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<div>About Deewan
Deewan is a Saudi communication and customer engagement solutions provider with a rich portfolio of SMS, voice and WhatsApp communication solutions. We built our processes around delivering value for clients first and foremost, helping them increase brand awareness, reduce operational costs, and create impressive customer experiences that quickly make a difference. All this is possible through simple dashboards and a team of technical and business support specialists providing best-in-class service 24/7. If you have the passion for success and are ready to constantly challenge yourself within a collaborative team-environment join our team.
Job Summary:
We're looking for a passionate and proactive Customer Success Specialist to join our growing team and play a vital role in building long-term relationships with our customers. You'll be responsible for onboarding new customers, ensuring their success with our product, and proactively identifying and addressing their needs.
Key Roles and Responsibilities:<ul><li>
Onboarding: Guide new customers through the initial product setup and usage process, ensuring they understand its value and features.</li><li>
Support &amp; Engagement: Provide responsive and efficient customer support through various channels (email,phone, chat) and proactively engage with customers to identify potential issues and opportunities.</li><li>
Relationship Building: Cultivate strong relationships with customers by actively listening to their needs,providing personalized advice, and building trust.</li><li>
Revenue Retention &amp; Expansion: Responsible on revenue retention, minimizing churn and identifying upsell and cross-sell opportunities within your customer base and present them effectively.</li><li>
Data Analysis &amp; Insights: Monitor customer usage data and identify trends to personalize interactions, identify potential churn risks, and inform product improvements.</li><li>
Feedback &amp; Reporting: Gather customer feedback, document resolutions, and generate reports to track progress and inform team strategies.</li><li>
Collaboration: Work closely with other teams (Sales, Product, Engineering) to ensure a seamless customer experience and advocate for customer needs</li></ul> 

Requirements 
Required Skills and Experience:<ul><li>
Bachelor's degree in a relevant field (e.g., Business, Communication, Technology) or equivalent experience.</li></ul><ul>
<li>Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.</li>
<li>Strong problem-solving and analytical skills, with the ability to identify and solve customer issues efficiently.</li>
<li>Proactive and organized, with the ability to manage multiple tasks and prioritize effectively.</li>
<li>Strong written and verbal communication skills, with the ability to document issues and communicate solutions clearly.</li>
<li>Experience with customer relationship management (CRM) systems and data analysis tools is a plus.</li>
<li>Experience &amp; background on CPAAS platforms is a plus.</li>
<li>Passion for learning and a desire to continuously improve customer experience.</li></ul></div>

Customer Success Specialist

KinFitz & Co.

<div>
 
 Do you build the kind of client relationships that turn customers into advocates?
 
 
 
 
 
 A global business management software platform &mdash; 35 years old, 7.5M+ businesses across 100+ countries &mdash; is hiring its first dedicated Customer Success manager in Saudi Arabia. They've been operating in KSA for nearly a decade. This is an established business giving you a blank canvas on the CS side &mdash; real ownership from day one.
 
 
 
 
 
 They're looking for an Associate Business Manager to own the post-sale customer relationship across Riyadh, Jeddah or Dammam.
 
 
 
 
 
 
 What's in it for you:
 
 
 <ul>
 <li>
 15,000&ndash;20,000 SAR / month base
 </li>
 <li>
 Annual bonus &mdash; 5&ndash;25% of salary, paid in May
 </li>
 <li>
 Medical insurance, home country travel allowance, and conveyance reimbursement
 </li>
 <li>
 No individual revenue targets &mdash; performance is measured on customer engagement and satisfaction
 </li>
 <li>
 First CS hire in KSA &mdash; genuine opportunity to shape how the business serves its Saudi customer base
 </li>
 </ul>
 
 
 
 
 
 What you'll be doing:
 
 
 <ul>
 <li>
 Onboarding new SME customers and getting them to value quickly
 </li>
 <li>
 Running product demonstrations and upskilling sessions as the platform evolves
 </li>
 <li>
 Understanding customer business challenges and mapping them to product capabilities
 </li>
 <li>
 Building long-term relationships that generate referrals and organic retention
 </li>
 <li>
 Documenting customer success stories &mdash; real before/after business impact
 </li>
 </ul>
 
 
 
 
 
 What you'll need:
 
 
 <ul>
 <li>
 2&ndash;7 years in customer success, account management or IT sales &mdash; software or SaaS environment preferred
 </li>
 <li>
 Comfortable running product demos and explaining software to non-technical SME owners
 </li>
 <li>
 Fluent Arabic speaker
 </li>
 <li>
 Bachelor's degree (required)
 </li>
 <li>
 Based in KSA
 </li>
 </ul>
 
 
 
 
 Don't worry if your CV isn't up to date. Just share your LinkedIn profile.
 
