call center

customer care officer Jobs in Kuwait City

customer care officer

customer care service Jobs in Kuwait City

customer care service

customer service representative Jobs in Kuwait City

customer service representative

customer service team leader Jobs in Kuwait City

customer service team leader

customer care representative

Closet Hawally

KEY DUTIES AND RESPONSIBILITIES:<ul><li>Handle customer inquiries via phone, email, WhatsApp, and walk-ins</li><li>Provide product and pricing information for automotive parts</li><li>Process orders, quotations, and customer complaints</li><li>Coordinate with sales, warehouse, and logistics teams</li><li>Ensure high customer satisfaction and follow up when required</li></ul>Requirements:<ul><li>Experience in customer service (automotive experience preferred)</li><li>Good communication skills in English</li><li>Basic computer and ERP system knowledge</li><li>Arabic is must</li></ul>Job Type: Full-timeWork Location: In person

Customer Care Representative

AlWazzan Vet Pharmacy

Job Title: Customer Service Representative (Arabic/English) &ndash; Phone Support &amp; Order Follow-UpOverview:We are seeking a dedicated Customer Service Representative to handle incoming customer phone calls, follow up on phone orders, and support customers with inquiries, complaints, and after-sales needs. When call volume is lower, you will assist with additional operational tasks such as basic website management and other administrative support as needed.Key Responsibilities:<ul><li>Answer inbound customer calls promptly and professionally, primarily in Arabic and also in English when needed</li><li>Take and process customer phone orders accurately, confirming product details, quantities, delivery details, and payment method (if applicable)</li><li>Follow up on pending orders, delivery status, and customer requests until closure</li><li>Handle customer complaints calmly and effectively, escalating issues when required and ensuring proper resolution</li><li>Maintain accurate customer records, call notes, and order updates in the system (CRM/ERP/Excel as applicable)</li><li>Coordinate with internal teams (sales, warehouse, delivery, accounts) to ensure smooth order fulfillment and customer satisfaction</li><li>During downtime, support other tasks based on business needs, such as:</li><li>Basic website content updates (product listings, prices, photos, availability, banners, simple edits)</li><li>Support with simple reporting, data entry, or social media/customer message follow-up (if needed)</li><li>Any other reasonable administrative tasks assigned by management</li></ul>Requirements:<ul><li>Fluency in Arabic (spoken and written) is essential; strong English communication skills required</li><li>Prior experience in a customer service or call center role is strongly preferred</li><li>Strong phone etiquette and ability to communicate clearly, patiently, and confidently</li><li>Ability to multitask, prioritize, and stay organized in a fast-paced environment</li><li>Comfortable using computers and common tools (email, Excel/Google Sheets, CRM/ERP systems)</li><li>High attention to detail, especially for order accuracy and customer information</li><li>Reliable, punctual, and professional with a customer-first mindset</li></ul>Preferred (Nice to Have):<ul><li>Experience with e-commerce platforms or website management</li><li>Experience with Odoo</li><li>Experience with AI tools / Graphic design</li><li>Experience working with delivery coordination and order tracking</li></ul>What We Offer:<ul><li>Stable role with opportunities to learn additional business operations and digital tasks</li><li>Supportive team environment</li><li>Training on products, systems, and processes</li></ul>How to Apply:Please send your CV to: Alwazzansulai@gmail.com or via Indeed Subject line: Customer Service Representative &ndash; Arabic/EnglishJob Types: Full-time, PermanentPay: KD250.000 - KD300.000 per monthExperience:<ul><li>Customer Service : 2 years (Required)</li><li>Inbound Calls : 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Customer Service Representative

KEY DUTIES AND RESPONSIBILITIES:<ul><li>Handle customer inquiries via phone, email, WhatsApp, and walk-ins</li><li>Provide product and pricing information for automotive parts</li><li>Process orders, quotations, and customer complaints</li><li>Coordinate with sales, warehouse, and logistics teams</li><li>Ensure high customer satisfaction and follow up when required</li></ul>Requirements:<ul><li>Experience in customer service (automotive experience preferred)</li><li>Good communication skills in English</li><li>Basic computer and ERP system knowledge</li><li>Arabic is must</li></ul>Job Type: Full-timeJob Type: Full-timeWork Location: In person

Customer Care Service

Grand Community Co

Company DescriptionEcho Media is a leading bulk influencers marketing service operating in over 5 countries and with 500+ employees in 5 offices. Established in 2019 and based in Sharq, Kuwait, Echo Media specializes in offering bulk influencer services within 24 hours' notice period to run campaigns ranging from 100 influencers to 35,000 and more. The company offers 24/7 campaign management and has a community of over 35,000 bloggers who work with global, international, and local brands.Role DescriptionThis is a full-time on-site role for a Call Center Representative at Echo Media in Sharq, Kuwait. The Call Center Representative will be responsible for providing excellent customer support and ensuring customer satisfaction. This role requires strong interpersonal skills, computer literacy, and the ability to manage multiple tasks simultaneously.Qualifications<ul><li>Experience as a Customer Service Representative</li><li>Ability to maintain customer satisfaction while adhering to company policies</li><li>Strong customer support skills, ability to handle and solve customer complaints</li><li>Strong computer literacy skills with experience in Microsoft Office programs and customer service software</li></ul>Job Type: Full-timePay: KD300.000 - KD4,000.000 per monthExperience:<ul><li>Auditor: 1 year (Required)</li></ul>Work Location: In person

Call Center (Kuwaiti or Non Kuwaiti)

