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credit controller associate Jobs in Cairo

credit controller associate

credit analyst

Crédit Agricole Egypt

<div>
 
 
 
 A GLIMPSE ABOUT CR&Eacute;DIT AGRICOLE EGYPT:
 
 
 
 
 
 
 
 
 Cr&eacute;dit Agricole Egypt
 
 Since its launch in 2006, Cr&eacute;dit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Cr&eacute;dit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt&rsquo;s national priorities.
 
 
 With a universal customer-focused model, Cr&eacute;dit Agricole Egypt is &ldquo;a whole bank just for you&rdquo; serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers&rsquo; best interests, Cr&eacute;dit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Cr&eacute;dit Agricole Egypt&rsquo;s endeavor to attain its customers&rsquo; satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Cr&eacute;dit Agricole Egypt is in line with the world&rsquo;s digital transformation, encouraging and implementing an innovative environment to exceed its customers&rsquo; expectations.
 
 
 In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.
 
 
 
 
 
 
 
 Summary In brief statement:
 
 
 
 
 
 
 <ul>
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 Financial Analysis Unit (GCA) is an independent unit within the Corporate Banking that prepares the credit applications for all segmented clients of Credit Agricole Egypt, takes part in the decision-making process and manages the approved limits.
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 </ul>
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 <ul>
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 Preparation of credit reviews, both for prospects (new credit files) and existing clients (annual and interim reviews / facility enhancements) to be presented in local committees.
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 Spreading (in Anadefi) and analyzing the audited accounts submitted by the clients.
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 Responsible for updating client ratings within the system, keeping it in line with any changes in sector/country ratings.
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 Obtaining, in coordination with the Coverage team, all the information required for the preparation of the credit files.
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 Drawing conclusions on the overall risk of the counterpart.
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 Supporting Senior banker and/or m&eacute;tier for credit analysis purposes.
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 Ensuring limited/nil extension of credit packages.
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 Training and assisting junior and financial analysts
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 Ensuring follow up of decision process, and approvals.
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 </ul>
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 College degree, preferably with an exposure to financial Modelling / Analysis..
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 <li>
 2-5 years of experience in Analysis.
 </li>
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 Credit Course is a must.
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 Adequate knowledge of credit /financial analysis, with wide exposure to the Egyptian market.
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 Ability to assess risks and draw credit conclusions.
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 Communication skills with both internal (relationship managers, risk and operations) and external clients.
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 Very Good command of Computer skills (Word, excel &amp; power point).
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 Excellent Command of English Language both written &amp; spoken.
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 Articulate, confident communicator and presenter.
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 </ul>
 
 
</div>

Senior Corporate Credit Analyst (Write up)

بنك التعمير والإسكان HD Bank

<div>
 
 
 Job Summary:
 
 
 <ul>
 <li>
 Monitoring, developing, and innovating new products for the SME clients, while maintaining the bank&rsquo;s competitive image, building positive relationships, and ensuring the prompt and high-quality delivery of required or proposed services.
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 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
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 Participating in the preparation of the annual marketing plan for the SME products.
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 Designing new products and their related credit study models for SME clients.
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 Monitoring existing products, reviewing related statistical reports.
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 Reviewing credit memos related to the clients&rsquo; applications.
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 Conducting market scans for the products in other banks to enhance and develop our products accordingly.
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 Fostering team spirit within workgroups to ensure consistent achievement of targets.
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 Working on the development and growth of the product sales.
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 </ul>
 
 
 
 
 
 Job Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Commerce, Accounting, Finance, Investment, or an equivalent field.
 </li>
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 Specialized certification in SME banking services or a professional credit certification.
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 A minimum of 10 years of experience in the banking sector, including at least 5 years in credit.
 </li>
 </ul>
 
 
</div>

SMEs Product Manager

Emirates NBD

<div>
 
 Job Responsibilities:
 
 
 -Participate in the development of the retail credit reports, cubes and analysis packages.
 
 
 -Cover the retail credit lifecycle, credit policies for existing and new retail products, daily portfolio delinquency list and underwriting customers &amp; cross-sell opportunities (for accounts maintenance) for sales and distributions departments.
 
 
 -Responsible for Product Quality Review (PQR) MIS.
 
