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customer service associate (role open for saudi nationals only), cs operations Jobs in Riyadh

customer service associate (role open for saudi nationals only), cs operations

customer support associate

Amazon

<div>
 
 Description
 
 
 
 As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You&rsquo;ll be the first point of contact for our Saudi Arabia customers in both Arabic and English by answering their requests through phone, chat and/or email &ndash; this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
 
 
 What are your hours?
 
 
 This role requires working variable hours to match when customers need us most. You will work [insert if shift is day and late shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 8 am and 10 pm Monday to Sunday. You will receive your work schedule at least 1-2 weeks in advance and your shifts may change every 1-4 weeks. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
 
 
 What strengths will you bring?
 
 
 <ul>
 <li>
 Hard-working, articulate, and detail-oriented
 </li>
 <li>
 Friendly and customer-focused in every situation
 </li>
 <li>
 Ability to learn quickly and embrace change
 </li>
 <li>
 Comfortable multi-tasking in a high-energy environment.
 
 
 </li>
 </ul>
 What benefits will you receive?
 
 
 
 Benefits
 
 
 
 One of the great things about joining Amazon&rsquo;s Customer Service team is that you don&rsquo;t need past experience in customer service. You&rsquo;ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
 
 
 <ul>
 <li>
 Medical insurance for the employee, as well as their spouse and children
 </li>
 <li>
 Amazon employee discount
 </li>
 <li>
 Nursery Benefit
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Expert training and ongoing opportunities to learn more and develop your skills
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Our mission at Amazon is to be Earth&rsquo;s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that&rsquo;s why you&rsquo;ll find we approach things differently here. You won&rsquo;t be asked to read from a script or learn dialogue by heart. Instead, we&rsquo;ll provide you with the training you need to problem solve for our customers. You&rsquo;ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Minimum age: 18 years old
 </li>
 <li>
 Be a Saudi national
 </li>
 <li>
 Minimum qualification of a high school degree - Passed
 </li>
 <li>
 Strong communication skills in Arabic and English (both written and oral fluency)
 </li>
 <li>
 Experience working with a computer
 </li>
 <li>
 The availability to work varying shifts from Monday to Sunday within the operating hours of 8 AM to 10 PM
 </li>
 <li>
 Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Minimum 6+ months of Contact Center/ BPO experience in Voice Support is a plus
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq Q Tech General Trading
 
 
 Job ID: A2873383
</div>

Customer Service Associate (role open for Saudi nationals only), CS Operations

Rize | رايز

<div>
 
 Rize
 
 is a groundbreaking rent-now-pay-later platform reshaping the rental landscape in Saudi Arabia. We're dedicated to making rentals more accessible and affordable, enabling tenants to manage their finances with ease and landlords to secure their income effortlessly. We're on a mission to revolutionize the rental industry, breaking down barriers and creating opportunities for all. We're a team of innovators, thinkers, and problem-solvers, committed to creating a positive impact and driving change in the market.
 
 
 
 Our Team
 
 
 
 We love working together, being creative, and doing things differently! Our team is made up of over 20 people with different nationalities. We work from a cozy office in Riyadh, Saudi Arabia. And hey, we're not just smart&mdash;we're really good at coming up with new ideas! Plus, you can work from wherever you want because we like to keep things flexible.
 
 
 
 Our core values &amp; Principles
 
 
 
 <ul>
 <li>
 Innovation &ndash; We&rsquo;re a technology-driven team with the purpose of uplifting the real estate sector. We are the leaders of the industry in innovation.
 </li>
 <li>
 Customer Centricity &ndash; We put the customer at the core of every decision and action.
 </li>
 <li>
 Adaptability - Being able to adapt quickly to changing market conditions and customer needs.
 </li>
 <li>
 Empowerment &amp; Collaboration &ndash; Our team is the most valuable aspect of the company; We respect all ideas, our team enjoys authority, autonomy, and collaboration.
 </li>
 <li>
 Ethical Excellence - We perform within the highest ethical standard.
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 We&rsquo;re looking for a
 
 Customer Experience Associate
 
 &mdash; a fresh graduate eager to learn, grow, and make a difference.
 
 
 In this role, you'll support our customers (landlords and tenants), help ensure smooth property handovers, follow up on service quality, and assist in solving everyday issues. You will be trained, guided, and supported by senior team members while gradually taking ownership of tasks.
 
 
 If you're passionate about communication, problem-solving, and making people feel valued &mdash; this role is for you.
 
 
 
 What will you be doing?
 
