data platform operations engineer – performance

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data platform operations engineer performance

IMC Financial Markets

<p></p><div><div><div><div><div><div>Experienced</div></div><div></div><div><div>
Technology</div></div><div></div><div><div>
Chicago</div></div></div></div><div></div><div><div><br>
We are looking for a data-focused engineer with a strong operational focus to support the Performance Team&rsquo;s data platform at IMC. This role is responsible for the reliability, correctness, and performance of data systems that directly support performance analysis and decision-making.</div>
<div>
The role is production-facing and works closely with the Performance team and aligned stakeholders to ensure data workflows are robust, observable, and efficient.</div>
<div><b>
What you&rsquo;ll do:
</b></div><ul><li>Own the operational health of the Performance Team&rsquo;s data platform</li>
<li>Monitor and maintain ETLs and data pipelines for correctness, timeliness, and stability</li>
<li>Design and maintain data quality checks, reports, and alerting specific to performance data</li>
<li>Investigate and resolve data issues and pipeline failures, driving problems to root cause</li>
<li>Own and troubleshoot GitLab CI/CD pipeline issues related to performance data workflows</li>
<li>Monitor workloads and resource usage; identify and resolve imbalances and bottlenecks</li>
<li>Build and maintain operational tooling, automation, and runbooks</li>
<li>Continuously tune data pipelines and workloads to improve performance and resource efficiency</li>
</ul>
<div><b>What you bring:</b></div>
<ul>
<li>3+ years of experience in software engineering or data engineering with an operational or production focus</li>
<li>A Bachelor&rsquo;s Degree in Computer Science or a related field is strongly preferred</li>
<li>Proficiency in Python, with hands-on experience using PySpark and Pandas</li>
<li>Experience supporting production ETL or data processing systems</li>
<li>Familiarity with Git-based development workflows and CI/CD systems (GitLab preferred)</li>
<li>Strong analytical skills and attention to detail</li>
<li>Comfortable taking ownership in a performance- and reliability-critical environment</li>
</ul>
<div><b>Nice to Have</b></div>
<ul>
<li>Experience working with performance-critical or high-throughput systems</li>
<li>Exposure to workload scheduling, resource management, or cluster-based compute</li>
</ul>
<div><b>What Success Looks Like</b></div>
<ul>
<li>Performance data pipelines are reliable, observable, and trusted</li>
<li>Issues are detected early and resolved quickly with clear root-cause ownership</li>
<li>Workloads are well-balanced and systems run efficiently</li>
</ul><div><div><b>
About Us</b></div>
<div>
IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we&rsquo;ve been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.</div></div></div><div></div><div><div><div><br>
The Base Salary range for the role is included below. Base salary is only one component of total compensation; all full-time, permanent positions are eligible for a discretionary bonus and benefits, including paid leave and insurance. Please visit <div>Benefits - US | IMC Trading</div> for more comprehensive information.</div></div><h5 class="jobSectionHeader"><b>
Salary Range</b></h5><div>
$185,000.00 - $225,000.00 USD</div></div></div></div><div></div>

