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configuration manager

MANTECH

<div>MANTECH seeks a motivated, career and customer-oriented Configuration Manager to join our team in Washington, D.C.
Responsibilities include, but are not limited to:<ul><li>
Develop and maintain configuration management (CM) plans, policies, and baselines to support system development and operational environments</li><li>
Manage the Security Assessment and Authorization (SAA) process, ensuring systems comply with approved security policies and are properly maintained and transitioned into GRC tools</li><li>
Define and recommend system security controls, impact levels, and authorization boundaries in coordination with system owners and Authorizing Officials</li><li>
Coordinate and facilitate interconnection agreements (ISAs, MOUs, MOAs) for systems integrating with external or joint-use environments</li><li>
Conduct independent reviews of System Security Plans (SSPs), determine testing requirements, and support security control validation efforts</li><li>
Lead security inspections, testing, and ATO package submissions, while advising leadership on vulnerabilities, residual risks, and compliance status</li><li>
Support change and configuration management processes, including tracking Requests for Change (RFCs), maintaining documentation, and delivering executive-level briefings and stakeholder communications</li></ul>
Minimum Qualifications:<ul><li>
A minimum of 10 years&rsquo; experience in a computer science or cybersecurity related field with a minimum of 7 years of experience serving as an ISSR or in a similar role at a cleared facility</li><li>
Must hold at least one of the following certifications: Certified Information Systems Security Professional (CISSP), Global Information Security Professional (GISP), or the CompTIA Advanced Security Practitioner (CASP), or Certified Information System Manager (CISM).</li><li>
Experience operating security tools such as Tenable Nessus/Security Center, IBM Guardium, HP WebInspect, NMAP, or similar technologies</li><li>
Strong knowledge of RMF and ATO/SAA processes, including NIST SP 800-53 and FISMA compliance requirements</li><li>
Hands-on experience with configuration management, system baselining, and change control processes</li><li>
Familiarity with GRC tools (e.g., eMASS, Xacta, Archer), including POA&amp;M tracking, and experience developing/reviewing SSPs and security controls</li></ul>
Preferred Qualifications:<ul><li>
Bachelor's or advanced degree in Computer Science, Cybersecurity, or other cyber discipline</li></ul>
Clearance Requirements:
<ul><li>Must have a current/active Top Secret security clearance and be willing and able to obtain SCI eligibility prior to starting this position.</li><li>
Must be willing to sit for a polygraph if required</li></ul>
Physical Requirements:<ul><li>
Must be able to remain in a stationary position 50%.</li><li>
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.</li><li>
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.</li><li>
Often positions self to maintain computers in the lab, including under the desks and in the server closet.</li><li>
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.</li></ul></div>

Configuration Manager

Censeo Consulting Group

<div>Application Configuration Lead &mdash; ServiceNow Vendor Performance Platform (Department of State) 
 
The Position: 
We are looking for eager, driven candidates with experience in people management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions to modernize IT products and solutions for our Federal clients at the Department of State. In this role you will lead the product evolution of an internal ServiceNow-based application that tracks IT vendors&rsquo; performance across services, cloud, and product contracts at the U.S. Department of State (DoS). You&rsquo;ll translate client vision into a clear roadmap and backlog, oversee a small cross‑functional team, and drive adoption and satisfaction across customer offices. This role is expected to report onsite in Washington D.C. and will require Secret or Moderate Risk Public Trust determination. Responsiblities for the role will include:<ul><li>
Own the product backlog &amp; roadmap: Convert client vision and policy goals into epics, user stories, and measurable outcomes; prioritize via value, risk, and dependencies; keep a transparent release plan.</li><li>
Run Agile delivery: Lead ceremonies, manage scope, and clear blockers for a team of ~2 ServiceNow developers, ~2 Business Analysts, and 1 Data Visualization specialist; ensure sprint goals are met and Definition of Done/quality bars are upheld.</li><li>
Advance the metrics library: Expand standardized SLA/KPI definitions and dashboards (e.g., availability, responsiveness, incident resolution, defect leakage, vendor compliance) to cover diverse contract types; ensure traceability to bureau/office objectives.</li><li>
Drive customer engagement &amp; adoption: Build and execute a DoS‑appropriate engagement strategy&mdash;stakeholder roadshows, onboarding playbooks, training, feedback loops&mdash;to increase the number of customer offices using the product and maximize user satisfaction.</li><li>
Steward platform and data health: Partner with platform owners on configuration governance, integrations (e.g., data sources feeding performance analytics), and change management; uphold security, privacy, and records requirements consistent with DoS standards.</li><li>
Measure impact: Define and report product OKRs (adoption, satisfaction/CSAT, cycle time, release reliability, metric coverage); use insights to iterate the product.</li></ul>
Success in the First 6&ndash;12 Months (example targets):<ul><li>
Deliver value-focused enhancements across sprints with on-time, high‑quality releases and clear release notes.</li><li>
Grow active customer offices using the product.</li><li>
Increase standardized SLA/KPI coverage to new service categories with published definitions and dashboards.</li></ul> 

