senior data security engineer (drm specialist)

associate director of service and leadership development

commercial hvac service technician – $35–$50/hr | port-to-port pay | family-owned | new van

customer service - patient account specialist

senior data security engineer (drm specialist) Jobs in Tampa

associate director of service and leadership development Jobs in Tampa

commercial hvac service technician – $35–$50/hr | port-to-port pay | family-owned | new van Jobs in Tampa

communications specialist

customer service - patient account specialist Jobs in Tampa

customer service patient account specialist

Sherloq Solutions

<div><p><b>About SHERLOQ Solutions-</b></p><p>
Established in 1916, SHERLOQ began as a member-owned cooperative in Tampa, Florida. The founding mission was to facilitate the sharing of credit information, promote the equitable principles in trade and give back to the community. Over 100 years later, SHERLOQ continues as a vibrant company serving hospitals, healthcare systems, physician practices and utilities nationwide. SHERLOQ Solutions, SHERLOQ Revenue Solutions and SHERLOQ Financial serve customers from our Tampa headquarters and mid-west call center in Traverse City, Michigan.</p><p><b>
Responsibilities-</b></p><ul><li>
Provide exceptional customer service to consumers and clients.</li><li>
Comply with HIPAA and State Consumer Protection Laws.</li><li>
Establish contact with consumers to discuss ability/willingness to pay to identify the appropriate repayment programs/options available to them.</li><li>
Record accurate and detailed notes; update account status and consumer's information into the FACS computer system, fill out accurate forms and update the clients system, if required.</li><li>
Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives.</li><li>
Assist in building a positive team environment.</li><li>
Arrive punctual prior to the start of your scheduled shift; schedule time off in advance.</li></ul><p><b>
Skills -</b></p><ul><li>
Strong communication and negotiation skills; ability to effectively and professionally communicate with your peers via email and on the floor.</li><li>
Ability to deal with a variety of personalities and scenarios while managing one's own emotions throughout the call and on the floor.</li><li>
Self-motivated individual with strong customer service attitude.</li><li>
Computer, communication and math skills.</li><li>
Excellent written and oral communication along with good analytical skills of situations.</li></ul><p><b>
Education Requirements -</b></p><ul><li>
High school graduate or equivalent required.</li><li>
One (1) year of customer service and/or medical collection background is preferred.</li></ul><p>
This position earns competitive pay, depending on experience. We value our employees and offer amazing benefits, including medical Insurance, a 401(k) plan, generous vacation and paid-time-off (PTO), eight paid holidays, and tuition reimbursement as well as life, dental, accidental death &amp; disability, and supplemental insurance. Our plans are designed to be both valuable and affordable. If this sounds like the right opportunity in healthcare billing for you, apply today!</p><p>
We are proud to be an EOE/AA Employer &ndash; (Minority/Female/Disabled/Veteran) - <i>http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</i>.
</p><p>We maintain a drug-free workplace and perform pre-employment substance abuse testing.
</p><p><b>READY TO JOIN OUR TEAM?</b></p><p>
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!</p></div>

