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customer support data management executive

Eposmatic (Pvt) Ltd

Customer Support &amp; Data Management ExecutiveJob Type: Full-Time Location: IslamabadJob SummaryWe are looking for an enthusiastic individual to provide exceptional customer assistance while handling critical data entry and administrative functions. The ideal candidate should possess excellent communication skills and a strong attention to detail.Responsibilities<ul><li>Assist customers by answering product and service-related questions.</li><li>Record, update, and maintain customer information accurately.</li><li>Monitor and track support requests until resolution.</li><li>Collaborate with different departments to ensure seamless service delivery.</li><li>Ensure data integrity and confidentiality at all times.</li></ul>Qualifications<ul><li>Graduate degree or equivalent experience.</li><li>Proficiency in Microsoft Office applications.</li><li>Strong organizational and problem-solving abilities.</li><li>Excellent verbal and written communication skills.</li><li>Prior experience in support operations will be beneficial.</li></ul>Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support & Data Management Executive

Join our growing team and be a part of a fast paced technology environment where your problem solving skills and attention to detail can make a real impact.Position: Technical Support &amp; Data Entry ExecutiveEmployment Type: Full-Time Location: Islamabad (Onsite) Working Hours: 05:30 PM - 02:30 AMKey Responsibilities:Technical Support<ul><li>Provide first-level technical support to customers via phone, email, WhatsApp, and remote sessions.</li><li>Assist clients with software setup, troubleshooting, and issue resolution.</li><li>Escalate complex technical issues to the relevant departments when necessary.</li><li>Follow up with customers to ensure timely resolution and satisfaction.</li><li>Maintain accurate records of customer interactions and support tickets.</li><li>Coordinate with installation and engineering teams for smooth onboarding and support.</li></ul>Data Entry<ul><li>Accurately enter, update, and maintain customer and operational data in company systems.</li><li>Verify and review data for completeness and accuracy.</li><li>Generate reports and organize records as required by management.</li><li>Ensure confidentiality and security of sensitive information.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Sciences.</li><li>Strong computer skills and proficiency in MS Office (Excel, Word, Outlook).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to learn and understand software systems quickly.</li><li>Good problem-solving and analytical abilities.</li><li>Strong attention to detail and accuracy in data entry tasks.</li><li>Ability to work independently as well as collaboratively within a team.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional growth and career development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Hands-on experience with modern business technologies.</li><li>Performance-based incentives and recognition.</li></ul>Interested candidates are encouraged to apply by sending their updated resume to: hr@eposmatic.comSubject Line: Application &ndash; Technical Support &amp; Data Entry ExecutiveBecome a part of our team and help us deliver exceptional service while maintaining operational excellence.Pay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Technical Support & Data Entry Executive

Nysonian Inc.

<div>
 
 Location:
 
 Islamabad, Pakistan
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Timings:
 
 6pm - 2am (Night shift)
 
 
 
 About Nysonian
 
 
 
 Nysonian builds the next generation of global lifestyle brands; brands that inspire how people travel, move, and live. We create not just products, but experiences that empower people worldwide.
 
 
 
 Our Fast-Growing Portfolio Includes
 
 
 
 <ul>
 <li>
 NOBL Travel &mdash; redefining modern travel with design, durability, and performance
 </li>
 <li>
 FLO Pilates &mdash; bringing Pilates into homes and wardrobes globally
 
 
 </li>
 </ul>
 With $150M+ in revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we are shaping the brands that will define the next decade.
 
 
 Core Values: Winners&rsquo; Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
 
 
 
 About The Role
 
 
 
