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customer support data management executive

MLI Technologies Canada Ltd.

Build the Marketing Function of an AI Company from the Ground UpSolexes (Private) Limited is an innovation-driven technology company dedicated to developing intelligent software products and digital solutions that solve real-world business challenges. Our focus spans Artificial Intelligence, enterprise software, digital transformation, and emerging technologies, serving customers across international markets while contributing to Pakistan&rsquo;s growing innovation ecosystem.As we prepare for the commercial growth of our products and expand our international presence, we are seeking our first full-time Marketing &amp; Growth Lead to establish and lead our marketing function.This is not a traditional marketing role.It is an opportunity to become part of the founding leadership team of a technology startup and build the company&rsquo;s marketing capability from the ground up. You will work directly with the CEO to shape the company&rsquo;s brand, marketing strategy, product positioning, and growth initiatives while laying the foundation for a future in-house marketing department.If you are looking to simply manage social media accounts, performing SEO or execute isolated marketing campaigns, this role is unlikely to be the right fit.If, however, you are passionate about building marketing functions, creating strategy, leading execution, and contributing to the long-term success of an ambitious AI company, we would be delighted to hear from you.About the RoleReporting directly to the Chief Executive Officer, you will be responsible for developing and executing Solexes&rsquo; corporate marketing strategy across branding, product marketing, digital marketing, content strategy, communications, partnerships, events, and lead generation.Initially, you will work independently while collaborating with a support team of interns, specialist freelancers, and external service providers where appropriate. As the company grows, you will be expected to recruit, mentor, and lead Solexes&rsquo; internal marketing team.This position offers exceptional exposure to executive decision-making and provides an opportunity to influence the company&rsquo;s long-term commercial growth strategy.Key ResponsibilitiesStrategic Marketing&middot; Develop and execute Solexes&rsquo; corporate marketing strategy aligned with business objectives.&middot; Prepare annual, quarterly, and campaign-specific marketing plans.&middot; Develop marketing KPIs and executive dashboards.&middot; Establish scalable marketing processes, governance, and reporting frameworks.Brand Development&middot; Build and strengthen the Solexes corporate brand.&middot; Develop messaging frameworks and brand positioning.&middot; Ensure consistency across all customer touchpoints.&middot; Maintain and evolve the company&rsquo;s visual identity and brand standards.Product Marketing&middot; Develop go-to-market strategies for Solexes&rsquo; products and services.&middot; Translate complex technical capabilities into clear customer value propositions.&middot; Plan, develop and execute product launch campaigns.&middot; Support customer education and product adoption initiatives.Content &amp; Communications&middot; Develop and manage the editorial calendar.&middot; Produce and oversee high-quality thought leadership content.&middot; Coordinate blogs, newsletters, white papers, presentations, videos, and case studies.&middot; Work closely with technical teams to transform complex concepts into engaging business content.Digital Marketing&middot; Manage the company&rsquo;s digital marketing initiatives across LinkedIn, website, SEO, AI search optimisation, email marketing, marketing automation, and performance analytics.&middot; Continuously monitor campaign performance and proactively recommend improvements based on measurable outcomes.Community &amp; Partnership Development&middot; Develop relationships with universities, technology communities, industry associations, innovation centres, strategic partners, and ecosystem stakeholders.&middot; Coordinate participation in conferences, exhibitions, networking events, and industry forums.Demand Generation&middot; Develop and execute lead generation campaigns.&middot; Design customer acquisition journeys and marketing funnels.&middot; Support business development through qualified marketing opportunities and strategic campaigns.Marketing Operations&middot; Establish marketing processes, documentation, templates, dashboards, and reporting standards.&middot; Manage external agencies, creative partners, and specialist consultants where required.&middot; Need based marketing services to customers&middot; Build a scalable marketing function capable of supporting the company&rsquo;s long-term growth.What Success Looks LikeWithin the first six months, you will have:&middot; Established a structured marketing operating model.&middot; Developed a repeatable content and communications engine.&middot; Strengthened the Solexes corporate brand and executive visibility.&middot; Introduced measurable marketing dashboards and reporting.&middot; Implemented scalable lead generation processes.&middot; Expanded Solexes&rsquo; presence across strategic industry and academic communities.&middot; Developed and executed marketing campaign for ready to deliver products&middot; Created the foundation for a high-performing in-house marketing team.Qualifications&middot; Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, Communications, Digital Marketing, or a related discipline.&middot; Minimum 5 years of progressively responsible marketing experience, with at least 3 years gained within a reputable marketing, branding, digital marketing, or advertising agency.&middot; Demonstrated experience managing integrated marketing campaigns for multiple clients across diverse industries.&middot; Excellent written and verbal communication skills in English.&middot; Strong presentation, stakeholder management, and project management capabilities.Preferred ExperienceWe are particularly interested in candidates who have developed their professional marketing expertise within a reputable marketing, branding, digital marketing, or advertising agency, where they have gained exposure to strategic planning, campaign execution, client servicing, performance measurement, and multidisciplinary collaboration.This position is intended for marketing professionals with demonstrated strategic marketing experience. Candidates whose primary experience is limited to social media management, influencer marketing, graphic design, or content creation without broader marketing responsibilities are unlikely to be a suitable fit for this role.Why Join Solexes?Joining Solexes at this stage offers a rare opportunity to become the founding marketing leader of a rapidly growing AI and technology company. You will work directly with the executive leadership team, contribute to strategic business decisions, and play a pivotal role in shaping the company&rsquo;s future direction.Unlike traditional corporate marketing roles, this position provides significant ownership, autonomy, and the opportunity to build a marketing function from its inception. As the company expands internationally, you will have the opportunity to recruit and lead your own team while helping establish one of Pakistan&rsquo;s emerging technology brands.How to ApplyInterested applicants should submit:&middot; Updated Curriculum Vitae (CV)&middot; Cover Letter explaining their interest in the role&middot; LinkedIn Profile&middot; A brief summary (maximum two pages) describing two or three marketing campaigns or initiatives personally led by the applicant. For each example, applicants should describe the business objective, their specific role, the strategy adopted, measurable outcomes achieved, lessons learned, and the tools or methodologies used. Where available, supporting metrics such as lead generation, website traffic growth, SEO improvements, campaign performance, customer acquisition, or return on marketing investment should be included.Applications should be sent to contact@solexes.com or through indeed with the subject line:Application &ndash; Marketing &amp; Growth LeadPay: Up to Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have 5 plus years of relevent experience</li></ul>Location:<ul><li>Islamabad E-11 (Preferred)</li></ul>Work Location: In person

