production manager

sales manager

general manager

operations manager

administrative manager

department manager

BoF Careers

<div>
 Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  BUSINESS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
  </li>
  <li>
   Analyze the department performance and define the act&inodot;ons required for ach&inodot;eving the bus&inodot;ness object&inodot;ves.
  </li>
  <li>
   Give commercial suggestions to SM.
  </li>
  <li>
   Drive the team to exceed their KPIs.
  </li>
  <li>
   Be constantly up-to-date on market trend and share &inodot;ns&inodot;ghts w&inodot;th relevant funct&inodot;ons.
  </li>
  <li>
   Foster the ecommerce channel development.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CUSTOMER
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure high levels of customer satisfaction through excellent service.
  </li>
  <li>
   Strengthen customer loyalty by engag&inodot;ng and supporting the sales team &inodot;n clientel&inodot;ng act&inodot;v&inodot;ties and gains new local customers to grow department sales.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  TEAM
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.
  </li>
  <li>
   Identify h&inodot;gh potent&inodot;al collaborators for internal development opportunities.
  </li>
  <li>
   Ensure effective communication and encourage information sharing and development of ad hoc morning briefing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  RETAIL
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Guarantee an in-depth product knowledge w&inodot;th&inodot;n the department, working w&inodot;th the relevant functions to support product/ collection training needs.
  </li>
  <li>
   Prov&inodot;de feedback and focused suggestions on department needs to the Store Manager.
  </li>
  <li>
   Guarantee the v&inodot;sual presentat&inodot;on of his/her department.
  </li>
  <li>
   Ensure effect&inodot;ve and eff&inodot;c&inodot;ent back-of-house organization for the department and is responsible for the protect&inodot;on of the company's assets as well as the staff grooming standards to be ensured.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge And Skills
  <br/>
  <br/>
 </strong>
 Passion and knowledge of the managed product category
 <br/>
 <br/>
 Business driven
 <br/>
 <br/>
 Team player with the ability to lead and influence peers
 <br/>
 <br/>
 Strong customer service approach
 <br/>
 <br/>
 Natural ability to serve our client
 <br/>
 <br/>
 Confident, enthusiastic and positive
 <br/>
 <br/>
 Problem solving
 <br/>
 <br/>
 Organized and detail oriented
 <br/>
 <br/>
 Market and product knowledge/passion
 <br/>
 <br/>
 Business/Retail Management degree or equivalent is a plus
 <br/>
 <br/>
 Interest in luxury/fashion, art and design
 <br/>
 <br/>
 Fluent spoken English expected. Other languages are desirable
 <br/>
 <br/>
 Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
 <br/>
 <br/>
 Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
</div>


PRADA Department Manager, Istanbul

Prada

<div><div><div><div><div><i>Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church&rsquo;s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.</i></div><div></div><div><b><br>
JOB PURPOSE</b></div><br>
<div></div>
<div>
To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.</div><br>
<div></div>
<div><b>
RESPONSIBILITIES</b></div><br>
<div></div>
<div><b>
BUSINESS</b></div>
<ul>
<li>Ensure an exceptional welcome and customer service, fostering cross selling among the product categories.
</li><li>Analyze the department performance and define the actıons required for achıeving the busıness objectıves.
</li><li>Give commercial suggestions to SM.
</li><li>Drive the team to exceed their KPIs.</li>
<li>Be constantly up-to-date on market trend and share ınsıghts wıth relevant functıons.</li>
<li>Foster the ecommerce channel development.</li></ul><br>
<div></div>
<div><b>
CUSTOMER
</b></div><ul><li>Ensure high levels of customer satisfaction through excellent service.</li>
<li>Strengthen customer loyalty by engagıng and supporting the sales team ın clientelıng actıvıties and gains new local customers to grow department sales.</li><br>
</ul>
<div></div><div><b>TEAM
</b></div><ul><li>Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.</li>
<li>Identify hıgh potentıal collaborators for internal development opportunities.</li>
<li>Ensure effective communication and encourage information sharing and development of <i>ad hoc</i> morning briefing.</li></ul><br>
<div></div>
<div><b>
RETAIL
</b></div><ul><li>Guarantee an in-depth product knowledge wıthın the department, working wıth the relevant functions to support product/ collection training needs.</li>
<li>Provıde feedback and focused suggestions on department needs to the Store Manager.</li>
<li>Guarantee the vısual presentatıon of his/her department.
</li><li>Ensure effectıve and effıcıent back-of-house organization for the department and is responsible for the protectıon of the company&rsquo;s assets as well as the staff grooming standards to be ensured.</li></ul><br>
<div></div>
<div><b>
KNOWLEDGE AND SKILLS</b></div><br>
<div></div>
<div>
Passion and knowledge of the managed product category</div>
<div>
Business driven
</div><div>Team player with the ability to lead and influence peers</div>
<div>
Strong customer service approach
</div><div>Natural ability to serve our client
</div><div>Confident, enthusiastic and positive
</div><div>Problem solving</div>
<div>
Organized and detail oriented</div>
<div>
Market and product knowledge/passion
</div><div>Business/Retail Management degree or equivalent is a plus</div>
<div>
Interest in luxury/fashion, art and design</div>
<div>
Fluent spoken English expected. Other languages are desirable</div><br>
<div></div>
<div><i>
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.</i><br>
<i>Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.</i></div></div></div></div></div>

DEVA Holding A.Ş.