Customer Service - Patient Account Specialist

Inogen

<div><p><b>Description</b>
</p><p><b>Job Summary:</b></p><p>
The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs. The primary focus for the Support Specialist is to support the local Referral Development Manager (RDM). Allowing the RDM to shift their focus away from delivery and setup of Inogen provided equipment. This could include delivery and setup of Inogen provided equipment, delivery and pickup of testing equipment, reports, and documentation, and participating in sales activities.</p><p><b>
Responsibilities </b>(Specific tasks, duties, essential functions of the job)</p><p><b>
Support Specialist I</b></p><ul><li>
Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.</li><li>
Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.</li><li>
Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.</li><li>
Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.</li><li>
Complete paperwork relating to deliveries, pick-ups &amp; testing.</li><li>
Operate non-commercial vehicle carrying medical equipment.</li><li>
May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.</li><li>
Successfully complete all required safe driving programs, abide by applicable motor vehicle laws and ordinances, and always demonstrate safe driving practices throughout employment.</li><li>
Maintain valid licenses and endorsements required for the position.</li><li>
Facilitate credit card payments through company approved process.</li><li>
Other duties as assigned.</li><li>
Maintain regular and punctual attendance.</li><li>
Comply with all company policies and procedures.</li></ul><p><b>
Support Specialist II</b></p><p>
In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following.</p><ul><li>
Conduct equipment set-up both remotely and directly.</li><li>
Maintain a current calendar reflecting availability for patient appointments.</li></ul><p><b>
Support Specialist III</b></p><p>
In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following.</p><ul><li>
Conduct titration studies, both remotely and directly, completing required documentation accurately and completely within one hour per patient.</li><li>
Complete service calls, both remotely and directly, documenting activities and results in a timely manner.</li><li>
Other duties include acting as a clinical resource for completing clinical appointments.</li></ul><p><b>
Knowledge, Skills, and Abilities
</b></p><ul><li>Demonstrate skills required to instruct patients remotely and directly in the safe use of Inogen supplied equipment.</li><li>
Knowledge of the current technologies used in cardio-pulmonary disease treatments as they relate to Inogen provided services.</li><li>
Ability to work self-manage and work independently.</li><li>
Must have strong work ethic.</li><li>
Excellent oral and written communication skills required.
</li><li>Proficient in use of laptop and electronic tablet required.</li><li>
Attention to detail is required.
</li></ul><p><b>Qualifications </b>(Experience and Education)</p><div><div><div><p><b>
Level I</b></p><p>
Support Specialist I</p></div><div><br>
<ul><li>
High School diploma or equivalent, required.</li></ul><ul><li>
1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div><p><b><br>
Level II</b></p><p>
Support Specialist II</p></div><div><br>
<ul><li>
State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.</li></ul><ul><li>
2 years&rsquo; experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>knowledge/proficiency in Microsoft Office, required.</li><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div><div><div><p><b><br>
Level III</b></p><p>
Support Specialist III</p></div><div><br>
<ul><li>
Licensed or Registered Respiratory Therapist or registered Nurse, required.</li></ul><ul><li>
3 years&rsquo; experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.
</li><li>Intermediate knowledge/proficiency in Microsoft Office, required.</li></ul><ul><li>
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.</li></ul></div></div></div><br>
<p></p>
Disclaimer:<br>
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.<br>
<br>
Inogen assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $19.44 and $22.36 hourly. However, actual base salary if hired will be determined on an individualized basis and will be based on non-discriminatory factors, including as to individual skills, education, experience and market location.<br>
<br>
Inogen is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</div>

Part Time Support Specialist I

AltaThera Pharmaceuticals

<div>
 <p>
  <strong>
   Position Summary
  </strong>
 </p>
 <p>
  The Hospital Account Specialist is responsible for hospital coverage of their assigned territory driving sales to ensure Company sales goals are achieved.
 </p>
 <p>
  The position reports to the National Director of Field Sales or the Regional Sales Manager.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Consistently achieve sales objectives through utilization of Sotalol IV in hospital accounts throughout assigned territory
  </li>
  <li>
   Effectively manage the formulary process to ensure product acceptance and protocol implementation
  </li>
  <li>
   Communicate effectively with all hospital-based stakeholders, including electrophysiologists, pharmacists, nurses and administrators
  </li>
  <li>
   Proactively identify and build relationships with key decision makers in assigned territory
  </li>
  <li>
   Regularly communicate field intelligence to all pertinent AltaThera stakeholders to ensure organizational understanding of the marketplace
  </li>
  <li>
   Work collaboratively with corporate staff, the medical affairs team and other support staff
  </li>
  <li>
   Compliantly communicate balanced, accurate, and complete information on AltaThera products
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   3+ years of pharmaceutical sales experience, with 1+ recent years of sales experience exclusive to HOSPITAL SALES
  </li>
  <li>
   Direct experience being the key driver of hospital formulary acceptance of pharmaceutical products
  </li>
  <li>
   Ability to execute pertinent business-related travel throughout assigned territory, including regular overnight travel
  </li>
  <li>
   Must live within assigned geographic territory
  </li>
  <li>
   Bachelor&rsquo;s degree and valid driver&rsquo;s license required
  </li>
  <li>
   Cardiovascular experience is strongly preferred; electrophysiology experience a major plus
  </li>
  <li>
   Recent experience launching a product or implementing a protocol in the hospital setting
  </li>
  <li>
   Proven ability to drive results in a challenging and ambiguous market
  </li>
  <li>
   Ability to effectively execute total account selling, bringing together multiple stakeholders (i.e. Physician/Pharmacy/Nursing) to achieve unified customer buy-in and implementation
  </li>
  <li>
   Ability to articulate the overall product value proposition as relates to the hospital, the patient and the payer
  </li>
  <li>
   Deep understanding of cardiology drugs and/or devices
  </li>
  <li>
   Performance driven and accountable
  </li>
  <li>
   Entrepreneurial self-starter, while also possessing the ability to be a true team player
  </li>
 </ul>
 <p>
 </p>
</div>


