customer service representative Jobs in Doha

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customer support representative

Al Rayes Laundry & Dry Cleaning

<p>We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.</p><p><b>Customer Service Representative Responsibilities:</b></p><ul><li>Maintaining a positive, empathetic, and professional attitude toward customers at all times.</li><li>Responding promptly to customer inquiries.</li><li>Communicating with customers through various channels.</li><li>Acknowledging and resolving customer complaints.</li><li>Knowing our products inside and out so that you can answer questions.</li><li>Processing orders, forms, applications, and requests.</li><li>Keeping records of customer interactions, transactions, comments, and complaints.</li><li>Communicating and coordinating with colleagues as necessary.</li><li>Providing feedback on the efficiency of the customer service process.</li><li>Managing a team of junior customer service representatives.</li><li>Ensure customer satisfaction and provide professional customer support.</li></ul><p><b>Customer Service Representative Requirements:</b></p><ul><li>High school diploma, general education degree, or equivalent.</li><li>Ability to stay calm when customers are stressed or upset.</li><li>Comfortable using computers.</li><li>Experience working with customer support.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,500.00 per month</p>

Customer Service Representative (Female)

ALI BIN ALI

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  Summary:
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 As a
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  Customer Service Representative at the hypermarket
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 , you will be responsible for assisting customers with their inquiries, handling complaints, processing transactions, and providing exceptional service to ensure a positive shopping experience.
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  Job Responsibility:
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 - Greet customers and assist them with their inquiries or concerns
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 - Handle complaints and provide appropriate solutions in a timely manner
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 - Process transactions accurately and efficiently
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 - Maintain a clean and organized work area
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 - Stock shelves and assist in merchandising products
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 - Assisting the sales team to find the goods and products they are looking for.
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 - Assist in inventory management and restocking products
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 - Provide product information and advice to customers
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 - Collaborate with other team members to ensure customer satisfaction
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Customer Service Representative

Element Materials Technology

<div>Overview:
<div>
Element has an opportunity for a <b>Customer Service Representative (CSR)</b>, primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations.</div><div></div><div><br>
The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business. The ideal candidate will be customer focused, action oriented, approachable and patience.</div><div></div><div><br>
This position will be based in Doha, Qatar.</div><br>
<div></div>
Responsibilities:
<ul><li>Primarily involved in the access and persuasion steps of the sales process; including qualifying, relationship building, needs evaluation, solution development / presentation and closing</li><li>
Proactively engage with customers using phone, email, web conferencing</li><li>
Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology</li><li>
Manage relationships with customers</li><li>
Focus on straightforward quotation enquiries for standard products &amp; services</li><li>
Gain pricing and lead time from standard price lists</li><li>
Work with departments to resolve complaints</li><li>
Process sales invoices, quoting and provide status report to clients</li><li>
When applicable handle requests for information (e.g. shipping / delivery dates)</li><li>
Actively utilise Customer Relationship Management (CRM) tool to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered</li><li>
Achieve sales goals by converting and penetrating accounts</li><li>
Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities</li><li>
Ensure compliance with all Element Materials Technology policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook</li><li>
Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance</li></ul>
Skills / Qualifications:
<ul><li><div>3 years of customer service experience with quoting experience strongly preferred</div></li><li><div>
Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications</div></li><li><div>
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization</div></li><li><div>
Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry.</div></li><li><div>
Ability to solve practical customer problems</div></li><li><div>
Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form</div></li><li><div>
A valid driver&rsquo;s license, with an acceptable driving record under Element&rsquo;s policy</div></li><li><div>
Experience in interpreting testing procedures and requirements desired</div></li><li><div>
Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)</div></li><li><div>
Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities</div></li><li><div>
Well-developed oral and written communication skills to meet a variety of communication needs with strong interpersonal skills that foster open upward and downward communication built on mutual respect</div></li><li><div>
Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions</div></li></ul><div></div><div><br>
#LI- AN1</div>
Company Overview:
<div>
Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to &lsquo;Make tomorrow safer than today&rsquo;.</div><div></div><div><br>
When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&amp;D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.</div><div></div><div><br>
While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.</div><div></div><div><br>
Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.</div>
Diversity Statement:
<div>
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming &ldquo;the world&rsquo;s most trusted testing partner&rdquo;.</div><div></div><div><br>
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.</div></div>