</div>

Customer Success Manager

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
<div>Overview of the Role
</div><div>The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce&rsquo;s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer&rsquo;s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.
 
 
As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.
 
 
As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer&rsquo;s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.
 
 
The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.
 
 
Responsibilities
<ul><li>Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.
</li><li>Cultivate and maintain stakeholder relationships with the customer&rsquo;s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
</li><li>Help your customers achieve their business goals and outcomes on the Salesforce platform by:
</li><li>Coordinating the completion of the Signature Success catalog of services as required for your customer
</li><li>Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
</li><li>Acting as an advisor to your customers for the adoption of new features of Salesforce&rsquo;s annual release schedules and identifying potential challenges and risks to your customer's implementation
</li><li>Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
</li><li>Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.
</li><li>Proactive Support &amp; Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.
</li><li>Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
</li><li>The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer&rsquo;s need.
</li><li>Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.
</li></ul>Required Qualifications
<ul><li>Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
</li><li>Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
</li><li>Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features.
</li><li>Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.
</li><li>Knowledge of software development process and design methodologies.
</li><li>Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.
</li></ul>Preferred Qualifications
<ul><li>+2 years in the Salesforce Ecosystem.
</li><li>Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ).
</li><li>Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
</li><li>Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
</li></ul></div>Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Customer Success Manager, Sales/Service Cloud

autobia | أوتوبيا

<div>
 
 As a Customer Success Specialist, you will be responsible for re-engaging lapsed and at-risk customers, assisting them with inquiries, resolving issues, and ensuring a seamless experience. You will proactively reach out via phone, WhatsApp Business to remove blockers and encourage customers to return to active usage, while collaborating with internal teams to close root causes of churn. You will also prepare a weekly report outlining key churn reasons, trends, and actionable recommendations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Build strong, long-term relationships with customers to ensure satisfaction and success.
 </li>
 <li>
 Monitor lapsed customer segments and those with risk indicators such as low engagement, or unactivated core features.
 </li>
 <li>
 Execute reactivation playbooks across multiple channels (calls, messages, and win-back offers) within company policy, and schedule short guidance calls when needed.
 </li>
 <li>
 Respond promptly to customer inquiries and complaints through multiple channels, prioritizing lapsed or at-risk accounts.
 </li>
 <li>
 Resolve and track cases while maintaining detailed documentation in the CRM, including reason classification, outcome, next step, and follow-up date.
 </li>
 <li>
 Collaborate with Product, Support teams to close root causes impacting retention.
 </li>
 <li>
 Conduct post-reactivation check-ins to confirm sustained usage of core features.
 </li>
 <li>
 Handle feedback and complaints, turning them into opportunities for improvement.
 </li>
 <li>
 Act as the voice of the customer, sharing insights to prevent repeat churn causes and enhance the customer experience.
 </li>
 <li>
 Prepare a weekly report summarizing reactivation rates by cohort, saved accounts, top 5 churn reasons, recurring bottlenecks, owners, and expected resolution.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.
 </li>
 <li>
 1&ndash;3 years&rsquo; experience in Customer Success, Retention, or Advanced Support.
 </li>
 <li>
 Comfortable with outbound calling and proactive communication.
 </li>
 <li>
 Excellent communication skills (written and verbal) in Arabic and English.
 </li>
 <li>
 Hands-on experience with CRM systems (preferably Zoho CRM or HubSpot).
 </li>
 <li>
 Strong analytical, problem-solving, and prioritization skills with ability to build weekly reports in Google Sheets/Excel (filters/pivots).
 </li>
 </ul>
 
 
 
 
 
 Personal Skills
 
 
 <ul>
 <li>
 Empathy and strong customer understanding.
 </li>
 <li>
 Proactive thinking and initiative.
 </li>
 <li>
 Strong organizational and time management skills with high documentation accuracy.
 </li>
 <li>
 Team spirit and collaboration.
 </li>
 <li>
 Excellent communication with strong problem-solving abilities and resilience in outbound follow-ups.
 </li>
 </ul>
 
 
 
</div>

Customer Success Specialist –  Retention & Reactivation Specialist

Noon - Education for Everyone

<div>
 
 About Noon
 
 
 
 
 
 Radically Changing the Way People Learn!
 
