customer service representative

claims adjuster associate - wc Jobs in Tampa

claims adjuster associate - wc

coverage specialist (temp to perm) Jobs in Tampa

coverage specialist (temp to perm)

customer service specialist i Jobs in Tampa

customer service specialist i

customer service technician Jobs in Tampa

customer service technician

coverage specialist temp to perm

Arrive Logistics

<div><div><div><b>Who We Are</b></div>
<div>Arrive Logistics is a <b>leading</b> transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we&rsquo;re building together. We&rsquo;re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. As a Coverage Specialist, you will contribute to that commitment! After an intense one week training program, you will hit the ground running, armed with industry knowledge and a thorough understanding of carrier capacity. Once you hit the floor, you will focus on finding carriers across the nation to transport our customer's shipments! Through negotiation and collaboration, you will enable Arrive to service our customers and their freight in the most cost-effective way possible.</div>
<div></div>
<div><b>Who We Want</b></div>
<div>We are looking for dedicated, high-energy candidates to join our growing team of Coverage Specialists. This position offers the unique opportunity to contribute to a growing start-up and launch a career in logistics! During your first 60 days with us, you will learn the business and understand the relationships between departments. After shadowing different roles, you will have a better understanding of where you want to launch your career in logistics. In partnership with leadership, we will help identify where that next role will be. After hitting your performance goals during your first 60 days in the position, you will be considered for the opportunity to evolve your career into a full-time role in sales, operations or accounting at Arrive Logistics!</div><br>
<div></div>
<div></div>
<div><b>How You&rsquo;ll Learn:</b></div>
<div>After an intensive one-week training program, you&rsquo;ll hit the ground running with the knowledge, tools, and resources to secure reliable carrier capacity nationwide. You&rsquo;ll work closely with our internal sales and operations teams to provide seamless coverage, anticipate potential risks, and proactively resolve issues before they impact our customers.</div>
</div><h3 class="jobSectionHeader"><b>What You'll Do
</b></h3><div><ul><li>Learn the business in our one-week training program, designed to get you ramped quickly &amp; effectively.</li>
<li>Hustle! We want reliable team members who will show up on time and get the job done.</li>
<li>Get on the phone! This is a high-volume role, so be prepared for lots of inbound/outbound calls from carriers across the country.</li>
<li>Secure capacity by selling shipments over the phone to carriers who meet our strict requirements.</li>
<li>Problem-solve through issues that occur during transit.</li>
<li>Communicate internally with our customer sales team &amp; keep them updated on the status of their customers&rsquo; shipments. You are their point of contact for all tracking updates</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3><div><ul><li>A high school diploma or equivalent.</li>
<li>Highly level of Accountability</li>
<li>Proven work-ethic in a high volume setting.</li>
<li>Ability to multitask in a fast-paced environment.</li>
<li>Exceptional communication skills (both verbal &amp; written).</li>
<li>An LFG attitude - once you meet us, you&rsquo;ll see what we mean!</li>
</ul></div><h3 class="jobSectionHeader"><b>The Perks of Working With Us
</b></h3><div><ul><li>Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.</li>
<li>Invest in your future with our matching 401(k) program.</li>
<li>Build relationships and find your home at Arrive through our Employee Resource Groups.</li>
<li>Enjoy office wide engagement activities, team events, happy hours and more!</li>
<li>Leave the suit and tie at home; our dress code is casual.</li>
<li>Work in the booming city of Tampa, FL &ndash; we are in a convenient location close to the airport, bay, and downtown.</li>
<li>Start your morning with free coffee!</li>
<li>Park your car for free on site!</li>
<li>Maximize your wellness with free counseling sessions through our Employee Assistance Program.</li>
<li>Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.</li>
<li>Receive 100% paid parental leave when you become a new parent.</li>
<li>Get paid to work with your friends through our Referral Program!</li>
<li>Get relocation assistance! If you are not local to the area, we offer relocation packages.</li>
</ul></div><div><div><b>Your Arrive Experience</b></div>
<div>When we say &ldquo;award-winning culture,&rdquo; we mean it. We&rsquo;ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we&rsquo;re not in it for the trophies. We&rsquo;re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive&rsquo;s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.</div>
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<div><b><i>Notice:</i></b></div>
<div><i>To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.</i></div></div></div>

