bilingual member services representative (remote, spanish speaking)

customer service represntative - (japanese) interpreter- full-time

customer service represntative - (mandarin) interpreter- full -time

bilingual member services representative (remote, spanish speaking) Jobs in Los Angeles

call center specialist - los angeles, ca Jobs in Los Angeles

call center specialist - los angeles, ca

contact center specialist Jobs in Los Angeles

contact center specialist

customer service represntative - (japanese) interpreter- full-time Jobs in Los Angeles

customer service represntative - (mandarin) interpreter- full -time Jobs in Los Angeles

call center representative

Ultimate Staffing

<div>
 <br/>
 <br/>
 Call Center Representative
 <br/>
 <br/>
 <p>
  <strong>
   Location:
  </strong>
  Pasadena, CA (Onsite)
  <br/>
  <strong>
   Pay Rate:
  </strong>
  $24 per hour
  <br/>
  <strong>
   Schedule:
  </strong>
  Full-time, Onsite Only
  <br/>
  <br/>
 </p>
 Job Summary
 <br/>
 <br/>
 <p>
  We are seeking an experienced Call Center Representative to join our onsite team in Pasadena, CA. The ideal candidate has prior call center experience, strong communication skills, and the ability to handle high call volumes while delivering excellent customer service.
  <br/>
  <br/>
 </p>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Answer inbound calls promptly and professionally.
  </li>
  <li>
   Assist customers with questions, account issues, service inquiries, and problem resolution.
  </li>
  <li>
   Accurately document customer interactions in the system.
  </li>
  <li>
   Maintain a high level of customer satisfaction by providing friendly, solution-focused support.
  </li>
  <li>
   Follow call center scripts, procedures, and compliance guidelines.
  </li>
  <li>
   Escalate complex issues to the appropriate departments when needed.
  </li>
  <li>
   Meet performance metrics including call volume, quality standards, and response time.
  </li>
  <li>
   Collaborate with team members and supervisors to improve processes and customer experience.
   <br/>
   <br/>
  </li>
 </ul>
 Requirements
 <br/>
 <br/>
 <ul>
  <li>
   <strong>
    Previous call center experience required
   </strong>
   (minimum 1 year preferred).
  </li>
  <li>
   Strong verbal and written communication skills.
  </li>
  <li>
   Ability to manage high call volume in a fast-paced environment.
  </li>
  <li>
   Proficient with basic computer systems and data entry.
  </li>
  <li>
   Reliable attendance and punctuality are essential.
  </li>
  <li>
   Professional, customer-focused attitude.
  </li>
  <li>
   Must be able to work full-time
   <strong>
    onsite
   </strong>
   in Pasadena, CA.
   <br/>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <strong>
  Desired Skills and Experience
  <br/>
  <br/>
 </strong>
 Call Center Representative
 <br/>
 Location: Pasadena, CA (Onsite)
 <br/>
 Pay Rate: $24 per hour
 <br/>
 Schedule: Full-time, Onsite Only
 <br/>
 Job Summary
 <br/>
 We are seeking an experienced Call Center Representative to join our onsite team in Pasadena, CA. The ideal candidate has prior call center experience, strong communication skills, and the ability to handle high call volumes while delivering excellent customer service.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 Answer inbound calls promptly and professionally.
 <br/>
 Assist customers with questions, account issues, service inquiries, and problem resolution.
 <br/>
 Accurately document customer interactions in the system.
 <br/>
 Maintain a high level of customer satisfaction by providing friendly, solution-focused support.
 <br/>
 Follow call center scripts, procedures, and compliance guidelines.
 <br/>
 Escalate complex issues to the appropriate departments when needed.
 <br/>
 Meet performance metrics including call volume, quality standards, and response time.
 <br/>
 Collaborate with team members and supervisors to improve processes and customer experience.
 <br/>
 <br/>
 Requirements
 <br/>
 <br/>
 Previous call center experience required (minimum 1 year preferred).
 <br/>
 Strong verbal and written communication skills.
 <br/>
 Ability to manage high call volume in a fast-paced environment.
 <br/>
 Proficient with basic computer systems and data entry.
 <br/>
 Reliable attendance and punctuality are essential.
 <br/>
 Professional, customer-focused attitude.
 <br/>
 Must be able to work full-time onsite in Pasadena, CA.
 <br/>
 <br/>
 <p>
  <em>
   All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
  </em>
 </p>
</div>