Hospital Account Representative

Family First Homecare

<div><p><b>About Family First
</b></p><p>Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.</p><p></p><div><p>
The Software &amp; Application Support Specialist supports Family First Home Care&rsquo;s mission by ensuring reliable, secure, and user-friendly software systems that enable our teams to focus on delivering exceptional care. This role provides Tier 1 (first level, front line) application support across multiple business systems, combining strong technical troubleshooting skills with a customer-first mindset. The Specialist plays a key role in system adoption, day-to-day support, and continuous improvement of enterprise and department-specific applications.</p></div><p></p><div><p><b><br>
KEY RESPONSIBILITIES</b></p></div><div><ul><li>
Serve as the first point of contact for software and application support requests through the company&rsquo;s ticketing system (Desk365).</li></ul></div><div><ul><li>
Troubleshoot and resolve Tier 1 issues; document actions clearly and escalate efficiently when higher-level support is required.</li></ul></div><div><ul><li>
Manage and track support tickets in alignment with service level agreements (SLAs), ensuring timely response and resolution.</li></ul></div><div><ul><li>
Collaborate with advanced technical support, vendors, and cross-functional teams to share detailed issue information, assist with resolutions, and support system-related projects and implementations.</li></ul></div><div><ul><li>
Act as the primary support contact for assigned business systems by providing advanced user support, assisting with configurations, coordinating updates, and maintaining clear documentation.</li></ul></div><div><ul><li>
Promote secure system use by monitoring access permissions, following security protocols, and reporting potential risks or incidents, including HIPAA and regulatory compliance concerns.</li></ul></div><div><ul><li>
Support software implementations, enhancements, and testing efforts to ensure smooth rollouts and minimal disruption to operations.</li></ul></div><div><ul><li>
Maintain and enhance the software knowledge base, including FAQs and user guides, to support self-service and consistent system use.</li></ul></div><div><ul><li>
Assist with system audits, compliance reviews, and documentation to support organizational and regulatory requirements.</li></ul></div><div><ul><li>
Support incident response during system outages, ensuring accurate communication, documentation, and follow-up.</li></ul></div><div><ul><li>
Stay current on software updates, features, and emerging tools to anticipate impacts on workflows and user experience.</li></ul></div><div><ul><li>
Communicate professionally and effectively with team members across clinical, operational, and administrative departments.</li></ul></div><div><ul><li>
Partner with business units to understand system usage, identify improvement opportunities, and enhance workflows that support patient care and operational efficiency.</li></ul></div><div><ul><li>
Participate in ongoing learning and development to remain current with company systems, best practices, and evolving technologies.</li></ul></div><div><ul><li>
Support organizational initiatives and projects as assigned, contributing technical insight and follow-through.</li></ul></div><div><ul><li>
Assist with the adoption and responsible use of AI and emerging technologies to improve workflows, strengthen user support, and increase system efficiency.</li></ul></div><div><p><b>
EDUCATION &amp; EXPERIENCE</b></p></div><div><ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Systems, or a related field preferred; equivalent relevant professional experience will also be considered.</li></ul></div><div><ul><li>
2+ years of experience in a healthcare or business environment preferred.</li></ul></div><div><ul><li>
Experience with operational support activities and/or supporting enterprise and departmental software systems including implementations and enhancements.</li></ul></div><div><ul><li>
Strong troubleshooting, analytical, and problem-solving skills.</li></ul></div><div><ul><li>
Working knowledge of data security, access control, and compliance requirements; HIPAA familiarity preferred.</li></ul></div><div><ul><li>
Excellent written and verbal communication skills with a strong customer-service orientation.</li></ul></div><div><ul><li>
Ability to manage multiple priorities while maintaining attention to detail.</li></ul></div><div><ul><li>
Familiarity with application support and issue-tracking best practices.</li></ul></div><div><ul><li>
Proactive, resourceful, and comfortable working independently and collaboratively.</li></ul></div><p></p><div><p><b>
WORKING CONDITIONS/EQUIPMENT USE</b></p></div><div><ul><li><h3 class="jobSectionHeader"><b>
Work is performed indoors in a typical office environment</b><b> </b><b>- not substantially exposed to adverse environmental conditions</b><b>.</b></h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader"><b>
Valid driver license with proof of insurance</b></h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader"><b>
Must be able to lift up to fifteen (15) pounds</b></h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader"><b>
Frequent use of office machines to include telephone, computer, and printer</b></h3></li></ul></div><div><ul><li><h3 class="jobSectionHeader"><b>
Ability to travel</b><b> </b><b>up to 10% as needed</b></h3></li></ul></div><p>
#FFCLIN</p><p></p><p>
https://info.flclearinghouse.com/</p><p></p><p><i>
Family First HomeCare, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to </i><i>race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status</i><i>, or any other characteristic protected by federal, state, or local law.</i><i> Family First HomeCare complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p></div>

