operations agent

front desk agent

front desk receptionist

call center personnel and customer service representative Jobs in Miami

call center sales advisor international (hybrid – miami area required) Jobs in Miami

inbound call center agent

Modalways

<div>
 
 About The Role
 
 
 
 Modalways is seeking a professional and service-oriented
 
 Inbound Call Center Agent
 
 to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and coordination with internal teams to ensure a positive client experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Answer inbound calls from clients in a professional and courteous manner.
 </li>
 <li>
 Document client inquiries, issues, and requests in internal systems.
 </li>
 <li>
 Route service or technical concerns to the appropriate internal teams.
 </li>
 <li>
 Follow established call-handling and communication guidelines.
 </li>
 <li>
 Provide follow-up updates to clients as needed.
 </li>
 <li>
 Maintain accurate call logs and records.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Previous experience in a call center or customer service role preferred.
 </li>
 <li>
 Strong verbal communication and active listening skills.
 </li>
 <li>
 Ability to multitask in a structured office environment.
 </li>
 <li>
 Basic computer skills; experience with CRM or ticketing systems is a plus.
 </li>
 <li>
 Professional, reliable, and detail-oriented work style.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Career growth within a technology-focused company
 
 
 </li>
 </ul>
 
 Employment Type:
 
 Full-Time, W-2 employee.
</div>

Inbound Call Center Agent

Xanterra

Overview (Text Only): 
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
Our Mission: We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 Our Vision: Enriching people’s perspective through inspired travel
 Our Values: Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
 
See what our team members have to say about this great opportunity!
 <ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
Responsibilities (Text Only): 
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
Qualifications (Text Only): 
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
BENEFITS: For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
 
EEO: Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
Work Environment: Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operations Agent

Xanterra Travel Collection

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
 <li>
 Other Duties as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
 </li>
 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>

Windstar Cruises

<div>
 
 Overview
 
 
 
 
 Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
 
 
 
 
 Our Mission
 
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 
 
 
 Our Vision
 
 : Enriching people&rsquo;s perspective through inspired travel
 
 
 
 Our Values
 
 :
 
 W
 
 elcoming,
 
 I
 
 nnovative,
 
 N
 
 ow,
 
 D
 
 iscipline,
 
 S
 
 erve,
 
 T
 
 eamwork,
 
 A
 
 uthentic,
 
 R
 
 esponsible
 
 
 See what our team members have to say about this great opportunity!
 
 
 <ul>
 <li>
 "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
 </li>
 <li>
 "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
 </li>
 <li>
 "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
 
 
 
 </li>
 </ul>
 
 Full-time positions available to work remotely as long as you live in one of these states:
 
 
 
 
 AR, AZ, CO, FL, LA, MN, TX, and WI.
 
 
 
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
 </li>
 <li>
 Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
 </li>
 <li>
 Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
 </li>
 <li>
 Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
 </li>
 <li>
 Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
 </li>
 <li>
 Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
 </li>
 <li>
 Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
 </li>
 <li>
 Other Duties as assigned by management.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work collaboratively across departments and adapt to changing priorities.
 </li>
 <li>
 Strong organizational skills and ability to manage multiple tasks simultaneously.
 </li>
 <li>
 Self-starter with excellent task management skills
 </li>
 <li>
 Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
 </li>
 <li>
 Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
 </li>
 <li>
 Cruise or tour operations / reservations experience preferred.
 </li>
 <li>
 Preferred experience managing processes with timelines.
 </li>
 <li>
 Proficiency with Reservations and Operations systems (Seaware Core preferred)
 </li>
 <li>
 This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
 
 
 
 </li>
 </ul>
 
 BENEFITS:
 
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 
 
 
 EEO:
 
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 
 
 
 Work Environment:
 
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>

Opendoor

<div><div><h1 class="jobSectionHeader">Senior Manager, Partner Growth Marketing</h1>

Location: Miami

Reports to: VP Acquisition &amp; Lifecycle Marketing
<h2 class="jobSectionHeader">
About the Role</h2>

Opendoor growth depends on reaching sellers - and not all of them find us directly. Many come through agent referrals. Homebuilders introduce Opendoor to customers trading up. Real estate platforms put our offer in front of homeowners who might not find us otherwise. Strategic partners touch sellers at exactly the right moment.

