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customer premises associate cpa

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring &ndash; Customer Premises Associate (Field Operations)Industry: Telecommunications / Broadband Services Location: Lahore Salary: PKR 37,000 (Basic) + Performance-Based CommissionAre you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.Key Responsibilities:<ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul>Eligibility Criteria:<ul><li>DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking</li><li>Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts</li><li>Strong communication and customer-handling skills</li><li>Willingness to perform field visits across Lahore</li><li>Fresh candidates with technical education are encouraged to apply</li></ul>What We Offer:<ul><li>Basic Salary: PKR 37,000</li><li>Attractive Commission Structure based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul>Pay: From Rs37,000.00 per monthWork Location: In person

Customer Premises Associate

Shan Marketing Services

A Senior Accountant is responsible for managing advanced accounting functions, ensuring financial accuracy, supporting compliance, and assisting management with financial reporting and decision-making.Job Summary: We are seeking a detail-oriented and experienced Senior Accountant to oversee day-to-day accounting operations, prepare accurate financial reports, ensure compliance with accounting standards and tax regulations, and support month-end and year-end closing activities. The ideal candidate has strong analytical skills, excellent knowledge of accounting principles, and experience with ERP/accounting software.Key Responsibilities<ul><li>Prepare and review monthly, quarterly, and annual financial statements.</li><li>Manage the month-end and year-end closing process.</li><li>Reconcile general ledger accounts, bank accounts, and intercompany transactions.</li><li>Maintain and monitor the general ledger for accuracy and completeness.</li><li>Prepare journal entries and supporting schedules.</li><li>Ensure compliance with applicable accounting standards and company policies.</li><li>Assist with budgeting, forecasting, and financial analysis.</li><li>Coordinate internal and external audits and provide required documentation.</li><li>Prepare tax-related schedules and support statutory filings.</li><li>Monitor accounts payable and accounts receivable processes.</li><li>Analyze financial data and identify variances or trends.</li><li>Improve accounting processes and internal controls.</li><li>Supervise and mentor junior accounting staff, as required.</li><li>Support management with financial reporting and strategic decision-making.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Professional qualification such as CPA, ACCA, CA, or CMA is preferred.</li><li>5&ndash;8 years of progressive accounting experience.</li><li>Strong knowledge of IFRS/GAAP and applicable tax regulations.</li><li>Proficiency in Microsoft Excel and ERP/accounting software (e.g., SAP, Oracle, Microsoft Dynamics, QuickBooks).</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to meet deadlines and manage multiple priorities.</li></ul>Preferred Skills<ul><li>Experience in financial reporting and audit coordination.</li><li>Knowledge of budgeting and forecasting techniques.</li><li>Strong attention to detail and accuracy.</li><li>Leadership and team management skills.</li><li>Ability to work independently and collaboratively.</li></ul>Work Location: In person

