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analyst, technology operations

assistant general counsel, vp : cybersecurity Jobs in Washington

cyber security engineer Jobs in Washington

cyber security engineer

information security architect Jobs in Washington

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cyberark pam operations engineer

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b><br>
</h1>
The Lead Cloud Solutions Engineer provides senior-level solutions engineering leadership for Humana's cloud-based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio. This role drives implementation, integration, migration, and modernization efforts, including the Nuance Migration Project, by translating business needs into secure, scalable, and reliable technical solutions.<br>
The role partners across product, engineering, operations, architecture, security, compliance, and vendor teams. This partnership delivers cloud-enabled contact center capabilities aligned with Humana's modernization standards, approved design patterns, and operational expectations.This position represents a senior technical leadership role combining deep hands-on engineering expertise, architecture ownership, and cross-functional leadership. The Lead Cloud Engineer sets technical direction, defines standards, and ensures successful delivery of scalable, secure, and high-performing cloud-based customer experience platforms. The role handles highly complex challenges, influences enterprise technology strategy, and operates with broad autonomy.<p></p><p>
The Lead Cloud Solutions Engineer is a senior hands-on technology leader within Humana's Customer Experience Center Platform ecosystem. This leader is focused on delivering practical, scalable, and secure cloud-based solutions across platforms such as Genesys Cloud and Google CX Agent Studio.</p><p>
This role partners closely with product teams, engineering teams, operations, enterprise architecture, and vendor partners to translate business needs into effective technical solutions. The Lead Cloud Solutions Engineer drives solution design, implementation planning, platform integration, automation, and delivery execution while ensuring alignment with enterprise standards for security, reliability, compliance, and performance.</p><p>
The role emphasizes <b>solutions engineering, hands-on technical leadership, platform enablement, and delivery outcomes</b> rather than enterprise architecture ownership. The Lead serves as a technical problem-solver and engineering advisor, helping teams modernize contact center capabilities, improve customer and associate experiences, and maximize the value of Humana's cloud-based CCaaS investments.</p><p></p><h3 class="jobSectionHeader"><b>
Primary Responsibilities</b></h3><ul><li>
Lead solutions engineering and technical delivery for Humana's cloud-based <b>Contact Center as a Service</b> platforms, including <b>Genesys Cloud</b>, <b>Google CX Agent Studio / Dialogflow CX</b>, and related GCP services.</li><li>
Translate business, product, and operational requirements into secure, scalable, and supportable technical solutions.</li><li>
Provide hands-on technical guidance for platform configuration, application integration, API enablement, automation, testing, deployment readiness, troubleshooting, and production stabilization.</li><li>
Support major modernization and migration initiatives, including legacy platform exits and the <b>Nuance migration</b>, by driving technical execution and removing delivery blockers.</li><li>
Partner with product, software engineering, cloud engineering, operations, enterprise architecture, security, compliance, and vendor teams to deliver high-quality CCaaS and conversational AI capabilities.</li><li>
Lead implementation of omnichannel customer engagement solutions, including voice, chat, routing, authentication, virtual agents, automation, reporting, and analytics.</li><li>
Promote reusable engineering patterns, implementation standards, documentation, and operational best practices.</li><li>
Evaluate and pilot emerging capabilities in conversational AI, cloud-native platforms, analytics, and automation to improve customer and associate experiences.</li><li>
Ensure delivered solutions meet enterprise expectations for security, compliance, reliability, scalability, observability, performance, and cost efficiency.</li><li>
Serve as a senior technical advisor and escalation point for complex platform, integration, and production issues.</li><li>
Mentor engineers and contribute to a collaborative engineering culture focused on delivery quality, operational stability, and continuous improvement.</li></ul><h1 class="jobSectionHeader"><br>
<b>
Use your skills to make an impact
</b><br>
