cloud & security analyst i - washington d.c.

administrative assistant contractor (resource management)-remote

cloud & security analyst i - washington d.c. Jobs in Washington

cybersecurity solutions architect Jobs in Washington

cybersecurity solutions architect

data center architect/engineer Jobs in Washington

data center architect/engineer

design manager, facility engineering Jobs in Washington

design manager, facility engineering

desktop technician - bia Jobs in Washington

desktop technician - bia

data center architect engineer

Concepta Innovation Services, LLC

<p><b>Overview</b></p><p>We are seeking an experienced Data Center Architect/Engineer to lead the design, strategic planning, and optimization of our client data center infrastructure. This position is ideal for a forward-thinking professional who excels at balancing technical innovation with business needs to deliver scalable, reliable, and efficient data center solutions, including seamless integration with cloud environments.</p><p>Key Responsibilities</p><ul><li><b>Infrastructure Design</b></li><li>Design and architect comprehensive data center solutions, including power, cooling, network, storage, and compute resources.</li><li>Develop detailed technical specifications for new builds and expansions.</li><li>Evaluate and select hardware/software solutions based on performance, business needs, and total cost of ownership.</li><li>Design redundancy and disaster recovery architectures for business continuity.</li><li>Create network topologies to support current and future bandwidth requirements.</li><li><b>Strategic Planning</b></li><li>Develop long-term roadmaps for data center capacity expansion aligned with business growth.</li><li>Create and execute cloud integration strategies, including hybrid and multi-cloud architectures.</li><li>Evaluate emerging technologies and recommend adoption as appropriate.</li><li>Establish standardization protocols for infrastructure deployment.</li><li>Conduct feasibility studies and cost-benefit analyses for infrastructure investments.</li><li>Lead technology refresh cycles and platform modernization.</li><li><b>System Optimization</b></li><li>Continuously analyze and optimize data center performance, utilization, and efficiency.</li><li>Implement power optimization solutions to reduce PUE (Power Usage Effectiveness).</li><li>Design and optimize cooling systems for maximum energy efficiency.</li><li>Establish monitoring systems and thresholds to ensure optimal performance.</li><li>Conduct capacity planning to avoid resource constraints and minimize overprovisioning.</li><li><b>Compliance and Safety</b></li><li>Ensure data center designs comply with industry standards (ANSI/TIA-942, BICSI, Uptime Institute).</li><li>Maintain regulatory compliance (e.g., GDPR, HIPAA, PCI DSS, SOX).</li><li>Develop and enforce physical security protocols.</li><li>Create and maintain documentation for audits and compliance.</li><li>Establish environmental safety protocols and disaster recovery procedures.</li><li><b>Collaboration</b></li><li>Partner with IT, facilities management, and business stakeholders to align solutions with organizational needs.</li><li>Work closely with vendors and service providers to implement new technologies.</li><li>Coordinate with project managers during implementation phases.</li><li>Mentor junior team members and provide expert guidance.</li><li>Present complex technical concepts to executive leadership in business terms.</li><li>Collaborate with procurement teams to optimize vendor relationships and contracts.</li></ul><p>QualificationsRequired Skills and Experience</p><ul><li>Bachelor&rsquo;s degree in computer science, Engineering, or a related field</li><li>7+ years of experience in data center infrastructure design and management</li><li>Strong understanding of data center systems (power, cooling, cabling, rack infrastructure)</li><li>Experience with cloud platforms (AWS, Azure, GCP) and hybrid cloud architectures</li><li>Knowledge of virtualization and container platforms</li><li>Understanding of networking principles (SDN, load balancing, security)</li><li>Experience with capacity planning and performance optimization</li><li>Familiarity with compliance standards for data centers</li><li>Project management experience with large-scale infrastructure initiatives</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Professional certifications (CDCDP, CDCE, CDCS, CDCP)</li><li>Cloud certifications (AWS Certified Solutions Architect, Azure Solutions Architect, etc.)</li><li>Experience with DCIM tools</li><li>Knowledge of automation and infrastructure-as-code principles</li><li>Experience with energy-efficient data center design</li><li>Understanding of financial aspects of data center operation</li></ul><p><b>Why Join Us?</b></p><p>This role offers an exciting opportunity to shape the future of critical infrastructure while balancing innovation, efficiency, and reliability in a dynamic technology environment.</p><p><b>Citizenship Requirement: US Citizen</b></p><p><b>Onsite: Washington DC</b></p><p>Pay: $60.00 - $70.00 per hour</p><p>Application Question(s):</p><ul><li>Are you a U.S. citizen and able to work onsite in Washington, DC?</li></ul><p>Work Location: In person</p>