Sr.Accountant

Volga Partners

<div>Senior Financial Analyst &ndash; Accounting &amp; Operations
Location: Islamabad, Pakistan &mdash; Hybrid 
Office Address: 571, Street #35, E-11/3, Islamabad 
Employment Type: Full-Time 
Probation: 90 Days 
Department: Finance
Work Schedule &mdash; Required
This position supports global operations and requires regular collaboration with international teams across multiple time zones.
Hybrid Schedule
Three days in-office remote:<ul><li>
2:00 PM&ndash;5:00 PM PKT &mdash; in office</li><li>
7:00 PM&ndash;3:00 AM PKT &mdash; remote from home</li></ul>
Two days fully remote:<ul><li>
6:00 PM&ndash;3:00 AM PKT</li></ul>
Applicants must be comfortable working an evening/night schedule aligned with international business operations.
What You&rsquo;ll Be DoingTechnical Accounting and Financial Reporting<ul><li>
Support and manage month-end and year-end closing activities.</li><li>
Prepare and review financial statements, financial schedules, reconciliations, and management reports.</li><li>
Maintain General Ledger accuracy and investigate account discrepancies.</li><li>
Prepare and review journal entries, accruals, prepayments, and supporting documentation.</li><li>
Ensure financial records are complete, accurate, and supported by appropriate audit trails.</li><li>
Apply sound accounting principles and support compliance with IFRS, US GAAP, UK accounting practices, or other applicable standards.</li><li>
Support audit preparation, internal controls, compliance reviews, and financial governance initiatives.</li></ul>
Financial Analysis, Budgeting, and Forecasting<ul><li>
Support annual budgeting, recurring forecasts, and financial planning activities.</li><li>
Analyze actual financial performance against budgets and forecasts.</li><li>
Perform variance, trend, profitability, and cost analysis.</li><li>
Prepare recurring and ad hoc financial reports for senior leadership and operational teams.</li><li>
Identify financial risks, inconsistencies, and improvement opportunities.</li><li>
Translate financial data into clear insights and practical recommendations.</li><li>
Track performance across projects, departments, clients, and business units.</li><li>
Build, maintain, or utilize financial dashboards and reporting tools using Excel, Power BI, or similar business intelligence platforms to support leadership decision-making.</li></ul>
Operational Finance<ul><li>
Support day-to-day finance operations across multiple client accounts and business functions.</li><li>
Review and validate invoices, billing records, contracts, approvals, payment terms, and supporting documentation.</li><li>
Monitor client billing, vendor payments, accruals, aging reports, and transaction activity.</li><li>
Investigate billing, payment, and reconciliation discrepancies and coordinate timely resolution.</li><li>
Support project accounting, cost tracking, utilization reporting, and financial performance monitoring.</li><li>
Maintain strong financial documentation and operational controls.</li><li>
Recommend improvements to finance workflows, reporting processes, and internal systems.</li></ul>
Cross-Functional Business Partnership<ul><li>
Partner closely with Payroll, HR, Operations, Project Management, Global Delivery, and senior leadership.</li><li>
Communicate financial results, risks, and operational concerns clearly to finance and non-finance stakeholders.</li><li>
Support leadership with financial information required for business decisions.</li><li>
Coordinate across departments to ensure financial and operational alignment.</li><li>
Contribute to finance-related projects, system implementations, process improvements, and organizational initiatives.</li><li>
Explain technical financial concepts in a clear, practical, and business-focused manner.</li></ul> 

Requirements 

Required Qualifications<ul><li>
Bachelor&rsquo;s degree in Accounting, Finance, Economics, Business Administration, or a related discipline.</li><li>
Minimum five years of progressive experience in accounting, financial reporting, operational finance, corporate finance, or a related function.</li><li>
Strong technical accounting foundation.</li><li>
Hands-on experience with month-end close, financial statements, General Ledger activity, reconciliations, accruals, and journal entries.</li><li>
Experience supporting budgeting, forecasting, variance analysis, and management reporting.</li><li>
Experience with operational finance activities such as billing, invoice validation, payment controls, project accounting, or cost tracking.</li><li>
Ability to interpret financial information and explain its business impact.</li><li>
Strong analytical, problem-solving, and investigative skills.</li><li>
Advanced Microsoft Excel and spreadsheet-management skills.</li><li>
Experience with accounting or ERP systems such as QuickBooks, Xero, Sage, IRIS, NetSuite, SAP, Oracle, or similar platforms.</li><li>
Strong written and verbal English communication skills.</li><li>
Ability to manage multiple deadlines and priorities in a fast-paced environment.</li><li>
Ability to work independently while collaborating effectively across departments.</li></ul>
Highly Preferred Qualifications<ul><li>
ACCA, CA, ACA, CPA, CMA, or equivalent qualification, whether qualified or actively progressing toward completion.</li><li>
Experience supporting US, UK, or international finance operations.</li><li>
Experience with IFRS, US GAAP, or UK accounting practices.</li><li>
Public accounting, audit, financial reporting, or controllership experience.</li><li>
Experience working across multiple entities, clients, projects, or business units.</li><li>
Experience supporting global consulting, professional services, staffing, technology, or project-based organizations.</li><li>
Experience improving financial systems, reporting processes, or internal controls.</li><li>
Experience presenting financial findings to senior leadership.</li></ul>
The Ideal Candidate
The ideal candidate is not limited to bookkeeping, Accounts Payable, audit, or traditional FP&amp;A alone.
The successful candidate will:<ul><li>
Possess strong accounting fundamentals and operational finance experience.</li><li>
Understand how financial transactions flow through the General Ledger and financial statements.</li><li>
Be able to support both detailed accounting work and broader financial analysis.</li><li>
Confidently discuss month-end close, reconciliations, financial reporting, budgeting, forecasting, and operational performance.</li><li>
Communicate technical financial concepts clearly to non-finance stakeholders.</li><li>
Take ownership of financial issues and follow them through to resolution.</li><li>
Work effectively across departments in a fast-moving global environment.</li><li>
Identify problems, investigate root causes, and recommend practical solutions.</li><li>
Have exposure to Power BI or similar reporting tools, with the ability to quickly learn and expand reporting capabilities.</li></ul> 

