airport customer experience representative (customer service representative)

customer care representative, amazon health services

customer service representative-fully remote

patient access representative (7:00p-7:30a)

caregiver - home health aide - non-medical

airport customer experience representative (customer service representative) Jobs in Kansas City

customer care representative, amazon health services Jobs in Kansas City

customer service representative-fully remote Jobs in Kansas City

hospice sales representative Jobs in Kansas City

hospice sales representative

patient access representative (7:00p-7:30a) Jobs in Kansas City

customer care representative amazon health services

Amazon

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 As a Customer Care Representative, you will play an essential role in empowering our customers to take their medications and achieve better overall wellness.
 <br/>
 <br/>
 This position is fully remote and you'll be working from home virtually. This role will require you to work a variable reduced hour schedule that may start and end outside of normal business hours. This position is 40 hours per week, but may require additional or fewer hours due to business requirements.
 <br/>
 <br/>
 #everydaybetter
 <br/>
 <br/>
 Key job responsibilities
 <br/>
 <br/>
 <strong>
  Core Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Virtually assist customers and other advisors over the phone, email, and on the web
   <br/>
   <br/>
  </li>
 </ul>
 with billing/insurance verification, product, or service questions
 <br/>
 <br/>
 <ul>
  <li>
   Manage both inbound and outbound calls
  </li>
  <li>
   Proactively identify solutions to questions you anticipate our customers having in each
   <br/>
   <br/>
  </li>
 </ul>
 interaction
 <br/>
 <br/>
 <ul>
  <li>
   Take a hands-on approach to resolving every issue, owning it from start to finish or
   <br/>
   <br/>
  </li>
 </ul>
 partnering with pharmacist and pharmacy staff if clinical advisement is necessary
 <br/>
 <br/>
 <ul>
  <li>
   Provide best-in-class service experience for our customers while working in a fast-paced
   <br/>
   <br/>
  </li>
 </ul>
 environment
 <br/>
 <br/>
 <ul>
  <li>
   Help answer customer inquiries regarding their insurance and copays, as well as shipping
   <br/>
   <br/>
  </li>
 </ul>
 needs
 <br/>
 <br/>
 <ul>
  <li>
   Provide our customers with technical support when navigating pharmacy.amazon.com
  </li>
  <li>
   Serve customers in a timely manner to ensure we are maximizing our relationship with
   <br/>
   <br/>
  </li>
 </ul>
 them
 <br/>
 <br/>
 <ul>
  <li>
   Understand each interaction is about more than solving a single problem, but an
   <br/>
   <br/>
  </li>
 </ul>
 opportunity to build a long-term relationship
 <br/>
 <br/>
 <ul>
  <li>
   Promote customer privacy and safety by maintaining adherence to the company's Work
   <br/>
   <br/>
  </li>
 </ul>
 From Home policy
 <br/>
 <br/>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school or equivalent diploma
  </li>
  <li>
   6+ months of professional experience working with computer and web-based tools
  </li>
  <li>
   Experience multitasking with phone and computer skills
  </li>
  <li>
   Submit and pass a pre-employment drug test in order to be considered
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1+ years of relevant phone or email customer service experience
  </li>
  <li>
   Excellent communication skills (spoken and written)
  </li>
  <li>
   Experience working in a customer service or call center
  </li>
  <li>
   Experience working in healthcare environment
  </li>
  <li>
   Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
  </li>
  <li>
   Demonstrated ability to work as a team member
   <br/>
   <br/>
  </li>
 </ul>
 Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
 <br/>
 <br/>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 <br/>
 <br/>
 The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
 <br/>
 <br/>
 USA, AZ, Arizona - 17.00 - 21.00 USD hourly
 <br/>
 <br/>
 <br/>
 <strong>
  Company
 </strong>
 - PillPack, LLC - H96
 <br/>
 <br/>
 Job ID: A3165802
</div>


