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WellnessLiving

<div>
 
 Title
 
 : Customer Solutions Specialist - SMB
 
 
 
 Location
 
 : Plot no:4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 
 
 
 Working Hours
 
 : Eastern Time Zone (between 6 pm to 6 am Pakistan time)
 
 
 
 Job Nature
 
 : Permanent, Full-time (40 hours per week)
 
 
 
 About Us
 
 
 
 WellnessLiving isn&rsquo;t just our name, it&rsquo;s who we are. We&rsquo;re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals&mdash;professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
 
 When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
 
 
 About You
 
 
 
 Are you solely focused on closing tickets as fast as possible? If yes,
 
 DO NOT APPLY!
 
 
 
 At WellnessLiving, putting our customers first is at the heart of everything we do, and the Customer Solutions team lives by this core value every day. We believe in solving problems together&mdash;valuing empathy, clear communication, and understanding above all else. Our team takes pride in delivering thoughtful, effective solutions while staying focused on the needs of our customers.
 
 
 As a Customer Solutions Specialist, you&rsquo;ll be the first point of contact for our customers, driven by a genuine passion for helping others and ensuring their success. You&rsquo;ll take ownership of each issue and be responsible for providing well-communicated, personalized solutions, no matter how complex. Your problem-solving skills and technical knowledge will ensure that customers feel supported and understood at every step.
 
 
 If you&rsquo;re ready to make a real impact by solving meaningful customer issues, understanding their business needs, and delivering exceptional service, WellnessLiving is the place for you.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Answer inbound calls &amp; emails from customers
 </li>
 <li>
 Answer call-back requests from customers
 </li>
 <li>
 Provide software support by troubleshooting technical issues or general account queries
 </li>
 <li>
 Investigate the root cause of issues using system knowledge
 </li>
 <li>
 Gather information on issues from customers to report or escalate to appropriate Subject Matter Experts
 </li>
 <li>
 Flag customers who demonstrate problematic or negative behavior appropriately
 </li>
 <li>
 Promote and maintain a high quality, professional, service-oriented company image among our customer bases
 </li>
 <li>
 Assist Customer Success Trainees as a training buddy to monitor their email &amp; phone skills before graduation
 
 
 </li>
 </ul>
 
 Skills &amp; Qualification
 
 
 
 <ul>
 <li>
 1 to 3 years of experience in customer support or customer care with international clients (especially in the US, North America, Canada, &amp; Australia). Experience in the SAAS industry is a competitive edge
 </li>
 <li>
 Highly organized and detail-oriented
 </li>
 <li>
 A solution-oriented approach to problem-solving
 </li>
 <li>
 Familiarity with the operations and needs of a business owner in small-to-medium-sized businesses
 </li>
 <li>
 Strong interpersonal skills and proficiency in English communication (both written &amp; verbal)
 </li>
 <li>
 Well-developed ability to build strong relationships, quickly establish credibility, and collaborate across multiple internal and external teams
 </li>
 <li>
 Ability to quickly leverage tools and technology such as Microsoft Office Suite, ZOHO CRM, Intercom, and JIRA
 </li>
 <li>
 High energy level demonstrated the drive to succeed and comfortable with urgency
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package based on experience
 </li>
 <li>
 Comprehensive Group Health and Life Insurance
 </li>
 <li>
 Gratuity
 </li>
 <li>
 EOBI
 </li>
 <li>
 Transport facility (If place of residency is within a 20-kilometer radius of company&rsquo;s address) / Fuel allowance
 </li>
 <li>
 Paid time off (Annual, Sick, Casual, Bereavement, Parental)
 </li>
 <li>
 Quarterly Bonuses
 </li>
 <li>
 Quarterly fun event
 </li>
 <li>
 Staff recognition programs
 </li>
 <li>
 Staff training programs
 </li>
 <li>
 Career progression. We have a long-standing history of promotion from within
 </li>
 <li>
 An enriched workplace culture that supports growth, development, and, most importantly, having fun!
 