<div>
 <p>
  <strong>
   QUALIFICATIONS
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  DEVA has been operating since 1958 and is one of the pioneering pharmaceutical companies in Turkey. DEVA, having R&amp;D in focus, manufactures with international quality standards and currently exports products to other countries worldwide.
 </p>
 <p>
  <br/>
 </p>
 <p>
  DEVA is seeking for a
  <strong>
   Medical Manager
  </strong>
  ;
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; University degree in Medicine, Dentistry, Pharmacy, Veterinary,
 </p>
 <p>
  &bull; Must have been completed obligatory service as Doctor for new Medicine graduaters,
 </p>
 <p>
  &bull; Preferably 1 year experience in Medical Department,
 </p>
 <p>
  &bull; Excellent command of both written and spoken
  <strong>
   English &amp; German
  </strong>
  ,
 </p>
 <p>
  &bull; Computer literacy, good knowledge of MS Office tools,
 </p>
 <p>
  &bull; Excellent interpersonal, communication and presentation skills,
 </p>
 <p>
  &bull; Result oriented in a competitive business environment,
 </p>
 <p>
  &bull; Valid driver&rsquo;s licence,
 </p>
 <p>
  &bull; No restrictions for travel domestically and internationally,
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Providing medical support to the development and marketing of products,
 </p>
 <p>
  &bull; Providing internal medical training activities for sales force; preparing and reviewing all training manuals and visual materials,
 </p>
 <p>
  &bull; Actively search for new data, literature, guidelines to provide updated medical background for medico-marketing activities,
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Bir &ccedil;al&inodot;&scedil;an aday&inodot; olarak, sizinle aram&inodot;zdaki t&uuml;m ileti&scedil;imde bilgilerinizi 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu&rsquo;na, yasal mevzuata ve Ki&scedil;isel Verileri Koruma Kurumu kararlar&inodot;na uygun olarak i&scedil;liyoruz. Detayl&inodot; bilgiye ve ayd&inodot;nlatma metnimize link &uuml;zerinden ula&scedil;abilirsiniz. https://www.deva.com.tr/tr/kvkk
  </em>
 </p>
</div>


