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customer service - regulatory Jobs in Mumbai

customer service - regulatory

customer service executive - cloud & security customer service operations Jobs in Mumbai

customer service executive - cloud & security customer service operations

customer service regulatory

ICICI Securities

<div>
 
 
 Job responsibilities
 
 
 <ul>
 <li>
 Analyze and respond to
 
 investor
 
 grievances and complaints received through SEBI, NSE, BSE, Depositories, and other regulatory authorities.
 </li>
 <li>
 Provide timely clarification and resolution or facilitate amicable settlements with complainants as per regulatory requirements.
 </li>
 <li>
 Represent the company in conciliation hearings, presenting facts clearly and defending the organization&rsquo;s position effectively.
 </li>
 <li>
 Manage end-to-end arbitration cases &ndash; including filing required papers, gathering evidences, preparing defenses, and attending arbitration hearings.
 </li>
 <li>
 Coordinate with internal teams and regulatory bodies to ensure timely and accurate submission of required documents and responses.
 </li>
 <li>
 Prepare and circulate MIS reports related to regulatory complaints, conciliation, and arbitration cases within defined timelines.
 </li>
 <li>
 Stay updated with regulatory changes, circulars, and guidelines from SEBI, Exchanges, and Depositories, and ensure compliance.
 </li>
 <li>
 Support in audits, reviews, and implementation of process improvements.
 </li>
 </ul>
 
 
 Qualification
 
 
 <ul>
 <li>
 Graduate/Post Graduate in Law, Commerce, Finance, or related disciplines.
 </li>
 <li>
 Candidates with LLB/LLM or relevant Regulatory/Compliance certifications will be preferred.
 </li>
 </ul>
 
 
 Experience &amp; Skills
 
 
 <ul>
 <li>
 10 to 15 years of experience in Regulatory Operations, Compliance, or Customer Service functions within the Capital Markets or Financial Services industry.
 </li>
 <li>
 Prior experience in handling SEBI/NSE/BSE investor complaints and arbitration cases is highly desirable.
 </li>
 </ul>
 
 
</div>

Customer Service - Regulatory

Tata Communications

<div>
 
 
 Title: General Manager
 
 
 
 Location: Mumbai
 
 
 
 
 
 
 Broad objective of the role
 
 
 
 Lead the team to drive P&amp;L management through product development and management, sales support and enablement for unified collaboration products
 
 
 with the objective of ensuring increase in product and service profitability, revenue and market competitiveness; and developing and delivering effective multi product solutions to meet customer requirements.
 
 
 
 
 
 
 Minimum qualification &amp; experience
 
 
 
 Experience in similar role with knowledge of Indian regulatory requirements and understanding of technology
 
 
 
 
 
 
 Other knowledge/skills
 
 
 
 Leadership skills such as people management, interpersonal skills; Customer centricity, cross functional skills
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. Product Strategy
 
 
 
 Drive preparation of product roadmap (next 1-3 years) to include new product development, feature introduction, new technology; Prepare AOP for product portfolio basis forecast outlook, market outlook, customer needs, regulatory changes, competition landscape, to include financials goals such as gap revenue targets, EBITDA targets and Capex/Opex requirement for network upgrades or augmentation for existing products to meet targets; Drive annual planning of initiatives to attain targets such as marketing campaigns, new product introduction, cost management initiatives, new technology introduction etc.
 
 
 
 
 
 - Revenue/product
 
 
 - EBITDA/product
 
 
 - CAPEX
 
 
 
 
 
 
 2. Product Development
 
 
 
 Lead discussions with Sales, Customers, Engineering, Technology &amp; Service Evolution and CSO to seek feedback on new product/service requirement, enhancement of existing products and features, augmentation of network capacity to meet growing customer needs, new technology introduction, or increasing operational efficiencies; Lead discussions with relevant teams such as Engineering, Finance, Service Assurance, Service Delivery, Billing to discuss service realisation and operationalizing of product/service and associated costs;Guide team to prepare Market Requirement Document (MRD) to capture market need, forecast potential market demand for product/feature and business justification; Share MRD with senior management to seek approval of Capital Committee; Post approval, liaise with Engineering and CSO for product development and roll out; Provide inputs to team to determine pricing and cost structures; Review status of new service introduction project and take corrective actions if required.
 
