b>Travel Benefits: </b>Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic &amp; international airlines for you and your qualifying immediate family.
</p></li></ul></div><div><ul><li><p><b>401(k) match: </b>50% of your first 8%
</p></li></ul></div></div><div><div><ul><li><p><b>Generous PTO: </b>Take time to recharge with our flexible PTO plan.<br>
</p></li></ul></div><p></p><div><p><b>Additional Information:
</b></p></div><div><p>May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).
</p></div><div><p>JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.<br>
</p></div><p></p><div><p>Ready to soar with us? Join JSX, where every day is a chance to be part of something e X traordinary!
</p></div></div><p></p><p><b>Starting Compensation:
</b></p>$15.25
<p></p><p>JSX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div>

Airport Service Concierge

Mayfair Management Group, LP

<div><h1 class="jobSectionHeader"><b>Leasing Agent</b></h1>
<div>$20-$23 Hourly</div><br>
<div></div>
<div>Join a renowned and rapidly growing Property Management Team!</div>
<div>We are a full-service multi-family property management company with over ten years of experience. Our track record of consistently delivering superior quality property management, sound fiscal oversight, and personalized service to our clients and residents is what defines us.</div><br>
<div></div>
<div>Are you known for your outgoing nature, great communication skills, and ability to be a solid team player? We&rsquo;ve got a leasing agent role that has your name all over it! This is a client-facing role where you&rsquo;ll primarily interact with tenants to assist with moves, leases, and answer any questions that come up. You&rsquo;ll be a mediator between tenants and property managers. Your exceptional follow-through will keep things rolling and ensure that all parties are on the same page</div>
<div>Agents must be well-spoken, mature, self-starters, extremely motivated, very ambitious, aggressive, and have a desire/passion to succeed.</div><br>
<div></div>
<div><b>We offer great benefits including:</b></div>
<ul><li>Comprehensive training</li>
<li>Competitive salaries and bonuses</li>
<li>Paid vacation, sick days, and holidays</li>
<li>401(k) plan with a company match</li>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Employer Paid Basic Life Insurance</li>
<li>Employee Referral Program</li>
<li>Employee Awards and Recognition</li>
<li>Career Advancement Opportunities</li></ul><br>
<div>
</div><div><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b> are listed below and will always include those specifically assigned by the immediate supervisor. The policy and procedure manual provides an in-depth guide to the responsibilities of this position.</div>
<ul><li>Interview prospective residents and record information to ascertain needs and qualifications. Inputs information into computer.</li>
<li>Responsible for generating a high volume of leasing deals on a consistent basis by identifying new prospects and cultivating growth.</li>
<li>Accompany prospective residents to models and vacant apartments and discuss the size and layout of apartments while selling features and amenities of the community.</li>
<li>Qualify prospective residents; verify applications, credit information, and other qualifications.</li>
<li>Prepare lease and move-in documentation and related paperwork.</li>
<li>Collect rental payments and application fees from community residents.</li>
<li>Promote a positive and proactive approach to resident relations and service.</li>
<li>Walk and inspect vacancies on a daily basis confirming each apartment&rsquo;s make-ready status.</li>
<li>Assist in the planning and hosting of resident events.</li>
<li>Maintains knowledge of the marketplace through regular competitive property visits and inspections.</li></ul><br>
<div>
</div><div><b>REQUIREMENTS</b></div>
<ul><li>Proven track record of successful sales</li>
<li>Up to date with property market status</li>
<li>MS Office familiarity</li>
<li>Excellent communication and negotiation skills</li>
<li>Persuasive marketing and sales skills</li>
<li>Customer service orientation</li></ul><br>
<div></div>
<div></div><div><b>CERTIFICATES, LICENSES, REGISTRATIONS</b></div>
<ul><li>Compliance Training Certificate (Tax Credit and Set-Aside Communities)</li>
<li>Fair Housing Compliance Exam</li></ul><br>
<div>
</div><div><b>OTHER QUALIFICATIONS</b></div>
<ul><li>Ability to read and understand lease agreements and other lease documents</li>
<li>Professional appearance and demeanor</li>
<li>Confidentiality</li>
<li>Works well and is at ease with &ldquo;strangers.&rdquo;</li>
<li>Reliable team player</li>
<li>Effective listener and communicator</li>
<li>Effective sales skills</li>
<li>Available to work weekends and overtime</li>
<li>Able to take directions from supervisor</li>
</ul>
 <div>&bull; &bull; Accept constructive criticism</div></div>