Medical Manager

Confidential

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking an experienced and results-driven
  <strong>
   Industrial Engineering Senior Manager
  </strong>
  to lead and manage our
  <strong>
   Maintenance Department
  </strong>
  and
  <strong>
   Industrial Engineering Department
  </strong>
  , both operating with independent responsibilities. This role requires a strong technical background, excellent project management skills, and the ability to integrate maintenance excellence with industrial engineering, process improvement, and manufacturing project execution.
 </p>
 <p>
  The ideal candidate will have
  <strong>
   proven experience in both maintenance operations and industrial engineering
  </strong>
  , with a
  <strong>
   strong preference for candidates with a Mechanical Engineering background
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Maintenance Management
  </strong>
 </p>
 <ul>
  <li>
   Plan, coordinate, and oversee preventive, corrective, and predictive maintenance activities.
  </li>
  <li>
   Ensure high equipment availability, reliability, and operational efficiency.
  </li>
  <li>
   Develop and manage maintenance strategies, KPIs, and departmental budgets.
  </li>
  <li>
   Lead root cause analyses (RCA) and continuous improvement initiatives to reduce downtime and maintenance costs.
  </li>
  <li>
   Oversee spare parts management, maintenance planning, and external service providers.
  </li>
 </ul>
 <p>
  <strong>
   Industrial Engineering &amp; Manufacturing Projects
  </strong>
 </p>
 <ul>
  <li>
   Lead industrial engineering activities such as time studies, work measurement, line balancing, capacity planning, and process optimization.
  </li>
  <li>
   Manage
   <strong>
    new production line setup, expansion, and commissioning projects
   </strong>
   , from concept to start-up.
  </li>
  <li>
   Lead and coordinate
   <strong>
    production line transfer and relocation projects
   </strong>
   , ensuring minimal disruption to operations.
  </li>
  <li>
   Develop and optimize layouts, material flows, and manpower planning for new and transferred lines.
  </li>
  <li>
   Drive productivity improvement, efficiency increase, and cost reduction initiatives across operations.
  </li>
  <li>
   Define and improve standard operating procedures (SOPs) in collaboration with production and quality teams.
  </li>
  <li>
   Support Lean Manufacturing, TPM and continuous improvement initiatives.
  </li>
 </ul>
 <p>
  <strong>
   Leadership &amp; Cross-Functional Coordination
  </strong>
 </p>
 <ul>
  <li>
   Lead and align two distinct departments under a common operational vision.
  </li>
  <li>
   Coach, develop, and performance-manage supervisors, engineers, and technicians.
  </li>
  <li>
   Ensure close collaboration between maintenance, production, quality, engineering, and supply chain functions.
  </li>
  <li>
   Ensure full compliance with health, safety, and environmental standards.
  </li>
 </ul>
 <p>
  <strong>
   Strategic &amp; Operational Support
  </strong>
 </p>
 <ul>
  <li>
   Play an active role in investment decisions related to machinery, automation, and manufacturing systems.
  </li>
  <li>
   Support equipment installation, relocation, commissioning, and ramp-up activities.
  </li>
  <li>
   Prepare and present performance reports, dashboards, and improvement roadmaps to senior management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Mechanical Engineering
   </strong>
   (preferred),
   <strong>
    Industrial Engineering
   </strong>
   , or a related engineering discipline.
  </li>
  <li>
   Master&rsquo;s degree is a plus.
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    7&ndash;10 years of experience
   </strong>
   in a manufacturing or industrial environment.
  </li>
  <li>
   Demonstrated experience in
   <strong>
    maintenance management
   </strong>
   and
   <strong>
    industrial engineering
   </strong>
   , including
   <strong>
    new line installations and line transfer projects
   </strong>
   .
  </li>
  <li>
   Proven experience managing cross-functional and multidisciplinary teams.
  </li>
 </ul>
 <p>
  <strong>
   Technical Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong knowledge of maintenance strategies and systems (preventive &amp; predictive maintenance).
  </li>
  <li>
   Solid expertise in industrial engineering tools and methodologies.
  </li>
  <li>
   Experience in Lean Manufacturing, TPM and operational excellence initiatives.
  </li>
  <li>
   Proficiency with CMMS, ERP, and project management tools.
  </li>
 </ul>
 <p>
  <strong>
   Soft Skills
  </strong>
 </p>
 <ul>
  <li>
   Strong leadership, communication, and stakeholder management skills.
  </li>
  <li>
   Excellent analytical and problem-solving abilities.
  </li>
  <li>
   Fluent in English, both written and spoken.
  </li>
  <li>
   Ability to manage multiple projects and priorities in fast-paced environments.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <ul>
  <li>
   A senior leadership role with responsibility for two critical departments.
  </li>
  <li>
   Opportunities for professional growth and long-term career development.
  </li>
  <li>
   A collaborative, performance-driven work environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Industrial Engineering Manager /Senior Manager

