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Resilience

<div><div>About Us

At Resilience, we're creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management.

Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities &ndash; and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries &ndash; Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations.

Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&amp;O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one.

Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience's team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team.
</div>Customer Success Manager

As a Customer Success Manager at Resilience, you will join a highly motivated team tasked with scaling the Customer Success organization and optimizing established processes. We are seeking an equally motivated, customer-centric CSM who's passionate about ensuring our customers maximize value and achieve their critical cyber risk management outcomes. Resilience is committed to helping organizations thoughtfully track, translate, and transfer their risk via our innovative Cyber Solutions offerings.

This position is full-time and remote-friendly. We have offices located in New York, Chicago, Cincinnati, Baltimore, and San Francisco

Responsibilities:
<ul>
<li>Proactively manage a portfolio of key accounts to drive adoption, demonstrate ROI, and help customers reduce cyber risk exposure. Ensure high-value, measurable outcomes.</li>
<li>Optimize and scale established Customer Success playbooks and processes (e.g., health scoring, renewal strategy, escalation management) to drive efficiency and support continued high-growth.</li>
<li>Act as the Voice of the Customer; synthesize feedback and collaborate directly with Product, Engineering, and Sales to drive product enhancements and optimize the overall customer journey.</li>
<li>Conduct rigorous, data-driven analysis on customer portfolios to prioritize opportunities and mitigate risk of churn; accurately forecast renewal and expansion opportunities.</li>
<li>Successfully identify and qualify opportunities for upselling/cross-selling, partnering seamlessly with the Sales team to achieve revenue expansion targets.</li>
<li>Nurture key customer relationships into strong advocates for Resilience, leading to new references and case studies.</li>
<li>Develop and deliver targeted training and enablement sessions to ensure end-user proficiency and deep platform adoption.</li>
</ul>
Qualifications:
<ul>
<li>Required: 6-10 years of progressive experience in a Customer Success or Account Management role within a B2B SaaS environment.</li>
<li>2+ years of professional experience in cybersecurity, cyber insurance, or risk management</li>
<li>Proven ability to navigate the entire customer lifecycle, ensuring successful strategic onboarding, executing high-impact Executive Business Reviews, and consistently achieving targets for Net Revenue Retention.</li>
<li>Exceptional emotional intelligence and a proven track record of building trust and driving high customer satisfaction and/or Net Promoter Score.</li>
<li>A proactive, self-starter mentality with the ability to thrive in a fast-paced, ambiguous start-up environment while bringing innovative ideas to drive customer adoption.</li>
<li>Outstanding communication and presentation skills, with the ability to effectively articulate complex technical and business value to all levels, from technical teams to C-suite executives.</li>
<li>Required: Bachelor's degree (BA/BS) or equivalent relevant practical experience.</li></ul><div> 
What Resilience Offers You

Innovative company culture

Flexible work schedules

Family paid leave

Paid healthcare for employees

401k/Pension

Professional development &amp; career advancements

Flexible paid time off

Employee referral bonus

Accommodations and Accessibility

We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let your recruiter contact know.

Beware of Job Scams

Resilience is excited to welcome talented individuals to explore career opportunities with us. However, we urge you to stay vigilant against recruitment scams where fraudsters may impersonate our company. We will never ask for payments, conduct interviews via chat rooms, or contact candidates from personal email accounts. All job applications must be submitted through our official platform at greenhouse.io , and interviews will only take place via approved Resilience accounts. If you receive suspicious outreach or have concerns, please let your recruiter contact know. Thank you for helping us maintain a safe and secure recruitment process.</div></div>

Customer Success Manager

Adobe

The Opportunity
 We are the market leader in software products and services for the creative, GenAI & marketing ecosystem with Creative Cloud, Document Cloud, Express, Firefly, and Experience Cloud.
 
Adobe Firefly Foundry allows global brands to leverage the incredible power of GenAI to transform the way they create content. As a Foundry Engagement Manager, you are the connective tissue across customer leadership, product, engineering, and go-to-market teams. You turn high potential opportunities into measurable value fast, guiding customers from discovery to adoption while building trust and momentum for this GenAI transformation.
 
What You’ll Do
 
Drive enterprise scale content creation transformations using Adobe’s Generative AI solutions as the catalyst for organizational change.
 
Build trust, confidence, and advocacy for the project/program team across executive and practitioner stakeholders.
 