This role owns the demand gen programs across all of it &mdash; campaign execution, performance optimization, and channel growth for partner-based initiatives. You run the programs that make each channel produce, end to end. You'll work closely with Opendoor's partnerships, acquisition, lifecycle marketing, and product teams to coordinate across channels and ensure partner-driven channels are a meaningful contributor to Opendoor&rsquo;s business. 

<h2 class="jobSectionHeader">
Core Responsibilities</h2>
<h3 class="jobSectionHeader">1. Agent Acquisition</h3>
<ul>
<li>Own strategy, messaging, and audience targeting for agent acquisition programs &mdash; identifying high-value agent cohorts and brokerages, and building programs that bring new agents into the Opendoor ecosystem across paid social, direct mail, and email.
</li>
<li>Work closely with the partnerships and account management teams to align marketing programs with agent recruitment and relationship priorities.
</li>
<li>Support Opendoor's presence at major real estate industry events through marketing programs that drive agent awareness and engagement.
</li>
<li>Measure agent-attributed acquisition volume and CAC, and optimize toward efficiency as the channel matures.
</li>
</ul><h3 class="jobSectionHeader">2. Agent Performance &amp; Engagement</h3>
<ul>
<li>Track agent channel performance daily &mdash; monitor which partners and cohorts are up or down, diagnose what's driving changes, and drive programs to move the needle.
</li>
<li>Design and run agent incentive and promotion programs that keep top partners engaged and reinvigorate underperforming ones.
</li>
<li>Engage with agent partners directly to gather feedback, surface what's working on the ground, and translate that into program improvements &mdash; partnering with account teams who own the broader relationship.
</li>
<li>Coordinate with the partnerships team to request training, on-site activations, and other support that keeps agent partners informed and activated.
</li>
</ul><h3 class="jobSectionHeader">3. Partner &amp; Platform Programs</h3>
<ul>
<li>Own co-branded acquisition campaigns with online real estate partners and homebuilders &mdash; optimizing messaging, targeting, and placement to drive conversion from partner traffic, including campaigns targeting builder sales reps and their trade-up customers.
</li>
<li>Build acquisition programs through seller-adjacent partnerships &mdash; companies that reach sellers at key life moments &mdash; and activate marketing programs as the partnerships team brings new partners online.
</li>
<li>Work closely with product and partnerships to ensure embedded SDK integrations are backed by marketing support that drives contracts, not just placements.
</li>
<li>Measure partner-attributed CAC across all programs and optimize toward efficiency.
</li>
</ul><h3 class="jobSectionHeader">4. GTM &amp; Channel Enablement</h3>
<ul>
<li>Own the promotional calendar across partner channels &mdash; co-branded emails, seasonal campaigns, product launches, and joint retargeting programs that keep Opendoor top of mind.
</li>
<li>Build and maintain partner-facing marketing materials: messaging guides, campaign toolkits, and content that helps partners promote Opendoor effectively.
</li>
<li>Work closely with partnerships, account management, lifecycle, and acquisition teams on partner-specific audience strategies &mdash; shared audiences, joint retargeting pools, and sequenced nurture programs.
</li>
<li>Identify what's working in one channel, apply it across others, and continuously optimize the mix toward partner-attributed contracts.</li></ul> 