L'Oréal

<div><p>The world leader in beauty, present in 150 countries on five continents! Our 37 international brands include L&rsquo;Or&eacute;al Paris, Kiehl&rsquo;s, Vichy, Giorgio Armani Beauty, Garnier, Yves Saint Laurent Beaut&eacute;, Ralph Lauren, Maybelline New York, K&eacute;rastase, Biotherm, Lanc&ocirc;me, NYX PMU, L&rsquo;Or&eacute;al Professionnel, Vichy, La Roche-Posay, Diesel, Cerave and more.</p><p>
For more than a century, L&rsquo;Or&eacute;al has devoted itself solely to one business: beauty. We strive to be the 1st <b>beauty-tech</b> company all around the world! <b>Beauty</b> is a powerful force that moves us. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. Our ambition for the coming years is to <b>create the beauty that moves the world!</b></p><p>
If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty. Join our <b>CDMO Department</b>!</p><p>
We are looking for a results-driven Online Activation Manager to join our <b>CDMO Department</b>. This role is crucial for enhancing our online visibility, driving organic traffic, and managing our digital presence, with a specific focus on <b>Herkesicinguzellik.com</b> and providing <b>SEO &amp; GEO leadership for all L'Or&eacute;al divisions and brands</b>, as well as <b>leadership for all L'Or&eacute;al digital services</b>.</p><p></p><p><b><br>
WHAT YOU'LL DO:</b></p><ul><li><b>
Organic Search &amp; Strategy:</b> Develop and execute comprehensive SEO strategies to improve organic rankings and drive qualified traffic for <b>Herkesicinguzellik.com</b> and provide overarching SEO leadership for all L'Or&eacute;al divisions and brands. This includes keyword research, on-page optimization, technical SEO, content strategy development, and link building across relevant platforms.</li><li><b>
Generative Engine Optimization (GEO):</b> Lead the strategy and implementation for optimizing content and digital assets for generative AI search engines and platforms. This involves understanding new search paradigms, adapting content creation, and ensuring L'Or&eacute;al's presence is maximized in AI-driven search environments.</li><li><b>
Social Media Driven SEO &amp; Advocacy</b>: Drive &quot;new age SEO&quot; by leveraging social media strategies and advocacy programs. Influence internal stakeholders with expertise in how social media engagement and influencer advocacy contribute to organic visibility, brand reputation, and overall search performance.</li><li><b>
Content Automation &amp; Streamlining:</b> Lead initiatives for the automation and streamlining of content creation, management, and distribution processes across all types of digital content, ensuring efficiency, scalability, and consistency.</li></ul><div><ul><li><b>
Data Driven Experiences</b>: Develop and implement strategies for first-party and zero-party data acquisition and activation to create personalized and relevant digital experiences for consumers across all touchpoints, enhancing engagement for Herkesicinguzellik.com users.</li><li><b>
Media Planning &amp; Activation</b>: Plan, execute, and optimize paid media campaigns for Herkesicinguzellik.com, with a strong focus on Google Ads, Meta &amp; Tiktok Ads as well as the entire digital landscape to drive traffic, generate leads and achieve specific marketing objectives.</li></ul></div><ul><li><b>
Website &amp; Digital Services Management:</b> Oversee the technical management and content strategy for <b>Herkesicinguzellik.com</b> in collaboration with internal teams and agencies. Provide leadership and strategic direction for all L'Or&eacute;al digital services, ensuring optimal performance and user experience.</li><li><b>
Performance &amp; Analytics:</b> Own the analytics and measurement of all digital initiatives related to <b>Herkesicinguzellik.com</b> and all L'Or&eacute;al digital services, providing actionable insights and data-driven recommendations for continuous improvement.</li></ul><div><ul><li><b>
Collaboration &amp; Strategic Influence: </b>Act as an opinion leader and leverage strong mobilization skills to align and influence cross-functional teams across all divisions, ensuring cohesive digital marketing initiatives and a unified SEO approach<b>.</b></li></ul></div><ul><li><b>
Reporting:</b> Prepare and present performance reports to stakeholders, showcasing the impact of SEO and digital services initiatives.</li></ul><p></p><p><b><br>
DO YOU HAVE WHAT IT TAKES?</b></p><ul><li>
7+ years of experience for Online Activation Lead/Manager in media and digital functions, with proven experience in SEO, content strategy, data driven experiences (activation &amp; acquisiton), media and digital services management.</li><li>
Proficiency with SEO tools, Google Analytics, and Google Ads (Search).</li><li>
Google Ads and Google Analytics certifications are a plus.</li><li>
Familiarity with foundational web development concepts (HTML, CSS, JavaScript) is a plus, particularly concerning website technicalities for SEO.</li><li>
Strong analytical, communication, and project management skills.</li><li>
Proactive, consumer-centric, and eager to stay updated on industry trends.</li><li>
Excellent communication skills in English.</li></ul><p></p><p><b><br>
WHAT COULD L'OR&Eacute;AL OFFER YOU</b></p><ul><li>
The ultimate place to win and achieve your career dreams if you take initiative and push the boundaries while helping others shine along the way</li><li>
Work with some of the biggest brands and experts in the business, and the most passionate people</li><li>
A diverse environment</li><li>
Opportunity to be at the center of digital transformation</li><li>
World-class training and development</li></ul><p>
#WEARELOREAL Take a closer look at our world here!</p></div><p></p>

Online Activation Manager, CDMO Department

Navitas Sports

<p>Navitas Sports un 5 .Levent şubesinin &uuml;yelik hizmetleri departmanına satış personel alımı ger&ccedil;ekleşecektir</p><p>Diksiyonu d&uuml;zg&uuml;n</p><p>Dış g&ouml;r&uuml;n&uuml;m&uuml;ne dikkat eden</p><p>İkna kabiliyetine g&uuml;venen</p><p>Sporu seven</p><p>Enerjik</p><p>Kısa orta uzun vadede kariyer planlaması olan</p><p>Adayların başvuruları beklenmekte olup fotoğrafsız başvurular değerlendirilmeyecektir</p><p>Yakın lokasyon tercih sebebidir</p><p>İş T&uuml;r&uuml;: Tam zamanlı</p><p>Maaş: 50.000,00TRY - 65.000,00TRY aylık</p>

Üyelik Satış Departmanı

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25199118<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>JW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Supporting Property Operations and Guest Relations Needs</b></p>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p><br>
</p><p><b>Supporting Profitability Goals</b></p>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul><p><br>
</p><p><b>Managing the Guest Experience</b></p>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul><p><br>
</p><p><b>Assisting Human Resources Activities</b></p>
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Observes service behaviors of employees and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures employees are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

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