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client relations executive Jobs in Riyadh

client relations executive

customer relationship management developer

dubizzle

<div>
 
 
 As the Acquisition Associate, you will be responsible for proactively identifying new real estate development opportunities. You will conduct both on-ground scouting, visit sites and engage with sales teams, and in-depth online and governmental research to uncover projects at various stages. Your responsibilities extend to meticulously collecting, structuring, and maintaining this raw data in our centralised dashboard. By ensuring data validation and providing timely insights, you will act as the primary filter for our Business Development team, driving early opportunity identification and supporting strategic decision-making
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 On-Ground Project Scouting
 
 
 <ul>
 <li>
 Conduct physical site visits to identify under-construction, newly launched, or pre-launch real estate projects
 </li>
 <li>
 Engage with site personnel, brokers, or sales teams to gather basic project details and developer contacts
 </li>
 <li>
 Monitor signage, hoardings, and field activity to identify new opportunities in target zones
 </li>
 </ul>
 
 
 Online &amp; Governmental Research
 
 
 <ul>
 <li>
 Scan online portals, real estate websites, and regulatory platforms (e.g., Balady, WAFI, municipalities) to identify newly approved projects
 </li>
 <li>
 Extract approval statuses, license numbers, developer registrations, and project milestones
 </li>
 </ul>
 
 
 Raw Data Collection &amp; Structuring
 
 
 <ul>
 <li>
 Gather project-specific data, including location, land size, developer name, stage of construction, and contact details
 </li>
 <li>
 Record and upload data in a standardised format to a centralised backend dashboard created for business development
 </li>
 </ul>
 
 
 Dashboard Management &amp; Updation
 
 
 <ul>
 <li>
 Maintain and regularly update the internal database with verified, timestamped entries for all scouted projects
 </li>
 <li>
 Classify entries by project stage (approved, under construction, nearing completion), region, and developer profile
 </li>
 </ul>
 
 
 Data Validation &amp; Coordination
 
 
 <ul>
 <li>
 Coordinate with Relationship Managers to validate project information before initiating commercial discussions
 </li>
 <li>
 Share field insights to support negotiation strategies, feasibility assessments, and project prioritisation
 </li>
 </ul>
 
 
 Early Opportunity Identification
 
 
 <ul>
 <li>
 Act as the first layer of opportunity filtration for business development by continuously identifying fresh leads
 </li>
 <li>
 Provide timely alerts for projects in high-demand corridors, newly launched phases, or government-endorsed zones
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications :
 
 
 <ul>
 <li>
 Graduate degree in business, finance and/or economics. BBA is preferred
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 3 years of experience in a similar role in the same industry
 </li>
 </ul>
 
 
 Knowledge:
 
 
 <ul>
 <ul>
 <li>
 Familiarity with the KSA real estate business and industry, and upcoming projects in KSA, would be highly advantageous given the context
 </li>
 <li>
 Familiarity with real estate terminology, project stages (pre-launch, under construction, completed), and market dynamics (e.g., high-demand corridors)
 </li>
 <li>
 Research &amp; Information Gathering: Strong ability to effectively utilise various sources (on-ground, online portals, government sites) to extract relevant project details
 </li>
 <li>
 Data Management &amp; Organisation: Proficiency in organising, standardising, and maintaining large datasets within a digital dashboard. Understanding of database principles is a plus
 </li>
 <li>
 Proficient in using online platforms, real estate portals, regulatory websites, and internal digital dashboards
 </li>
 </ul>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Analytics, Stakeholder Management, Data Compilation, Contracts, MIS
 </li>
 <li>
 Attention to Detail &amp; Accuracy: Meticulousness in collecting, structuring, and inputting data to ensure accuracy and completeness. Errors in this role would have significant downstream impacts
 </li>
 <li>
 Communication &amp; Interpersonal Skills: Ability to engage effectively with site personnel, brokers, sales teams, and internal Relationship Managers to gather and validate information
 </li>
 </ul>
 
 
 Traits:
 
 
 <ul>
 <li>
 Business Focused, Strategic Orientation, Innovative, Go Getter
 </li>
 <li>
 The ability to independently and systematically scout for new real estate projects, both physically and digitally. This includes initiative in seeking out information
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
 </li>
 </ul>
 
 #BayutKSA
 
</div>

Acquisitions Associate

KONE

<div>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
It's time to make a move. Join our flow.
We are looking for an energetic and enthusiastic Service Sales Engineer to be based in Riyadh, Saudi Arabia to build relationships and manage an existing portfolio of customers through retaining and growing the revenue generated while ensuring high customer satisfaction on different aspects of the customer journey with KONE.
Service Sales Engineer will also manage and grows portfolio by selling related digital services. Additionally, to generate modernization leads to modernization department.
What will you do? 
 