Leasing Agent

Fervo Energy

<div>Description:
<p>
 The <b>Senior</b> <b>Cloud Engineer</b> builds, automates, and operates Fervo&rsquo;s Azure-native cloud platform, turning architectural designs into repeatable, well-governed infrastructure. The role centers on infrastructure as code, GitHub-based delivery, self-service platform capabilities, and automated configuration of Linux and Windows systems. Success requires hands-on engineering, demonstrated coding ability, and the discipline to manage infrastructure through version-controlled, peer-reviewed practices rather than manual change.</p>
Requirements:
<p><b><i>
Responsibilities</i></b></p><p><i>
Infrastructure as Code &amp; Delivery</i></p><ul><li>
Build and maintain infrastructure as code (Terraform and/or Bicep) and reusable modules to provision Azure resources consistently across environments and sites</li><li>
Build CI/CD pipelines in GitHub Actions and enforce GitOps workflows where changes flow through version control, pull requests, and peer review</li></ul><p><i>
Platform Engineering &amp; Self-Service</i></p><ul><li>
Build and iterate golden paths and self-service capabilities, with guardrails codified as policy to keep provisioning within security, cost, and tagging standards</li><li>
Document platform capabilities so internal teams can consume them without one-to-one engineering support</li></ul><p><i>
Systems Configuration &amp; Fleet Management</i></p><ul><li>
Manage Linux and Windows configuration through automation&mdash;Ansible and SUSE Manager (or equivalent) for Linux; Microsoft Intune and/or Group Policy for Windows&mdash;rather than manual, host-by-host changes</li><li>
Maintain baseline images and standards so new hosts, including field and edge compute, are provisioned in a known, compliant state</li></ul><p><i>
Operations, Security &amp; Compliance</i></p><ul><li>
Operate Azure landing zones and platform services within an Entra ID / Zero Trust model, with observability across monitoring, logging, alerting, and cost</li><li>
Ensure changes flow through auditable pipelines supporting SOX ITGC, and apply NERC CIP-aligned controls where platform components support in-scope systems</li></ul><p><b><i>
Qualifications</i></b></p><p><i>
Required</i></p><ul><li>
Bachelor&rsquo;s degree in computer science, engineering, or related field (or equivalent experience)</li><li>
8 years in infrastructure support or engineering with demonstrated progression</li><li>
6+ years in cloud engineering, infrastructure automation, or platform engineering</li><li>
Production experience with infrastructure as code (Terraform and/or Bicep), including reusable modules and state management</li><li>
Hands-on experience with Git/GitHub and GitHub Actions for CI/CD or similar product</li><li>
Demonstrated coding ability in Python and/or PowerShell, evidenced by repositories or work samples</li><li>
Experience managing both Linux and Windows systems through automation (e.g., Ansible, Microsoft Intune and/or Group Policy)</li></ul><p><i>
Preferred</i></p><ul><li>
Platform engineering experience: internal developer platforms, golden paths, and self-service provisioning</li><li>
Google Cloud Platform (GCP) experience; Azure remains the primary platform</li><li>
SUSE Manager (or equivalent, such as Red Hat Satellite) and Microsoft Intune at scale</li><li>
Policy-as-code (Azure Policy, Open Policy Agent) and secrets management (Azure Key Vault, HashiCorp Vault)</li><li>
Regulated-sector experience and familiarity with NIST CSF, ISO 27001, or NERC CIP</li><li>
Certifications such as Azure Administrator Associate (AZ-104), Azure DevOps Engineer Expert (AZ-400), or HashiCorp Terraform Associate</li></ul></div>

Senior Cloud Engineer

Tarantino Properties, Inc.