Software & Application Support Specialist

Cano Health

<div><p>It's rewarding to be on a team of people that truly believe in making an impact!</p><p></p><p>
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.</p><p></p><p><b>
Job Summary</b></p><p>
The Front Desk Coordinator serves as the first point of contact for patients, visitors, and callers at the clinic. This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care.</p><p></p><p><b>
Essential Duties &amp; Responsibilities</b></p><p><b>
Administrative Responsibilities</b></p><ul><li>
Patient Intake and Onboarding</li><li>
Create new patient profiles in the EMR system.</li><li>
Conduct welcome calls and schedule initial appointments.</li><li>
Mail welcome packages to new patients.</li><li>
Obtain required annual consents and patient signatures.</li><li>
Encourage and assist patients with Patient Portal enrollment.</li><li>
Coordinate translation services as needed (e.g., Propia app).</li></ul><p></p><p><b>
Scheduling and Visit Management</b></p><ul><li>
Greet patients and visitors warmly, creating a welcoming and professional environment</li><li>
Address patients concerns or complaints and escalate issues appropriately</li><li>
Schedule a variety of appointments (e.g., TOC, AWVs, sick visits, in-house services).</li><li>
Master scheduling workflows, including same-day visit protocols.</li><li>
Follow all scheduling guidelines; act as the &ldquo;Pit Boss&rdquo; of the schedule.</li><li>
Obtain Health Center Manager approval for scheduling exceptions (e.g., double-booking).</li><li>
Assist with appointment confirmation calls and transportation scheduling.</li><li>
Reschedule all no-shows within 24 hours.</li><li>
Update visit status types in the EMR (eCW) promptly.</li><li>
Support scheduling for special events (e.g., mammogram and DRE campaigns).</li></ul><p></p><p><b>
Data Accuracy &amp; System Proficiency</b></p><ul><li>
Perform demographic verification during patient check-in.</li><li>
Ensure accurate entry of demographics, insurance, and Patient Hub information.</li><li>
Scan and file all documents and ID photos correctly.</li><li>
eFile documents within 48 hours of receipt.</li><li>
Monitor fax inbox for incoming clinical documents.</li><li>
Clear Jellybean inboxes daily.</li></ul><p></p><p><b>
Insurance and Financial Transactions</b></p><ul><li>
Document insurance verification results in the EMR.</li><li>
Collect co-payments and coinsurance in accordance with policy.</li><li>
Run and reconcile end-of-day financial reports.</li></ul><p></p><p><b>
Outbound Communications and Follow-</b>up</p><ul><li>
Make outbound calls to support care initiatives (e.g., AWVs, HEDIS screenings).</li><li>
Follow up with patients within 3&ndash;7 days post-discharge to confirm TOC appointments.</li><li>
Confirm follow-up appointments and ensure referral coordination at check-out.</li></ul><p></p><p><b>
Phone Operations</b></p><ul><li>
Answer and route incoming calls appropriately.</li><li>
Take messages, assist callers, and properly document/disposition each call.</li><li>
Respond to inquiries in person, over the phone and via email with professionalism and accuracy</li></ul><p></p><p><b>
Additional Duties &amp; Responsibilities</b></p><ul><li>
Supports operations, patient/client experience, and communication at the center level.</li><li>
Keep the front desk, lobby and patient facing areas clean, organized and well stocked Monitor and request office supplies as necessary</li><li>
Complete other duties at the discretion of management,&quot; or &quot;Perform all other duties assigned by supervisor or manager.</li></ul><p></p><p><b>
Education &amp; Experience</b></p><ul><li>
High School Diploma or equivalent required.</li><li>
Minimum of one (1) year experience in a healthcare or medical office setting.</li><li>
Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.</li><li>
BLS Certification, be able to respond to medical emergencies (Preferred)</li><li>
Training in gait support, proper lifting techniques, and ADA compliance.</li><li>
Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.</li></ul><p></p><p><b>
Education Requirements</b></p><p><b>
Required/Preferred</b></p><p><b>
Education Level</b></p><p><b>
Discipline</b></p><p>
Required</p><p>
High School Diploma</p><p></p><p><b>
Knowledge, Skills &amp; Proficiencies</b></p><ul><li>
Microsoft Office Suite: Power BI, Excel, Word, Teams, PowerPoint.</li><li>
Strong communication and customer service skills.</li><li>
Detail-oriented with a commitment to data accuracy.</li><li>
Ability to multitask in a fast-paced clinical environment.</li><li>
Technical proficiency in all required systems and software tools.</li><li>
Electronic Medical Records (EMR) system (e.g., eCW) &ndash; Superuser level.</li><li>
Call Center Communications system - (Ring Central)</li><li>
Transportation scheduling software (e.g., TripMaster).</li><li>
Oracle (Expenses).</li><li>
Health Plan, Specialist, and Diagnostic Center Portals.</li><li>
HR platform (e.g., Workday).</li><li>
Availity and other insurance/eligibility portals.</li><li>
Alarm and security monitoring systems.</li><li>
Bilingual (English and Spanish) preferred.</li><li>
Cano.Net ticketing system.</li></ul><p></p><p><b>
Incentive</b></p><p>
This position is eligible to receive a performance bonus each calendar year based upon the Company&rsquo;s achievement of certain financial targets and the achievement of metrics relevant to your position.</p><p></p><p><b><br>
Benefits</b></p><p>
At Cano Health, we are convinced that our success comes from our amazing team of associates. Our commitment is to offer you an exclusive associate benefit package, which is competitive and affordable, to help you take care of yourself and your family. Our plans include medical, dental and vision benefits, 401(k) retirement savings plan, paid time off, company holidays, short-term and long-term disability, life insurance and many more.</p><p></p><p><b>
Job Requirements</b></p><p><b>
Physical Requirements</b></p><p>
This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p></p><p><b>
Work Conditions</b></p><p>
Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing</p><p></p><p><b>
Travel Required
</b></p><p><b>Amount of Expected Travel</b></p><p><b>
Details</b></p><p>
Yes</p><p>
0-25%</p><p>
Flexibility to travel to clinical sites as needed</p><p></p><p><b>
Tools &amp; Equipment Used</b></p><p>
Computer and peripherals, standard and customized software applications and tools, and usual office equipment.</p><p></p><p><b>
Disclaimer</b></p><p>
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</p><p></p><p>
Join our team that is making a difference!</p><p></p><p>
Please see Cano Health&rsquo;s Notice of E-Verify Participation and the Right to Work post here</p></div><p></p>

