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connections for children director of compliance and quality assurance

Envision Consulting

<div>DIRECTOR OF COMPLIANCE AND QUALITY ASSURANCE

 ABOUT CONNECTIONS FOR CHILDREN

Connections for Children (CFC) has long been a key community resource, empowering families and child care providers to ensure every child has access to quality early care and education. Through comprehensive resources, referrals, and training programs, CFC strengthens the link between families, providers, and the broader community, promoting the well-being and development of all children. Committed to equity and excellence, CFC remains a steadfast advocate for the nurturing and educational needs of children, continually evolving to meet the changing demands of the community.

Connections for Children is focused on expanding programs to serve more people throughout the Westside and South Bay communities of Los Angeles County, while investing in staff and organizational capacity to ensure mission success. By establishing a more diverse revenue base, CFC is sustaining and growing its impact, prioritizing equity and inclusivity in all efforts. This prioritization affirms CFC's commitment to diversity, equity, inclusion, and belonging, particularly in serving underserved populations, and positions the organization to embrace innovation and cultivate strong partnerships for the betterment of countless children and families.

ABOUT THE POSITION

The Director of Compliance and Quality Assurance (Director) reports to the Chief Program Officer (CPO). This newly created position is responsible for ensuring program contract compliance, setting standards for program data collection and results, analyzing program data, and also serves as an internal consultant for others in the programs department and the overall organization. In addition, the Director may identify, recruit, and manage outside consultants on an as-needed basis.

KEY RESPONSIBILITIES

Quality Improvement
<ul>
<li>Defines quality improvement for the programs department in terms of scope and quality elements to be addressed (training for providers, standards of care for families, etc.)</li>
<li>Ensures quality metrics are meaningful and reasonable, and meet childcare provider standards of care.</li>
<li>Reviews, manages and ensures all current quality control programs/standards in the programs department for standardization and consistency. Ensures services to families and providers meet or exceed program quality standards.</li>
</ul>
Contract Compliance
<ul>
<li>Reviews existing and newly created contracts and highlights major compliance requirements and standards. Ensures organizational leaders understand contract compliance requirements through adequate communication and coordination.</li>
<li>Lead report development, including drafting reports directly and synthesizing input from cross-functional contributors.</li>
<li>Supports programs department leaders to manage program contracts. Serves as internal consultant when new contracts are received and or current contracts are renewed.</li>
<li>Creates process for ensuring contract compliance is monitored, met and communicated on a timely basis to all stakeholders (Executive Leadership Team, Programs and Strategies Board Committee, programs department staff, etc.)</li>
</ul>
Programs Department Support
<ul>
<li>Serves as an internal consultant to the CPO and others in the department by reviewing program strategies and results.</li>
</ul><ul><li>Works collaboratively with other programs department leaders and finance department to set standards for program data collection and analysis.</li>
</ul><ul><li>Reviews and evaluates existing program strategies and implementation goals, and makes recommendations for enhancements where needed.</li>
</ul><ul><li>Regularly reviews program metrics, develops dashboards and reports based on program outcomes and provides recommendations to CPO and to others in the department.</li></ul> 


Other Leadership Responsibilities
<ul>
<li>Serves as an active member of CFC's team. Provides leadership and mentorship by being a role model.</li>
<li>To the extent feasible, participates in fund development activities and community activities to financially grow the agency.</li>
<li>Represents the organization in the community by attending community and special events, conferences, workshops, etc.</li>
</ul>
QUALIFICATIONS
<ul>
<li>Bachelor's degree in early childhood education and planning, education, social services field and/or business is desired. Master's degree preferred.</li>
<li>Experience reviewing government funded program contracts, related budgets and performance metrics. Prior experience in grant writing preferred.</li>
<li>Experience in reviewing program metrics and providing recommendations to CPO and other department leaders.</li>
<li>Proven ability to identify, recruit and to manage outside consultants.</li>
<li>Excellent oral and written communication skills.</li>
<li>Ability to maintain confidentiality and to practice good judgment in a changing social environment.</li>
</ul>
COMPENSATION &amp; BENEFITS

The salary range is $105,000&mdash;$115,000 depending on experience. Salary is based on a minimum 35-hour work week, and is eligible for a performance-based incentive. Competitive benefits package consisting of health, dental, vision, life insurance, 401(k) employer contribution, paid sick leave, paid time off (PTO), holidays, and a hybrid telework work option (after a 90-day introductory period).