Data Center Architect/Engineer

Hall Group Design Engineering Firm LLC (HGD)

<p><b>Introduction</b></p><p>Hall Group Design Engineering (HGD) is an engineering and architectural firm delivering integrated building design solutions throughout the Washington DC Metro region. We provide comprehensive planning, design, and engineering services for new construction and facility renovations, supporting commercial, retail, and institutional clients across a range of project types. HGDs multidisciplinary platform combines architectural design, engineering analysis, facility assessments, and construction coordination to deliver technically sound, code-compliant, and schedule-driven solutions. Our approach emphasizes disciplined execution, proactive coordination, and long-term client partnerships. Licensed throughout the Washington DC Metro region, HGD continues to expand its capacity while maintaining the responsiveness and accountability of a focused, high-performance team.</p><p>HGD is seeking a strategic and detail-driven leader who lives in the Washington DC Metro area to join our team as a Design Manager, leading multidisciplinary projects and ensuring seamless coordination from concept through delivery.</p><p><b>Major Duties</b></p><p>The incumbent serves as a Design Manager under the Principal Engineer providing support for various design projects, to include residential and commercial facilities.</p><p>Responsibilities include:</p><p>Project Planning &amp; Scope Management &ndash; 30%</p><ul><li>Conduct site visits and site surveys</li><li>Work with Principal Engineer to determine requirements and prepare concept plans for each engineering discipline</li><li>Coordinate project design teams comprised of partnering firms and/or engineering consultants</li></ul><p>Scheduling &amp; Progress Management&ndash; 30%</p><ul><li>Assign timelines to the design team and track design progress</li><li>Track overall project timeline and ensure strict adherence to project schedule</li><li>Mitigate/minimize design schedule and overall project schedule conflicts</li><li>Lead weekly project meetings with HGD Executive Team</li></ul><p>Design Coordination &amp; Team Management&ndash; 30%</p><ul><li>Ensure design complies with HGD quality control checklists</li><li>Facilitate design team responses to construction RFI submittals</li><li>Facilitate design team responses to County Review comments</li><li>Coordinate project kickoff meetings with the design team and client meetings as needed</li></ul><p>Client &amp; Stakeholder Communication &ndash; 5%</p><ul><li>Coordinate client correspondence and provide weekly status updates to the client</li></ul><p>Permitting &amp; Regulatory Coordination &ndash; 5%</p><ul><li>Consolidate permitting plans and submit to County for review</li><li>Track and Consolidate responses to County Review comments</li></ul><p><b>Qualifications and Required Skills</b></p><ul><li>Extensive knowledge of the architectural and engineering design process for vertical structures</li><li>Must have access to AutoCAD or AutoCAD compatible tools</li><li>Moderate to high experience with making interdependent strategic decisions</li><li>Excellent organizational skills</li><li>Ability to address complex issues</li><li>Fully accessible within work hours during project duration</li><li>Must live in the Washington DC Metro area</li><li>Able to work in a remote environment effectively</li><li>Excellent verbal, written and interpersonal skills</li></ul><p><b>Experience:</b></p><ul><li>Architect or Facility Engineering: 5 years (Required)</li><li>Project Management within the AEC industry: 3 years (Required)</li><li>Construction: 1 year (Required)</li><li>Drafting with AutoCAD/Revit: 2 years (Required)</li></ul><p><b>Education:</b></p><ul><li>Bachelor of Science in Engineering, Architecture or STEM related Degree (Required)</li></ul><p><b>License/Certification:</b></p><ul><li>Preferred EIT, AIA, PE, or PMP Certification</li></ul><p>Job Types: Part-time, Contract</p><p>Pay: $35.00 - $50.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Application Question(s):</p><ul><li>Do you live in the Washington DC Metro area?</li><li>Do you have at least 3 years of project management experience in the Architecture Engineering and Construction industry?</li><li>Do you have access to AutoCAD or AutoCAD compatible tools?</li><li>Are you fully accessible within business hours during project duration?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Project management: 3 years (Required)</li><li>Construction: 1 year (Required)</li><li>Drafting: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>Engineer in Training (Preferred)</li><li>Professional Engineer (Preferred)</li><li>Architecture License (Preferred)</li><li>PMP (Preferred)</li></ul><p>Work Location: Remote</p>

