guest relations agent

front desk agent

telesales executive

welcome desk agent - guest experience expert Jobs in Doha

welcome desk agent - guest experience expert

administrator / receptionist (female) Jobs in Doha

administrator / receptionist (female)

customer service agent female

BPO PLUS

<ul><li>Handle inbound and outbound customer calls, emails, chats, and messages in a professional and courteous manner</li><li>Respond to customer inquiries regarding products, services, billing, and account information</li><li>Resolve customer complaints and issues efficiently while ensuring customer satisfaction</li><li>Accurately document customer interactions, feedback, and resolutions in the system</li><li>Follow company policies, procedures, and service standards at all times</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor</li><li>Maintain up-to-date knowledge of company products, services, and processes</li><li>Meet or exceed performance targets such as call quality, response time, and customer satisfaction scores</li><li>Process customer requests such as service activation, modifications, cancellations, and refunds</li><li>Verify customer information to ensure data accuracy and confidentiality</li><li>Handle sensitive customer information in compliance with data protection guidelines</li><li>Collaborate with team members and other departments to resolve customer concerns</li><li>Identify recurring issues and provide feedback for process improvement</li><li>Maintain professionalism and a positive attitude during high call volumes or challenging interactions</li><li>Participate in training sessions, coaching, and quality evaluations</li></ul>Job Type: Full-timePay: QAR3,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Customer Service Agent - Female

Gloria Real Estate

Gloria Real Estate is looking for a motivated and confident Female Sales &amp; Leasing Agent to join our growing team. The ideal candidate will be responsible for promoting, leasing, and selling residential properties while providing excellent service to clients.Key Responsibilities:<ul><li>Handle property sales and leasing inquiries</li><li>Conduct property viewings and client meetings</li><li>Build and maintain strong relationships with clients</li><li>Understand client requirements and offer suitable options</li><li>Negotiate deals and close transactions professionally</li><li>Coordinate with the team to achieve monthly targets</li><li>Maintain accurate records and follow up with clients</li></ul>Requirements:<ul><li>Female candidate preferred</li><li>Experience in real estate sales or leasing is an advantage</li><li>Strong communication and negotiation skills</li><li>Presentable, confident, and client-focused</li><li>Ability to work independently and as part of a team</li><li>Knowledge of The Pearl, Lusail, or Doha real estate market is a plus</li></ul>What We Offer:<ul><li>Competitive commission structure</li><li>Supportive and professional work environment</li><li>Opportunity for growth and career development</li></ul>Apply Now: Join Gloria Real Estate and be part of a dynamic team in one of Doha&rsquo;s leading real estate firms.Job Type: Full-time

Female Sales and Leasing Agent

Inspire Management Training Center

We are seeking a highly motivated and guest-focused Front Desk Agent (Female) to join a luxury hotel in Qatar. As the first point of contact for our guests, this role is essential in delivering exceptional service and creating memorable experiences. The ideal candidate will demonstrate excellent communication skills, professionalism, and a warm, welcoming demeanor.Key Responsibilities:<ul><li>Welcome and assist guests with a friendly and professional approach, ensuring smooth and efficient check-in and check-out procedures.</li><li>Manage room reservations, cancellations, and modifications accurately using the hotel&rsquo;s property management system.</li><li>Respond promptly and courteously to guest inquiries, requests, and concerns to ensure high levels of satisfaction.</li><li>Coordinate closely with housekeeping and maintenance teams to ensure room readiness and address guest needs.</li><li>Handle guest billing and payment transactions efficiently, including cash handling, credit card processing, and end-of-shift reconciliation.</li><li>Maintain accurate records of guest interactions, special requests, and feedback in line with hotel policies.</li><li>Ensure the front desk and lobby areas are consistently clean, organized, and welcoming.</li><li>Promote hotel services, facilities, and local attractions to enhance the overall guest experience.</li><li>Follow all safety, security, and emergency procedures as required.</li><li>Handle guest information with strict confidentiality and professionalism.</li></ul>Qualifications, Experience &amp; Skills:<ul><li>High school diploma or equivalent required; a diploma or certification in Hospitality or Hotel Management is an advantage.</li><li>Minimum of 3+ years&rsquo; experience as a Front Desk Agent in a luxury hotel environment.</li><li>Strong working knowledge of hotel reservation systems such as Opera, Fidelio, or Cloudbeds.</li><li>Excellent communication and interpersonal skills with a strong guest-centric mindset.</li><li>Professional appearance and behavior with strong organizational and multitasking abilities.</li><li>Flexibility to work weekends, public holidays, and night shifts.</li><li>Proficiency in Microsoft Office and basic administrative tools.</li><li>Must be locally available in Qatar with a valid visa and QID.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Employer-provided accommodation, meals, and transportation</li></ul>Job Types: Full-time, PermanentPay: QAR2,750.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Front Desk Agent in luxury hotels in GCC: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Front Desk Agent – Female (Luxury Hotel Industry)

