customer success manager

customer experience specialist Jobs in Riyadh

customer experience specialist

account management specialist Jobs in Riyadh

account management specialist

e-commerce key account manager Jobs in Riyadh

e-commerce key account manager

key account manager

customer relationship management developer

TAWANTECH

<div>
 Senior developers experience in Microsoft Dynamics CRM to carry the development for several projects to be developed on CRM dynamics such as business credit card, personal finance, customer segmentation, privilege program, Sales module, customers account and customer service module.
 
 
 Project Brief:
 
 
 CRM Development Team
 
 
 Technical Requirements:
 
 
 <ul>
 <li>
 Developers should have 5+ in CRM dynamics on Premise
 </li>
 <li>
 Bachelor's degree in computer science, Information Technology, or related field
 </li>
 <li>
 Proven experience as a Microsoft Dynamics CRM Developer
 </li>
 <li>
 Strong proficiency in .NET development, C#, JavaScript, and CRM SDK
 </li>
 <li>
 Experience customizing and configuring Dynamics CRM entities, forms, views, and workflows
 </li>
 <li>
 Deep understanding of CRM architecture, data models, and security concepts
 </li>
 <li>
 Familiarity with integration techniques, data migration tools, and web services
 </li>
 <li>
 Excellent problem-solving skills and ability to troubleshoot technical issues
 </li>
 <li>
 Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders
 
 
 </li>
 </ul>
 Certifications:
 
 
 <ul>
 <li>
 Microsoft Certified: Dynamics 365 Customization and Configuration
 </li>
 <li>
 Microsoft Certified: Azure Developer Associate, Microsoft Certified: .NET Developer
 </li>
 </ul>
</div>

Customer Relationship Management Developer

<div>Senior developers experience in Microsoft Dynamics CRM to carry the development for several projects to be developed on CRM dynamics such as business credit card, personal finance, customer segmentation, privilege program, Sales module, customers account and customer service module. 
Project Brief:
CRM Development Team 
Technical Requirements:<ul><li>Developers should have 5+ in CRM dynamics on Premise
</li><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>Proven experience as a Microsoft Dynamics CRM Developer.</li><li>Strong proficiency in .NET development, C#, JavaScript, and CRM SDK.</li><li>Experience customizing and configuring Dynamics CRM entities, forms, views, and workflows.</li><li>Deep understanding of CRM architecture, data models, and security concepts.</li><li>Familiarity with integration techniques, data migration tools, and web services.</li><li>Excellent problem-solving skills and ability to troubleshoot technical issues.</li><li>Strong communication and collaboration skills, with the ability to interact effectively with both technical and non-technical stakeholders.</li></ul> 
Certifications:<ul><li>Microsoft Certified: Dynamics 365 Customization and Configuration</li><li>Microsoft Certified: Azure Developer Associate, Microsoft Certified: .NET Developer</li></ul></div>

dubizzle

<div>
 
 
 As the Acquisition Associate, you will be responsible for proactively identifying new real estate development opportunities. You will conduct both on-ground scouting, visit sites and engage with sales teams, and in-depth online and governmental research to uncover projects at various stages. Your responsibilities extend to meticulously collecting, structuring, and maintaining this raw data in our centralised dashboard. By ensuring data validation and providing timely insights, you will act as the primary filter for our Business Development team, driving early opportunity identification and supporting strategic decision-making
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 On-Ground Project Scouting
 
 
 <ul>
 <li>
 Conduct physical site visits to identify under-construction, newly launched, or pre-launch real estate projects
 </li>
 <li>
 Engage with site personnel, brokers, or sales teams to gather basic project details and developer contacts
 </li>
 <li>
 Monitor signage, hoardings, and field activity to identify new opportunities in target zones
 </li>
 </ul>
 
 
 Online &amp; Governmental Research
 
 
 <ul>
 <li>
 Scan online portals, real estate websites, and regulatory platforms (e.g., Balady, WAFI, municipalities) to identify newly approved projects
 </li>
 <li>
 Extract approval statuses, license numbers, developer registrations, and project milestones
 </li>
 </ul>
 
 
 Raw Data Collection &amp; Structuring
 
 
 <ul>
 <li>
 Gather project-specific data, including location, land size, developer name, stage of construction, and contact details
 </li>
 <li>
 Record and upload data in a standardised format to a centralised backend dashboard created for business development
 </li>
 </ul>
 
 
 Dashboard Management &amp; Updation
 
 
 <ul>
 <li>
 Maintain and regularly update the internal database with verified, timestamped entries for all scouted projects
 </li>
 <li>
 Classify entries by project stage (approved, under construction, nearing completion), region, and developer profile
 </li>
 </ul>
 
 
 Data Validation &amp; Coordination
 
 
 <ul>
 <li>
 Coordinate with Relationship Managers to validate project information before initiating commercial discussions
 </li>
 <li>
 Share field insights to support negotiation strategies, feasibility assessments, and project prioritisation
 </li>
 </ul>
 