Coordinator, Front Desk

Elevance Health

<div><p><b>Paragon Senior Account Executive-Infusion Sales, N. FL.</b></p><p></p><p><b>
Location: </b><b>This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.</b></p><p></p><p><i>
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.</i><i>
</i></p><p></p><p>A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.</p><p></p><p>
The <b>Paragon Senior Account Executive-Infusion Sales </b>is responsible for maximizing sales activity in a specified territory within a specific line of business which includes home infusion therapy, infusion center, etc. and strengthening client relationships to meet and/or exceed sales targets while demonstrating comprehensive understanding of disease states requiring infusion treatment.</p><p></p><p><b>
How you will make an impact:</b></p><ul><li>
Consults and collaborates with key decision makers to achieve top line revenue growth through new and renewal sales.</li><li>
Develops and executes on sales strategies to grow the market including proactively sourcing/identifying additional referral potential.</li><li>
Creates and modifies training for new hire associates and new drug launches to roll out to the field.</li><li>
Cultivates deep trust-based relationships and understanding of client needs and priorities while building relationships with pharmaceutical companies, patient advocacy groups, and industry related non-profits.</li><li>
Recommends adjustments for incentive design as the business evolves.</li><li>
Acts as a lead with internal partners to meet/exceed client expectations through customer service and continuous improvement driving opportunities for retention and growth.</li><li>
Serves as an industry expert at the local and state level.</li><li>
Continuously updates knowledge in rapidly changing environment while staying informed of industry trends, competitors, and business threats.</li><li>
Mentors other team members and assists with onboarding new sales associates.</li></ul><p></p><p><b>
Minimum Requirements:</b></p><ul><li>
Requires a BA/BS degree and a minimum of 4 years of sales experience which includes a minimum of 2 years medical sales; or any combination of education and experience which would provide an equivalent background.</li></ul><p></p><p><b>
Preferred Capabilities, Skills and Experiences:</b></p><ul><li>
Experience with relevant specialty for the infusion industry is highly preferred. Experience within targeted geographic region strongly preferred.</li><li>
Ability to travel throughout geographic region 50-75% of the time.</li></ul><br>
<p></p>
<p>Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.</p>
<p>Who We Are</p>
<p>Elevance Health is a health company dedicated to improving lives and communities &ndash; and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.</p>
<p>How We Work</p>
<p>At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.</p>
<p>We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.</p>
<p>Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.</p>
<p>The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.</p>
<p>Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.</p>
<p>Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.</p></div>