<h2 class="jobSectionHeader">Who You Are</h2>

Experience:
<ul>
<li>5&ndash;7+ years in demand generation or growth marketing, with experience running programs across multiple channels simultaneously
</li>
<li>B2B2C background &mdash; you've marketed to professionals (agents, brokers, reps) who influence or refer consumer decisions, not just end consumers directly
</li>
<li>Proven track record measuring CAC and optimizing channel mix across paid, email, direct mail, and partner programs
</li>
<li>Comfortable launching net-new programs with limited playbook &mdash; you've built channel programs from scratch, not just optimized existing ones
</li>
</ul>Technical Skills:
<ul>
<li>Comfortable building and running campaigns directly across paid social (Meta, LinkedIn), email, and direct mail &mdash; and equally comfortable briefing and partnering with channel teams when that's the right move
</li>
<li>Understands both acquisition and lifecycle marketing well enough to drive programs across both
</li>
<li>Proficient in SQL or comfortable enough with data to pull your own performance analysis
</li>
<li>AI-native: you use AI tools daily to move faster &mdash; campaign analysis, copy generation, audience research, workflow automation
</li>
</ul>Mindset:
<ul>
<li>Multi-channel thinker: you don't default to digital &mdash; you find the channel that reaches the audience, not the audience that fits your channel
</li>
<li>CAC-obsessed: every program has a cost and a return, and you track both
</li>
<li>Executor: you own programs end to end &mdash; building and running campaigns directly when it makes sense, and partnering with channel teams when that's the right move
</li>
<li>Comfortable engaging partners directly &mdash; you can have a productive conversation with a partner to gather feedback and drive programs, while knowing when to loop in the account team on relationship and operational questions</li></ul> 


<h2 class="jobSectionHeader">Bonus Points</h2>
<ul>
<li>Experience in real estate, proptech, fintech, or other high-consideration consumer verticals
</li>
<li>Affiliate or referral program management experience
</li>
<li>Familiarity with Opendoor's partner ecosystem (agents, ORE platforms, homebuilders)</li> 
</ul>
<h3 class="jobSectionHeader">Compensation</h3>

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees. All compensation parameters are based on experience.</div><div><div> 
<div>
<div><div><div><div><div><div><div><div><div><div><div>At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We&rsquo;ve built an end-to-end online experience that has already helped thousands of people and we&rsquo;re just getting started.</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div></div>

Senior Manager, Partner Growth Marketing

Restaurant Services, Inc.

<div>
 
 Restaurant Services, Inc., (RSI) is a not-for-profit, member-owned independent purchasing and supply chain management cooperative which acts as the exclusive purchasing agent and supply chain manager for the U.S. Burger King&reg; restaurant system.&nbsp;Its Board of Directors is comprised of Burger King&reg; restaurant operators and the company operates in a close working relationship with Burger King Corporation. RSI&rsquo;s mission is
 
 
 
 to ensure, at the best cost and at established performance standards, a continuous supply of the products and services necessary to build, operate and maintain Burger King restaurants for the benefit of our members. Leverage data and technology to support improving restaurant profitability for our members.
 
 RSI&rsquo;s vision is
 
 to be the best purchasing and supply chain organization in the food service industry
 
 .
 
 &nbsp;
 
 
 
 &nbsp;
 
 
 The Purchasing Manager is responsible for ensuring a continuous supply of assigned products at the best cost to the U.S. Burger King
 
 &reg;
 
 Restaurant system.&nbsp;Principal accountabilities include negotiating with suppliers for each product which includes volume commitments and the development of the best overall supply matrix that provides the best landed product cost at each assigned distribution center; reviewing, evaluating, and recommending suppliers in order to manage the best overall supply base for the Burger King
 
 &reg;
 
 Restaurant System; developing, proposing and implementing short and long term strategies to ensure the continued success and growth of RSI and its commitment to be &ldquo;The best Purchasing entity in the industry&rdquo;.&nbsp;
 
 
 &nbsp;
 
 
 
 RESPONSIBILITIES
 
 :
 
