998 follow up counselor, bilingual (spanish)

bilingual member services representative (remote, spanish speaking)

998 follow up counselor, bilingual (spanish) Jobs in Los Angeles

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customer service represntative japanese interpreter full time

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br>
<br>
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together.<br>
<h2 class="jobSectionHeader"><b>
Description</b></h2><div></div><div><br>
<div><b>
Customer Service Representative</b></div>
<div><b>Interpreter - (specific, i.e Japanese, Spanish) language</b></div><br>
<div></div>
<p><b>
As the face of our customer, here&rsquo;s what you will do:</b></p>
<p></p>
<p>Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.</p><h2 class="jobSectionHeader"><b><br>
</b></h2>
<b>What are your responsibilities:</b>
<p></p>
<ul><li>Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication</li>
<li>Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer</li>
<li>Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards</li>
<li>Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally.</li>
<li>Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies.</li>
</ul></div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><div><h3 class="jobSectionHeader"><b>
What&rsquo;s needed to succeed (Minimum Qualifications):</b></h3><br>
<p></p><ul><li>
High school diploma, GED or equivalent</li><li>
Minimum of 18 years old</li><li>
Proficient in English and (Language)</li><li>
Excellent communication skills</li><li>
Comfortable working with computers, mobile devices, and new technologies</li><li>
Able to work during day and night shifts, weekends, and holidays</li><li>
Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage</li><li>
Ability to acquire a SIDA badge and meet airport requirements for badging</li><li>
Legally authorized to work in the United States without sponsorship</li><li>
Ability to meet the Company attendance standards and uniform and appearance standards</li><li>
Successful completion of interview required to meet job qualifications</li><li>
Reliable, punctual attendance is a crucial function of the position</li><li>
United will consider applicants with criminal histories consistent with Fair Chance Ordinance.</li></ul></div><br>
<div></div>
The starting rate for this role is $24.00.<br>
This is also a bonus eligible position (i.e. profit sharing).<br>
<br>
We offer competitive benefits: medical, dental, vision, life, accident &amp; disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).<br>
<br>
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com</div>

Customer Service Represntative - (Japanese) Interpreter- Full-Time

Customer Service Represntative - (Mandarin) Interpreter- Full -Time

Customer Service Represntative - (Vietnamese) Interpreter-Full -Time

Japanese American National Museum

<p></p><div><div><div><div><div><p>EMPLOYMENT TYPE</p>
<p>P/T Non-exempt Internship</p>
</div><div><p>UNIT</p>
<p>Discover Nikkei</p>
</div><div><p>APPLICATION DEADLINE</p>
<p>04/04/2026</p>
</div></div></div><h2 class="jobSectionHeader"><b>Position Summary:</b></h2>
<div><p>JANM&rsquo;s Discover Nikkei project is partnering with the Japanese American Bar Association (JABA) to host an intern this summer through the Nikkei Community Internship program.</p><p>
This is a paid, 8-week, full-time internship experience. Participants have the opportunity to intern in Southern California through Kizuna, or Northern California through the Japanese Community Youth Council (JCYC) and Japanese American Museum of San Jose (JAMsj).</p><p>
For the Discover Nikkei/JABA intern, we are seeking someone based in Southern California who can help share community stories while also being introduced to the day-to-day practice of different fields of law. They will interview a pioneering Nikkei judge or lawyer, write several articles, and meet with various JABA attorneys and judges. The intern will also meet weekly with Kizuna for community and leadership training and networking.</p><p>
The intern must apply directly to the Nikkei Community Internship program. Each intern will receive a stipend upon completion of the program. (All interns, regardless of location, receive the same stipend.)</p><p><b>
Internship dates:</b> June 22 - August 14, 2026</p><p>
LEARN MORE</p><ul><li><i>There is no cost or application fee to participate in NCI.</i></li></ul></div>
</div><div><div><h2 class="jobSectionHeader"><b>Knowledge, Skills, and Abilities</b></h2>
</div><div><div><h3 class="jobSectionHeader"><b>Experience/Knowledge</b></h3>
<div><p>For the Discover Nikkei/JABA internship, we are seeking someone who is interested in pursuing law and sharing community stories. Ideal candidate is a strong writer and communicator, self-starter, organized, and is detail oriented. Ability to multi-task and prioritize. Ability to work well under pressure to meet deadlines. Strong proofreading skills. Professional phone and email manner is essential. Ability to plan and manage tasks according to firm deadlines, clearly communicate delays, and respond to request in a timely manner. Demonstrated commitment and flexibility in order to ensure a high level of quality service. Ability to adjust and provide appropriate action when unanticipated need arises. Knowledge of Japanese American history and culture and experience with interviewing is a plus.</p></div>
</div><div><h3 class="jobSectionHeader"><b>Environment</b></h3>
<div><p>The intern will be working one day a week on-site at JANM, will spend one day a week with Kizuna at their office and visiting community organizations, and meeting with various attorneys and judges around Southern California and virtually. Other days will be spent working remotely.</p></div>
</div><div><h3 class="jobSectionHeader"><b>REPORTING RELATIONSHIPS</b></h3>
<p>Reports To: Vicky Murakami-Tsuda, Digital Program Manager</p>
<p>Positions Supervised: none</p></div></div></div></div>