Coverage Specialist (Temp to Perm)

Inogen

<div><p><b>Description</b>
</p><p><b>Job Summary:</b></p><p>
The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities.</p><p><b>
Responsibilities </b>(Specific tasks, duties, essential functions of the job)</p><p><b>
Support Specialist I</b></p><ul><li>
Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.</li><li>
Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.</li><li>
Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.</li><li>
Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.</li><li>
Complete paperwork relating to deliveries, pick-ups &amp; testing.</li><li>
Operate non-commercial vehicle carrying medical equipment.</li><li>
May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.</li><li>
Successfully complete all required safe driving programs, abide by applicable motor vehicle laws and ordinances, and always demonstrate safe driving practices throughout employment.</li><li>
Maintain valid licenses and endorsements required for the position.</li><li>
Facilitate credit card payments through company approved process.</li><li>
Other duties as assigned.</li><li>
Maintain regular and punctual attendance.</li><li>
Comply with all company policies and procedures.</li></ul><p><b>
Support Specialist II</b></p><p>
In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following.</p><ul><li>
Conduct equipment set-up both remotely and directly.</li><li>
Maintain a current calendar reflecting availability for patient appointments.</li></ul><p><b>
Support Specialist III</b></p><p>
In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following.</p><ul><li>
Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.</li><li>
Complete service calls, both remotely and directly, documenting activities and results in a timely manner.</li><li>
Other duties include acting as a clinical resource for completing clinical appointments.</li></ul><p><b>
Knowledge, Skills, and Abilities
</b></p><ul><li>Demonstrate skills required to instruct patients remotely and directly in the safe use of Inogen supplied equipment.</li><li>
Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services.</li><li>
Ability to work self-manage and work independently.</li><li>
Must have strong work ethic.</li><li>
Excellent oral and written communication skills required.
</li><li>Proficient in use of laptop and electronic tablet required.</li><li>
Attention to detail is required.
</li></ul><p><b>Qualifications </b>(Experience and Education)</p><div><div><div><p><b>
Level I</b></p><p>
Support Specialist I</p></div><div><br>
<ul><li>
High School diploma or equivalent, required.</li></ul><ul><li>
1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div><p><b><br>
Level II</b></p><p>
Support Specialist II</p></div><div><br>
<ul><li>
State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.</li></ul><ul><li>
2 years&rsquo; experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div><p><b><br>
Level III</b></p><p>
Support Specialist III</p></div><div><br>
<ul><li>
Licensed or Registered Respiratory Therapist or registered Nurse, required.</li></ul><ul><li>
3 years&rsquo; experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li></ul><ul><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div></div><br>
<p></p>
Disclaimer:<br>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.<br>
<br>
Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $19.44 and $22.36 hourly. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location.<br>
<br>
Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</div>