DATA PLATFORM OPERATIONS ENGINEER – PERFORMANCE

<p></p><div><div><div><div><div><div>Experienced</div></div><div></div><div><div>
Technology</div></div><div></div><div><div>
Chicago</div></div></div></div><div></div><div><div><br>
Polar Operations LLC (d/b/a IMC Markets) is seeking a Data Engineer in Chicago, IL.</div>
<div><b>
Your Core Responsibilities</b></div>
<ul>
<li><div>The Data Engineer builds and administers data workflows in IMC&rsquo;s evolving, modern big data environment.</div>
</li>
<li><div>Develop and extend in-house data toolkits based in Python and Java.</div>
</li>
<li><div>Build data pipelines using big data tools including Hadoop, Kafka, Spark, and AWS.</div>
</li>
<li><div>Work with our trading and research teams to develop data solutions.</div>
</li>
<li><div>Assist in identifying solutions that match the problem space and harmonize with our internal data platform.</div>
</li>
<li><div>Improve the performance of financial analytics platforms built around the big data ecosystem.</div>
</li>
</ul><div>Partial telecommuting permitted.</div>
<div>
Data Engineer (Requisition ID: 4453344101)</div><br>
<div></div>
<div><b>
Your Skills and Experience</b></div>
<div>
This position requires a Bachelor&rsquo;s degree, or foreign equivalent, in computer science or engineering, information technology, or similarly quantitative technology field and six (6) months of experience in the job offered or a related occupation.</div>
<div>
Must have six (6) months experience in the following skill(s):</div>
<ul>
<li>Data engineering, systems engineering, or similar in a high-throughput, big data ecosystem;</li>
<li>Building and administering data workflows using Hadoop, Spark, and SQL, including troubleshooting and root-cause analysis;</li>
<li>Developing streaming data applications using Kafka;</li>
<li>Developing and extending data solutions in containerized environments (Docker or Kubernetes) using Java, Python, or common data-science toolkits; and</li>
<li>Unix scripting (Bash, tcsh, zsh, and Python).</li>
</ul>
<div>#LI-DNI</div><div><div><b>
About Us</b></div>
<div>
IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we&rsquo;ve been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.</div></div></div><div></div><div><div><div><br>
The Base Salary range for the role is included below. Base salary is only one component of total compensation; all full-time, permanent positions are eligible for a discretionary bonus and benefits, including paid leave and insurance. Please visit <div>Benefits - US | IMC Trading</div> for more comprehensive information.</div></div><h5 class="jobSectionHeader"><b>
Salary Range</b></h5><div>
$135,000.00 - $220,000.00 USD</div></div></div></div><div></div>

