communications specialist

dental office front desk manager Jobs in Miami

dental office front desk manager

inbound call center agent

junior funding specialist - phone sales Jobs in Miami

junior funding specialist - phone sales

dental call center specialist

Coconut smiles

<p>Looking for someone very strong on the phone that ideally knows dental. You will be provided with warm leads and your job is calling them trying to bring them to the office or out of state patients closing and collecting deposit or payment over the phone. Pay is base pay plus bonus if you are good at your job you can make a lot of money. Someone very outgoing that likes being on the phone will do well.</p><p>Pay: $15.00 - $25.00 per hour</p><p>Work Location: In person</p>

Dental Call center specialist

Modalways

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Modalways is seeking a professional and service-oriented
 <strong>
  Inbound Call Center Agent
 </strong>
 to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and coordination with internal teams to ensure a positive client experience.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Answer inbound calls from clients in a professional and courteous manner.
  </li>
  <li>
   Document client inquiries, issues, and requests in internal systems.
  </li>
  <li>
   Route service or technical concerns to the appropriate internal teams.
  </li>
  <li>
   Follow established call-handling and communication guidelines.
  </li>
  <li>
   Provide follow-up updates to clients as needed.
  </li>
  <li>
   Maintain accurate call logs and records.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required.
  </li>
  <li>
   Previous experience in a call center or customer service role preferred.
  </li>
  <li>
   Strong verbal communication and active listening skills.
  </li>
  <li>
   Ability to multitask in a structured office environment.
  </li>
  <li>
   Basic computer skills; experience with CRM or ticketing systems is a plus.
  </li>
  <li>
   Professional, reliable, and detail-oriented work style.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health insurance
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Professional development opportunities
  </li>
  <li>
   Career growth within a technology-focused company
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employment Type:
 </strong>
 Full-Time, W-2 employee.
</div>