Medical Device Delivery Driver

Ameris Bank

<div><p><b>Ameris Bank </b>is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.<br>
</p><p><br>
Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you&rsquo;ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer&rsquo;s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and purpose and how you can bring it to life as an Ameris Bank teammate.
</p><p></p><p>Responsible for performing a wide range of advanced administrative functions to support commercial banking activities. The position facilitates efficient operations, optimizes relationship management and portfolio growth, executes compliance and collections procedures, and serves as a client contact. The Senior Commercial Banking Specialist trains and coaches Commercial Banking Specialists and demonstrates the Ameris Vision, Purpose, Expectations and Values. Performs other projects and duties as assigned.<br>
</p><p><br>
<b>Essential Functions, Duties, and Responsibilities:
</b></p><ul><li><p>Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.
</p></li><li><p>Maintains electronic records and prepares transactions in Customer Relationship Management software.
</p></li><li><p>Thoroughly collects customer and prospect financials which may include loan applications, tax returns, income statements, bank statements and other relevant data.
</p></li><li><p>Reviews customer and prospect financials and other relevant data to identify discrepancies and inconsistencies; follows through to verify accurate information and resolve issues.
</p></li><li><p>Monitors reports to identify maturing and delinquent accounts.
</p></li><li><p>Administers renewal processes and performs collections procedures for assigned customer portfolio.
</p></li><li><p>Maintains records and obtains documentation in compliance with internal controls, operational procedures and risk management policies.
</p></li><li><p>Identifies business development and cross-sell opportunities and makes referrals.
</p></li><li><p>Drafts letters and agreements.
</p></li><li><p>Reviews the work of Commercial Banking Specialists; provides assistance and training to team members.
</p></li><li><p>Maintains knowledge of banking products, programs, services and promotions.
</p></li><li><p>Facilitates loan approval processes; prepares documents for the Officer Loan Committee.
</p></li><li><p>Monitors the customer experience by assessing customer feedback, identifying opportunities for improvement, researching and resolving complex problems to ensure customer service excellence.
</p></li><li><p>Facilitates prospecting and marketing efforts by developing materials, scheduling and coordinating meetings and events.
</p></li><li><p>Serves as a liaison with clients, internal and external contacts to facilitate communication and assist with loan closing and account opening processes.
</p></li><li><p>Works to understand the root causes of complex customer service issues. Identifies and implements resolutions.
</p></li><li><p>May accompany Commercial Relationship Managers on meetings and appointments to assist with relationship management and support account opening or loan closing processes.
</p></li></ul><p></p><p><b>Required Knowledge, Skills and Competencies:
</b></p><ul><li><p>Computer and Microsoft Office proficiency.
</p></li><li><p>Demonstrates leadership skillset with ability to coach and mentor.
</p></li><li><p>Thorough knowledge of banking policies, procedures, products and services.
</p></li><li><p>Able to effectively and persuasively express self, using language and grammar in a professional manner.
</p></li><li><p>Able to plan, schedule and organize professional schedule to achieve goals within or ahead of established time frames.
</p></li><li><p>Able to provide a high level of interactive service to others, building relationships and addressing identified needs.
</p></li><li><p>Demonstrates commitment to quality customer service and ability to meet or exceed service goals.
</p></li><li><p>Able to analyze and record detailed information and produce accurate, high quality work products.
</p></li><li><p>Able to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations considering overall risk and short-term and long-term impact.<br>
</p></li></ul><p><br>
<b>Industry and Work Experience:
</b></p><ul><li><p>5 or more years of experience as a Commercial Banking Specialist or equivalent position.
</p></li><li><p>Banking compliance or risk management experience preferred<br>
</p></li></ul><p><br>
<b>Academic </b>:
</p><ul><li><p>Bachelor&rsquo;s degree preferred or equivalent education and related training or experience required.
</p></li></ul><p></p><p><b>Benefits Available to Employees:
</b></p><p>Ameris Bank provides a comprehensive employee benefit package to all eligible employees.
</p><ul><li><p>Medical, Dental and Vision Insurance
</p></li><li><p>Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
</p></li><li><p>Life Insurance provided at no additional cost to employees
</p></li><li><p>Accidental Death &amp; Dismemberment Coverage
</p></li><li><p>Long-Term Disability Coverage
</p></li><li><p>Paid Sick and Vacation Leave
</p></li><li><p>11 Holidays
</p></li><li><p>Volunteer/Service Day
</p></li><li><p>Employee Stock Purchase Plan
</p></li><li><p>401(k) Retirement Plan
</p></li><li><p>Ameris Bank matches 50% of your first 8% of contributions to the plan
</p></li><li><p>Flexible Spending Accounts
</p></li><li><p>Health Savings Account
</p></li><li><p>Health Reimbursement Arrangement
</p></li><li><p>Supplemental Life &amp; Other Insurance Plans
</p></li><li><p>Identity Theft Protection
</p></li><li><p>Pet Insurance
</p></li><li><p>Legal Insurance
</p></li><li><p>Employee Assistance Program
</p></li><li><p>Employee Advocacy Program
</p></li><li><p>Tickets at Work (Entertainment discounts for Ameris Bank Employees)
</p></li><li><p>AT&amp;T Employee Discount
</p></li><li><p>Wellness Discounts for Medical Premiums and Other Rewards
</p></li><li><p>Employee Referral Incentive
</p></li><li><p>Education Assistance
</p></li><li><p>Employee Resource Groups
</p></li></ul><p></p><p><b>Banking Advantages for Employees:
</b></p><p>In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.
</p><ul><li><p>Free Interest Checking
</p></li><li><p>Free Safe Deposit Box
</p></li><li><p>Free Money Orders, Travelers&rsquo; Checks and Cashier Checks
</p></li><li><p>Discount on Mortgage Origination Fee
</p></li><li><p>Free Online Banking and Free Unlimited Online Bill Payment
</p></li><li><p>Employee Banking Perks
</p></li></ul><p></p><p><b>Disclaimer:<br>
</b></p><p><br>
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.<br>
</p><p><br>
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
</p><p></p><p>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
</p><p>This employer is required to notify all applicantss of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.</p></div>