2026 Nikkei Community Internship (NCI)

<p></p><div><div><div><div><div><p>EMPLOYMENT TYPE</p>
<p>F/T Non-exempt Internship</p>
</div><div><p>UNIT</p>
<p>Exhibitions</p>
</div><div><p>APPLICATION DEADLINE</p>
<p>04/16/2026</p>
</div><div><p>OPEN DATE</p>
<p>03/13/2026</p>
</div></div></div><h2 class="jobSectionHeader"><b>Position Summary:</b></h2>
<div><p>The Getty Marrow Audience Engagement Intern will work closely with the Vice President of Exhibitions and Art Director and focus on supporting JANM&rsquo;s new permanent exhibition, <i>In the Future We Call Now: Realities of Racism, Dreams of Democracy</i><i>. </i>This reimagined exhibition promises to provide contemporary context for the journey of Japanese Americans, spanning immigration, WWII incarceration, through to contemporary issues. By combining cutting-edge scholarship with immersive exhibits and programming, this exhibition will engage and inspire audiences in a way that resonates with today&rsquo;s societal challenges. The Getty Marrow Audience Engagement Intern will play an integral role within the Exhibitions Unit as the Museum prepares to reopen its Pavilion. Immersed in the dynamic process of bringing the institution&rsquo;s new permanent exhibition to life, the Intern will collaborate closely with multiple departments to ensure a seamless and engaging visitor experience.</p><div><p><b><br>
Intern Stipend:</b> $7,400 gross stipend for Full-Time (40 hours/week),10 consecutive weeks.</p><p><b>
Dates of Internship: </b>10 consecutive weeks, in-person, from June 15 &ndash; August 21, 2026. Temporary, Full-Time (40 hours a week). Monday&ndash;Friday schedule. Require occasional evening &amp; weekend hours.</p></div><p><i>
See below for more details and criteria.</i></p><p></p><p><br>
The mission of the Japanese American National Museum it to promote understanding and appreciation of America&rsquo;s ethnic and cultural diversity by sharing the Japanese American experience. The Japanese American National Museum is the largest museum in the United States dedicated to sharing the experience of Americans of Japanese ancestry.</p></div>
</div><div><div><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities</b></h2>
</div><div><div><ul><li>Working closely with the VP of Exhibitions and Art Director, they will develop innovative tools and resources to deepen audience connection with the exhibition. They will take the responsibility in creating an orientation for volunteers and visitors, and in operationalizing the exhibition&rsquo;s interactive and media-based components. This includes training staff to operate these features effectively, ensuring that the visitor experience is both meaningful and smooth.</li><li>
Throughout the Internship, the Getty Marrow Audience Engagement Intern will strengthen their research and writing skills while learning the fundamentals of designing and producing interactive elements. They will gain hands-on experience with the software programs used in exhibition development and will learn how to create presentations and mock-ups to communicate ideas and train stakeholders. The goal of the Getty Marrow Audience Engagement Internship is to give the Intern the opportunity to enhance the audience experience and provide opportunities for audiences to connect with the Japanese American experience.</li><li>
Capstone project</li><li>
Attends regular department and weekly one-on-one meetings with supervisor</li><li>
Provide support for JANM&rsquo;s Natsumatsuri Family Festival (Saturday in August)</li></ul><p><b><i>
This list is not exhaustive and may be supplemented as necessary. Incumbent will perform related duties as assigned.</i></b></p></div>
</div></div><div><div><h2 class="jobSectionHeader"><b>Knowledge, Skills, and Abilities</b></h2>
</div><div><div><h3 class="jobSectionHeader"><b>Qualification Requirements</b></h3>
<div><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.</p><p></p><h3 class="jobSectionHeader"><b><br>
Criteria for Intern Candidates:</b></h3><p>
The internship opportunities are intended for students from backgrounds underrepresented in museums and the visual arts professions, Eligible candidates from all backgrounds are encouraged to apply for consideration. In addition, each intern applicant must meet the following three (3) eligibility criteria:</p><ul><li>
Be currently enrolled as a full-time undergraduate student in a bachelor&rsquo;s or associate degree program and have completed at least one semester or 2 quarters of college by June 2026. Students who graduated the semester or quarter immediately before the internship begins are also eligible.</li><li>
Attend college in or be a permanent resident of Los Angeles County.</li><li>
Be a US citizen or permanent resident eligible to be legally employed in the US. Students with DACA status valid through the internship period are also eligible.</li></ul><p>
Additionally, please note that:</p><ul><li>
