sales associate

sales coordinator

account management specialist Jobs in Riyadh

account management specialist

customer success specialist Jobs in Riyadh

customer success specialist

sales representative

customer service agent

Tabby

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The Social Media Customer Support Agent is responsible for delivering exceptional customer support across Tabby&rsquo;s official social media channels. The role requires timely, accurate, and empathetic engagement while protecting customer information, maintaining Tabby&rsquo;s brand voice, and ensuring compliance with internal policies and financial regulations.</div><br>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><br>
<ul>
<li>
Respond to customer inquiries across X, Instagram, Facebook, TikTok, and LinkedIn.</li>
<li>Resolve customer issues within agreed SLAs.</li>
<li>Move public conversations to Direct Messages whenever account verification is required.</li>
<li>Educate customers about Tabby products, repayments, refunds, disputes, and account management.</li>
<li>Escalate complex cases while maintaining ownership until resolution.</li>
<li>Maintain Tabby&rsquo;s tone of voice and protect the company's public reputation.</li>
<li>Follow verification, security, and compliance procedures.</li>
<li>Document cases accurately using CRM and support tools.</li>
<li>Collaborate with QA, WFM, Product, Risk, Collections, and Marketing teams.</li>
<li>Participate in coaching sessions and continuous improvement initiatives.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Bachelor's degree or equivalent experience.</li>
<li>Excellent written Arabic and English.</li>
<li>Customer service or social media support experience preferred.</li>
<li>Strong written communication and problem-solving skills.</li>
<li>Ability to work rotational shifts, weekends, and public holidays.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Social Media Specialist

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>26082571<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<br>
<p></p><div><div><p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.</p><p><br>
</p><p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Agent-At Your Service (Shomoos)

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Tabby builds financial products used by millions of users across the GCC. Alongside core fintech products, we are actively building internal platforms for AI agents and LLM-based automation used across the company.</div><div>
<br>
This internship is not educational by default. It is an engineering-adjacent role with real production impact.<br>
</div><div>The AI Agents Platform team builds an internal platform that allows teams across Tabby to create, run, evaluate, and iterate on AI agents. These agents automate real human workflows: customer support, operations, fraud checks, data validation, and internal tooling.</div><div>
<br>
The platform is young, evolving fast, and already used by multiple teams. The internship is designed for candidates who are comfortable working in ambiguous, experimental environments and can think in systems rather than isolated tasks.</div><div></div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><br>
This is not a demo or experimentation-only role. Interns work on real agents, workflows, and internal tools.<br>
</div><ul><li>Build AI agents and automations using internal no-code and low-code tooling</li>
<li>Configure agent workflows, tools, and orchestration logic</li>
<li>Integrate agents with internal systems via APIs and tools</li>
<li>Participate in designing agent architectures and workflows</li>
<li>Help test, evaluate, and iterate on agent behavior and quality</li>
<li>Work with datasets and evaluation results to improve agent performance</li>
<li>Document agent logic, workflows, and best practices</li>
<li>Work closely with platform engineers, product managers, and internal users</li>
</ul><ul><li>Strong logical and systems thinking</li>
<li>Ability to break down human workflows into structured steps</li>
<li>Understanding of how web services, APIs, and tools interact</li>
<li>Experience with no-code or low-code platforms</li>
<li>Basic understanding of data formats (JSON), APIs, and webhooks</li>
<li>Ability to reason about edge cases, failure modes, and correctness</li>
<li>High level of ownership and responsibility</li>
<li>Comfort with fast iteration and experimental environments</li>
<li>English sufficient for documentation and team communication</li>
</ul><ul><li>Experience with LLMs, AI agents, or automation</li>
<li>Experience building internal tools or automations</li>
<li>Experience with Python</li>
<li>Education in data science, machine learning field</li>
<li>Understanding of prompt design or agent orchestration concepts</li>
<li>Familiarity with evaluation, testing, or quality metrics</li>
<li>Curiosity about AI system behavior and limitations</li>
</ul><ul><li>Expert-level knowledge of LLMs, agent frameworks, or prompt engineering</li>
<li>Prior professional AI, automation, or platform engineering experience</li>
<li>Mastery of all listed no-code platforms or LLM tooling</li>
<li>Deep knowledge of ML internals, model training, or RAG architectures</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
Saudi nationals only</li>
<li>Self-funded internship by Tabby</li>
<li>We welcome both current students and fresh grads</li>
<li>We expect a full-time level of engagement throughout the internship. The program is not part-time: interns should be ready to contribute at a full working-day pace. We understand that students may occasionally need flexibility for classes or exams, which can be aligned with the mentor in advance, but overall performance, ownership, and context involvement are expected at a full-time level.</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Format</b></h3><br>
<ul>
<li>
Paid internship</li>
<li>Full integration into the automations building team</li>
<li>Distributed engineering team across multiple countries</li>
<li>Open to Saudi nationals (Saudi passport required); location flexible &mdash; candidates may be based outside KSA</li>
<li>Office-first in Riyadh where possible</li>
<li>Clear path to a junior AI automation, no-code engineer, or platform role based on performance</li>
</ul><div>This internship is intentionally demanding and designed for candidates aiming for fast professional growth in AI agents and automation engineering.</div><div></div><h3 class="jobSectionHeader"><b><br>
About Tabby</b></h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money.<br>
<br>
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.<br>
<br>
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region.<br>
<br>
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