 
 </li>
 </ul>
 
 How We Will Proceed If You Are Shortlisted
 
 
 
 <ul>
 <li>
 Telephonic call
 </li>
 <li>
 Online initial interview and written assessment
 </li>
 <li>
 Online final interview
 
 
 </li>
 </ul>
 
 Special note:
 
 Only the shortlisted candidates will be contacted due to the high turnout volume.
 
 
 We appreciate your time and look forward to reviewing your application.
</div>

Customer Solutions Specialist - SMB

Title: Customer Solutions Specialist - SMB
 Location: Plot no: 4, Road GLC-04, Business Park, IBECHS (Zone-IV), Gulberg Green, Islamabad
 Working Hours: Eastern Time Zone (between 6 pm to 6 am Pakistan time)
 Job Nature: Permanent, Full-time (40 hours per week)
 
About Us: 
WellnessLiving isn’t just our name, it’s who we are. We’re a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. From a bootstrap start-up to the fastest-growing software company for class and appointment-based businesses in North America, our commitment to excellence can be seen in all aspects of our business. Trusted by over 5,000 business owners and 15 million users worldwide, our mission is to empower businesses with a value-driven platform that is reliable, easy to use, and equipped with all the tools and services needed to manage and grow a business
 
When you join WellnessLiving, you join a team that is customer-focused, community-centered, and forward-thinking and is continuously improving and innovating. We celebrate your wins, recognize your strengths, learn together, and inspire each other to reach new heights, offering a variety of benefits to help you lead happier and healthier lives.
 
About You: 
Are you solely focused on closing tickets as fast as possible? If yes, DO NOT APPLY!
 At WellnessLiving, putting our customers first is at the heart of everything we do, and the Customer Solutions team lives by this core value every day. We believe in solving problems together—valuing empathy, clear communication, and understanding above all else. Our team takes pride in delivering thoughtful, effective solutions while staying focused on the needs of our customers.
 As a Customer Solutions Specialist, you’ll be the first point of contact for our customers, driven by a genuine passion for helping others and ensuring their success. You’ll take ownership of each issue and be responsible for providing well-communicated, personalized solutions, no matter how complex. Your problem-solving skills and technical knowledge will ensure that customers feel supported and understood at every step.
 If you’re ready to make a real impact by solving meaningful customer issues, understanding their business needs, and delivering exceptional service, WellnessLiving is the place for you.
 
Key Responsibilities: 
<ul>
<li>Answer inbound calls & emails from customers</li>
<li>Answer call-back requests from customers</li>
<li>Provide software support by troubleshooting technical issues or general account queries</li>
<li>Investigate the root cause of issues using system knowledge</li>
<li>Gather information on issues from customers to report or escalate to appropriate Subject Matter Experts</li>
<li>Flag customers who demonstrate problematic or negative behavior appropriately</li>
<li>Promote and maintain a high quality, professional, service-oriented company image among our customer bases</li>
<li>Assist Customer Success Trainees as a training buddy to monitor their email & phone skills before graduation</li>
</ul>
Skills & Qualification: 
<ul>
<li>1 to 3 years of experience in customer support or customer care with international clients (especially in the US, North America, Canada, & Australia). Experience in the SAAS industry is a competitive edge</li>
<li>Highly organized and detail-oriented</li>
<li>A solution-oriented approach to problem-solving</li>
<li>Familiarity with the operations and needs of a business owner in small-to-medium-sized businesses</li>
<li>Strong interpersonal skills and proficiency in English communication (both written & verbal)</li>
<li>Well-developed ability to build strong relationships, quickly establish credibility, and collaborate across multiple internal and external teams</li>
<li>Ability to quickly leverage tools and technology such as Microsoft Office Suite, ZOHO CRM, Intercom, and JIRA</li>
<li>High energy level demonstrated the drive to succeed and comfortable with urgency</li>
</ul>
What we Offer: 
<ul>
<li>Competitive salary package based on experience</li>
<li>Comprehensive Group Health and Life Insurance</li>
<li>Gratuity</li>
<li>EOBI</li>
<li>Transport facility (If place of residency is within a 20-kilometer radius of company’s address) / Fuel allowance</li>
<li>Paid time off (Annual, Sick, Casual, Bereavement, Parental)</li>
<li>Quarterly Bonuses</li>
<li>Quarterly fun event</li>
<li>Staff recognition programs</li>
<li>Staff training programs</li>
<li>Career progression. We have a long-standing history of promotion from within</li>
<li>An enriched workplace culture that supports growth, development, and, most importantly, having fun!</li>
</ul>
How we will proceed if you are shortlisted: 
<ul>
<li>Telephonic call</li>
<li>Online initial interview and written assessment</li>
<li>Online final interview</li>
</ul>
Special note: Only the shortlisted candidates will be contacted due to the high turnout volume.
 