Inbound Call Center Agent

FIFA

<div><div><h1 class="jobSectionHeader"><b>Specialist, Stadium Pitch &amp; Competition Security - Match Day Only
</b></h1></div><div><div><div><div><div>At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26&trade; will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.</div></div></div>
</div><h2 class="jobSectionHeader"><b>THE POSITION
</b></h2><div><div><div><div>Reporting operationally to the FIFA Stadium Safety &amp; Security Senior Manager and , the Stadium Security Pitch &amp; Competition Specialist is responsible for overseeing the Private Security resources deployed within Pitch and Competition-related zones during Match Day stadium operations.<br>
</div><div>The role ensures that stadium-provided personnel assigned to the Field of Play, pitch perimeter, tunnel access, and competition-controlled areas operate in accordance with approved FIFA policies and procedures, the Venue Safety &amp; Security Plan (VSSP), Dot Planning, and Match Day directives.<br>
</div><div>The Stadium Pitch &amp; Competition Specialist supports the protection of the Field of Play and controlled competition environments in coordination with FIFA Security, Competition, and Stadium Operations.</div><div>
<br>
<b>Key Responsibilities and Oversight</b>
</div><div>
<br>
<b>Operational Delivery &ndash; Pitch &amp; Competition Zones</b>
</div><div>Oversee EVS personnel deployed across:</div><ul>
<li>Pitch perimeter (including LED line and field protection areas)</li>
<li>Field Intervention Team (FIT)</li>
<li>Training</li>
<li>Communications</li>
<li>Testing</li>
<li>Player tunnel access points</li>
<li>Team bench and technical areas (as applicable)</li>
<li>Competition-restricted circulation routes</li>
<li>Controlled media pitch-side positions</li>
</ul><div>Ensure deployment aligns with approved Dot Planning and VSSP zoning.</div><div>
Maintain operational integrity of access control points into competition-restricted areas.</div><div>
<br>
<b>Field of Play Protection</b>
</div><ul><li>Support implementation of anti-pitch incursion measures.</li>
<li>Monitor spectator proximity risks and potential breach points.</li>
<li>Ensure rapid coordination with Private Security and Law Enforcement in the event of attempted or actual pitch incursions.</li>
<li>Support orderly and secure movement of Teams, Match Officials, and Competition personnel.</li>
<li>FWC2026 SEC liaison with public safety and first responder associates during field level response to pyrotechnics deployment and eradication.</li>
</ul><div>
<br>
<b>Compliance &amp; Standards</b>
</div><ul><li>Confirm only properly accredited personnel access controlled competition zones.</li>
<li>Monitor adherence to FIFA operational directives relating to Field of Play protection.</li>
<li>Identify and escalate any deviations from approved operational planning.</li>
</ul><div>
<br>
<b>Incident Management &amp; SOC Coordination</b>
</div><ul><li>Monitor, document, and report incidents occurring within Pitch &amp; Competition zones.</li>
<li>Immediately escalate pitch-related incidents to the EVS Manager and Stadium Operations Center (SOC).</li>
<li>Support incident response coordination in alignment with FIFA Security directives.</li>
<li>Provide timely situational updates through established reporting channels.</li>
<li>Participate in post-incident reviews where applicable.</li>
</ul><div>
<br>
<b>Stakeholder Liaison</b>
</div><ul><li>Coordinate operationally with:</li>
<li>FIFA Competition team</li>
<li>Private Security supervisors</li>
<li>Stadium Operations</li>
<li>Broadcast representatives operating in pitch-side zones</li>
<li>Ensure clarity of escalation pathways for pitch-related incidents.</li>
<li>Maintain professional conduct in high-visibility and broadcast-sensitive environments.</li>
</ul><div>
<br>
<b>Reporting &amp; Administration</b>
</div><ul><li>Maintain accurate operational records relating to pitch-zone staffing and incidents.</li>
<li>Submit Match Day updates and post-match summaries as required.</li>
<li>Support compliance verification and operational validation processes.</li>
</ul></div></div></div><h2 class="jobSectionHeader"><b>YOUR PROFILE
</b></h2><div><div><div><div><b>ACCOUNTABILITY: </b>Demonstrate commitment to responsibilities and objectively analyze one&rsquo;s behavior, while assuming consequences of one&rsquo;s own actions and/or decisions and learning from one&rsquo;s mistakes.<br>
</div><div><b>DECISION MAKING: </b>Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.<br>
</div><div><b>INCLUSIVITY:</b> Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.<br>
</div><div><b>INITIATIVE:</b> Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.<br>
</div><div><b>INNOVATION:</b> Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.<br>
</div><div><b>LEADERSHIP:</b> Ability to lead one&rsquo;s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team&rsquo;s skills and talents.<br>
</div><div><b>VISION:</b> Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
<br>
<br>
<b>Education &amp; Qualifications</b><br>
</div><ul><li>Bachelor&rsquo;s degree in Event Management, Sports Management, Operations Management, Security Management, or related field preferred</li>
<li>Relevant professional certifications in event operations or safety management are an advantage</li>
</ul><div><b>Work Experience</b>
</div><ul><li>Minimum 3&ndash;5 years of experience in security operations, preferably in major events, hospitality, logistics, or VIP environments</li>
<li>Experience supervising or coordinating private security services</li>
<li>Familiarity with hotel security operations and transport/logistics environments</li>
<li>Strong understanding of access control, incident response, and operational security principles</li>
<li>Ability to work independently, manage multiple sites, and perform under pressure</li>
<li>Major event or international tournament experience is an advantage</li>
</ul><div><b>Languages</b>
</div><ul><li>Fluent in English. Spanish and/or French proficiency is a plus</li></ul><div>
<b>Technology</b>
</div><ul><li>Proficient in MS Office (Excel, Word, PowerPoint, Visio &amp; Project) and planning software and online collaboration tools</li></ul><div>
<i>Additionally, FIFA 26 offers a competitive benefits package, which includes medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan.</i>
</div></div></div></div><h2 class="jobSectionHeader"><b>About FWC2026
</b></h2><div><div><b>The FIFA World Cup 26&trade; will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.</b><br>
<br>
This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.</div></div></div></div><p></p>
<br><p></p><div><div><div><p><b>Employment Type</b></p>
<p>Fixed Term Contract</p>
<p><b>Location</b></p>
<p>Miami</p>
<p><b>Workplace type</b></p>
<p>Onsite</p></div></div></div>