Senior Commercial Banking Specialist

Zoeli Rx, LLC

<p><b>Overview</b><br/>We are seeking a dynamic and detail-oriented Lead Pharmacy Intake Coordinator / Billing Specialist to join our healthcare team. This vital roll combines leadership in pharmacy intake processes with expert medical billing responsibilities. You will oversee the coordination of patient intake, ensure accurate documentation, and manage billing workflows to optimize revenue cycle management. Your proactive approach will enhance patient service experiences while maintaining compliance with healthcare regulations such as HIPAA. If you thrive in a fast-paced environment and possess strong administrative and clinical skills, this opportunity is perfect for you!</p><p><b>Duties</b></p><ul><li>Lead the pharmacy intake process by supervising patient registration, medication histories, and insurance verification to ensure seamless onboarding.</li><li>Review documentation for accuracy and completeness, ensuring compliance with HIPAA and other regulatory standards.</li><li>Coordinate with insurance providers to verify coverage, process claims efficiently, and resolve billing discrepancies or denials promptly.</li><li>Manage electronic health records (EHR) systems and maintain meticulous medical records for accuracy and confidentiality.</li><li>Provide training and guidance to staff on billing procedures, coding updates, and system usage to improve departmental performance.</li><li>Support front desk operations by handling patient inquiries via multi-line phone systems with excellent phone etiquette while managing appointment scheduling and office workflows.</li></ul><p><b>Skills</b></p><ul><li>Extensive experience in medical collection processes, insurance verification, and billing workflows.</li><li>Strong knowledge of HIPAA regulations, medical terminology, ICD-9/10 coding standards, CPT coding, and Medicare guidelines.</li><li>Demonstrated ability to review complex documentation related to care plans and medical records accurately.</li><li>Bilingual skills are highly desirable to serve diverse patient populations effectively.</li><li>Prior pharmacy experience with office management responsibilities including intake procedures and medical administrative support.</li><li>Excellent computer skills with proficiency in Microsoft / Google Office Suite (Word, Excel), typing, and familiarity with health information management software like LifeFile.</li><li>Exceptional customer service skills combined with professional phone etiquette for handling patient interactions at the front desk or via phone calls.</li></ul><p>Strong organizational skills for filing, documentation review, and multi-tasking within busy healthcare environments.</p><p>Join us in making a positive impact on patient care through efficient intake coordination and precise billing practices! We are committed to supporting your professional growth while fostering a collaborative team environment dedicated to excellence in healthcare administration.</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: Hybrid remote in Tampa, FL 33619</p>