Connections for Children is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of gender, race, religion, national origin, sexual orientation, gender orientation, or different ability.

Envision Consulting was retained by Connections for Children to conduct the search for their incoming Director of Compliance and Quality Assurance.

Applicants needing accommodation for any part of the application process may contact Envision Consulting at 626-714-7577 to request and arrange for assistance.</div>

Connections for Children - Director of Compliance and Quality Assurance

Baby2Baby

<div><div><div><div><div><div>Reports to &ndash; COO
Organization Overview

Baby2Baby is a non-profit organization that provides children in need with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states. The organization has distributed over half a billion items in the past 14 years to children in homeless shelters, domestic violence programs, foster care, hospitals and school districts as well as children who have lost everything in the wake of disaster. The organization&rsquo;s success has been propelled forward by its industry-leading model that is redefining what it means to operate a non-profit with a seamless integration of impact, innovation, and influence, which earned them praise from TIME Magazine as one of 2023&rsquo;s most influential companies and recognition as the #1 non-profit on Fast Company&rsquo;s World&rsquo;s Most Innovative Companies List.

Position Overview

As Baby2Baby enters a period of significant growth and expanded opportunity, we seek a dynamic, creative, and entrepreneurial leader to serve as a strategic partner to the Chief Operating Officer (COO). The Director of Operations, Government Relations will play a critical role in strengthening operational effectiveness, driving execution, and increasing efficiency across Baby2Baby&rsquo;s government-funded programs.

Reporting to the COO, this role serves as a trusted right hand, leading the planning, coordination, and project management of complex, cross-departmental initiatives tied to public funding. The Director will translate strategic priorities into actionable plans, ensure alignment across departments, and drive accountability to meet programmatic, financial, and compliance objectives. This position requires a highly organized and solutions-oriented operator who can manage multiple stakeholders, anticipate challenges, and keep initiatives moving forward in a fast-paced, mission-driven environment.

This is a highly collaborative, hands-on role for a strategic thinker with strong execution skills who thrives at the intersection of operations, programs, and leadership.

The Director of Operations, Government Relations works Monday&ndash;Friday at Baby2Baby&rsquo;s headquarters (5830 W. Jefferson Boulevard, Los Angeles, CA 90016) and other locations as needed. The role is currently in-office 3&ndash;5 days per week and may include occasional weekend hours or travel.

Duties and Responsibilities
<ul><li>Serves as a strategic operational partner to the Chief Operating Officer, translating organizational priorities into clear, actionable project plans for government-funded programs while leading the management and coordination of relationships with government officials.</li>
<li>Acts on behalf of the COO, as delegated, to drive cross-departmental alignment, collaboration, and accountability across funded initiatives, partnering with Finance, Programs, Warehousing, Communications, Development, Procurement, and others..</li>
<li>Coordinates the planning and execution of complex, cross-functional initiatives, ensuring on-time delivery, operational excellence, and full compliance with grant requirements.</li>
<li>Manages communication with internal and external stakeholders, including program teams, finance, compliance partners, and funders, to ensure initiatives advance efficiently and remain aligned with organizational goals.</li>
<li>In partnership with Program Directors, provides oversight, direction, and accountability for Program Specialist Leads, ensures consistency, quality, and operational rigor across programs.</li>
<li>Monitors project performance and timelines; proactively identifies issues and elevates decision points, recommendations, and solutions to the COO.</li>
<li>Facilitates regular meetings and check-ins to maintain momentum, resolve operational barriers, and ensure clear communication across teams.</li>
<li>Develops and delivers data-driven updates for the COO related to project status, performance metrics, budgets, and compliance obligations.</li>
<li>Ensures strong alignment between program implementation, financial oversight, and compliance requirements in close coordination with Finance and Program teams.</li>
<li>In collaboration with the COO and Finance team, supports budgeting, forecasting, and financial planning for government-funded projects.</li>
<li>Supports operational decision-making by synthesizing input from program staff, partners, and funders into clear, actionable recommendations.</li>
<li>Identifies and implements process improvements and operational efficiencies to strengthen execution and scalability across government-funded programs.</li>
<li>Serves as a thought partner to the COO and senior leadership on government-funded initiatives; ensures the appropriate departments are engaged from ideation through implementation.</li>
<li>Additional responsibilities as needed.</li>
</ul>Required Qualifications
<ul><li>Bachelor&rsquo;s degree required; MBA or advanced degree preferred.</li>
<li>Minimum of 8&ndash;10 years of professional experience in government, nonprofit, or related sectors, with increasing levels of responsibility.</li>
<li>At least 3 years of experience managing and developing staff.</li>
<li>Demonstrated success in a similar operational or project management leadership role, with a strong track record of driving execution and results.</li>
<li>Proven ability to plan, lead, and manage complex, cross-functional initiatives in fast-paced environments.</li>
<li>Exceptional organizational skills with the ability to manage multiple priorities, meet deadlines, and operate effectively under pressure.</li>
<li>Strong strategic thinker with a high level of attention to detail and follow-through.</li>
<li>Excellent written and verbal communication skills, including the ability to synthesize information and tell a compelling story to diverse audiences.</li>
<li>Highly collaborative, flexible, and solutions-oriented, with strong interpersonal and relationship-building skills.</li>
<li>Self-motivated, confident, energetic, and creative problem-solver.</li>
<li>Strong editing and proofreading skills.</li>
<li>Proficiency in Microsoft Office and Google Workspace.</li>
<li>Demonstrated commitment to Baby2Baby&rsquo;s mission and values.</li>
</ul>Preferred Qualifications
<ul><li>Experience leading or managing programs funded in whole or in part by state or federal government sources.</li>
</ul>Salary