Specialist, Stadium Pitch & Competition Security - Match Day Only

Best Vision Eye Care Center

<p>Best Vision Eye Care Center is seeking a motivated, customer-focused Sales Associate / Optical Sales Specialist to join our growing team. This role is ideal for someone who is passionate about patient care, enjoys working in a fast-paced environment, and thrives in a sales-driven setting.</p><p>You will play a key role in helping patients select eyewear, understanding their visual needs, and delivering an exceptional in-office experience.</p><p>Responsibilities</p><p>Greet patients warmly and provide outstanding customer service throughout their visit</p><ul><li>Assist patients in selecting eyeglasses, lenses, and contact lenses based on their needs and lifestyle</li><li>Maintain up-to-date knowledge of products, promotions, and insurance benefits</li><li>Accurately process transactions using basic math and POS systems</li><li>Communicate clearly with patients regarding pricing, insurance coverage, and office policies</li><li>Ensure showroom displays are clean, organized, and visually appealing</li><li>Assist with inventory management and stocking of frames and contact lenses</li><li>Support team members and help maintain a smooth workflow in the office</li><li>Answer phone calls and patient inquiries professionally and efficiently</li><li>Contribute to achieving sales goals and enhancing patient satisfaction</li></ul><p>Qualifications</p><ul><li>Previous retail or sales experience preferred (optical experience is a plus)</li><li>Strong communication and interpersonal skills</li><li>Bilingual (English/Spanish) preferred ⭐</li><li>Basic math skills and attention to detail</li><li>Ability to multitask and work in a fast-paced environment</li><li>Positive attitude and team-oriented mindset</li></ul><p>What We Offer</p><ul><li>Competitive pay + performance incentives</li><li>Friendly and professional work environment</li><li>Opportunity for growth within the company</li><li>Training in optical sales and patient care</li></ul><p>Join our team and help us continue providing exceptional eye care to our community!</p><p>Job Type: Full-time</p><p>Pay: From $15.00 per hour</p><p>Work Location: In person</p>

Sales Associate

Yellow Cab

<p>We are seeking reliable and detail-oriented Taxi Dispatch Operators to join our team. In this role, you will be responsible for coordinating taxi services, communicating with drivers, and ensuring timely and efficient transportation for our customers. The ideal candidate is organized, calm under pressure, and has strong communication skills.</p><p><b>Key Responsibilities:</b></p><ul><li>Answer incoming calls and dispatch taxis to customers efficiently</li><li>Communicate with drivers via phone or dispatch system</li><li>Monitor driver locations and trip progress</li><li>Handle customer inquiries, requests, and complaints professionally</li><li>Maintain accurate records of trips and dispatch activity</li><li>Ensure timely service and resolve scheduling conflicts</li><li>Use dispatch software and GPS systems effectively</li><li>Pushing out the jobs to our Taxi Drivers</li></ul><p><b>Requirements:</b></p><ul><li>High school diploma or equivalent</li><li>Previous dispatch, customer service, or call center experience preferred</li><li>Strong communication and multitasking skills</li><li>Basic computer proficiency</li><li>Ability to work in a fast-paced environment</li><li>Availability to work flexible hours, including nights, weekends, and holidays</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Experience in transportation or logistics dispatching</li><li>Bilingual (especially English/Spanish) is a plus</li></ul><p><b>Benefits:</b></p><ul><li>Flexible scheduling</li><li>Training provided</li><li>Opportunity for growth within the company</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $15.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li></ul><p>Work Location: In person</p>

