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PrimeFlight Aviation

<div>WHERE FRIENDLY TAKES FLIGHT &ndash; BECOME A CUSTOMER SERVICE AGENT TODAY! 


The Customer Service Agent provides exceptional passenger support by assisting with inquiries, check-in, and boarding, ensuring compliance with regulations, resolving concerns, and collaborating with airport teams to deliver a seamless and positive travel experience. 


WHY WORK FOR PRIMEFLIGHT?
<ul>
<li>Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more</li>
<li>We are committed to being a leading provider of commercial services within the aviation industry</li>
<li>Our teams focus on maintaining a positive working environment and treating all team members with respect</li>
<li>With more than 200 locations across the world, we offer opportunities for career progression</li>
<li>Enjoy a competitive pay scale</li></ul> 


SUMMARY OVERVIEW

The Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport. This role involves welcoming passengers, assisting with inquiries, and offering support with check-in and boarding processes. The Customer Service Agents must ensure compliance with airline policies, security regulations, and safety procedures, while also addressing passenger concerns and providing solutions. You will collaborate with various airport departments to facilitate a seamless passenger experience, contribute to maintaining a positive airport environment, and uphold high standards of customer service excellence. 


QUALIFICATIONS
<ul>
<li>18 years of age or older</li>
<li>Eligible to work in the United States</li>
<li>Communicate effectively in English (reading, writing, speaking)</li>
<li>One year of customer service experience</li>
<li>Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices</li>
<li>Effectively communicate with colleagues and clients, both in-person and through electronic means</li>
<li>Pass a background check and drug screen</li>
<li>Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)</li>
<li>
Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays</li></ul> 

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
<ul>
<li>Ability to lift up to 70 pounds</li>
<li>Prolonged standing and walking in an indoor/outdoor environment as applicable</li>
<li>Must be able to reach with arms and grasp with hands</li>
<li>Must be able to push, pull</li>
<li>Must be able to crawl and crouch, at times, in confined tight spaces</li>
<li>Must be able to bend, stretch, squat, kneel</li>
<li>Exposure to moderate and at times high noise levels</li>
<li>Be able to hear and respond to the spoken voice and to audible alarms</li>
<li>Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers</li>
<li>Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)</li></ul> 


The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 


PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. 


SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.</div>

Shuttle Customer Service Agent - BOS Airport

Qatar Airways

<div>
 Job title
 
 
 Senior Reservations and Ticketing Agent
 
 
 Ref #
 
 
 232103
 
 
 Location
 
 
 USA - Boston
 
 
 Job family
 
 
 Cargo &amp; Airport Operations
 
 
 <ul>
 <li>
 Closing date: 05-Mar-2026
 
 
 </li>
 </ul>
 To be filled bWe are currently recruiting for a Senior Reservations and Ticketing Agent in Boston, MA
 
 
 The successful applicant will lead the Reservations and Ticketing Agents and act as intermediary between the staff and management.
 
 
 Relays the information to the customers and assists them finding the right itinerary for their needs. Cancels
 
 
 or changes reservations when customer requests it.
 
 
 
 Your Specific Responsibilities Include
 
 
 
 &squf; Handle customer requirement/request professionally ensuring minimum complaints. Support travel agents
 
 
 with seat confirmation and arrange VIP bookings/ticket queries.
 
 
 &squf; Show dedication and commitment to handle the maximum number of telephone calls and passengers
 
 
 whilst at all times carefully following QR procedures and regulations to achieve the highest possible quality
 
 
 of reservations service (awareness of the policies and procedures for First Aid, Basic firefighting and
 
 
 Emergency evacuation).
 
 
 &squf; Arrange reservations and routings for passengers utilizing Amadeus system to make the bookings for
 
 
 passengers. Effectively communicate the fares, policies and procedures to passengers by providing
 
 
 accurate information.
 
 
 &squf; Issue tickets and quoting correct fares to passengers.
 
 
 &squf; Investigate complaints to define and correct weak areas.
 
 
 &squf; Prepare staff roster to ensure proper distribution of manpower.
 
 
 &squf; Ensure quality of work, meet the Airline standards, and motivate staff to achieve positive contribution on
 
 
 daily basis.
 
 
 &squf; Maximize customer satisfaction, service excellence and customer retention and volume of FFP enrolments
 
 
 by portraying friendliness, telephone etiquette and professionalism at all times towards clients.
 