Lead in both presales and post-sales contexts—staying ahead of meetings and milestones, orchestrating cross functional work, and ensuring accurate, on-time delivery.
 
Establish executive communication cadences that showcase progress and value, maintaining enthusiasm for GenAI transformation within a clear governance framework.
 
Monitor implementation progress against business goals, adjusting strategies to overcome adoption barriers and improve value realization.
 
Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness.
 
Partner with GTM and Sales Operations to triage, validate, and progress specific Foundry opportunities, aligning the right SMEs and accelerating pipeline movement.
 
Facilitate use case discovery workshops; translate business objectives into requirements for forward deployed engineers and researchers; guide configuration, deployment, and adoption.
 
Ensure successful pre-to-post sales handoff so delivery teams start with complete customer context (contacts, use cases, urgency), milestones, progress reporting, and risk controls and can hit the ground running.
 
Partner with executive sponsors to define success metrics and sustain commitment
 
Drive adoption through enablement sessions and demos in collaboration with Customer Success and Enablement.
 
Maintain single source of truth visibility using a centralized hub for pipeline and engagement assets.
 
Keep leadership informed with forecast and progress reporting.
 
Attend key on-sites/workshops to ensure alignment, track action items, and keep teams moving toward target go-live dates.
 
What You Bring
 
Customer centric: deep empathy for stakeholder goals and the dynamics of enterprise relationships.
 
Project leadership: fluent across waterfall and agile; skilled in planning, scheduling, and orchestrating cross functionally.
 
Proactive risk management: can distinguish signal from noise, surface risks early, and drive them to resolution.
 
Technical acumen (pragmatic): working understanding of SaaS and modern software delivery to credibly connect business outcomes to technical reality.
 
Demonstrated success leading digital transformation for enterprise clients across industries; product and humancentric approach at the intersection of business, design, and technology.
 
Hands-on with Agile/Scrum and tools like SharePoint, Jira, Workfront, Miro, Confluence, and AI tools.
 
Knowledge of Adobe Creative Cloud, Firefly/Firefly Services, a plus. Prior experience in a creative team is a plus.
 
4–7+ years across business consulting, digital strategy, agile pod-based software delivery, enterprise software, AI/ML, cloud deployments, and data integration.
 
Traits that thrive here: low ego, proactive nature, cross-functional collaborator, “around-the-corner” thinker, founder-style ownership, and strong autonomous execution.
 About Adobe
 Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
 
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
 
Let’s Adobe together
 At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create.
 
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
 
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.
 
AI Use Guidelines for Interviews: 
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
 
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .
 
Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $125,500 -- $226,700 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
 
In California, the pay range for this position is $156,500 - $226,700
 In New York, the pay range for this position is $156,500 - $226,700
 
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
 
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
 
State-Specific Notices: 
California : 
Fair Chance Ordinances
 Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
 
Colorado: 
Application Window Notice
 
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
 
Massachusetts: 
Massachusetts Legal Notice
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Senior Engagement Manager, Firefly Foundry

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
 
 
At AWS, Security has always been &ldquo;job zero&rdquo;, meaning security is not just the top priority&mdash;it comes before everything else. In the era of GenAI, AWS security continues to enable secure innovation at scale while protecting sensitive data, mitigating AI-specific risks, and ensuring compliance with evolving global regulations. As a Principal Security Customer Success Specialist, you will drive enterprise adoption and value realization for Customers in their post launch journey. In this role, you will engage and build relationships across relevant customer personas in our largest and most strategic enterprise customers. You will be technically credible in security solutions while effectively shaping the customer journey and developing your team's capabilities. The ideal candidate should be a technical security professional who has the ability to consult and build a wide range of security capabilities, advise on securing AI applications, is willing to dive in to the details, can build scalable solutions, and is able to communicate at all levels within an organization. You should also have a demonstrated ability to think strategically about business, security, and technical challenges. You will be passionate about helping customers maintain secure, compliant, and trustworthy environments.
 
 
This role will be deeply cross-functional and engage with AWS teams across sales, solutions architecture, and AWS services, working at the CxO level at customers to maximize customers' security investments. You will develop customer success strategies, create playbooks, and build scalable frameworks that combine strategic thinking with operational excellence and technical expertise. Working closely with the Security GTM and Customer Success Specialist teams, partners, and Professional Services, you will support service adoption plays.
 
 
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries.
 