Call Center Personnel and Customer Service Representative

Pura Vida Miami

<div>
 <p>
  We are a lifestyle brand!
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are on a mission to provide the world with simple, wholesome food and beverage items that fit today's lifestyle, offering an intimate - yet fast and consistent - experience to our customers.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We love and take pride in what we do, and we currently offer an exciting opportunity to join a thriving and ever-growing brand in this industry.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ROLE OVERVIEW:
  </strong>
 </p>
 <p>
  We are seeking a strategic and hands-on Director of Information Technology to lead our enterprise IT operations across a large-scale, multi-location restaurant organization. This executive will have direct oversight of the Network Operations Center (NOC), Security Operations Center (SOC), and the Project Management Office (PMO), ensuring seamless technology service delivery, robust cybersecurity posture, and disciplined project execution across all restaurant and corporate locations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate brings deep experience managing 24/7 mission-critical technology environments in the hospitality or restaurant industry, with a strong understanding of point-of-sale ecosystems, network infrastructure at scale, and the unique operational demands of high-volume food service businesses.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   RESPONSIBILITIES:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Strategic IT Leadership
  </strong>
 </p>
 <ul>
  <li>
   Define and execute the enterprise IT strategy aligned with business growth objectives, including new restaurant openings, acquisitions, and technology modernization initiatives.
  </li>
  <li>
   Serve as a key member of the senior leadership team, advising on technology investments, digital transformation, and operational efficiency improvements.
  </li>
  <li>
   Develop and manage the annual IT budget, ensuring cost-effective allocation of resources across NOC, SOC, and PMO functions.
  </li>
  <li>
   Establish and maintain vendor relationships, negotiate contracts, and oversee technology procurement across all platforms and services.
  </li>
 </ul>
 <p>
  <strong>
   Network Operations Center (NOC)
  </strong>
 </p>
 <ul>
  <li>
   Direct the NOC team responsible for monitoring, maintaining, and optimizing network infrastructure across all restaurant and corporate locations.
  </li>
  <li>
   Ensure 99.9%+ uptime for critical restaurant systems including POS terminals, kitchen display systems (KDS), online ordering platforms, and payment processing networks.
  </li>
  <li>
   Oversee WAN/LAN architecture, SD-WAN deployments, wireless access management, and ISP relationships for hundreds of distributed locations.
  </li>
  <li>
   Establish and enforce SLAs for incident response, escalation procedures, and proactive system health monitoring using ITSM platforms.
  </li>
  <li>
   Drive automation and tooling improvements to reduce mean time to resolution (MTTR) and increase first-call resolution rates.
  </li>
 </ul>
 <p>
  <strong>
   Security Operations Center (SOC)
  </strong>
 </p>
 <ul>
  <li>
   Lead the SOC team in implementing and managing a comprehensive cybersecurity program to protect customer data, payment card information (PCI-DSS compliance), and corporate intellectual property.
  </li>
  <li>
   Oversee threat detection, vulnerability management, incident response, and forensic investigation capabilities.
  </li>
  <li>
   Ensure compliance with PCI-DSS, CCPA, state privacy laws, and any relevant industry regulations across all restaurant operations.
  </li>
  <li>
   Manage SIEM/SOAR platforms, endpoint detection and response (EDR) tools, identity and access management (IAM) systems, and security awareness training programs.
  </li>
  <li>
   Develop and regularly test business continuity and disaster recovery plans for all critical restaurant and corporate IT systems.
  </li>
 </ul>
 <p>
  <strong>
   Project Management Office (PMO)
  </strong>
 </p>
 <ul>
  <li>
   Build and lead the IT PMO to standardize project delivery methodologies (Agile, Waterfall, Hybrid) across all technology initiatives.
  </li>
  <li>
   Oversee the portfolio of IT projects including POS system deployments and upgrades, infrastructure rollouts for new restaurant openings, cybersecurity initiatives, and enterprise application implementations.
  </li>
  <li>
   Ensure projects are delivered on time, within scope, and on budget with clear executive reporting dashboards and KPI tracking.
  </li>
  <li>
   Champion cross-functional collaboration between IT, restaurant operations, finance, marketing, and supply chain teams.
  </li>
  <li>
   Implement resource management practices to balance capacity across concurrent projects and operational support demands.