DATA ENGINEER

AppFolio

<div><p><b>Who we are looking for:</b> We are hiring a Senior Software Engineer in our Platform Data Query team to operate, maintain, scale, and enhance Appfolio's data streaming and data access systems. <b>Must have</b> experience with modern data lake architectures, as you will be directly working with <b>Iceberg data lakes</b>,<b> Trino</b>, and real-time streaming using <b>Apache Flink and Kafka</b>. Our data is widely used to power customer-facing dashboards, reports, BI integrations, and AI-powered agents. Appfolio supports a significant part of the real estate market in the United States, and our data unlocks many insights for our customers and is the basis for new tools and capabilities that deliver value for our customers. The data provides enhanced performance metrics for our 20,000+ customers in the real estate property management industry. This allows our customers to see trends in their operations and act accordingly to improve and grow their business. Our Platform Data Query system provides a uniform, robust, and flexible access to data in Appfolio, powering a variety of applications, all enhancing the lives and businesses of property managers. This role is pivotal to the ongoing operation, scaling, and enhancement of that system, ultimately unlocking tremendous potential for the real estate industry in the coming years.</p><p><b>
Responsibilities:</b></p><ul><li><p>
Build a deep understanding of our data structure and systems - enabling you and your team to maintain, scale, and add on to the existing architecture.</p></li><li><div>
Maintain, optimize, and scale our robust data access layer on top of our <b>Iceberg data lake</b>, taking ownership of under-the-hood optimizations like <b>data compaction </b>for performance and storage efficiency.</div></li><li><div>
Design, build, and operate a robust API on top of our data tech stack, ensuring <b>secure data access</b> and seamless integration for downstream applications and platform services.</div></li><li><div>
Collaborate with Product to understand current operational needs, troubleshoot issues, and design technical add-ons or enhancements to our existing solutions.</div></li><li><div>
Work in a truly agile fashion to turn scaling challenges and feature enhancements into thinly sliced deliverables and execute quickly against them while limiting work in progress.</div></li><li><div>
Hold a high bar of engineering excellence and always look for ways to raise it. Adopt our engineering best practices, provide and receive in-depth code reviews, and participate in healthy debate as a team. Evangelize your own expertise and experience among your teammates and the rest of the organization.</div></li><li><div>
Together with your team, you ensure the data flowing through our data pipelines is tested with appropriate unit and integration tests to ensure the correct data makes it to our customers.</div></li><li><div>
Together with your team, your deliverables are always well-instrumented. Queries and dashboards are easily accessible and regularly used to drive decisions as well as measure progress.</div></li><li><div>
Enthusiastically participate in a high-performing, empowered team with high levels of mutual trust and respect. Along with the team, you will take ownership of your problem space - reflecting and growing from our failures and celebrating our successes.</div></li><li><p>
Operate, optimize, and scale systems responsible for high concurrency access to large data sets, <b>requiring</b> hands-on execution and <b>deep knowledge of data access and query optimization</b> with distributed query engines like <b>Trino</b> and <b>AWS Athena</b>. Identify gaps, deficiencies, and inefficiencies in the system. Propose and implement solutions.</p></li></ul><p><b>
You know you're the right fit if...</b></p><ul><li><p><b>
Must have</b> experience operating, scaling, and enhancing data pipelines at a company with large data sets using <b>Apache Flink and Kafka</b>, especially with multi-tenant data in an agile SaaS environment.</p></li><li><div><b>
Must have</b> foundational experience operating, tuning, and maintaining <b>Iceberg data lakes</b>, including deep knowledge of table maintenance and data compaction strategies.</div></li><li><div>
Experience working on platform teams or maintaining platform services, whose customers are other internal teams.</div></li><li><div>
Proven experience working across all levels of the development stack.</div></li><li><div>
Proven experience with object-oriented languages (Python, Ruby, JS, Java, C#, etc.).</div></li><li><div>
Strong SQL proficiency and <b>deep knowledge of data access/query optimization</b>, <b>requiring</b> the ability to optimize query performance and cost efficiency at scale using distributed engines like <b>Trino </b>and <b>AWS Athena</b>.</div></li><li><div>
Familiarity with core architecture principles of at-scale systems.</div></li><li><div><b>
Must have</b> strong familiarity with public cloud infrastructure, particularly AWS (including native tools like <b>AWS Glue, AWS S3,</b> and <b>AWS Athena</b>).</div></li><li><div>
Strong familiarity with Agile software development processes: Scrum or Kanban.</div></li><li><div>
Creativity and proactivity - an ability to solve complex scaling and operational problems. You love to learn about and use new tech, but understand the value of continuing to leverage and optimize existing technology when it gets the job done.</div></li><li><p>
You care about the long-term maintainability of the codebase and advocate for refactoring and code cleanliness. You can identify and resolve code-smells through sensible refactoring.</p></li></ul><p><b>
Additional Skills and Knowledge:</b></p><ul><li><p>
5+ years of experience working in software engineering teams.</p></li><li><div>
Comfortable working with remote team members.</div></li><li><div>
Ability to think pragmatically and effectively balance business outcomes with technical goals.</div></li><li><p>
Ability to establish strong working relationships with peers across other platform development teams.</p></li></ul><p>
If you are interested in creating exceptional SaaS products and being part of a successful public company, apply today!</p><p></p><div><b><br>
Compensation &amp; Benefits</b>
</div><div></div><div>The base salary that we reasonably expect to pay for this role is $138,400 - $173,000.
</div><div></div><div>The actual base salary for this role will be determined by a variety of factors, including but not limited to the candidate&rsquo;s skills, education, experience, etc.</div><div>
</div><div>Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses that you may be eligible for based on your role and/or employment type.</div><div>
Regular full-time employees are eligible for benefits - see here</div><div></div><div><b>
#LI-SS2</b></div></div><p></p>