Spendwisor

<p><b>Job Description: </b></p><p><b>Position:</b> Customer Service Agent<br/><b>Employment Type:</b> Full-time<br/><b>Shifts:</b> Rotational (Day :7am-4pm&amp; Night: 4pm-1am)<br/><b>Week-offs:</b> Rotational<br/><b>Department:</b> Customer Support</p><p><b>About Us</b></p><p>Tamanna BNPL LLC is a fast-growing Buy Now, Pay Later (BNPL) company preparing for our official launch. Our mission is to provide customers with seamless and flexible payment solutions that make shopping easier and more accessible. As we enter the launch phase, we are building a strong customer service team to deliver exceptional support and create positive customer experiences from day one.</p><p><b>Role Overview</b></p><p>As a Customer Service Agent, you will be the first point of contact for our customers. Your role is to provide prompt, accurate, and friendly assistance through <b>calls, chats, and emails</b>. You will help users understand how our BNPL services work, resolve account or payment concerns, and ensure smooth customer interactions during our high-volume launch period.</p><p>This is an excellent opportunity for individuals who are customer-focused, adaptable, and excited to be part of a dynamic fintech environment.</p><p><b>Key Responsibilities</b></p><ul><li>Handle inbound customer inquiries via phone, chat, and email.</li><li>Assist customers with account setup, payment issues, transaction clarifications, and product-related questions.</li><li>Provide clear and accurate information about BNPL services, policies, and processes.</li><li>Resolve customer concerns professionally, efficiently, and with empathy.</li><li>Log and update customer interactions in the CRM system.</li><li>Escalate complex issues to the appropriate teams when necessary.</li><li>Maintain performance metrics including quality, response time, and customer satisfaction.</li><li>Work efficiently during high call/chat volumes, especially during the launch phase.</li><li>Follow company procedures, compliance guidelines, and service standards.</li><li>Support team and management with additional tasks as needed.</li></ul><p><b>Requirements</b></p><ul><li>Ability to stay calm, patient, and professional under pressure.</li><li>1+ years of experience in Customer Service (experience in Banking, Fintech, or E-commerce is a strong advantage but not mandatory).</li><li>Excellent verbal and written communication skills, with the ability to de-escalate tense situations calmly and professionally.</li><li>Basic computer and typing skills (40+ WPM preferred); familiarity with CRM or ticketing tools is a plus.</li><li>Flexible to work rotational shifts, including days, nights, weekends, and rotational weekly offs to support operations.</li><li>Strong problem-solving mindset, patience, and willingness to learn.</li><li>Ability to work in a fast-paced startup environment and handle pressure effectively</li></ul><p><b>Preferred Skills</b></p><ul><li>Experience in fintech, banking, or BNPL services (optional).</li><li>Multitasking and time management abilities.</li><li>Strong attention to detail and accuracy.</li><li>Customer-oriented attitude with a focus on delivering great service.</li><li>Candidates with a <b>strong command of both English and Arabic</b> are highly preferred, as this will greatly support our growing and diverse customer base.</li></ul><p><b>What We Offer</b></p><ul><li>Comprehensive training before launch.</li><li>Opportunity to grow in a rapidly expanding fintech startup.</li><li>Supportive team environment.</li><li>Competitive salary and incentives.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,500.00 - QAR4,000.00 per month</p>

