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AL DANIA TRADING HOSPITALITY AND CLEANING W L L

Vacancy Announcement: Customer Service Executive (Local Hiring &ndash; Qatar Only)We are looking for a professional and experienced Customer Service Executive to join our team in Doha, Qatar.Job Requirements:Minimum 1 year of experience in Customer Service* Excellent communication and interpersonal skills* Proficient in English (Arabic is a plus)* Skilled in basic office software (MS Office)* Well-groomed and presentable appearance* Must be currently residing in Qatar with a transferable visa/NOCLocation: Doha, Qatar Preferred Joining Date: ImmediateInterested candidates can send their updated CVs to: aldaniarecruitment.qa@gmail.comJob Type: Full-timeLanguage:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: From QAR2,500.00 per month

CUSTOMER SERVICE EXECUTIVE

AL ALI BUSINESS SOLUTIONS

We are seeking a highly organized and proactive Customer Service &amp; Logistics Executive to serve as a pivotal link between our customers, service engineers, and the supply chain. The ideal candidate will be responsible for managing the end-to-end post-sales process, from quotation and order fulfillment to logistics coordination and customer feedback. This role requires exceptional communication skills, a keen eye for detail, and a strong commitment to customer satisfaction.The Job description is as follows:<ul><li>Daily Customer Call/ email registration and follow up.</li><li>Filing customer records, including contact information.</li><li>Quotations follow-up with customer.</li><li>Expired Quotation follow up (toner &amp; spare parts).</li><li>Assist service engineers for the quote and spare availability.</li><li>Follow up of pending service quote with customers.</li><li>Service payment follow up with customer.</li><li>Inbound/outbound tracker updation.</li><li>Spare parts/ Toner preparation.</li><li>Daily VC collection Report.</li><li>Daily Toner Sales Report.</li><li>Logistics plan report.</li><li>Daily Quotation report.</li><li>Machine Delivery Customer feedback.</li></ul>Desired Skills &amp; Experience<ul><li>Microsoft Tools(Excel, Word etc).</li><li>Zoho CRM</li></ul>Desired Qualities.&middot; Active listener.&middot; Adaptability.&middot; Attention to detail.&middot; Collaboration.&middot; Conflict resolution.&middot; Creativity.&middot; Critical thinking.&middot; Decision-making.Job Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: From QAR3,500.00 per month

Customer Service Executive

MILAHA

<div>Communication
<div>Internal Communication:
 
<ul><li>Key Account Management
</li><li>Customer Solutions Team
</li><li>Business Unit Heads/ Managers
</li></ul></div><div>Purpose:
 
<ul><li>Coordinate key customers' requests/challenges and ensures monitoring of service performance
</li><li>Convey requirements of customers for possibility of developing/improving processes and solutions
</li><li>Frequent exchange of updates including communication of operational issues related to key accounts
</li></ul></div><div>External Communication:
 
<ul><li>Milaha Key Customers
</li><li>Stakeholders and Influencers
</li></ul></div><div>Purpose:
 
<ul><li>Support key customers' business, cross selling, upselling, coordinate with internal divisions to satisfy customers' requirements
</li><li>Represent Milaha and demonstrate strong competence in interactions with stakeholders and influencers
</li></ul></div>Occupational Health &amp; Safety and Environment
Accountability:
 
Are accountable for their acts and omissions.
Responsibility:
 
To follow agreed safe systems of work; to follow training and instructions; and to report accidents, incidents and near misses.
Authority:
 
To stop work if they think the work is unsafe.</div>
 <div><div>Minimum Qualification/Experiences/Skills
 
Education &amp; Professional Qualification:
 
<ul><li>Bachelor&rsquo;s degree (preferred) or diploma in Business, Communication, PR or related field.
</li><li>Proven experience in customer service or a client-facing role.
</li><li>Strong communication (verbal and written) and interpersonal skills.
</li><li>Ability to handle difficult situations with patience and empathy.
</li><li>Proficiency in MS Office and CRM systems.
</li><li>Good problem-solving skills and attention to detail.
</li><li>Ability to work under pressure and manage multiple tasks.
</li><li>Multilingual skills (Arabic/English or other) are an advantage.
</li><li>High Level Agility
</li></ul></div><div>Professional Experience:
 