Design Manager, Facility Engineering

Leidos

<div><p><b>Description</b>
</p><p>Leidos Digital Modernization sector is seeking an experienced Pega Systems Architect to lead delivery of Pega platform development and optimization supporting a the Office of Justice Programs (OJP) Enterprise Application Design and Development Services (EADDS) program. large grants management organization. The Pega Systems Architect leads the team in application of cutting edge Pega system capabilities including Blueprint Human in the loop AI coding. The technical leader will provide engineering and architect level ownership of a multi-system solution based on the Pega platform, including supporting Just Grants, a large grants management platform.</p><p><b>
Primary responsibilities:
</b></p><ul><li>Apply experience with Pega Dynamic Case, Management, Pega Deployment Manager, Pega Surveys, and Pega Business Intelligence Exchange Tool to mature the overall Pega platform in use.</li><li>
Drive continuous modernization in development of Pega platform capabilities on program through baseline platform delivery throughout program execution to maintain industry leadership for OJP.</li><li>
Create templates and tools to guide and lead program management teams in assessment of legacy system capabilities against current Pega platform baselines.</li><li>
Provide expertise to agile development teams in Pega best practices.</li><li>
Provide architect level guidance to technical engineering teams for Pega Platform development and utilization.</li><li>
Provide &ldquo;best of Pega&rdquo; expertise to staff, teams and customer groups. Create calendar of Pega lifecycle events and scheduled baselines.</li><li>
Provide annual plans to align system capabilities with customer requirements.</li><li>
Provide leadership in use of Blueprint and Pega AI automation (support / coding).</li><li>
Lead development teams in applying modular Pega coding / muti-system platform development.</li><li>
Lead engineering teams in Big Data integration of Pega with other systems through API gateways / multi system integration outside of the Pega Cloud.</li><li>
Support &ldquo;industry leading&rdquo; best use of Pega as a NC/LC platform.</li><li>
Provide guidance to product development teams as to Pega areas of strength, and identify areas where other products can be applied more efficiently.</li><li>
Lead Pega platform optimization (refinement) and Pega security management.</li></ul><p><b>
Basic Qualifications:</b></p><ul><li>
Bachelor's Degree in software engineering, computer science, information systems</li><li>
Minimum of 15 years of technical leadership experience</li><li>
Direct experience in leading large scale Pega developments</li><li>
Certifications include Pegasystems Certified System Architect. Certified Scrum Master (or ability to become Scrum Certified). PMP highly desired</li><li>
Experience in Low Code / No Code development</li><li>
Alignment of Pega capabilities with other platforms to enable OJP in utilizing optimal and most efficient platform usage</li><li>
Knowledge of utilizing Pega in a multi-platform environment through hybrid systems</li><li>
Knowledge of cutting edge Pega development using Blueprint AI coding</li><li>
Experience with Pega Dynamic Case Management, Pega Deployment Manager, Pega Surveys, and Pega Business Intelligence Exchange Tool.</li><li>
Ability to obtain a Public Trust Clearance</li></ul><p>
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo &mdash; because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 &mdash; and moving faster than anyone else dares.</p><h2 class="jobSectionHeader"><b>
Original Posting:</b></h2>
February 27, 2026<p></p><p><br>
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p><p></p><h2 class="jobSectionHeader"><b><br>
Pay Range:</b></h2>
Pay Range $107,900.00 - $195,050.00<p></p><p>
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</p><p></p><p><b>
About Leidos</b></p><p></p><p>
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.</p><p></p><p><b>
Pay and Benefits</b></p><p></p><p>
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.</p><p></p><p><b>
Securing Your Data</b></p><p></p><p>
Beware of fake employment opportunities using Leidos&rsquo; name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system &ndash; never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.</p><p>
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.</p><p></p><p><b>
Commitment to Non-Discrimination</b></p><p></p><p>
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.</p></div>