 
 -Enhance, automate and develop the Retail Risk COR, NCL and Provisions calculations.
 
 
 -Knowledge in converting to the Basel II Standardized / Advanced for CBE impairment calculations.
 
 
 -Perform complex credit risk analysis and/or modeling to maximize profits and asset growth.
 
 
 -Ensure the timely completion and accuracy of all analyses performed.
 
 
 -Develop the MIS Cubes, Data Base &amp; Structure.
 
 
 -Responsible for establishing, enhancing, leading and delivery the daily &amp; weekly MI reports.
 
 
 -Required years of experience from 3-5 in Banking &amp; MIS Reporting.
 
</div>

Retail Risk MIS & Analytics Assistant Manager

Banque du Caire

<div>
 
 
 Job Summary:
 
 
 
 Responsible for running Syndicated Loans and structured finance loans by setting and implementing plans and conducting the work of credit studies for loans requests submitted by the clients, expanding the client network to increase the portfolio and increase credit opportunities and consequently increasing the bank&rsquo;s profitability in accordance with the strategies and policies set.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
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 Implementing marketing strategies to target business opportunities.
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 Conducting transactions screening and due diligence process.
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 Preparing credit assessment process.
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 Preparing Credit Proposals to be presented to the concerned internal approving stakeholder.
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 Coordinating with other internal departments (Risk, Legal, Admin, and operations&hellip;etc) to ensure the success and smoothness of the execution of any transaction in a timely manner.
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 Participating in the appointing process of the Legal and other Counsels for providing necessary services to the transactions, cooperate and following up with them.
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 Following up on the business relationship post the signing of the Loan Agreement and utilization.
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 Participating in interim reviews regarding contracts, financials, and special transactions.
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 Participating in the preparation of the annual business development plan.
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 </ul>
 
 
 
 
 
 
 
 
 Job Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in accounting, Business Administration or related field
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 ARM: 1 to 3 years of experience.
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 RM: 3-5 years of Banking experience.
 </li>
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 Credit Certified is a must.
 </li>
 </ul>
 
 
</div>

Syndicated Loans – Relationship Manager / Assistant Relationship Manager

<div>
 
 Job Responsibilities:
 
 
 -Handle the Corporate portfolios, its day-to-day operations, monitoring utilization under facilities accounts.
 
 
 -Ensure that necessary approvals are obtained within the credit policy before any disbursement.
 
 
 -Review the corporates' limits &amp; apply the limits on the system and frequent follow up to ensure that limits are in the line with the approval by preparing the reports on a monthly basis.
 
 
 -Check the pricing of OVDs, loan line and refinance loans on the system on a monthly basis.
 
 
 -Ensure that interest is applied as per approval and amend the change in pricing after taking necessary approvals.
 
 
 -Input of facilities on system in compliance with the approval sheet &amp; follow up with the necessary modification.
 
 
 -Review all transactions on limit to make sure of purpose, input limits against collaterals (PO, Contract, Invoices, Receivables).
 
 
 -Bachelor degree of Finance or Accounting is preferably.
 
 
 -Required years of experience from 1-2 in credit administration field.
 
</div>

Credit Control Officer

Ecolab

<div>
 Ecolab is seeking an
 
 Associate Credit Representative
 
 who will be responsible for an assigned portfolio of accounts. In this role you will be accountable for managing all aspects of a portfolio which include collection activities necessary to reduce AR aging, DSO and mitigate risk for the company. This requires good written and verbal communication skills and applicable accounting, reconciliation, analytical and collection skills necessary to achieve the company and department objectives.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
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 The ability to make an impact and shape your career with a company that is passionate about growth
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 The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
 
 
 </li>
 </ul>
 
 Description
 
 
 