<div>Description:
<p><b>
La Serena Apartments</b> is seeking an enthusiastic <b>Leasing Agent </b>to join our team. We are looking for a motivated and customer-focused professional who is passionate about helping prospective residents find their next home while delivering exceptional service and building lasting relationships</p><p><b><i>
We offer an attractive hourly pay + commission structure.</i></b></p><p><b>
Responsibilities:</b></p><ul><li>
Greet and assist prospective residents in person, online, and by phone</li><li>
Give apartment tours and highlight community features</li><li>
Process applications and lease paperwork</li><li>
Build relationships with current and future residents</li><li>
Help meet leasing and occupancy goals</li><li>
Support resident events and community engagement</li></ul>
Requirements:
<ul><li>Previous leasing experience required</li><li>
Experience in OneSite software required</li><li>
Previous customer service or sales experience preferred</li><li>
Friendly, professional, and confident communicator</li><li>
Organized and able to multitask in a fast-paced environment</li><li>
Positive attitude and team player mindset</li></ul><p><b>
Benefits: </b>Taking care of our clients and residents starts with taking care of our team. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.</p><ul><li>
Competitive Pay</li><li>
Medical and Rx</li><li>
Paid Time Off</li><li>
Retirement and 401k</li><li>
Short-Term Disability</li><li>
Long-Term Disability</li><li>
Voluntary Life</li><li>
Vision</li><li>
Dental</li></ul></div>