The Ideal Candidate: 
At Censeo, we are looking for unique candidates whose passion and enthusiasm will help shape Censeo&rsquo;s client insights and workplace culture. Our staff have a wide range of backgrounds, areas of expertise, personality types, and favorite breakfast foods. Our client and cultural successes are rooted in our team&rsquo;s innovation, creative problem solving, and collaboration. The unique perspective that you bring and the way you tackle problems are much more important to us than what&rsquo;s printed on your diploma. Some of the core qualifications for the role include: 
 
Minimum Qualifications<ul><li>
Bachelors Degree from accredited college/university.</li><li>
7+ years of relevant experience in product management (or adjacent roles such as product owner/engagement lead) delivering enterprise platforms or analytics products.</li><li>
Prior Department of State experience (as fed or contractor).</li><li>
Active Secret clearance (DoS badge‑eligible).</li><li>
Comfortable working on‑site 5 days/week in DC/Northern VA.</li><li>
Agile credentials: CSM or CSPO (or equivalent).</li><li>
Demonstrated success leading small, mixed-discipline teams and coaching junior staff.</li><li>
Strong stakeholder management, requirements discovery, and roadmap/story mapping skills.</li><li>
Excellent written/verbal communication tailored to executive, technical, and end‑user audiences.</li></ul>
Nice to Have<ul><li>
Dashboard development experience in Tableau, PowerBI, or equivalent</li><li>
Foundational understanding of JavaScript</li><li>
Agile credentials: CSM or CSPO (or equivalent).</li><li>
Contractor/consulting background with federal clients (preferred).</li><li>
ServiceNow certifications (e.g., CSA, CIS-ITSM) and/or ITIL Foundation.</li><li>
Experience designing SLA/KPI frameworks and vendor performance dashboards in public-sector environments.</li><li>
Exposure to data visualization tools (e.g., Power BI/Tableau)</li><li>
Familiarity with federal security, change control, and release management practices.</li></ul> 

The Company: 
Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost. We take a personalized approach to strategic consulting to solve our clients&rsquo; most complex problems and build operational excellence that transforms their organizations, allowing them to better deliver on their public and social missions. 
 
At Censeo, our award-winning culture means you&rsquo;ll join a tight-knit community of 95 brilliant and passionate colleagues. We are advocates for a better functioning public sector, and we&rsquo;re also good friends who know the names of each other&rsquo;s dogs. Our philosophy is horizontal, not hierarchical, and our open-door policy encourages a culture of entrepreneurship at all levels. We share successes, make decisions together, and foster an environment for those with passion and initiative to lead. Our colleagues bring their own unique personalities to work every day and use them to help shape our growing firm in ways that reach far beyond client projects. 
 
The Location: 
Censeo Consulting Group is based in Washington D.C., a fantastic city for working professionals. We work in a hybrid setting with flexibility to work from home and work in our office conveniently located in the heart of downtown, just a few blocks away from the White House. And with many of our clients also based in D.C., we have the luxury of leaving for a meeting and being back in the office in time for post-work happy hours, team dinners, and game nights. 
 
The Fine Print:<ul><li>
The salary range for this role is $90,000 - $140,000 depending on experience</li><li>
Expected travel 0-10%; may increase based on business needs</li><li>
This is an exempt, full-time position</li><li>
This role is subject to an in-person work schedule in Washington, D.C. with the possibility for hybrid work</li><li>
Essential Physical Functions<ul><li>
Sitting: Particularly for sustained periods of time</li><li>
Light Carrying: Physically transporting items weighing less than 15 pounds from one location to another</li></ul></li></ul>
Censeo offers a competitive compensation and benefits package, including paid vacation and sick leave, flexible and remote work opportunities, and tuition and training reimbursement. More information on our benefits and perks can be found at https://www.censeoconsulting.com/about/join-us/. 
 