This role&rsquo;s salary range is between $110k &ndash; $140k. Actual salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Other

Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability, and religion but also in cultural background and life experiences.</div></div></div></div></div></div>

DIRECTOR OF OPERATIONS, GOVERNMENT AFFAIRS

Brentwood School

Brentwood School inspires every student to: Think critically and creatively. Act ethically. Shape a future with meaning.BRENTWOOD SCHOOL INFANT CARE TEACHER Brentwood School, a vibrant and diverse K-12 independent school, is looking for a full time Infant Care Teacher. Reporting to the Child Care Center Director, this position is responsible for the academic, social, and emotional growth and development, as well as the supervision of up to 12 children from ages 0 &ndash; 33 months. In the absence of the Director, the Infant Care Teacher may supervise and oversee all childcare activities in the facility. Responsibilities Include:<ul><li>Implement operational plans to accomplish center goals</li><li>Ensure consistent delivery of quality programs</li><li>Build and sustain positive and meaningful relationships with center families</li><li>Complete education requirements as needed</li><li>Assist Director in managing client satisfaction goals</li><li>Create and maintain a unique center culture through involvement and understanding of the Brentwood School culture</li><li>Ensure compliance with all federal, state, local and school policies and regulations</li><li>Facilitate the implementation of age appropriate programs on an ongoing basis</li><li>Other duties as required by the Director</li></ul>Requirements and Qualifications:<ul><li>AA degree with 12 semester units in Early Childhood Education or Child Development preferred. At a minimum, candidates must have completed the following prior to employment:</li><li>A fully qualified teacher must have 12 postsecondary semester units in early childhood education or child development with at least 3 units related to the care of infants, from an accredited college. The units specified shall include courses covering child growth and development; child, family and community; and program/curriculum. In addition candidates should have six months of work experience related to the care of infants or similar program in a licensed Child Care Center 3. or</li><li>A teacher shall have completed and passed at least six postsecondary semester units of specified early childhood education classes, or have a valid Child Development Assistant permit issued by the California Commission on Teacher Credentialing. A teacher hired with six units must complete at least two additional units each semester until fully qualified.</li><li>Strong communication, leadership, interpersonal, and customer service skills are a must</li><li>Title 5 Teacher Permit (preferred)</li><li>At least 2 years experience working with infants and toddlers</li><li>Current CPR/First Aid certificates</li><li>Must pass physicians health screening and TB test</li><li>Must pass Live-Scan background check</li><li>Clean CA DMV record</li><li>Reliable transportation</li></ul>Job Benefits Dental Insurance Health Insurance Vision Insurance Holidays Life Insurance Long Term Disability Insurance 403B / Retirement Plan Sick Leave VacationBrentwood School is dedicated to the creation of a diverse faculty and staff that better represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com. Please submit a letter of interest and resume to:Brittney Adams Child Care Center Director Brentwood School 12001 Sunset Blvd Los Angeles, CA 90049Job Type: Full-timePay: $39,367.00 - $52,241.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Infant Care Teacher

Country Villa Terrace Assisted Living

<div>Sing-On Bonus: $750

A Med Tech under the supervision of a Registered Nurse who provides nursing care and services to residents in a long-term care setting. 