Apartment Leasing Agent

CRYOPORT SYSTEMS

<div><p>Cryoport Systems is a comprehensive supply chain partner for the life sciences industry, delivering specialized solutions to meet the challenges of the biopharmaceutical, cell and gene therapy, reproductive medicine, and animal health markets. Our offerings span logistics, BioServices and biostorage, cryopreservation, and consulting, ensuring the highest standards of quality and reliability for sensitive materials. With our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome&trade; by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs.</p><p></p><p><b>
POSITION SUMMARY</b><br>
The Operations Manager - BioServices role ensures all operational activities are executed accurately and timely, following specific procedures and processes defined in work instructions created by Program Managers. The responsibilities of the Operations Manager - BioServices involves overseeing all projects performed in the BioServices area for multiple commercial and government clients and assembling various types of kits and label printing. These materials are stored at ambient (room temperature) to below freezing (including cryogenic) with potentially hazardous properties. This role will also require communicating with Program Managers, scheduling work and supervising staff, writing and updating SOPs, and other project-related activities.</p><p></p><div><b>
PRIMARY RESPONSIBILITIES (</b><b><i>include but are not limited to</i></b><b>):</b><br>
<ul><li>Lead and direct the safety and quality of daily operations. Oversee all tasks on the floor including Inventory System operations; aid and troubleshoot discrepancies when required.</li><li>Coordinate with program managers, customer service, and logistic center to ensure on-time delivery of project work and deadlines.</li><li>Will effectively communicate to ensure all project related information is conveyed in a timely and comprehensive manner.</li><li>Ensure all activities follow health, safety, and environmental statutory, regulatory, and company regulations.</li><li>Assure the on-time completion of document review (batch records, receipts, shipment orders, daily routine tasks, inspections, and logbooks) for completeness and accuracy. Ensures all job-related paperwork is correct, error-free, and completed as per SOPs.</li><li>Demonstrate solid technical writing abilities. Develop, revise, and assist in writing SOPs, work instructions, deviation investigations, and change controls.</li><li>Maintain and ensure the team remains current on safety, quality, and GMP training.</li><li>Perform administrative tasks including but not limited to scheduling and assigning duties, on call monitoring, attendance, disciplinary action management, planning and time off scheduling, hiring, and payroll.</li><li>Assists with Quality Control tasks such as verification, validation and calibration procedures as required.</li><li>Coordinate stock management and receipt of kit production, packaging, and labeling materials.</li><li>Manage stock levels of kit materials, packaging, and labeling components.</li><li>Ensures project work areas are kept clean and free of any possible safety hazards.</li><li>Monitors the inventory management system, temperature monitoring, and site infrastructure systems.</li></ul></div><ul><li>Works around hazardous substances and follows all safety guidelines to minimize exposure.</li><li>Assures compliance with cGMP requirements, safety, and company quality systems.</li><li>Responsible for complying with all company and HR policies and procedures.</li><li>Will lead, participate, and contribute to operational excellence and process improvement projects that cost-effectively deliver the business objectives.</li><li>Will always ensure strict client confidentiality.</li><li>To participate and contribute to operational excellence and process improvement projects that cost-effectively deliver the business objectives.</li><li>Supervision of temporary contract staff as required.</li><li>To participate in client audits, facility presentations and tours as needed.</li><li>Perform project/task-specific training as required.</li><li>May be assigned as the Designated Representative for their location for state licensing for commercial drug distribution.</li><li>Other duties as assigned</li></ul><p></p><div><b>
COMPETENCIES &amp; PERSONAL ATTRIBUTES</b><br>
<ul><li>Exhibit appropriate behavior, language, and appearance always.</li><li>Follows policy when escorting client sponsors through the facility, is courteous, and displays a positive attitude.</li><li>Maintains a professional manner when problems/conflicts arise.</li><li>Hands-on experience working with biological and pharmaceutical materials is desirable.</li><li>Hands-on experience working in clinical packaging and labeling is desirable.</li><li>Good understanding of quality management</li><li>Previous experience working with materials at ultra-low &amp; cryogenic temperatures is desirable.</li><li>Health, Safety and Environmental experience/qualification is desirable.</li><li>Flexible and adaptable with excellent interpersonal skills (at all levels).</li><li>Able to analyze problems and define solutions.</li><li>Attention to detail - &quot;right first time&quot; mentality.</li><li>Able to work under pressure and to support others within the team.</li><li>Builds customer commitment.</li><li>Supports operational excellence (30/30)</li><li>Focus on priorities (80/20)</li><li>Teamwork, collaboration, and accountability (90/10)</li><li>Emphasis on business growth</li></ul></div><ul><li>Passion for and alignment with, Cryoport's mission</li><li>A change agent and strong collaborator who is not afraid of challenging the status quo.</li><li>An individual who brings strong core values, quality, ethics, and integrity.</li><li>A collaborative team player who embraces and champions the culture.</li><li>Strong work ethic and ability to deliver results and meet commitments in a dynamic environment.</li><li>Exceptional and dynamic communications skills with the ability to inspire and influence people at all levels, build consensus and commitment, and effectively drive change throughout the organization at a rate that fits the corporate culture.</li><li>Exceptional organizational and planning skills, strong analytical abilities, and process orientation</li><li>Demonstrates a business process orientation to developing solutions.</li></ul><p></p><div><b>
QUALIFICATIONS AND EDUCATION REQUIREMENTS</b><br>
<ul><li>Degree level, or equivalent experience, in a relevant discipline.</li><li>Minimum 4 years' experience working in a GMP / GxP environment.</li><li>Minimum of 1 years' Managery experience preferred.</li><li>Hands-on experience working with biological and pharmaceutical materials and drug products.</li><li>Hands-on experience working in clinical packaging and labeling is desirable.</li><li>Line management experience is desirable.</li><li>Proficient in computer skills, specifically with Microsoft Office Suite.</li><li>Health, Safety, and Environmental knowledge is desirable.</li><li>Experience working in a contract development or manufacturing environment is a plus.</li><li>Willingness to function in an &quot;on-call&quot; rotation to support needs of business</li></ul></div><p></p><p><b>
DRUG TEST</b><br>
This position is subject to pre-employment drug testing in accordance with our commitment to maintaining a safe and drug-free workplace.</p></div>