Benefits 

What We Offer<ul><li>
Competitive compensation package.</li><li>
Exposure to international finance operations and global clients.</li><li>
Opportunity to work closely with senior leadership and cross-functional teams.</li><li>
Involvement in strategic finance, accounting, and operational improvement initiatives.</li><li>
Career-growth opportunities within a rapidly expanding global organization.</li><li>
Hybrid work structure.</li><li>
Collaborative and high-performance work environment.</li></ul>
Compensation
PKR 150,000&ndash;200,000 per month
Compensation will be based on experience, technical qualifications, communication skills, and overall alignment with the position.
About Volga Partners
Volga Partners is a global technology and consulting company supporting artificial intelligence, software development, data operations, and international workforce solutions across multiple industries and regions.
As our global operations continue to expand, we are seeking an experienced Senior Financial Analyst &ndash; Accounting &amp; Operations who combines strong technical accounting knowledge with hands-on operational finance experience.
This role will support financial reporting, month-end close, reconciliations, budgeting, forecasting, invoice and billing controls, project financial tracking, and cross-functional business operations across multiple business units and client accounts.
The ideal candidate can confidently discuss technical accounting and financial concepts while also working closely with Operations, Payroll, HR, Project Management, and senior leadership to improve financial accuracy, visibility, and decision-making.</div>