Customer Relationship Management:
<ul><li>Proactively develops and creates customer relationships in his/her area of responsibility.
</li><li>Is accountable for developing KONE position in his/her customer base or market area.
</li><li>Creates and communicates leads and sales opportunities for other KONE team (e.g. parts, MOD, NEB).
</li><li>Ensures customer satisfaction and solving complaints in coordination with other KONE teams.
</li><li>Documents the customer and contact information, maintains customer data on sales force.
</li>Utilize all tools available to ensure the highest retention and customer relationship possible. 
<li>
</li></ul>Sell:
<ul><li>Is accountable for growing LIS portfolio to meet the sales budget and pricing targets.
</li><li>Is accountable for growing the digital services penetration within the portfolio.
</li><li>Visit new customers regularly to generate new business and ensure high quality relationship management.
</li><li>Collaborates with maintenance team for visits and reporting to ensure high customer satisfaction.
</li><li>Collaborates with finance team for collections and reporting to ensure clear SOAs for each customer.
</li><li>Proactively generates opportunities from existing customer base in his/ her route.
</li><li>Responsible for timely and accurate reporting on sales force such as tasks and visits, opportunities and keeps portfolio data up to date.
</li><li>Drives execution of her/his individual sales plan.
</li></ul>Are you the one?
<ul><li>Bachelor degree in Mechanical or Electrical Engineering.
</li><li>5 years of experience in a similar role.
</li><li>Excellent verbal and written communication skills in both English and Arabic.
</li><li>Strong communicator with excellent organizational and follow-up skills.
</li><li>Ability to work effectively under pressure.
</li><li>Demonstrates a strong service mindset, prioritizing customer satisfaction.
</li><li>Comfortable and enthusiastic about leveraging digital solutions to drive business opportunities.
</li><li>Proficient in using various sales tools and systems.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Service Sales Engineer

Confidential Government

<div>
 
 A leading
 
 semi-government entity
 
 in Saudi Arabia&rsquo;s is looking for skilled professionals to join its growing team. Headquartered in
 
 Riyadh
 
 , the organization plays a strategic role in supporting national development initiatives and driving long-term impact across key sectors.
 
 
 
 
 
 If you are looking for a meaningful career with an organization committed to
 
 sustainability, innovation, and industry excellence
 
 , this is your opportunity to be part of something impactful.
 
 
 
 
 
 
 Apply now and be part of a future-focused organization shaping tomorrow&rsquo;s success.
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The General Manager of Customer Experience will lead the development and execution of strategies and initiatives aimed at enhancing investment engagement and overall stakeholder experience. This role is responsible for supporting investors and government stakeholders, identifying opportunities for value-added services, and driving sustainable growth through the delivery of a world-class customer experience.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 1. Customer Journey &amp; Process Optimization
 
 
 <ul>
 <li>
 Map and optimize the end-to-end investor journey, including interactions with government entities, to identify key touchpoints that enhance the overall customer experience.
 </li>
 <li>
 Design and implement strategies to streamline processes, reduce friction points, and ensure a consistent experience across all stages of the investor lifecycle.
 </li>
 <li>
 Define Customer Experience Service Level Agreements (SLAs) and monitor performance KPIs in coordination with the Planning &amp; Performance team.
 </li>
 </ul>
 
 
 2. Customer Service Center Management
 
 
 <ul>
 <li>
 Lead the Customer Service Center to ensure timely, accurate, and effective resolution of inquiries, concerns, and feedback.
 </li>
 <li>
 Oversee the proper triaging and routing of inquiries to relevant Level 1 and Level 2 support teams.
 </li>
 <li>
 Establish and enforce service standards that deliver a responsive and positive experience for investors, citizens, and government or legal entities.
 </li>
 </ul>
 