Marketing & Growth Lead

Grand City

Job Title: Guest Relations Executive (Female)Location: Islamabad (Le French Club, G-5)Job OverviewLe French Club is seeking a professional, well-groomed, and customer-focused Guest Relations Executive (Female) to create an exceptional experience for members and guests. The ideal candidate should have outstanding English communication skills, a welcoming personality, and a passion for delivering premium hospitality services.Key Responsibilities<ul><li>Welcome members and guests in a warm, courteous, and professional manner.</li><li>Serve as the first point of contact for all guest inquiries and assistance.</li><li>Ensure an exceptional guest experience from arrival until departure.</li><li>Manage front desk operations, including guest registration, appointments, and reservations.</li><li>Handle incoming calls, emails, and guest requests promptly and professionally.</li><li>Provide information about club facilities, services, memberships, events, and promotions.</li><li>Resolve guest concerns and complaints efficiently while maintaining a high level of customer satisfaction.</li><li>Coordinate with the Restaurant, Spa, Salon, Gym, Tennis Court, Housekeeping, and Security teams to ensure seamless guest service.</li><li>Monitor guest feedback and report service improvement opportunities to management.</li><li>Maintain accurate visitor logs, membership records, and front office documentation.</li><li>Assist with event coordination and VIP guest arrangements when required.</li><li>Ensure the reception and lobby areas remain clean, organized, and welcoming.</li><li>Process payments and maintain accurate transaction records using the POS system, if applicable.</li><li>Prepare daily reports related to guest visits, reservations, and front desk activities.</li><li>Maintain confidentiality of guest and company information.</li><li>Ensure compliance with company policies, SOPs, and hospitality standards.</li><li>Build positive relationships with members and encourage repeat visits through excellent service.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years of experience in Guest Relations, Front Office, Reception, Customer Service, or Hospitality.</li><li>Experience in a hotel, club, luxury hospitality, embassy, or premium customer service environment is preferred.</li><li>Excellent English communication skills are mandatory.</li><li>Outstanding interpersonal and customer service skills.</li><li>Professional appearance with a pleasant and confident personality.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Proficiency in Microsoft Office and basic computer applications.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Hospitality Management, Tourism, or a related field is preferred.</li><li>Hospitality or Customer Service certifications will be an added advantage.</li></ul>Working Hours10 Hours per DayWorking DaysMonday to SaturdayJob LocationLe French Club Diplomatic Enclave, G-5, IslamabadWork Location: In person