 
 
 
 
 Noon Academy
 
 is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.
 
 
 Hear it directly from our CEO and co-founder:
 
 here
 
 
 
 Student Success Lead
 
 
 
 Role purpose
 
 
 
 Design and operate the system that keeps students on track &mdash; at scale. This isn't a role about knowing each student individually. It's about building the frameworks, segments, and action triggers that ensure the right intervention reaches the right student at the right moment &mdash; systematically, not case by case.
 
 
 You think like an analyst and act like an operator. You build the segmentation logic, define what each segment needs, test whether the actions work, and improve the system over time.
 
 
 
 What You'll Do
 
 
 
 
 Build and maintain the student segmentation system
 
 
 
 <ul>
 <li>
 Define the behavioural and performance dimensions that matter for classifying students &mdash; think recency of engagement, frequency of practice, and mastery signals.
 </li>
 <li>
 Translate these dimensions into a working, maintainable tagging system: every student has a clear segment, and that segment updates as their behaviour changes.
 
 
 </li>
 </ul>
 
 Define action playbooks per segment
 
 
 
 <ul>
 <li>
 For each segment, define the intended action: what happens, who owns it, through what channel, and at what cadence.
 </li>
 <li>
 These aren't ad-hoc responses to individual cases &mdash; they're standing playbooks that run whenever the criteria are met.
 </li>
 <li>
 Work with Communication &amp; Reporting to ensure the right message reaches students and parents at trigger points. Work with Student Journey to ensure high-risk segments are surfacing upstream journey problems, not just downstream symptoms.
 
 
 </li>
 </ul>
 
 Measure whether it's working
 
 
 
 <ul>
 <li>
 Track segment movement over time: are at-risk students converting to on-track? Is the high-potential segment growing?
 </li>
 <li>
 Run structured tests on interventions &mdash; vary the action, the timing, or the channel, and measure which combination moves the metric.
 </li>
 <li>
 Bring findings back into the playbooks. The system should get smarter each semester.
 
 
 </li>
 </ul>
 
 Own the on-track view
 
 
 
 <ul>
 <li>
 Maintain the operational view of student health across programs &mdash; who's in which segment, how it's changed week over week, and what the team should prioritise.
 </li>
 <li>
 Flag when segment patterns suggest a systemic problem (e.g., a whole cohort going cold) vs. a distribution of individual issues.
 
 
 </li>
 </ul>
 
 
 You'll thrive here if you
 
 
 
 
 <ul>
 <li>
 Think in systems and segments, not individual cases. When you see a 60% completion rate, your first instinct is to cut it by behaviour cluster &mdash; not to pick up the phone and call a student.
 </li>
 <li>
 Are comfortable building classification logic &mdash; defining the criteria, testing whether they work, and refining them when they don't.
 </li>
 <li>
 Can move between data and action without losing the thread. You're not just an analyst who writes reports &mdash; you close the loop into a concrete playbook.
 </li>
 <li>
 Are structured in how you communicate findings. Teams downstream (comms, school leads, supervisors) need to know what to do, not just what the data says.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 2 years of experience in growth, lifecycle/CRM, operations, or data-driven customer success &mdash; any role where you segmented a user population and designed differentiated actions per segment.
 </li>
 <li>
 Comfort working with data: building or reading cohort analyses, defining tagging criteria, tracking segment migration over time.
 </li>
 <li>
 Experience running A/B tests or structured experiments on interventions &mdash; not just reporting on outcomes.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 <ul>
 <li>
 Health: Full Medical coverage including Family Dependants.
 </li>
 <li>
 Time Off: 21 days annual leave.
 </li>
 <li>
 Team &amp; Connection: Regular social activities with a smart, low-ego, multi-cultural team.
 