We appreciate your time and look forward to reviewing your application.

Canvas Digitals

Location: Sybrid, Islamabad Language Requirement: English (Must) Shift Timing: 07:30 PM &ndash; 04:15 AMJob Description: Sybrid is looking for energetic and confident Customer Sales Representatives to join our team in Islamabad. The role involves interacting with customers, promoting products/services, and achieving sales targets in a fast-paced environment.Key Responsibilities:<ul><li>Communicate with customers over calls to promote services.</li><li>Maintain positive relationships with customers to ensure satisfaction.</li><li>Meet individual and team sales targets.</li><li>Keep accurate records of customer interactions and update the system accordingly.</li></ul>Requirements:<ul><li>Freshers are strongly encouraged to apply.</li><li>Strong command of the English language (spoken and written) is a must.</li><li>Excellent communication and interpersonal skills.</li><li>Positive attitude, confidence, and eagerness to learn.</li><li>Ability to work effectively in a fast-paced environment.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Attractive performance-based incentives.</li><li>Training and career development opportunities.</li><li>Supportive and professional work environment.</li></ul>Additional Information:<ul><li>Shift Timing: 7:30 PM &ndash; 4:15 AM.</li><li>Walk-in Interviews are encouraged.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working a 07:30 PM to 04:15 AM shift?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Sales Representative (CSR)

Globe Call Centre(SMC-PRIVATE) Ltd

We are looking for confident communicators with strong persuasive skills and a passion for exceeding goals across both B2B and B2C campaigns.If you&rsquo;re motivated, energetic, and enjoy building connections over the phone, this is a great opportunity to advance your career in sales.Key Responsibilities<ul><li>Conduct outbound calls to prospective business and residential customers to promote and sell company services</li><li>Identify customer needs and recommend suitable products or service packages</li><li>Achieve and surpass monthly sales targets and performance KPIs</li><li>Accurately record call details and customer information in the CRM system</li><li>Respond to customer questions professionally while maintaining high satisfaction standards</li><li>Work collaboratively with team members to accomplish overall campaign objectives</li></ul>Requirements<ul><li>6 months to 1 year of experience in a call centre or outbound sales role (international campaign experience is preferred)</li><li>Excellent spoken English with a clear, confident accent</li><li>Strong communication, persuasion, and negotiation abilities</li><li>Ability to perform effectively in a fast-paced, target-oriented environment</li><li>Self-motivated, punctual, and a supportive team player</li><li>Basic computer proficiency and familiarity with CRM systems</li></ul>Job Timings: Night ShiftBasic Salary: 70,000 Plus with handsome bonus structureInterested candidates may send their resumes on hr@globe-call.comJob Type: Full-timeWork Location: In person