Qualifications: 

<ul><li>Strong communication and organizational skills</li></ul>
<ul><li>Ability to provide quality patient care in accordance with applicable standards, policies, and procedures</li></ul>
<ul><li>Ability to identify and report problems, use initiative and good judgment to reach quality decisions</li></ul>
<ul><li>Comprehensive knowledge of applicable nursing principles and practices to ensure the quality of care standards for residents are</li></ul>
<ul><li>Possess the willingness to work with professional and non-professional personnel. Proficiency of the English language including the ability to speak, read, write, and comprehend the language with minimal to no difficulty</li></ul>
<ul><li>Valid CPR certification</li></ul> 


General Duties and Responsibilities: 


GENERAL 

<ul><li>Provides nursing care as prescribed by physician/health care professional in accordance with the legal scope of practice, any Board of Licensing restrictions, and within established standards of care, policies, and procedures</li></ul>
<ul><li>Administers professional services and provides care consistent with allowing residents to attain or maintain his or her highest practicable physical, mental, and emotional well-being. Provides clinical data and observations to contribute to the nursing plan of care</li></ul> 


CLINICAL 


&bull; Admits, transfers, and discharges residents in accordance with policy and procedure &bull; Orients new residents/families as necessary

&bull; Gives/receives nursing reports upon beginning and ending of assigned shift. Reviews daily patient report and assignments with Nursing Assistants upon the beginning of assigned shift &bull; Assures that the unit area is maintained in a clean and safe manner for resident comfort and convenience.
<ul><li>Conducts daily resident rounds to observe the resident&rsquo;s physical and emotional status</li></ul>
<ul><li>Collects clinical data and reports significant clinical findings according to policy</li></ul>
<ul><li>Performs manual and technical skills according to the scope of practice under the direction of a Registered Nurse</li></ul>
<ul><li>Records care information accurately, timely and concisely. Completes all required documentation including resident observations, interventions, and patient response(s) in the medical record in accordance with policy</li></ul>
<ul><li>Assists in developing, reviewing, revising, and updating resident Plans of Care as indicated. Contributes to the evaluation of the patient&rsquo;s progress towards specific goals and the adjustment of the nursing plan of care as necessary</li></ul>

&bull; Receives and transcribes orders accurately from attending/alternate physician. &bull; Assists in making rounds with the attending physician, as necessary.
<ul><li>Prepares/administers medications as ordered by the physician and within the legal scope of practice.</li></ul>
<ul><li>Completes medical treatments as indicated and ordered by the physician.</li></ul>
<ul><li>Evaluates response and report adverse reactions to medication or treatments in accordance with the policy.</li></ul>
<ul><li>Assures that narcotic and controlled drugs are secure, inventory counts are accurate and narcotic register documentation is timely and accurate</li></ul>
<ul><li>Orders prescribed medications, supplies and equipment as established by the facility&rsquo;s policies and procedures.</li></ul>

&bull; Requisitions and arranges for diagnostic and therapeutic services as ordered by the physician. &bull; Notifies the attending/alternate physician, as well as the resident&rsquo;s legal guardian/representative, when the resident becomes critically ill, injured, etc., or has a significant change in condition as outlined within established policies.
<ul><li>Notifies the attending/alternate physician of resident incidents/unusual occurrences. Completes Accident/Incident Report forms as indicated and documents relevant information in the resident&rsquo;s medical record as outlined in established policies and procedures. Initiate investigation of accidents and unusual occurrences</li></ul>
<ul><li>Informs RN Supervisor or RN in charge of the facility of significant changes in resident condition, unusual occurrences, incidents, or accidents as indicated and per facility policy and procedure</li></ul>
<ul><li>Attend various facility meetings (care conferences, stand-up meetings, staff meetings, Medicare meetings, discharge plan meetings, etc.) as required.</li></ul>
<ul><li>Reports allegations of abuse or unusual occurrence per State and Federal Regulations and facility policy. Assists with a gathering of information relative to the event.</li></ul>
<ul><li>Initiates emergency procedures (including basic CPR) and provide emergency patient treatments</li></ul>
<ul><li>Participates in the facility&rsquo;s infection control program for monitoring communicable and/or infectious disease among residents and staff.</li></ul>
<ul><li>Participates in procedures for reporting hazardous conditions or equipment.</li></ul>
<ul><li>Assists in orientation of newly assigned personnel as requested.</li></ul>
<ul><li>Assumes Charge responsibility following orientation period as requested.</li></ul>
<ul><li>Performs other position-related duties as assigned.</li></ul>
<ul><li>Supervise CNAs</li></ul> 