</h1><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><ul><li>
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>
10+ years of experience delivering complex software, cloud, SaaS, or platform-based technology solutions.</li><li>
Experience leading technical delivery for cloud, SaaS, CCaaS, customer experience, or enterprise integration platforms.</li><li>
Hands-on experience with solution implementation, application integration, APIs, cloud services, automation, testing, troubleshooting, and production support.</li><li>
Experience working with cross-functional teams, including product, engineering, operations, architecture, security, compliance, and vendor partners.</li><li>
Strong analytical, problem-solving, communication, and technical leadership skills.</li><li>
Ability to guide engineering teams, influence technical decisions, and drive delivery outcomes in a matrixed environment.</li><li>
Commitment to improving customer, member, and associate experiences through reliable and modern technology solutions.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Preferred Qualifications</b></h2><ul><li>
Experience with CCaaS platforms such as <b>Genesys Cloud</b>, <b>NICE</b>, <b>Five9</b>, <b>Amazon Connect</b>, or similar customer engagement platforms.</li><li>
Experience with <b>Google CX Agent Studio</b>, <b>Dialogflow CX</b>, <b>Vertex AI</b>, <b>BigQuery</b>, <b>Cloud Run</b>, <b>GKE</b>, or other GCP services.</li><li>
Experience delivering conversational AI, IVR, virtual agent, speech recognition, routing, chat, messaging, or contact center automation solutions.</li><li>
Experience integrating CCaaS platforms with enterprise systems such as <b>Salesforce</b>, <b>ServiceNow</b>, <b>Microsoft Dynamics</b>, identity providers, data platforms, and API gateways.</li><li>
Experience with cloud migration, platform modernization, vendor transition, or legacy platform retirement initiatives.</li><li>
Understanding of cloud security, IAM, networking, monitoring, logging, cost optimization, and operational support practices.</li><li>
Experience with Agile, SAFe, or hybrid delivery models.</li><li>
Experience creating technical documentation, implementation patterns, operational runbooks, and engineering best practices.</li><li>
Healthcare or regulated industry experience preferred.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Google Cloud Platform (GCP) &amp; Conversational AI &ndash; Preferred Skills</b></h3><ul><li>
Hands-on experience with <b>Google Cloud Platform</b> services for customer experience, contact center, conversational AI, or enterprise integration use cases.</li><li>
Experience with <b>Google CX Agent Studio</b> or <b>Dialogflow CX</b>, including agent design, conversation flows, intents, entities, fulfillment, integrations, and environment management.</li><li>
Experience with <b>Vertex AI</b> or other AI/ML capabilities for customer experience use cases, including model consumption, prompt-based solutions, inference, and AI-enabled automation.</li><li>
Experience using <b>BigQuery</b> for reporting, analytics, operational insights, conversation analysis, or large-scale data processing.</li><li>
Experience with <b>Cloud Run</b>, <b>Google Kubernetes Engine</b>, <b>Compute Engine</b>, or similar services for scalable application and integration deployments.</li><li>
Understanding of GCP security and operational practices, including <b>IAM</b>, service accounts, networking, logging, monitoring, alerting, and cost management.</li><li>
Experience integrating GCP services with CCaaS platforms, APIs, webhooks, event streams, enterprise applications, data platforms, and identity services.</li><li>
Exposure to speech recognition, text-to-speech, natural language processing, conversation analytics, sentiment analysis, and AI-driven contact center insights.</li><li>
Experience implementing observability, logging, monitoring, and troubleshooting practices for cloud-based conversational AI and contact center solutions.</li></ul><p><b>
Additional Information</b></p><p></p><p><b>
Work-At-Home Requirements</b></p><ul><li>
WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.</li><li>
A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.</li><li>
Satellite and Wireless Internet service is NOT allowed for this role.</li><li>
A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information</li></ul><p></p>
Work at Home Requirements To ensure Home or Hybrid Home/Office employees&rsquo; ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b><br>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$129,300 - $177,800 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p><h1 class="jobSectionHeader"><b><br>
About us</b><br>
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Lead Cloud Engineer - Contact Center Technology