 
 &squf; Prepare sales reports for finance and generate weekly reports to be submitted to your Line Manager as
 
 
 per the set deadlines and guidelines.
 
 
 &squf; Action office communicator, telephonic and email queries from QR outstations timeously.
 
 
 &squf; Perform other department duties related to his / her position as directed by the Head of the Department.
 
 
 
 Additional Responsibilities
 
 
 
 &squf; Perform the Aircraft Turnaround Check (ATC) duty as assigned by the ASM to ensure safe operation of
 
 
 QR ground ramp product.
 
 
 &squf; Operate aircraft cabin service doors from the outside where applicable to facilitate and reduce the
 
 
 associated safety risk of inadvertent slide deployment.
 
 
 Be part of an extraordinary story
 
 
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.
 
 
 Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.
 
 
 Together, everything is possible.
 
 
 
 Qualifications
 
 
 
 The successful candidate will have the following qualifications and skills:
 
 
 &squf; Candidates must possess either a high school diploma with a minimum of 2 years of job-related experience, or a bachelor's degree (or equivalent) with at least 1 year of job-related experience.
 
 
 &squf; Certificate of Ticketing and Reservations.
 
 
 &squf; ATA Amadeus Certificate is an added advantage.
 
 
 &squf; Working experience in an airline or customer related position.
 
 
 &squf; Computer knowledge.
 
 
 &squf; Fair knowledge of world Geography.
 
 
 &squf; Excellent English language communication skills -- spoken and written.
 
 
 &squf; Thorough knowledge of fare construction and ticketing.
 
 
 &squf; Ability to work independently as well as function as a team.
 
 
 &squf; Numeric skills.
 
 
 You must have the current right to live and work in the United States. This position is not eligible for visa sponsorship.
 
 
 
 About Qatar Airways Group
 
 
 
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 
 
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 
 
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232103
</div>

Senior Reservations and Ticketing Agent

Enterprise Mobility

<div><h3 class="jobSectionHeader">Overview</h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div> 
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Overnight Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.</div><div></div><div> 
The pay for this position starts at $21.46 / hour with the potential to make up to $31.46 / hour ($21.46 / hour plus shift differentials and monthly bonus opportunities). Average monthly commission bonuses range from $300 to $1400.</div><div></div><div> 
This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.</div><div></div><div> 
We offer:</div><ul><li>
Paid time off</li><li>
Consistent full time 40 hour per week schedule
</li><li>Employee discount</li><li>
Retirement savings plan including 401k with matching profit sharing</li><li>
Health Insurance</li><li>
Life Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Training and development</li></ul><div></div><div> 
Schedule Available:</div><ul><li>
Tuesday- Saturday: 7:00pm-4:00am</li></ul><h3 class="jobSectionHeader">
Responsibilities</h3><div>
We are hiring now for immediate openings. Responsibilities include:</div><ul><li>
Meet and greet customers in a professional, friendly, and timely manner</li><li>
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services</li><li>
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment</li><li>
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information</li><li>
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors</li><li>
Place outgoing calls for callback management, and miscellaneous calls as assigned</li><li>
Assist to assess condition of rental upon return</li><li>
Notify Management of any known customer problems</li><li>
Notify Management of any known vehicle problems and any required vehicle maintenance</li><li>
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training</li><li>
Perform miscellaneous and backup duties job-related duties as assigned</li></ul><div>
Equal Opportunity Employer/Disability/Veterans</div><div></div><h3 class="jobSectionHeader"> 
Qualifications</h3><ul><li>
Must be at least 18 years of age</li><li>
Must have a High School Diploma or GED</li><li>
Must currently have a valid US driver's license</li><li><div>
Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</div></li><li><div>
No drug or alcohol related conviction on driving record in the past 5 years</div></li><li>
Must have at least 6 months of prior customer service experience</li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future</li></ul></div>