 
 3. Customer Engagement &amp; Relationship Management
 
 
 <ul>
 <li>
 Develop and execute proactive engagement strategies across multiple channels to strengthen relationships with investors and government stakeholders.
 </li>
 <li>
 Implement tailored communication and structured feedback mechanisms to support long-term engagement and retention.
 </li>
 <li>
 Act as the primary relationship owner for key investor accounts.
 </li>
 </ul>
 
 
 4. Account Management &amp; Regulatory Interface
 
 
 <ul>
 <li>
 Support investors throughout the licensing and application lifecycle, acting as the main interface between investors and relevant regulatory and compliance teams.
 </li>
 <li>
 Ensure the collection of required declarations, follow up on outstanding dues or penalties, and keep investors informed of compliance-related matters.
 </li>
 <li>
 Enhance investor awareness of regulatory requirements, policy updates, and application-specific guidelines.
 </li>
 </ul>
 <li>
 </li>
 
 
 
 
 
 Minimum Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, Public Relations, or a related discipline is required.
 </li>
 <li>
 A master&rsquo;s degree preferably an MBA or an advanced qualification in Strategy or Customer Experience Management&mdash;is highly preferred.
 </li>
 <li>
 Minimum 14 years of experience in Customer Experience (CX), Account Management, or Business Development,
 
 with at least
 
 
 5 years in a senior leadership.
 
 </li>
 </ul>
</div>

General Manager Customer Experience

اسس | OSUS

<div>
 
 
 
 About OSUS:
 
 
 
 
 
 
 
 Our journey began in 2006 in the city of Riyadh, driven by an ambitious vision to lead the next generation of commercial, residential, and mixed-use real estate projects. Since then, we have continued to establish our presence as a developer redefining the concept of real estate development through projects rooted in integration, innovation, thoughtful design, and modern technological solutions that elevate the end-user experience, whether individuals or businesses. We believe that mixed-use developments represent the future of urban planning. Guided by this vision, we create projects that merge urban functions into a single space, reshaping daily life in a more efficient and flexible way. We design vibrant destinations where living and working intersect, and where commercial and entertainment facilities harmonize within an integrated environment, fulfilling individual aspirations and supporting the growth of modern communities. At OSUS, we continue to build on this approach, inspired by Saudi Arabia&rsquo;s Vision 2030 and committed to developing real estate solutions that elevate the urban landscape, meet the ambitions of individuals and investors, and align with the evolving nature of cities and future lifestyles.
 
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 
 The sales specialist is a pivotal and practical position, responsible for the implementation of sales in the project entrusted to him in coordination with the project sales manager and the work team.
 
 
 
 
 
 He will be responsible for carrying out real estate sales and marketing operations in the field.
 
 
 
 
 
 
 
 Responsibilities are not limited to:
 
 
 
 
 
 
 <ul>
 <li>
 Managing all aspects of marketing and selling commercial properties, residential properties and off-plan sales in the field.
 </li>
 <li>
 Constantly reviewing any updates in the field of real estate marketing and best practices and working to apply them.
 </li>
 <li>
 Commitment to the annual sales plan by ensuring the correctness of implementation and achieving sales targets and submitting a periodic report on sales performance.
 </li>
 <li>
 Carrying out practical promotion, deployment and marketing of residential and commercial units and vacant spaces to attract customers and achieve sales goals.
 </li>
 <li>
 Collect information from competitors regarding prices, payment methods, real estate market growth, and conduct and improve sales analysis.
 </li>
 <li>
 Build relationships with potential customers to expand sales opportunities and maintain a good relationship with key and target customers.
 </li>
 <li>
 Search for new strategies and sales methods to increase sales of raw lands, residential and commercial units, and villas.
 </li>
 <li>
 Follow-up and confirmation of payment operations at the scheduled times and specified according to the approved contracts, and notify the management in the event of any delay in payment and adherence to the credit policy approved by the company.
 </li>
 <li>
 Understanding the budgets, including expenditures, research and development appropriations, return-on- investment and profit-loss projections.
 </li>
 <li>
 Submit daily, monthly and annual sales reports that reflect its performance and overall workflow.
 </li>
 <li>
 Maintaining sales volume by understanding all project details, preferential features, and the ability to explain them to customers.
 </li>
 <li>
 Coordinating and working with the customer experience and marketing departments to follow up on customer requirements.
 </li>
 <li>
 Forged strong connections with real estate agents and brokers.
 </li>
 <li>
 Perform any other tasks assigned to him by the line manager within the scope of work.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's or Diploma in Business Administration or Marketing, or a related field.
 </li>
 <li>
 1-3 years of relevant experience in real estate development or sales.
 </li>
 <li>
 Good knowledge of Microsoft Office.
 </li>
 <li>
 Experience in dealing with marketers, real estate offices and brokers.
 </li>
 <li>
 Has a high ability to persuade and communicate effectively.
 </li>
 </ul>
</div>