Pega Lead Systems Architect

Quzara LLC

<div><p><b>Job Title: </b>Cybersecurity Solutions Architect (CSA)</p><p><b>
Pay Type</b>: SALARIED EXEMPT</p><p><b>
Location: </b>Hybrid, Washington, DC (Must Work East Coast Hours, United States)</p><p><b>
Citizenship: </b>U.S. Citizenship (Required)</p><p><b>
Summary of Position Role/Responsibilities</b></p><p>
The Cybersecurity Solutions Architect (CSA) acts as the technical authority for designing, validating, and overseeing comprehensive cybersecurity solutions across Quzara&rsquo;s federal and enterprise environments. This role ensures alignment with Zero Trust principles, enterprise standards, and mission-specific requirements, while translating complex security and operational needs into scalable, resilient, and compliant technical architectures for cloud and hybrid settings. Additionally, the CSA advises leadership on architectural risks, technology tradeoffs, and long-term technical direction to support the secure delivery of solutions under the Technology Support Services (TSS) framework.</p><p><b>
Essential Functions of the Job</b></p><div><ul><li>
Design and validate end-to-end cybersecurity solution architectures across cloud, hybrid, and enterprise environments.</li><li>
Translate security, compliance, and mission requirements into implementable technical designs and architectural blueprints.</li><li>
Review and approve security architectures, system diagrams, and integration patterns to ensure consistency and compliance with standards.</li><li>
Ensure alignment of all solutions with Zero Trust architecture principles, SecOps tooling, and enterprise security frameworks.</li><li>
Identify architectural risks, gaps, and constraints, and provide actionable mitigation strategies.</li><li>
Provide technical oversight and governance during solution implementation, ensuring adherence to approved architectures.</li><li>
Establish architecture patterns and implementation approaches that support scalability, resilience, high availability, and business continuity.</li><li>
Oversee and guide technical change management processes impacting system architecture and integrations.</li><li>
Advise executive leadership and stakeholders on technical direction, risk posture, and tradeoffs associated with cybersecurity solutions.</li><li>
Support technology selection, vendor evaluations, and solution design decisions from an architectural and security perspective.</li></ul></div><p><b>
Marginal Functions of the Job</b></p><div><ul><li>
Other duties as assigned</li></ul></div><p><b>
Normal Work Schedule</b>:</p><p>
This full-time role runs Monday to Friday, 8:30 AM&ndash;5:30 PM and requires flexibility to work remotely or on-site (if applicable per client RTO policies). On occasion additional hours may be necessary.</p><p><b>
Education, Training, and Experience</b></p><div><ul><li>
Bachelor&rsquo;s degree in Cybersecurity, Computer Science, Information Technology, or a related field.</li><li>
8+ years of experience in cybersecurity, with a strong focus on solution architecture, system design, and security engineering.</li><li>
Demonstrated experience designing and implementing enterprise security architectures in cloud and hybrid environments.</li><li>
Strong understanding of Zero Trust architecture, security frameworks, and enterprise security design principles.</li><li>
Experience translating business and mission requirements into technical architecture solutions.</li><li>
Proven ability to lead architectural reviews and provide technical governance across multiple projects.</li><li>
Experience advising senior leadership on security risks, tradeoffs, and technical strategy.</li><li>
Familiarity with federal and regulatory frameworks such as NIST SP 800-53, FedRAMP, and related compliance standards is preferred.</li><li>
Strong communication skills with the ability to present complex architectural concepts to both technical and executive audiences.</li><li>
Must be a U.S. Citizen and eligible to support federal contracting environments.</li></ul></div><p><b>
Preferred Certifications</b></p><div><ul><li>
CISSP (Certified Information Systems Security Professional)</li><li>
AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert (AZ-305)</li><li>
Certified Cloud Security Professional (CCSP) or equivalent</li><li>
Additional enterprise architecture or security certifications are also a plus</li></ul></div><p><b>
EEO Statement</b></p><p>
The Company is an Equal Employment Opportunity (EEO) employer and does not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran's status, or any other basis protected by applicable discrimination laws.</p></div>