BOAB Ventures

<div>
 Sr. Network Engineer III Washington, DC (100% onsite)
 <br/>
 <br/>
 Clearance: Top Secret
 <br/>
 <br/>
 Certifications Required: CCNP The Sr. Network Engineer III provides senior-level engineering support for mission-critical enterprise networks. This position is responsible for designing, implementing, and maintaining secure, reliable, and scalable network solutions that support organizational objectives and ensure optimal performance and availability.
 <br/>
 <br/>
 We know that you can&rsquo;t have great technology services without amazing people. We are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! What you&rsquo;ll do:
 <br/>
 <br/>
 <ul>
  <li>
   Design, implement, and troubleshoot enterprise network solutions for federal government customers.
  </li>
  <li>
   Serve as a technical SME, support routing and switching technologies, resolve complex issues, contribute to Agile delivery, and provide innovative solutions that build customer trust and support mission success. What you&rsquo;ll need to succeed:
  </li>
  <li>
   An active Top Secret security clearance.
  </li>
  <li>
   10+ years of experience in network engineering with hands-on responsibility for core enterprise routing and switching infrastructure.
  </li>
  <li>
   Bachelor&rsquo;s degree in a technical field is preferred. Relevant experience may substitute for education requirements.
  </li>
  <li>
   Subject matter expertise in designing, implementing, and troubleshooting complex routing protocols, including BGP and OSPF.
  </li>
  <li>
   Experience with software-defined WAN architectures and implementations.
  </li>
  <li>
   Experience with Peplink products.
  </li>
  <li>
   Proven experience supporting enterprise switching environments, including VLANs, STP, and related Layer 2 technologies.
  </li>
  <li>
   Experience managing and maintaining high-availability, high-performance network backbones in mission-critical environments.
  </li>
  <li>
   Hands-on experience with Cisco ASR, ISR, Catalyst, and Nexus platforms.
  </li>
  <li>
   Explicit experience performing network traffic analysis.
  </li>
  <li>
   Ability to contribute immediately with minimal ramp-up in a mission-critical operational environment.
  </li>
  <li>
   Required technical certifications include CCNP Enterprise The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:
  </li>
  <li>
   The candidate's professional background and relevant work experience
  </li>
  <li>
   The specific responsibilities of the role and organizational needs
  </li>
  <li>
   Internal equity and alignment with current team compensation
  </li>
  <li>
   This role is also eligible for additional compensation, subject to the terms and policies, which may include:
  </li>
  <li>
   Performance-based bonuses
  </li>
  <li>
   Company-paid training and/or certifications
  </li>
 </ul>
</div>


Sr. Network Engineer with Security Clearance

hatch IT

<div><p>hatch I.T. is partnering with Expression to find an<b> AI/ML Engineer</b>. See details below:</p>
<p><b>
About The Role:</b></p>
<p>
Expression is seeking an experienced AI/ML Engineer to design, optimize, and evaluate machine learning capabilities that operate efficiently on heterogeneous edge computing platforms. Working closely with software engineers, you will develop AI pipelines that enable intelligent signal characterization, data prioritization, distributed inference, and decision support while operating within constrained compute, bandwidth, and communications environments.</p>
<p>
The ideal candidate has strong expertise in applied machine learning, modern LLM technologies, edge AI optimization, and production deployment of AI systems.</p>
<p><b>
Security Clearance</b>: Eligible to obtain Secret or Top Secret Clearance (U.S citizenship required)</p>
<p><b>
About the Company:</b></p>
<p>
Founded in 1997 and headquartered in Washington DC, Expression provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression&rsquo;s &ldquo;Perpetual Innovation&rdquo; culture focuses on creating immediate and sustainable value for their clients via agile delivery of tailored solutions built through constant engagement with their clients. Expression was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.</p>