  </li>
 </ul>
 <p>
  <strong>
   Restaurant Technology &amp; POS Operations
  </strong>
 </p>
 <ul>
  <li>
   Oversee the deployment, maintenance, and optimization of restaurant technology platforms including point-of-sale systems, kitchen display systems, online ordering integrations, loyalty programs, and digital menu boards.
  </li>
  <li>
   Serve as the technology partner to restaurant operations leadership, ensuring IT services directly support guest experience, order accuracy, and speed of service.
  </li>
 </ul>
 <p>
  <strong>
   REQUIREMENTS:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, Cybersecurity, or a related field; Master&rsquo;s degree or MBA preferred.
  </li>
  <li>
   10+ years of progressive IT leadership experience, with at least 5 years in a Director- level or senior management role.
  </li>
  <li>
   Demonstrated experience managing NOC, SOC, and/or PMO functions in a multi-site, geographically distributed environment.
  </li>
  <li>
   Strong background in network engineering, cybersecurity operations, and IT project/portfolio management.
  </li>
  <li>
   Deep knowledge of PCI-DSS compliance requirements and experience managing payment security in a retail or restaurant environment.
  </li>
  <li>
   Proven ability to lead, mentor, and develop high-performing technical teams of 20+ staff across multiple disciplines.
  </li>
  <li>
   Experience managing IT budgets of $3M+ and negotiating enterprise-level vendor contracts.
  </li>
  <li>
   Excellent executive communication skills with the ability to translate complex technical concepts for non-technical stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   PREFERRED QUALIFICATIONS:
  </strong>
 </p>
 <ul>
  <li>
   Toast POS Platform Experience: Hands-on experience deploying, managing, and optimizing Toast POS across multi-unit restaurant operations is highly valued.
  </li>
  <li>
   Familiarity with Toast&rsquo;s hardware ecosystem, API integrations, reporting tools, and third-party marketplace is a significant plus.
  </li>
  <li>
   Experience in the restaurant, hospitality, or food service industry with an understanding of front-of-house and back-of-house technology needs.
  </li>
  <li>
   Certifications such as CISSP, CISM, PMP, ITIL v4, or CCNP are strongly preferred.
  </li>
  <li>
   Experience with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure environments.
  </li>
  <li>
   Familiarity with restaurant technology platforms beyond POS, such as inventory management (MarketMan, BlueCart), scheduling (HotSchedules, 7shifts), and delivery aggregators (DoorDash Drive, Uber Direct).
  </li>
  <li>
   Experience leading digital transformation or technology modernization initiatives in a high-growth environment.
  </li>
  <li>
   Knowledge of AI/ML applications in restaurant operations such as demand forecasting, dynamic pricing, and automated inventory management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   BENEFITS:
  </strong>
 </p>
 <ul>
  <li>
   Health &amp; Wellness &ndash; Medical, Dental &amp; Vision
  </li>
  <li>
   PTO
  </li>
  <li>
   Discounted Meals
  </li>
  <li>
   Growth Opportunities
  </li>
  <li>
   401(k) Plan with Company Match
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  The general nature and level of work being performed by persons assigned to this job classification are contained in this job description. This job description should not be construed as an exhaustive list of all responsibilities, essential job functions, duties, skills required and other job requirements of personnel in this role. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. Management reserves the right to assign or reassign duties and responsibilities to the job at any time.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Pura Vida Miami is proud to be an equal opportunity employer. We are committed to creating a workplace where diversity is celebrated and everyone feels welcome, regardless of race, color, religion, national origin, age, sex, sexual orientation, gender identity or expression, disability, veteran status, or any other legally protected characteristic. We believe that building a team with diverse perspectives and experiences makes us stronger, more creative, and more connected to the communities we serve.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Agency Disclaimer
  </strong>
 </p>
 <p>
  We&rsquo;ve got this covered! At Pura Vida Miami, our Talent Acquisition team leads all hiring efforts internally. We do not accept unsolicited resumes from agencies, we mean it. Any resumes sent our way without a signed agreement in place (including those sent directly to our team or hiring managers) will be considered property of Pura Vida Miami and we won&rsquo;t be responsible for any fees. If you&rsquo;re interested in partnering with us, reach out to our Talent team first. We&rsquo;re happy to connect the right way!
 </p>
 <p>
 </p>
</div>