<ul><li>Minimum 3 years&rsquo; experience in container shipping customer service (line, agent, or NVOCC).
</li></ul>Geographic Experience:
 
<ul><li>GCC
</li></ul>Computer Skills:
 
<ul><li>MS Office
</li><li>ERP
</li></ul>Language Skills:
 
<ul><li>Fluent English &ndash; Reading, Writing and conversing.
</li><li>Arabic is a plus
</li></ul>Market/Industry/Functional Knowledge:
 
<ul><li>Customer Service with Large Entities Exposure
</li><li>Container Shipping or Freight logistics is a plus</li></ul></div></div>
 <div><div>Key Roles &amp; Responsibilities
 
<ul><li>Act as the dedicated focal point for Qatar&rsquo;s VIP customers, ensuring centralized service.
</li><li>Manage end-to-end shipment handling including bookings, documentation, and customer updates.
</li><li>Ensure prompt and clear responses to customer queries, complaints, and service requests.
</li><li>Coordinate with Operations, Documentation, Finance, and Sales teams to deliver seamless service.
</li><li>Track and monitor shipments proactively, updating customers on delays, disruptions, or exceptions.
</li><li>Support Key Account Manager with VIP reports, KPIs, and service performance reviews.
</li><li>Maintain accurate records in CRM/ERP systems for all customer interactions.
</li><li>Identify process gaps and recommend improvements to enhance service delivery.
</li></ul>Communication
 
Internal Communication:
 
<ul><li>Coordinate with Operations/Port teams for vessel schedules, container availability, and handling updates.
</li><li>Work closely with Documentation team to ensure accuracy in Bills of Lading and related documents.
</li><li>Liaise with Finance for payment updates, credit terms, and invoice clarifications.
</li><li>Support Sales/Key Account Manager with customer feedback, volume forecasts, and service requirements.
</li><li>Escalate major service issues to Management with clear reporting and proposed solutions.
</li></ul>Purpose:
 
<ul><li>Share VIP customer requirements with Operations/Port teams to secure space, equipment, and on-time vessel connections.
</li><li>Coordinate with Documentation team to ensure Bills of Lading, delivery orders, and other shipping documents are prepared accurately and on time.
</li><li>Liaise with Finance for invoice clarifications, credit approvals, and monitoring demurrage/detention charges.
</li><li>Provide feedback and insights from VIP customers to the Sales/Key Account Manager to support retention and growth.
</li></ul>External Communication:
 
<ul><li>Serve as the primary point of contact for VIP customers in Qatar.
</li><li>Provide timely updates on sailing schedules, shipment status, delays, and documentation.
</li><li>Clarify requirements for export/import documentation and compliance.
</li><li>Liaise with ports, customs, and logistics partners for smooth cargo movement.
</li><li>Conduct regular check-ins and review calls with VIP customers to strengthen relationships.
</li></ul>Purpose:
 
<ul><li>Serve as the main point of contact for all inquiries, bookings, and shipment updates from VIP clients.
</li><li>Provide accurate and timely information on sailing schedules, cut-off times, documentation requirements, and cargo status.
</li><li>Proactively inform customers about vessel delays, roll-overs, disruptions, and potential extra charges.
</li><li>Clarify and confirm Bill of Lading instructions, customs compliance requirements, and delivery arrangements.
</li><li>Liaise with ports, customs, transport providers, and agents to ensure smooth cargo movement.
</li><li>Build and maintain strong relationships with VIP accounts through consistent updates, service reviews, and issue resolution.</li></ul></div></div>
 <div><div>Minimum Qualification/Experiences/Skills
 
Education &amp; Professional Qualification:
 