Overnight Customer Experience Representative - Boston Logan Airport

GLOBE AIR CARGO

Sell &gt; Grow &gt; SucceedWe are looking for a high-performing Sales Executive who thrives on building relationships, closing deals, and driving revenue growth. This is an outside sales role representing a dedicated airline carrier from our portfolio, offering the opportunity to make a direct impact on market expansion and cargo revenue.If you are competitive, strategic, and motivated by results, this role is built for you.What You&rsquo;ll Do<ul><li>Own and grow revenue within your assigned territory through aggressive outside sales efforts</li><li>Represent and sell exclusively one assigned airline carrier to cargo agents and key accounts</li><li>Identify new business opportunities and expand relationships with high-performing customers</li><li>Analyze market trends, pricing, and seasonal demand to uncover growth opportunities</li><li>Develop and execute strategic sales plans to exceed revenue targets</li><li>Deliver persuasive sales presentations and value-driven solutions to customers</li><li>Maintain a strong sales pipeline and meet or exceed weekly sales visit targets</li><li>Collaborate with internal sales managers and customer service teams to drive customer satisfaction</li><li>Leverage CRM and sales tools such as Apollo and Quantum of Discovery to maximize performance</li><li>Prepare sales reports and forecasts using Excel, Word, and PowerPoint</li></ul>What You Bring<ul><li>Proven sales mindset with a strong drive to achieve and exceed goals</li><li>Excellent communication, negotiation, and relationship-building skills</li><li>Strong business judgment and analytical capabilities</li><li>Ability to work independently while thriving in a fast-paced, performance-driven environment</li><li>Resilience, adaptability, and confidence under pressure</li><li>Strong organizational and time-management skills</li><li>Proficiency in Microsoft Excel, PowerPoint, and Word</li></ul>Why Join Us<ul><li>Competitive base salary with performance-driven earning potential</li><li>Health and dental insurance</li><li>Paid time off</li><li>401(k) retirement plan with company match</li><li>Opportunity to work with a global airline portfolio and grow your career in aviation sales</li></ul>Company Overview Globe Air Cargo is a leading General Sales Agent (GSA) in the air cargo industry. We are a proud subsidiary of ECS Group, the world&rsquo;s leading General Sales &amp; Service Agent (GSSA) operating in more than 50 countries with 95 subsidiaries representing over 120+ airlines worldwide. We have a highly dynamic and collaborative global work environment dedicated to delivering innovative cargo solutions and exceptional customer service.Job Type: Full-timePay: $70,000.00 - $90,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>AIR CARGO: 5 years (Required)</li></ul>Work Location: In person

Sales Executive - Air Cargo-Boston, MA

Hyde Park Hospitality, LLC

<div>
 &nbsp;&nbsp;
 
 
 
 Airport Lounge Concierge
 
 
 
 
 
 Pay: $23.00 per hour
 
 
 
 
 
 Job Summary
 
 
 
 
 The Concierge is a personal representation of the service and overall hospitality of the staff at the premium lounge, by Airport Dimensions supporting the Chase Sapphire Lounge by The Club, located in the Boston Logan International Airport. They are first touchpoint the guest encounters. They set the tone for the guest&rsquo;s entire visit. Upon arrival at the lounge the Concierge will greet the guest, calling them by name, check credentials and/or process sales and usher guest into the lounge. Concierge provides lounge tours and completes guest discrepancy reports.
 
 
 
 
 Basic Skills
 
 
 
 <ul>
 
 <li>
 Hospitality Focus&nbsp;&ndash; focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited.
 </li>
 
 <li>
 Guest Experience-&nbsp;Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests.
 </li>
 
 <li>
 Active Listening &ndash; Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
 </li>
 
 <li>
 Reading Comprehension &ndash; Understanding written sentences and paragraphs in work related documents.
 </li>
 
 <li>
 Speaking &ndash; Talking to others to convey information effectively.
 </li>
 
 <li>
 Writing &ndash; Communicating effectively in writing as appropriate for the needs of the audience.
 </li>
 
 <li>
 Conflict Resolution &ndash; deescalate situations in a professional and courteous manner.
 </li>
 
 <li>
 Problem Solving &ndash; develop solutions to remove obstacles to problems that may arise.
 </li>
 
 </ul>
 
 
 
 Primary Job Duties
 
 
 
 <ul>
 
 <li>
 Interact with guests via premier clubroom/bar environment in a professional and pleasant manner.
 </li>
 
 <li>
 Welcome guests by name and assist them throughout their stay.
 </li>
 
 <li>
 Being accountable and taking ownership of the guest's experience from beginning to end.
 </li>
 