<h3 class="jobSectionHeader"><b>
Responsibilities:</b></h3><div>
<ul><li>Design and implement AI capabilities supporting intelligent data characterization, classification, prioritization, and decision support.</li>
<li>Evaluate, optimize, and deploy open-weight foundation models appropriate for resource-constrained edge environments.</li>
<li>Develop efficient inference pipelines supporting heterogeneous compute environments ranging from embedded processors to workstation-class systems.</li>
<li>Implement Retrieval-Augmented Generation (RAG), semantic search, and knowledge retrieval capabilities where appropriate.</li>
<li>Design AI orchestration workflows supporting distributed inference across multiple edge devices.</li>
<li>Develop evaluation methodologies for AI accuracy, latency, resource utilization, and operational performance.</li>
<li>Implement model monitoring, observability, testing, and automated evaluation frameworks.</li>
<li>Collaborate with software engineers to integrate AI models into production software platforms.</li>
<li>Optimize models using quantization, pruning, distillation deployment technologies.</li>
<li>Support experimentation involving multimodal data sources, sensor-derived features, and structured mission data.</li>
<li>Develop AI governance practices including model evaluation, explainability, responsible AI, and secure deployment.</li>
<li>Document model development, evaluation results, and technical recommendations.</li>
<li>Support customer demonstrations and prototype evaluations.</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications:</b></h3><div>
<ul><li>Bachelor degree in Computer Science, Artificial Intelligence, Data Science, Electrical Engineering, Applied Mathematics, or related discipline. An advanced degree is preferred.</li>
<li>5-8+ years of professional experience developing production AI or machine learning applications.</li>
<li>Strong Python programming experience.</li>
<li>Experience with PyTorch.</li>
<li>Experience deploying LLMs in production environments.</li>
<li>Experience with LangGraph, LangChain, CrewAI, Semantic Kernel, or similar orchestration frameworks.</li>
<li>Experience implementing Retrieval-Augmented Generation (RAG).</li>
<li>Experience with vector databases and semantic search.</li>
<li>Experience deploying AI models on edge or resource-constrained devices.</li>
<li>Experience with model optimization techniques including quantization, model compression, or inference acceleration.</li>
<li>Experience designing evaluation frameworks for AI systems.</li>
<li>Experience with Docker and cloud-native AI deployment.</li>
<li>Excellent communication and collaboration skills.</li>
</ul></div><h3 class="jobSectionHeader"><b>Preferred Qualifications:
</b></h3><div><ul><li>Experience applying AI to sensor analytics, time-series data, or signal processing.</li>
<li>Experience with software-defined radio data, RF analytics, or geospatial data analytics.</li>
<li>Experience developing multimodal AI applications.</li>
<li>Experience deploying AI across distributed edge computing environments..</li>
<li>Experience supporting DoD, Intelligence Community, or Federal customers.</li>
<li>Experience working in bandwidth-constrained or disconnected operational environments.</li>
<li>Experience supporting National Security or Federal Civilian customers.</li>
</ul>
</div><div><div><p><b>Benefits:</b></p>
<p>
Expression offers competitive salaries and benefits, such as:</p>
<ul>
<li>401k matching</li>
<li>PPO and HDHP medical/dental/vision insurance</li>
<li>Education reimbursement up to $10,000/yr</li>
<li>Complimentary life insurance</li>
<li>Generous PTO and 11 days of holiday leave</li>
<li>Onsite gym facility and trainer</li>
<li>Commuter Benefits Plan</li>
<li>In-office Cold Brew Coffee</li>
</ul>
</div></div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