Sales Specialist

Position: Sales &amp; Business Development Engineer &ndash; ICT, ELV &amp; Physical Security SolutionsLocation: Saudi Arabia, RiyadhExperience Required: Minimum of 7 years of sales experience in ICT, ELV &amp; physical Security Solutions within Saudi Arabia.Role Summary:We are looking for a dynamic and results-driven Sales Engineer &ndash; ICT, ELV &amp; Low Current &amp; Physical Security Solutions to lead business development, client engagement, and sales execution within our technology solutions portfolio. The ideal candidate will have deep industry knowledge, a proven track record in sales within Saudi Arabia, and a strong network across relevant sectors.Key Responsibilities:<ul><li>Sales &amp; Business Development:</li><li>Drive sales for ICT, ELV, and low current systems including structured cabling, access control, CCTV, IP telephony, AV systems, fire alarms and physical Security Solutions &amp; access security.</li><li>Client Engagement:</li><li>Identify potential clients, build strong relationships, and understand their technical and business needs to offer tailored solutions.</li><li>Proposal &amp; Tender Management:</li><li>Coordinate with presales and estimation teams to prepare bids, proposals, and pricing for tenders and RFQs.</li><li>Market Intelligence:</li><li>Analyze market trends, competitor offerings, and customer feedback to refine sales strategies.</li><li>Revenue Growth:</li><li>Meet or exceed sales targets by closing high-value deals and managing long-term client accounts.</li><li>Cross-Functional Collaboration:</li><li>Work closely with technical, project, and executive teams to ensure alignment between client expectations and solution delivery.</li><li>Compliance &amp; Standards:</li><li>Ensure sales strategies align with local regulations and industry standards</li></ul>Qualifications &amp; Requirements:<ul><li>Education:</li><li>bachelor&rsquo;s degree in electrical engineering, or electronic engineering IT, Business, or a related field. MBA or technical certifications are a plus.</li></ul>Experience in private contracts, Government, or Enterprise clients is preferred.<ul><li>Technical Expertise:</li><li>In-depth knowledge of ELV systems ( CCTV, Access Control, Parking Management System ), ICT infrastructure, network solutions</li><li>Communication Skills:</li><li>Strong interpersonal and presentation skills. Fluent in English; Arabic is a plus.</li><li>Commercial Acumen:</li><li>Skilled in contract negotiation, pricing strategy, and customer relationship management.</li></ul>SkillsCommunication Skills:﻿<ul><li>Strong interpersonal and presentation skills. Fluent in English; Arabic</li></ul>Commercial Acumen:<ul><li>Skilled in contract negotiation, pricing strategy, and customer relationship management.</li></ul>Valid Saudi Driving License is preferredJob Type: Full-time

Sales & Business Development Engineer – ICT, ELV & Physical Security Solutions

Dyar Bakery

Key Tasks and Responsibilities:Customer Interaction: Visiting current and potential clients, conducting calls and meetings, both face-to-face and online.Understanding Needs: Analyzing customer needs and desires to identify suitable solutions from the company's products.Sales and Presentation: Delivering product demonstrations, persuading clients of their benefits, and closing deals.Relationship Building: Establishing positive and sustainable business relationships with clients to increase loyalty.Goal Achievement: Working towards achieving individual and team sales targets for the organization.Reporting and Follow-up: Recording sales data, preparing reports, providing them to management, and following up with clients.Market Knowledge: Monitoring competitors and their strategies to understand market conditions.Key Skills Required:Communication and Persuasion Skills: The ability to speak clearly and influence others.Negotiation Skills: To successfully close deals.Product Understanding: Comprehensive knowledge of the products and services sold.Interpersonal Skills: To build strong and trusting relationships.Analytical Skills: To understand customer needs.Time Management and Organization: To meet deadlines and cover the assigned territory.Job Type: Full-time