Call Center Representative

Planned Parenthood

<div><div>Planned Parenthood Los Angeles is seeking an experienced and caring Call Center Specialist with excellent communication and customer service skills to work at our Los Angeles Headquarters. The Call Center Specialist will provide excellent customer service to both external and internal clients, answer calls, schedule appointments, provide support to Centers and provide general agency or program information.</div>
<div></div>
<div>Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 52+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.</div>
<h3 class="jobSectionHeader"><b>Our Ideal Candidate will have the following qualifications:</b></h3><ul>
<li>High school diploma or equivalent.</li>
<li>Effective and polite communication skills / excellent customer service skills.</li>
<li>Ability to work with computers and enter data quickly and accurately.</li>
<li>Working knowledge of Microsoft Office, especially Outlook and Internet Explorer.</li>
<li>One (1) year proven customer service experience / health care background preferred</li>
<li>Ability to work independently and as a team member.</li>
<li>Exceptional interpersonal and rapport building skills</li>
<li>Possess a warm, caring manner.</li>
<li>Adaptability and flexibility</li>
<li>Ability to relate to diverse communities.</li>
<li>Ability to read and implement written instructions.</li>
<li>Ability to maintain strict confidentiality.</li>
<li>Professional appearance and attitude.</li>
<li>A reliable and flexible means of transportation is required.</li>
<li>Bilingual skills (English/Spanish) preferred.</li>
</ul><h3 class="jobSectionHeader"><b>About the position:</b></h3><ul>
<li>Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.</li>
<li>As first point of contact for PPLA clients, must be courteous and professional at all times.</li>
<li>Answer telephone calls efficiently by meeting the established target amount of average calls / hour.</li>
<li>Be well versed on PPLA health services and answer relevant questions about PPLA health centers and health services.</li>
<li>De-escalate situations involving dissatisfied patients, offering patient assistance and support.</li>
<li>Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.</li>
<li>Schedule patient appointments according to PPLA guidelines, using PPLA&rsquo;s computer-based appointment scheduler.</li>
<li>Provide callers/patients with appropriate resources as necessary.</li>
<li>Must be able to understand and communicate information on payment for health services, including self pay, private insurance and state benefits such as Family PACT and Medi-Cal.</li>
<li>Must adhere to PPLA scripts and protocols.</li>
<li>Follow protocols when handling suspicious calls</li>
<li>Fill in for front desk attendant / ambassador at HQ as requested.</li>
<li>Must follow policies, procedures and PPLA guidelines relating to patient confidentiality as well as reproductive health of minors. (Mandatory Reporting &amp; Out of State Patients)</li>
<li>Comply with safety procedures and emergency procedures.</li>
<li>Adhere to affiliate goals and policies on professionalism, wait time in clinics and on the system for addressing client complaints.</li>
<li>Health Center efforts to achieve established goals for productivity.</li>
<li>Participate in Health Center/affiliate efforts to achieve established revenue cycle goals.</li>
<li>Perform other duties as may be assigned by the Call Center Supervisor and or Manager, Call Center Operations.</li>
<li>Appropriately route calls and/or takes messages regarding other agency department telephone calls.</li>
</ul><h3 class="jobSectionHeader"><b>Generous salary and benefits package includes:</b></h3><ul>
<li>Medical, dental, and vision coverage options for you and eligible dependents</li>
<li>Free basic life/AD&amp;D policy with additional voluntary coverage options</li>
<li>Short Term Disability, Critical Illness and Accident policies</li>
<li>403(b) Retirement plan with up to 3% employer match</li>
<li>Medical and Dependent Flexible Spending Account plans</li>
<li>Public Transportation and Commuter Pre-Tax Reimbursements</li>
<li>Generous vacation, sick, and holiday benefits</li>
<li>Hiring Range: $25.00 per hour (Non-Exempt)</li>
</ul><div>Compensation Philosophy and Position Hiring Range:</div>
<div>At Planned Parenthood Los Angeles we continuously work towards our value of &quot;we respect and honor all people&quot;, which also relates to our compensation philosophy. PPLA recognizes that decisions about pay, and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities, and qualifications, and that they are compensated equitably which considers both internal organizational equity and market compensation data for similar roles.</div>
<div></div>
<div>Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.</div></div>