 
 
 
 
 - Revenue growth
 
 
 - CAPEX
 
 
 - Customer satisfaction index
 
 
 - Adherence to new product/service launch plan
 
 
 - Operational metrics
 
 
 
 
 
 
 3. Product Lifecycle Management
 
 
 
 Assess P&amp;L of product/service portfolio against annual operating plan and discuss achievement of targets with Sales; Provide direction to team on corrective action plans such as special incentive programs, product training for sales, channel/market initiative; Review pricing, cost models, service levels, promotions/discounts to ensure profitability and discuss with Finance and other relevant teams; Guide team to prepare pricing guidelines; Lead discussions with team on retiring existing products or locations basis growth opportunity and profitability, or adjustments to product roadmap basis market demand.
 
 
 
 
 
 - Revenue growth
 
 
 - CAPEX
 
 
 - Customer satisfaction index
 
 
 
 
 
 
 4. Sales &amp; Marketing Enablement
 
 
 
 Discuss go-to market plan and product positioning basis competition landscape analysis, customer requirement, product improvement areas and USPs with Sales and Marketing team and plan marketing campaigns such as special pricing, cross product bundling; Define success metrics for campaigns, evaluate post campaign success and take corrective actions if required; Guide team on preparation of sales and marketing toolkits (with product information, brochure, presentations etc); Drive engagement with key customers; Guide team to validate solution, evaluate operational aspects such as billing process and pricing incase of strategic deals; Guide team to define governance process and ensure adherence; Monitor product, process and governance training for Sales team.
 
 
 
 
 
 - Definition of governance process
 
 
 - Number of escalations from Sales
 
 
 
 
 
 
 5. Regulatory and Legal Compliance
 
 
 
 Guide team to be updated and anticipate changes in regulatory guidelines such as tariff revision submission with TRAI; Drive framework and policy definition to ensure adherence to regulatory guidelines; Monitor adherence to defined framework and take corrective actions if required.
 
 
 
 
 
 - Adherence to regulatory requirements
 
 
 - Audit results
 
 
 
 
 
 
 6. Team Development
 
 
 
 Regularly review team structure and assess talent requirements; participate in the recruitment and selection process; conduct goal setting and performance review for the team; drive team development, engagement and reward initiatives; coach and mentor team members as required and ensure resolution of any people issues.
 
 
 
 
 
 - Team engagement
 
 
 - % attrition
 
 
 - Manpower cost and productivity
 
</div>

General Manager - Product Managment

Getinge

<div>
 
 
 Job Overview
 
 
 
 Product Manager (PM) - Digital Healthcare Solutions, is responsible for defining the strategy, roadmap, and feature requirements for hardware and software products that support healthcare delivery. The role focuses on optimizing clinical and operational workflows, enabling staff efficiency, and improving patient outcomes to drive operational excellence.
 
 
 
 
 
 
 Responsibilities and Essential Duties
 
 
 <ul>
 <li>
 Be the Technical Spokesperson for DHS for all technical related inquiries
 </li>
 <li>
 Create &amp; Review all DHS technical quotations for sales team
 </li>
 <li>
 Initiate/Develop end customers workshops to technically train &amp; promote DHS solutions
 </li>
 <li>
 Manage software updates, including coordinating with Partner&rsquo;s (distributors and hospitals) IT personnel
 </li>
 <li>
 Regulatory approvals &amp; Complaint Handling
 </li>
 <li>
 Own the Installed base/existing customers and work on continuous communications to ensure customer satisfaction/operations and promote add on modules &amp; service agreements
 </li>
 <li>
 Lead technical discussions during for sales negotiation meetings
 </li>
 <li>
 Analyze project funneland submit accurateforecast. Gforce funnelreview &amp; plan inventory
 </li>
 <li>
 Stock monitoring and co-ordinate with logistics to ensure availability of stocks and responsible to track / movement of demo inventory.
 </li>
 <li>
 To improve monitoring of project funneland forecast accuracy(+/- 5% as a target).Submission of Monthly report. S&amp;OP Planning and Forecasting for DHS Products.
 </li>
 <li>
 Forecast Planning and review calls with sales colleagues.
 </li>
 <li>
 KOL creation and management
 </li>
 <li>
 Coverage &amp; Contact&ndash; Regular meetingswith all key customers
 </li>
 <li>
 Plan, Co-ordinate and execute Marketing programs to createpull in the market for entire range of DHS Portfolio.
 </li>
 <li>
 Lead Generation throughmarketing events, customermeetings &amp; follow ups
 </li>
 <li>
 Create Marketing tools, presentations, offer formats, etc.
 </li>
 </ul>
 