AI/ML Engineer

Accenture Federal Services

<div></div><div><div><div><div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.</div>
<div></div>
<div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.</div>
<div></div>
<div>Join us to drive positive, lasting change that moves missions and the government forward!</div><br>
<div></div>
</div></div><p>
Accenture Federal Services is seeking an experienced Release Train Engineer to join our team and support our client in the Northern VA area. The Release Train Engineer role requires dedicated and specialized support to accelerate Research, Development, Test, and Evaluation (RDT&amp;E) efforts, advanced cloud modernization initiatives, and ensure the successful deployment of critical capabilities to a diverse national security customer base.</p>
<p><b>
What you'll do:
</b></p><ul><li>Agile Program Increment (PI) Planning: Facilitate targeted and effective PI planning sessions to drive alignment and ensure iterative, continuous delivery of mission-critical capabilities</li>
<li>Requirements Gathering and Prioritization: Engage with stakeholders to elicit, refine, and prioritize requirements that align with Platform objectives and customer-specific needs</li>
<li>Roadmap Development: Collaborate with leadership and stakeholders to define and maintain strategic roadmaps for RDT&amp;E, cloud modernization, and capability deployment initiatives</li>
<li>Stakeholder-Focused Collaboration: Provide tailored support to ensure alignment and coordination across diverse customers and stakeholders to foster effective communication and partnerships</li>
<li>Ensure timely and accurate completion of required deliverables, such as PI Planning Artifacts, Requirements Traceability Matrixes, Risk Registers, and Capability Roadmaps</li>
<li>Collaborate with and advise leadership on the development of the Agile transformation strategy and provide feedback and recommendations to ensure completion of strategic goals as required</li>
<li><ul><li>Work with teams to establish and maintain Agile metrics, including velocity, and burn-down charts</li>
<li>Leverage expertise in Atlassian digital tools (Jira &amp; Confluence) to make work visible and enhance transparency across the enterprise</li>
<li>Ensure teams are following best practices and industry standards for Agile development</li>
<li>Establish governance structures, collect metrics, and use feedback for improvement</li>
</ul></li>
</ul><p><b>Here is what you need:
</b></p><ul><li>7 years of experience working in an Agile environment, preferably in a role supporting Scrum teams</li>
<li>5 years of facilitating meetings and workshops, and articulating complex technical concepts to non-technical stakeholders</li>
<li>5 years of Agile &amp; SAFe Expertise: Deep understanding of SAFe, Scrum, Kanban, Lean, etc.</li>
<li>5 years leading government and other key stakeholders through focused PI Planning efforts</li>
<li>Experience with Agile/SAFe tools (e.g., Confluence, Jira, etc.)</li>
<li>Certification in SAFe Agilist (SA), Scaled Agile Leader (SAL), Release Train Engineer (RTE), Scrum Master (CSM), CSPO, or CSP</li>
</ul>
<p><b>Bonus Points if you have:
</b></p><ul><li>Relevant Associate's or Bachelor's Degree or have additional supporting certifications</li>
<li>Leadership &amp; Coaching experience: Ability to lead, motivate, and coach distributed teams</li>
<li>Problem-Solving: Strong analytical and conflict resolution skills</li>
<li>Communication: Clear, transparent communication with technical and non-technical stakeholders</li>
<li>Process &amp; Compliance Knowledge: Familiarity with compliance, risk management, and governance frameworks</li>
<li>Experience with Agile scaling frameworks (SAFe, LeSS, Scrum @ Scale)</li>
<li>Experience with implementing Atlassian digital tools (Jira &amp; Confluence) in a manner that supports a scaled Agile transformation</li>
<li>An in-depth understanding of the Objectives and Key Results (OKR) framework, and experience in integrating OKRs into Agile planning cycles</li>
<li>Knowledge of IT service management frameworks, including ITIL</li>
<li>DoD 8570 IAT Level II certification or higher (Sec+, CISSP, CASP, etc.) or DoD 8140 equivalent</li>
</ul>
<p><b>Clearance</b>:</p>
<p>
Must have an active Top Secret level clearance</p><p></p><div><div><div><br>
<div></div>
<div><b><i>What We Believe</i></b><b><i>
</i></b></div><div><i>As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.</i></div>
</div>
<div></div><div><b><i>Equal Employment Opportunity Statement</i></b></div>
<div><i>We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the</i><i> Accenture Federal Services Equal Opportunity Policy Statement.</i></div>
<div></div>
<div><i>Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.</i></div>
<div></div>
<div><b><i>Requesting An Accommodation</i></b></div>
<div><i>Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.</i></div>
<div></div>
<div><i>If you</i><b><i> </i></b><i>are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.</i></div>
<div></div>
<div><b><i>Other Employment Statements</i></b></div>
<div><i>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.</i></div>
<div></div>
<div><i>Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.</i></div>
<div></div>
<div><i>Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.</i></div>
<div></div>
<div><i>The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.</i></div>
<div></div>
<div><i>California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please </i><i>click here</i><i> for additional important information.</i></div></div></div></div><p></p>

Release Train Engineer

T-Rex Solutions

<div><p>T-Rex Solutions is looking to select an AI Prompt Engineer to support our Internal Revenue Service (IRS) EDOS program. The overall mission of this program is to modernize the IRS legacy Tax processing systems and is critical to the overall modernization of the IRS to improve taxpayer experience, increase voluntary compliance, and reduce the IRS's reliance on costly and unsustainable legacy technology. We are seeking an experienced AI Prompting Delivery Lead to drive our artificial intelligence initiatives, focusing on prompt engineering and strategic AI application development.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Lead and implement the development and optimization of prompt engineering strategies</li>
<li>Design and implement Retrieval-Augmented Generation (RAG) frameworks</li>
<li>Develop AI applications using Python and cloud services</li>
<li>Manage AI project delivery and support technical implementation</li>
<li>Collaborate with cross-functional teams to integrate AI solutions</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor's Degree and 10+ years of overall experience</li>
<li>US Citizenship required</li>
<li>Must possess an active IRS MBI Clearance and have current GFE</li>
<li>Hands on experience with Azure OpenAI and AWS cloud services</li>
<li>Proficient in Python AI application development</li>
<li>Deep understanding of RAG frameworks and prompt engineering techniques</li>
<li>Strong project management and delivery leadership skills</li>
<li>Experience supporting complex AI/ML initiatives</li>
<li>Excellent communication and leadership skills</li>
<li>Machine learning model optimization</li>
<li>Advanced prompt engineering techniques</li>
<li>Cloud infrastructure management</li>
<li>Agile project delivery methodologies</li>
</ul>
<p><b>Desired Skills:</b></p>
<ul>
<li>Experience working with Large Language Models (LLMs)</li>
<li>AWS GovCloud experience</li>
<li>Strong Python development skills</li>
</ul>
<p><b>T-Rex Overview</b></p>
<p>
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.</p>
<p>
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.</p>
<p>
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.</p>
<p>
In compliance with pay transparency guidelines, the annual base salary range for this position is $90,000 - $135,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.</p>
<p>
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.</p></div>