SUPERVISION 

<ul><li>Make resident rounds to ensure appropriate care is being rendered, identifying, and making corrections as necessary</li></ul>
<ul><li>Meet with nursing personnel to assist in identifying and correcting problem areas and/or the improvement of resident care</li></ul>
<ul><li>Assist the Charge Nurse in revision and distribution of nursing assignments as needed</li></ul>
<ul><li>Assist in the supervision and direction of nursing personnel</li></ul>
<ul><li>Participate in disciplinary action and evaluation of nursing personnel</li></ul> 


CONSUMER SERVICE 

<ul><li>Presents a professional image to consumers through dress, behavior, and speech.</li></ul>
<ul><li>Treats residents/family members with dignity and respect</li></ul>
<ul><li>Responds to Resident and family concern(s) and assists in resolving grievances. Records grievances per facility policy</li></ul> 


ADDITIONAL DUTIES
<ul><li>Participate in the facility's Quality Assurance (QA) program as requested or needed. Assist in correcting findings and deficiencies from the Department of Health Services, Consultants, and the Quality Assurance Team as directed by the Director of Nursing. Actively participates in Quality Assurance Performance Improvement teams and activities</li></ul>
<ul><li>Ensures the protection of health information as required by the Health Insurance Portability and Accountability Act (HIPAA)</li></ul>
<ul><li>Participates in the facility&rsquo;s Infection Control Program for monitoring communicable and/or infectious disease among residents and staff</li></ul>
<ul><li>Participate in procedures for reporting hazardous conditions or equipment.</li></ul>
<ul><li>Orient new staff members upon request</li></ul>
<ul><li>Participate in the facility's quality assurance (QA) program as requested or needed. Assist in correcting findings and deficiencies from the Department of Health Services, Consultants, and the Quality Assurance Team as directed by the Director of Nursing</li></ul>
<ul><li>Attend various facility meetings (care conferences, stand-up meetings, staff meetings, Medicare meetings, discharge plan meetings, etc.) as required</li></ul>
<ul><li>Attends in-services and educational classes to maintain nursing skills competency, and current knowledge for the standard of care and effective practices</li></ul>
<ul><li>Assumes Charge responsibility following orientation period as requested.</li></ul>
<ul><li>Performs other position-related duties as assign</li></ul></div>

Med Tech

Community Partners

<div>Description:

