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customer service coordinator

CBRE

Job Details
<br><b>Job Title:</b> Customer Service Representative (Remote) Job Information
<br><b>Job Family / Function:</b> Operations / Customer Service
<br><b>Location:</b> Remote (U.S. East Coast based)
<br><br>
<b>Shift Schedule:</b><br>
<b>Sunday:</b> 10:30 AM – 7:30 PM ET
<br><b>Monday:</b> 11:00 AM – 8:00 PM ET
<br><b>Tuesday:</b> OFF
<br><b>Wednesday:</b> OFF
<br><b>Thursday:</b> 11:00 AM – 8:00 PM ET
<br><b>Friday:</b> 11:00 AM – 8:00 PM ET
<br><b>Saturday:</b> 11:00 AM – 8:00 PM ET
<br><b>Pay Rate:</b> $18.00 per hour About the Role
<br>As a CBRE Customer Service Representative , you will provide front‑line support for a major telecommunications client , responding to facility-related service requests and inquiries across multiple channels. This is a fully remote role supporting a high‑volume, fast‑paced environment where customer experience and responsiveness are critical.
<br>This position is part of the Operations and Customer Service function, which supports day‑to‑day facility operations by ensuring service requests are accurately logged, dispatched, tracked, and resolved. You will serve as a key point of contact between customers, vendors, and internal teams to ensure timely and effective resolution of issues. What You’ll Do
<br>Answer incoming service requests via phone, chat, email, and online portals related to facility and maintenance issues.
<br>Generate and dispatch service request work orders to vendors for completion.
<br>Schedule conference rooms and audio‑visual equipment as requested.
<br>Respond to customer inquiries and concerns and follow up to ensure satisfaction.
<br>Update the Computer Maintenance Management System (CMMS) , customer service databases, and spreadsheets with accurate and timely information.
<br>Contact customers to gather additional details and clearly explain work order processes and next steps.
<br>Run, review, and distribute customer service and performance reports as needed.
<br>Assist with training new hires or temporary employees on CMMS tools, customer service platforms, and call center procedures as required.
<br>Provide informal guidance or technical assistance to coworkers.
<br>Perform other duties as assigned to support operational needs. What You’ll Need
<br>High School Diploma or GED required.
<br>Minimum of two (2) years of related experience ; call center or customer service experience preferred.
<br>Ability to type 45–50 words per minute .
<br>Intermediate proficiency with Microsoft Office applications (Word, Excel, Outlook).
<br>Strong written and verbal communication skills with the ability to interpret instructions and respond to common inquiries or complaints.
<br>Basic analytical and problem‑solving skills with the ability to follow standard procedures.
<br>Ability to work independently in a remote environment while meeting deadlines and performance expectations. Why CBRE
<br>When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure
<br>We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
<br><br>
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future . Employment is contingent upon the successful completion of CBRE pre‑employment screening , which may include a criminal background check, employment verification, drug screen, and other job‑related assessments , in accordance with applicable laws.
<br><b>Equal Employment Opportunity:</b> CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
<br><br>
<b>Candidate Accommodations:</b> CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Customer Service Coordinator