Operations Manager-USA

New Tax Relief Company

<p><b>Tax Preparer (Part-Time)</b></p><p><b>Pay:</b> <b>$15.00 &ndash; $18.50 per hour</b><br/><b>Schedule:</b> 3-4 Days Per Week (Approximately 24&ndash;30 Hours)<br/><b>Work Location:</b> In Person (Not Remote - 9am - 5pm)</p><p><b>Job Summary</b></p><p>We are seeking a motivated and detail-oriented <b>Tax Preparer</b> to join our team on a part-time basis. This position is ideal for an experienced tax professional who enjoys preparing accurate tax returns, working directly with clients, and helping individuals and small businesses navigate the tax filing process.</p><p>The successful candidate should be comfortable preparing a variety of tax returns, identifying deductions and credits, and maintaining a high level of accuracy and professionalism.</p><p><b>Responsibilities</b></p><ul><li>Prepare federal and state individual income tax returns (Form 1040 and related schedules)</li><li>Prepare amended tax returns (Form 1040-X)</li><li>Prepare business tax returns, including Forms 1120, 1120S, and 1065, when applicable</li><li>Review W-2s, 1099s, K-1s, financial statements, and supporting documentation</li><li>Identify eligible deductions and tax credits to help minimize client tax liability</li><li>Ensure returns comply with current federal and state tax laws</li><li>Communicate professionally with clients to request missing information or clarify tax matters</li><li>Maintain organized client files and documentation</li><li>Work efficiently to meet deadlines while maintaining accuracy</li></ul><p><b>Qualifications</b></p><ul><li>Minimum <b>2 years of tax preparation experience</b> preferred</li><li>Experience preparing <b>Form 1040 individual tax returns</b> required</li><li>Experience preparing business tax returns is a plus</li><li><b>Experience using Drake Tax Software is strongly preferred</b></li><li>Strong understanding of federal tax laws and regulations</li><li>Excellent attention to detail and organizational skills</li><li>Ability to work independently and manage multiple projects</li><li>Strong communication and customer service skills</li><li>Bilingual (English/Spanish) is a plus, but not required</li><li>Enrolled Agent (EA), CPA, or Annual Filing Season Program participation is a plus, but <b>not required</b></li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive hourly pay based on experience</li><li>Performance-based bonuses</li><li>Flexible three-day work schedule</li><li>Professional and collaborative work environment</li><li>Opportunity for additional hours during tax season</li><li>Paid training and ongoing support</li></ul><p><b>Schedule</b></p><ul><li><b>3 days per week</b></li><li>Approximately <b>24&ndash;30 hours per week</b></li><li>Daytime business hours</li><li>Additional hours may be available during peak filing season</li></ul><p><b>How to Apply</b></p><p>Please submit your r&eacute;sum&eacute; along with a brief summary of your tax preparation experience, including:</p><ul><li>Years of experience preparing tax returns</li><li>Types of returns prepared (1040, 1120S, 1065, etc.)</li><li>Your experience using <b>Drake Tax Software</b></li><li>Any professional licenses or certifications (if applicable)</li></ul><p>We are looking for someone who is dependable, detail-oriented, and committed to providing excellent service while helping clients achieve the best possible tax outcome.</p><p><b>Job Type:</b> Part-Time<br/><b>Pay:</b> <b>$15.00 &ndash; $18.00 per hour</b><br/><b>Expected Hours:</b> 24&ndash;30 per week<br/><b>Work Location:</b> In Person</p><p>Job Type: Part-time</p><p>Pay: $15.00 - $18.00 per hour</p><p>Work Location: In person</p>