Guest Relations Executive (Female)- Islamabad

Friends Home Store

Senior Executive &ndash; Corporate ClientsCompany: Friends Home Store Location: I-10/3, IslamabadAbout the RoleFriends Home Store is looking for a dynamic and result-oriented Senior Executive &ndash; Corporate Clients to expand our corporate sales network and build long-term relationships with business clients. The ideal candidate should have strong communication, negotiation, and business development skills with a passion for achieving sales targets.Key Responsibilities<ul><li>Develop and maintain relationships with corporate clients.</li><li>Identify new business opportunities and generate corporate sales leads.</li><li>Conduct meetings and presentations with potential clients.</li><li>Prepare quotations, proposals, and negotiate business deals.</li><li>Achieve monthly and annual sales targets.</li><li>Coordinate with internal departments to ensure smooth order processing and customer satisfaction.</li><li>Maintain accurate records of client interactions and sales activities.</li><li>Follow up with existing clients to strengthen long-term business relationships.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>2&ndash;4 years of experience in Corporate Sales, B2B Sales, Business Development, or Key Account Management.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Good knowledge of the corporate market in Islamabad &amp; Rawalpindi.</li><li>Proficiency in MS Office.</li><li>Ability to work independently and achieve sales targets.</li></ul>What We Offer<ul><li>Market Competitive Salary</li><li>Performance-Based Incentives</li><li>Career Growth Opportunities</li><li>Professional &amp; Collaborative Work Environment</li></ul>Apply Now: careers@friendshome.pkSubject Line: Senior Executive &ndash; Corporate ClientsPay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Sr. Executive Corporate Sales

Job Title: Front Desk Specialist (Female)Location: Islamabad (Le French Club, G-5)Job OverviewLe French Club is looking for a professional, well-presented, and customer-oriented Female Front Desk Specialist to serve as the first point of contact for members and guests. The ideal candidate should possess excellent English communication skills, a welcoming personality, and strong administrative abilities to ensure a seamless guest experience.Key Responsibilities<ul><li>Welcome members and guests in a warm, professional, and courteous manner.</li><li>Manage the reception area and ensure it remains organized and presentable.</li><li>Handle incoming phone calls, emails, and visitor inquiries professionally.</li><li>Assist members and guests with bookings, appointments, and general information.</li><li>Maintain visitor records, membership information, and front desk documentation.</li><li>Coordinate guest check-ins and check-outs, where applicable.</li><li>Direct visitors to the appropriate departments or personnel.</li><li>Handle customer complaints and service requests professionally and escalate when necessary.</li><li>Coordinate with housekeeping, security, spa, salon, restaurant, and other departments to ensure smooth operations.</li><li>Process payments and maintain accurate transaction records using the POS system, if required.</li><li>Ensure confidentiality of member and company information.</li><li>Monitor reception supplies and report replenishment requirements.</li><li>Maintain a clean, organized, and welcoming reception environment.</li><li>Prepare daily front desk reports and administrative records.</li><li>Support administrative tasks as assigned by management.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years of experience as a Front Desk Officer, Receptionist, Guest Relations Officer, or Front Desk Executive in a hotel, club, spa, salon, or hospitality environment.</li><li>Excellent English communication skills are mandatory.</li><li>Strong interpersonal and customer service skills.</li><li>Professional appearance and pleasant personality.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Strong organizational and problem-solving skills.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.</li><li>Hospitality or customer service certifications will be an added advantage.</li></ul>Working Hours10 Hours per DayWorking DaysMonday to SaturdayJob LocationLe French Club Diplomatic Enclave, G-5, IslamabadWork Location: In person