Careers In Travel | Destination Planners

<div>
 <strong>
  Location:
 </strong>
 Remote (United States)
 <br/>
 <br/>
 <strong>
  Company:
 </strong>
 Destination Knot
 <br/>
 <br/>
 <strong>
  About Destination Knot
  <br/>
  <br/>
 </strong>
 Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 The Remote Client &amp; Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.
 <br/>
 <br/>
 This is a support-based role centered on communication, organization, and follow-through.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 Assist clients with booking requests, scheduling, and reservation coordination
 <br/>
 <br/>
 Communicate with clients via email, phone, and messaging platforms to provide updates and support
 <br/>
 <br/>
 Accurately enter, update, and maintain client information and booking details
 <br/>
 <br/>
 Coordinate timelines, confirmations, and service documentation
 <br/>
 <br/>
 Provide general client support and respond to inquiries in a timely, professional manner
 <br/>
 <br/>
 Follow established processes and internal guidelines to ensure accuracy and consistency
 <br/>
 <br/>
 Collaborate with internal teams to support client needs and workflow efficiency
 <br/>
 <br/>
 <strong>
  Qualifications &amp; Skills
  <br/>
  <br/>
 </strong>
 Strong communication and customer service skills
 <br/>
 <br/>
 Highly organized with attention to detail
 <br/>
 <br/>
 Comfortable working independently in a remote environment
 <br/>
 <br/>
 Basic computer proficiency and ability to learn new systems
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 <br/>
 Ability to manage multiple tasks while meeting deadlines
 <br/>
 <br/>
 Professional demeanor and reliability
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 <br/>
 Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
 <br/>
 <br/>
 <strong>
  Work Environment &amp; Schedule
  <br/>
  <br/>
 </strong>
 Fully remote position
 <br/>
 <br/>
 Flexible scheduling options may be available
 <br/>
 <br/>
 Training and ongoing support provided
 <br/>
 <br/>
 <strong>
  Why Join Destination Knot
  <br/>
  <br/>
 </strong>
 Remote work flexibility
 <br/>
 <br/>
 Supportive, structured team environment
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 <br/>
 Clear expectations and processes
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 Opportunity to build valuable coordination and client service skills
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 <br/>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted for next steps.
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


Remote Client & Booking Coordinator

Fire Protection Services, LLC

<div><p>Are you the person everyone goes to when something needs to get done? Is keeping people and things organized the best part of your day? Do you possess great attention to detail and a desire to deliver excellent internal and external customer service? Then this could be the chance you&rsquo;ve been waiting for.<br>
<br>
If you like to work with others to tackle challenges with a can-do approach, are a quick learner, and can move quickly and easily from one task to another, then we want to chat!<br>
<br>
Fire Protection Services, LLC is seeking a dedicated and organized Client Coordinator to support our recurring inspection &amp; service scheduling across our Perry and Atlanta, GA locations. Working closely with our Field Leadership and the Field Technicians this role focuses on persistent customer outreach to schedule annual inspections, recommend additional services, and assist with administrative tasks.<br>
<br>
<b>Key Responsibilities</b></p><ul><li><b>
Customer Outreach:</b> Make persistent calls to approximately up to 50 current clients daily across Atlanta and Perry to schedule recurring inspections (sprinkler, extinguisher, kitchen hood, hydrant, pump) as they come due, ensuring consistent follow-up until booked.</li><li><b>
Scheduling Coordination:</b> Partner with two Inspections Coordinators (covering sprinkler, extinguisher, kitchen hood, hydrant, and pump inspections) to prioritize and confirm appointments for technicians.</li><li><b>
Service Recommendations:</b> Identify opportunities to recommend additional services (e.g., bundling, new offerings) during client calls, testing the waters for account expansion.</li><li><b>
Administrative Support:</b> Assist coordinators with email correspondence, update client records in ServiceTrade and QuickBooks, and maintain inspection schedules using Excel/Google Sheets.</li><li><b>
Flexible Duties:</b> Support the Client Advocate as needed and adapt to evolving tasks, with calling remaining the top priority.</li></ul><p><b>
Qualifications</b></p><ul><li><b>
Experience:</b> 1-2 years in customer service, scheduling, or outreach roles (fire protection or service industry experience a plus).</li><li><b>
Skills:</b><ul><li>
Excellent phone communication and persistence in follow-up calls.</li><li>
Organized, detail-oriented, and able to manage tasks across two locations remotely.</li><li>
Proficiency in ServiceTrade, QuickBooks, Excel, and Google Sheets.</li></ul></li><li><b>
Attributes:</b> Self-motivated, adaptable, and collaborative in a team setting.</li><li><b>
Availability:</b> Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the other location (schedule TBD).</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>
Experience with low-volume, high-persistence calling campaigns.</li><li>
Familiarity with fire safety inspections or recommending service upsells.</li></ul><p><b>
Benefits</b></p><ul><li>
Competitive salary based on experience.</li><li>
Quarterly bonus opportunities</li><li>
Flexible home base option (Atlanta or Perry) with remote work capabilities.</li><li>
Opportunity to grow into broader client support roles.</li><li>
PTO, paid holidays, 401k with match, medical, dental, vision, life insurance.</li></ul><p><br>
</p><p>
</p><p>VMLnkq2wty</p></div>