Customer Care Representative, Amazon Health Services

ADF Medical

<div>
 <strong>
  JOB OPENING &mdash; Customer Service Representative (Fully Remote)
 </strong>
 <strong>
  ADF Medical Services Inc.
  <br/>
  <br/>
 </strong>
 We're hiring a dedicated and enthusiastic
 <strong>
  Fully Remote Customer Service Representative
 </strong>
 to deliver outstanding support to our patients and clients from anywhere. If you're a great communicator with a caring attitude and a passion for helping people &mdash; we want you on our team.
 <br/>
 <br/>
 <strong>
  Role:
 </strong>
 Customer Service Representative (Fully Remote)
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Customer Support &amp; Patient Services
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Fully Remote
 <strong>
  🕐 Type:
 </strong>
 Full-Time / Part-Time
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle patient and client inquiries via phone, email, and chat channels
  </li>
  <li>
   Provide accurate and helpful information on services, appointments, billing, and general support
  </li>
  <li>
   Resolve customer concerns and complaints with empathy and professionalism
  </li>
  <li>
   Document all interactions accurately in our CRM and support systems
  </li>
  <li>
   Follow up with patients and clients to ensure full resolution and satisfaction
  </li>
  <li>
   Escalate complex or sensitive issues to the appropriate department promptly
  </li>
  <li>
   Maintain strict patient confidentiality in accordance with HIPAA guidelines
  </li>
  <li>
   Meet and exceed customer satisfaction targets and service quality standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay
  </li>
  <li>
   Health, dental &amp; vision benefits (full-time employees)
  </li>
  <li>
   Paid time off &amp; paid holidays
  </li>
  <li>
   Flexible scheduling options
  </li>
  <li>
   100% remote &mdash; work from anywhere
  </li>
  <li>
   Supportive and collaborative remote team environment
  </li>
  <li>
   Career growth and advancement opportunities within ADF Medical Services
  </li>
 </ul>
</div>