 
 
 
 Customer Support &amp; Relationship Building
 
 
 
 <ul>
 <li>
 Support in building positive, trust-based relationships with landlords and tenants.
 </li>
 <li>
 Assist in conducting check-ins to make sure both parties are satisfied.
 
 
 </li>
 </ul>
 
 Property Handover Assistance
 
 
 
 <ul>
 <li>
 Learn how to manage the handover process between landlords and tenants.
 </li>
 <li>
 Help inspect units during move-in and move-out to ensure everything is in proper condition.
 </li>
 <li>
 Document findings and support the senior team in the reporting process.
 
 
 </li>
 </ul>
 
 Issue Handling &amp; Coordination
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for simple inquiries or issues.
 </li>
 <li>
 Help mediate small conflicts and escalate cases when needed.
 </li>
 <li>
 Coordinate with internal teams (maintenance, operations, support) to resolve concerns.
 
 
 </li>
 </ul>
 
 Feedback &amp; Follow-ups
 
 
 
 <ul>
 <li>
 Make daily follow-up calls to gather feedback and ensure service quality.
 </li>
 <li>
 Share insights with the team to help improve overall experience.
 
 
 </li>
 </ul>
 
 Reporting &amp; Documentation
 
 
 
 <ul>
 <li>
 Maintain organized records of communications, handover notes, and customer feedback.
 </li>
 <li>
 Help prepare basic reports for the team.
 
 
 </li>
 </ul>
 
 You're a perfect match if you have
 
 
 
 <ul>
 <li>
 A fresh graduate in Business, Real Estate, Communications, or any related field.
 </li>
 <li>
 Someone with strong communication and interpersonal skills.
 </li>
 <li>
 Passionate about helping people and improving their experience.
 </li>
 <li>
 Organized, detail-oriented, and eager to learn.
 </li>
 <li>
 Comfortable using digital tools (CRM systems, Google Workspace, etc.).
 </li>
 <li>
 A team player with a positive, solution-oriented mindset.
 </li>
 <li>
 Any internship or university project in customer service, real estate, or operations is a plus (not required).
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What do we offer?
 
 
 
 <ul>
 <li>
 Competitive salary - Receive a competitive salary package in USD or SAR, reflecting your skills and contributions in our industry.
 </li>
 <li>
 Diverse International team - Join a diverse international team where different perspectives and backgrounds enrich our collaborative culture.
 </li>
 <li>
 Flexibility - Enjoy the option to work full remote or hybrid, allowing you to balance work and life in a way that suits you best.
 </li>
 <li>
 Innovation - Shape the future of Proptech with your groundbreaking ideas and technological prowess.
 </li>
 <li>
 Direct Impact - See your ideas come to life and make tangible changes in an industry ripe for revolution.
 </li>
 <li>
 Fast-paced Learning - Grow personally and professionally every day with opportunities to master new skills in our dynamic start-up environment.
 </li>
 <li>
 Creative Freedom - Take the reins, innovate, and push boundaries with the freedom to experiment, learn, and grow at Rize.
 </li>
 <li>
 Close-knit Community - Join a collaborative, supportive team where your voice matters and your contributions are recognized and celebrated.
 </li>
 </ul>
</div>

Customer Experience Specialist

Rize

<div>Rize is a groundbreaking rent-now-pay-later platform reshaping the rental landscape in Saudi Arabia. We're dedicated to making rentals more accessible and affordable, enabling tenants to manage their finances with ease and landlords to secure their income effortlessly. We're on a mission to revolutionize the rental industry, breaking down barriers and creating opportunities for all. We're a team of innovators, thinkers, and problem-solvers, committed to creating a positive impact and driving change in the market.
Our Team 
 