 
Key job responsibilities 
Technical expertise:
 
<ul><li>Experience with security architecture, security engineering, application security, identity and access management, cryptography, security operations, system administration and network security experience
</li><li>Understanding of modern application architectures (microservices, containers, serverless) and cloud computing
</li><li>Experience with DevSecOps practices and tools
</li></ul>Strategic customer engagement:
 
<ul><li>Work directly with Customers to implement security solutions to achieve secure, compliant systems, including AI applications
</li><li>Develop, execute, and test adoption and expansion plays for enterprise adoption and business value realization for Security
</li><li>Develop and scale customer success programs through respective Security domain teams and partner success team
</li><li>Collaborate with the AWS Customer Success Specialists to understand customer employee personas, assess their unique needs and challenges; engage with the Security team to design and deliver tailored technical workshops and enablement programs to accelerate time to value.
</li><li>Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs.
</li></ul>Adoption program development:
 
<ul><li>As an adoption expert, create and maintain best practices documentation, implementation guides, and training materials to be applied across multiple service domains.
</li><li>Track and analyze adoption metrics to measure effectiveness and identify areas for improvement.
</li><li>Develop governance frameworks for sustainable adoption at scale across domains.
</li></ul>Customer success management:
 
<ul><li>Design and monitor customer health dashboards and proactively address potential risks or adoption barriers to customer business value realization.
</li><li>Drive customer advocacy through success story documentation and advocacy program participation.
</li></ul>Product feedback loop:
 
<ul><li>Collect and communicate customer feedback, insights, and requirements to Go-To-Market teams.
</li><li>Analyze trends in customer requests and pain points to identify potential product improvements.
</li></ul> 
About the team 
Diverse Experiences 
 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS? 
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship &amp; Career Growth 
 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance 
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.</div><h2 class="jobSectionHeader"> 
BASIC QUALIFICATIONS</h2><ul><li>10+ years of senior customer facing role experience</li><li>15+ years of leading complex, large-scale, IT, technical or engineering programs experience</li><li>Experience working with current technologies (especially cloud)</li><li>7+ years of experience building secure, compliant, and trustworthy solutions using modern Security practices</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>PMP/SCRUM/Agile certification or are you SAFe certified</li><li>Knowledge of the software development/engineering lifecycle from conception to delivery</li><li>Experience driving security programs across large diverse organizations</li><li>Experience driving business value realization at enterprise scale</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, San Francisco - 210,200.00 - 284,300.00 USD annually 
USA, GA, Atlanta - 182,800.00 - 247,300.00 USD annually 
USA, MA, Boston - 182,800.00 - 247,300.00 USD annually 
USA, NY, New York - 201,000.00 - 272,000.00 USD annually 
USA, TX, Dallas - 182,800.00 - 247,300.00 USD annually 
USA, TX, Houston - 182,800.00 - 247,300.00 USD annually 
USA, VA, Arlington - 182,800.00 - 247,300.00 USD annually 
USA, WA, Seattle - 182,800.00 - 247,300.00 USD annually</div>

Principal Security Customer Success Specialist, AWS Specialist and Partner Organization

InfluxData

<div>InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com.
We are looking for a results driven Account Manager to join our commercial team! In this role, you will manage a portfolio of around 40 accounts, focusing on retention while identifying opportunities for growth and incremental ARR. The ideal candidate will have 1-3 years of experience as an Account Manager or Renewals Specialist, with a proven ability to foster relationships and expand account spend.
What you'll be doing
Manage a portfolio of customer accounts and renewals with a focus on customer obsession and high retention and satisfaction levels.<ul><li>
Lead the renewal process for each account, ensuring customers needs are met, checkins are scheduled and commercial terms align with customer needs and expectations.</li><li>
Identify and implement growth opportunities within your accounts to drive incremental revenue growth. Identify new use cases and new groups that can get value from additional capabilities.</li><li>
Build and maintain strong relationships with key stakeholders within each account.</li><li>
Collaborate with cross-functional teams (Sales, Support, Marketing, etc.) to enhance customer experience and maximize value.</li><li>
Monitor account health and proactively address potential risks to retention and growth.</li></ul>
What we're looking for<ul><li>
1-5 years of experience as an Account Manager or Renewals Specialist, with a focus on driving renewals and growth.</li><li>
Proven ability to manage +50 accounts while balancing renewals and identifying expansion opportunities.</li><li>
Strong communication, negotiation, and relationship building skills.</li><li>
Self motivated with the ability to work independently and as part of a team.</li></ul>
It&rsquo;s a bonus if you have:<ul><li>
Experience selling open source/SaaS</li><li>
Experience in NoSQL data technologies or other modern data platforms</li><li>
Experience selling enterprise management solutions (Systems Management, Cloud Management, log analytics, APM, Network Monitoring)</li></ul>
Applications will be accepted on a rolling basis.
Interview Information:
Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.
We offer fantastic benefits for full time employees; in the US these include:<ul><li>
Medical/dental/vision insurance with 100% coverage for employees</li><li>
Company contribution to your FSA</li><li>
Flexible Time Off - take the time you need</li><li>
Life Insurance, short and long term disability insurance</li><li>
401(k)</li><li>
Wellness programs</li><li>
Annual professional development budget</li><li>
Financial planning and legal advice</li></ul>
Our Core Values
Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:<ul><li>
We value each other</li><li>
We get stuff done</li><li>
We believe humility drives learning</li><li>
We embrace failure</li><li>
We are committed to open source</li></ul>
Visit our careers page to learn more about working at InfluxData.
InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.
To view our Know Your Rights Poster click HERE
To view our CCPA policies click HERE
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.
InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.
Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.
Compensation Range: $100K - $120K</div>