 <li>
 Employing the Guest First philosophy in meeting guests' needs and expectations.
 </li>
 
 <li>
 The ability to listen to the guest's needs, in turn offering confident recommendations, resulting in high satisfaction from the guest with the service they received.
 </li>
 
 <li>
 Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting guest experience at the forefront of everything you do.
 </li>
 
 <li>
 Knowledgeable about the lounge, each guest and the surrounding area
 </li>
 
 <li>
 Communicate with guests over the phone and in person.
 </li>
 
 <li>
 Provide all information guests need to enjoy their stay; it may include providing information on the facilities and the services for booking.
 </li>
 
 <li>
 Possess basic working knowledge of alcoholic beverages and food offerings
 </li>
 
 <li>
 Complete paperwork related to daily sales, passenger counts and miscellaneous reporting
 </li>
 
 <li>
 Always follow established safety procedures.
 </li>
 
 <li>
 Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty
 </li>
 
 <li>
 Other duties as assigned
 </li>
 
 </ul>
 
 
 
 Minimum Acceptable Qualifications:
 
 
 
 <ul>
 
 <li>
 Strong communication skills and willingness to work as part of a team&nbsp;
 </li>
 
 <li>
 Ability to effectively and pleasantly present information one-on-one and in group settings to guests and other team members of the Company
 </li>
 
 <li>
 Passion for servicing guest with proactive solutions.
 </li>
 
 <li>
 Ability to follow directions and procedures, effective time management and organizational skills
 </li>
 
 <li>
 Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner
 </li>
 
 <li>
 Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences
 </li>
 
 <li>
 Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment
 </li>
 
 <li>
 Be able to stand during entire scheduled shift
 </li>
 
 <li>
 Ability to handle the stress of a face-paced work shift up to ten (10) hours
 </li>
 
 <li>
 Requires the ability to lift and / or move up to 40 pounds
 </li>
 
 <li>
 Requires the ability to walk, bend, twist, and stand to perform normal job functions
 </li>
 
 <li>
 Report to work on a regular and timely basis
 </li>
 
 <li>
 Able to work rotating shifts including weekends and holidays
 </li>
 
 <li>
 Must be able to pass and obtain security background check and clearance to work in airport environment
 </li>
 
 </ul>
 
 
 
 Benefits:
 
 
 
 <ul>
 
 <li>
 Medical Insurance (Health, Dental, Vision)
 </li>
 
 <li>
 Disability Insurance
 </li>
 
 <li>
 Vacation and PTO
 </li>
 
 <li>
 401K Plan with generous Company Matching
 </li>
 
 <li>
 Employee Assistance Program (EAP)
 </li>
 
 <li>
 Employee Corporate Discounts for nationally recognized products and services (childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets)
 </li>
 
 </ul>
 
 
 
 ABOUT THE COMPANY
 
 
 
 
 Hyde Park Hospitality (HPH) is a young&mdash;but dynamic and fast-growing&mdash;company built on deep roots in the food business. HPH earned Crain&rsquo;s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.
 
</div>

Airport Lounge Concierge

QuEra Computing

<div>Summary

QuEra Computing is seeking a mission-driven Quantum Scientist focused on designing and delivering specialized content for community engagement, customer training, and AI-enabled learning experiences. You'll use your expertise in quantum information, machine learning, and modern AI systems to create learning pathways that bridge users to the latest outcomes in quantum computing research &ndash; particularly that by QuEra's team &ndash; via our Bloqade software suite and our current and upcoming neutral-atom hardware.

In addition to building world-class educational content, you will help integrate AI agents, ML-driven analytics, and scalable infrastructure into our enablement ecosystem&mdash;enhancing user onboarding, experimentation workflows, and community engagement.

Deliverables include lessons, tutorials, notebooks, AI-assisted labs, hackathon challenges, interactive agents, and technical presentations tailored to users across academia, national labs, and industry.

Some travel may be required for workshops, conferences, and hackathons.