Tax Preparer

Harris County Toll Road Authority

<div><div><div><h2 class="jobSectionHeader"><b>Position Description</b></h2></div>
<div><p>The Senior Workforce Analyst is responsible for understanding customer service staffing and the factors that impact call volume and other customer touch-points. The primary responsibilities include, developing and overseeing schedules, supporting workforce analyst activities, reporting, and planning solutions to provide valuable insights to management for achieving established KPIs and re-evaluating, if needed. Maintains staff performance by monitoring call volume, adjusting and reallocating staff resources when necessary, and real-time productivity management. Creates and assesses the reporting of statistical data, analyzing trends, and tracking of real-time operational performance of agents within Customer Service. Completes routine forecasting of workforce needs, prepares scheduling based on the forecasts, and collaborates with other departments. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment.<br>
<br>
<b>Duties and Responsibilities:</b></p><ul><li>
Tracks daily workloads and reconciles to staffing schedules to ensure Customer Service is staffed appropriately. Monitors real-time call queues and real-time staff performance and makes recommendations for adjustments to staffing levels to optimize performance. Alerts management so that adjustments can be made to ensure service level standards are obtained.</li><li>
Communicates with Management, Supervisors, and Trainers on all pertinent business issues, sharing responsibility for meeting service level standards and response time objectives across all contact channels. Forecasts and produces staff shift schedules taking into consideration offline activities such as coaching, training, administrative activities, and process changes that could negatively impact scheduling needs.</li><li>
Assists with training and development of Workforce Management staff to include utilizing workforce management techniques.</li><li>
Collects, analyzes, and maintains statistical data in order to develop short/long range scheduling forecast for entire Customer Service section. Reviews and summarizes agent productivity and adherence data for the creation of the monthly reports.</li><li>
Develops innovative schedules based on inbound volume and staff production trends in preparation for the staff schedule bid process. Tracks schedule bid rankings and distributes results to management.</li><li>
Assists Workforce Management Analyst in planning work load, work flow, work objectives and time utilization of workforce.</li></ul><br>
<b>
Other Duties:</b><br>
<b>This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.</b></div><p></p>
<div><h2 class="jobSectionHeader"><b>Requirements</b></h2></div>
<div><p><b>Education and Experience:</b></p><ul><li>
Associate's degree in Computer Science, Technology, or a related field; equivalent work experience may substitute for formal education on a year-for-year basis.</li><li>
Minimum three (3) years of experience in call center workforce operations, customer service/relations reporting, or analytical reporting position of similar environment.</li><li>
Preference: Basic team leader or supervisory experience is a plus.</li></ul><b>
Knowledge, Skills, and Abilities:</b><ul><li>
Ability to research, analyze, and evaluate data and information to formulate conclusions and customizable reports and communicate guidance verbally or in writing.</li><li>
Ability to collaborate with management staff on projects and procedures.</li><li>
Ability to comprehend Automated Call Distribution System, key performance metrics and reports.</li><li>
Ability to meet deadlines and communicate the status of assignments.</li><li>
Ability to work independently as well as in a team environment and be open to change.</li><li>
Ability to multi-task and maintain effective time management skills.</li><li>
Strong analytical and organizational skills.</li><li>
Strong reporting and spreadsheet application skills.</li><li>
Proven ability to lead by example with motivation and encouragement.</li><li>
Excellent communication (written and verbal), listening, and interpersonal skills.</li><li>
Comprehensive knowledge of the existing automated business applications and their relationships to each other and interfaces to outside systems.</li><li>
Working knowledge of personal computers and related software: Microsoft Office including word processing, spreadsheets, and databases.</li></ul><b>
Physical Demands:</b><br>
The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required.<br>
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<b>NOTE:</b><b> </b>Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting but <b>ONLY information stated on the application will be used for consideration. &quot;See Resume&quot; will not be accepted for qualifications.</b></div><p></p>
<div><h2 class="jobSectionHeader"><b>General Information</b></h2></div>
<div><p><b>Position Type and Typical Hours Work:</b><br>
This is a full time position. Days of work and hours may vary based on the business needs of the department and shift to include days, evenings, nights, and weekends.<br>
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<b>Work Environment:</b><br>
There are no major sources of discomfort. A normal office environment with acceptable lighting, temperature, and air condition is provided.<br>
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<b>Reporting Relations:</b><br>
Reports To Position: Workforce Management Supervisor<br>
Supervises Positions:</p><div><b><br>
Employment may be contingent on passing a drug screen and meeting other standards.</b></div><div><b>
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Equal Opportunity Statement</b></h2></div>
<p></p><div><div>Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.</div><div><br>
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx</div><div><br>
If you need special services or accommodations, please call (713) 274-5445 or email: ADACoordinator@bmd.hctx.net</div></div></div></div><p></p>
<br><div></div><div><div><div><p>Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.<br>
 <br>
The following list of benefits is offered <b>only</b> to employees in <b>regular</b><b> </b><b>(full-time)</b> positions:<br>
</p><ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Wellness</li><li>Life Insurance</li><li>Long-term Disability</li><li>Employee Assistance Program</li><li>10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.</li><li>10 county holidays plus one (1) floating holiday</li><li>Professional Development Opportunities</li><li>Dependent Care Reimbursement Plan</li><li>Healthcare Reimbursement Account</li><li>457 Deferred Compensation Plan</li><li>Retirement pension (TCDRS)</li><li>Transportation Assistance (Metro RideSponsor Program)</li></ul><div><i>In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.</i></div><br>
<b>For plan details, visit the Harris County benefits website: </b>https://benefitsathctx.com/</div></div></div><p></p>

Senior Workforce Analyst, Customer Service

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