Censeo is an equal opportunity employer. We are committed to providing equal opportunity to all applicants and employees in full compliance with all applicable state and federal laws prohibiting discrimination on the basis of race, color, age, gender, religion, national origin, disability, protected veteran status, or any other class protected by applicable state or federal law. 
 
Join Our Award-Winning Culture! 
Our passion wins awards. But don&rsquo;t just take it from us&hellip;<ul><li>
2024 Vault #41 Consulting 50 North America</li><li>
2024 Vault #7 Best Consulting Firm for Hours in the Office</li><li>
2023 Vault #9 Best Consulting Firm for Work/Life Balance</li><li>
2023 Vault #23 Best Consulting Firm for Overall Diversity</li><li>
2023 Management Consulted #3 Best Boutique Firms in Washington DC</li><li>
2022 Vault #41 Best Overall Consulting Firm to Work For</li><li>
2020 Vault #21 Best Boutique Consulting Firm</li><li>
2019 Ivy Exec #7 Best Boutique Consulting Firm</li><li>
2018 Consulting Magazine Best Small Firms to Work For</li><li>
2017 Vault #12 Best Boutique Consulting Firm</li><li>
2016 Forbes Best Management Consulting Firms in America</li><li>
2015 Washington Business Journal&rsquo;s Philanthropy List</li></ul>
fzXMiJGPAe</div>

ServiceNow Application Configuration Lead

Life Pieces To Masterpieces

The schedule will be as follows: Full-time: 40 hours a weekMonday-Friday 10:30-6:30 PM (Some weekends based on programming)The OST Manager is responsible for training, supervising, and supporting OST staff while ensuring high-quality, consistent implementation of LPTM programming. This role focuses on people management, staff development, program quality, and systems-building, rather than daily logistics. The OST Manager provides leadership, coaching, and accountability to OST Coordinators and instructional staff. The selected candidate will schedule and supervise LPTM&rsquo;s teaching staff, implement staff training, develop curricula, and assist with program evaluation.To see a full job description and apply for the role use the link below:https://forms.gle/MyYYd857uM7FpDcN6Pay: $70,000.00 - $75,000.00 per yearBenefits:<ul><li>Health insurance</li></ul>Work Location: In person

Out of School Time Manager

Oceana International Headquarters

<div><div>The Communications Manager reports to Oceana&rsquo;s International Communications Director and supports Oceana&rsquo;s organizational public relations efforts with the goal of increasing brand awareness to drive media coverage, fundraising, and policy and corporate outcomes.
The Communications Manager helps tell Oceana&rsquo;s global story to key audiences, including the media, funders, supporters, and decision-makers. The Communications Manager is responsible for rapidly researching, creating, and executing strategies that effectively position Oceana and its leaders as authorities in the ocean conservation and environmental spaces. This includes serving as the lead media contact for Oceana&rsquo;s corporate plastic campaigns targeting major polluters like Coca-Cola and Pepsi, in addition to securing coverage for Oceana&rsquo;s international brand, annual events, executive committee, board of directors, celebrity supporters, scientific reports, and other ocean topics. The Communications Manager secures opportunities to further Oceana&rsquo;s objectives through promotion of the organization&rsquo;s brand, CEO, Chief Scientist, and other leaders across platforms.
The Communications Manager works closely with Oceana&rsquo;s other Communications Managers/Directors in Oceana&rsquo;s international offices to cross-promote stories and produce media reports for the Board of Directors. The Communications Manager leads the organization&rsquo;s media tracking efforts and manages the Communications Intern for the department.
This position is based in Washington, D.C. Limited domestic or international travel is required. 
 