 
 
 
 
 Qualification (Knowledge, Skills and Abilities):
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science/applications
 </li>
 <li>
 Minimum 5-7 years&rsquo;experience in relateddomain
 </li>
 <li>
 Education within IT combined with profound experience in application support and customer
 </li>
 </ul>
 
 Relations
 
 <ul>
 <li>
 Technical &amp; Regulatory Awareness:
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 Basic networking and data security principles
 </li>
 <li>
 HL7, DICOM,PACS &amp; FHIR standards for interoperability
 </li>
 <li>
 Cloud vs. on-pre deployment
 </li>
 <li>
 Cybersecurity in healthcare environments
 </li>
 <li>
 India DPDP &ndash; Digital Personal Data Protection
 </li>
 <li>
 Hospital accreditation standards (NABH, JCI)
 </li>
 </ol>
 <ul>
 <li>
 Experience with network, implementation and administration of servers (Microsoft) combined with great knowledge of SQL
 </li>
 <li>
 Knowledge of Microsoft Office and Visio Applications. Preferably, experience from a similar support function
 </li>
 <li>
 Deep understanding of IT Infrastructure and iHIS requirements
 </li>
 <li>
 Knowledge of the CSSD &amp; OR Department workflow will be an advantage
 </li>
 <li>
 Excellent presentation and objection-handling skills.
 </li>
 <li>
 Excellent planning and implementation skills.
 </li>
 <li>
 Ability to work remotely with minimal supervision.
 </li>
 <li>
 Good communication skills face to face and over the phone and able to convert heavy technical information to a non-technical audience
 </li>
 <li>
 Structured, methodical, analytical and systematic in problem solving
 </li>
 <li>
 Ability to forge and maintain relationships with customers
 </li>
 <li>
 Must be a team player
 </li>
 </ul>
 
 
</div>

Product Manager - Digital Healthcare Solutions

PwC India

<div>
 
 
 Line of Service
 
 
 Advisory
 
 
 
 
 Industry/Sector
 
 
 FS X-Sector
 
 
 
 
 Specialism
 
 
 Risk
 
 
 
 
 Management Level
 
 
 Associate
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in forensic services focus on identifying and preventing fraudulent activities, conducting investigations, and maintaining compliance with regulatory requirements. Individuals in this field play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices.
 
 
 In fraud, investigations and regulatory enforcement at PwC, you will focus on identifying and preventing fraudulent activities, conducting investigations, and confirming compliance with regulatory requirements. You will play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices.
 
 
 
 
 Why PWC
 
 
 
 At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for&nbsp;our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for&nbsp;each other. Learn more about us.
 
 
 At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm&rsquo;s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
 
 
 
 
 
 Job Description &amp; Summary
 
 
 
 &nbsp;
 
 
 
 
 
 A career within
 
 
 
 &nbsp;
 
 Investigations and disputes
 
 
 , will provide you with the opportunity to help our clients
 
 &nbsp;
 
 
 
 leverage
 
 
 
 &nbsp;
 
 
 
 Investigations
 
 
 
 &nbsp;
 
 to enhance their customer experiences, &hellip;&hellip;&hellip;&hellip;&hellip;&hellip;&hellip;&hellip;&hellip;&hellip;&hellip;&hellip;
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 
 *Responsibilities:
 
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 Discuss investigative findings with Partner and others concerned.
 