Cybersecurity Solutions Architect

<div><p>ECS is seeking an <b><i>Operations Manager</i></b> to work in our <b><i>Washington, DC - Hybrid </i></b>office. <b>Please Note:</b><b> This position is contingent upon contract award.</b></p>
<p>
</p><p>ECS is seeking an Operations Manager to lead and modernize the operational backbone of the SEC's IT environment &mdash; encompassing Data Center operations, the Network Operations Center (NOC), and Disaster Recovery (DR) capabilities. This is a critical leadership role: you will be responsible for the 24/7 reliability of the systems that the SEC depends on to fulfill its regulatory mission, while simultaneously driving these operations toward greater automation, intelligence, and resilience.</p>
<p>
</p><p>The SEC is not looking for someone who will simply manage shifts and keep the status quo running. The agency is investing in AI-driven operations (AIOps), automated incident response, predictive monitoring, and infrastructure automation &mdash; and your operations teams need to be at the center of this transformation. You will be expected to reduce manual operational toil, implement automated runbooks, introduce AI-powered event correlation and root cause analysis, and build a culture where your operators are engineers who build automation, not just watchers who respond to alerts.</p>
<p>
</p><p>You will manage and develop a multi-team operations staff, establish and enforce operational standards, and serve as the primary escalation point for critical infrastructure events. You will work closely with the System Architects, Network Architects, and Cloud Engineers to ensure that the operational model evolves in lockstep with the infrastructure modernization. Your success will be measured not just by uptime and SLA achievement, but by how much manual work you eliminate, how much faster your team resolves incidents, and how effectively you leverage AI and automation to improve the SEC's operational posture.</p>
<p>
</p><p><i>General Description of Benefits</i></p>
Requirements:
<ul><li>10+ years of experience managing IT operations teams, including at least 5 years managing data center operations, NOC, or enterprise operations center teams</li>
<li>Demonstrated track record of transforming operations through automation &mdash; reducing manual toil, implementing automated runbooks, or introducing AIOps capabilities</li>
<li>Experience managing 24/7 multi-shift operations with direct responsibility for uptime SLAs and incident response in mission-critical environments</li>
<li>Strong technical foundation across data center infrastructure (servers, storage, networking, virtualization) and monitoring/observability platforms</li>
<li>Experience implementing or managing enterprise monitoring and event management platforms (ServiceNOW ITOM, Splunk ITSI, Dynatrace, SolarWinds, or equivalent)</li>
<li>Proven ability to measurably improve operational metrics &mdash; MTTR reduction, incident volume reduction, SLA improvement, or automation rate increase</li>
<li>Experience managing Disaster Recovery programs including DR testing, runbook maintenance, and failover coordination</li>
<li>Strong ITIL knowledge with practical experience in event, incident, problem, and change management processes</li>
<li>Experience managing and developing teams of 20+ operations personnel across multiple shifts</li>
<li><b><i>Active Secret clearance or ability to obtain; U.S. citizenship required</i></b></li>
<li>
<p><b><i>Bachelor's degree in Information Technology, Computer Science, or related field. Equivalent combination of education and 12+ years of progressive IT operations management experience accepted.</i></b></p></li><br>
</ul>
<br>
Req Benefits:
<div>https://ecstech.com/careers/benefits/&quot;&gt;https://ecstech.com/careers/benefits/</div></div>