Customer Service Agent

Trust Arabia Administrative Services & Consultancy

<p><b>Job Summary:</b></p><p>We are looking for an experienced and driven <b>Field Sales Representative</b> specializing in <b>refrigerant gas for air conditioning systems</b>. The ideal candidate will have strong market knowledge, proven sales skills, and the ability to build long-term customer relationships. This role involves identifying new opportunities, expanding market presence, and ensuring high levels of customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Promote and sell a full range of <b>refrigerant gas products</b> for air conditioning applications.</li><li>Identify and pursue new market opportunities to effectively expand the customer base.</li><li>Maintain strong relationships with existing clients and provide excellent after-sales support.</li><li>Manage all aspects of the distribution process, ensuring timely and accurate product delivery.</li><li>Develop and implement effective sales and marketing strategies to increase market share.</li><li>Conduct market research to monitor industry trends, competitor activities, and customer needs.</li><li>Prepare regular sales reports and update management on progress toward targets.</li></ul><p><b>Qualifications &amp; Requirements:</b></p><ul><li>Proven experience in <b>field sales</b>, preferably within the HVAC or refrigerant gas industry.</li><li>Strong knowledge of refrigerant gas products and air conditioning systems.</li><li>Excellent communication, negotiation, and customer service skills.</li><li>Ability to identify business opportunities and convert leads into sales.</li><li>Self-motivated, goal-oriented, and capable of working independently.</li><li>Valid driver&rsquo;s license (Qatar license preferred).</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Field Sales: 1 year (Preferred)</li></ul>

Field Sales Representative – Air Conditioning Gas

HyGreen

<p>This is a full-time, on-site role for a Medical Representative located in the Doha Metropolitan Area. The Medical Representative will be responsible for promoting and selling medical products to healthcare professionals. Day-to-day tasks include meeting with physicians, pharmacists, and other healthcare professionals, conducting product presentations, providing product information and demonstrations, and managing customer accounts. They will also be responsible for achieving sales targets and building strong customer relationships.</p><p><b>Essential Functions and Duties </b></p><ul><li>Pursue new business opportunities and schedule meetings with potential clients.</li><li>Prepare quotations, sales orders, and ensure proper documentation and filing systems.</li><li>Arrange appointments with healthcare professionals, including doctors, pharmacists, and hospital teams.</li><li>Conduct market research to identify customer needs, market gaps, and sales opportunities.</li><li>Analyze competitors&rsquo; strategies and recommend marketing strategies to enhance performance.</li><li>Provide accurate product information and emphasize product benefits to build trust and confidence.</li><li>Submit regular reports on sales activities, market feedback, and performance to management.</li><li>Ensure compliance with industry regulations, company policies, and ethical standards.</li></ul><p><b>Qualifications</b></p><ul><li>Medical Sales, Customer Service, and Communication skills</li><li>Knowledge and understanding of Medicine and Pharmacy</li><li>Strong interpersonal and negotiation skills</li><li>Ability to work independently and manage time effectively</li><li>Experience in the medical or healthcare industry is preferred</li></ul><p><b>Competencies</b></p><ul><li>4P&rsquo;s of Marketing (Product, Price, Place, Promotion)</li><li>Sales &amp; Persuasion Skills</li><li>Positive Attitude &amp; Relation Building Skills</li><li>Result and Target Orientation</li><li>Task Management Skills</li><li>Excellent Communication Skills</li></ul><p><b>Required Education and Experience </b></p><ul><li>Bachelor's degree in Life Sciences, Pharmacy, or a related field or equivalent.</li><li>Minimum of 5 years&rsquo; experience in relevant field.</li><li>Good knowledge of MS Office tools &amp; ERP software.</li><li>Professional communication skills in English &amp; Arabic.</li></ul><p>Job Types: Full-time, Permanent</p>

Medical Representative

Explore 2317+ Customer support representative in Doha this December. Find roles across top companies and apply now to boost your career.

2317 customer support representative jobs IN Doha

Customer Service Representative (Female)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Agent

Field Sales Representative – Air Conditioning Gas

Medical Representative