AI Intern

VOCO

<div><p>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG&reg;, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.</p>
<p>We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there&rsquo;s countless opportunities at your fingertips.</p>
<p>We&rsquo;re growing; grow with us.</p>
<p>Exceptional design meets contemporary comfort at voco&reg; Riyadh . We&rsquo;re on King Fahad Road at the heart of the city&rsquo;s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices.</p>
<p></p><p>Responsibilities:</p>
<ul><li>Perform all check-in and check-out tasks</li>
<li>Manage online and phone reservations</li>
<li>Inform customers about payment methods and verify their credit card data</li>
<li>Register guests collecting necessary information (like contact details and exact dates of their stay)</li>
<li>Welcome guests upon their arrival and assign rooms</li>
<li>Provide information about our hotel, available rooms, rates and amenities</li>
<li>Respond to clients&rsquo; complaints in a timely and professional manner</li>
<li>Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests&rsquo; needs</li>
<li>Upsell additional facilities and services, when appropriate</li>
<li>Maintain updated records of bookings and payments</li>
</ul><p>Requirements and skills:</p>
<ul><li>Work experience as a Hotel Front Desk Agent, Receptionist or similar role</li>
<li>Experience with hotel reservations software.</li>
<li>Understanding of how travel planning websites operate, like Booking and TripAdvisor</li>
<li>Customer service attitude</li>
<li>Excellent communication and organizational skills</li>
<li>Degree in hotel management is a plus</li>
<li>This is position is for Saudi Nationals Only</li>
</ul><p></p><p>In return for your hard work, you can look forward to a competitive salary and benefits package &ndash; including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.</p>
<p>And because the VOCO Hotels &amp; Resorts brand belongs to the IHG&reg; family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.</p>
<p>So whoever you are, whatever you love doing, bring your passion to VOCO and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.</p>
<p>You must meet the legal requirements to work in Kingdom of Saudi Arabia.
</p><p></p><p>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Guest Service Agent - voco® Riyadh

Huspy

<div>
 <strong>
  The Story So Far: We&rsquo;re Building a Global Brand in Real Estate
  <br/>
  <br/>
 </strong>
 Huspy is one of the leading real estate technology companies in EMEA.
 <br/>
 <br/>
 Launched in 2020, we now operate in multiple cities across the UAE and Spain, Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one of the fastest-growing players in every European city we&rsquo;ve entered.
 <br/>
 <br/>
 We&rsquo;ve raised over $140 million (Series A and Series B) from the world&rsquo;s top investors, including Sequoia Capital and Balderton Capital, to reshape the homebuying journey through powerful technology and agent-first tools.
 <br/>
 <br/>
 We&rsquo;ve built a SuperApp that empowers real estate agents and mortgage brokers, bringing cutting‑edge technology to one of the world&rsquo;s most traditional industries. We&rsquo;re transforming how property transactions happen &mdash; faster, smarter, and better for everyone.
 <br/>
 <br/>
 We&rsquo;re not slowing down. The question is: will you be part of what&rsquo;s next?
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are looking for a highly driven Strategy &amp; Operations Lead to partner directly with the General Manager, KSA in building and scaling Huspy's real estate business in Saudi Arabia.
 <br/>
 <br/>
 This is a high-impact role at the intersection of strategy, operations, and execution. You will help design the operating model, establish scalable processes, and drive strategic initiatives as we build the Saudi business from the ground up.
 <br/>
 <br/>
 <strong>
  The Main Event: What You&rsquo;ll Drive, Build, and Own
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner closely with the General Manager to define and execute the growth strategy for the Saudi market.
  </li>
  <li>
   Design and continuously optimize the operating model to support rapid business growth.
  </li>
  <li>
   Build, document, and implement scalable SOPs and operational processes across the business.
  </li>
  <li>
   Work closely with developers and strategic partners to establish and strengthen relationships within the Saudi real estate ecosystem.
  </li>
  <li>
   Design and optimize commission structures that effectively incentivize agent performance while supporting sustainable business growth.
  </li>
  <li>
   Support business planning, reporting, and P&amp;L tracking to enable data-driven decision-making.
  </li>
  <li>
   Analyze business performance, identify operational bottlenecks, and implement improvement initiatives.
  </li>
  <li>
   Drive cross-functional projects across Sales, Operations, Product, Marketing, and Finance.
  </li>
  <li>
   Build dashboards, performance metrics, and reporting frameworks to monitor business health and growth.
  </li>
  <li>
   Support hiring and organizational planning as the Saudi team scales.
  </li>
  <li>
   Take ownership of high-priority strategic initiatives and ensure successful execution from concept to implementation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  The Perfect Match: What It Takes to Succeed at Huspy
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3&ndash;4 years of experience in Consulting, Business Operations, or CEO Office roles.
  </li>
  <li>
   Experience working in high-growth startups, scale-ups, consulting, marketplace businesses, or proptech is highly preferred.
  </li>
  <li>
   Strong analytical and problem-solving skills with the ability to turn strategy into execution.
  </li>
  <li>
   Experience designing operational processes, operating models, or business frameworks.
  </li>
  <li>
   Comfortable working with data and business performance metrics, including revenue and P&amp;L reporting.
  </li>
  <li>
   Excellent stakeholder management and communication skills.
  </li>
  <li>
   Entrepreneurial mindset with a willingness to build processes from scratch in a fast-paced environment.
   <br/>
   <br/>
  </li>
 </ul>
 By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
</div>


