customer sales representative Jobs in Lahore Pakistan

customer sales representative

email marketing specialist Jobs in Lahore Pakistan

email marketing specialist

sales consultant

customer service representative Jobs in Lahore Pakistan

customer service representative

customer success manager Jobs in Lahore Pakistan

customer success manager

customer experience specialist

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
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 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

ibex. Pakistan

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Support Specialist - International

DYOT

DYOT is a growing fashion brand specializing in curated clothing and jewelry, and we&rsquo;relooking for a smart, fashion-savvy Brand &amp; Customer Experience Coordinator to handle ourInstagram customer interactions. You will be the first point of contact for customers askingabout delivery times, customization options, sizing, product pricing, and the current status oftheir orders, so your role directly shapes how customers experience the brand. You&rsquo;ll buildrelationships with customers by giving clear, timely, and empathetic responses that reflectDYOT&rsquo;s tone and values. If you enjoy fashion, love talking to people, and want to understandhow an online clothing brand really works behind the scenes, this role is for you.In addition to customer reply we expect you to coordinate with the production and dispatchteams to get accurate updates and, when needed, help expedite urgent orders. You will alsoshare product pricing and costing details and guide customers on customizations. Part of yourday will involve tracking follow-ups so that every query is closed properly and the customeris updated at each step. The role is on-site work from office, with a few hours of work fromhome as required.No prior experience is required; fresh graduates are encouraged to apply, and candidates with1+ year of professional experience in customer service, sales, or fashion will be givenpreference. We&rsquo;re looking for someone who is a quick learner, comfortable using basicdigital tools, and genuinely interested in clothes, jewelry, and how garments are made. Strongwritten communication, patience, and problem-solving are essential, as you will often be theone turning a confused or worried customer into a happy, loyal one. If you&rsquo;re curious,responsible, and excited to grow with a fashion brand, you&rsquo;ll fit right in. This role offers reallearning in customer experience, fashion operations, and brand building.Job Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthWork Location: In person

Brand & Customer Experience Coordinator – Instagram

Biztekapps

About BiztekBiztek is a printing, packaging, and manufacturing company serving clients in the US market. We are not a call center, we are a manufacturing driven business offering longterm career growth, stability and professional development in international sales and client success.Job OverviewWe are looking for a Customer Success Agent who will directly deal with US based clients, manage ongoing customer relationships and support sales activities. The role involves handling company provided clients as well as developing and managing personal client portfolios over time.Biztek offers complete 3 months of structured training, after which the candidate will be capable of generating leads and closing sales under the mentorship of the Floor Manager and Head of Department.This role is ideal for freshers and undergraduates who want to start their career in the US market within a professional manufacturing environment.Key Responsibilities<ul><li>Communicate with US based clients via email, chat and calls.</li><li>Manage and maintain long term relationships with company clients.</li><li>Understand client requirements related to printing and packaging products.</li><li>Assist in sales, quotations, follow ups and order processing.</li><li>Generate and manage personal leads after completing training.</li><li>Ensure customer satisfaction and timely coordination with internal teams.</li><li>Maintain records of client interactions and sales activities.</li><li>Meet monthly performance and client success targets.</li></ul>Training &amp; Growth<ul><li>3 months of complete training provided by Biztek.</li><li>Hands on mentorship from Floor Manager and Head of Department.</li><li>Training includes product knowledge, US market communication, sales techniques and CRM usage.</li><li>Clear career growth path in sales, account management and customer success.</li></ul>Eligibility &amp; Requirements<ul><li>Freshers and undergraduates are highly encouraged to apply.</li><li>Strong English communication skills (verbal &amp; written).</li><li>Willingness to work in the US night shift.</li><li>Basic computer skills and eagerness to learn.</li><li>Confident, professional and customer focused attitude.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Would you be able to work onsite for the night shift? </li></ul>Work Location: In person

Customer Care Specialist (US Market)

TalentPop App

<div>
 Customer Support and Sales Specialist | Remote (E-commerce Success Specialist)
 
 
 Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue.
 
 
 
 TalentPop App
 
 is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven
 
 Customer Support and Sales Specialist
 
 &mdash;a role where you own the customer experience from initial contact through retention and expansion.
 
 
 This is a vital, dual-focus position for a professional who is equally adept at
 
 solving complex problems
 
 (Support) and
 
 identifying commercial opportunities
 
 (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSSS in that field.
 
 
 </li>
 </ul>
 Your Dual-Impact Responsibilities: Support and Sales Growth
 
 
 You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion.
 