Principal Duties and Responsibilities
Essential Functions:
<ul><li>Create and execute press and communications strategies to achieve Oceana objectives. This includes developing communications plans on the issues of saving the ocean and feeding the world, plastic reduction, increasing transparency at sea, and other organizational initiatives.
</li><li>Secure press coverage in strategic outlets and serve as the lead media contact for Oceana&rsquo;s corporate plastic campaigns and the Transparent Oceans Initiative.
</li><li>Create and maintain successful relationships with members of the media.
</li><li>Manage the Communications Intern, including overseeing the production of a daily media report summarizing Oceana&rsquo;s global media hits, media research and list building, and other communications projects as assigned.
</li><li>Produce written communications (press releases, talking points, op-eds, memos) for press initiatives, interviews, and events.
</li><li>Translate scientific information into public-friendly materials and strategize and develop communications for targeted audiences and stakeholders (e.g., news media, government officials, donors, and public). Other content production includes brochures, fact sheets, social media toolkits, presentations, website content, press materials, and more.
</li><li>Generate press coverage for Oceana&rsquo;s major fundraising events.
</li><li>Support Oceana&rsquo;s experts&rsquo; and celebrity supporters&rsquo; participation in events including preparing talking points, arranging interviews, and more.
</li><li>Produce and place Oceana&rsquo;s print, radio, and TV public service announcements in key target areas such as New York and Southern California.
</li><li>Lead tracking of Oceana&rsquo;s international media coverage.
</li><li>Lead efforts to produce biweekly and triannual media reports for Oceana&rsquo;s international Board of Directors.
</li><li>Maintain press releases, Oceana in the News, media contacts, and other relevant webpages on Oceana&rsquo;s international website.
</li><li>Assist in accomplishing communications goals as needed or requested by Director and Vice President.
</li>Perform additional duties as needed and/or assigned. 
<li>
</li></ul> 
Job Requirements
Education and Work Experience
<ul><li>Bachelor&rsquo;s degree in communications, journalism, public relations, or a related field.
</li><li>Three to five years of professional experience as a communications manager, journalist, press secretary, public relations consultant, or other position involving media/press relations.
</li><li>Proven track record of securing top tier interviews and press coverage.
</li><li>Management experience a plus but not required.
</li></ul>Skills and Knowledge
<ul><li>Excellent writing and verbal communication, presentation, and organizational skills.
</li><li>Demonstrated proficiency in AP Style and excellent attention to detail.
</li><li>Familiarity supporting high level executives, policymakers, and individuals with writing.
</li><li>Ability to synthesize complicated scientific jargon quickly and accurately for lay audiences.
</li><li>Excellent interpersonal skills with the ability to work collaboratively as a team player to coordinate projects, and work effectively with a variety of personalities.
</li><li>Proficient using Microsoft tools including Teams, Excel, PowerPoint, and Word.
</li><li>Familiarity with media tracking software such as Meltwater, Cision, and Muck Rack is required.
</li><li>Ability to meet strict deadlines and work under pressure while maintaining humor and high energy.
</li><li>Ability to approach problems with a sense of ownership, enthusiasm, and innovation.
</li><li>Ability to adapt to a fast-changing environment, manage multiple assignments and coordinate across departments.
</li><li>Ability to take initiative in suggesting ways to augment work and responsibilities of position to accomplish Oceana&rsquo;s goals.
</li><li>Familiarity with environmental and food security issues is a plus but not required.
</li><li>Experience with international media a plus.
</li><li>Professional working proficiency in Spanish is a plus, but not required.
</li></ul>Required Competencies:
<div><ul><li>Action Oriented: Makes things happen. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
</li></ul><ul><li>Effective Communication: Understands the value of effective communication. Can deliver messages in a clear, compelling, and concise manner. Actively listens, checks for understanding and adjusts content and style to meet the needs of different stakeholders.
</li></ul><ul><li>Customer Focus: Is skilled at anticipating customer/donor needs (internal and external) and providing services that are beyond customer/donor expectations. Establishes and maintains effective customer relationships.
</li></ul><ul><li>Builds Networks: Has a history of building formal and informal relationships inside and outside their organization. Is open to connecting and focused on forging relationships that can bring value to the work.
</li></ul><ul><li>Situational Adaptability: Recognizes the need to be flexible and act differently in different situations &ndash; bring empathy in times of stress and change, firm direction in times of uncertainty, or diplomacy in times of conflict.
</li></ul><ul><li>Instills Trust: Can gain the confidence and trust of others by demonstrating honesty and authenticity, acting with integrity, being consistent and credible.
</li></ul><ul><li>Collaborates: Brings people together to leverage their skills, talents, and knowledge to achieve a common purpose. Creates synergy resulting in a combined effort with greater results than what can be achieved by individuals.
</li></ul><ul><li>Interpersonal Savvy: Approaches relationships in an &ldquo;others-oriented&rdquo; way. Can tap into a range of interpersonal skills and approaches and know when to use what with whom.
</li></ul>Global Perspective: Takes a broad view of issues and challenges and can see them in a global context. Builds relationships with people from different cultures and countries. Draws on global knowledge and perspective when tackling complex issues or looking for opportunities. 
<ul><li>
</li></ul></div> 
Applicants must submit a resume, cover letter, and writing sample to be considered. 
 