 Job Title: Benefits Specialist II
Reports to: Director, People and Culture
Anticipated Hiring Range: $80,000 - $87,500 Annually
Status: Full-time, 40 hours, exempt, benefits eligible
The Organization:
Community Partners offers expert guidance, essential services, and a strong dose of passion to help foster, launch, and grow creative solutions to community challenges. For 30 years, hundreds of individuals, groups, foundations and other institutions have worked with Community Partners to create new nonprofit projects, establish coalitions, and manage major philanthropic initiatives to benefit the region.
Our work includes:
Fiscal Sponsorship 
We provide the structure, finance and administrative services, expert counsel in organizational development and connections that help nonprofit leaders succeed.
Intermediary Services
We help foundations, corporations, government agencies and other institutions achieve greater impact.
Knowledge Sharing
We offer workshops, reports, speaking engagements, and a range of publications to help strengthen the field.
Community Partners today works with upwards of 180 fiscally-sponsored projects and 20 initiatives and manages roughly $80 million in revenues annually. Our work spans the fields of civic engagement, arts and culture, education, social justice, health, public policy, social services and youth. To learn more, please visit us at www.CommunityPartners.org.
Requirements: 
Job Summary:
Reporting to the Human Resources Director, the Benefits Specialist II executes the day-to-day administration of the organization&rsquo;s employee benefits programs. This role serves as the first point of contact and coordinator for benefits, leaves of absence, accommodations, workers&rsquo; compensation, and related state and federal compliance requirements. The Specialist supports over 400 benefits eligible employees and collaborates closely with HR leadership, vendors, and employees to deliver a high quality, compliant benefits experience. 
Duties/Responsibilities:
Benefits Administration<ul><li>Manage all employee enrollments, disenrollment's, and mid-year changes into and out of benefits such as medical, dental, vision, life insurance, etc.</li><li>Ensure all enrollments, disenrollment's, and changes are reflected correctly to all vendors and carriers. Collaborate with payroll to ensure employee status changes and deductions have taken effect.</li><li>Reconcile and pay monthly benefits provider invoices.</li><li>Answer questions from employees about benefit offerings and eligibility. Coordinate the resolution of employee issues with insurance providers and other benefits administrators.</li><li>Collaborate with talent acquisition to provide new employees with an explanation of benefits and instruct them on enrollment and fulfillment procedures.</li><li>Facilitate company-wide open enrollment for 400+ benefits-eligible employees, including benefits system updates and rate testing, answering employee questions, and following up to ensure proper enrollment.</li><li>Facilitate COBRA administration in coordination with our third-party administrator. Process elections and terminations as needed. Collaborate with departmental staff to provide clear information for employees about their COBRA rights, including the election period, coverage options, and associated costs.</li><li>Collaborate with department leadership to create and maintain benefits-related SOPs.</li></ul>
403(b) Retirement Plan Administration<ul><li>Responsible for the day-to-day administration of 403(b) retirement plan, including but not limited to; processing employee opt-outs, employee deferral changes, biweekly funding payments, bi-annual supplemental payments, and monthly employer match eligibility review.</li><li>Support the annual audit of the 403(b) retirement plan with Human Resources Director, including reconciliation.</li></ul>
Compliance and Reporting<ul><li>Support EDD-related processes by completing requested paperwork and answering basic FAQs about EDD-related processes, including unemployment insurance, State Disability Insurance, Paid Family Leave, and employer response requirements.</li><li>Coordinate all Leave of Absences (through AbsencePro) with FMLA, PDL, and PFL usage and other issues as required by our in-house regulations and legal requirements. Assist employees with questions about Leave of Absences.</li><li>Support the interactive process for employee ADA accommodations by answering FAQs, facilitating simple requests, and escalating complex requests to department leadership.</li><li>Coordinate Workers&rsquo; Compensation claims in collaboration with third-party resources.</li><li>Run, analyze, and submit reports as required by state agencies and vendors, and as requested by project leaders. Manage, review, and submit accurate records for annual Affordable Care Act (ACA) reporting.</li><li>Other duties as assigned.</li></ul>
 Required Skills/Qualifications:<ul><li>Familiarity with payroll and benefits software systems.</li><li>Excellent proficiency with Excel spreadsheets including V Lookup (required for reconciliations).</li><li>Must have excellent organizational and interpersonal skills, be highly attentive to detail, and be able to manage multiple projects simultaneously.</li><li>Ability to work well in a team environment and maintain a high degree of confidentiality due to the nature of the position.</li><li>Excellent client service and interpersonal skills and professional demeanor in communicating with staff members at all levels throughout the organization, as well as with vendors and others.</li></ul>
Required Education and Experience:<ul><li>Bachelor's degree in human resource management or related field</li><li>Five years of related benefits or employee benefits administration experience</li><li>Experience in a multi-state organization and/or complex nonprofit organization</li><li>Experience with HRIS.</li></ul>
Preferred Qualifications:<ul><li>SHRM-CP or SHRM-SCP and CEBS professional designations.</li><li>Experience with Paylocity.</li></ul>
Physical Requirements:<ul><li>Prolonged periods sitting at a desk and working on a computer.</li><li>Ability to occasionally lift up to 15 pounds.</li></ul>
EEOP Statement: Community Partners is proud to be an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace. All quali?ed applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
A Live Scan (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position.</div>