 
 <ul>
 <li>
 Customer Success &amp; Retention (Support Focus)
 </li>
 <li>
 Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone.
 </li>
 <li>
 Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution.
 </li>
 <li>
 Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty.
 </li>
 <li>
 Revenue Generation &amp; Expansion (Sales Focus)
 </li>
 <li>
 Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts.
 </li>
 <li>
 Negotiation &amp; Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets.
 </li>
 <li>
 Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success.
 
 
 </li>
 </ul>
 What You Bring: The Service-to-Sales Skillset
 
 
 We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation.
 
 
 <ul>
 <li>
 Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment.
 </li>
 <li>
 Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value.
 </li>
 <li>
 Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom).
 </li>
 <li>
 Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota).
 </li>
 <li>
 E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem.
 
 
 </li>
 </ul>
 Our Commitment to You: Rewards and Flexibility
 
 
 We invest in specialists who are key to our customer and revenue growth.
 
 
 <ul>
 <li>
 Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
 <li>
 Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off.
 </li>
 <li>
 Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles.
 
 
 </li>
 </ul>
 Technical Setup Requirements (Remote)
 
 
 <ul>
 <li>
 A reliable personal computer or laptop (i5 processor or modern equivalent).
 </li>
 <li>
 A stable, high-speed, and reliable wired internet connection (minimum 15 Mbps download and upload speed) for crystal-clear video calls.
 </li>
 <li>
 A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions.
 
 
 </li>
 </ul>
 
 Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!
 
</div>

Customer Support and Sales Specialist

SoftSquare

<div>
 
 Job Description
 
 
 
 We are seeking a Customer Support &amp; Dispatch Specialist assist customers with inquiries, resolve issues, and ensure a positive experience. Strong communication, problem-solving skills, and a customer-centric mindset are essential.
 
 
 
 Qualification:
 
 Diploma or Bachelor&rsquo;s Degree
 
 
 
 Experience:
 
 1-2 years
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, chat, or social media in a professional and friendly manner.
 </li>
 <li>
 Provide timely and accurate information regarding products, services, and policies.
 </li>
 <li>
 Troubleshoot and resolve customer issues or escalate to the appropriate department when necessary.
 </li>
 <li>
 Document customer interactions in the CRM system and track follow-up actions.
 </li>
 <li>
 Identify and suggest improvements to processes to enhance the customer experience.
 </li>
 <li>
 Collaborate with other team members and departments to ensure a smooth customer experience.
 </li>
 <li>
 Stay updated on product and service updates to provide accurate support.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Diploma or Associate&rsquo;s or Bachelor Degree
 </li>
 <li>
 1-2 years of customer service experience
 </li>
 <li>
 Proficiency in CRM systems
 </li>
 <li>
 Strong communication skills (verbal and written)
 </li>
 <li>
 Ability to resolve customer issues
 </li>
 <li>
 Excellent problem-solving and multitasking abilities
 </li>
 <li>
 Familiarity with customer support software and ticketing systems
 </li>
 <li>
 Positive customer-focused attitude
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Maintain professionalism in high-pressure situations
 </li>
 </ul>
</div>

Customer Support & Dispatch Specialist

Adroitsols

Job SummaryWe are seeking an experienced Email Marketing Specialist to manage and optimize email campaigns for our USA Packaging Campaign. The ideal candidate will be responsible for planning, executing, and analyzing email marketing campaigns that drive leads, conversions, and customer engagement within the US market.Key Responsibilities<ul><li>Create, schedule, and manage email campaigns targeting US customers</li><li>Develop compelling email copy, subject lines, and CTAs</li><li>Manage email lists, segmentation, and automation workflows</li><li>Monitor deliverability, open rates, CTR, and conversions</li><li>A/B test email content to improve performance</li><li>Ensure compliance with CAN-SPAM and email marketing best practices</li><li>Coordinate with sales and design teams for campaign alignment</li></ul>Requirements<ul><li>Proven experience as an Email Marketer or Email Marketing Specialist</li><li>Experience running campaigns for the US market (mandatory)</li><li>Strong copywriting skills in English</li><li>Hands-on experience with email tools (Mailchimp, Klaviyo, HubSpot, ActiveCampaign, etc.)</li><li>Knowledge of lead generation and conversion optimization</li><li>Understanding of email compliance laws (CAN-SPAM, GDPR basics)</li><li>Ability to work independently and meet deadlines</li></ul>Preferred Qualifications<ul><li>Experience in packaging, manufacturing, or B2B campaigns</li><li>Knowledge of CRM systems</li><li>Experience with cold email outreach for US businesses</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Email Marketing Specialist – USA Packaging Campaign

Explore 2498+ Customer experience specialist in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.