Sr Software Engineer - Platform Data Query

Deepwalk

<div><p><b>About DeepWalk</b></p><p>
DeepWalk is a fast-growing venture that helps cities keep people safe using computer vision to map and monitor their sidewalks. We have ongoing contracts with cities, universities, and engineering firms.</p><p>
In the past year, we&rsquo;ve processed thousands of miles of sidewalk across 20+ states, generating millions of labeled data points used in real-world infrastructure decisions. We&rsquo;ve raised $4.1M, recently closed a $2.1M seed round led by Enable Ventures, and we currently generate 7-figure revenue helping communities across America.</p><p><b>
Lead Software Engineer</b></p><p>
$150,000 &ndash; $190,000 base salary + equity &middot; Hybrid (Chicago)</p><p>
We&rsquo;re hiring a Lead Software Engineer to set the technical direction of DeepWalk&rsquo;s platform for automated sidewalk inspection. This role is focused on tackling high-impact, open-ended problems around large-scale imagery, production ML systems, and data pipelines that handle hundreds of terabytes of data.
</p><p>You&rsquo;ll play a key role in how we process, analyze, and deliver insights from millions of images, supporting cities as they work to build safer, more accessible infrastructure.</p><p>
In this role, you&rsquo;ll work closely with a handful of experienced engineers, help set technical direction, and establish patterns the team can scale with.</p><p>
Our core stack today includes Python-based CV/ML systems running on AWS, with data pipelines and services designed to handle large volumes of imagery and geospatial data. We also develop and support customer facing web and mobile applications for our users to scan and view their data.</p><p><b>
What You&rsquo;ll Do</b></p><p>
As a Lead Engineer at DeepWalk, you&rsquo;ll have significant ownership over the systems we build and how we build them. You will&hellip;</p><ul><li><p>
Set the technical direction for scaling out our platform</p></li><li><p>
Design and improve data pipelines that process thousands of miles of sidewalks and millions of images</p></li><li><p>
Lead architectural decisions for handling hundreds of terabytes of geospatial data and visual data</p></li><li><p>
Set and evolve best practices around deployment, observability, system reliability, and scalability</p></li><li><p>
Act as a senior individual contributor and mentor, helping raise the technical bar across the engineering team</p></li><li><p>
Work closely with the CEO and operations team to turn business needs into clear technical priorities</p></li></ul><p><b>
What Success Looks Like (First 3&ndash;6 Months)</b></p><ul><li><p>
Build a strong understanding of our current systems, processes, applications, and data pipelines</p></li><li><p>
Identify the biggest scaling, reliability, and maintainability gaps as we grow</p></li><li><p>
Increase the delivery speed of processed data</p></li><li><p>
Become a trusted technical partner to leadership</p></li></ul><p><b>
What We&rsquo;re Looking For</b></p><p><b>
Required</b></p><ul><li><p>
5+ years of experience, ideally with strong experience at a growth stage startup</p></li><li><p>
Demonstrated ability to translate ambiguous business requirements into long term technical goals</p></li><li><p>
Experience owning system architecture and influencing technical decisions across teams</p></li><li><p>
Fluency in at least one modern backend language (Python, Java, TypeScript, Go, etc.)</p></li><li><p>
Strong understanding of system design, scalability, and distributed systems</p></li><li><p>
Experience with cloud platforms such as AWS, GCP, or Azure</p></li></ul><p><b>
Nice to Have</b></p><ul><li><p>
Computer vision/machine learning model development</p></li><li><p>
Experience with large-scale or real-time data pipelines</p></li><li><p>
Infrastructure-as-Code experience (Terraform, CDK, etc.)</p></li><li><p>
ML observability, data validation, or model deployment experience</p></li><li><p>
Familiarity with geospatial, imagery, or sensor-driven data</p></li><li><p>
A genuine interest in urban planning, accessibility, or civic technology</p></li></ul><p><b>
Compensation &amp; Benefits</b></p><ul><li><p>
$150,000 &ndash; $190,000 base salary, based on scope and experience</p></li><li><p>
Equity</p></li><li><p>
Unlimited PTO (most of our team takes 3&ndash;4 weeks per year)</p></li><li><p>
Health insurance</p></li><li><p>
401(k) with ~4% match (100% on first 3%, 50% on the next 2%)</p></li><li><p>
Convenient office location in The Loop</p></li><li><p>
Hybrid work environment (typically 2 days in-office)</p></li></ul><p><i>
</i></p><p><i>DeepWalk participates in the federal E-Verify program to confirm the employment eligibility of all newly hired employees.</i></p><p><i>
DeepWalk is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.</i></p><p><i>
In accordance with applicable laws, DeepWalk provides equal pay for equal work and complies with all federal, state, and local pay transparency and compensation requirements.</i></p><p></p><p>
Compensation Range: $150K - $190K</p></div>