International Group of Aamina

Call Center Representative Job DescriptionJob SummaryWe are seeking a motivated and customer-focused Call Center Representative to handle inbound and/or outbound calls. The ideal candidate will provide excellent customer service, resolve issues efficiently, and maintain a positive brand image through every interaction.Key Responsibilities<ul><li>Answer inbound calls and/or make outbound calls to customers</li><li>Provide accurate information about products, services, or policies</li><li>Resolve customer inquiries, complaints, and issues in a timely manner</li><li>Document customer interactions and update records in the system</li><li>Meet or exceed performance metrics such as call quality, resolution time, and customer satisfaction</li><li>Escalate complex issues to supervisors when necessary</li><li>Follow company procedures, scripts, and compliance guidelines</li><li>Maintain a professional and courteous tone at all times</li></ul>Requirements<ul><li>Female candidate only</li><li>Fluent in English &amp; Arabic (spoken)</li><li>Visa 18 (Normal)</li><li>Good communication skills</li><li>Basic computer knowledge</li><li>Sales or call center experience is a plus</li><li>Provide information about products/services and answer inquiries</li><li>Maintain accurate customer records</li><li>Support the sales team to improve conversions</li><li>immediate joiner only</li></ul>Job Type: Full-timePay: KD300.000 - KD400.000 per month

Medtronic

<div>
 At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
 
 
 
 A Day in the Life
 
 
 
 Would you like to work for a rapidly growing international healthcare company? Do you consider you have the right experience for Senior Sales Representative? If yes, then send us your resume and enter the recruitment process right away!
 
 
 We would like to offer you the position of Sales Representative. The Sales Representative will report to country manager and will support the sales team within an assigned territory with new equipment installations, equipment troubleshooting and maintenance, demo inventory setup and customer in-service.
 
 
 
 Responsibilities may include the following and other duties may be assigned:
 
 
 
 <ul>
 <li>
 Promote and sell Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
 </li>
 <li>
 Develop, build, and strengthen long-term relationships with stakeholders including distributors and healthcare professionals.
 </li>
 <li>
 Pursue leads, assess needs and provide product services to maximize the benefits derived from Medtronic's products and/or services.
 </li>
 <li>
 Promote and establish education of the company's products and/or services.
 </li>
 <li>
 Conduct market research including customers and competitors&rsquo; activities.
 </li>
 <li>
 Implement market development plans/strategies and changes as needed.
 </li>
 <li>
 Communicate customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&amp;D (Research and Development), Operations and Marketing.
 </li>
 <li>
 Find different and innovative solutions in-line with market dynamics through Conducting hybrid interaction models including virtual and/or physical communications to accommodate Healthcare professionals (HCPs) and market needs.
 
 
 
 </li>
 </ul>
 
 Required Knowledge and Experience:
 
 
 
 <ul>
 <li>
 Minimum of 8 &ndash; 10 years of experience in sales in Medical Devices industry with Min 5 years in Medical surgery products portfolio.
 </li>
 <li>
 Bachelor&rsquo;s degree required Biomed
 </li>
 <li>
 Excellent written and verbal English communication skills
 </li>
 <li>
 Experience in distributor management
 
 
 
 </li>
 </ul>
 
 Physical Job Requirements
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
 
 
 
 Benefits &amp; Compensation
 
 
 
 
 Medtronic offers a competitive Salary and flexible Benefits Package
 
 
 
 A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 
 
 
 About Medtronic
 
 
 
 We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
 
 
 Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
 
 
 We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
 
 
 Learn more about our business, mission, and our commitment to diversity here
</div>

Channel Sales Specialist Bahrain

<div>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
<h1 class="jobSectionHeader">A Day in the Life
</h1>Would you like to work for a rapidly growing international healthcare company? Do you consider you have the right experience for Senior Sales Representative? If yes, then send us your resume and enter the recruitment process right away!
 
We would like to offer you the position of Sales Representative. The Sales Representative will report to country manager and will support the sales team within an assigned territory with new equipment installations, equipment troubleshooting and maintenance, demo inventory setup and customer in-service.
Responsibilities may include the following and other duties may be assigned:
<ul><li>Promote and sell Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
</li><li>Develop, build, and strengthen long-term relationships with stakeholders including distributors and healthcare professionals.
</li><li>Pursue leads, assess needs and provide product services to maximize the benefits derived from Medtronic's products and/or services.
</li><li>Promote and establish education of the company's products and/or services.
</li><li>Conduct market research including customers and competitors&rsquo; activities.
</li><li>Implement market development plans/strategies and changes as needed.
</li><li>Communicate customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&amp;D (Research and Development), Operations and Marketing.
</li><li>Find different and innovative solutions in-line with market dynamics through Conducting hybrid interaction models including virtual and/or physical communications to accommodate Healthcare professionals (HCPs) and market needs.
</li></ul>Required Knowledge and Experience:
<ul><li>Minimum of 8 &ndash; 10 years of experience in sales in Medical Devices industry with Min 5 years in Medical surgery products portfolio.
</li><li>Bachelor&rsquo;s degree required Biomed
</li><li>Excellent written and verbal English communication skills
</li><li>Experience in distributor management
</li></ul>Physical Job Requirements
 
 
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
<h1 class="jobSectionHeader">Benefits &amp; Compensation
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
<h1 class="jobSectionHeader">About Medtronic
</h1>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
 
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
 
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</div>

Explore 142+ Customer care representative in Kuwait City this January. Find roles across top companies and apply now to boost your career.

142 customer care representative jobs IN Kuwait City

Customer Care Representative

Customer Service Representative

Customer Care Service

Call Center (Kuwaiti or Non Kuwaiti)

call center

Channel Sales Specialist Bahrain

Channel Sales Specialist Bahrain