Coordinator

Jamestown Management Corporation

<div><div><b>Jamestown</b></div><div><b>
 JOB DESCRIPTION</b></div><div></div><div><b><br>
POSITION/LEVEL: Office Coordinator FLSA STATUS: Non-Exempt</b></div><div><b>
DEPT/OFFICE: Property Management DATE: May 2026</b></div><div><b>
REPORTS TO: Assistant General Manager</b></div><div></div><div><b><br>
JOB SUMMARY</b><b>:</b></div><div></div><div><br>
We are looking for an enthusiastic, detail-oriented Office Coordinator to join our Colony Square team. The Office Coordinator must be a team player with a positive attitude and demonstrate flexibility in a high business volume environment. The ideal candidate will be able to display strong customer service skills and experience, along with presenting themselves in a professional and courteous manner.</div><div><b>
QUALIFICATIONS</b><b>:</b></div><ul><li>
Minimum 2-3 years administrative experience, preferably in property management.</li><li>
Strong organizational and planning skills required.</li><li>
Exceptional communication and interpersonal skills with a customer-service focus.</li><li>
Ability to competently utilize Microsoft Word, Excel, PowerPoint and Outlook</li></ul><div></div><div><b><br>
ESSENTIAL JOB FUNCTIONS</b><b>:</b></div><div><ul><li>
Act in accordance with the organization&rsquo;s policies, goals, objectives and core values.</li><li>
Assist with Tenant onboarding and Tenant Inspections</li><li>
Manage MARTA Partnership program</li><li>
Inputs/verify update tenant service calls into workorder system and ensures requests are handled</li><li>
within a timely manner and billed, if applicable.</li><li>
Provide front desk coverage through answering main phone lines timely and greeting guests in a</li><li>
professional, courteous manner.</li><li>
Ensure that tenant contact info and Certificate of Insurance information is always up to date.</li><li>
Type correspondence, memos, reports</li><li>
Upload Leases and Amendments</li><li>
Assist the accounting department by coding vendor invoices and entering Tenant sales figures</li><li>
Assist the Marketing team with email distribution and tracking invoices</li><li>
Order and maintain inventory of office supplies and equipment.</li><li>
Ensure office presentation is always professional, including conference rooms.</li><li>
Develop and maintain positive relations with retailers and vendors with regular check-ins</li><li>
Prepare and edit correspondence, communications, presentations and other documents.</li><li>
Distribute mail</li><li>
Ensure that all tasks are performed within established guidelines to exceed expectations for</li><li>
efficiency, quality, and timeliness.</li><li>
Other responsibilities as requested.</li></ul></div><div></div><div><b><br>
IMPORTANT JOB FUNCTIONS:</b></div><div></div><div><br>
Majority of work time will be spent in an office environment, however, set up and during events, candidate should be able to meet the following physical requirements:</div><div>
Physical Requirements:</div><div><ul><li>
Able to lift up to 35 pounds</li><li>
Standing up to 8 hours a day in an outdoor environment</li><li>
Walking for up to 8 hours a day</li><li>
Stooping</li><li>
Bending up to 4 hours a day</li><li>
Working outdoors for up to 8 hours a day</li><li>
Ability to climb ladders and stairs</li></ul></div><div></div><div><b><br>
MATERIAL AND EQUIPMENT USED</b><b>:</b></div><div><ul><li>
Computer</li><li>
Microsoft Office Suite</li><li>
General Office Equipment</li></ul></div><div><b>
KNOWLEDGE, SKILLS, AND ABILITIES</b><b>:</b></div><div></div><div><b><br>
 Knowledge of:</b></div><div><ul><li>
All computer applications and hardware related to performance of the essential functions of the job.</li></ul></div><div><b>
 Skill in:</b></div><div><ul><li>
Conflict Management Resolution</li><li>
Organizational and interpersonal skills</li><li>
The ability to meet deadlines; accomplish work in order of priority; professionally maintain composure &amp; effectiveness under pressure and changing conditions</li></ul></div></div><div></div>