Lead Software Engineer

BMO Financial Group

<div><div><div><div><div><div><div><div><p>Application Deadline:
</p></div></div></div></div></div></div></div>04/29/2026
<p></p><p>Address:
</p>320 S Canal Street
<p></p><p>Job Family Group:
</p>Technology
<p></p><p><b>About the Role
</b></p><p>As a Senior Platform Engineer, you will play a hands‑on senior engineering role within BMO&rsquo;s Azure cloud ecosystem. This role is primarily focused on engineering cloud platforms and systems on Azure, with additional responsibility for designing and enabling production‑grade systems.
</p><p>You will design, build, and operate secure, scalable Azure infrastructure and platform services that digital workloads.
</p><p>This role blends deep cloud and platform engineering with applied system design. You will work in agile, cross‑functional pods with cloud engineering, data engineering, and security and risk partners to evolve BMO&rsquo;s Azure platforms. As a senior engineer, you will influence technical direction, help define architecture standards, and mentor other engineers while remaining deeply hands‑on.
</p><p></p><p><b>Key Responsibilities
</b></p><p></p><p>Cloud Engineering &amp; Platform Delivery
</p><ul><li>Design, build, and operate Azure cloud infrastructure and shared platform services supporting digital workloads.
</li><li>Implement and evolve Azure landing zones, subscriptions, networking, identity, and governance aligned with enterprise standards.
</li><li>Build cloud‑native solutions using Azure PaaS services, containers, and managed platforms.
</li><li>Ensure platforms meet requirements for scalability, resilience, performance, cost efficiency, and reuse.
</li><li>Apply DevOps and SRE practices, including CI/CD, monitoring, alerting, and operational readiness.
</li></ul><p></p><p>Systems Enablement
</p><ul><li>Enable systems on Azure through secure, standardized platform capabilities.
</li><li>Design and implement cloud‑based architectures for various applications, including API‑driven and event‑driven patterns.
</li><li>Support system patterns such and orchestration of workflows.
</li><li>Contribute to reference architectures and reusable components
</li></ul><p></p><p>Infrastructure as Code &amp; Automation
</p><ul><li>Design and maintain Infrastructure as Code using Bicep, ARM, Terraform, or CDK‑based frameworks.
</li><li>Create reusable, modular deployment patterns that balance self‑service with governance.
</li><li>Automate environment provisioning, configuration, and policy enforcement across environments.
</li><li>Enable repeatable deployment of AI‑ready environments and services.
</li></ul><p></p><p>Security, Governance &amp; Risk
</p><ul><li>Apply security‑by‑design principles across identity, networking, encryption, secrets management, and auditability.
</li><li>Implement secure service‑to‑service authentication using managed identities and least‑privilege access.
</li><li>Ensure Azure cloud solutions comply with security, privacy, data governance, and regulatory requirements.
</li><li>Support architecture reviews, risk assessments, and audits in partnership with security and risk teams.
</li><li>Design platforms with observability, traceability, and operational controls enabled by default.
</li></ul><p></p><p><b>Required Technical Skills &amp; Competencies
</b></p><p></p><p>Core Azure Cloud Engineering (Must‑have)
</p><ul><li>Hands‑on experience engineering solutions on Microsoft Azure in large‑scale or regulated environments.
</li><li>Strong understanding of Azure networking, identity, access management, and governance.
</li><li>Experience designing for scalability, reliability, performance, and cost efficiency.
</li><li>Proven ability to troubleshoot and operate production Azure environments.
</li></ul><p></p><p>Infrastructure as Code &amp; DevOps (Must‑have)
</p><ul><li>Experience with Infrastructure as Code using Bicep, ARM, Terraform, or similar tools.
</li><li>Experience building and operating CI/CD pipelines for infrastructure and application delivery.
</li><li>Familiarity with IAM models, role definitions, and least‑privilege access patterns.
</li></ul><p></p><p>Cloud‑Native Integration &amp; APIs (Must‑have)
</p><ul><li>Experience with Azure API Management or similar API gateway solutions.
</li><li>Understanding of secure service exposure, authentication, rate limiting, and API lifecycle management.
</li><li>Experience designing service‑based and event‑driven architectures.
</li></ul><p></p><p>Reliability &amp; Observability (Nice‑to‑Have)
</p><ul><li>Experience implementing monitoring, logging, alerting, and operational dashboards.
</li><li>Familiarity with SRE concepts such as SLIs, SLOs, and resilience patterns.
</li></ul><p></p><p><b>Qualifications &amp; Experience
</b></p><ul><li>7+ years of experience in cloud engineering, platform engineering roles.
</li><li>Proven experience delivering and operating Azure‑based platforms or services in production.
</li><li>Bachelor&rsquo;s degree in Computer Science, Engineering.
</li></ul><p></p><p><b>Salary </b><b>:
</b></p>$81,400.00 - $151,800.00
<p></p><p><b>Pay Type:
</b></p>Salaried
<p></p><p>The above represents BMO Financial Group&rsquo;s pay range and type.
</p><p></p><p>Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group&rsquo;s expected target for the first year in this position.
</p><p></p><p>BMO Financial Group&rsquo;s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
</p><p></p><p><b>About Us
</b></p><p></p><p>At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
</p><p></p><p>As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one &ndash; for yourself and our customers. We&rsquo;ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we&rsquo;ll help you gain valuable experience, and broaden your skillset.
</p><p></p><p>To find out more visit us at http://jobs.bmo.com/us/en
</p><p></p><p>BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.
</p><p></p><p>BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.
</p><p></p><p>Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.</p></div>