Benefits Specialist II

Therapeutic Play Foundation

Outreach Program ManagerFull-Time | Salaried | Hybrid Reports To: Operations Director Minimum Three (3) In-Person Days Per Week RequiredPosition SummaryThe Outreach Program Manager serves as the operational lead for Community Health Workers (CHWs) and all outreach-based workforce execution across CalAIM, Healthcare Access, STRTP, and ARTGard programming.This role supervises CHWs, oversees call center assignments, field-based engagement (including door knocking and tabling), mail outreach campaigns, Community Play Dates, and Wellness Labs (CHW-related components), and ensures timely documentation compliance.The Outreach Program Manager ensures CHWs demonstrate professionalism, complete assigned outreach tasks, and meet documentation and engagement standards aligned with grant, MCP, and organizational expectations.Clinical supervision of LCMs and therapeutic documentation quality remains under the Clinical Team Lead.Core ResponsibilitiesCHW Supervision &amp; Workforce Leadership<ul><li>Directly supervise Community Health Workers (CHWs) &bull; Provide regular oversight meetings and performance feedback &bull; Monitor professionalism, reliability, and engagement quality &bull; Ensure CHWs meet outreach and documentation expectations &bull; Address performance concerns in collaboration with Operations Director</li></ul>Call Center &amp; Outreach Assignment Oversight<ul><li>Assign and monitor CHW call center shifts and outreach call campaigns&bull; Ensure CHWs complete required call quotas and outreach attempts&bull; Monitor documentation of call center engagement activities&bull; Track and verify OTF/RTF documentation related to outreach contacts&bull; Ensure auto-dialer or call tracking systems are utilized appropriately&bull; Provide follow-up for incomplete call assignments or missing documentation</li></ul>Field Outreach &amp; Community Engagement Standards<ul><li>Ensure CHWs demonstrate professionalism during door knocking, tabling events, and in-person outreach&bull; Monitor adherence to safety protocols and community engagement guidelines&bull; Oversee coordination of mail outreach campaigns and documentation of outreach attempts&bull; Ensure community partner interactions reflect organizational standards&bull; Provide day-of oversight for Community Play Dates, Wellness Labs, and major outreach initiatives</li></ul>Workforce Scheduling &amp; Payroll Coordination<ul><li>Draft expected shift assignments for outreach events, call center coverage, door knocking initiatives, and community programming&bull; Submit finalized shift schedules to HR for entry into Gusto&bull; Coordinate schedule changes with HR to ensure accurate payroll processing&bull; Monitor staffing coverage to prevent operational gaps</li></ul>Final payroll processing and compensation authority remain under HR and executive leadership.Documentation &amp; CalAIM Compliance Oversight<ul><li>Monitor CHW progress note submission timelines&bull; Track OTF/RTF completion across call center, door knocking, and event-based outreach&bull; Maintain documentation compliance dashboards&bull; Provide reminders and corrective follow-up for missing documentation&bull; Escalate repeated non-compliance concerns to Operations Director&bull; Collaborate with Data, Grants &amp; Development Director when documentation gaps impact billing or reporting</li></ul>Clinical documentation quality remains under Clinical Team Lead oversight.Outreach Playbooks &amp; Systems Development<ul><li>Lead development and refinement of outreach playbooks for call center operations, field engagement, and tabling&bull; Standardize workflows for documentation, outreach tracking, and event execution&bull; Ensure playbooks align with CalAIM, MCP, and grant compliance requirements</li></ul>Event Materials, Logistics &amp; Expense Oversight<ul><li>Submit flyer requests and coordinate with marketing/design&bull; Ensure outreach materials align with program guidelines&bull; Coordinate supply inventory and event preparation&bull; Create and submit expense reports related to outreach activities&bull; Ensure expenditures align with grant documentation standards</li></ul>CHW Training Academy &amp; Proficiency<ul><li>Oversee implementation of the CHW Training Academy&bull; Monitor CHW training completion and competency benchmarks&bull; Ensure CHWs demonstrate proficiency in outreach engagement, call center etiquette, documentation standards, and community professionalism &bull; Coordinate refresher training when needed</li></ul>Cross-Functional Collaboration<ul><li>Collaborate with Operations Director to ensure smooth day-to-day workforce execution &bull; Participate in weekly 30-minute Revenue &amp; Operations Alignment meeting &bull; Coordinate with Clinical Team Lead when outreach intersects with behavioral health considerations &bull; Work with Data, Grants &amp; Development Director to address compliance or reporting impacts</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree required (Public Health, Social Work, Healthcare Administration, or related field preferred) &bull; 3&ndash;5 years experience in outreach, program management, or community engagement &bull; Experience supervising CHWs or community-based workforce preferred &bull; Knowledge of CalAIM, Medi-Cal documentation standards, or grant-funded programs preferred &bull; Strong leadership, organizational, and accountability skills &bull; Ability to manage workforce compliance and field execution simultaneously</li></ul>Work Environment &amp; Compensation<ul><li>Full-time (40 hours per week)&bull; Hybrid role with minimum three (3) in-person days required. South LA&bull; Additional in-person attendance required for major outreach events&bull; Salary Range: $66,560 &ndash; $87,360 annually&bull; Benefits include healthcare benefits, PTO, and professional development opportunities</li></ul>Job Type: Full-timePay: $66,560.00 - $87,360.00 per yearBenefits:<ul><li>Paid time off</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90043