 This role will sit within the Order Management &amp; Aftersales team, focusing on the day-to-day processing, accuracy, and resolution of all customer orders. We are seeking a detail-oriented and proactive Executive &ndash; Order Management to join the Operations team. This role is responsible for the precise execution of the daily order flow across our D2C brands, ensuring all transactions are accurately captured, validated, and processed for the warehouse. The Executive will be the front-line specialist for order validation, exception handling, and ensuring seamless data integrity between the customer-facing front-end and the backend OMS/ERP systems.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Manage end-to-end order processing across all brand platforms, ensuring timely, accurate order entry and fulfillment readiness.
 </li>
 <li>
 Validate order details, including pricing, promotions, shipping information, and inventory allocation to maintain data accuracy and operational compliance.
 </li>
 <li>
 Oversee inventory allocation, backorders, and pre-orders, ensuring proactive coordination and communication of order status exceptions.
 </li>
 <li>
 Serve as the primary administrator of the Order Management System (OMS), maintaining accurate order records, fulfillment updates, and system integrity.
 </li>
 <li>
 Monitor, identify, and escalate system or data discrepancies, partnering with Technology teams to resolve order and inventory synchronization issues.
 </li>
 <li>
 Act as the central liaison between Customer Support, Warehouse, and Logistics teams, ensuring efficient resolution of order-related inquiries, modifications, and exceptions.
 </li>
 <li>
 Generate operational reporting and coordinate order prioritization, holds, and batch releases to optimize fulfillment performance and meet carrier and service-level requirements.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience in Business, Logistics, or Supply Chain.
 </li>
 <li>
 1&ndash;3 years of experience in an e-commerce, D2C, or retail operations role, specifically with hands-on experience in Order Processing/Management.
 </li>
 <li>
 Proficiency with Order Management Systems (OMS), Shopify, and CRM software.
 </li>
 <li>
 High proficiency in Microsoft Excel for data analysis and reporting.
 </li>
 <li>
 Exceptional attention to detail and organizational skills.
 </li>
 <li>
 Strong analytical and problem-solving abilities to triage and resolve order exceptions quickly.
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Love Working At Nysonian
 
 
 
 <ul>
 <li>
 Competitive base salary.
 </li>
 <li>
 Collaborate with high-performing teams across fast-growing global brands.
 </li>
 <li>
 Meaningful opportunities for growth, ownership, and impact.
 </li>
 <li>
 A culture built on accountability, transparency, and execution.
 
 
 </li>
 </ul>
 
 Our Commitment
 
 
 
 Nysonian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or any other legally protected characteristic. Reasonable accommodations are provided for applicants with disabilities.
</div>

Order Management Executive

DAVIS PHARMACEUTICALS PVT LTD

Position: Digital Growth ManagerDepartment: Skintelligent Privilege Club, a project by Davis and Co.Reporting To: Head of Privilege ClubLocation: IslamabadDeadline to apply: 18 June 2026Role PurposeThe Digital Growth Manager will lead the digital acquisition, online growth, performance marketing, e-commerce optimization, content strategy, and digital customer journey for Privilege Club.This role serves as the primary focal point for all digital agencies, technology partners, and marketing vendors while ensuring that digital investments translate into measurable growth in memberships, consultations, product sales, engagement, and revenue.Key ResponsibilitiesDigital Growth Strategy<ul><li>Develop and execute the overall digital growth roadmap.</li><li>Drive online membership acquisition.</li><li>Increase portal registrations and active users.</li><li>Improve consultation bookings and e-commerce sales.</li></ul>Agency Management<ul><li>Serve as the primary focal point for external digital marketing agencies.</li><li>Review campaign plans and performance reports.</li><li>Manage agency deliverables and KPIs.</li><li>Ensure alignment between business objectives and agency activities.</li></ul>Performance Marketing<ul><li>Monitor lead generation campaigns.</li></ul>&middot; Track customer acquisition costs and conversion rates.<ul><li>Optimize marketing funnels.</li><li>Improve ROI across digital channels.</li></ul>Membership &amp; Sales Conversion<ul><li>Monitor website and portal conversion performance.</li><li>Analyze user journeys and drop-off points.</li><li>Recommend improvements to increase membership sales.</li><li>Support revenue growth initiatives.</li></ul>Content &amp; Social Media Oversight<ul><li>Review social media plans and content calendars.</li><li>Coordinate content requirements with agencies.</li><li>Approve campaign briefs and creative direction.</li><li>Ensure brand consistency across all channels.</li></ul>SEO &amp; Website Optimization<ul><li>Monitor SEO performance.</li><li>Improve website traffic quality.</li><li>Recommend landing page improvements.</li><li>Track search visibility and rankings.</li></ul>Analytics &amp; Reporting<ul><li>Monitor digital KPIs and dashboards.</li><li>Track memberships, leads, sales, and engagement metrics.</li><li>Prepare executive growth reports.</li><li>Provide recommendations based on data insights.</li></ul>E-Commerce Growth<ul><li>Support product sales strategy.</li><li>Monitor digital storefront performance.</li><li>Improve customer acquisition and retention.</li><li>Coordinate with operations on promotions and campaigns.</li></ul>Qualifications<ul><li>Bachelor's degree in Marketing, Digital Marketing, Business, E-Commerce, or related field.</li></ul>Experience<ul><li>5+ years of experience in digital marketing, growth marketing, performance marketing, e-commerce, or digital business management.</li><li>Experience managing digital agencies is highly preferred.</li></ul>Skills &amp; Competencies<ul><li>Growth Marketing</li><li>Performance Marketing</li><li>SEO &amp; SEM</li><li>E-Commerce</li><li>Marketing Automation</li><li>Data Analysis</li><li>Social Media Strategy</li><li>Conversion Optimization</li></ul>Work Location: In person