Office Coordinator

WLG Consulting

<p><b>Full job description</b></p><p><b>We are looking for a licensed realtor who is looking to grow long-term with the company and help us exceed the expectations of the clients we serve.</b></p><p><b>The realtor will be helping with administrative task to support the team lead and be responsible for a broad range of administrative and coordinator duties, along with closing their own deals with sellers and buyers. This position will require a strong attention to detail, initiative, working well under pressure with limited supervision, independent decision making and excellent customer service skills. The professional in this position must be a team player and have excellent organizational and multi-tasking skills in order to maintain firm cohesion on a day-to-day basis. Simply a Beast!</b></p><p><b>How you will assist:</b></p><ul><li>Must have 1+ years of being a licensed realtor with a minimum of $1M in total closed volume</li><li>You will be responsible for organizing and communicating the day to day activities of the manager</li><li>In charge of maintaining the calendar updating it daily or otherwise as needed</li><li>Manage active clients and assist where needed with past clients</li><li>Handle compliance tasks via software</li><li>Take buyer information and home search criteria</li><li>Respond to all customer inquiries in a courteous and professional manner within 24 hours of receiving the call</li><li>Check the MLS for property availability and schedule and map out showing appointments</li><li>Prepare buyer and seller closing packages</li><li>Ensure buyers and sellers are on schedule with their various duties</li><li>Send buyer brokerage and listing agreement</li><li>Maintain timely communication with customers and clients</li><li>Coordinate closely with Transaction Coordinator once under contract</li><li>Perform general office manager duties including ordering office materials and supplies</li></ul><p><b>Job Type: Part-Time or Full-Time</b></p><p><b>There's potential for bonuses. This will be discussed once you're hired</b></p><p><b>Work Location: Hybrid</b></p><p><b>Schedule: Monday to Saturday</b> :Flexible Day shift</p><p><b>Pay: </b>Commission + Monthly</p><p><b>Please submit social media handles with application/resume. I look forward to connecting with you!</b></p><p>Job Types: Full-time, Part-time</p><p>Pay: $50,000.00 - $250,000.00 per year</p><p>Experience:</p><ul><li>Real estate sales: 1 year (Required)</li></ul><p>Work Location: Hybrid remote in Atlanta, GA 30305</p>