Oceana's U.S. offices are operating on a hybrid schedule. Staff are required to work from their assigned office on Tuesday, Wednesday, and Thursday. With agreement between the employee and their supervisor, the employee may work from home on Monday and Friday.
Oceana values a diverse workforce and welcomes people different from each other in many ways, including characteristics such as race, gender, sexual orientation, religion, ethnicity, and national origin. Oceana considers all qualified candidates and seeks to recruit from a diverse candidate pool. 
 
The salary range for this position is $71,000 - $76,000 annually.
Please apply by April 17, 2026.</div></div>

Communications Manager

Oceana Inc

<div>The Communications Manager reports to Oceana&rsquo;s International Communications Director and supports Oceana&rsquo;s organizational public relations efforts with the goal of increasing brand awareness to drive media coverage, fundraising, and policy and corporate outcomes.
The Communications Manager helps tell Oceana&rsquo;s global story to key audiences, including the media, funders, supporters, and decision-makers. The Communications Manager is responsible for rapidly researching, creating, and executing strategies that effectively position Oceana and its leaders as authorities in the ocean conservation and environmental spaces. This includes serving as the lead media contact for Oceana&rsquo;s corporate plastic campaigns targeting major polluters like Coca-Cola and Pepsi, in addition to securing coverage for Oceana&rsquo;s international brand, annual events, executive committee, board of directors, celebrity supporters, scientific reports, and other ocean topics. The Communications Manager secures opportunities to further Oceana&rsquo;s objectives through promotion of the organization&rsquo;s brand, CEO, Chief Scientist, and other leaders across platforms.
The Communications Manager works closely with Oceana&rsquo;s other Communications Managers/Directors in Oceana&rsquo;s international offices to cross-promote stories and produce media reports for the Board of Directors. The Communications Manager leads the organization&rsquo;s media tracking efforts and manages the Communications Intern for the department.
This position is based in Washington, D.C. Limited domestic or international travel is required. 
Principal Duties and Responsibilities
Essential Functions:<ul><li>
Create and execute press and communications strategies to achieve Oceana objectives. This includes developing communications plans on the issues of saving the ocean and feeding the world, plastic reduction, increasing transparency at sea, and other organizational initiatives.</li><li>
Secure press coverage in strategic outlets and serve as the lead media contact for Oceana&rsquo;s corporate plastic campaigns and the Transparent Oceans Initiative.</li><li>
Create and maintain successful relationships with members of the media.</li><li>
Manage the Communications Intern, including overseeing the production of a daily media report summarizing Oceana&rsquo;s global media hits, media research and list building, and other communications projects as assigned.</li><li>
Produce written communications (press releases, talking points, op-eds, memos) for press initiatives, interviews, and events.</li><li>
Translate scientific information into public-friendly materials and strategize and develop communications for targeted audiences and stakeholders (e.g., news media, government officials, donors, and public). Other content production includes brochures, fact sheets, social media toolkits, presentations, website content, press materials, and more.</li><li>
Generate press coverage for Oceana&rsquo;s major fundraising events.</li><li>
Support Oceana&rsquo;s experts&rsquo; and celebrity supporters&rsquo; participation in events including preparing talking points, arranging interviews, and more.</li><li>
Produce and place Oceana&rsquo;s print, radio, and TV public service announcements in key target areas such as New York and Southern California.</li><li>
Lead tracking of Oceana&rsquo;s international media coverage.</li><li>
Lead efforts to produce biweekly and triannual media reports for Oceana&rsquo;s international Board of Directors.</li><li>
Maintain press releases, Oceana in the News, media contacts, and other relevant webpages on Oceana&rsquo;s international website.</li><li>
Assist in accomplishing communications goals as needed or requested by Director and Vice President.</li><li>
Perform additional duties as needed and/or assigned.</li></ul> 
Job Requirements
Education and Work Experience<ul><li>
Bachelor&rsquo;s degree in communications, journalism, public relations, or a related field.</li><li>
Three to five years of professional experience as a communications manager, journalist, press secretary, public relations consultant, or other position involving media/press relations.</li><li>
Proven track record of securing top tier interviews and press coverage.</li><li>
Management experience a plus but not required.</li></ul>
Skills and Knowledge<ul><li>
Excellent writing and verbal communication, presentation, and organizational skills.</li><li>
Demonstrated proficiency in AP Style and excellent attention to detail.</li><li>
Familiarity supporting high level executives, policymakers, and individuals with writing.</li><li>
Ability to synthesize complicated scientific jargon quickly and accurately for lay audiences.</li><li>
Excellent interpersonal skills with the ability to work collaboratively as a team player to coordinate projects, and work effectively with a variety of personalities.</li><li>
Proficient using Microsoft tools including Teams, Excel, PowerPoint, and Word.</li><li>
Familiarity with media tracking software such as Meltwater, Cision, and Muck Rack is required.</li><li>
Ability to meet strict deadlines and work under pressure while maintaining humor and high energy.</li><li>
Ability to approach problems with a sense of ownership, enthusiasm, and innovation.</li><li>
Ability to adapt to a fast-changing environment, manage multiple assignments and coordinate across departments.</li><li>
Ability to take initiative in suggesting ways to augment work and responsibilities of position to accomplish Oceana&rsquo;s goals.</li><li>
Familiarity with environmental and food security issues is a plus but not required.</li><li>
Experience with international media a plus.</li><li>
Professional working proficiency in Spanish is a plus, but not required.</li></ul>
Required Competencies:<ul><li>
Action Oriented: Makes things happen. Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.</li><li>
Effective Communication: Understands the value of effective communication. Can deliver messages in a clear, compelling, and concise manner. Actively listens, checks for understanding and adjusts content and style to meet the needs of different stakeholders.</li><li>
Customer Focus: Is skilled at anticipating customer/donor needs (internal and external) and providing services that are beyond customer/donor expectations. Establishes and maintains effective customer relationships.</li><li>
Builds Networks: Has a history of building formal and informal relationships inside and outside their organization. Is open to connecting and focused on forging relationships that can bring value to the work.</li><li>
Situational Adaptability: Recognizes the need to be flexible and act differently in different situations &ndash; bring empathy in times of stress and change, firm direction in times of uncertainty, or diplomacy in times of conflict.</li><li>
Instills Trust: Can gain the confidence and trust of others by demonstrating honesty and authenticity, acting with integrity, being consistent and credible.</li><li>
Collaborates: Brings people together to leverage their skills, talents, and knowledge to achieve a common purpose. Creates synergy resulting in a combined effort with greater results than what can be achieved by individuals.</li><li>
Interpersonal Savvy: Approaches relationships in an &ldquo;others-oriented&rdquo; way. Can tap into a range of interpersonal skills and approaches and know when to use what with whom.</li><li>
Global Perspective: Takes a broad view of issues and challenges and can see them in a global context. Builds relationships with people from different cultures and countries. Draws on global knowledge and perspective when tackling complex issues or looking for opportunities.</li></ul> 
Applicants must submit a resume, cover letter, and writing sample to be considered. 
Oceana's U.S. offices are operating on a hybrid schedule. Staff are required to work from their assigned office on Tuesday, Wednesday, and Thursday. With agreement between the employee and their supervisor, the employee may work from home on Monday and Friday.
Oceana values a diverse workforce and welcomes people different from each other in many ways, including characteristics such as race, gender, sexual orientation, religion, ethnicity, and national origin. Oceana considers all qualified candidates and seeks to recruit from a diverse candidate pool. 
The salary range for this position is $71,000 - $76,000 annually.
Please apply by April 17, 2026.</div>