We love working together, being creative, and doing things differently! Our team is made up of over 20 people with different nationalities. We work from a cozy office in Riyadh, Saudi Arabia. And hey, we're not just smart&mdash;we're really good at coming up with new ideas! Plus, you can work from wherever you want because we like to keep things flexible.
Our core values &amp; Principles 
<ul>
<li>
Innovation &ndash; We&rsquo;re a technology-driven team with the purpose of uplifting the real estate sector. We are the leaders of the industry in innovation. 
</li>
<li>Customer Centricity &ndash; We put the customer at the core of every decision and action. 
</li>
<li>Adaptability - Being able to adapt quickly to changing market conditions and customer needs. 
</li>
<li>Empowerment &amp; Collaboration &ndash; Our team is the most valuable aspect of the company; We respect all ideas, our team enjoys authority, autonomy, and collaboration. 
</li>
<li>Ethical Excellence - We perform within the highest ethical standard.</li>
</ul>
Job Summary
We&rsquo;re looking for a Customer Experience Associate &mdash; a fresh graduate eager to learn, grow, and make a difference.
In this role, you'll support our customers (landlords and tenants), help ensure smooth property handovers, follow up on service quality, and assist in solving everyday issues. You will be trained, guided, and supported by senior team members while gradually taking ownership of tasks.
If you're passionate about communication, problem-solving, and making people feel valued &mdash; this role is for you.
What will you be doing?
Customer Support &amp; Relationship Building<ul>
<li>
Support in building positive, trust-based relationships with landlords and tenants.</li>
<li>Assist in conducting check-ins to make sure both parties are satisfied.</li>
</ul>
Property Handover Assistance<ul>
<li>
Learn how to manage the handover process between landlords and tenants.</li>
<li>Help inspect units during move-in and move-out to ensure everything is in proper condition.</li>
<li>Document findings and support the senior team in the reporting process.</li>
</ul>
Issue Handling &amp; Coordination<ul>
<li>
Serve as the first point of contact for simple inquiries or issues.</li>
<li>Help mediate small conflicts and escalate cases when needed.</li>
<li>Coordinate with internal teams (maintenance, operations, support) to resolve concerns.</li>
</ul>
Feedback &amp; Follow-ups<ul>
<li>
Make daily follow-up calls to gather feedback and ensure service quality.</li>
<li>Share insights with the team to help improve overall experience.</li>
</ul>
Reporting &amp; Documentation<ul>
<li>
Maintain organized records of communications, handover notes, and customer feedback.</li>
<li>Help prepare basic reports for the team.</li>
</ul>
You're a perfect match if you have<ul>
<li>
A fresh graduate in Business, Real Estate, Communications, or any related field.</li>
<li>Someone with strong communication and interpersonal skills.</li>
<li>Passionate about helping people and improving their experience.</li>
<li>Organized, detail-oriented, and eager to learn.</li>
<li>Comfortable using digital tools (CRM systems, Google Workspace, etc.).</li>
<li>A team player with a positive, solution-oriented mindset.</li>
<li>Any internship or university project in customer service, real estate, or operations is a plus (not required).</li>
</ul><h3 class="jobSectionHeader">
Benefits</h3>
What do we offer? 
<ul>
<li>
Competitive salary - Receive a competitive salary package in USD or SAR, reflecting your skills and contributions in our industry. 
</li>
<li>Diverse International team - Join a diverse international team where different perspectives and backgrounds enrich our collaborative culture. 
</li>
<li>Flexibility - Enjoy the option to work full remote or hybrid, allowing you to balance work and life in a way that suits you best. 
</li>
<li>Innovation - Shape the future of Proptech with your groundbreaking ideas and technological prowess. 
</li>
<li>Direct Impact - See your ideas come to life and make tangible changes in an industry ripe for revolution. 
</li>
<li>Fast-paced Learning - Grow personally and professionally every day with opportunities to master new skills in our dynamic start-up environment. 
</li>
<li>Creative Freedom - Take the reins, innovate, and push boundaries with the freedom to experiment, learn, and grow at Rize. 
</li>
<li>Close-knit Community - Join a collaborative, supportive team where your voice matters and your contributions are recognized and celebrated.</li></ul></div>

Kaspersky

<div>
 
 Kaspersky is seeking a Customer Support Intern to join our Saudi Arabia team. This role presents a remarkable opportunity for individuals with a passion for cybersecurity, desiring to learn, grow, and contribute to our customer support operations. Fluency in Arabic is essential for this role.
 
 
 
 
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage Premium Support Contracts - Transferring data between systems and dispatching PDF files to end-users
 </li>
 <li>
 Prepare a variety of reports to assist the customer support team in their operations
 </li>
 <li>
 Attend team meetings, actively participate, and maintain precise meeting minutes
 </li>
 <li>
 Contribute to knowledge management efforts, assist in maintaining and updating the internal knowledge base and documentation
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Fluent in Arabic and English
 </li>
 <li>
 Currently enrolled in or recently graduated from a related degree program (Information Technology, Computer Science, or related field)
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to work in a fast-paced, team-oriented environment
 </li>
 <li>
 Strong problem-solving skills and attention to detail
 </li>
 <li>
 Familiarity with Kaspersky products is a plus
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Proficiency in MS Office Suite
 </li>
 <li>
 Understanding of basic computer troubleshooting
 </li>
 <li>
 Ability to manage multiple tasks and priorities
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Personal Attributes:
 
 
 
 
 
 <ul>
 <li>
 Customer-focused and service-oriented
 </li>
 <li>
 Proactive and willing to take initiative
 </li>
 <li>
 High level of integrity, confidentiality, and accountability
 </li>
 <li>
 Open to feedback and continuous learning
 </li>
 </ul>
 
 
 
 
 
 
 
 As a Kaspersky intern, you'll gain practical experience and network in the professional world of cybersecurity. We eagerly anticipate welcoming you to our team.
 