 &nbsp;
 
 
 
 Assist
 
 
 
 &nbsp;
 
 in conducting Fraud and Misconduct Investigations at variety of locations
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Assist in drafting clear, concise, and extremely robust reports within tight timelines. and across a wide range of industries.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Helps client understand and analyze various events or issues and design remedial measures to deal with them.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Work with clients, fraud examiners, internal &amp; statutory auditors, attorneys,
 
 &nbsp;
 
 
 
 lawyers
 
 
 
 &nbsp;
 
 and law enforcement agencies in critical, challenging and
 
 &nbsp;
 
 
 
 highly sensitive
 
 
 
 &nbsp;
 
 assignments.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Initiate Risk Analytics for Fraud Detection &amp; find solutions that best meet clients&rsquo; needs
 
 &nbsp;
 
 
 
 develop
 
 
 
 &nbsp;
 
 forensic methodologies and forensic strategies in difficult circumstances.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull;
 
 &nbsp;
 
 
 
 Identify
 
 
 
 &nbsp;
 
 key potential legal and regulatory compliance issues and provide an objective review of
 
 &nbsp;
 
 
 
 organization&rsquo;s
 
 
 
 &nbsp;
 
 fraud risk management framework.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Use advanced tools and business intelligence techniques in proactive identification of
 
 &nbsp;
 
 
 
 likely issues
 
 
 
 &nbsp;
 
 and events.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull;
 
 &nbsp;
 
 
 
 Maintaining
 
 
 
 &nbsp;
 
 client confidential data and
 
 &nbsp;
 
 
 
 processing it
 
 
 
 &nbsp;
 
 within the confines of PwC policy
 
 &nbsp;
 
 
 
 regarding
 
 
 
 &nbsp;
 
 data protection and confidentiality.
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Initiate risk analytics for fraud detection and find solutions that best meet clients&rsquo; needs and develop Forensic methodologies and strategies.
 
 
 
 &nbsp;
 
 
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 
 *
 
 
 
 
 Mandatory skill sets
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull;
 
 &nbsp;
 
 
 
 
 
 Assist Partners in conducting various proactive marketing efforts and sales
 
 &nbsp;
 
 
 
 pitch
 
 
 .
 
 
 
 
 &nbsp;
 
 
 
 
 
 &bull; Multitask across multiple engagements with Partners.
 
 
 
 &nbsp;
 
 
 
 
 
 *Preferred skill sets
 
 
 
 
 
 
 
 &nbsp;
 
 
 
 
 
 Proven experience in business development, managing partnerships with large and/or industry-leading organizations
 
 
 
 
 &nbsp;
 
 
 
 &nbsp;
 
 
 
 
 
 *Years of experience
 
 &nbsp;
 
 
 
 required
 
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 Bachelor&rsquo;s Degree holder with
 
 &nbsp;
 
 
 
 strong
 
 
 
 &nbsp;
 
 academic background, preferably in the fields of Finance, Law, Audit or Risk. Qualifications include but not limited to CA, CIMA, ACCA, CFA, CFE
 
 
 
 &nbsp;
 
 
 </li>
 </ul>
 <ul>
 <li>
 
 
 10+ years of professional service leadership including
 
 &nbsp;
 
 
 
 expertise
 
 
 
 &nbsp;
 
 in the areas of investigation, forensic accounting, and other forensic services.
 
 
 
 &nbsp;
 
 
 
 </li>
 </ul>
 
 
 *Education Qualification
 
 
 
 
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 
 CA
 
 
 
 &nbsp;
 
 
 
 
 
 </li>
 </ul>
 
 
 
 Education
 
 
 
 
 (if blank, degree and/or field of study not specified)
 
 
 
 Degrees/Field of Study required: Bachelor Degree
 
 
 Degrees/Field of Study preferred:
 
 
 
 
 
 Certifications
 
 
 
 
 (if blank, certifications not specified)
 
 
 
 
 
 
 Required Skills
 
 
 Investigation
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Communication, Compliance Oversight, Compliance Risk Assessment, Corporate Governance, Cybersecurity, Data Analytics, Debt Restructuring, Emotional Regulation, Empathy, Evidence Gathering, Financial Crime Compliance, Financial Crime Investigation, Financial Crime Prevention, Financial Record Keeping, Financial Transactions, Forensic Accounting, Forensic Investigation, Fraud Detection, Fraud Investigation, Fraud Prevention, Inclusion, Intellectual Curiosity {+ 7 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 
 
 
 Government Clearance Required?
 