 
 Early Opportunity Identification
 
 
 <ul>
 <li>
 Act as the first layer of opportunity filtration for business development by continuously identifying fresh leads
 </li>
 <li>
 Provide timely alerts for projects in high-demand corridors, newly launched phases, or government-endorsed zones
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications :
 
 
 <ul>
 <li>
 Graduate degree in business, finance and/or economics. BBA is preferred
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 3 years of experience in a similar role in the same industry
 </li>
 </ul>
 
 
 Knowledge:
 
 
 <ul>
 <ul>
 <li>
 Familiarity with the KSA real estate business and industry, and upcoming projects in KSA, would be highly advantageous given the context
 </li>
 <li>
 Familiarity with real estate terminology, project stages (pre-launch, under construction, completed), and market dynamics (e.g., high-demand corridors)
 </li>
 <li>
 Research &amp; Information Gathering: Strong ability to effectively utilise various sources (on-ground, online portals, government sites) to extract relevant project details
 </li>
 <li>
 Data Management &amp; Organisation: Proficiency in organising, standardising, and maintaining large datasets within a digital dashboard. Understanding of database principles is a plus
 </li>
 <li>
 Proficient in using online platforms, real estate portals, regulatory websites, and internal digital dashboards
 </li>
 </ul>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Analytics, Stakeholder Management, Data Compilation, Contracts, MIS
 </li>
 <li>
 Attention to Detail &amp; Accuracy: Meticulousness in collecting, structuring, and inputting data to ensure accuracy and completeness. Errors in this role would have significant downstream impacts
 </li>
 <li>
 Communication &amp; Interpersonal Skills: Ability to engage effectively with site personnel, brokers, sales teams, and internal Relationship Managers to gather and validate information
 </li>
 </ul>
 
 
 Traits:
 
 
 <ul>
 <li>
 Business Focused, Strategic Orientation, Innovative, Go Getter
 </li>
 <li>
 The ability to independently and systematically scout for new real estate projects, both physically and digitally. This includes initiative in seeking out information
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
 </li>
 </ul>
 
 #BayutKSA
 
</div>

Acquisitions Associate

Naseej

<div>Job Summary:
We are seeking a skilled Dynamics 365 Developer with hands-on experience across Dynamics 365 Finance &amp; Operations (AX), Dynamics 365 Customer Engagement (CE), and the Microsoft Power Platform. The candidate will be responsible for developing, integrating, and supporting business applications that improve operational efficiency and deliver high-quality digital experiences across the organization. 
Key Responsibilities:<ul>
<li>
Dynamics 365 Customer Engagement (CE) Development using Plugins, JavaScript, Business Rules, and Workflows.</li>
<li>Develop, customize, and extend D365 AX/F&amp;O using X++ and related development tools.</li>
<li>Power Platform development using Power BI, Power Automate, and Power Apps</li>
</ul>
Qualifications:<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field</li>
<li>3+ years of experience in Microsoft Dynamics development</li>
<li>Proven experience in Dynamics 365 development</li>
<li>Hands-on experience with Power Platform</li>
<li>Experience with SQL Server, Azure DevOps, Git, and CI/CD pipelines</li>
<li>Microsoft certifications (F&amp;O Developer, Power Platform, or CE Developer) are a plus</li></ul></div>

Microsoft Dynamics Developer

Infosys

<div>Role &ndash; Engagement Manager 
Technology &ndash; Sales and Client Relationship Management (Farming) - Oil and Gas/ Services/ Government sector 
Location &ndash; Riyadh, Saudi Arabia 
Compensation &ndash; Competitive (including bonus) 
 
What will you do?<ul><li>
As an EM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customer Oil and Gas/ Services/ Government sector</li><li>
Client relationship management &ndash; managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client</li><li>
Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations</li><li>
Conduct research as well as competitor analysis to define strategies that can help enable favourable outcomes</li><li>
Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement</li><li>
Expert knowledge of MSA / Other contract process &amp; standards and understand the nuances of MSAs and interdependencies to other business aspects</li><li>
Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client</li><li>
Provide necessary input for building alliances with relevant product / service vendors</li><li>
Ensure hygiene is maintained on account operations</li><li>
Create proposals and solutions in line with requirements in the RFPs shared by the clients</li><li>
Proactively take Infosys offerings to the prospects in the industry</li><li>
Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations</li></ul> 

Qualifications:<ul><li>
Track-record of successfully farming business solutions and client management in customer engagements</li><li>
Strong Business Development (Framing current accounts) / Relationship management / Account management is required</li><li>
Strong Account Management experience where you have grown existing accounts.</li><li>
Track record of interacting and building relationship with C / C-1 level client contacts.</li><li>
Reasonable understanding of Global Delivery Model and IT service industry.</li><li>
Experience managing large multi-location consulting engagement teams&rsquo; desirable.</li><li>
Hands-on experience with proposal creation and leading proposal presentations.</li><li>
Strong leadership, interpersonal, communication and presentation skills.</li><li>
Wide variety of IT and business consulting engagement experience.</li><li>
Extensive experience working with PIF and government leadership</li></ul>
Personal 
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:<ul><li>
High analytical skills</li><li>
A high degree of initiative and flexibility</li><li>
High customer orientation</li><li>
High quality awareness</li><li>
Excellent verbal and written communication skills</li></ul> 

Why Infosys 
 
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. 
 