</div>

Customer Support Intern

Almarai - المراعي

The Company:Almarai is the world's largest vertically integrated dairy and the region's largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. "Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 billion on sales of SAR 20.97 Billion in 2024."An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. About the Role To promote professional responsible for communicating the how and why regarding service expectations within our company. These professionals perform several duties, including answering phones, replying by emails, responding to customer questions, and assisting with customer issues. Requirements Potential candidates must meet the requirements mentioned below: <ul> <li>Diploma or preferably in relevant stream (English, Marketing)</li> <li>Experience of office administration and working with the general public.</li> <li>Minimum 2 years of Experience in the Tele sales field.</li> <li>Hands on knowledge and experience in SAP or similar package.</li> <li>Should be a good team player.</li> </ul> Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package. Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service, Administrative, and Sales</li> </ul> Industries <ul> <li>Administrative and Support Services, Manufacturing, and Education Administration Programs</li> </ul> Get notified about new Customer Service Representative jobs in Riyadh, Saudi Arabia. Customer Service Titles <ul> <li>Customer Service Associate (Arabic speaker only)</li> <li>Customer Service Manager of Business Process Innovation</li> </ul> We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Service Representative

Hamad M. Al Rugaib & Sons Trading Co.

<div>Job Overview 
We are interested in hiring a dedicated and experienced Sales Associate to join our Sales team. 
As a Sales Associate, you are expected to drive sales in the most efficient way. Your job duties will be to sell products and services offered by the company. You are responsible to assist the customers in providing accurate product knowledge and answering their questions as needed. 
You should be able to handle customer complaints in a professional manner. Your main goal will be to provide excellent customer satisfaction as well as an exceptional customer experience. Maintaining and updating the cash register on a daily basis is a mandatory task for this position. 
In addition to this, you should possess excellent customer service and extraordinary interpersonal skills. Prior experience working as a Sales Associate will be an advantage. You should have amazing verbal and written communication and phenomenal sales skills. If your experience and skills match our criteria for the role of Sales Associate, apply for this job now. We will love to meet you.
Responsibilities
<ul><li>
Greet customers and provide information on the products and services.</li><li>
Maintain the cash register and other financial records.</li><li>
Assist customers throughout the buying process to drive sales.</li><li>
Answer all the queries the customers have regarding the products and services.</li><li>
Achieve monthly sales targets and set organizational goals.</li><li>
Handle inventory levels and restock them as and when required.</li><li>
Work in collaboration with other Sales Representatives.</li><li>
Provide excellent customer satisfaction to increase sales.</li><li>
Manage and supervise the return process of any merchandise.</li><li>
Adhere to compliance in regards to the store functionality and appearance.</li><li>
Manage customer&rsquo;s complaints in an accurate and timely manner.</li><li>
Get involved and plan out promotional activities.</li><li>
Suggest ways and devise strategies to improve sales in an effective manner.</li></ul>
Requirements
<ul><li>
Minimum Qualification: Diploma and above</li><li>
Prior work experience as a Sale Associate, Sales Representatives, Sales Consultant, or a similar role.</li><li>
Demonstrate excellent ability to handle customers in a professional manner.</li><li>
Detailed know-how on the product and services offered.</li><li>
Ability to maintain a positive environment.</li><li>
Extraordinary verbal and written communication skills.</li><li>
Great time management skills.</li><li>
Ability to handle confidential information.</li><li>
Solid organizational and sales skills.</li><li>
Exceptional customer service skills.</li><li>
A charming and presentable personality.</li><li>
Ability to work for long hours and weekends as well.</li><li>
Strong work ethic.</li><li>
A keen eye for detail.</li></ul></div>

Sales Associate

Explore 1772+ Customer support associate in Riyadh this January. Find roles across top companies and apply now to boost your career.

1772 customer support associate jobs IN Riyadh

Customer Service Associate (role open for Saudi nationals only), CS Operations

Customer Service Associate (role open for Saudi nationals only), CS Operations

Customer Experience Specialist

Customer Experience Specialist

Customer Support Intern

Customer Service Representative

Sales Associate