Lead Pharmacy Intake Coordinator / Billing Specialist

CorVel Corporation

<div><p>The Medical Only Claims Specialist manages non-complex and non-problematic, medical only claims and minor lost-time workers&rsquo; compensation claims under close supervision, supporting the goals of the Claims Department and of CorVel.</p>
<p>
This is a hybrid role.</p>
<p><b>
ESSENTIAL FUNCTIONS &amp; RESPONSIBILITIES:</b></p>
<ul>
<li>Receives claims, confirms policy coverage and acknowledgement of the claim</li>
<li>Determines the validity and compensability of the claim</li>
<li>Establishes reserves and authorizes payments within established reserving authority limits</li>
<li>Communicates claim status with the customer, claimant and client</li>
<li>Adheres to client and carrier guidelines and participates in claims review as needed</li>
<li>Assists other claims professionals with more complex or problematic claims as necessary</li>
<li>Additional duties as assigned</li></ul><br>
<p></p>
<p><b>
KNOWLEDGE &amp; SKILLS:</b></p>
<ul>
<li>Excellent customer service skills</li>
<li>Excellent written and verbal communication skills</li>
<li>Fast learner; develops knowledge and understanding of claims practice, relevant statutes, and medical terminology</li>
<li>Ability to identify, analyze and solve problems</li>
<li>Computer proficiency and technical aptitude to utilize Microsoft Office, including Excel spreadsheets</li>
<li>Strong interpersonal, time management, and organizational skills</li>
<li>Ability to work both independently and within a team environment</li></ul><br>
<p></p>
<p><b>
EDUCATION &amp; EXPERIENCE:</b></p>
<ul>
<li>Bachelor's degree or a combination of education and related experience</li>
<li>Minimum of 1 year industry experience and claim handling</li>
<li>WC experience required</li>
<li>Licensed as required jurisdictionally</li></ul><br>
<p></p>
<p><b>
PAY RANGE:</b></p>
<p>
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.</p>
<p>
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.</p>
<p>
Pay Range: $16.74 - $26.92 per hour</p>
<p>
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management</p>
<p>
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.</p><br>
<p></p>
<p><b>
ABOUT CORVEL:</b></p>
<p>
CorVel, a certified Great Place to Work&reg; Company, is a national provider of industry-leading risk management solutions for the workers&rsquo; compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).</p>
<p>
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.</p>
<p><b>
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.</b></p>
<p>
#LI-Hybrid</p></div><p></p>