Director, IT

SEGULA Technologies

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Segula Technologies
 </strong>
 is a global engineering and consulting firm specializing in innovative solutions across industries such as aerospace, automotive, energy, rail, and life sciences. Founded in 1985 and headquartered in France, Segula operates in over 30 countries, driving technological advancements, improving industrial performance, and supporting clients throughout the product lifecycle.
 <br/>
 <br/>
 With expertise in design, manufacturing, testing, and project management, Segula helps businesses tackle complex engineering challenges while fostering innovation and sustainability.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Our client
 </strong>
 is looking for a
 <strong>
  HR Shared Services Specialist (Contract)
 </strong>
 to join their
 <strong>
  Human Resources
 </strong>
 team at the following locations:
 <br/>
 <br/>
 <ul>
  <li>
   Grand Prairie, TX
  </li>
  <li>
   Herndon, VA
  </li>
  <li>
   Mobile, AL
  </li>
  <li>
   Wichita, KS
  </li>
  <li>
   Atlanta, GA
  </li>
  <li>
   Miami, FL
   <br/>
   <br/>
  </li>
 </ul>
 he HR Shared Services Specialist (Contract) will be responsible for the interactions on the moments that matter between Airbus team members and the suite of services provided by North America Human Resources &amp; Workplace. Shared Services team member's to provide a world-class employee experience when Airbus employees need support or assistance processing updates and onboarding employees. In addition to providing services via phone, chat and case management tools the role will also encompass some corporate HR responsibilities and will liaise closely with the corporate HR functions.
 <br/>
 <br/>
 <strong>
  Your Challenges
  <br/>
  <br/>
 </strong>
 <strong>
  Operational and Administrative Support: 30%
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the operational/ administrative process for all personnel actions for employees, temps and interns.
  </li>
  <li>
   Acts as a liaison and clearing house for data and information between HRBPs, HRIS, Payroll, Compensation &amp; Benefits and expatriation activities.
  </li>
  <li>
   Provide and analyze data for reporting purposes.
  </li>
  <li>
   Assist with annual HR cycles including performance review and open enrollment.
  </li>
  <li>
   Manage projects through completion including effectively identifying the scope, objectives, outcomes, and success metrics.
  </li>
  <li>
   Work with individuals and teams, both nationally and internationally to deliver projects on behalf of Airbus teams.
  </li>
  <li>
   Process and promote Airbus Employee Awards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  People Operations: 30%
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinates HR information to ensure 100% integrity of data entered into various HR systems including, but not limited to Workday, ServiceNow and e-Verify
  </li>
  <li>
   Manages processes connected with the onboarding of new employees, transfers, expats and employee changes including but not limited to reviewing and approving updates entered in Workday, I-9 administration, ServiceNow tickets and other transactions as needed
  </li>
  <li>
   Performs termination administration duties, largely consisting of ensuring ServiceNow and Workday data entry and communication to respective departments
  </li>
  <li>
   Maintain accurate records of documentation and transactions and ensure modifications/updates are entered in a timely manner
  </li>
  <li>
   Record employee data into the HR system (Workday), manage requests to
  </li>
  <li>
   update employees' personal data (data entry, onboarding, offboarding, transfers, corrections, work schedule, and other transactions as needed).
  </li>
  <li>
   Respond to Personnel Administration related inquiries and resolve concerns. Provide support and guidance to HRBPs and employees on HR tools as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Employee Experience: 35%
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrate first class customer service to employees at all times via phones, live chat and case management channels.
  </li>
  <li>
   Supporting the positive culture and employee experience at Airbus.
  </li>
  <li>
   Support employee engagement, Employee Resource Group, and recognition activities, including service awards.
  </li>
  <li>
   Coordinate employment offer activities.
  </li>
  <li>
   Manage and deliver the onboarding and offboarding process of employees and facilitate new hire orientations as required.
  </li>
  <li>
   Provide initial communication and response to employee HR related questions, re-direct and escalate as applicable.
  </li>
  <li>
   Field employee questions on the leave process.
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other duties as assigned: 5%
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Your Boarding Pass:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelors' degree in Human Resources Management or equivalent experience
  </li>
  <li>
   3 years demonstrated practical experience in the field of Human Resources
  </li>
  <li>
   Experience working with IT systems and data
  </li>
  <li>
   Experience managing multiple employee requests simultaneously
  </li>
  <li>
   Experience working with employees via different communication stream such as chat, in person and phone.
  </li>
  <li>
   Working knowledge of HRIS and applicant tracking systems and processes, particular knowledge of ADP, or Workday
  </li>
  <li>
   SHRM-CP or PHR certification preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Travel
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Up to 20 % Domestic travel
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Citizenship
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Authorized to Work in the US
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Onsite 60%
  </li>
  <li>
   Remote 40%
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 Here&rsquo;s a heads-up of the upcoming steps:
 <br/>
 <br/>
 <ul>
  <li>
   Phone Interview with Recruiter: We&rsquo;ll begin with an introductory call to discuss your background and interest in the role. Please make sure to add your correct phone number. You will hear from us soon.
  </li>
  <li>
   Interview with the Hiring Manager
  </li>
  <li>
   Offer Letter: We&acute;ll extend you an offer and start the onboarding process.
  </li>
  <li>
   Background Check &amp; DOT Drug Screen: This step involves conducting a comprehensive background check, which includes reviewing criminal history, and other relevant records. Additionally, a Department of Transportation (DOT) drug screening will be carried out to ensure compliance with federal regulations for safety-sensitive positions
  </li>
  <li>
   You start your next challenge!
  </li>
 </ul>
</div>


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