Senior Azure Cloud Platform Engineer

iManage

<div><i>We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays &amp; Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.</i><br>
<br>
<b>Being a Technical Support Engineer at iManage means&hellip;</b><br>
<br>
You&rsquo;re passionate about problem-solving and taking ownership of your work. You will be utilizing your technical skills to help analyze and resolve some of the complex challenges our clients are facing, you will work with our internal teams to help ensure our client&rsquo;s success, and you will learn what it takes to #BeTheGuide across our products.<br>
<br>
You&rsquo;re about to embark on your journey with iManage. You will learn all about our clients, our products, and how we are on a mission to #MakeKnowledgeWork across the globe. You will be joining a collaborative team that supports your growth and wants to see you progress your career.<br>
<br>
<b>One of our leaders, Director of our Cloud Support team (</b><b>John Conrad</b><b>), said it best:</b><br>
&quot;An iManage Support Engineer is well positioned to build deep technical subject matter expertise in the iManage platform along with knowledge of business processes and customer lifecycle through integration with our Engineering, Cloud Operations, Customer Success, Product Management, and iManage partner ecosystem.&quot;<br>
<br>
<b>iM Responsible For&hellip;</b><ul><li>
Analyzing, diagnosing, and resolving software and configuration issues in complex multi-tiered application environments</li><li>
Developing and maintaining a deep technical knowledge of our iManage product suite</li><li>
Effectively collaborating with customer engineers and system integrators to support complex system deployment projects</li><li>
Maintaining a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies</li><li>
Developing, documenting, and publishing best practice methods, technical white papers, blogs, and solutions</li><li>
Proactively assisting customers and internal teams to avoid or reduce problem occurrence</li></ul><b>
iM Qualified Because I have&hellip;</b><ul><li>
A Bachelor&rsquo;s degree in Computer Science or Information Technology</li><li>
An advanced Knowledge of mobile connectivity solutions including Apple iOS application</li><li>
The proven ability of TCP/IP networking concepts and configuration, with the ability to troubleshoot the system, connectivity issues</li><li>
A working knowledge of SQL database technologies</li><li>
Knowledge of web technologies such as Microsoft IIS and Apache Tomcat, XML, HTML, JavaScript and /or VB Script</li><li>
MCSE, MCP or MCSA certification</li></ul><i>
Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!</i><br>
<br>
<b>iM Getting To&hellip;</b><ul><li>
Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!</li><li>
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.</li><li>
Own my career path with our internal development framework. Ask us more about this!</li><li>
Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses &amp; training.</li><li>
Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.</li><li>
Enjoy flexible work hours that empower me to balance personal time with professional commitments.</li><li>
Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.</li></ul><b>
iManage Is Supporting Me By...</b><ul><li>
Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.</li><li>
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.</li><li>
Rewarding me with an annual performance-based bonus.</li><li>
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
</li><li>Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
</li><li>Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.</li><li>
Having multiple company wellness days each year to prioritize mental health and well-being.</li><li>
Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.</li></ul>
The overall US annual base salary range for this position is $54,000&ndash;$82,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.<br>
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iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review.<br>
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<b>About iManage&hellip;</b><br>
At iManage, we are dedicated to Making Knowledge Work&trade;. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.<br>
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We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.<br>
So we&rsquo;re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry&rsquo;s best and brightest. That&rsquo;s the iManage way. It&rsquo;s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.<br>
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<b><i>Whoever you are, whatever you do, however you work. Make it mean something at iManage.</i></b><br>
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iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.<br>
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This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<br>
Learn more at: www.imanage.com<br>
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Please see our recruitment privacy statement for more information on how we handle your personal data.<br>
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#LI-KS1<br>
#LI-Hybrid<br>
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</p><p>A8ZFmh3wVX</p></div>

Technical Support Engineer

Northern Trust Corp.