Call Center Specialist - Los Angeles, CA

Pair Team

<div><h2 class="jobSectionHeader"><b>About Pair Team</b></h2><br>
<p></p>
<p>
At Pair Team, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.</p>
<p>
We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.</p>
<p>
Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.</p>
<p>
We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a <b>58% reduction in emergency department visits</b> and a <b>29% reduction in hospital admissions</b>.</p>
<p>
At Pair Team, were not just delivering care - we're building the future of more equitable, community-driven healthcare.</p><br>
<p></p>
<p><b>
Our Values</b></p>
<ul>
<li><b>Lead with integrity: </b>We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.</li>
<li><b>Embrace challenges:</b> We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.</li>
<li><b>Break through walls: </b>We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.</li>
<li><b>Act beyond yourself: </b>We build each other up and respect boundaries. We seek first to understand and assume positive intent.</li>
<li><b>Care comes first: </b>We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.</li>
</ul><h3 class="jobSectionHeader"><b>In the News</b></h3>
<ul><li><b>Forbes: </b>For Pair Team, Accessibility Is About Delivering Healthcare To Those Who Need It The Most</li>
<li><b>TechCrunch: </b>Building for Medicaid's regulatory moment with Neil Batlivala from Pair Team</li>
<li><b>Axios: </b>Pair Team collects $9M for Medicaid-based care</li>
</ul>
<h2 class="jobSectionHeader"><br>
<b>About the Opportunity</b></h2>
<p>
Pair Team is building a team of deeply passionate individuals ready to change primary care operations for those who need it most. We are looking for a highly motivated full-time Lead Care Manager who is willing to think creatively and empathically to help our team change the way people access healthcare.</p>
<p>
We seek a full-time <b>Bilingual Member Services Representative</b> to play a critical role in our whole-person, interdisciplinary care model, responsible for directly outreaching and engaging with individuals living with Serious Mental Illness/ Substance Use Disorder, experiencing homelessness, and/or those who have high medical needs. We believe in the power of trust and relationships to successfully engage those who may have never received the kind of whole-health care that Pair Team can provide. The Bilingual Member Service Representative will hold the title of a Lead Case Manager.</p><br>
<p><b>
This position primarily allows for remote work; however, it includes 2-3 times a month on-site visits in the community alongside a fellow PairMate. You can expect to engage in these in-person activities 2-3 times per month, close to your city, while the majority of your duties, approximately 90%, will be performed from your home</b></p><br>
<p></p>
<h3 class="jobSectionHeader"><b>
What You'll Do</b></h3>
<ul><li>Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals</li>
<li>Use relationship-based strategies to support members with social support navigation, understanding that many may have lived personal experiences causing them to be initially hesitant or distrusting of the health care system</li>
<li>Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members</li>
<li>Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan</li>
<li>Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks</li>
<li>Collaborates on care issues with Enhanced Care Management team by participating in systematic case reviews and consulting with nurse care manager, behavioral health care manager, and nurse practitioner before taking clinical actions</li>
<li>Consistently meet monthly encounter metrics to ensure compliance with health plan regulations</li>
<li>Identify and break down barriers ensuring individuals' continuation with the program</li>
<li>Assists individuals in securing connection to community supports by scheduling appointments, managing referrals, and ensuring timely follow-ups</li>
<li>Coordinate physical care management appointments through collaboration with external and internal providers</li>
<li>Utilize external and internal online platforms to collaborate with team members and carry out daily tasks</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
What You'll Need</b></h3>
<ul><li>3+ years of general work experience (healthcare call environments preferred)</li>
<li>You are physically located in California
<ul><li>Field Ops requires you to maintain reliable transportation for engagement at clinic, community based organization, and health system partner locations</li>
<li>Virtual Ops requires a quiet, HIPAA compliant and internet connected space</li>
</ul></li><li><b>Bilingual &ndash; English/Spanish</b></li>
<li>Telehealth experience in high volume call settings (inbound and outbound)</li>
<li>Strong understanding of cultural fluency</li>
<li>High degree of empathy</li>
<li>Ability to work collaboratively in a multidisciplinary team</li>
<li>An eye for optimization</li>
<li>Organizational skills</li>
<li>Ability to remain patient when faced with adversity</li>
<li>Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing</li>
<li>A valid driver's license and auto liability insurance</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Qualifications:</b></h3>
<ul><li>Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, or Severe Mental Illness/Substance Use Disorder</li>
<li>2+ years of healthcare call center experience</li>
<li>Experience with motivational interviewing</li>
<li>Metrics driven
</li><li>Zest for problem solving, seeking answers, and thinking outside the box</li>
<li>Detail-oriented and organized self-starter who is a rockstar multitasker</li>
<li>Reliable and comfortable in an ever-changing environment</li></ul><br>
<p></p>
<h3 class="jobSectionHeader"><b>
Because We Value You</b></h3>
<ul><li>Salary: $25/hour</li>
<li>Comprehensive health, vision &amp; dental insurance</li>
<li>401k</li>
<li>Monthly $100 work from home expense stipend for your WFH days</li>
<li>Gas reimbursements for your on-site engagement days</li>
Flexible vacation policy <li>- take the time you need to recharge!</li>
<li>We provide all of the equipment needed for the role</li>
<li>Opportunity for rapid career progression with plenty of room for personal growth!</li></ul><p></p><div><p><i><br>
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.</i></p>
<p><i>
Pair Team participates in E-Verify to verify employment eligibility for new hires.</i><br>
<br>
<i>Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.</i></p>
<p><b>
We do not conduct any TA business outside of our @</b><b>pairteam.com</b><b> emails.</b> If you're ever concerned about spam or fraudulent activity, please reach out to recruiting@pairteam.com.</p>
<p><b>
Note:</b> Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries via email. To apply for a position with us, please submit your application for the role you are interested in. Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below. Thank you!</p></div></div>