Operations Manager

District of Columbia Bar

<div><div>The Associate Manager, Communications &amp; Marketing manages communications and marketing activities to support the Pro Bono Center&rsquo;s fundraising and efforts to mobilize lawyers to provide pro bono legal services to District of Columbia residents living on low incomes. The position also serves as a staff liaison between the Pro Bono Center and the DC Bar Communications and Marketing team.</div><div></div><div><b><br>
ESSENTIAL DUTIES &amp; RESPONSIBILITIES</b></div><br>
<div></div><ul><li>
Leads day-to-day marketing and communications efforts for fundraising/development and supports marketing for the Pro Bono Center&rsquo;s legal services programs.</li><li>
Supports the development and leads execution of marketing and communications strategies for fundraising campaigns, volunteer recruitment and training opportunities, and storytelling efforts, including client success stories, volunteer profiles, and content from partner legal services providers and the access-to-justice community.</li><li>
Plans, drafts, creates, and deploys email marketing campaigns, mailed appeals, social media campaigns, and other fundraising and development communications.</li><li>
Plans, produces, creates, edits, and posts original content including photography, video, graphics, flyers, and written content for the Pro Bono Center website, Washington Lawyer magazine, Bar Bulletin and Pro Bono Brief newsletters, digital marketing, and social media channels, including YouTube, Instagram, Facebook, LinkedIn, and X.</li><li>
Provides basic graphic design services for Washington Lawyer ads and other marketing graphics, ideally using Adobe InDesign.</li><li>
Develops and executes marketing and communications materials for the annual Presidents Reception, including talking points, event signage, graphics, the event program and invitation, social media content, and email marketing messages and design.</li><li>
Advises program staff on marketing services to prospective clients and others seeking legal assistance.</li><li>
Identifies key metrics, collects and analyzes marketing data, and implements strategies to optimize communications and marketing efforts.</li><li>
Manages media relations efforts to increase visibility of the Pro Bono Center&rsquo;s programs, impact, and volunteer opportunities.</li><li>
Serves as primary point of contact for media inquiries; drafts and coordinates timely, accurate responses in collaboration with leadership and subject matter experts.</li><li>
Drafts press materials, including press releases, media advisories, statements, op-eds, and talking points.</li><li>
Collaborates with the D.C. Bar Marketing &amp; Communications department to support the Pro Bono Center&rsquo;s overall communications and marketing strategy and promote visibility for our current and prospective donors, volunteers, partners, and client community.</li><li>
Assists with advocacy efforts including the Access to Justice Initiative and other Pro Bono Center legislative initiatives and coordinating with the Access to Justice Commission, and other stakeholders.</li><li>
Creates staff news digest and Executive Director report.</li><li>
Collaborates with the D.C. Bar IT department and program staff to maintain our website www.dcbar.org/pro-bono.</li><li>
Drafts speeches, talking points, legislative oral and written testimony memos and other assets for executive director, Bar leadership, and volunteer leaders.</li><li>
Produces the Pro Bono Center annual report and the Pro Bono Initiative&rsquo;s annual survey and report.</li><li>
Manages outreach and review process for D.C. Bar Pro Bono Law Firm and Lawyer of the Year Awards.</li><li>
Staffs and assists with logistics for Board of Directors, Pro Bono Committee, and staff meetings. Staffs events including annual Presidents Reception, Pro Bono Partnership luncheons, pro bono training sessions, and external events.</li><li>
Serves as backup in responding to public inquiries about pro bono opportunities and resources.</li><li>
Performs other duties as assigned.</li></ul><div></div><div><b><br>
MINIMUM QUALIFICATIONS</b></div><br>
<div></div><ul><li>
Prior relevant communications and marketing management experience, including drafting engaging content to advance an organization&rsquo;s mission.</li><li>
Ability to conduct independent research and produce editorial and marketing content.</li><li>
Excellent proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.</li><li>
Excellent proficiency in email marketing tools such as Salesforce Marketing Cloud, Campaign Monitor, or MailChimp.</li><li>
Proficiency with graphic and layout design tools such as Canva, Piktochart, Adobe InDesign, and Photoshop. Excellent proficiency with social media such as Instagram, Facebook, LinkedIn, and X and with tools such as Sprout Social and Hootsuite.</li><li>
Proficiency with communications and marketing industry trends and marketing analytics.</li><li>
Ability to occasionally work evenings and weekends for a variety of Pro Bono Center clinics and events.</li><li>
Demonstrated commitment to valuing diversity and contributing to an inclusive working environment.</li><li>
Excellent oral and written communication skills, including grammar, editing, and proofreading skills.</li><li>
Must be detail oriented and deadline driven. Able to multi-task and work in a fast-paced environment.</li><li>
Excellent interpersonal and customer service skills. Must work well in a team environment and be able to interact, including in-person, with Bar members, volunteers, vendors, the public and Pro Bono Center and Bar employees.</li><li>
Must work well under pressure, possess excellent organizational abilities, and able to manage several priorities in a day.</li><li>
Must be adaptable, creative, and self-motivated.</li><li>
Ability to handle and maintain the confidentiality of highly sensitive information.</li></ul><div></div><div><b><br>
PREFERRED QUALIFICATIONS</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s Degree in Communication, Journalism, Marketing, or other relevant fields.</li><li>
Experience in a nonprofit, human services, or legal work environment.</li><li>
Experience with nonprofit, human services, or legal communications and marketing.</li><li>
Experience providing client service, member service, or customer service.</li><li>
Experience with fundraising in a professional or volunteer capacity.</li><li>
Experience with video editing tools such as Adobe Premiere or iMovie and experience with video streaming tools like Wirecast.</li><li>
Experience with project management tools.</li></ul><div></div><div><b><br>
*****Please submit resume, cover letter, and a portfolio with prior communications and marketing work, including original writing samples, graphic and social media content, or video content. *****</b></div><div></div><div><b><br>
This position is currently a hybrid position, with days worked in the office and days worked remotely. The hybrid status of this position may change at any time subject to the Pro Bono Center&rsquo;s discretion.</b></div><div></div><div><br>
This is not an attempt to list all essential functions of this position. Job duties may change over time based on Pro Bono Center needs.</div><div></div><div><br>
The D.C. Bar Pro Bono Center is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.</div><div></div><div><br>
The D.C. Bar Pro Bono Center is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs, pursuant to applicable law. If you require reasonable accommodation as part of the application process, please contact Human Resources.</div><div></div><div><br>
As part of the accommodation process, we will conduct an individualized interactive process and may ask you for additional information. Any final hiring decisions or start dates may be delayed while the accommodation review process is ongoing if the individual cannot begin work without the requested accommodation.</div></div>