Customer Service Representative-Fully Remote

University Health KC

<div><p><b>If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.</b></p><br>
<p></p>
Patient Access Representative (7:00P-7:30A)<p></p>
101 Truman Medical Center<p></p><h1 class="jobSectionHeader"><b>
Job Location</b></h1>
University Health Truman Medical Center<p></p>
Kansas City, Missouri<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Department</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Patient Access UHTMC<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Position Type</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Full time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Work Schedule</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
7:00PM - 7:30AM<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Hours Per Week</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
36<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Description</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Patient Access Representative (PAR) I</b></p><p><b>
Your First Step into Healthcare &ndash; Let&rsquo;s Make a Difference Together!</b></p><p>
Are you ready to jumpstart your healthcare career and make a real impact in the lives of patients? As a <b>Patient Access Representative (PAR) I</b>, you&rsquo;ll be the friendly face and helpful guide that patients and families turn to when they need assistance. Whether you&rsquo;re checking them in at the Emergency Department or helping them navigate the registration process, you&rsquo;ll be providing an essential service with a smile. This is your chance to be part of a team that truly values customer service and patient care. Let&rsquo;s get started on an exciting healthcare journey!</p><p></p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Be Doing:</b></h3><ul><li><p><b>
Welcome Patients Like a Pro</b>: Whether they&rsquo;re coming in for a routine procedure or an emergency, you&rsquo;ll make sure their registration process goes smoothly and stress-free.</p></li><li><p><b>
Provide Stellar Customer Service</b>: You&rsquo;ll be the first point of contact for patients and families, making them feel comfortable and well-informed throughout their visit.</p></li><li><p><b>
Support Patient Flow</b>: Work hand-in-hand with other departments to ensure seamless registration and smooth transitions for both inpatient and outpatient procedures.</p></li><li><p><b>
Be a Problem-Solving Rockstar</b>: From verifying patient details to handling complex situations, you&rsquo;ll be the go-to person to tackle any questions and make sure everything runs smoothly.</p></li><li><p><b>
Jump Between Areas</b>: From the <b>Emergency Department</b> to <b>Outpatient</b> and <b>Inpatient Registration</b>, no two days are the same, and you&rsquo;ll get a chance to assist across different areas of the hospital.</p></li></ul><h3 class="jobSectionHeader"><b>
What We&rsquo;re Looking For:</b></h3><ul><li><p><b>
High School Diploma</b> or equivalent.</p></li><li><p><b>
Customer Service Experience</b>: If you&rsquo;ve worked with people before, whether in a retail, hospitality, or healthcare setting, you&rsquo;re halfway there! If you&rsquo;ve completed the <b>UH Patient Access Rep/Patient Scheduler Apprentice Program</b>, even better.</p></li><li><p><b>
Top-Notch Communication Skills</b>: You&rsquo;ll be interviewing patients and families and coordinating with staff, so clear and concise communication is key!</p></li><li><p><b>
Strong Writing &amp; Keyboarding Skills</b>: You&rsquo;ll need to capture accurate details and process information quickly and efficiently.</p></li><li><p><b>
Ability to Learn and Grow</b>: You&rsquo;ll need to complete a <b>Patient Access Representative II competency exam</b> within one year, and be ready to move up when you&rsquo;re ready!</p></li><li><p><b>
Problem Solver</b>: From questions about insurance to patient concerns, you&rsquo;ll need to tackle issues head-on with confidence and professionalism.</p></li><li><p><b>
Attention to Detail</b>: You&rsquo;ll be handling important patient information, so being thorough and organized is a must.</p></li></ul><h3 class="jobSectionHeader"><b>
Nice to Have (But Not Required):</b></h3><ul><li><p><b>
Two years of patient contact experience</b> &ndash; If you&rsquo;ve worked directly with patients before, even in an office, you&rsquo;ll feel right at home here.</p></li><li><p><b>
Medical Terminology</b>: It&rsquo;s a bonus if you know a bit about medical terms, but we&rsquo;re happy to teach you!</p></li><li><p><b>
Experience in Healthcare</b>: If you&rsquo;ve worked in a hospital, business, or insurance office, you&rsquo;ll hit the ground running.</p></li></ul><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love This Role:</b></h3><ul><li><p><b>
Kickstart Your Healthcare Career</b>: This entry-level position is the perfect opportunity to get your foot in the door and start building your career in healthcare.</p></li><li><p><b>
Work with a Fun, Supportive Team</b>: You'll be part of a team that values positivity, collaboration, and providing excellent care for every patient.</p></li><li><p><b>
Endless Growth Potential</b>: Ready for more responsibility? After completing the necessary training and exams, you can move up to the <b>Patient Access Representative II</b> role and beyond.</p></li><li><p><b>
Every Day is Different</b>: Whether you're registering patients in the Emergency Department or helping them get set up for outpatient procedures, no two days will ever be the same!</p></li><li><p><b>
Make a Real Difference</b>: Your work directly impacts the patient experience. You&rsquo;ll be part of an essential team that helps people get the care they need!</p></li></ul><p></p><p>
If you&rsquo;re excited to help patients feel at ease, navigate the registration process, and be part of a healthcare team that makes a difference, we want YOU on our team. Apply today to join us as a <b>Patient Access Representative I</b> and start your career in healthcare!</p></div>

Patient Access Representative (7:00P-7:30A)