Senior Financial Analyst - Accounting & Operations

Catkin Engineering Sale & Services (Pvt) Ltd

After Sales Engineer &ndash; Solar Hybrid SystemsLocation: DHA-2, Islamabad Department: After Sales Reports To: Service Manager Employment Type: Full-TimeJob SummaryThe After Sales Engineer is responsible for ensuring the reliable operation and maintenance of installed solar hybrid systems across residential, commercial, and industrial customers. The role involves commissioning support, troubleshooting, preventive maintenance, customer training, and technical assistance to ensure maximum system performance and customer satisfaction.Key ResponsibilitiesTechnical Support &amp; Field Service<ul><li>Provide on-site and remote technical support for solar hybrid systems.</li><li>Diagnose and resolve faults related to hybrid inverters, lithium batteries, PV arrays, protection devices, and monitoring systems.</li><li>Perform commissioning, testing, and system handover after installation.</li><li>Carry out preventive and corrective maintenance visits.</li><li>Monitor installed systems remotely and identify performance issues before they affect customers.</li><li>Ensure all service activities comply with company SOPs and electrical safety standards.</li></ul>Customer Support<ul><li>Respond promptly to customer complaints and service requests.</li><li>Provide technical guidance to customers on system operation and maintenance.</li><li>Maintain high customer satisfaction through professional communication and timely issue resolution.</li><li>Prepare service reports and obtain customer sign-off after each visit.</li></ul>Technical Coordination<ul><li>Coordinate with installation, sales, and procurement teams for technical support and replacement parts.</li><li>Maintain records of warranty status, service history, and equipment replacements.</li><li>Escalate complex technical issues to senior engineers or manufacturers when required.</li></ul>Documentation &amp; Reporting<ul><li>Maintain accurate service records and maintenance logs.</li><li>Prepare daily, weekly, and monthly service reports.</li><li>Record inverter, battery, and monitoring system configurations.</li><li>Update customer service databases and asset records.</li></ul>Required Qualifications<ul><li>Bachelor's Degree in Electrical Engineering or Electronics Engineering.</li><li>Strong understanding of:</li><li>Solar PV systems</li><li>Hybrid inverters</li><li>Lithium battery storage systems</li><li>Battery Management Systems (BMS)</li><li>Net Metering fundamentals</li><li>AC/DC electrical systems</li><li>Ability to read electrical single-line diagrams (SLDs) and wiring drawings.</li><li>Proficiency in Microsoft Office and technical reporting.</li><li>Valid motorcycle or driving licence with willingness to travel extensively across Pakistan.</li></ul>Skills &amp; Competencies<ul><li>Strong troubleshooting and analytical skills.</li><li>Excellent customer service and communication skills.</li><li>Ability to work independently in the field.</li><li>Time management and service scheduling.</li><li>Teamwork and coordination with cross-functional departments.</li><li>Commitment to safety and quality standards.</li></ul>Key Performance Indicators (KPIs)<ul><li>First Visit Resolution (FVR) percentage.</li><li>Average response time to customer complaints.</li><li>Average issue resolution time.</li><li>Preventive maintenance completion rate.</li><li>Customer satisfaction (CSAT) score.</li><li>Number of repeat service calls.</li><li>Warranty claim turnaround time.</li><li>System uptime after service.</li><li>Quality and accuracy of service documentation.</li></ul>Working Conditions<ul><li>Primarily field-based with travel across assigned regions.</li><li>May require weekend or emergency support during critical customer outages.</li><li>Must adhere to electrical safety procedures and use appropriate PPE at all times.</li></ul>Compensation &amp; Benefits<ul><li>Market-competitive salary.</li><li>Fuel allowance and travel reimbursement.</li><li>Mobile phone allowance.</li><li>Performance-based incentives.</li><li>Annual bonus (subject to company policy).</li><li>Paid annual, casual, and sick leave.</li><li>EOBI and other statutory benefits (where applicable).</li><li>Professional training and manufacturer certification opportunities.</li></ul>Career Progression<ul><li>Senior After Sales Engineer</li><li>Technical Support Lead</li><li>Service Manager</li><li>Technical Operations Manager</li></ul>Pay: Rs35,000.00 per monthWillingness to travel:<ul><li>75% (Preferred)</li></ul>Work Location: In person

After Sales Engineer – Solar Hybrid Systems

Tweety Four 7

Customer Care ManagerSalary: PKR 100,000 &ndash; 150,000 Gender Preference: Open Experience: Minimum 5 years (2+ years in a managerial role preferred) Office Location: Steel Fabrication Market, Office # 64 Street 3, Industrial State I 10/3 I-10, Islamabad, 44000 Office Timing: 9AM to 6M Monday To SaturdayKey Responsibilities&middot; Lead and supervise the Customer Care team.&middot; Ensure timely resolution of customer complaints and inquiries.&middot; Handle customer escalations professionally.&middot; Coordinate with Sales, Technical Support, and Operations.&middot; Monitor team KPIs and customer satisfaction.&middot; Prepare weekly and monthly service reports.&middot; Develop and improve customer service processes.Requirements&middot; Bachelor's degree in Business Administration or a related field.&middot; MBA will be an added advantage.&middot; Strong leadership and communication skills.&middot; Experience with CRM software is preferred.&middot; Excellent problem-solving and organizational skills.What We Offer&middot; Competitive salary package.&middot; Performance-based growth opportunities.&middot; Professional and collaborative work environment.Career development opportunities.Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Care Manager