AI Prompt Engineer

Eaton

<div><p>Eaton&rsquo;s ES GEIS CHD division is currently seeking a Operations Manager. This role is onsite at our Washington, PA facility. Relocation is provided within the United States.<br>
</p><p></p><p>Washington, PA is the home of the Eaton Crouse-Hinds commercial outlet box facility which manufactures steel boxes, covers, and prefabricated electrical assemblies. Manufacturing 1.3 million units per week, this highly automated and fast paced environment places a high value on talented professionals that focus on problem solving and efficiency.<br>
</p><p></p><p>The expected annual salary range for this role is $113000 - $165000 a year. Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
</p><div><div><div><h2 class="jobSectionHeader"><b>What you&rsquo;ll do:
</b></h2></div><div><p>The Operations Manager is responsible for planning, directing, and coordinating organizational operations to ensure efficiency, productivity, quality, and safety. This role oversees daily business activities, manages cross-functional teams, drives continuous improvement initiatives, and ensures alignment with company goals, performance targets, and operational excellence standards.<br>
</p><p></p><p>In this role you will:
</p><ul><li>Lead daily manufacturing operations to ensure safe, efficient, and high-quality production while meeting customer requirements
</li><li>Monitor and drive performance through key operational metrics including safety, productivity, utilization, quality, inventory, and delivery
</li><li>Act as a business partner through continuous improvement programs and manufacturing process improvements by applying appropriate problem-solving tools such as SQDIP, Standard Work and 5S.
</li><li>Execute and manage production schedules, balancing demand, capacity, and resources to achieve on-time delivery
</li><li>Forecast production shipment targets, and execute delivery amounts
</li><li>Collaborate cross-functionally with Supply Chain, Engineering, Quality, Safety, HR, and Planning to align operational goals and execution
</li><li>Report operational performance, key initiatives, and daily management meeting outcomes to the leadership team, providing visibility into plant operations and business performance.
</li><li>Proactively implement, promote and maintain a safe working environment, through diligence in accident prevention, investigation, equipment maintenance and Zero Incident culture enforcement.
</li><li>Write capital procurement requests allocating funds to support safety and productivity
</li><li>Optimize KPI&rsquo;s at a department level, ensuring accountability and completion related to all functions
</li><li>Analyze problems, perform root cause analysis, and implement corrective and preventive actions to drive sustainable improvements
</li><li>Lead, coach, and develop front line leaders and employees to build a high-performing, accountable, and engaged workforce
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications:
</b></h2></div><div><p>Basic (Required) Qualifications:
</p><ul><li>Bachelor&rsquo;s degree from an accredited institution.
</li><li>Minimum of five (5) years of experience in operations, manufacturing, logistics, or a related environment.
</li><li>Minimum of three (3) years of leadership experience.
</li>Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1, H-1B, H-1B cap registration, O-1, E-3, TN status, 1-485 job profitability, etc.<br>
<li>
</li></ul><p></p><p>Preferred Qualifications:
</p><ul><li>Bachelor&rsquo;s degree in Business, Operations Management, or Engineering from an accredited institution.
</li><li>Proven leadership experience managing teams in a fast-paced setting.
</li><li>Strong knowledge of process improvement methodologies (Lean, Six Sigma).
</li><li>Experience with ERP systems and data-driven decision-making.
</li><li>SAP business system experience.
</li><li>Experience working cross-functionally with Sales &amp; Marketing and Planning Teams (forecasting, production scheduling, capacity planning).
</li><li>Lean Six Sigma experience.
</li><li>Experience leading Continuous Improvement initiatives.
</li><li>Direct managerial experience within Operations or Manufacturing environment.
</li><li>Experience utilizing DMM.
</li></ul></div></div></div><p>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates&rsquo; privacy rights and data security will be protected in accordance with applicable laws.<br>
</p><p></p><p>We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.<br>
</p><p></p><p>Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.<br>
</p><p></p><p>You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.<br>
</p><p></p><p>To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.<br>
</p><p></p><p>We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.</p></div>