The University of Kansas Health System

<div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Position Title
</b></h1></div></div></div></div></div></div></div><p></p>Patient Service Representative - Lead, Internal Medicine
<p></p>Days - Full Time
<p></p>Medical Pavilion
<p></p><h2 class="jobSectionHeader"><b>Position Summary / Career Interest:
</b></h2>The Patient Service Representative Lead is responsible for supporting the supervisor. This work role requires thorough knowledge of all job functions and serves as a resource to train other employees in collaboration with the supervisor/manager.
<br>
Patient Service Representatives (PSR) are important members of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. They are responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for their daily patient appointments. They may assist with checking patients out and scheduling follow up activities as needed.
<p></p><p><b>Responsibilities and Essential Job Functions
</b></p><ul><li>Lead Responsibilities Role models the health system values in our daily interactions and inspire others to follow those established values.
</li><li>Has a positive presence in the practice.
</li><li>Assist in onboarding of staff as directed by clinic leadership.
</li><li>Execute developed department onboarding process, escalating barriers to leadership.
</li><li>Responsible and accountable for achieving organizational targets related to patient experience in appropriate domains.
</li><li>Routinely engages and solicits feedback from work unit employees.
</li><li>Effective verbal &amp; written communications.
</li><li>Serves as a role model for correct workflow execution.
</li><li>Complete standard work observations at the direction of clinic leadership.
</li><li>Escalates to leadership and/or informatics team(s) enhancements/challenges to standard work.
</li><li>Engages in clinic level projects for the enhancement of patient/clinician experiences.
</li><li>Identifies and uses resources to develop and deliver communications.
</li><li>Creates and contributes to a positive environment where learning and knowledge sharing occurs regularly.
</li><li>Encourages employees to use organization risk reporting tools.
</li><li>Demonstrates knowledge, adheres to, and educates others for the promotion of safety regulations, disaster plans, emergency response, infection control, fire safety, hazardous material policies and procedures.
</li><li>Conducts accreditation tracer exercises.
</li><li>Conveys authenticity gaining the trust of others. Behaves consistently and acts in accordance with moral, ethical professional, and organizational guidelines.
</li><li>Displays unwavering credibility through trustworthiness, reliability, dependability, integrity, character reputation, and acceptability.
</li><li>Pre-Visit Scheduling Schedule internal and external incoming department referrals
</li><li>Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees.
</li><li>Maintains extensive knowledge of appointment types, locations, providers, and specialties.
</li><li>Works to achieve a coordinated patient itinerary sometimes consisting of multiple appointments.
</li><li>Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests.
</li><li>Preauthorization of clinic specific visits and procedures as needed.
</li><li>Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment.
</li><li>During Visit Standard Check-In Responsible for high volume patient clinic check in/out and phone reception &ndash; following health system standards.
</li><li>Secures patient signatures for consent and financial forms.
</li><li>Follows and completes all standard registration documentation and scanning process in the Health System EMR
</li><li>Responsible for collecting all point of service collections due per the EMR generated patient estimate including copay, co-insurance, and deductibles.
</li><li>Assist patient with MyChart activation and support.
</li><li>Responsible for outpatient clinic direct rooming
</li><li>Responsible for supporting patient through self-check-in utilizing MyChart and the EMR
</li><li>Post-Visit (Check-out/Follow Up Scheduling) Schedule follow up internal and external diagnostic and therapeutic orders creating a patient itinerary based on provider orders.
</li><li>Assist patient with MyChart activation and support.
</li><li>Ensure proper front desk coverage until last patient is dismissed from the clinic.
</li><li>Standard Responsibilities Attends and participates in department clinic daily huddles and process improvement initiatives.
</li><li>Understands patient experience performance expectations for ease of scheduling appointment, degree to which you were informed of delays, likelihood to recommend practice, courtesy of front desk and staff worked together for your care.
</li><li>Supports both front desk and scheduling (telephone and MyChart) workflows.
</li><li>Establishes and maintains productive working relationships with providers and the clinical care team.
</li><li>Has a working knowledge of patient related policies and procedures as well as an understanding of the University of Kansas Health System services and programs.
</li><li>Follows the Health System standard apparel policy.
</li><li>Effectively communicates Health System policies to patients and patient advocates.
</li><li>Familiarity with insurance coverage types (HMO, PPO, VA, Medicare)
</li><li>Expected to provide coverage at alternate locations to help meet critical staffing level needs, as delegated by management.
</li><li>Supports and participates in patient experience initiatives including marking campaigns and event registration.
</li><li>Responsible for daily maintenance of workspace and following environmental health cleaning guidelines according to Health System policy and procedures.
</li><li>Responsible for following personal protective equipment (PPE) guidelines according to Health System policy and procedures.
</li><li>Expected to complete necessary training and successfully pas 30-60-90-day quality assessments.
</li><li>Remains in clinic until last patient is checked out and any follow-up visits are scheduled.
</li><li>Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
</li>These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.<br>
<li>
</li></ul><p><br>
<b>Required Education and Experience
</b></p><ul><li>High School Graduate or GED.
</li>2 or more years experience in ambulatory/admitting/patient registration &amp; pre-certification or 1 year experience combined with a completed Associates degree<br>
<li>
</li></ul><p><br>
<b>Preferred Education and Experience
</b></p>Clerical, registration and/or customer service experience within a health care setting.<br>
<ul><li>
</li></ul><p><br>
<b>Required Language Skills
</b></p>Fluent English - Ability to read, write, speak and understand English.<br>
<ul><li>
</li></ul><p><br>
<b>Preferred Language Skills
</b></p><ul><li><ul><li>If bilingual-Documented proof of competencies via language proficiency assessments<br>
</li></ul></li></ul><p><br>
<b>Knowledge Requirements
</b></p><ul><li>Basic computer skills including Microsoft Excel, Word, Outlook, and Teams.
</li><li>High level of customer services skills focusing on problem resolution.
</li><li>Ability to maintain patient confidentiality.
</li></ul><p></p><h2 class="jobSectionHeader"><b>Time Type:
</b></h2>Full time
<p></p><h2 class="jobSectionHeader"><b>Job Requisition ID:
</b></h2>R-52859
<p></p><h3 class="jobSectionHeader"><b>Important information for you to know as you apply:
</b></h3><ul><li><p>The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. <i>See also </i>Diversity, Equity &amp; Inclusion <i>.
</i></p></li><li><p>The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu .
</p></li><li><p>Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
</p></li></ul><p></p><h2 class="jobSectionHeader"><b>Need help finding the right job?
</b></h2><p></p><p>We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.</p></div>