<ul><li>Bachelor&rsquo;s degree (preferred) or diploma in Business, Communication, PR or related field.
</li><li>Proven experience in customer service or a client-facing role.
</li><li>Strong communication (verbal and written) and interpersonal skills.
</li><li>Ability to handle difficult situations with patience and empathy.
</li><li>Proficiency in MS Office and CRM systems.
</li><li>Good problem-solving skills and attention to detail.
</li><li>Ability to work under pressure and manage multiple tasks.
</li><li>Multilingual skills (Arabic/English or other) are an advantage.
</li><li>High Level Agility
</li></ul></div><div>Professional Experience:
 
<ul><li>Minimum 3 years&rsquo; experience in container shipping customer service (line, agent, or NVOCC).
</li></ul>Geographic Experience:
 
<ul><li>GCC
</li></ul>Computer Skills:
 
<ul><li>MS Office
</li><li>ERP
</li></ul>Language Skills:
 
<ul><li>Fluent English &ndash; Reading, Writing and conversing.
</li><li>Arabic is a plus
</li></ul>Market/Industry/Functional Knowledge:
 
<ul><li>Customer Service with Large Entities Exposure
</li><li>Container Shipping or Freight logistics is a plus</li></ul></div></div>

Customer Service Executive - Key Accounts

JOB HUB GLOBAL

We are seeking a Customer Relations Executive for our client, a distinguished leader in the automotive trade sector. Known for their expertise in sourcing and delivering top-quality vehicles, this client has built a strong reputation for excellence, innovation, and a deep commitment to customer satisfaction.Job Title: Customer Relations Executive (English &amp; Arabic Speaking)Compensation: QAR 3,500 per month-All InclusiveWorking Days: 6 days a week (Saturday to Thursday)Working Hours: 8 hours per dayLocation: Barwa Commercial Avenue, Doha, QatarContract Duration: 6 months (Extendable)Job Summary: We are hiring a Customer Relations Executive for the automotive trade sector. Candidates must have a strong background in using CRM software within a call center environment and be fluent in Arabic and English. Experience in the automotive industry is highly preferred.Key Responsibilities:<ul><li>Serve as the primary point of contact for customers, addressing inquiries and concerns professionally and promptly.</li><li>Utilize CRM software to manage customer interactions, maintain accurate records, and analyze customer data for improved service delivery.</li><li>Build and nurture long-term customer relationships to enhance satisfaction and loyalty.</li><li>Proactively identify and resolve customer issues by coordinating with relevant internal teams.</li><li>Support customer engagement initiatives such as promotions, events, and feedback activities to strengthen relationships.</li><li>Maintain comprehensive knowledge of products and services, providing accurate and helpful information to customers.</li><li>Monitor and analyze customer service KPIs, implementing strategies to meet and exceed performance targets.</li><li>Contribute to team development by staying updated on industry best practices and assisting in onboarding and training new staff.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred)</li><li>2&ndash;3 years&rsquo; experience in customer relations, with strong CRM and call center background</li><li>Automotive industry experience is a plus</li><li>Fluent in Arabic and English</li><li>Excellent communication, problem-solving, and interpersonal skills</li><li>Proficient in CRM tools and multitasking in a fast-paced environment</li><li>Customer-focused, professional, and team-oriented with strong integrity and accountability</li></ul>Please note that applicants should answer the pre-screening questions to be considered for this position.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, Contract Contract length: 6 monthsPay: QAR3,500.00 per monthApplication Question(s):<ul><li>How many years of working experience do you have as a Customer Relation Executive?</li><li>Do you have experience in a call center?</li><li>Do you have experience using any CRM software? If yes, please specify which platforms you have used?</li><li>Do you Speak English and Arabic?</li><li>Are you comfortable with the offered salary of QAR 3500 (full package)?</li><li>Are you available for a 6-month contract with the possibility of extension?</li><li>Do you provide an NOC (No Objection Certificate)?</li><li>Do you have a valid QID?</li><li>Are you available to begin immediately?</li></ul>