Operations Manager

<div><p>UDR, Inc. is seeking a Multi Site Community Director to join our team in Washington DC.</p>
<p>
GENERAL SUMMARY OF DUTIES: The Community Director focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering positive relationships with community residents. Position may have supervision over a direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations.<br>
<br>
SUPERVISION RECEIVED: Reports directly to the Senior Community Director, District Manager or Regional Manager</p>
<p>
SUPERVISION EXERCISED: Supervision of two or more associates is required for exempt status, 1 or less for non-exempt status. Direct reports may include the Resident Service Manager, the Resident Service Coordinator(s) and/or Resident Service Specialist(s).</p>
<p>
Exempt/Non-exempt status will depend on the supervisory responsibilities in accordance with FSLA guidelines. 2 or more direct reports = Exempt Status; 1 or less direct reports = Non-exempt Status.</p>
<p>
ESSENTIAL FUNCTIONS:</p>
<p>
Asset Quality<br>
Ensure community is ready for business and meets established physical standards daily as listed below:</p>
<p>
1. Walk community daily; open and close all &ldquo;showing&rdquo; units. Monitor property including office space, restrooms, amenity areas, parking lot and &ldquo;showing&rdquo; units to ensure they meet UDR&rsquo;s quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks.
<br>
2. Refresh community&rsquo;s signage, write and distribute collateral as needed to support the drive for occupancy and improve community image.</p>
<p>
Customer Service<br>
Provide the best standard of quality and service through resident relations:</p>
<p>
1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service.<br>
2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals.</p>
<p>
3. Conduct move-in orientation sessions for new residents and drive annual renewal conversations with existing residents as needed.
<br>
4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests.
<br>
5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved.</p>
<p>
Financial<br>
Complete various accounting and financial functions associated with driving and supporting community operations:</p>
<p>
1. Work closely with Business Manager to complete required financial responsibilities.<br>
2. Conduct Purchase Card (P-card) reconciliation for community.</p>
<p>
Personnel (if applicable)<br>
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
</p><p>1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training and team building.
<br>
2. Hire and train new staff and develop staff to maximize potential.<br>
3. Train district property staff including RSMs, CDs and other personnel as needed and requested by AD/RM/DM. (Senior Community Director)<br>
4. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers.<br>
5. Approve time records and requests for time off.</p>
<p>
Vendor Management<br>
Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems:
</p><p>1. Manage vendor keys according to UDR&rsquo;s policies and procedures.<br>
2. Source new vendors as needed in order to maintain community appearance and resident services.<br>
3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems.
</p><p>Administrative<br>
Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:</p>
<p>
1. Prepare, communicate and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
<br>
2. Review, monitor, administrate and sign leases as required and needed.
<br>
3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements Company policies and/or procedures.<br>
4. Plan and manage all community events.
<br>
5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craigslist, etc.
<br>
6. Maintain acceptable NPS scores and facilitate Reputation Management Process.<br>
7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications.<br>
8. Smart Rent Management and Package and Parcel Management.<br>
9. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the &ldquo;Key Policy&rdquo;.<br>
10. Investigate, address and resolve all community and resident issues, disturbances, complaints and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed.<br>
11. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required.<br>
12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents and guests.
<br>
13. Develop and maintain emergency action procedures for the properties.<br>
14. Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.<br>
15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team.<br>
16. Comply with all Company policies and procedures related to employment.
<br>
17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.<br>
18. Perform other duties as assigned or needed.</p><p><br>
PERFORMANCE REQUIREMENTS: Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues.</p>
<p>
Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning.</p>
<p>
Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required.
<br>
<br>
Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.</p>
<p>
Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished highly professional interpersonal skills both in person, by phone and with all social media interactions.<br>
<br>
Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials.
</p><p>TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.</p>
<p>
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required.</p><p></p><p><br>
EDUCATION AND EXPERIENCE:</p>
<p>
1. Bachelor&rsquo;s Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required.<br>
2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred.<br>
3. Minimum of two years&rsquo; management or supervisory experience is required.<br>
4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred.<br>
5. Must have and maintain a valid driver&rsquo;s license unless otherwise noted.</p>
<p><i>
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i></p>
<p><i>
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p><br>
<p></p>
<p><i>
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.</i></p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Multi Site Community Director

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