Commercial Account Manager

Total Wine & More

<div><div>As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.<h1 class="jobSectionHeader">
You will</h1><ul><li>
Drive sales and deliver against key performance metrics (KPMs).</li><li>
Recruit, train, and manage store team, including ongoing development and disciplinary action.</li><li>
Manage day-to-day operations, including payroll, inventory, merchandising and shrink.</li><li>
Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.</li><li>
Maintain vendor relationships to support store and inventory objectives.</li><li>
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.</li></ul><h1 class="jobSectionHeader">
What we're looking for</h1><ul><li>
Bachelor's Degree business administration or related field preferred</li><li>
4-6 years of work experience, 5+ years of proven experience in a managerial or supervisory role in a retail setting.</li><li>
Experience leading, developing and motivating a sales-focused team, big box experience preferred.</li><li>
Experience managing overall financial performance.</li><li>
Familiarity with point-of-sale systems and inventory management software.</li><li>
Ability to work a flexible schedule as business requires, including evenings and weekends.</li></ul><h1 class="jobSectionHeader">
Physical Requirements (with or without accommodations)</h1><ul><li>
Must be 21 years of age or older</li><li>
Walk, bend down repeatedly, and be on feet for 8-10 hours a day</li><li>
Climb ladders and lift 50 lbs. overhead and repeatedly</li></ul><h1 class="jobSectionHeader">
Crafted for You
</h1>We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company&rsquo;s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance &amp; more!</div>
This is an exempt position, and compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.</div>

Store Manager - Harrison Ave.