 Manage portfolio of customer accounts, working closely with sales to meet past due and DSO targets. Follow IMEA guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy &amp; procedures for collections, credit hold and credit risk to meet cash targets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Establish and ensure monthly collection goals are integrated with total Saudi goals and targets flow to individual collectors.
 </li>
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 Implement strategies and deploy resources to meet collection targets and objectives.
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 Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
 </li>
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 Establish and maintain effective Internal and External working relationships; including Sales, Supply Chain, Customer Service, Finance, Customer Relationships.
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 Act as Escalation Leader for financial and customer issues
 </li>
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 Ensure team and individual goals on past due improvement are achieved.
 </li>
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 Monitor &amp; escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
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 Lead &amp; support business AR specific policies, processes and improvement projects
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 Drive regular involvement of Regional, Market and National Sales management in regular status of portfolios.
 </li>
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 Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
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 Ensure collection processes are documented and followed in compliance with SOX requirements.
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 Develop succession planning for team, identifying training requirements and milestone targets
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 Support internal and external audits as required.
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 Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.
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 Basic Qualifications
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 Strong verbal and written communication in English.
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 Previous experience in collections or customer facing role.
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 Robust competency in Microsoft.
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 Knowledge in working with database applications and ERP systems e.g., SAP.
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 Ability to influence internally with key stakeholders and externally with customers.
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 Preferred Qualifications
 </li>
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 University degree
 </li>
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 3-5 years of business experience in credit.
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 Ability to influence without authority.
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 Knowledge in working with database applications SAP.
 </li>
 <li>
 High level proficiency in Microsoft.
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 Excellent communication skills
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 Skills &amp; Competencies:
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 Self -motivated; Assertive
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 Proven record of meeting deadlines
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 Process-orientation with customer focus
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 Time management, organization, and prioritization skills
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 Ability to apply judgment in problem solving
 </li>
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 Ability to ask probing questions to obtain necessary information
 
 
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 </ul>
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Credit Controller Associate

Shell

<div>
 
 Job Title: Customer Success Specialist
 
 
 
 
 Job Purpose:
 
 
 
 This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue resolution, providing best-in market Customer experience. Customer Value Proposition that sets Shell apart from its competitors. And supports Account Managers in on-boarding Customers to Shell and delivering all
 
 
 relevant changes to the customer agreement throughout the contract life cycle. The CSS pricing and the contract set up, amendment and management process.
 
 
 Follows and adjusts procedures, guidelines, and work instructions. Discusses these changes with other departments and ensures quality and efficiency improvement of work activities.
 
 
 <ul>
 <li>
 Advises internal stakeholders on topics related to own area of expertise. Interaction with others demands influencing and persuasion in a tactful manner to explain and advise on performed analyses of information.
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 Identifies shortcomings in current processes, systems and procedures within the assigned unit and suggests improvements.
 
 
 </li>
 </ul>
 
 Principal Accountabilities:
 
 
 
 This role may focus on some or all the accountabilities below, depending on operational requirements. Businesses serviced include but are not limited to: Global Commercial, these activities cover all Customer levels including Key Accounts and Platinum Customers.
 
 
 
 Order Management:
 
 
 
 <ul>
 <li>
 Place, amend and orders, liaising with other service partners in LSC, OTD &amp; Credit as required.
 </li>
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 Provide change information of planned shipments to schedulers and scheduling admin team, particularly to VMI Customers.
 </li>
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 Manage Delivery Status &ndash; take ownership of delivery status enquiries and troubleshooting; proactively tracking and Business Partners as required.
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 <li>
 Delivery Schedule Support Service - proactively call out to Customer, to manage delivery issues.
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 Schedule standard and non-standard orders (packed product).
 </li>
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 Process Returned Product.
 
 
 </li>
 </ul>
 
 Credit Management:
 
 
 
 <ul>
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 Debt Collection &amp; Cash Allocation &ndash; Administer debt collection, including direct debit rejections, allocations, refund/write-o//write on management, Cash and noncash security handling.
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 Block Order Management &ndash; Monitor open orders, review order status and action blocked orders.
 </li>
 <li>
 Handle basic Customer credit enquiries.
 
 
 </li>
 </ul>
 
 Dispute Management:
 
 
 
 <ul>
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 Own the end-to-end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case.
 
 
 </li>
 </ul>
 
 Feedback and Issues:
 
 
 
 Manage Customer complaints feedback and compliments. Liaise with resolution owners, and other Service Partners as required. Close the loop with customers.
 