Responsibilities
<ul>
<li>Design, author, and maintain structured, hands-on learning materials (courses, tutorials, notebooks, problem sets, quizzes, and challenge tracks) aligned with neutral-atom quantum computing capabilities.</li>
<li>Develop AI-enhanced learning tools, including intelligent tutoring workflows, agent-assisted coding labs, and automated feedback systems.</li>
<li>Build and deploy lightweight ML or AI agent systems that support user onboarding, documentation navigation, experiment configuration, or workflow optimization.</li>
<li>Produce clear, accurate technical presentations and demos for customers, partners, conferences, and hackathons; deliver live and online instruction.</li>
<li>Closely collaborate with the applications research, product and solutions teams to ensure content reflects the latest algorithms, applications, APIs, and hardware constraints.</li>
<li>Translate new R&amp;D into learner pathways; define objectives and assessments; use learner data, ML-driven insights, and feedback to iterate and improve.</li>
<li>Contribute to scalable infrastructure for educational environments (cloud-based notebooks, APIs, model endpoints, experiment orchestration systems).</li>
<li>Drive customer/partner enablement and community programs (hackathons, forums, workshops) and expand documentation to lower adoption barriers.</li>
<li>Explore and prototype AI agents that assist users in quantum program synthesis, parameter optimization, debugging, or workflow automation.</li>
</ul>
Qualifications
<ul>
<li>Advanced experience in Physics, Computer Science, Electrical Engineering, Machine Learning, or a related field (PhD preferred; MSc/BSc with equivalent experience considered).</li>
<li>Strong foundation in quantum information/science, spanning algorithmic building blocks, software tooling, data analysis, and hardware limitations.</li>
<li>Experience using machine learning systems, AI agents, LLM-based tooling, or intelligent automation frameworks.</li>
<li>Familiarity with modern ML/AI infrastructure (e.g., model APIs, vector databases, agent orchestration frameworks, cloud deployment, experiment tracking).</li>
<li>Experience creating technical education materials or teaching (tutorials, workshops, developer content), with demonstrated interest in research-informed pedagogy.</li>
<li>Excellent written and verbal communication skills; ability to explain complex topics to diverse technical audiences.</li>
<li>Collaborative mindset and the discipline to independently deliver high-quality technical and educational artifacts.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with Bloqade or other QIS tooling for scientific computing.</li>
<li>Familiarity with neutral-atom quantum computing platforms.</li>
<li>Experience applying ML techniques and agents to scientific and quantum computing, particularly in the context of education.</li>
<li>Experience building or deploying AI agents (e.g., retrieval-augmented systems, code assistants, orchestration frameworks).</li>
<li>Experience with MLOps, infrastructure-as-code, containerization, or cloud-based notebook environments.</li>
<li>Track record presenting at conferences, running hackathons, or building developer communities.</li>
<li>Comfort using data analytics and ML methods to evaluate learning outcomes and improve curricula.</li>
</ul>
The approximate base salary range for this position is $130,400 - $211,900.

We consistently monitor external market data and update base salary ranges accordingly. We determine base compensation decisions on several factors, including as geographic placement, role-specific knowledge, skills, and/or experience. In addition to our base salary offerings, we also provide equity grants for all new hires.

QuEra is committed to cultivating a diverse work environment and is proud to be an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

#LI-NB1</div>

Quantum Scientist – Community, AI & Learning Systems

Cogent Biosciences

<div>
 
 Who We Are
 
 
 
 Cogent Biosciences is a publicly traded biotechnology company focused on developing novel precision therapies to treat a broad range of patients with unmet medical needs. Cogent&rsquo;s lead program, bezuclastinib, is designed to selectively and potently inhibit exon 17 mutations found within the KIT receptor tyrosine kinase, including KIT D816V. KIT D816V is responsible for driving a rare and serious condition called Systemic Mastocytosis, and exon 17 mutations are also found in patients with gastrointestinal stromal tumors (GIST), a type of cancer with strong dependence on oncogenic KIT signaling. Bezuclastinib has exhibited promising initial data across all three trials: APEX in AdvSM, SUMMIT in NonAdvSM and PEAK in GIST, including an encouraging safety profile across 600+ patients in single agent and combination dosing.
 