Dakkaken Group

We Are Hiring: Customer Service Executive (Female)Job Type: Full-time / Contract Location: QatarJob DescriptionWe are seeking a polite, confident, and customer-focused Female Customer Service Executive to join our team. The ideal candidate must be fluent in Arabic, possess strong communication skills, and be able to deliver excellent customer support while maintaining a positive company image.Key Responsibilities<ul><li>Handle customer inquiries via phone, WhatsApp, email, and in person</li><li>Communicate clearly and professionally with customers in Arabic and English</li><li>Assist customers with service requests, complaints, and follow-ups</li><li>Provide accurate information about company products and services</li><li>Maintain customer records and update systems regularly</li><li>Coordinate with internal departments to resolve customer issues</li><li>Ensure high levels of customer satisfaction</li><li>Represent the company professionally at all times</li></ul>Requirements<ul><li>Female candidates only</li><li>Fluent in Arabic (spoken &amp; written) &ndash; Mandatory</li><li>Good command of English</li><li>Previous experience in customer service or customer care preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work under pressure</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Professional attitude and appearance</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR3,500.00 per month

Customer Service Executive (Female)

Allied Enterprises

Job Opportunity: Female Telesales ExecutiveWe are looking for a female Telesales Executive to join our dynamic team. The ideal candidate should be confident, motivated, and have excellent communication skills.Position: Telesales Executive Gender: FemaleKey Responsibilities:<ul><li>Make outbound calls to potential customers</li><li>Promote company products and services</li><li>Maintain customer databases</li><li>Meet daily and monthly sales targets</li><li>Provide excellent customer service</li></ul>Requirements:<ul><li>Previous telesales or customer service experience preferred</li><li>Strong communication and negotiation skills</li><li>Positive attitude and willingness to learn</li><li>Ability to work under pressure and meet targets</li></ul>How to Apply: Interested candidates may send their CV to HR@alliedeprs.com or WhatsApp 31088803.Job Type: Full-time

Telesales

Hilton

<div>Guest Service Agent / Associate
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a Guest</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li>
<li>Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Conflict resolution experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Service Agent / Associate

Candidzone

Immediate : Reservations Agent (Back Office)Candidate Requirements<ul><li>Male / Female candidate with 1&ndash;2 years of experience in a 5-star hotel or any hotel industry mandatory </li><li>Hands-on experience using OPERA Cloud for hotel reservations operations</li><li>Experience handling incoming and outgoing calls related to:</li><li>Room reservations</li><li>Guest inquiries</li><li>Booking confirmations, amendments, and cancellations</li><li>Able to perform back-office reservations and administrative tasks</li><li>Pleasing personality, Good communication skills in English and guest-oriented attitude</li></ul>Work Schedule<ul><li>8 working hours + 1-hour break</li><li>6 days per week</li><li>Contract: 3 months, renewable</li><li>Candidate must be open to secondment</li></ul>Location<ul><li>Hotel is located near Marina North Station</li><li>Approximately 11&ndash;12 minutes walking distance</li></ul>Provided by Client<ul><li>Food provided</li><li>Accommodation provided</li></ul>Apply now :- Send CV to whatsapp +97430662111Job Types: Full-time, Temporary Contract length: 3 months

Hiring Now : Reservations Agent (Back Office)

Explore 1149+ Customer service agent female in Doha this January. Find roles across top companies and apply now to boost your career.