Outreach Program Manager

Greater Los Angeles Veterans Research and Education Foundation

<div><div>Job Details:</div><ul><li>
Position: Brain Bank Technician (FT) Laboratory Skills Required.</li><li>
Brain Bank Technician with Biological laboratory bench work.</li><li>
This job is ONSITE in Los Angeles. Remote work is not available for this position.</li><li>
Biological laboratory bench work. Knowledge of medical terminology.</li><li>
RESUMES MUST CONTAIN YOUR NAME AND BE SUBMITTED AS A PDF FILE.</li></ul><div> 

Summary:</div><ul><li>
The Brain Bank Technician under the direction of the Bank Director helps in Brain Bank biological laboratory work.</li><li>
General duties include but are not limited to the following and more detailed specific directions, prioritization and updates are provided on a regular basis.</li><li>
This position requires rotating on-call responsibilities as needed, including nights, weekends, and holidays.</li></ul><div> 

Essential Duties And Responsibilities include any combination of the following. Other duties may be assigned:</div><ul><li>
Be flexible to accommodate special projects that come up regularly and are related to the work.</li><li>
Set up, operate, adjust, calibrate, troubleshoot, and maintain laboratory instruments and equipment.</li><li>
Participate in conducting a battery of laboratory analyses utilizing standard lab methods, on human specimens.</li><li>
Isolate, dissect, and prepare specimens for standardized quality assessment/assurance.</li><li>
Participate in conducting and monitoring molecular biology experiments, make observations, and calculate and record operational data and complete results to submit for discussions.</li><li>
Assist in banking human specimens while working with the donor coordinator for timely processing and preservation of incoming all brain/spinal cord tissue and fluid specimens.</li><li>
Participate in on-call rotating schedule duty without schedule restrictions. This includes evenings, weekends and after-hours receiving and preservation of incoming brain/spinal cord tissue and fluid specimens.</li><li>
Assist in a timely shipment of prepared quality assessment/assurance tested banked specimens to the requesting researchers.</li><li>
Participate in the research and development scientific processes of the Brain Bank.</li><li>
Use computers, computer-interfaced equipment, robotics or high-throughput equipment and computer applications to perform work duties.</li></ul><div> 

Qualifications:</div><ul><li>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li><li>
Strong database entry skills to accurately enter detailed medical and social history and lab notes.</li><li>
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.).</li><li>
Excellent interpersonal, written/oral communication and organizational skills.</li><li>
Ability to work independently as well as part of a team.</li><li>
Ability to design experiments and troubleshoot technical hurdles independently.</li><li>
Typically, such skills are the result of a combination of education (e.g., courses in Biology, Molecular Biology, Biochemistry, or related Biological Science area, medical terminology, personal computer operations) and working experience in a research laboratory.</li><li>
The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others.</li></ul><div></div><div> 
Education and/or Experience:</div><ul><li>
Bachelor&rsquo;s Degree.</li>
Biological laboratory bench work. Knowledge of medical terminology is desirable. 
<li>
</li></ul><div>
Language Skills:</div>
Superior command of writing, proofreading, and communicating in the English language. 
<ul><li>
</li></ul><div>
Mathematical Skills:</div>
Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, etc. Ability to apply concepts of business mathematics and statistical analysis. 
<ul><li>
</li></ul><div>
Reasoning Ability:</div><ul><li>
Ability to deal with problems involving multiple variables in non-standard situations.</li></ul><div> 

Physical Demands:</div><ul><li>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li><li>
While performing the duties of this job, the employee is frequently required to sit; use hands; and talk or hear.</li><li>
The employee is occasionally required to stand and walk.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.</li></ul><div> 

Work Environment:</div><ul><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li><li>
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts such as the case of using a paper shredder, copier, or other standard office equipment that contains said parts.</li><li>
The noise level in the work environment is usually moderate.</li></ul></div>

Brain Bank Technician

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