Associate Manager, Communications & Marketing

Accenture

<div></div><div><div><b>Contractor Opportunity</b></div><div></div><div><b><br>
Role Title: Remote Bilingual Contact Center - Call Center Agent</b></div><div></div><div><b><br>
Location: Remote</b></div><div></div><div><b><br>
Engagement Type: Contractor via Third‑Party Supplier</b></div><div></div><div><b><br>
Contracting Entity: Accenture</b></div><div></div><div><b><br>
Supplier of Record: Artech</b></div><div></div><div><b><br>
Start Date: 5/18/2026</b></div><div></div><div><b><br>
Duration: 9 months with potential for extension</b></div><div></div><div><b><br>
About the Role</b></div><br>
<div></div>
<div>We are seeking qualified contractors to fulfil the role of a <b>Bilingual </b><b>Contact Call Center Agent</b>, leverage call center experience, strong customer service skills, problem solving, and attention to detail to deliver a positive citizen experience across multiple communication channels.</div><div></div><div><br>
The ideal candidate enjoys building relationships, adapts quickly to change, and demonstrates professionalism and resilience in a fast‑paced environment.</div><div></div><div><br>
This opportunity is open to individuals located in the Midwest/South/Northeast/West regions of the United States.
</div><div>Additionally, the role requires access to reliable internet and the ability to manage all responsibilities from a home office.</div><div></div><div><br>
The project hours of operations will be Monday &ndash; Friday, in which candidate must be available to work an 8-hour shift between 8:00 AM to 5:00 PM Pacific Standard Time</div><div></div><div><br>
Contractors will be engaged and paid by a third-party payroll supplier, Artech, which will serve as the employer of record for tax and compliance purposes.</div>
<div>Contractors will be engaged and paid by a third-party payroll supplier, Artech, which will serve as the employer of record for tax and compliance purposes.
</div><div></div><div><b>Key Responsibilities</b></div><br>
<div></div>
<div><b>Core Duties</b></div><br>
<div></div>
<ul><li>Answer incoming and conduct outbound communications via phone, chat, and email</li>
<li>Follow established call flows and scripts to ensure consistency and quality</li>
<li><div>Relay accurate findings, decisions, and outcomes to customers regarding eligibility questions for the Summer programs, EBT cards, monies they will receive, updating addresses, directing resources on how to apply if not automatically enrolled.</div></li>
</ul><div></div><div><b>Deliverables or Project Scope</b></div><div></div><ul><li>
Timely and accurate resolution of citizen inquiries</li><li>
Clear and complete documentation of customer interactions and outcomes</li><li>
Consistent adherence to operational, quality, and compliance standards</li><li>
Proactive identification of trends and risks impacting service delivery</li></ul><ul><b>
</b></ul><div></div><div><b>Collaboration Tools or Platforms</b></div><br>
<div></div>
<ul><li>Microsoft Office (Excel, Word, Outlook, Teams)</li>
<li>Internet‑based call handling and chat platforms</li><li>
Internal research tools, knowledge bases, and call logging systems</li></ul><ul>
</ul><div></div><div><b>Qualifications</b></div><br>
<div></div>
<ul><li>High School Diploma or GED equivalent</li>
<li>Minimum of 2 years experience in Customer Service experiance</li><li>
Minimum 1 year Call Center Experience</li><li>
Proficiency with computers, including internet navigation, email, and data entry</li><li><b>
Agent must be Bilingual fluent in both English and Spanish languages.</b></li><li><b>
Required to complete a Berlitz Spanish test scoring 7 or higher</b></li></ul><ul>
</ul><div></div><div><b>Preferred Qualifications</b></div><br>
<ul><li>
Strong listening, verbal, and written communication skills</li><li>
Reliable internet connection capable of supporting internet‑based calls</li><li>
Quiet, private remote work location</li></ul><br>
<b>
Additional Information / Requirements</b><div><br>
<ul><li>Contractors must maintain confidentiality and professionalism at all times</li>
</ul><div></div><div><b>How to Apply</b></div><br>
<div></div>