Digital Growth Manager

MTBC CareCloud

Job PurposeThe Client Service Executive is responsible for managing client-related operational processes, ensuring accurate and timely verification of information, and maintaining effective communication with external stakeholders. The role involves handling inbound and outbound interactions, coordinating with third parties, maintaining documentation, and delivering high-quality service while adhering to organizational policies, compliance requirements, and information security standards.Key Responsibilities<ul><li>Handle inbound and outbound calls and communications with external stakeholders, clients, and service providers.</li><li>Verify and validate information as per client and organizational requirements.</li><li>Communicate professionally to resolve queries, obtain required information, and ensure timely processing of requests.</li><li>Coordinate with relevant parties while maintaining strict confidentiality and compliance with data protection policies.</li><li>Manage assigned workloads, call queues, and operational tasks efficiently to meet service-level expectations.</li><li>Maintain accurate records of all communications, transactions, and updates in designated systems.</li><li>Provide daily progress updates and task completion reports to the Team Leader/Supervisor.</li><li>Deliver high-quality customer service and ensure a positive experience for clients and stakeholders.</li><li>Ensure compliance with organizational procedures, quality standards, and regulatory requirements.</li><li>Safeguard company and client information from unauthorized access, disclosure, or misuse.</li><li>Identify and escalate issues requiring management attention in a timely manner.</li><li>Perform additional operational and administrative tasks as assigned by management.</li></ul>Required Qualifications<ul><li>Bachelor's degree preferred.</li><li>Prior experience in customer service, client support, healthcare operations, insurance verification, or a related field is an advantage but not mandatory.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and relationship-management abilities.</li><li>Customer-focused approach with strong service orientation.</li><li>Good listening, comprehension, and problem-solving skills.</li><li>Ability to handle inbound and outbound communications professionally and effectively.</li><li>Strong organizational and time-management skills.</li><li>Attention to detail and accuracy in documentation and data entry.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office applications and operational systems.</li><li>Ability to maintain confidentiality and handle sensitive information responsibly.</li></ul>Key Performance Indicators (KPIs)<ul><li>Service quality and accuracy.</li><li>Productivity and turnaround time.</li><li>Documentation accuracy.</li><li>Client satisfaction levels.</li><li>Compliance with organizational policies and procedures.</li><li>Attendance, punctuality, and adherence to schedules.</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Client Service Executive