Paragon Senior Account Executive - Infusion Sales, N. FL.

EVERSANA

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 At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We&rsquo;re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
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 Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
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  Job Description
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 We are hiring an Oncology Sale Representative to support the launch of a newly approved targeted therapy for lung cancer! The Oncology Sales Representative will be responsible for selling a newly approved oncology product to oncology practices in an assigned geographic territory. Our representative will be providing value by engaging Oncologists, Oncology Nurses, office staff and pharmacists in face-to-face discussions.
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 The Oncology Sales Representatives will develop and maintain relationships with Health Care Providers by educating about our client&rsquo;s oncology product and its approved indications as well as the support services offered by our client for cancer patients.
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 Oncology Sales Representatives are expected to possess a high knowledge level of the product, disease state, the customers and territory.
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  Essential Duties And Responsibilities
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   Create, build, and maintain relationships and regular communication with physicians and key thought leaders in the US.
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   Utilize the customer relationship management system to keep call records including account planning.
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   Ensure a high level of expertise and customer service is delivered to all customers.
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   Responsible for collaborating effectively and mobilizing all appropriate resources.
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   Communication Skills: Good communication skills providing the product scientific information to healthcare professionals, oncologists, and other key stakeholders.
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   Adaptability to Oncology Advances: Complete training to understand the disease state and positioning of our client&rsquo;s product.
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   Travel to Medical Offices and Hospitals (80%) some overnight travel may be necessary
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   Hours (40 Hours per week potentially including weekend medical meetings)
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  Qualifications
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  MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
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 The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
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   BA/BS from an accredited college or university required - focus in business, life science, or clinical degree preferred
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   Minimum of 3 years of previous pharmaceutical, medical device, and medical sales experience with at least 1 year in oncology experience with an understanding of the integrated oncology network.
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   Consistent track record of quantifiable/documented sales accomplishments is preferred
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   Demonstrated ability to plan, analyze and act upon sales data within an assigned geography
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   Solid and persuasive business communication with physicians and providers
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   Ability to work independently and exercise good business judgment and discretion and to analyze and address territory opportunities
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   Familiarity with a Sales Force Automation (SFA) application is preferred
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   Computer Skills: proficiency in business software such as Microsoft Outlook, Word, Excel and PowerPoint
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   Ability to travel approximately 30% as needed to cover territory- up to 2 hour radius from headquarter city - some overnight travel may be required.
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   Clinical Knowledge: Ability to complete a clinical product sell
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   Established Relationships: A proven track record in territory.
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   Technology/Equipment: Strong knowledge of VEEVA systems.
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  Additional Information
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  OUR CULTURAL BELIEFS
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  Patient Minded -
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 I act with the patient&rsquo;s best interest in mind.
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  Client Delight -
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 I own every client experience and its impact on results.
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  Take Action -
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 I am empowered and hold myself accountable.
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  Grow Talent
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 - I own my development and invest in the development of others.
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  Win Together
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 - I passionately connect with anyone, anywhere, anytime to achieve results.
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  Communication Matters -
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 I speak up to create transparent, thoughtful and timely dialogue.
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  Embrace Diversity -
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 I create an environment of awareness and respect.
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 Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
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 EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA&rsquo;s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
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 From EVERSANA&rsquo;s inception, Diversity, Equity &amp; Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one&rsquo;s identity. All of our employees&rsquo; points of view are key to our success, and inclusion is everyone's responsibility.
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 Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.
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 Follow us on LinkedIn | Twitter
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Oncology Sales Representative - Tampa/Miami

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