Bilingual Member Services Representative (Remote, Spanish Speaking)

America Tax Group, Inc

<p>We are a growing U.S.-based tax resolution firm seeking an experienced Sales Opener with a strong background in tax services. This is a professional, performance-driven role designed for individuals who understand IRS processes and can confidently engage taxpayers facing serious financial challenges.</p><p>If you have prior experience in tax resolution, IRS representation, or tax preparation and are comfortable qualifying cases over the phone, we invite you to apply.</p><p><b>Position Overview</b></p><p>As an Sales Opener, you will serve as the first point of contact for individuals seeking assistance with IRS debt. You will conduct structured qualification calls, gather relevant financial information, assess basic eligibility, and schedule consultations with licensed tax professionals.</p><p>This role requires familiarity with programs such as:</p><ul><li>Offer in Compromise (OIC)</li><li>Installment Agreements (IA)</li><li>Penalty Abatement</li><li>Currently Not Collectible (CNC)</li><li>Wage Garnishments and Bank Levies</li></ul><p><b>Key Responsibilities</b></p><ul><li>Contact inbound and warm leads promptly</li><li>Conduct professional qualification calls</li><li>Identify case viability based on financial criteria</li><li>Accurately document client information in CRM systems</li><li>Schedule qualified appointments for senior consultants</li><li>Maintain professionalism and compliance in all communications</li></ul><p><b>Required Qualifications</b></p><ul><li>Minimum 2 years of prior experience in tax resolution or tax-related services is mandatory</li><li>Working knowledge of IRS procedures and terminology</li><li>Strong communication and objection-handling skills</li><li>Professional phone presence</li><li>Goal-oriented and performance-driven</li><li>Experience in appointment setting or call center roles preferred</li></ul><p><b>What We Offer</b></p><ul><li>Competitive base compensation plus performance incentives</li><li>Consistent inbound lead flow</li><li>Structured systems and onboarding</li><li>Advancement opportunities within a growing organization</li><li>Professional, compliance-focused environment</li></ul><p>We are seeking disciplined professionals who can combine tax knowledge with strong communication skills to guide taxpayers toward the right solution.</p><p>Qualified candidates should submit a resume outlining relevant tax experience.</p><p>Work Location: In person</p>

Sales Opener - Minimum 2 years of Tax resolution experience is required.