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

IN_Associate_Investigation_Investigations & Disputes_Advisory_Mumbai

Spotify

<div>
 At Spotify, we&rsquo;ve connected millions of people to their favorite songs and created a service that people use to discover and enjoy the music and podcasts they love. We&rsquo;ve launched in 184 markets&hellip;and counting! We strive to revolutionize the way people consume music and podcasts, and we&rsquo;ll need some very talented people to help us achieve our mission.
 
 
 We&rsquo;re hiring a Legal Counsel to join the Markets and Regulatory Legal team. This role will help support our commercial businesses, with a focus on India and the APAC region, but will help to support global projects as well. This role can be based in Mumbai, India.
 
 
 The Markets and Regulatory Legal Team supports a broad range of teams and functions within the company, including our Subscriptions, Ad Sales, Marketing, and R&amp;D organizations. As a lawyer for Spotify, you will partner with and provide legal guidance to our business teams across a wide range of stakeholders based in the APAC region, but also on a global basis as needed. Our products and agreements are innovative, progressive, and always evolving so it will be up to you to continuously assess and advise the teams on legal issues using a creative and pragmatic approach.
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Lead regulatory and compliance work for India and APAC, including advising on sector-specific regulations, monitoring regulatory developments, helping Spotify anticipate and manage legal change in the market.
 </li>
 <li>
 Handle legal and government interactions, including responding to regulatory inquiries, government requests, and enforcement actions, and supporting the Government Affairs team where necessary.
 </li>
 <li>
 Partner with cross-functional teams to support product launches and market initiatives, ensuring compliance with applicable laws in India and across APAC.
 </li>
 <li>
 Review, draft, and negotiate a wide range of commercial agreements, including advertising, marketing, partnerships and other commercial deals that support Spotify&rsquo;s business in India and APAC.
 </li>
 <li>
 Improve our standard form agreements and legal processes that help us scale globally with a consistent but locally relevant approach.
 </li>
 <li>
 Work closely with our business teams to summarize and communicate legal concepts clearly and optimally and help them synthesize legal frameworks in developing their business strategies. This includes advising teams on legal risks, regulatory challenges and internal governance.
 </li>
 <li>
 Collaborate with global legal and business teams to ensure alignment, share knowledge, and provide support on global projects and initiatives
 
 
 </li>
 </ul>
 Who You Are
 
 
 <ul>
 <li>
 Fully qualified lawyer, with a combined 5+ years of experience working in a law firm or in-house legal department.
 </li>
 <li>
 Experience in providing legal advice in jurisdictions across the APAC region, preferably including India.
 </li>
 <li>
 Experience advising on regulatory, consumer protection, compliance, intellectual property, privacy, and other legal areas impacting online services.
 </li>
 <li>
 Strong track record of working with a wide range of commercial agreements and providing practical and concrete advice to business partners.
 
 
 </li>
 </ul>
 Where You'll Be
 
 
 <ul>
 <li>
 This role is based in Mumbai
 </li>
 <li>
 We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home
 
 
 </li>
 </ul>
 Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what&rsquo;s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It&rsquo;s in our differences that we will find the power to keep revolutionizing the way the world listens.
 
 
 At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we&rsquo;re here to support you in any way we can.
 