<div>Please register and submit your resume at Avature Contractor Exchange. Qualified candidates will be contacted by Accenture&rsquo;s Direct Sourcing team for initial screening, then by Artech for next steps.</div><br>
<div></div>
<div></div><div><b>Compliance Notes</b></div><br>
<div></div>
<div>This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.<br>
</div><div></div><br>
<div>The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.<br>
</div><div></div><br>
<div>Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.</div><br>
<div></div>
<div>Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.</div><br>
<div></div>
<div>Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.<br>
</div><div></div><br>
<div>Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:</div><br>
<div></div>
<ul><li><b>In response to a formal complaint or charge,</b></li><b>
</b><li><b>In furtherance of an investigation, proceeding, hearing, or action, or</b></li><b>
</b><li><b>Consistent with Accenture&rsquo;s legal duty to furnish information
</b></li></ul><div>California residents or those planning to work from Los Angeles County should review additional notifications <b>here</b>.</div>
<div>Please read <b>Accenture&rsquo;s Recruiting and Hiring Statement</b><b> </b>for more information on how we process your data during the contractor engagement process.<br>
</div><div></div><br>
<div><b>Compensation Disclosure<br>
</b></div><div></div><br>
<div>Compensation for contractor roles supporting Accenture is determined by the contractor&rsquo;s employer <b>Artech</b>, and varies depending on factors such as location, role, skill set, and experience.</div>
<div>As required by law, below you&rsquo;ll find the reasonable range of compensation <b>Artech</b> expects to pay for this role as set forth below.<br>
</div><div></div><br>
<div><b>We anticipate this contractor role will be posted until 4/10/2026.<br>
</b></div><div></div><br>
<div><b>Artech</b> offers a market competitive suite of benefits including health, dental, and vision insurance, 401(k) retirement savings plan, timely payroll and compliance.</div><br>
<div></div>
<div></div><div><div><div><div><div>Role Location<br>
</div></div><div><div>Hourly Range<br>
</div></div></div><br>
<div><div><div>California<br>
</div></div><div><div>$22.40 to $29.00<br>
</div></div></div><br>
<div><div><div>Colorado<br>
</div></div><div><div>$22.40 to $27.60<br>
</div></div></div><br>
<div><div><div>Cleveland</div><br>
</div><div><div>$20.50 to $20.50</div><br>
</div></div><br>
<div><div><div>District of Columbia<br>
</div></div><div><div>$21.60 to $24.60<br>
</div></div></div><br>
<div></div><div><div><div>Illinois<br>
</div></div><div><div>$21.20 to $23.20<br>
</div></div></div><br>
<div></div><div><div><div>Maryland</div><br>
</div><div><div>$22.00 to $23.70</div><br>
</div></div><br>
<div></div><div><div><div>Massachusetts</div><br>
</div><div><div>$24.60 to $26.00</div><br>
</div></div><br>
<div></div><div><div><div>Minnesota<br>
</div></div><div><div>$22.30 to $22.30<br>
</div></div></div><br>
<div></div><div><div><div>New York/</div><div>
New Jersey<br>
</div></div><div><div>$21.30 to $30.00</div><br>
</div></div><br>
<div></div><div><div><div>Washington<br>
</div></div><div><div>$24.00 to $24.00<br>
</div></div></div><br>
</div></div><div></div><br>
<div><b>Drug-Free Workplace</b></div><br>
<div></div>
<div>Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action. The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.<br>
</div><div></div><br>
<div><b>Equal Employment Opportunity Statement<br>
</b></div><div></div><br>
<div>Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law.
</div><div>Accenture&rsquo;s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement.
</div><div>Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities.
</div><div>Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodations through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.</div></div></div>

Remote Bilingual Contact Center - CSR Position St Of WA

Explore 72+ Data center architect engineer in Washington this April. Find roles across top companies and apply now to boost your career.