Real Estate Agent / Realtor / Admin

Pager Health

<div></div><div><div><div><p><b>Pager Health℠ </b>is <b>a leading AI-powered care navigation platform </b>empowering health plans to deliver high-engagement and simplified, intelligent health experiences for their members and teams.<br>
<br>
Our solutions help people get the right care at the right time in the right place and stay healthy, while simultaneously reducing system friction and fragmentation, powering engagement, and orchestrating the enterprise. Pager Health partners with leading payers, providers and employers representing more than 26 million individuals across the United States and Latin America.</p></div></div><p></p><div><div><div><br>
<div>
</div></div></div></div><div></div><p><b>About You</b></p>
<p>
The Bilingual Care Coordinator is passionate about helping others, demonstrates strong technical proficiency, communicates effectively, and excels at multitasking while adapting quickly in a dynamic environment.</p>
<p><b>
Position Summary</b></p>
<p>
The Bilingual Care Coordinator supports patients and members in navigating the healthcare system with a professional, service-oriented approach. This role partners with nurses, providers, and operational teams to coordinate care, manage scheduling, and support patient communication across the care journey.</p>
<p>
As a non-licensed role, the Care Coordinator provides non-clinical support, helps resolve barriers to care, and ensures a high-quality virtual experience by addressing inbound and outbound needs. All clinical questions or concerns are escalated to licensed staff in accordance with established workflows.</p>
<p><i>
Candidates must be available for at least </i><b><i>2 weekend shifts per month and some holidays.</i></b><i> Shifts may range from </i><b><i>4 to 12 hours (15&ndash;30 hours per week</i></b><i>, based on business needs).</i></p>
<p><i>
Candidates must also be able to complete a </i><b><i>4-week paid training period (full-time), Monday - Friday from 9:00 AM to 5:00 PM.</i></b></p>
<p><b>
Responsibilities</b></p>
<ul>
<li>Provide non-clinical support to patients and members through virtual channels, including messaging, phone, and video, while delivering a high-quality service experience</li>
</ul><ul><li>Support care coordination activities such as scheduling, follow-up outreach, resource connection, and resolving non-clinical barriers throughout the care journey</li>
</ul><ul><li>Partner with nurses, providers, and operational teams to support inbound and outbound workflow needs and help ensure a seamless patient experience</li>
</ul><ul><li>Recognize and escalate clinical concerns, symptom-related questions, urgent issues, or other needs requiring licensed staff in accordance with established workflows</li>
</ul><ul><li>Troubleshoot real-time technology, access, or service issues that may affect the patient or member experience</li>
</ul><ul><li>Support new workflows, operational initiatives, and other non-clinical duties as business needs evolve</li>
</ul>
<p><b>Required Qualifications</b></p>
<ul>
<li>2+ years of experience in a customer-facing, patient-facing, or healthcare support role</li>
</ul><ul><li>Strong verbal and written communication skills</li>
</ul><ul><li>Ability to type 45+ words per minute</li>
</ul><ul><li>Demonstrates strong technical proficiency with the ability to quickly learn and navigate new systems and tools</li>
</ul><ul><li>Comfortable using multiple technology platforms and systems simultaneously</li>
</ul><ul><li>Ability to work in a fast-paced, changing environment</li>
</ul><ul><li>Strong organizational skills and attention to detail</li>
</ul><ul><li>Ability to recognize when an issue requires escalation</li>
</ul><ul><li>Strong Critical Thinking Skills</li>
</ul><ul><li>Demonstrates coachability by receiving and applying feedback constructively to improve performance</li>
</ul><ul><li>Bilingual fluency in English and Spanish, both written and verbal</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Experience in healthcare support (e.g., care coordination, patient access, scheduling, customer service, or concierge support) across inpatient, outpatient, virtual, or contact center environments</li>
</ul><ul><li>Training or experience as a Nursing Assistant, Medical Assistant, or similar healthcare support role</li>
</ul><ul><li>Familiarity with medical terminology and the inpatient/outpatient healthcare ecosystem</li>
</ul>
<p>Hourly Pay: $20 - $21/hour</p><p></p><div><div><br>
<p>
At Pager Health, you will work alongside passionate, talented and mission-driven professionals &ndash; people who are building scalable platforms, solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.
</p></div><p>You will be encouraged to shape your job, stretch your skills and drive the company's future. You will be part of a remote-first, dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly, you will be an industry innovator who is making a positive impact on people's lives.
</p><p>At Pager Health, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br>
<br>
Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format, please do not respond and report it to security@pager.com.<br>
<br>
Pager Health is committed to protecting the privacy and security of your personal information</p></div></div><p></p>

Bilingual Care Coordinator (Per Diem) - U.S. Remote

Rainbow

<div>Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves on their impeccable customer service, strong customer loyalty, and fashion forward apparel. The company has been privately held and debt free since 1935. Since 1980 Rainbow has grown from 32 locations to currently 1100 stores nationally. Rainbow USA is a progressive and rapidly growing retail organization that consistently thrives to open 60 retail store locations each year.
<br>
<br>
<b>Looking for Career Growth? 60 Stores a year means 4-5 NEW Districts and 1 NEW Region a year.</b><br>
<br>
We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team!
<br>
<br>
<b>Job Summary:
</b><br>
<br>
<b>Shoe Coordinator </b>- This is our entry level management position, which will allow you to learn our business, while giving you the skills to operate one of our stores. At least 6 months experience as a department manager in a retail store is required<br>
<br>
<b>Skills Required:</b>
<br>
<br>
<ul><li>Excellent ability to train and motivate staff
</li><li>Able to handle multi-tasks
</li><li>Friendly and courteous with a positive attitude
</li><li>Strong interpersonal skills
</li><li>Able to organize and prioritize work
</li><li>Must be punctual
</li><li>Must be organized
</li><li>Must have great attention to detail
</li><li>Must be a team-player
</li></ul><br>
<b>We offer great compensation and benefits package, and room for professional growth and development.</b></div>

Shoe Coordinator

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