American Psychiatric Association

<div>POSITION SUMMARY
The Clinical Support Systems (CSS) team supports evidence-based, person-centered pharmacological and psychosocial interventions for individuals with serious mental illness (SMI), including those with schizophrenia, bipolar disorder, and recurrent major depression. The team provides a virtual resource center for clinicians and others caring for those with SMI, including physicians, nurses, psychologists, social workers, pharmacists, peer support specialists, administrators, psychiatric technicians, and others that is sponsored by private or government entities. The CSS provides accredited, evidence-based education, vetted resources and interactive tools, clinical communities, psychopharmacology and other treatment Centers of Excellence, and on-demand consultation to enhance service delivery for the population with SMI.
The Program Manager manages the day-to-day functions required of the initiative or set of initiatives and is responsible for meeting the requirements and due dates of those initiatives which they oversee. The Program Manager is responsible for the management of faculty and vendors who deliver live and on-demand education, develop resources and interactive tools, manage clinical communities, develop and maintain centers of excellence, and respond to consultations and helpdesk tickets. The Program Manager is responsive to the needs of the funder including tracking needs and development of new, previously unidentified, assets. The Program Manager will often be the front-line communicator to those internal and external customers and will liaise with other APA divisions to realize the mission of the initiative. The Program Manager may liaise with project teams from external organizations with whom APA is partnering on the initiative(s). The Program Manager will be responsible for tracking of finances allotted to aspects of the initiative(s).
DUTIES &amp; RESPONSIBILITIES
<ul><li>Administrative oversight of the initiative(s) managed</li><li>
Knowledgeable of all requirements of the initiative(s)
</li><li>Develop and maintain detailed timelines and project plans
</li><li>Act as the liaison to the Association divisions relevant to the work scope
</li><li>Act as the liaison to the Funder(s), if applicable
</li><li>Act as liaison to partner organizations and high-level clinical leaders, ensuring their engagement with the project is seamless and high impact
</li><li>Lead regular meetings and conference calls as required or needed by the initiative(s), tracking assigned tasks and ensuring completion in a timely manner
</li><li>Draft Requests for Proposals (RFPs) and participate in screening and interviewing of vendors
</li><li>Develop and manage contracts and contract amendments for engaged vendors and faculty, working closely with General Counsel&rsquo;s office
</li><li>Track and process invoicing and burn-down rate of finances for engaged vendors and faculty
</li><li>Provide written reports and oral presentations of progress, as required and as requested
</li><li>Regularly update the Senior Director on progress, and come with possible solutions to barriers
</li><li>Provide excellent customer service to project end-users (e.g., Funder, clinicians, APA members), which may include troubleshooting technical issues, providing relevant content, and implementing system changes to be responsive to customer needs.
</li><li>Work with the data analyst to ensure data management, visualization, and data reporting is reliable, informative, and meets requirements of the initiative(s)
</li><li>Lead all aspects of planning and implementation off-site trainings/meetings/conferences
</li><li>Product oversight of the initiative(s) managed:
</li><li>Manage engaged vendors and faculty to meet their Statement of Work
</li><li>Provide clear and constructive feedback to vendors and faculty as they progress through their Statement of Work
</li><li>Review deliverables developed for the initiative(s); work through edits; ensure alignment with initiative(s)&rsquo; goals, APA mission/brand, and the evidence-base; ready them for marketing and distribution
</li><li>Work closely and collaboratively with the APA Compliance Team to ensure education developed meets Joint Accreditation standards
</li><li>Monitor the education catalog to ensure access and delivery of education developed
</li><li>Ensure education to be delivered live is well rehearsed and then manage the live delivery
</li><li>Manage systems that deliver assets (e.g., consultation system, website, smartphone apps); ensure they are user friendly and changes are implemented as needed
</li><li>Leverage clinical skills and experience to manage specific tasks that would benefit from that knowledge
</li><li>Communicate effectively with clarity, credibility, and timeliness
</li><li>Collaborate with specific departments within the APA, including but not limited to, Education, General Counsel, Communications, Meetings, IT, APPA on key aspects of the initiative
</li><li>Communicate and works seamlessly with the Team&rsquo;s other members
</li><li>Foster a OneAPA culture by maintaining high-trust, aligned relationships across the Association
</li><li>Performs other duties as assigned