 
 
 The Role:
 
 The Clinical Account Manager (CAM) will serve as a critical member of the Customer Engagement Team and will have an exciting opportunity within Cogent to potentially launch Bezuclastinib in multiple indications across three disease states. The Clinical Account Manager will be responsible for meeting sales targets and utilizing all available resources while tailoring them to meet the customer's needs through a deep understanding of their requirements. Behaviors that are critical for success in this role are collaboration, communication, planning, relationship building, and the ability to execute tactical initiatives and provide timely feedback. CAMs will report directly to the Regional Business Director.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (Office Practice Managers, Billers, etc.)
 </li>
 <li>
 Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders (OL) and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges.
 </li>
 <li>
 Analyze business performance: Create and execute a comprehensive territory plan. This includes developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following up with medical education programs, and achieving or exceeding sales targets.
 </li>
 <li>
 Demonstrate clinical/disease/product expertise and deliver strategic customer education.
 </li>
 <li>
 Work closely with multiple Cogent internal stakeholders inside and outside the commercial organization to ensure strategic alignment and execution of key strategies/tactics to advance overall business objectives.
 </li>
 <li>
 Implement processes for appropriate patient identification and treatment management.
 </li>
 <li>
 Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts.
 </li>
 <li>
 Have a passion for our products through the entire sales cycle while always building our brand and never losing sight of how we serve patients.
 </li>
 <li>
 Leverage your passion for Oncology/Rare disease state awareness, industry, regulatory, and competitive changes to deliver agreed results.
 
 
 </li>
 </ul>
 
 Desired Experience/Education And Personal Attributes
 
 
 
 <ul>
 <li>
 Ideal candidates have strong clinical selling skills, excellent communication/presentation skills, are effective working in teams and self-starters, as well as strategic and forward thinking.
 </li>
 <li>
 BA/BS or healthcare equivalent degree required.
 </li>
 <li>
 Minimum 5+ years of previous pharmaceutical, biotech, and/or medical sales experience with a strong preference for Rare Disease/Oncology/Hematology.
 </li>
 <li>
 Knowledge of the pharmaceutical marketplace and deep understanding of industry and broader trends in the healthcare landscape.
 </li>
 <li>
 Collaborative and organizationally savvy team player with a history of success in a matrixed setting.
 </li>
 <li>
 Strong negotiation, partnering, and influencing skills.
 </li>
 <li>
 Demonstrated ability to effectively manage business relationships with external strategic partners.
 </li>
 <li>
 Prior experience working in large accounts and/or hospitals required. Expert at navigating complexities and removing barriers to advance corporate objectives in service of patients, caregivers, and HCPs.
 </li>
 <li>
 Successful product launch experience preferred.
 </li>
 <li>
 Prior pharma/biotech start-up experience preferred.
 </li>
 <li>
 Technologically savvy and committed to leveraging data and advanced analytics daily to drive business results.
 </li>
 <li>
 Ability to travel on a frequent overnight basis, with occasional weekend travel, depending on business needs.
 </li>
 <li>
 Must possess a valid driver's license and have reliable access to a personal vehicle
 
 
 </li>
 </ul>
 
 Salary Range
 
 
 
 $200,000 - 240,000 USD
 
 
 Exact compensation will vary based on skills, experience, and location.
 
 
 
 Our Locations
 
 
 
 Waltham, MA: Our headquarters is located in the Greater Boston life sciences community, with an open, collaborative office environment designed to support teamwork and connection. Employees benefit from convenient on-site amenities, including free on-site parking and gym facilities in the building.
 
 
 Boulder, CO: Our Boulder location is home to Cogent&rsquo;s discovery research organization and a key scientific hub with strong leadership based on site. Situated in the greater Denver-Boulder biopharmaceutical corridor, this office plays a central role in advancing our discovery efforts and pipeline.
 
 
 
 Our Offer To You
 
 
 
 At Cogent Biosciences, we offer a competitive salary, bonus, and ongoing stock awards, alongside a benefits package that sets us apart. We cover 100% of medical, dental, and vision premiums for you and your family, and help reduce out-of-pocket costs by funding up to 75% of in-network deductibles. Our benefits also include a 401(k) match with immediate vesting, generous paid time off, 12 weeks of fully paid parental leave, paid family and medical leave for all employees regardless of location, and company-paid short-term disability coverage for up to 20 weeks. Additional perks like wellness programs, tuition reimbursement, and inclusive family-forming support help you thrive at work and beyond.
 
 
 We are proud to be an Equal Opportunity Employer. Our goal is to have a diverse workforce. We do not discriminate on the basis of race, age, color, religion, national origin, gender, sexual orientation, gender identity or expression, veteran status or disability, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
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Clinical Account Manager - Boston, MA

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