Front Office Executive (Female)- Islamabad

Pakistan Digital Authority

<div>
 
 The Executive Director &ndash; Data Governance &amp; Stewardship shall be responsible for leading and overseeing data governance and stewardship across government agencies.The role ensures that government data is accurate, secure, interoperable, and responsibly managed, supporting evidence-based policymaking, digital service delivery, and national digital initiatives in alignment with the Digital Nation Pakistan Act, 2025.This position provides strategic leadership in defining data standards, implementing governance frameworks, and fostering a culture of responsible data management across the public sector.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Data Governance Frameworks:
 
 Develop and implement enterprise-wide data governance frameworks, policies, and standards across government agencies.Ensure alignment of data governance practices with national strategies, regulatory requirements, and international best practices.Establish roles, responsibilities, and accountability structures for effective data stewardship.
 </li>
 <li>
 
 Data Stewardship and Quality:
 
 Oversee the definition, management, and enforcement of data quality standards across government datasets.Promote practices for consistent, accurate, and timely data collection, storage, and usage.Implement data stewardship programs to ensure responsible use, access, and protection of sensitive information.
 </li>
 <li>
 
 Compliance and Regulatory Alignment:
 
 Ensure compliance with the Digital Nation Pakistan Act, 2025, and other relevant laws regarding data management.Monitor adherence to data protection, privacy, and security policies across government entities.Identify gaps in governance or stewardship practices and recommend corrective measures.
 </li>
 <li>
 
 Cross-Government Coordination:
 
 Coordinate with ministries, regulatory authorities, and government agencies to harmonize data governance and sharing practices.Facilitate collaboration across agencies to promote interoperability and standardized data practices.Support integration of data governance frameworks with digital platforms, AI systems, and policy initiatives.
 </li>
 <li>
 
 Monitoring, Reporting, and Advisory:
 
 Develop dashboards, reports, and analytical insights to track data governance compliance, data quality, and stewardship outcomes.Advise senior leadership on strategic data management, governance challenges, and opportunities.Identify emerging trends in data management, analytics, and governance for adoption across the public sector.
 </li>
 <li>
 
 Organizational Leadership:
 
 Lead and mentor teams responsible for data governance, stewardship, and compliance functions.Build institutional capacity for data management, quality assurance, and responsible use practices.Promote a culture of accountability, transparency, and evidence-based decision-making across government agencies.
 </li>
 </ul>
 
 
 Education
 
 
 <ul>
 <li>
 Minimum Bachelor&rsquo;s degree in Data Science, Information Systems, Computer Science, Public Policy, or a related discipline.
 </li>
 <li>
 Professional certifications in data governance, data management, or information security shall be considered an advantage.
 </li>
 <li>
 Strong knowledge of public sector data management, governance frameworks, and regulatory compliance.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 12&ndash;15 years of progressively responsible experience in data governance, data management, or information systems leadership.
 </li>
 <li>
 Proven experience implementing data governance or stewardship programs in government, public sector, or large organizations.
 </li>
 <li>
 Prior leadership experience managing teams in data governance, compliance, or information management.
 </li>
 </ul>
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Data governance and stewardship frameworks
 </li>
 <li>
 Data quality management and standardization
 </li>
 <li>
 Public sector data management and compliance
 </li>
 <li>
 Cross-agency coordination and stakeholder engagement
 </li>
 <li>
 Analytical and problem-solving skills
 </li>
 <li>
 Strategic advisory and policy formulation
 </li>
 <li>
 Leadership, mentoring, and institutional capacity building
 </li>
 <li>
 Communication and collaboration skills
 </li>
 </ul>
 
 
 
</div>

Executive Director – Data Governance & Stewardship

JazzWorld

<div>
 
 
 Grade:
 
 L2
 
 
 
 Location:
 
 Islamabad
 
 
 
 Last date to apply; 30 July 2026
 
 
 
 
 
 Who is Expert Institutional Business Development?
 