</li><li>Flexibility will be needed in work hours related to the federal and state contract and grant requirements
</li></ul>COMPETENCIES
The Program Manager&rsquo;s performance on these duties and responsibilities will be measured using the following competencies:
SCOPE &amp; IMPACT
The scope includes managing an initiative or set of initiatives that are high-profile and must best represent APA and the Funder and meet the requirements of the initiative.
<ul><li>Performs tasks that significantly impact the program and require the ability to gather, organize, verify, compose, and/or analyze established concepts, policies, and procedures to complete several multistep functions
</li><li>Responsible for specific daily activities for a body of work
</li><li>Responsible for a set of tasks that requires clinical expertise
</li><li>Demonstrates proficiency in the use of specialized skills and techniques
</li><li>Success is frequently measured by completing a complex set of tasks and demonstrating complex and nuanced individual and group work environment behaviors
</li></ul>COMPLEXITY, PROBLEM SOLVING &amp; DECISION-MAKING
In response to needs identified by the Funder(s), the Program Manager applies knowledge of mental health and the needs to improve knowledge and skills to improve care to ensure a quality product representative of APA and to meet the needs of the Funder of the initiative(s).
<ul><li>Exercises judgment to establish and implement project SOPs to meet guidelines
</li><li>Must demonstrate sound decision-making in a range of situations
</li><li>Leverages clinical knowledge to impact deliverables
</li><li>Has authority to make decisions relevant to day-to-day operations for which there is an established SOP
</li><li>Identifies complex problems and issues. Designs and implements solutions with management approval
</li><li>Recognizes out-of-scope problems and escalates them to the appropriate level
</li></ul>RELATIONSHIP MANAGEMENT &amp; AUTHORITY
The position requires consistent interaction with key internal APA leadership as well as outside experts, including leadership of national mental health care organizations. These relationships take considerable nurturing, including skillful guidance to get deliverables completed on-time and on-brand. The Program Manager is an outward facing representative of the contract.
<ul><li>Relationships span levels internally and externally and center on collaborative work efforts
</li><li>Has regular contact with outside partners and organizations
</li><li>Has extensive contact with management, staff, and colleagues across departments to identify, learn, explain, and report on key issues, trends, and challenges
</li><li>Uses diplomatic skills to obtain trust, cooperation, and understanding in order to resolve more complex problems
</li><li>May represent the organization as a liaison to APA governance and other external coalitions and audiences with guidance from supervisor
</li></ul>ORGANIZATIONAL KNOWLEDGE
These initiatives represent APA and requires weekly collaboration with a number of Divisions of the Association. Successful collaboration takes both knowledge of and respect for the Association.
<ul><li>Demonstrates a full understanding of the work or Team's relationships and responsibilities within the Association
</li><li>Demonstrates a thorough working knowledge of policies, procedures, and terminology of the related department/field
</li></ul>SUPERVISION
<ul><li>Coaches and mentors junior level staff
</li></ul>REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS
<ul><li>At least 5 years of experience in project management
</li><li>Clinical degree relevant to mental health (e.g., social work, nursing, psychology, pharmacy, psychiatry, counselor)
</li><li>Excellent oral and written communication skills
</li><li>Self-motivated, able to work independently, as well as in multi-disciplinary teams
</li><li>Curious to learn and to grow in the position
</li><li>Evidence of managing high-performing remote teams, fostering collaboration and achieving results through effective communication, goal setting and performance management strategies
</li><li>Demonstrated track-record of tracking complex organizational tasks with excellent attention to detail, to produce high-quality and error-free content
</li><li>Skilled in organizing resources and establishing priorities while managing multiple deliverables across concurrent timelines
</li><li>Ability to gather data, compile information, write reports, and effectively and efficiently communicate outcomes and next steps (both in written and oral form)
</li><li>Excellent problem-solving skills
</li><li>Proficiency with online collaboration and project management tools (examples include: Smartsheet, MS Teams, MS Project, Zoom). Familiarity with online database and analytics tools (WordPress, SQL, Google Analytics, Salesforce) a plus. Familiarity with learning management systems a plus.
</li><li>Proven ability to design, develop and implement effective online learning experiences using various digital platforms and tools
</li><li>Demonstrated knowledge of accreditation standards a plus
</li><li>Mental health/psychiatric systems/state hospitals understanding a plus
</li></ul>EOE, Including Disability/Vets</div>