Veevo Tech

VeevoNix (a subsidiary of Veevo Tech) is engaged in research and manufacturing across electronic and energy segment products. ChargeX &mdash; a 10+ year LFP-based power storage battery, designed &amp; built from scratch with custom built firmware, a touchscreen HMI, Hardware PCBs, and a cloud monitoring platform, LFP based storage chemistry and the electronics to hold it all together &mdash; is the first product built on this foundation, and it will not be the last.The Technical Product Engineer closes this gap. You will develop deep, genuine expertise in the ChargeX product &mdash; firmware, BMS, cloud platform, touchscreen, and the web/mobile portals &mdash; to the point where you can sit in a room with a customer or an EPC partner and answer their toughest technical question without needing to &quot;check with engineering.&quot; You will also be the person who decides, evaluates, and specs what ChargeX builds next, working closely with the Engineering Manager to ensure everything is implemented in line with existing architecture, protocols, and standards.This is a senior, high-trust role that sits between four functions &mdash; Sales, Customer Experience, Engineering, and the market itself. You are the translation layer that makes all four work together coherently.Core responsibilities:Customer &amp; sales-facing technical ownership<ul><li>Join customer, EPC partner, and corporate/B2B sales meetings whenever a technical or solution-fit question is expected</li><li>Own the technical narrative in the sales cycle &mdash; system sizing logic, firmware capability, cloud platform features, competitive differentiation</li><li>Translate customer and market requirements into clear, scoped product requirements for engineering</li><li>Act as the first point of technical escalation for Sales and Customer Experience &mdash; resolve what you can directly, route what you can't to the right engineer</li><li>Build and maintain a technical FAQ and objection-handling playbook for the sales team, updated as the product evolves</li><li>Support the Pre-Sales Technical Consultant on complex proposals where deep product knowledge is required</li></ul>Product ownership &amp; roadmap<ul><li>Own the ChargeX product roadmap &mdash; firmware features, cloud platform capabilities, web portal, and mobile app</li><li>Write clear product specs and requirement documents for every new feature, evaluated against existing architecture, firmware protocols, and cloud API contracts before handoff to engineering</li><li>Prioritise the roadmap based on customer feedback, sales pipeline needs, competitive pressure, and engineering capacity &mdash; in coordination with the CTO</li><li>Run a structured intake process for feature requests from Sales, Customer Experience, and partners &mdash; triage, evaluate, and either schedule, defer, or reject with clear reasoning</li><li>Own final sign-off that any new feature or change aligns with existing specs, protocols, and safety standards before it ships</li><li>Maintain a public-facing (internal) product changelog so the whole company knows what shipped and when</li></ul>Web portal &amp; mobile app ownership<ul><li>Own the product experience and roadmap for the ChargeX customer web dashboard and mobile app</li><li>Define UX requirements and feature priorities for the customer-facing cloud monitoring interface</li><li>Work with the Backend Engineer on API and data requirements needed to support portal/app features</li><li>Review and approve all portal/app releases before they go live &mdash; functionality, usability, and accuracy of battery data displayed</li><li>Track portal/app usage and engagement data &mdash; identify friction points and underused features</li></ul>Engineering coordination<ul><li>Work daily with the Engineering Manager to ensure the roadmap translates into properly scoped sprint work</li><li>Participate in sprint planning and review as the voice of the customer and the market</li><li>Validate that shipped features match the original spec and actually solve the customer or sales problem they were built for</li><li>Flag any proposed engineering shortcut or scope change that could affect the customer-facing experience or product quality</li><li>Maintain close enough technical fluency in firmware, cloud, and hardware fundamentals to have credible, specific conversations with every engineer on the team</li></ul>Technical &amp; market research<ul><li>Continuously research the residential and commercial energy storage market &mdash; competitor products, new BMS technologies, cell chemistry advances, firmware trends</li><li>Benchmark ChargeX against competitors (Phoenix, Volta, Inverex, Pylontech, BYD, and others) on features, cloud capability, and user experience</li><li>Evaluate new technologies for potential adoption &mdash; new cell chemistries, communication protocols, HMI approaches &mdash; and present recommendations to the CTO with a clear cost/benefit case</li><li>Attend industry exhibitions, webinars, and supplier briefings to stay current on solar and battery storage innovation</li><li>Produce a quarterly competitive and technology landscape brief for leadership</li></ul>Essential<ul><li>1-3 years of experience in product management, technical pre-sales, or a hybrid engineering/product role</li><li>Strong technical foundation &mdash; comfortable understanding firmware, BMS, cloud/IoT architecture, and web/mobile product concepts even without writing production code</li><li>Proven experience presenting technical solutions directly to customers or in sales-support settings</li><li>Ability to write clear, unambiguous product specs that engineers can build from without back-and-forth</li><li>Strong research instincts &mdash; comfortable tracking industry trends, competitor products, and emerging technology independently</li><li>Excellent communication skills in English and Urdu &mdash; equally credible with engineers, salespeople, and customers</li><li>Islamabad-based, with willingness to travel for customer meetings and industry events</li></ul>Preferred<ul><li>Background in energy storage, solar, IoT hardware, or a comparable connected-hardware product</li><li>Engineering degree (Electrical, Electronic, or Computer Engineering) or equivalent hands-on technical background</li><li>Prior experience owning a web or mobile product roadmap</li><li>Familiarity with battery safety standards (IEC 61960-3, UN38.3) and Pakistan's PSQCA certification landscape</li></ul>Pay: Rs45,000.00 - Rs75,000.00 per monthWork Location: In person