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. 
To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com 
&ldquo;All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.&rdquo;</div>

IT Sales Engagement Manager - Energy , Oil and Gas Domain - Saudi Arabia

AlJazira Bank | بنك الجزيرة

<div>
 
 Job Purpose:
 
 
 
 
 
 A relationship manager is responsible for handling clients and customer relationships. They often provide financial advice and assistance to clients in order to help them achieve their financial goals. It's important to have a powerful understanding of the banking and investment industry to ensure they're following bank policies while keeping track of major risks that clients or customers want to avoid.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Fulfil customer needs by ensuring a high quality of service.
 </li>
 <li>
 Attend to customer&rsquo;s problems and inquiries.
 </li>
 <li>
 Direct the customers to the most suitable product/service.
 </li>
 <li>
 Strengthen the relationships with customers through excellent service quality.
 </li>
 <li>
 Explain the Bank&rsquo;s services and provides information on policies and procedures to current and perspective customers.
 </li>
 <li>
 Maintain awareness of level of professionalism when dealing with customers by referring to sound knowledge of procedures and features of all products.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration or any related filed.
 </li>
 <li>
 Minimum 5 years of experience in a relevant role.
 </li>
 <li>
 Strong Interpersonal skills and relationship management.
 </li>
 </ul>
 
 
</div>

Relationship Manager

Samsung by Korn Ferry

<div>Company Description 
Samsung Electronics has grown into one of the world&rsquo;s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.
We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.
Join us at Samsung and find your opportunity to do what you can't. 
Job Description 
The Key Account Manager will be responsible for managing and growing key accounts within the visual display products segment. This role involves overseeing distributor and system integrator relationships, as well as directly engaging with end-users to drive sales and ensure customer satisfaction. The ideal candidate will have a strong understanding of the visual display market, excellent relationship-building skills, and the ability to strategically position products to meet customer needs.<ul><li>
Account Management:</li></ul><ul><li>
Develop and maintain strong relationships with key distributors, system integrators, and end-users.</li><li>
Identify and capitalize on growth opportunities within assigned accounts.</li><li>
Ensure customer satisfaction by delivering tailored solutions and addressing any issues promptly.</li><li>
Sales Strategy:</li></ul><ul><li>
Collaborate with internal teams to create and execute sales strategies that align with business objectives.</li><li>
Conduct market analysis to identify trends, opportunities, and competitive positioning.</li><li>
Set and achieve sales targets for visual display products within the assigned region or accounts.</li><li>
Product Specification and Positioning:</li></ul><ul><li>
Work closely with end-users to understand their requirements and specify visual display products that meet their needs.</li><li>
Provide technical expertise and product demonstrations to showcase the value of our solutions.</li><li>
Collaborate with engineering and product teams to address any technical challenges or customization requests.</li><li>
Relationship Management:</li></ul><ul><li>
Build and maintain strong partnerships with distributors and system integrators to ensure alignment with company goals.</li><li>
Facilitate communication between stakeholders to streamline processes and improve efficiency.</li><li>
Resolve conflicts or issues that may arise in the supply chain or customer interactions.</li><li>
Reporting and Analysis:</li></ul><ul><li>
Prepare regular reports on account performance, sales progress, and market trends.</li><li>
Analyze data to identify areas for improvement and recommend actionable strategies.</li></ul>
Essential skills and experience:
Competencies: To perform the job successfully, the individual should demonstrate the following competencies to perform the essential functions of this position.<ul><li>
Business acumen</li><li>
Customer focus</li><li>
Creativity &amp; innovation</li><li>
Drive for results</li><li>
Organizational agility</li><li>
Dealing with ambiguity</li></ul> 
Qualifications 
<ul><li>
Minimum 7-10 years of extensive experience in Channel/Distribution in managing Organized retailers or retail</li><li>
Bachelor's degree in business management or relevant field</li><li>
Engineering background with both technical understanding and marketing capabilities would be an advantage</li><li>
Extensive sales thinking and pro-active</li><li>
Strong accounts management skills</li><li>
Ability to perform and work under different conditions and a team player</li><li>
Existing relationship with retailers and major distributors</li><li>
Understand IT dynamics and derive quick solutions</li><li>
Good networking with the local industry, strong communication, negotiation and presentation skills</li></ul> 

Additional Information 
This role requires frequent travel to meet with distributors, system integrators, and end-users. The candidate must be comfortable working in a fast-paced, dynamic environment and collaborating with cross-functional teams.</div>

Enterprise Key Account Manager

Explore 2156+ Customer relationship management developer in Riyadh this December. Find roles across top companies and apply now to boost your career.

2156 customer relationship management developer jobs IN Riyadh

Customer Relationship Management Developer

Customer Relationship Management Developer

Acquisitions Associate

Microsoft Dynamics Developer

IT Sales Engagement Manager - Energy , Oil and Gas Domain - Saudi Arabia

Relationship Manager

Enterprise Key Account Manager