Students who have previously served as Getty Marrow Undergraduate Interns at the Japanese American National Museum are <i>not</i> eligible for consideration.</li><li>
Students enrolled in a second BA or BS or higher degree program are <i>not</i> eligible.</li><li>
Finally, staff members, and relatives of staff or board members are <i>not</i> eligible.</li></ul></div>
</div><div><h3 class="jobSectionHeader"><b>Education</b></h3>
<div><p>High School Diploma. Be currently enrolled as a full-time undergraduate (bachelor&rsquo;s or associate degree program) and have completed at least one semester or two quarters of college by June 2026.</p><p>
Attend college in or be a permanent resident of Los Angeles County.</p><p>
Students enrolled in a second BA or BS program are not eligible.</p></div>
</div><div><h3 class="jobSectionHeader"><b>Experience/Knowledge</b></h3>
<div><p>Interest in Museum Education and Audience Engagement work preferred. Previous experience in developing interactive activities for a museum gallery is beneficial. Willingness to learn and apply new skills. Strong proofreading skills. Professional phone manner is essential. Ability to discern how to prioritize, plan, and manage tasks according to firm deadlines, clearly communicate delays, and respond to request in a timely manner is required. Being able to work well in a team as well as working independently is imperative. Demonstrated commitment and flexibility in order to ensure a high level of quality service. Ability to adjust and provide appropriate action when unanticipated need arises. Knowledge of Japanese American history and culture a plus.</p></div>
</div><div><h3 class="jobSectionHeader"><b>Communication</b></h3>
<div><p>Has excellent communication and negotiation skills. Must be able to provide courteous and effective service to co-workers, volunteers, and the general public. Is able to read, write, and comprehend routine reports and correspondence, including safety rules, operating and maintenance instructions, and procedural manuals. Is able to effectively present information in one-on-one and small group format and large group format.</p></div>
</div><div><h3 class="jobSectionHeader"><b>Computer</b></h3>
<div><p>Is Computer literate, Internet savvy, and experienced with MS Office and Google Suite is required. Experienced using scanners, photocopiers, and printers required. Familiarity with Asana and Adobe Creative Suite is beneficial. Accuracy and attention to detail are essential.</p></div>
</div><div><h3 class="jobSectionHeader"><b>Math</b></h3>
<div><p>Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.</p></div>
</div><div><h3 class="jobSectionHeader"><b>Reasoning</b></h3>
<div><p>Ability to act on own initiative, making consistently sound decisions. Must be able to comply with institutional policies and procedures. Ability to perform effectively under conditions of fluctuating workload. Ability to make practical decisions and solve problems, adapt to change and communicate effectively. Ability to carry out instructions furnished in written, oral, or diagram form and articulate challenges and request support where needed. Reliable follow-through on assigned projects in a complete, well conceived, and timely manner.</p></div>
</div><div><h3 class="jobSectionHeader"><b>Physical</b></h3>
<div><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.</p><p>
The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.</p></div>
</div><div><h3 class="jobSectionHeader"><b>Environment</b></h3>
<div><p>The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>
The noise level in the work environment is usually moderate.</p><p>
The Audience Engagement Intern will have their own desk in the Exhibitions office. They will have a computer with access to the JANM network, internet, a scanner, photocopier, and printer. They will have access to Adobe Creative Suite, Digital Printing, and a host of art production tools. The intern will be in a location approximately 10 feet away from the primary supervisor. They will also have access to a clean space to produce physical artworks and comps of ideas as they would be seen within the exhibition.</p><p></p><p><br>
The Getty Marrow Audience Engagement Internship at the Japanese American National Museum is a Temporary, Full-Time Internship position from June 15 to August 21, 2026. Please note, however, that this is an at-will position, meaning that your employment may be terminated at any time, with or without notice, and with or without cause. There is, in other words, no guarantee that you will be employed until any date in the future, Including August 21, 2026.</p></div>
</div><div><h3 class="jobSectionHeader"><b>REPORTING RELATIONSHIPS</b></h3>
<p>Reports To: C. Hanami, Vice President of Exhibitions and Art Director</p>
<p>Positions Supervised: None</p>
</div><div><h3 class="jobSectionHeader"><b>Salary Range</b></h3>
<p>$7,400 gross stipend for Full-Time (40 hours/week), 10 consecutive weeks</p></div></div></div></div>