Technical Product Engineer

The Hassol

About the Role: We are looking for a proactive and customer-focused Assistant Manager Sales to support our sales operations and drive business growth in the Industrial Air Compressor sector. The ideal candidate will assist in developing new business opportunities, maintaining strong customer relationships, preparing technical quotations, and achieving sales targets. Candidates with experience in Industrial Equipment, Air Compressors, Pneumatic Systems, HVAC, Pumps, Generators, or Engineering Products are highly encouraged to apply.Key Responsibilities:<ul><li>Support the Sales Manager in achieving monthly and annual sales targets.</li><li>Identify and develop new business opportunities in industrial and manufacturing sectors.</li><li>Build and maintain strong relationships with existing and potential customers.</li><li>Conduct client meetings, site visits, and product presentations.</li><li>Understand customer requirements and recommend suitable air compressor solutions.</li><li>Prepare quotations, technical proposals, and follow up with customers until order closure.</li><li>Coordinate with technical, service, and operations teams to ensure timely project execution.</li><li>Monitor market trends, competitor activities, and customer feedback.</li><li>Maintain an updated sales pipeline and prepare weekly/monthly sales reports.</li><li>Ensure excellent customer service and after-sales support.</li></ul>Requirements:<ul><li>Education: Bachelor's Degree in Business Administration (BBA) or Bachelor's Degree in Mechanical, Electrical, Mechatronics Engineering, or related Engineering discipline.</li><li>Experience: Minimum 3&ndash;5 years of experience in industrial sales or business development.</li><li>Experience in Air Compressors, Industrial Machinery, Pneumatic Systems, Pumps, HVAC, Generators, or Engineering Equipment will be preferred.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Good understanding of industrial products and customer relationship management.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Valid driving license and willingness to travel for client meetings.</li></ul>Job-type: Full time Salary Range: 50,000-70,000Pay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Assistant Manager Sales – Engineering sector

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