Customer Sales Representatives

Rapid Labs

Location: Onsite &ndash; Blue Area, Islamabad Job Type: Full-Time Shift: Night ShiftWe are hiring a motivated and target-driven Sales Executive with prior call center industry experience to join our growing team. This is a full-time, onsite night shift role based in Blue Area, Islamabad. This role requires physical visits to clients offices.Key Responsibilities:<ul><li>Conduct outbound sales calls to potential clients (local and international market)</li><li>Generate, qualify, and close new sales opportunities</li><li>Manage the complete sales cycle from prospecting to deal closing</li><li>Build strong client relationships and ensure high customer satisfaction</li><li>Achieve and exceed monthly sales targets</li><li>Maintain accurate records in CRM systems</li></ul>Requirements:<ul><li>Minimum 2 years of experience in the call center industry (BPO, telesales, inside sales, etc.)</li><li>Proven sales track record with strong closing skills</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Comfortable working night shifts</li><li>Self-motivated, confident, and target-oriented</li></ul>Compensation &amp; Benefits:<ul><li>Competitive base salary</li><li>Attractive commission structure</li><li>Performance-based incentives</li><li>Growth opportunities within the company</li></ul>If you have call center experience and a passion for sales, we encourage you to apply today.Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Have you worked in a call center? If so, mention campaigns</li><li>Do you have prior sales experience?</li></ul>Work Location: In person

Sales Executive (Call Center Industry Experience Required)

Recruitment360

This is an entry level role in our logistics department. We are looking for passionate individuals with excellent English communication skills. All job-related training will be provided.The ideal candidate will be adept at communication, negotiation, and customer service skills.Key Responsibilities:<ul><li>Find cost effective haulage providers to deliver goods.</li><li>Negotiate with existing hauliers to keep delivery cost low</li><li>Manage shipment budgets</li><li>Track &amp; fix shipping errors</li><li>Coordinate with hauliers to make sure smooth shipment of goods</li><li>Communicate with Hauliers to ensure timely collection from warehouse and communicate ETA to the customer</li><li>Coordinate and monitor operations of the shipment</li></ul>Requirements:<ul><li>Strong educational background at least graduate level qualification.</li><li>0-1 year of experience in logistics, sales, or customer service department.</li><li>Ability to multitask and track multiple processes throughout the supply chain</li><li>Fluent in spoken and written English language skills</li><li>Excellent computing skills: MS Excel, MS PowerPoint, MS Word</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Sale representative (truck dispatching)

Gateway Study Links PVT LTD.

Company DescriptionGateway Study Links (GSL), based in Pakistan, provides a comprehensive range of language courses and consultancy services to help individuals achieve language proficiency and pursue educational opportunities abroad. GSL offers preparatory courses for exams such as IELTS, PTE, Duolingo, and OET, along with specialized English courses tailored to specific professional needs. The consultancy services extend to countries including the United Kingdom, Australia, Canada, the United States of America, Malaysia, Italy, and Germany. GSL is committed to guiding clients from language learning to studying or working abroad, all under one roof.Role DescriptionThis is a full-time on-site role for a Marketing Specialist located at our Islamabad office. The Marketing Specialist will be responsible for developing and executing marketing strategies, conducting market research, managing customer relationships, and collaborating with the sales team to develop effective campaigns. The role also involves delivering exceptional customer service and ensuring alignment between marketing activities and organizational goals.Qualifications<ul><li>Strong skills in Communication and Customer Service to effectively engage with clients and maintain positive relationships</li><li>Experience in Marketing Strategy and Sales to design and implement targeted campaigns that drive business growth</li><li>Proficiency in Market Research to analyze current trends and develop actionable insights</li><li>Ability to work collaboratively within a team and manage multiple tasks efficiently</li><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field</li><li>Familiarity with educational consultancy or language learning industries is a plus</li><li>Proficiency in digital marketing tools and strategies is an advantage</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Marketing Specialist

Explore 356+ Customer sales specialist in Islamabad this March. Find roles across top companies and apply now to boost your career.

356 customer sales specialist jobs In Islamabad

Customer Solutions Specialist - SMB

Customer Solutions Specialist - SMB

Customer Sales Representative (CSR)

Customer Sales Representatives

Sales Executive (Call Center Industry Experience Required)

Customer Sale representative (truck dispatching)

Marketing Specialist