 
 
 The Institutional Business Development Expert identifies, develops, and manages strategic partnerships between JazzWorld and large public &amp; private sector institutions across Pakistan. The role builds the pipeline of commercially viable, multi-pillar institutional opportunities, engaging institutional stakeholders, shaping solutions, and structuring deals from concept through proposal and execution support.
 
 
 The role reports directly to the Head of Institutional Business Development.
 
 
 
 
 What does Expert Institutional Business Development do?
 
 
 
 &bull;&nbsp;&nbsp;&nbsp; Identify and develop strategic business opportunities across government, public sector, development agencies, and large enterprises.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Conduct institutional opportunity mapping, market analysis, and gap assessments to identify digital transformation and growth opportunities.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Design integrated commercial solutions by leveraging JazzWorld's ecosystem, including Enterprise Connectivity, JazzCash, Mobilink Bank, Garaj, Teknosys, and Insurance.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Develop business cases, value propositions, and executive presentations.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Lead cross-functional collaboration to drive opportunity qualification, solution development, and execution.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Build and manage relationships with institutional stakeholders and support executive-level business engagements.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Support the execution of JazzWorld's institutional growth strategy by tracking market trends, government initiatives, and emerging business opportunities.
 
 
 
 
 JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 &bull;&nbsp;&nbsp;&nbsp; Bachelor's degree in business management, economics or a related field.
 
 
 &bull;&nbsp;&nbsp;&nbsp; 3 - 5 years' experience in strategy, business development, consulting, or digital services.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Strong analytical, problem-solving and communication/presentation skills.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Background in telecommunications, technology, or digital services is highly desirable.
 
 
 &bull;&nbsp;&nbsp;&nbsp; Experience working with government organizations, development agencies, or large institutional clients.
 
 
 
 
 Benefits
 
 
 
 
 
 Why join JazzWorld?
 
 
 
 As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.
 
 
 Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.
 
 
 As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.
 
 
 At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.
 
</div>

Expert Institutional Business Development

Vostro World

Company: Vostro World Location: Islamabad F-11 Job Type: Full-time About the RoleAre you a high-energy sales professional with a passion for fitness and wellness? Vostro World is looking for a Sales Executive to lead our membership growth. You will be the face of our club, turning inquiries into active members through professional facility tours, expert guidance, and world-class digital engagement.Key Responsibilities<ul><li>Sales &amp; Tours: Conduct professional facility tours, identifying the best membership category for prospective clients and closing sales with integrity.</li><li>Digital Lead Management: Manage queries from social media</li><li>Outreach &amp; Corporate Sales: Generate new business through corporate site visits, cold calling, and community outreach.</li><li>Data &amp; Administration: Manage the membership database, process applications/billing, and maintain an accurate Sales Dashboard</li><li>Retention Strategies: Collaborate with the concerned Manager on member appreciation events and engagement.</li></ul>Requirements<ul><li>Experience: Proven track record in sales, preferably in the fitness, hospitality, or luxury retail sectors.</li><li>Communication: Exceptional verbal and written communication skills</li><li>Professionalism: Must maintain a smart uniform appearance and exhibit a positive, team-oriented attitude at all times.</li><li>Flexibility: Ability to work 8 hours per day, 6 days a week, including attendance at weekly sales meetings.</li></ul>What We Offer<ul><li>Competitive remuneration package with performance-based incentives.</li><li>The opportunity to work in Islamabad&rsquo;s premier health and wellness destination.</li><li>Professional growth and training initiatives.</li><li>Access to state-of-the-art fitness facilities.</li></ul>Pay: Up to Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Sales Executive: 3 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Sales Executive

Explore 81+ Customer support data management executive in Islamabad this August. Find roles across top companies and apply now to boost your career.