Strategy and Operations Lead

WSP in the Middle East

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 WSP in the Middle East are seeking a Consultant &ndash; Fire &amp; Life Safety to join our team in Riyadh. In this leadership role, you will provide consultations regarding fire protection and life safety systems for large-scale projects throughout the region. You will provide consultations regarding the development of fire and life safety strategies and engage with clients and stakeholders to ensure compliance with codes and standards of record including the Saudi Building Code (SBC 201 and SBC 801), international codes, and standards (UAE, IBC, NFPA, BS, and others).
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design Oversight: Assist in providing technical input and consultation on fire and life safety systems, including fire detection and alarm systems, water-based suppression systems, clean agent extinguishing systems, smoke control systems, and passive fire protection systems for complex projects. Prepare and support design submissions, calculations, and Fire &amp; Life Safety Strategy reports in coordination with senior engineers. Maintain high standards of quality, accuracy, and professional communication across all deliverables.
  </li>
  <li>
   Compliance &amp; Inspection: Support verification that designs and installations comply with applicable Saudi and international fire and life safety codes and standards. Assist with audits, site inspections, and compliance reviews.
  </li>
  <li>
   Risk Management: Support fire risk assessments and hazard analyses, and contribute to the development of mitigation strategies for complex and high-profile projects.
  </li>
  <li>
   Testing &amp; Commissioning: Assist with integrated testing and commissioning of fire and life safety systems to ensure compliance with regulatory, client, and design requirements.
  </li>
  <li>
   Stakeholder Collaboration: Coordinate with architects, contractors, clients, and relevant government authorities to support smooth project delivery and effective stakeholder engagement.
  </li>
  <li>
   Team Development: Mentor and guide junior and graduate consultants. Promote knowledge sharing, innovation, and best practice in fire safety engineering. Participate in training programmes, technical workshops, and continuous professional development activities.
  </li>
  <li>
   Business Development: Contribute to bid submissions and proposals, attend client meetings, and support the representation of WSP at industry and client events.
  </li>
  <li>
   Thought Leadership: Support the profile of WSP&rsquo;s Fire &amp; Life Safety team through involvement in conferences, technical publications, and professional forums.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in engineering, or related technical field (Fire Protection, Mechanical, Electrical, Civil, Architecture or related field).
  </li>
  <li>
   4-7 years of experience in fire life safety/protection engineering consulting.
  </li>
  <li>
   Knowledge of Saudi Building Code (SBC 201 and SBC 801), international codes, and standards (UAE, IBC, NFPA, BS, and others).
  </li>
 </ul>
</div>


Consultant - Fire & Life Safety

Confidential Government

<div>
 <p>
  <strong>
   Summary
  </strong>
 </p>
 <p>
  Drives an integrated approach to quality, safety, and customer/beneficiary experience across service operations, ensuring consistent delivery, regulatory compliance, and high satisfaction levels.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Develop and manage quality standards and service delivery frameworks
  </li>
  <li>
   Ensure health, safety, and risk management compliance
  </li>
  <li>
   Monitor service performance and customer experience metrics
  </li>
  <li>
   Lead audits, inspections, and continuous improvement initiatives
  </li>
  <li>
   Analyze feedback and implement corrective and preventive actions (CAPA)
  </li>
  <li>
   Produce performance dashboards and executive reports
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   5&ndash;10 years of experience in quality, operations, or service excellence
  </li>
  <li>
   Experience in service-based or project-based environments
  </li>
  <li>
   Prior exposure to quality management, HSE, or customer experience is required
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Engineering, Quality Management, or related field
  </li>
  <li>
   Master&rsquo;s degree is a plus
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Certifications (Preferred)
  </strong>
 </p>
 <ul>
  <li>
   ISO 9001 Lead Auditor
  </li>
  <li>
   Six Sigma (Green Belt or Black Belt)
  </li>
  <li>
   NEBOSH / IOSH or equivalent safety certification
  </li>
  <li>
   Certified Quality Manager (CQM) or similar
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Quality, Safety & Impact Assurance Manager

Explore 109+ Customer service agent in Riyadh this August. Find roles across top companies and apply now to boost your career.