 
 </li>
 </ul>
 Why work at Noon?
 
 
 <ul>
 <li>
 Impact: Work on the world&rsquo;s first social learning platform that impacts millions of students globally.
 </li>
 <li>
 Values: Join a team that lives by STUDENT FIRST, BE ORIGINAL, OWN IT, and BE BETTER EVERYDAY.
 </li>
 <li>
 Innovation: An environment that offers the freedom to commit "first-time mistakes" in the pursuit of learning and bold solutions&mdash;NEVER DEPRIVE A LEARNER.
 
 
 </li>
 </ul>
 
 About Diversity &amp; Inclusion
 
 
 
 At Noon, we respect and value differences. Whatever your race, religion, sexual orientation, or gender, this is a place to feel at home, express yourself freely, and make your mark. Noon is proud to be an equal opportunity employer.
 
 
 Noon Academy is the leading edtech platform in the Middle East, with over 14 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.
</div>

Customer Success Lead

Noon Academy

<div><h3 class="jobSectionHeader">About Noon</h3>
Radically Changing the Way People Learn!
Noon Academy is the leading edtech platform in the Middle East, with over 12 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.<div>
Hear it directly from our CEO and co-founder: here</div><h2 class="jobSectionHeader">
Student Success Lead</h2>
Role purpose
Design and operate the system that keeps students on track &mdash; at scale. This isn't a role about knowing each student individually. It's about building the frameworks, segments, and action triggers that ensure the right intervention reaches the right student at the right moment &mdash; systematically, not case by case.
You think like an analyst and act like an operator. You build the segmentation logic, define what each segment needs, test whether the actions work, and improve the system over time.
What you'll do
Build and maintain the student segmentation system<ul><li>
Define the behavioural and performance dimensions that matter for classifying students &mdash; think recency of engagement, frequency of practice, and mastery signals.</li><li>
Translate these dimensions into a working, maintainable tagging system: every student has a clear segment, and that segment updates as their behaviour changes.</li></ul>
Define action playbooks per segment<ul><li>
For each segment, define the intended action: what happens, who owns it, through what channel, and at what cadence.</li><li>
These aren't ad-hoc responses to individual cases &mdash; they're standing playbooks that run whenever the criteria are met.</li><li>
Work with Communication &amp; Reporting to ensure the right message reaches students and parents at trigger points. Work with Student Journey to ensure high-risk segments are surfacing upstream journey problems, not just downstream symptoms.</li></ul>
Measure whether it's working<ul><li>
Track segment movement over time: are at-risk students converting to on-track? Is the high-potential segment growing?</li><li>
Run structured tests on interventions &mdash; vary the action, the timing, or the channel, and measure which combination moves the metric.</li><li>
Bring findings back into the playbooks. The system should get smarter each semester.</li></ul>
Own the on-track view<ul><li>
Maintain the operational view of student health across programs &mdash; who's in which segment, how it's changed week over week, and what the team should prioritise.</li><li>
Flag when segment patterns suggest a systemic problem (e.g., a whole cohort going cold) vs. a distribution of individual issues.</li></ul>
You'll thrive here if you<ul><li>
Think in systems and segments, not individual cases. When you see a 60% completion rate, your first instinct is to cut it by behaviour cluster &mdash; not to pick up the phone and call a student.</li><li>
Are comfortable building classification logic &mdash; defining the criteria, testing whether they work, and refining them when they don't.</li><li>
Can move between data and action without losing the thread. You're not just an analyst who writes reports &mdash; you close the loop into a concrete playbook.</li><li>
Are structured in how you communicate findings. Teams downstream (comms, school leads, supervisors) need to know what to do, not just what the data says.</li></ul>
What we're looking for<ul><li>
2 years of experience in growth, lifecycle/CRM, operations, or data-driven customer success &mdash; any role where you segmented a user population and designed differentiated actions per segment.</li><li>
Comfort working with data: building or reading cohort analyses, defining tagging criteria, tracking segment migration over time.</li><li>
Experience running A/B tests or structured experiments on interventions &mdash; not just reporting on outcomes.</li></ul><h3 class="jobSectionHeader">
About the Benefits</h3><ul><li>
Health: Full Medical coverage including Family Dependants.</li><li>
Time Off: 21 days annual leave.</li><li>
Team &amp; Connection: Regular social activities with a smart, low-ego, multi-cultural team.</li></ul><h3 class="jobSectionHeader">
Why work at Noon?</h3><ul><li>
Impact: Work on the world&rsquo;s first social learning platform that impacts millions of students globally.</li><li>
Values: Join a team that lives by STUDENT FIRST, BE ORIGINAL, OWN IT, and BE BETTER EVERYDAY.</li><li>
Innovation: An environment that offers the freedom to commit &quot;first-time mistakes&quot; in the pursuit of learning and bold solutions&mdash;NEVER DEPRIVE A LEARNER.</li></ul><h3 class="jobSectionHeader">
About Diversity &amp; Inclusion</h3>
At Noon, we respect and value differences. Whatever your race, religion, sexual orientation, or gender, this is a place to feel at home, express yourself freely, and make your mark. Noon is proud to be an equal opportunity employer.</div>