92 Real Estate

Role OverviewKey Responsibilities<ul><li>Act as the first point of contact for customers, ensuring that all required visa documents align with the respective mission checklist and informing applicants of any missing items.</li><li>Strictly adhere to the visa application submission process as per the VAF (Visa Application Form) and training guidelines.</li><li>Contribute to achieving and exceeding business revenue targets.</li><li>Ensure completion of all assigned trainings for both self and team members.</li><li>Organize, arrange, and complete documents according to the mission&rsquo;s checklist requirements.</li><li>Promote and upsell Value Added Services (VAS).</li><li>Verify that correct barcodes are properly affixed to passports and related documents.</li><li>Clearly communicate visa fees, service charges, and VAS charges payable in PKR or other accepted currencies.</li><li>Guide applicants through the complete service flow (e.g., form filling, document verification, biometrics).</li><li>Submit Submission Officer (SO) tally reports to the Quality Check (QC) team in a timely manner.</li><li>Ensure vignette room staff process and paste incoming shipments on the same day while maintaining service standards.</li><li>Maintain zero safety incidents within operations.</li><li>Ensure applications are submitted within the defined turnaround time (TAT).</li><li>Maintain complete accuracy in data entry and documentation without errors.</li><li>Deliver high levels of customer satisfaction.</li><li>Ensure all operations comply with established policies and procedures.</li></ul>Biometrics Executive Responsibilities<ul><li>Provide professional and courteous customer service by promptly greeting and assisting applicants.</li><li>Verify applicant identity against passport details to prevent impersonation.</li><li>Confirm that fees have been paid and validate the cashier&rsquo;s stamp on the ICR (Income cum Receipt) slip.</li><li>Stamp &ldquo;Biometrics Done&rdquo; on the ICR and provide a copy to the applicant.</li></ul>Quality Check and Back-End Executive Responsibilities<ul><li>Manage live backend operations including quality checks, data entry, QC verification, scanning, uploading, and CD burning.</li><li>Collect applications from biometric booths on an hourly basis.</li><li>Review applications against mission checklists, ensuring required documents are attached and unnecessary ones are not included.</li><li>Verify that documents are properly arranged according to mission requirements.</li><li>Follow all mission-specific backend procedures accurately.</li><li>Ensure all documents are scanned completely and correctly as per guidelines.</li></ul>Indicative KRAs / Budgetary and Revenue Responsibilities<ul><li>Meet productivity targets as defined in team KPIs.</li><li>Achieve customer satisfaction goals and minimize complaints as per KPI standards.</li><li>Maintain adherence to turnaround time (TAT) targets.</li><li>Attend and complete all training programs scheduled by the Management .</li><li>Monitor and reduce errors by maintaining an error log.</li><li>Update and track productivity and VAS conversion metrics daily.</li><li>Achieve all assigned KPI targets consistently.</li><li>Ensure required customer surveys are completed and targets are met.</li></ul>Key Interactions Within &amp; Outside Gerry's Visa<ul><li>Applicants</li><li>Head of Operations</li><li>Vendors</li><li>Regional Manager</li><li>Internal Gerry&rsquo;s Visa Employees</li><li>IT &amp; HR Department</li><li>Logistics Team</li><li>VFS Global</li><li>Auditors</li></ul>Competencies / Personal AttributesOrganizational Competencies<ul><li>Quality and Service Orientation</li><li>Teamwork and Collaboration</li><li>Diversity Sensitivity</li><li>Personal and Professional Development</li><li>Result-Oriented Approach</li><li>Communication Skills</li><li>Networking</li><li>Leadership</li></ul>Functional Competencies<ul><li>Strong English communication skills (verbal and written)</li><li>People management abilities</li><li>Problem-solving and multitasking skills</li><li>Self-motivated and self-driven attitude</li><li>Effective time management</li></ul>Experience &amp; Skills<ul><li>Prior experience in customer service is preferred</li><li>Basic computer knowledge</li><li>Proficiency in MS Office with good typing speed</li><li>Ability to handle customer queries and complaints effectively</li><li>Capability to improve processes and enhance productivity and cost efficiency</li></ul>Education &amp; Qualifications<ul><li>Preferred: Graduate or equivalent qualification</li></ul>Pay: Rs20,000.00 - Rs25,000.00 per monthApplication Question(s):<ul><li>Are you okay wearing uniform ? </li><li>Are you Graduated ? </li></ul>Work Location: In person

Customer Experience Representative Intership

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Sales ExecutiveCompany: Enza Home Location: Islamabad Department: Sales Employment Type: Full-TimeJob OverviewEnza Home Islamabad is seeking a motivated and customer-focused Sales Executive to drive showroom sales, provide personalized furniture solutions, and ensure an exceptional customer experience. The ideal candidate is a dynamic sales professional with excellent communication skills, a consultative selling approach, and a passion for home d&eacute;cor and furniture.Key ResponsibilitiesSales &amp; Customer Engagement:<ul><li>Engage with walk-in and potential clients to understand their furniture and interior design needs</li><li>Present and demonstrate Enza Home products and solutions in a professional manner</li><li>Prepare quotations, proposals, and invoices</li><li>Follow up with leads to convert inquiries into sales</li><li>Achieve individual and showroom sales targets</li></ul>Client Relationship Management:<ul><li>Build and maintain long-term relationships with clients</li><li>Provide after-sales support to ensure customer satisfaction and repeat business</li></ul>Showroom &amp; Brand Representation:<ul><li>Maintain showroom presentation, product displays, and visual merchandising standards</li><li>Stay updated on new collections, materials, and market trends</li><li>Represent the Enza Home brand professionally at all times</li></ul>Collaboration &amp; Reporting:<ul><li>Work closely with team members and management to achieve sales goals</li><li>Provide regular sales updates and performance reports</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Retail Management, or related field</li><li>1&ndash;3 years of experience in retail sales, preferably in furniture, interior design, or luxury products</li><li>Strong communication, interpersonal, and negotiation skills</li><li>Target-driven, proactive, and customer-oriented</li><li>Professional appearance and conduct</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives</li><li>Opportunity to work with a premium international furniture brand</li><li>Professional growth and career development opportunities</li><li>Collaborative and high-performing work environment</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Executive

Explore 191+ Customer support data management executive in Islamabad this July. Find roles across top companies and apply now to boost your career.