Patient Service Representative - Lead, Internal Medicine

Saint Luke's

<div><b>Job Description</b><b>
</b><br>
<br>
<b>Join Saint Luke's Home Health and Hospice in a NEW ROLE!! We are seeking an RN to join us as a Clinical Intake Coordinator!<br>
</b><br>
<br>
<ul><li>FT</li><li>
M-F 9a-5:30p</li><li><b>
Hybrid role!! Remote 2-5 days per week!</b></li><li>
Alternating weekday and weekend shifts every 4-6 weeks</li><li>
Holiday rotation</li><li>
RN MO and KS required</li><li>
Home Health or Hospice experience preferred</li><li>
Experience with referral acceptance and appeals preferred</li></ul><br>
<b>
The Opportunity:</b><br>
<br>
The Clinical Intake Coordinator facilitates the home health and hospice referral process by receiving referrals from multiple referral sources within and without the St. Luke's Health System, performs initial evaluation of referral for home health appropriateness under Medicare, Medicaid, and commercial insurance regulations, determines need for additional information from referral sources, communicates agency acceptance or decline of referral to varied referral sources, and processes accepted referrals.<br>
<br>
<b>The Work:</b><br>
<ul><li>
Facilitates the home health and hospice referrals.</li><li>
Provides specialized support for the Patient Accounting and Finance departments.</li><li>
Serves as liaison between the patient and facility/physician and the third-party payer.</li><li>
Prepares and defends level of care and medical necessity for assigned case.</li><li>
Collaborates with physician advisor, payor representative and site case managers to facilitate appropriate level of care decisions and billing status and ensures compliance with the Utilization Review standard and regulations.</li><li>
Occasionally covers to ensures compliance with home health face to face requirements and county reporting for hospice.</li></ul><br>
<b>
Why Saint Luke's?</b><br>
<ul><li>
We believe in work/life balance.</li><li>
We are dedicated to innovation and always looking for ways to improve.</li><li>
We believe in creating a collaborative environment where all voices are heard.</li><li>
We are here for you and will support you in achieving your goals.</li></ul><br>
#LI-CK2<br>
<br>
<b>Job Requirements</b><b>
</b><br>
<br>
Applicable Experience:<br>
2 years<br>
<br>
Family Care Safety Registry - Missouri Department of Health &amp; Senior Services, Registered Nurse (MO) Multi-State - National Council of State Boards of Nursing (NURSYS)<br>
<br>
Associate Degree - Nursing<br>
<br>
<b>Job Details</b><b>
</b><br>
Full Time<br>
<br>
Day (United States of America)<br>
<br>
<b>The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.</b><br>
<br>
<b>Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.</b></div>