Sales Representative

Zimmer Biomet

<div>At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient&rsquo;s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.<div><div><div><h2 class="jobSectionHeader"> 
What You Can Expect</h2>
</div><div>
Strategic Account Managers (SAM) team member are professionals with in-depth knowledge of the healthcare value chain, as well as breadth of experience across multiple disciplines. They partner with hospital management teams and clinical teams to drive complex transformational change, implement innovative strategies, streamline patient-focused care pathways.</div></div><div><div><h2 class="jobSectionHeader">
How You'll Create Impact</h2>
</div><div>
Strategic Account Manager / Specialist You will connect with strategic accounts / clients, understand, and analyze their most pressing business problems to deliver high value services which improve their productivity, quality, and competitiveness. You will deliver well scoped operational excellence and pathway optimization projects at target strategic customers through engaging other regional enablers. 
As SAM You will be responsible for maintaining and expands professional relationship with strategically important large customers. At assigned customers, Strategic Account Manager will be responsible for achieving incremental demand of sales quota and assigned strategic account objectives. The Strategic Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers&rsquo; needs and expectations are met by the company. 
You interface with hospital staff (clinical and non-clinical) C-suite and senior management and understand their most pressing problems. As such you are also working as a connection between other enablers consulting, business development colleagues and the clients you serve. Additionally, you will interact with multiple stakeholders within the organization, including Solutions team, market development teams, sales team, etc.
Main job duties / responsibilities are:<ul><li>
 Establish productive, professional relationships with key personnel in assigned customer accounts.</li><li>
 Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers&rsquo; expectations.</li><li>
 Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts</li><li>
 Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.</li><li>
 Proactively assess, clarify, and validate customer needs on an ongoing basis.</li><li>
 Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel. Partner with key hospital stakeholders, influencing them by developing well-articulated situation analysis for change</li><li>
 Develop actionable plans for immediate improvement and costs benefit solutions</li><li>
 Manage and execute end-to-end projects, leading to quantified economic value</li><li>
 Map, understand and assess clinical pathways and patient journeys within a hospital or health system settings</li><li>
 Understand and outline population health trends and impacts on the patient journey and outcomes</li><li>
 Work with accounts to drive complex transformational change, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations</li><li>
 Drive data analytics around clinical, operational and financial outcomes</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What Makes You Stand Out</h2>
</div><div><ul><li>Strong and demonstrable project management skills: planning &amp; coordinating, communicating &amp; influencing, relationship building, achieving milestones, resolving issues and managing risks</li><li>
Excellent partnering and collaboration skills (team-player)</li><li>
Customer- and Business-focus and understanding</li><li>
Strong analytical skills</li><li>
Understanding impact of Quality / Regulatory requirements</li><li>
Strong communication skills</li><li>
Project Management</li><li>
Presentation skills</li><li>
Ability to interact with multinational employees on different hierarchy levels</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Your Background</h2>
</div><div><ul><li>Demonstrable experience over 3-5 years including relevant experience in business development</li><li>
Healthcare Industry knowledge or experience</li><li>
Experience dealing with hospitals&rsquo; clinical leaders, staff, and C-suite/Sr. Management/stakeholders</li><li>
Experience with working and communicating in international environments, preferably in matrix organizations</li><li>
Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery</li><li>
Demonstrable program management skills: planning &amp; coordinating, communicating &amp; influencing, relationship building, achieving milestones, resolving issues and managing risks</li><li>
Experience in change management</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Physical Requirements</h2>
</div></div><div></div><div><div><h2 class="jobSectionHeader">Travel Expectations</h2></div></div></div><div></div> 
EOE/M/F/Vet/Disability</div>

Strategic Account Manager

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