Program Manager, Clinical Support Systems-Clinician

NuAxis Innovations

<div><div>We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it&rsquo;s a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Project Manager - ServiceNow Development for a Full-Time position.
Job Summary:
NuAxis Innovations is seeking a seasoned Project Manager to lead ServiceNow development and deployment efforts supporting the expansion of the HR Service Delivery (HRSD) platform at an enterprise level.
Key Responsibilities:<ul><li>
Lead the end-to-end delivery of ServiceNow HRSD and ITSM modules including planning, execution, and transition to operations.</li><li>
Manage a cross-functional team of developers, administrators, business analysts, and organizational change management specialists.</li><li>
Coordinate with stakeholders to ensure alignment with mission needs and technical requirements.</li><li>
Oversee Agile ceremonies and ensure sprint deliverables meet quality and compliance standards.</li><li>
Track project milestones, risks, and dependencies using ServiceNow SPM and other PM tools.</li><li>
Ensure compliance with federal frameworks (e.g., ISO 20000, CMMI Level 3, ITIL v4).</li></ul>
Required Qualifications:<ul><li>
6+ years of project management experience, including 2+ years leading ServiceNow implementations.</li><li>
Proven experience managing federal IT projects</li><li>
Strong understanding of ServiceNow HRSD, ITSM, and SPM modules.</li><li>
Familiarity with Agile, CX, and ethnographic design principles</li><li>
PMP or CSM certification preferred.</li><li>
Excellent communication and stakeholder engagement skills.</li></ul> 
Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission&mdash;to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
#NAI #DICE</div></div>

Project Manager - ServiceNow Development

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