Medical Only Claims Specialist

Patient Engagement Advisors

<p>Patient Engagement Advisors (PEA) is seeking a full time Logistics Transition Specialist to work onsite at AdventHealth Tampa and in local area while performing Logistics Courier duties<br/></p><p>Schedule: Monday - Friday, 9:00 AM - 5:30 PM onsite at AdventHealth Tampa and in local area while performing Logistics Courier duties<br/></p><p>PEA will provide vehicle for use of logistic courier duties only<br/></p><p>Purpose of Job<br/>The Logistics Transition Specialist plays a vital role in obtaining the goals of the vision/mission of PEA. To accomplish these goals, the Transition Specialist must exhibit empathy, innovation, collaboration, teamwork, passion, dedication to personal development, and a strong commitment to &ldquo;know the patient&rdquo;.<br/></p><p>The Logistics Transition Specialist is responsible for encouraging patients to play an active role in their patient care experience. These efforts occur during and after the patients&rsquo; hospital stay. The Transition Specialist will ensure the patient is provided services, educated on their discharge requirements (medications, patient follow-up care, nutrition, transportation, assistance programs, etc.), and equipped with the resources necessary to be successful in his/her next stage of care. The Logistics Transition Specialist is responsible for delivering medications, nutrition, product kits and other patient care related items as needed to home or another hospital locations for hand off.<br/></p><p>Position responsibilities of the Logistics Transition Specialist require access to Protected Health Information (PHI). Patient Engagement Advisors&rsquo; team members are expected to remain compliant with all confidentiality and security policies/procedures related to use, access, and disclosure of PHI.<br/></p><p>Essential Responsibilities<br/>This list of responsibilities is meant to be representative, not exhaustive. The individual in this position may perform additional or related duties as assigned.<br/></p><p>Patient Engagement / Care Coordination (Face-to-Face and Telephonic Patient Goals)<br/>Delivery of medication, nutrition product kits and other patient care related items as needed to the patient&rsquo;s home or another hospital location for hand off.<br/>Offers patient PEA services based on individual patient need (scheduled appointments, transportation, nutrition, medications, products).<br/>Collects and documents social determinants of health information for every patient to whom services are offered (to better understand patient needs and provide optimal services).<br/>Utilizes Countdown to Discharge (C2D) and other applications appropriately to document completed activities and fulfill patient needs<br/>Acknowledges/understands all C2D patient indicators (high risk, payer type, etc.) and coordinates action steps for improved outcomes<br/>Meets KPI &ldquo;Scheduled&rdquo; goals and ensures follow up appointments are documented in C2D<br/>Collects payments; complies with payment collection related policies and procedures<br/>Utilizes PEA software and assistance programs (coupons, vouchers, discount cards) to provide optimal savings/value for patient<br/>Takes action to facilitate available Generosity services including leveraging partnerships with community resources<br/>Ensures all patients are offered program services; utilizes missed patient reporting to provide services via phone call; provides exceptional care to every patient<br/>Actively participates in hospital-specific rounds/huddles to obtain critical information and contribute as a collaborative member of the clinical care team/hospitalists (ex-communicates available medication programs, unrealized referral opportunities, etc.)<br/>Executes daily workflow procedures to ensure KPI thresholds are met/exceeded; Tracks, Engages, Permission, and Serves expected number of patients<br/>Provides pick-up and delivery of prescriptions and medical supplies in an accurate and timely manner<br/>Ensures proper handling and storage of all medications and supplies<br/>Obtains signature of person receiving the delivery<br/>Meets productivity goals, as outlined by site leadership<br/>Submits one &ldquo;Wow Story&rdquo; based on PEA Leadership&rsquo;s requested intervals, to Supervisor describing exceptional patient care experience provided<br/></p><p>Pharmacy Operations / Logistics Courier<br/>Works with prescribing clinicians and pharmacists to ensure affordability and successful delivery of medications per Standard Operating Procedures<br/></p><p>Continuing Education &amp; Compliance<br/>Demonstrates compliance with PEA and hospital-specific policies and procedures.<br/>Maintains working knowledge of specified equipment, services, and supplies available to transitioning patients.<br/>Completes ongoing health system and PEA-required training.<br/>Maintains compliance with all PEA and health system security and privacy (physical and electronic) policies in all work settings (onsite, remote, virtual). Policies include and are not limited to: phishing attacks / emails, social engineering, password protections / management practices, etc.<br/></p><p>Qualifications and Requirements<br/></p><p>Education and Experience<br/>High School Education or equivalent required<br/>Must be 18 years old or older<br/>6 months of pharmacy technician or 1 year of medical assistant or other healthcare / medical experience required<br/>Retail pharmacy experience strongly preferred<br/>Other related hospital experience will be considered<br/>Associates and/or Bachelor&rsquo;s degree will be considered in absence of healthcare experience<br/>Valid driver&rsquo;s license in the state of employment with a clean driving record<br/></p><p>Knowledge, Skills and Abilities<br/>Must have and maintain a valid driver's license and clean driving record<br/>Ability to work a flexible and/or rotating schedule, including, but not limited to, nights, weekends, and holidays. Team members may be required to work during inclement weather (as directed by PEA and facility guidelines)<br/>Excellent interpersonal skills; ability to connect with patients/families and multidisciplinary providers in order to build an environment of trust and collaboration<br/>Excellent communication skills allowing for optimal patient understanding and engagement<br/>Ability to manage multiple, complex patients and address diverse needs<br/>Participates in a culture that embraces creativity, productivity, communication, professionalism, and learning<br/>Ability to work in a fast paced, rapidly changing environment<br/>Creative problem-solving abilities; sound judgement and decision-making skills<br/>Consistently maintains a high-level of professionalism; positively reflects the PEA brand/organization, at all times, internally among our team and externally to patients and customers<br/>Computer Skills<br/>Intermediate computer skills required<br/>Web-based tools (including, but not limited to, point of sale, pharmacy information systems, and clinical/EMR systems)<br/>Ability to utilize / navigate applications on an iPad<br/>Salary range: $20.50-$22.00<br/></p><p>About PEA:<br/>At Patient Engagement Advisors we&rsquo;re changing the way health care is delivered &ndash; one patient engagement at a time. If the opportunity to participate in influencing the future of healthcare captures your imagination, we would like to hear from you!<br/></p><p>Come join our growing team where we empower our team members to &quot;know the patient&quot; ultimately to improve the patient's experience and clinical outcome.<br/></p><p>PEA Honors and Awards:<br/>Recognized three years in a row as one of the fastest growing companies in America by Inc. Magazine.<br/>Awarded by The American Business Awards for technology innovation<br/>Recognized in &ldquo;Most Innovative Companies to Watch&rdquo; by Silicon Review<br/></p><p>Competitive salary and benefits (including Health, Dental, and Vision Insurance, Paid Time Off, 401k, Flex Spending Account, and more)<br/></p>