VXI Global Solutions

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Job Title </b>: Customer Service Associate - Healthcare
<br>
<br>
<b>Location </b>: Remote
<br>
<br>
<b>About Us </b>:
<br>
<br>
We are a leading specialty pharmacy dedicated to supporting patients with complex and chronic health conditions. Our mission is to elevate patient care through innovative solutions and compassionate support. Join us in making a tangible difference in patients' lives by delivering world-class customer service in a remote, dynamic environment.
<br>
<br>
<b>Role Overview </b>:
<br>
<br>
As a <b>Customer Service Associate, </b>you'll be the first point of contact for patients and prescribers, ensuring their needs are met with efficiency, professionalism, and empathy. This role is essential to building trust and delivering a seamless experience, enabling patients to access critical medications and services with ease.
<br>
<br>
<b>What You'll Do </b>:<br>
<br>
<br>
<ul><li>Provide top-tier support to patients and prescribers via inbound and outbound phone calls or web-based communication channels.</li><li>
Address a variety of inquiries, including:</li><li><ul><li>
Scheduling medication deliveries.</li></ul><br>
<ul><li>
Resolving billing, insurance, or account issues.</li></ul><br>
<ul><li>
Explaining patient benefits clearly and confidently.</li></ul><br>
<ul><li>
Tracking and updating order statuses.</li></ul></li></ul><br>
<ul><li>
Collaborate with internal expert teams to deliver fast, effective resolutions to patient concerns.</li><li>
Handle a high volume of daily interactions (30-50 calls per day) with accuracy and compassion.</li><li>
Learn and master systems and procedures through a comprehensive paid training program.</li><li>
Meet key performance metrics, including productivity, quality, and patient satisfaction goals.</li><li>
Maintain professionalism and adaptability in a fast-paced virtual environment.</li></ul><br>
<b>
What We're Looking For </b>:<br>
<br>
<br>
<ul><li><b>Education </b>: High school diploma or equivalent required.</li></ul><ul><li><b><br>
Experience </b>: 2+ years in customer service (call center experience is a plus).</li></ul><ul><li><b><br>
Technical Skills </b>: Proficiency in Microsoft Office Suite; ability to navigate and manage multiple systems simultaneously.</li></ul><ul><li><b><br>
Communication </b>: Exceptional verbal and written communication skills; ability to convey information with clarity and empathy.</li></ul><ul><li><b><br>
Soft Skills </b>:<br>
<br>
<br>
<ul><li>Strong organizational and time-management abilities.</li></ul><br>
<ul><li>
A proactive, solutions-oriented mindset.</li></ul><br>
<ul><li>
Ability to adapt to diverse patient needs with professionalism.</li></ul><br>
<b>
Work Environment </b>:<br>
<br>
<br>
<ul><li>Reliable internet connectivity and a dedicated, distraction-free workspace.</li></ul><br>
<ul><li>
Availability to work within Contact Center hours</li></ul></li></ul><ul><li><b><br>
Commitment </b>: Attendance is critical-100% participation during the first 90 days of training is required .<br>
</li></ul><br>
<br>
<b>Why Join Us?<br>
</b><br>
<br>
<ul><li><b>Purpose-Driven Work </b>: Be part of a mission that transforms healthcare and improves patient outcomes.</li><li><b>
Career Growth </b>: Access training, mentorship, and advancement opportunities to grow your career within a supportive organization.</li><li><b>
Comprehensive Benefits </b>: Enjoy competitive pay, robust benefits, and wellness programs tailored to support you and your family.</li><li><b>
Inclusive Culture </b>: Thrive in a diverse, collaborative, and inclusive work environment where your contributions are valued.</li><li><b>
Flexibility </b>: Work from the comfort of your home while making a difference for patients across the country.</li></ul><br>
<b>
Success Factors for Working from Home</b><br>
<br>
To thrive in this remote role, you'll need:<br>
<ul><li><b>
Private Workspace:</b> A dedicated, quiet workspace with a door that closes, free from ambient noise.</li><li><b>
Ergonomics</b>: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.</li><li><b>
Reliable Internet Connection</b>: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.</li><li><b>
Quiet, Distraction-Free Workspace</b>: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.</li><li><b>
Tech-Savvy</b>: Comfort with technology and ability to learn new systems quickly.</li><li><b>
Self-motivation &amp; Independence</b>: Ability to stay productive and manage your time effectively in a remote environment.</li><li><b>
Communication Skills</b>: Strong verbal and written communication skills, especially in a virtual setting.</li><li><b>
Adaptability</b>: Ability to adapt to changing technologies and procedures while working remotely.</li></ul><br>
<b>
Compensation &amp; Perks</b><br>
<ul><li><b>
Hourly Pay</b>: $17.00 per hour</li><li><b>
Company-Provided Equipment:</b> All necessary equipment will be provided.</li><li><b>
Comprehensive Benefits</b>: Full health insurance package including medical, dental, and vision coverage.</li><li><b>
Cell Phone Benefits</b>: $25/month per line for unlimited phone, text, and data (restrictions may apply).</li><li><b>
Generous Referral Program</b>: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts.</li><li><b>
Comprehensive Training</b>: Paid training to ensure you are fully prepared for success.</li><li><b>
Career Growth</b>: Opportunities for career advancement and professional development within a leading healthcare provider.</li><li><b>
Work-from-Home Convenience</b>: Save time, and money, and reduce your environmental footprint.</li><li><b>
Inclusive Culture</b>: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.</li></ul><br>
<b>
What Success Looks Like </b>:
<br>
<br>
In this role, success means consistently delivering exceptional customer service, meeting performance metrics, and embodying our values of empathy, integrity, and excellence. You'll take pride in knowing your work directly supports patients in managing their health and well-being.
<br>
<br>
<b>Ready to Make an Impact?
</b><br>
<br>
Embark on a rewarding journey and join a team dedicated to delivering compassionate care and innovative solutions. Take the first step toward an exciting career in healthcare by <b>applying now </b>!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Customer Service Associate (Healthcare)</div><div>
Req Id: R26_00414_18</div><div>
Posted At: Mon Mar 16 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Louisiana, United States</div></div></div>