<div><p><b>About Northern Trust:</b></p><p></p><p>
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
</p><p></p><p>Northern Trust is proud to provide innovative financial services and guidance to the world&rsquo;s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world&rsquo;s most sophisticated clients using leading technology and exceptional service.</p><p></p><p>
We are seeking an experienced Service Delivery Leader to lead the operational excellence of our Modern Delivery Platform. This department is the backbone of our enterprise software delivery capability, owning thousand of DevOps CI/CD and Infrastructure-as-Code pipelines (Azure) in GitHub, and a portfolio of over 250 enterprise developer tools, UI &amp; backend development accelerators and software products that power thousands of engineers across the organization.</p><p>
In this role you will be accountable for the end-to-end service delivery lifecycle across a sophisticated, multi-layered SDLC ecosystem. Our environment spans AI-driven agent orchestration, cloud-native infrastructure on Microsoft Azure, enterprise DevSecOps toolchains (GitHub, SonarQube, CxOne, WIZ), automated testing frameworks, and data governance integration through Collibra. You will ensure that every platform service meets or exceeds its SLAs, drive continuous improvement, and act as the primary interface between software platform engineering and our internal business stakeholders.</p><p>
The ideal candidate brings a strong blend of ITIL-grounded service management discipline and genuine technical fluency in modern cloud-native, DevSecOps, and AI-augmented delivery environments.</p><p></p><div><p><b>
Responsibilities</b></p></div><ul><li><b>
Service Delivery &amp; SLA Management: </b>Own and manage service level agreements (SLAs), operational level agreements (OLAs), and key performance indicators (KPIs) across all platform engineering services, ensuring consistent delivery quality and stakeholder satisfaction.</li><li><b>
SDLC Ecosystem Oversight: </b>Oversee the seamless operation of our full SDLC toolchain including Azure DevOps (backlog/sprint management), GitHub (repositories, Actions workflows, Package Registry, Copilot), SonarQube (code quality), CxOne SAST and SCA (code security and dependency analysis), WIZ (cloud security posture management), and ServiceNow (change and release management).</li><li><b>
Infrastructure &amp; Cloud Services: </b>Ensure the reliability and governance of Azure infrastructure as code pipelines, collaborating with infrastructure teams managing Terraform-based IaC pipelines across the enterprise.</li><li><b>
DevSecOps Integration: </b>Drive the integration and operational health of security scanning (CxOne SAST/SCA), cloud security (WIZ), and code quality (SonarQube) services into CI/CD pipelines, ensuring security is embedded throughout the delivery lifecycle.</li><li><b>
Test Automation Services: </b>Manage the delivery of automated testing services including Playwright for UI test automation, Python-based test automation, and framework support for JUnit, Jest, Pytest, and NUnit, working with Azure Test Plans for test management.</li><li><b>
Data Governance Integration: </b>Champion the integration with Collibra for data classification, ensuring platform services adhere to data governance policies and that metadata flows seamlessly between engineering tools and the enterprise data catalog.</li><li><b>
Collaboration &amp; Knowledge Management: </b>Ensure effective utilization of collaboration platforms including Microsoft Teams (messaging, meetings, transcript management), Confluence (architecture patterns, frameworks, cookbooks), Miro (planning and architecture diagrams), and SharePoint (business, functional, and non-functional requirements documentation).</li><li><b>
Incident &amp; Problem Management: </b>Lead major incident response, root cause analysis, and problem management processes across platform services. Coordinate with ServiceNow for change and release management governance.</li><li><b>
Stakeholder Engagement: </b>Serve as the primary point of contact for internal stakeholders, providing regular service reviews, capacity planning insights, and roadmap alignment across business units.</li><li><b>
Continuous Improvement: </b>Identify and drive service improvement initiatives using data-driven insights, automation opportunities, and industry best practices to enhance platform reliability, developer experience, and operational efficiency.</li><li><b>
Vendor &amp; License Management: </b>Oversee vendor software license planning and budgeting, optimizing costs while ensuring compliance and continuity.</li><li><b>
Audit and Controls:</b> Be the face of the group for technology risk and controls, internal and externals audits, control testing. Organize the resources to support</li></ul><p></p><div><p><b>
Skills &mdash; Mandatory</b></p></div><ul><li><b>