Logistics Transition Specialist

Gator Cases

<div><div><div><b>Who We Are (example, can be adapted to role)</b></div>
<div>Gator Co. (Gator Cases) is a family of industry leading consumer products and accessory brands based in beautiful Tampa, FL. Gator was</div>
<div>founded in 2000 and is a member of the NAMM association. We design, manufacture, market, distribute, and sell consumer products in the musical instrument, pro audio-video, content creator and other consumer product markets. We take pride in the amazing growth and success of our brands, and we are constantly seeking to push the boundaries by expanding into new markets. You can check out our website here: www.gatorcases.com</div>
<div></div><div><b>The Role: </b>Part-time<b> </b>Purchasing Specialist ~ 20 hours per week</div>
<div></div><div><b>What We Are Looking For </b>The Purchasing Specialist will be responsible for purchasing for our USA, Canadian and Asian supply chains by placing purchase orders. A key part of this role will be to drive and execute our purchasing processes according to the S&amp;OP plan and will involve close interaction with factories to ensure timely delivery of our products. This role will also include close interaction with our internal sales teams and supply chain personnel. A strong work ethic and good interpersonal skills are important. The candidate should also have experience of analytics and ERP systems.</div>
<div></div><div><b>Responsibilities</b></div>
<ul><li>Supporting the purchasing functions of the company</li>
<li>Reporting &amp; Data analytics</li>
<li>Coordinate factory activities and logistics</li>
<li>Close interaction with internal and external teams</li>
</ul>
<div></div><div><b>Education and Skills</b></div>
<ul><li>Previous experience in supply chain, logistics, procurement, or purchasing roles</li>
<li>Ability to effectively communicate objectives with factories and freight forwarders</li>
<li>Strong follow up to ensure company needs are met as directed</li>
<li>Ability to multitask by managing multiple projects and deadlines</li>
<li>Strong at decision making and setting priorities</li>
<li>Advanced knowledge of Excel</li>
</ul>
<div></div><div><b>Benefits:</b></div>
<ul><li>Gym reimbursement of $100 annually</li>
<li>Product discounts</li></ul></div></div>

Part-time Purchasing Specialist

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