2026 Getty Marrow Audience Engagement Intern

Izakaya osen

<p><b>Job description</b></p><p>Must be able to work WEEKDAY and WEEKENDS, lunch and dinner shifts.</p><p>Must have some experiences working in Izakaya Restaurant</p><p>[Qualifications]</p><p>Food handlers Certificate / Responsible Beverage Service (RBS) Certification</p><p>At least 3 years restaurant serving experience</p><p>At least 3 years experience in Japanese Restaurant</p><p>Must have an open availability schedule</p><p>[Pay and Benefits]</p><p>Minimum pay + TIPS</p><p>Employee Discount</p><p>Job Type: Part-time</p><p>Pay: $17.78 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Server

APLA Health

<div><p><b>Requisition #: </b>48849</p><p><b>
Status:</b> Full-time, Non-Exempt</p><p><b>
Schedule:</b> Monday &ndash; Friday, 8AM &ndash; 5PM
</p><p><b>Onsite or Hybrid:</b> Onsite
</p><p><b>Bilingual (English/Spanish):</b> Yes: Spanish Assessment required prior to offer.</p><p>
</p><p><b>POSITION SUMMARY:</b></p><p>
Under the direction of the Contact Center Manager, the Contact Center Specialist is responsible for handling inbound and outbound calls to and from patients and scheduling medical appointments.
</p><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></p><ul><li>
Handle inbound and outbound patient calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>
Assist patients with understanding the limitations of certain services and assist them in finding a solution to their concerns.
</li><li>Handle all scheduling calls and transfer other calls/patient inquires as appropriate.</li><li>
Schedule patient appointments according to clinic scheduling protocols.</li><li>
Register patients in eClinicalWorks according to clinic protocols.</li><li>
Verifies patients&rsquo; insurance coverage and if patient is out of network, unassigned to APLA Health, or uninsured, refers patient to enrollment team.
</li><li>Protects patients' rights by maintaining strictest confidentiality of personal and financial information; adhering to all HIPAA guidelines/regulations.</li><li>
Maintains patient accounts in eClinicalWorks by obtaining, recording, and updating personal and financial information.</li><li>
Exhibit cultural competency with the LGBTQ+ population, underrepresented and underserved communities, and populations living with/at high risk of contracting HIV.</li><li>
Work with the referral coordinator and/or referring agencies to coordinate patient appointments.</li><li>
Work with the patient engagement and retention specialist to coordinate ED/ER follow up patient appointments.</li><li>
Coordinate auxiliary services to assist patients with barriers to access to healthcare (e.g. interpreter services, transportation).</li><li>
Ensure privacy protocols and regulations (e.g. HIPAA) are followed in order to keep patient protected health information safe and secure.</li><li>
Coordinate with other call center agents to improve customer service.</li><li>
Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties.</li></ul><p>
</p><p>OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.</p><p>
On occasion, based on business necessity, staff may be required to work a non-standard schedule.
</p><p><b>REQUIREMENTS:</b></p><p>
Training and Experience:</p><ul><li>
High school diploma or GED required.
</li><li>At least two (2) years&rsquo; experience working in a medical office or two (2) years of other customer service experience preferred.
</li><li>Knowledge about insurance plans as well as Medi-cal/Medicare strongly preferred.</li><li>
Bilingual required &ndash; English/Spanish.</li></ul><p>
Knowledge of:</p><ul><li>
Basic computer software (Microsoft Office Suite)</li><li>
Call Center operations</li><li>
HIPAA and OSHA guidelines</li><li>
eClinicalWorks or similar electronic health record system</li><li>
Ring Central or similar phone system</li><li>
Managed care eligibility
</li><li>Healthcare insurance plans (Medicaid, Medicare, and private/commercial plans; including dental and/or mental health preferred)</li></ul><p>
Ability to:</p><ul><li>
Participate as an effective member of a large service-providing agency</li><li>
Demonstrate non-judgmental and compassionate care towards the LGBTQ+ population, underprivileged and underserved communities, and populations living with/at high risk of contracting HIV</li><li>
Be customer service oriented</li><li>
Possess great active listening skills</li><li>
Strong telephone etiquette
</li><li>Maintain strictest confidentiality of patients</li><li>
Maintain a strict discipline in time management</li><li>
Operate standard office equipment
</li><li>Demonstrate excellent written and verbal communication skills</li><li>
Perform word processing and data entry tasks</li><li>
Meet assigned deadlines
</li><li>Complete assigned tasks with minimal supervision</li><li>
Communicate effectively with patients, staff, peers, and superiors</li></ul><p>
</p><p><b>WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
</b></p><p>This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.</p><p>
</p><p><b>SPECIAL REQUIREMENTS:</b></p><p>
Covid Vaccination and booster required or medical/religious exemption.</p><p>
Equal Opportunity Employer: APLA Health is an Equal Opportunity Employer.</p></div><p></p>

Contact Center Specialist

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