ASHBY

<div>I&rsquo;m Megan, the Revenue Accounting Manager at Ashby. I am thrilled to be hiring our first Billing Specialist to join our team! I joined Ashby about a year and a half ago, and have really appreciated the collaborative environment and the energy that comes with being part of a fast-growing company. We are looking for a detail-oriented and motivated Billing Specialist to support the end-end billing process for a high-growth SaaS business. The ideal candidate is detail-oriented, organized, and thrives in a dynamic environment focused on long-term impact and timely execution.
As we prepare for our first financial audit and continue to scale, this role offers strong growth potential. You&rsquo;ll play a key role in ensuring billing accuracy, process improvement, responding to customer inquiries, and partnering cross-functionally on revenue-related initiatives. We&rsquo;re seeking someone who embraces change and brings a proactive, solutions-focused mindset to evolving our billing practices.
Key Responsibilities<ul><li>
Review customer contracts and ensure accurate billing setup in the system</li><li>
Process subscription changes, upgrades, downgrades, and renewals</li><li>
Ensure billing completeness on a monthly basis</li><li>
Apply customer payments</li><li>
Assist with collections efforts, including monitoring aging reports and following up with customers</li><li>
Respond to customer billing inquiries in a timely and professional manner</li><li>
Support revenue-related reporting and analysis</li><li>
Assist with audit requests and documentation</li><li>
Partner cross-functionally on process improvements related to quote-to-cash</li><li>
Support ad-hoc accounting and finance projects as needed</li></ul>
Qualifications<ul><li>
2+ years of billing experience (SaaS experience strongly preferred)</li><li>
Experience with subscription billing models</li><li>
Strong excel skills and comfort working with data</li><li>
Excellent attention to detail and organizational skills</li><li>
Ability to manage multiple priorities in a high-growth environment</li></ul>
You Should Apply If:<ul><li>
You are solutions oriented. You balance creative problem-solving with strong operational follow-through. You don&rsquo;t just identify issues, you take ownership and drive them to resolution.</li><li>
You are detail oriented. Accuracy and precision are critical in this role. You take pride in clean data, well-documented processes, and getting the numbers right.</li><li>
You are adaptable. You embrace continuous learning and actively apply new insights to improve your work. You&rsquo;re comfortable refining processes as the business evolves.</li></ul>
This Role May Not Be a Fit If:<ul><li>
You prefer a fully in-office environment. This is a remote role and is best suited for self-starters who thrive in an independent setting and manage their time effectively.</li><li>
You&rsquo;re uncomfortable with change. We are a rapidly growing company. Processes will evolve, systems may change, and priorities may shift. Flexibility and resilience are critical to success.</li></ul>
Interview Plan
At Ashby, we design our interview process to help you show your best self. Here&rsquo;s what to expect:<ul><li>
A 30-minute intro call with Michelle (Recruiter)</li><li>
A 45-minute interview with Megan (Hiring Manager)</li><li>
A take-home assignment, which you&rsquo;ll have 30 mins to discuss with the hiring team.</li><li>
A 30-minute interview with Emily (Director of Accounting)</li><li>
A final round with a panel of interviewers.</li></ul>
Benefits<ul><li>
Competitive salary and equity.</li><li>
Opportunity to work with a talented and passionate team.</li><li>
10-year exercise window for stock options. You shouldn&rsquo;t feel pressure to purchase stock options if you leave Ashby &mdash;do it when you feel financially comfortable.</li><li>
Unlimited PTO. Expect &ldquo;Vacation?&rdquo; in our one-on-one agenda until you start taking it .</li><li>
Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.</li><li>
Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!</li><li>
$100/month education budget with more expensive items (like conferences) covered with manager approval.</li></ul>
Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.
Compensation Range: $60K - $85K</div>

Billing Specialist

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
We are looking for an experienced Enterprise Account Manager focused on the Fortune 1000 market segment. The ideal candidate has sales experience with a reputation for over-achieving quota by growing revenues in existing customers as well as penetrating new accounts. They should be a self-starter who is prepared to develop and execute against an account coverage plan and consistently deliver on revenue targets. The ideal candidate will possess both a sales and deep technical background that enables them to drive engagement at the CXO level as well as with software developers, IT architects, and other customer executives. This Account Manager will be an exceptionally strong analytical thinker who thrives in fast-paced and dynamic environments, with strong communication and presentation skills.
 
 
Roles &amp; Responsibilities:
 
 
<ul><li>Drive adoption in a defined set of accounts to meet or exceed revenue targets.</li><li>Develop and execute against a strategic plan that leads to the creation and maintenance of a robust sales pipeline including opportunities in existing accounts as well as driving net new business in untapped customers.</li><li>Manage numerous accounts concurrently and strategically</li><li>Create and articulate compelling value propositions around AWS.</li><li>Analyze sales data from your accounts to help evolve your strategy</li><li>Accelerate customer adoption through education and engagement</li><li>When appropriate, work with partners to manage joint selling opportunities</li><li>Assist customer in identifying use cases for priority adoption of Amazon Web Services as well as best practices implementations</li><li>Develop long-term strategic relationships with key accounts</li></ul> 
Key job responsibilities 
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
Here at AWS, it&rsquo;s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. 
 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.
 
 
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. 
 
The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Experience in a customer-focused field or business</li><li>6+ years of enterprise sales experience with proven track record of exceeding quota and driving ARR growth in complex B2B environments</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience building and cultivating relationships with internal and external stakeholders</li><li>Experience engaging and influencing C-level executives, both business and technical</li><li>6+ years of enterprise sales experience with proven track record of exceeding quota and driving ARR growth in complex B2B environments</li><li>3+ years of experience working with Insurance customers.</li><li>Strong understanding of cloud technologies and ability to articulate technical concepts to business audiences</li><li>Proven ability to quantify and communicate customer outcomes with measurable business impact</li><li>Bachelor's degree required; MBA or relevant advanced degree preferred</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually</div>

AWS Sr. Enterprise Account Manager, Financial Services, Insurance

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