Clinical Intake Coordinator - Registered Nurse

Great Bay Insurance Company

<p><b>Job description</b></p><p>Located in West Atlantic City, New Jersey, The Great Bay Insurance Group has been professionally involved in the coastal homeowners insurance business for over 100 years. Great Bay knows New Jersey, the coastal areas, and the insurance needs of coastal New Jersey residents.</p><p>Great Bay is growing, and we&rsquo;re adding a full-time Claims Representative / Adjuster to our team to handle claims along the central to southern New Jersey coast. The Claims Representative provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution) and maintains full compliance with internal and external quality standards and state-specific regulations.</p><p>We are seeking an adjuster with at least two (2) years of experience who is familiar with reviewing repair estimates, claims software programs such as Xactimate and has strong working knowledge of HO3 and HO5 policies.</p><p><b>Responsibilities Include:</b></p><ul><li>Handle first party property claims, as well as some liability claims, from moderate in severity to more complex as assigned</li><li>Accurately scope damages for building and contents losses and utilize as a basis for written estimates and/or computer assisted estimates</li><li>Complete residential and commercial field property inspections utilizing Xactimate software</li><li>Investigate, evaluate, and analyze relevant documents that affect damages, business interruption calculations and liability of first party property claims</li><li>Review applicable coverage forms and endorsements and provide a thorough analysis of coverage including any potential issues</li><li>Write detailed coverage, denial, reservation of rights letters and other complex correspondence</li><li>Ensure claims are thoroughly and accurately investigated, including obtaining statements and interviews from relevant parties and obtaining/interpreting official reports. Work with independent adjusters as necessary</li><li>Provide excellent customer service to policyholders. Explain coverage and assist with damage itemization, emergency repairs and living arrangements</li><li>Coordinate vendor services such as contractors, emergency repair, cleaning &amp; replacement services</li><li>Evaluate and negotiate claim settlements within authority limits and convey to insureds and/or other parties</li><li>Request authority on claims by preparing a well-documented presentation of facts and damages</li><li>Ensure payments to policyholders are issued using internal claims system</li><li>Identify suspicious losses and fraud</li><li>Recognize and take steps to pursue subrogation and obtain subrogation recoveries</li><li>May be required to attend depositions, mediations, settlement conferences, arbitrations, pre-trial hearings, trials, and all other various legal proceedings</li></ul><p><b>Education and Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree preferred but equivalent work experience will be considered</li><li>Minimum of two (2) years of first-party residential property adjusting experience</li><li>Valid driver&rsquo;s license required</li><li>State adjuster license where required/ability to obtain proper licensing and CE credits as required</li><li>Experience using estimating software (experience with Xactimate strongly preferred)</li><li>Proficient in Microsoft Office Suite</li><li>Strong written and verbal communication skills, including the ability to write full captioned reports</li><li>Effective negotiation skills</li><li>Exceptional customer service skills</li><li>Must be able to effectively and independently manage workload while exhibiting good judgement</li></ul><p><b>Physical &amp; Other Requirements:</b></p><ul><li>This position may require the individual to access and inspect all areas of a dwelling or structure, which may be physically demanding and require the ability to carry, set up and climb a ladder weighing approximately 35-48 lbs., walk on roofs, and enter tight spaces (attic staircases and entries, crawl spaces, etc.). While specific territory or day to day responsibilities may not require an individual to climb a ladder, candidates must be capable of safely climbing a ladder when deployed to a catastrophe which is a requirement of the position.</li><li>Occasional travel required</li><li>May be called upon for catastrophe duty</li></ul><p>We offer a comprehensive benefits package including life/health benefits, 401(k) with a match, and generous paid time off.</p><p>The Great Bay Insurance Group is an equal opportunity employer. Great Bay does not discriminate on the basis of race, age, sex, class, disability, religion, sexual orientation, or national origin.</p><p>Job Type: Full-time</p><p>Pay: $65,000.00 - $85,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li></ul><p>Application Question(s):</p><ul><li>Do you have working knowledge of property insurance policies such as the HO3 and HO5?</li></ul><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Experience:</p><ul><li>claims handling: 2 years (Required)</li><li>Claims: 2 years (Preferred)</li></ul><p>Work Location: In person</p><p>## Qualifications<br/>- Proficiency in insurance terminology and understanding of claims handling procedures<br/>- Knowledge of insurance laws and regulations<br/>- Experience with insurance processes<br/>- Strong attention to detail and accuracy in data entry<br/>- Excellent communication skills for interacting with various internal and external customers<br/>- Ability to work efficiently in a fast-paced environment</p><p>If you are looking to utilize your skills in insurance within a collaborative team setting, we encourage you to apply for the Claims Representative position.</p><p>Job Type: Full-time</p><p>Pay: $60,000.00 - $80,000.00 per year</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Flexible spending account</li><li>Health savings account</li></ul><p>Ability to Commute:</p><ul><li>West Atlantic City, NJ 08232 (Preferred)</li></ul><p>Ability to Relocate:</p><ul><li>West Atlantic City, NJ 08232: Relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Claims Representative / Adjuster (property)