 
 
 Lubricant Service Administration:
 
 
 
 Provide basic Customer advice about the scope of the Lubes Analyst Play Book, escalate any consultative advice to Technical Helpdesk. Coach Customers on how to use the Shell Lubes Analyst systems when recording new machines and oil samples
 
 
 Contract Management:
 
 
 <ul>
 <li>
 Work with Account Managers to provide pre-o/er, o/er and contract management support for standard and non-standard contract set up and maintenance, incompliance with the Offer Book.
 </li>
 <li>
 Execute contract legal and fiscal requirements, working with local legal focal.
 </li>
 <li>
 Follow-up directly with customers on missing contract documentation.
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 <li>
 Ensure contracts are signed and stored in line with local country requirements.
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 <li>
 Review contract performance as part of SCM process.
 </li>
 <li>
 Own contract documentation archiving and termination of customer contracts.
 </li>
 <li>
 Support preparing for tender bids.
 </li>
 <li>
 Securing 100% Compliance.
 
 
 </li>
 </ul>
 
 Pricing:
 
 
 
 Set up and maintain end to end pricing data, including confirming pricing, managing price increases and changes, implementing rebates and charge backs, investment deals, invoice accuracy, and resolving pricing related errors and disputes (also covers Distributor DFOA Customers)
 
 
 
 Trouble Shooting:
 
 
 
 Provide &ldquo;One Team&rdquo; support for Sales in owning and resolving all Deal Making issue resolution. Work to uncover issue root cause of issues and implement sustainable fixes.
 
 
 Act as resolution owner of Customer complaints. Feedback outcomes to COS Order to Cash colleagues who will communicate with customers
 
 
 
 Master Data Set Up &amp; Amend:
 
 
 
 <ul>
 <li>
 Maintain Sales Hierarchy, contract registers and banding adherence
 </li>
 <li>
 Set up and amend Customer master data
 </li>
 <li>
 Act as Resolution Owner for Master Data Disputes. Liaise with key interface, business partners and/or Customers to resolve them and perform invoice adjustment (in consultation with line manager and within the authorizations as applicable).
 </li>
 <li>
 Process manual vouchers received from Retailers during o/line card transactions
 </li>
 <li>
 Product Lifecycle Data Management: maintain inclusions, exclusions and listings of products in support of PLM and Customer specific requirements
 
 
 </li>
 </ul>
 
 Manage elements of the DFOA process:
 
 
 
 Manage and monitor Customer &amp; Distributor complaints mailbox through to resolution.
 
 
 <ul>
 <li>
 Ensure DFOA related ordering issues are visible and managed in accordance to service level agreement
 
 
 </li>
 </ul>
 
 Touchless Support and Setup:
 
 
 
 <ul>
 <li>
 Support and proactively encourage touchless uptake and utilization
 </li>
 <li>
 Act as first level support for system interface errors
 </li>
 <li>
 Act as a touchless setup lead in system-to-system setup with existing Customers (BCI, EID, OCR, EDI). Work with Customer IT teams to resolve issues and manage internal processes.
 
 
 </li>
 </ul>
 
 General Inquiries:
 
 
 
 Handle New Business - Receive request for information or quotation from potential new Customers and connect them to the appropriate contact within Shell.
 
 
 
 Education Requirement/Field of Study
 
 : Bachelor&rsquo;s Degree
 
 
 
 Requirements:
 
 
 Skills &amp; Experience:
 
 
 
 <ul>
 <li>
 Bachelor degree preferred (Engineering, Business &amp; finance related major).
 </li>
 <li>
 Previous experience in Customer service or operations.
 </li>
 <li>
 English Language Proficiency.
 </li>
 <li>
 Experience in Microsoft O/ice; GSAP
 </li>
 <li>
 Data Analytics &amp; Insights
 </li>
 <li>
 Possess a strong Customer service ethic and ability to understand, meet and champion the Customer&rsquo;s needs, while staying within the policies and procedures of Shell.
 </li>
 <li>
 Able to demonstrate a continuous improvement mind-set.
 </li>
 <li>
 Demonstrated communication and relationship building skills.
 </li>
 <li>
 Demonstrate a willingness to be coached, showing an openness to feedback and performance improvement opportunities.
 </li>
 <li>
 Value Chain Understanding.
 </li>
 <li>
 Commercial &amp; Economic Acumen.
 </li>
 <li>
 Contract Management.
 </li>
 </ul>
</div>

Customer Success Specialist

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