 
 Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world&rsquo;s most popular audio streaming subscription service.
</div>

Legal Counsel, India and APAC

LS Digital Group

<div>
 
 Associate - Digital Analytics
 
 
 
 Office Location
 
 : Ghansoli
 
 
 
 Position Description
 
 :
 
 <ul>
 <li>
 Work independently on tags configuration and the development of tags and data layer using Google Tag Manager for Web and Mobile Apps.
 </li>
 <li>
 Work as an individual contributor and handle pipeline of tagging requests received from various clients as well as support large scale projects.
 </li>
 <li>
 Develop, design, build, test, and monitor of Web data layer and web tags/pixels.
 </li>
 <li>
 Work with interactive marketing teams (paid media, social media, organic search engine optimization) for tracking in their areas and merging of their data with web analytics, as needed.
 </li>
 <li>
 A good understanding of Google ecosystem and can perform tagging across all Google platforms including marketing platforms.
 </li>
 <li>
 Work with program managers/customer service team for timely implementation of changes in tagging due to site changes.
 </li>
 <li>
 Tagging schemas and specifications for new sites and new site features.
 </li>
 <li>
 Quality assurance and debugging of tagging as implemented by developers.
 </li>
 <li>
 Write tagging specifications/flow for developers for enhanced ecommerce websites/apps.
 </li>
 <li>
 Implement proper cookie consent triggers to adhere to regulatory standards (GDPR, CCPA).
 </li>
 <li>
 Write JavaScript to pull data from the DOM, dataLayer, JavaScript variables, and data objects for implementation in Google Tag Manager. Server-side tags implementation is a plus.
 </li>
 <li>
 Write SQL/Big Queries to verify and report on Google Analytics in the data warehouse.
 </li>
 <li>
 Access the Google Tag Manager and Google Analytics APIs for automating tasks.
 </li>
 <li>
 Quality assurance and debugging of tagging as implemented by developers.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 :
 
 <ul>
 <li>
 Strong knowledge of DHTML (HTML, CSS, JavaScript, DOM).
 </li>
 <li>
 Hands-on in Looker Studio (Previously Data Studio) is a plus.
 </li>
 <li>
 Experience architecting, designing, and implementing data within a data layer.
 </li>
 <li>
 Experience in reporting and data crunching.
 </li>
 <li>
 Experience debugging analytics and other HTTP requests with browser developer tools/extensions.
 </li>
 </ul>
 
 
</div>

Digital Analytics Associate

Third Bridge Group

<div>
 We connect the world&rsquo;s top investors and business leaders to the insights that shape investment decisions. From private equity firms and hedge funds to leading consultancies, our clients count on us to find the exact expert they need &mdash; fast.
 
 
 Since 2007, we&rsquo;ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to accelerate their careers.
 
 
 
 Job Description
 
 
 
 You will be working within a dynamic and high-performing global legal team which is growing to keep pace with the fast-paced growth of Third Bridge. As the Legal Counsel based in Mumbai, you will be a trusted legal adviser to the business across the Asia-Pacific region, combining commercial contract expertise with regulatory compliance, corporate governance, and legal innovation - transforming legal from cost centre to growth enabler.
 
 
 
 Your Responsibilities
 
 
 
 Your responsibilities will include but not be limited to:
 
 
 
 Commercial Contracting (Primary Focus - 60%)
 
 
 
 <ul>
 <li>
 Drafting, negotiating and approving agreements with clients across APAC region (including without limitation client agreements, addendums and order forms)
 </li>
 <li>
 Managing vendor contracts (including without limitation service/staff procurement, marketing, NDAs, property leases and content distribution)
 </li>
 <li>
 Developing contract playbooks and templates to enable self-service for routine matters
 </li>
 <li>
 Supporting the commercial team across Asian markets with contract negotiations
 
 
 </li>
 </ul>
 
 Regulatory Compliance (10%)
 
 
 
 <ul>
 <li>
 Advising on financial services regulations, securities law, market abuse regulations and MNPI handling across APAC jurisdictions
 </li>
 <li>
 Monitoring regulatory developments across key Asian jurisdictions (particularly India, China, Singapore, Hong Kong, Australia) and assessing business impact
 </li>
 <li>
 Supporting Compliance colleagues with frameworks and processes tailored to regional requirements
 </li>
 <li>
 Maintaining insurance, supporting regulatory filings and enquiries in APAC markets
 </li>
 <li>
 Advising on data protection and privacy laws across multiple APAC jurisdictions
 