Citizens Alliance

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 Job Details
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 <strong>
  Description
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  <strong>
   Position Summary:
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 This position provides professional, accurate, and timely customer service while supporting daily branch operations. The Seasonal Banking Assistant &ndash; Teller performs routine teller transactions, responds to customer inquiries, and assists with general operational and clerical duties as assigned. This role may provide additional departmental support during peak periods or seasonal needs.
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 The position requires frequent interaction with customers, adherence to bank policies and procedures, and strict confidentiality of sensitive customer and proprietary information. Work hours may vary based on business needs and location.
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 The level of this position is based on years of service, education and/or equivalent experience, knowledge level, and skill set.
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  Essential Functions
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 To perform this job successfully, an individual must be able to perform each Essential Function and Skill satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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   Process routine customer account transactions, including deposits, withdrawals, payments, check cashing, and verification and disbursement of cash in accordance with Bank policies and procedures.
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   Balance teller drawer and maintain proper cash controls; buy and sell currency as needed.
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   Process daily bank deposits, including night drop, mail, and coin transactions; operate coin machine and wrap coin.
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   Answer phones, screen and route calls, take accurate messages, and respond to routine customer inquiries.
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   Assist customers with services such as cashier&rsquo;s checks, gift cards, stop payments, safe deposit box access, check orders, and account research requests.
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   Complete required documentation, including CTRs, and adhere to all BSA/AML requirements.
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   Maintain working knowledge of Bank products and services and refer customers to appropriate staff as needed.
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   Support branch and departmental operations through clerical and administrative duties, including filing, imaging, mail processing, document preparation, and special projects as assigned.
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   Maintain confidentiality of customer and Bank information at all times.
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   Maintain physical presence in the branch and assist coworkers as needed to support daily operations.
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   All employees are expected to exemplify and follow our core values.
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   Regular attendance and punctuality when reporting to work.
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   Travel for trade and industry schools and seminars as needed.
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   This position may require installation of a Multi-Factor Authentication (MFA) app on an employee&rsquo;s personal mobile device. THE MFA apps are used to authenticate a user&rsquo;s identity to the system for security purposes.
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   Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to BSA/AML, as well as adhere to the Bank&rsquo;s policies and procedures.
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   Perform other duties as assigned and requested.
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  Core Values
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  Humility
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 - We are &ldquo;blue-collar bankers&rdquo;. We are relatable, down-to-earth people who greet our smallest customer the same way we greet our largest.
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  Respectful, Genuine Care for Others
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 - We care about each other, we care about our customers, and we care about our communities.
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  Finds A Way
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 - This simply put, is nothing more than attitude. It&rsquo;s a can-do spirit, a desire to help, to contribute, to go above and beyond, and to make a difference.
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  Effort
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 - We expect a lot of ourselves and hold ourselves to a high standard. We are not entitled, and we need to earn it from our customers and each other every day.
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  Owning-It
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 - Owning-It or Accountability is a big word that can encompass a great many things. For Citizens Alliance Bank, it&rsquo;s about ownership. When an employee says they will do something, they follow through and get it done.
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  Education And Experience
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  Required
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 - High School diploma or GED. Etc.
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  Required
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 - Continuing Education to maintain job knowledge.
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  Preferred &ndash; One To Three Years Of Banking/teller Experience.
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  Preferred
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 - Administrative experience and/or customer service experience.
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  Preferred - Proficiency In Microsoft Suites.
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 The employer has the right to revise this position description at any time. The position description is not a contract for employment.
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  Citizens Alliance Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual preference or orientation, gender identity, gender expression, national origin, disability, veteran status and all other protected classes.
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</div>


Seasonal Bank Assistant - Teller

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