Service Management Expertise: </b>Proven track record (7+ years) in IT Service Delivery Management, with ITIL v4 Foundation certification (or higher). Demonstrable experience managing SLAs, OLAs, and KPIs in large-scale enterprise environments.</li><li><b>
Cloud &amp; Infrastructure Knowledge: </b>Strong working knowledge of Microsoft Azure (compute, networking, PaaS, identity/Entra ID). Familiarity with Infrastructure-as-Code concepts, specifically Terraform, and how IaC pipelines operate at scale.</li><li><b>
DevOps &amp; CI/CD Fluency: </b>Solid understanding of CI/CD principles and toolchains, particularly GitHub (repositories, Actions, Packages) and Azure DevOps. Ability to engage meaningfully with engineering teams on pipeline performance, reliability, and optimization.</li><li><b>
DevSecOps Awareness: </b>Understanding of shift-left security practices, including SAST (CxOne), SCA/dependency analysis, cloud security posture management (WIZ), and code quality tooling (SonarQube).</li><li><b>
ServiceNow Proficiency: </b>Experience leveraging ServiceNow for change management, release management, incident management, and CMDB operations in enterprise settings.</li><li><b>
Stakeholder Management: </b>Exceptional communication and stakeholder management skills with demonstrated ability to interface effectively with senior leadership, engineering teams, security, and risk/compliance functions.</li><li><b>
Incident &amp; Problem Management: </b>Strong experience leading major incident management, conducting blameless post-mortems, and driving root cause analysis to resolution.</li><li><b>
Vendor Management: </b>Experience managing vendor relationships, contract negotiations, and software licensing at enterprise scale (250+ tools/products).</li><li><b>
Regulated Industry Experience: </b>Background working in financial services, banking, or similarly regulated industries with an understanding of compliance frameworks and audit requirements.</li><li><b>
Data-Driven Decision Making: </b>Ability to define, track, and report on operational metrics and KPIs, using data to drive continuous improvement and executive-level reporting.</li></ul><p></p><div><p><b>
Skills &mdash; Nice to Have</b></p></div><ul><li><b>
AI/ML Platform Familiarity: </b>Exposure to AI agent orchestration frameworks such as LangChain, LangGraph, and LangSmith, or experience managing the delivery of AI/ML platform services in enterprise settings.</li><li><b>
MCP Server &amp; Agentic Architecture: </b>Awareness of Model Context Protocol (MCP) servers and agentic AI architectures, particularly in Azure-hosted environments.</li><li><b>
Collibra &amp; Data Governance: </b>Experience with Collibra or equivalent data governance/catalog platforms and understanding of data classification workflows and metadata integration.</li><li><b>
Test Automation Ecosystem: </b>Familiarity with Playwright, Pytest, JUnit, Jest, NUnit, and how automated testing integrates into CI/CD pipelines and Azure Test Plans.</li><li><b>
Agile &amp; SAFe Practices: </b>Certification or experience with Agile (Scrum/Kanban) or SAFe frameworks, particularly in the context of platform/infrastructure teams.</li><li><b>
GitHub Copilot &amp; AI-Assisted Development: </b>Understanding of AI-assisted coding tools like GitHub Copilot, their adoption challenges, and governance considerations.</li><li><b>
FinOps: </b>Experience with Azure cost management, FinOps principles, and optimizing cloud spend across large enterprise environments.</li><li><b>
Collaboration Tooling: </b>Deep familiarity with Confluence, Miro, SharePoint, and Microsoft Teams as integrated knowledge management and collaboration ecosystems.</li><li><b>
ITSM Automation: </b>Experience automating ServiceNow workflows, integrating ITSM processes with CI/CD pipelines, or building self-service portals for developer experience improvement.</li></ul><p></p><p>
Salary Range:</p>
$164,600 - 288,000 USD<p></p><p><i>
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life &amp; accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.</i></p><p></p><p><b>
Working with Us:</b></p><p></p><p>
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.</p><p></p><p>
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.</p><p></p><p>
We&rsquo;d love to learn more about how your interests and experience could be a fit with one of the world&rsquo;s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater</p><p></p><p><b>
Reasonable accommodation</b></p><p><br>
</p><p>Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.</p><p><br>
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We hope you&rsquo;re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.</p><p></p><p>
Apply today and talk to us about your flexible working requirements and together we can achieve greater.</p></div>

Sr. Principal, DevOps

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