 
 &nbsp;
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing relationships with Burger King Corporation.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Managing relationships with assigned suppliers.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providing a continuous supply of competitively priced products on a regular and timely basis.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Negotiating with suppliers for each assigned product category.&nbsp;This includes the development of supply matrixes that provide for the best landed product cost at each assigned distribution center.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Negotiating and executing terms of agreement between RSI and suppliers for new and existing products.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Developing Supply Agreements and accurately capturing negotiated pricing provisions into the related contract exhibit(s).
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Creating applicable pricing review schedules within RSI Supply Chain systems, independently running related formulas and uploading documentation consistent with Pricing Procedure outlined in RSI Operations Manual.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitoring pricing compliance and ensure completion of all pricing review requirements; ensuring full transparency related to modifications, discrepancies and/or errors.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Developing and implementing objectives for assigned product categories.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establishing and monitoring vendor capacity/distribution capabilities to insure that all quality, cost and service expectations are met.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conducting regular performance, business and financial reviews of those suppliers that have an existing supply agreement or of those which are being considered as a new supplier to the Burger King system.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working with the Promotions Planning department to ensure a new product from rollout or a successful inventory depletion of an existing product.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Creating production schedules for promotional and/or new product activity and monitoring of supplier production on weekly basis.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Creating timelines for promotional and/or new product activity, communicating to BKC, as necessary, to obtain necessary concurrence and support.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participating in development teams with Burger King Corporation and RSI to facilitate the introduction of new products to the Burger King system.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicating marketing activities to appropriate suppliers.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;This position has no direct reports.
 
 
 &nbsp;
 
 
 
 ADDITIONAL RESPONSIBILTIES:
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preparing and presenting all purchasing programs to the RSI Board of Directors' Food &amp; Packaging Committee
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintaining a good working relationship with the RSI Board of Directors as well as all Burger King&reg; entities.
 
 
 
 
 
 
 
 EDUCATION &amp; EXPERIENCE
 
 :
 
 
 &nbsp;
 
 
 A four-year degree is required.&nbsp;Masters degree a plus.&nbsp;Must have at least four to six years of direct and relevant work experience.
 
 
 &nbsp;
 
 
 
 OTHER QUALIFICATIONS
 
 :
 
 
 &nbsp;
 
 
 Must have strong negotiation skills and contract management skills, excellent written and oral communication skills, strong interpersonal skills, ability to work independently, and as a member of a team, ability to identify problems and develop solutions, detail oriented and computer literate in the MS Office environment (Excel, Word, Power Point)
 
</div>

Purchasing Manager

Yellow Cab

We are seeking reliable and detail-oriented Taxi Dispatch Operators to join our team. In this role, you will be responsible for coordinating taxi services, communicating with drivers, and ensuring timely and efficient transportation for our customers. The ideal candidate is organized, calm under pressure, and has strong communication skills.Key Responsibilities:<ul><li>Answer incoming calls and dispatch taxis to customers efficiently</li><li>Communicate with drivers via phone or dispatch system</li><li>Monitor driver locations and trip progress</li><li>Handle customer inquiries, requests, and complaints professionally</li><li>Maintain accurate records of trips and dispatch activity</li><li>Ensure timely service and resolve scheduling conflicts</li><li>Use dispatch software and GPS systems effectively</li><li>Pushing out the jobs to our Taxi Drivers</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Previous dispatch, customer service, or call center experience preferred</li><li>Strong communication and multitasking skills</li><li>Basic computer proficiency</li><li>Ability to work in a fast-paced environment</li><li>Availability to work flexible hours, including nights, weekends, and holidays</li></ul>Preferred Qualifications:<ul><li>Experience in transportation or logistics dispatching</li><li>Bilingual (especially English/Spanish) is a plus</li></ul>Benefits:<ul><li>Flexible scheduling</li><li>Training provided</li><li>Opportunity for growth within the company</li></ul>Job Types: Full-time, Part-timePay: $15.00 per hourBenefits:<ul><li>401(k)</li></ul>Work Location: In person

Call Center Personnel and Customer Service Representative

Explore 76+ Inbound call center agent in Miami this April. Find roles across top companies and apply now to boost your career.

76 inbound call center agent jobs In Miami

Inbound Call Center Agent

Operations Agent

Operations Agent

Operations Agent

Senior Manager, Partner Growth Marketing

Purchasing Manager

Call Center Personnel and Customer Service Representative