US Virtual - Customer Service Associate (Healthcare)

United Airlines

<div>Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.<br>
<br>
Come join us to create what&rsquo;s next. Let&rsquo;s define tomorrow, together.<br>
<h2 class="jobSectionHeader"><b>
Description</b></h2><div></div><div><br>
<div><b>
Customer Service Representative</b></div>
<div><b>Interpreter - (specific, i.e Japanese, Spanish) language</b></div><br>
<div></div>
<p><b>
As the face of our customer, here&rsquo;s what you will do:</b></p>
<p></p>
<p>Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.</p><h2 class="jobSectionHeader"><b><br>
</b></h2>
<b>What are your responsibilities:</b>
<p></p>
<ul><li>Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication</li>
<li>Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer</li>
<li>Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards</li>
<li>Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally.</li>
<li>Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies.</li>
</ul></div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><div><h3 class="jobSectionHeader"><b>
What&rsquo;s needed to succeed (Minimum Qualifications):</b></h3><br>
<p></p><ul><li>
High school diploma, GED or equivalent</li><li>
Minimum of 18 years old</li><li>
Proficient in English and (Language)</li><li>
Excellent communication skills</li><li>
Comfortable working with computers, mobile devices, and new technologies</li><li>
Able to work during day and night shifts, weekends, and holidays</li><li>
Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage</li><li>
Ability to acquire a SIDA badge and meet airport requirements for badging</li><li>
Legally authorized to work in the United States without sponsorship</li><li>
Ability to meet the Company attendance standards and uniform and appearance standards</li><li>
Successful completion of interview required to meet job qualifications</li><li>
Reliable, punctual attendance is a crucial function of the position</li><li>
United will consider applicants with criminal histories consistent with Fair Chance Ordinance.</li></ul></div><br>
<div></div>
The starting rate for this role is $24.00.<br>
This is also a bonus eligible position (i.e. profit sharing).<br>
<br>
We offer competitive benefits: medical, dental, vision, life, accident &amp; disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).<br>
<br>
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com</div>

Customer Service Represntative - (Vietnamese) Interpreter-Full -Time

Customer Service Represntative - (Japanese) Interpreter- Full-Time

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