Customer Relationship Management Executive(CRM Executive)- Automotive Industry

Click Solutions

Join our dynamic team as a Tele Sales executive. You will be responsible for prospecting new clients, building relationships, and achieving sales targets in Qatar. This role offers competitive compensation, incentives in addition to salary and opportunities for career growth.Job Description:&middot; Conduct outbound calls to potential clients, presenting our telecom products and services.&middot; Identify customer needs and provide solutions that align with their requirements.&middot; Achieve and exceed sales targets through effective sales techniques and persuasive communication.&middot; Maintain detailed records of interactions and sales activities in our CRM system.&middot; Follow up on leads and build strong relationships with prospective customers.&middot; Stay informed about industry trends, new products, and competitive offerings.&middot; Provide excellent customer service and support throughout the sales process.Qualifications:<ul><li>Excellent communication and interpersonal skills.</li></ul>&middot; Proven experience of 1+ years in Customer service role or similar industry.&middot; Minimum bachelor&rsquo;s degree qualification required.&middot; Ability to work independently and as part of a team in a fast-paced environment.&middot; Valid QID and eligibility to work in Qatar.Be a Part of our innovative team!Send CV to: recruitment@clicksolutionsglobal.com WhatsApp - +974 30662225Job Type: Full-timeLocation: QatarJob Type: Full-timePay: From QAR3,000.00 per month

Female Tele Sales Executive (IT Industry)

Technospark

JOIN OUR TEAMINDOOR TELE SALES EXECUTIVE (FEMALE)Experience Level: 1-2 years (preferred)Key Responsibilities<ul><li>Contact potential or existing customers to promote IT hardware, software, and service solutions.</li><li>Achieve daily, weekly, and monthly sales targets.</li><li>Prior experience in tele sales, customer service, or a related field (IT sales preferred).</li><li>Strong communication and persuasive skills in English (Arabic is a plus).</li><li>Handle customer queries and route them to appropriate departments when necessary.</li></ul>Email your CV to:+974 7034 2224www.tstcqatar.comsales@tstcqatar.com+974 7034 2224* Doha-Qatartechnospark.qaJob Type: Permanent

TELE SALES EXECUTIVE

Quality Qatar Group

Job Title: Automotive Sales ExecutiveLocation: Madinat Al Mawater, Qatar Company: Doha Seoul Car Showroom Job Type: Full-TimeAbout Us:Doha Seoul is a leading car showroom located in Madinat Al Mawater, specializing in high-quality vehicles and exceptional customer service. We are dedicated to providing a premium car-buying experience, offering a wide selection of new and pre-owned vehicles to meet every customer&rsquo;s needs.Job Summary:We are looking for an experienced and motivated Automotive Sales Executive to join our dynamic team. The ideal candidate will have a passion for automobiles, excellent communication skills, and a proven ability to meet and exceed sales targets.Key Responsibilities:<ul><li>Welcome and assist customers in identifying the right vehicle to suit their needs and budget.</li><li>Present vehicle features, specifications, and pricing in a professional and engaging manner.</li><li>Conduct test drives and ensure a superior customer experience throughout the sales process.</li><li>Negotiate and close sales deals effectively to achieve monthly and quarterly targets.</li><li>Maintain up-to-date knowledge of the vehicle inventory, features, and market trends.</li><li>Follow up with clients after sales to ensure satisfaction and encourage referrals.</li><li>Collaborate with management and other team members to ensure smooth daily operations.</li><li>Prepare and process all required sales documentation accurately and efficiently.</li></ul>Qualifications and Requirements:<ul><li>Minimum 2 years of experience in automotive sales, preferably in Qatar.</li><li>Strong communication, negotiation, and customer service skills.</li><li>Excellent presentation and interpersonal abilities.</li><li>Fluency in English (Arabic or other languages is an advantage).</li><li>Valid Qatar driving license is mandatory.</li><li>Professional appearance and positive attitude.</li><li>Knowledge of the local car market and customer preferences in Qatar is a plus.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives.</li><li>Career development opportunities.</li><li>Supportive and dynamic work environment.</li></ul>Job Type: Full-timePay: From QAR2,500.00 per monthExperience:<ul><li>Automotive Sales: 2 years (Preferred)</li></ul>

Automotive Sales Executive

Explore 1560+ Customer service executive in Qatar this November. Find roles across top companies and apply now to boost your career.