 
 </li>
 </ul>
 
 Corporate Governance (15%)
 
 
 
 <ul>
 <li>
 Managing local companies across APAC jurisdictions and other regulatory requirements
 </li>
 <li>
 Preparing board papers, minutes and resolutions for regional entities
 </li>
 <li>
 Maintaining statutory registers and corporate records
 </li>
 <li>
 Supporting corporate transactions including share issuances, reorganisations and acquisitions
 </li>
 <li>
 Ensuring compliance with local company law requirements across the region
 
 
 </li>
 </ul>
 
 Legal Advisory &amp; Cross-Functional Collaboration (15%)
 
 
 
 <ul>
 <li>
 Efficiently responding to both local internal and external legal enquiries across commercial, regulatory, employment and governance matters
 </li>
 <li>
 Providing integrated legal advice that balances risk with business opportunity
 </li>
 <li>
 Working collaboratively with commercial, compliance, HR and finance teams on a cross-functional basis
 </li>
 <li>
 Conducting legal research, monitoring law updates and analysing impacts on business operations
 </li>
 <li>
 Providing legal training to regional teams on contract fundamentals, regulatory compliance requirements (MNPI, expert networks), and corporate governance
 </li>
 <li>
 Proactively seeking ways to mitigate risks, improve efficiencies, and implement technology and AI solutions
 </li>
 <li>
 Working closely with the Global Head of Legal on strategic legal projects and process improvements
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Law degree from a recognised Indian university (LLB/BA LLB/BBA LLB) or equivalent qualification
 </li>
 <li>
 5-7 years PQE with broad commercial and regulatory experience, preferably including experience in a law firm and in-house environment
 </li>
 <li>
 Regulatory compliance experience in financial services, securities law, or expert network regulations essential - understanding of market abuse, MNPI, and compliance frameworks required
 </li>
 <li>
 Strong contract negotiation and drafting skills with meticulous attention to detail
 </li>
 <li>
 Multi-jurisdictional experience across APAC region highly advantageous (India, China, Singapore, Hong Kong, Australia)
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Comfortable making decisions independently, combined with strong commercial awareness and good business judgement to also know when to escalate issues
 </li>
 <li>
 Experience and knowledge of IP and data protection laws across APAC jurisdictions
 </li>
 <li>
 Technology enthusiasm and process improvement mindset - eager to leverage legal tech, AI solutions and automation
 </li>
 <li>
 Ability to manage multiple matters across different legal areas simultaneously with strong project management skills
 </li>
 <li>
 Desire to be challenged and to work independently on complex and time-sensitive projects
 </li>
 <li>
 Collaborative team player who thrives in fast-paced, high-growth environments
 
 
 </li>
 </ul>
 
 Nice to have:
 
 
 
 <ul>
 <li>
 Additional language skills
 </li>
 <li>
 Experience with expert network or information services businesses
 </li>
 <li>
 Familiarity with US and UK legal frameworks
 </li>
 <li>
 Experience implementing legal technology solutions
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our
 
 benefits
 
 :
 
 
 
 How will you be rewarded?
 
 
 
 <ul>
 <li>
 Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
 </li>
 <li>
 Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
 </li>
 <li>
 Learning &amp;
 
 Development
 
 : Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
 </li>
 <li>
 Health &amp; Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
 </li>
 <li>
 Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
 </li>
 <li>
 Flexibility: Hybrid work options,Work from Anywhere program and flex days, offered at the company&rsquo;s discretion and subject to annual review.
 </li>
 <li>
 Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
 </li>
 <li>
 Snacks &amp; Refreshments: Stay energised with daily snacks, tea, and coffee provided.
 </li>
 <li>
 CSR Days: Contribute to social responsibility with 2 CSR days annually &ndash; take time off to volunteer.
 </li>
 <li>
 Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.
 
 
 </li>
 </ul>
 The successful candidate must, by the start of the employment, have permission to work in the country they are applying.
 
 
 We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application
</div>

Legal Counsel

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