Nestlé

<div>Position Snapshot<ul><li>
Position Title: Sales Representative &ndash; B2B</li><li>
Location: Riyadh, Saudi Arabia</li><li>
Department: Sales</li><li>
Reports To: Head of B2B</li><li>
Employment Type: Full-Time</li></ul> 
Position Summary
Nestl&eacute; Waters is the global leader in bottled water, proudly producing Al Manhal and Nestl&eacute; Pure Life in Saudi Arabia.
As part of our commercial expansion, we are seeking a Sales Representative &ndash; B2B to join our Riyadh team. 
This role focuses on driving growth, executional excellence, and customer partnerships across corporate offices, banks, institutions (healthcare, education, industrial, governmental), and HORECA channels. 
A DAY IN THE LIFE &hellip; 
<ul><li>
Manage a defined customer portfolio within corporate, institutional, and HORECA channels to achieve volume and revenue targets.</li><li>
Conduct daily field visits to engage with customers, identify opportunities, and ensure service excellence across all touchpoints.</li><li>
Build and maintain long-term partnerships with key clients, purchasing teams, and distributors.</li><li>
Execute sales and promotional programs, ensuring market visibility and channel compliance.</li><li>
Identify new business opportunities through structured market mapping and competitive analysis.</li><li>
Collaborate cross-functionally with marketing, logistics, and finance to deliver seamless customer experiences.</li><li>
Monitor sales performance, forecast demand, and report market insights to management.</li><li>
Uphold Nestl&eacute;&rsquo;s standards of quality, safety, and ethical business practices in all field operations.</li></ul> 
What Will Make You Successful&hellip; 
<ul><li>
Bachelor&rsquo;s degree in business administration, Marketing, or related field.</li><li>
0&ndash;4 years of relevant experience in B2B or FMCG field sales, preferably in the beverage or foodservice sector.</li><li>
Demonstrated success in managing large accounts and driving execution excellence.</li><li>
Strong interpersonal, communication, and negotiation skills.</li><li>
Excellent command of Arabic and English.</li><li>
Valid Saudi Driving License required.</li></ul> 
What We Offer At Nestl&eacute; 
When you join Nestl&eacute; Waters, you become part of a team committed to excellence, integrity, and customer trust. 
We value performance, collaboration, and continuous improvement empowering our people to deliver results that make a difference. 
We Offer 
<ul><li>
Exciting opportunities to develop your career your way</li><li>
A culture of respect, with diversity, equity and inclusion at its core</li><li>
A dynamic international environment empowering you to learn, develop and grow</li><li>
The opportunity to represent globally trusted brands with local impact.</li></ul> 
At Nestl&eacute;, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people&rsquo;s lives that we touch every single day. 
Be a force for good. Join Nestl&eacute; and visit us on www.nestle.com.</div>

Sales Representative - B2B

Explore 1036+ Customer success representative in Riyadh this May. Find roles across top companies and apply now to boost your career.

1036 customer success representative jobs In Riyadh

Customer Success Specialist

Customer Success Manager

Customer Success Manager, Sales/Service Cloud

Customer Success Specialist – Retention & Reactivation Specialist

Customer Success Lead

Customer Success Lead

Sales Representative - B2B