accountant ii, investments & other business support

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director, development administration Jobs in Houston

director, development administration

it support specialist

accountant ii, investments & other business support Jobs in Houston

bcm temporary - administrative support Jobs in Houston

bcm temporary - administrative support

desktop support administrator

Trilogy Medwaste

<div><p>Desktop Support Administrator</p><p>
Reports To: IT Manager / Director of IT</p><p></p><p><b><br>
Position Summary</b></p><p>
The Desktop Support Administrator is responsible for providing technical support and maintenance for end-user computing environments. This role ensures optimal workstation performance, user productivity, and secure IT operations by troubleshooting hardware, software, and network-related issues. The Desktop Support Administrator serves as a key point of contact for internal technical support and plays a critical role in maintaining IT standards and security policies.</p><p><b>
Key Responsibilities</b></p><p><b>
End-User Support</b></p><ul><li> Provide first- and second-level technical support for desktops, laptops, mobile devices, printers, and peripherals</li><li> Respond to help desk tickets and resolve technical issues in a timely manner</li><li> Install, configure, and maintain operating systems and software applications</li><li> Assist users with password resets, account access, and system permissions</li><li> Provide onboarding and offboarding IT support for employees</li></ul><p><b>
System Administration &amp; Maintenance</b></p><ul><li> Manage workstation imaging, deployment, and patch management</li><li> Maintain Active Directory accounts, groups, and policies</li><li> Monitor system performance and ensure updates and security patches are applied</li><li> Maintain inventory of IT assets and equipment</li><li> Support antivirus, endpoint protection, and security compliance initiatives</li></ul><p><b>
Network &amp; Infrastructure Support</b></p><ul><li> Troubleshoot basic network connectivity issues (LAN/WAN/VPN/Wi-Fi)</li><li> Assist with server maintenance and system backups</li><li> Support cloud-based systems such as Microsoft 365 or Google Workspace</li><li> Coordinate with vendors for hardware repairs and warranty support</li></ul><p><b>
Documentation &amp; Compliance</b></p><ul><li> Maintain accurate documentation of systems, configurations, and procedures</li><li> Create and update technical support guides and knowledge base articles</li><li> Ensure compliance with company IT policies and cybersecurity standards</li></ul><p><b>
Required Qualifications</b></p><ul><li> Associate&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field (or equivalent experience)</li><li> 2&ndash;5 years of desktop support or IT help desk experience</li><li> Strong knowledge of Windows and/or macOS environments</li><li> Experience with Active Directory, Microsoft 365, and endpoint management tools</li><li> Basic networking knowledge (TCP/IP, DNS, DHCP)</li><li> Strong troubleshooting and problem-solving skills</li><li> Excellent communication and customer service abilities</li></ul><p><b>
Preferred Qualifications</b></p><ul><li> Industry certifications such as CompTIA A+, Network+, or Microsoft certifications</li><li> Experience with ticketing systems (e.g., ServiceNow, Jira, Zendesk)</li><li> Familiarity with virtualization technologies</li><li> Experience with cybersecurity best practices</li></ul><p><b>
Key Competencies</b></p><ul><li> Technical proficiency</li><li> Attention to detail</li><li> Customer-focused mindset</li><li> Time management and prioritization</li><li> Ability to work independently and collaboratively</li></ul><p><b>
Physical Requirements</b></p><ul><li> Ability to lift and move IT equipment (up to 50 lbs)</li><li> Ability to work at a desk for extended periods</li></ul></div><p></p>

DESKTOP SUPPORT ADMINISTRATOR

Carriage Services

<div><p><b>IT Desktop Administrator</b></p>
<p>At <b>Carriage Services</b>, we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team, you'll join a dynamic community dedicated to setting new standards in the Funeral and Cemetery profession. Join us on this exciting journey as we continue to shape the future of our industry. <b>Carriage Services</b> is an equal opportunity employer.</p>
<p>The IT Desktop Administrator position is situated at the Houston, TX Office. Regular business traveling activities to U.S. sites related to IT project support and asset inventory are essential for this function. Travel up to 10%. Working within the distributed IT Service Delivery team, providing efficient and effective service and support to all business units of the Enterprise with a focus on Level 2 Desktop Support operations. Acting as an interface between IT, the Service Desk and internal customers / external suppliers to facilitate a single point of contact. Reduce burden on network, applications, infrastructure teams and resources. Ensure smooth operations of products and services provided by Information Technology</p>
<p><b>Job Type: Full-time</b></p>
<p><b>Salary: From $60,000.00+ per year</b></p>
<p><b>Location: 3040 Post Oak Blvd Houston, TX (Galleria Area)</b></p>
<p><b>Key Responsibilities</b></p>
<ul><li>Day to day operation of IT Support function including direct call handling, Incident Management, Asset Management, Access Management, Event Management, Problem Management &amp; Request Fulfilment</li>
<li>Delivery of second level support to customers and execution of Duty Manager role interfacing with external Service Desk; monitoring, prioritization, categorization, documentation, processing, and distribution of all incoming requests / incidents filtered by criticality and business impact</li>
<li>Maintenance and administration of Configuration Management Database (CMDB) to ensure appropriate execution of Asset &amp; Configuration Management process; documentation of all relevant Configuration Items (CIs)</li>
<li>Ensure compliance; protect and contribute to further development of corporate standards, best practices, and procedures; make recommendations for changes and optimizations as part of the Continuous Service Improvement program</li>
<li>Installation, deployment, and maintenance of end user environment including services, software, and hardware components (peripherals, software, printers, telephones, faxes, scanners, etc.)</li>
<li>Execution of day-to-day IT operational tasks in various domains (network, converged infrastructure); end-to-end monitoring of Information Technology systems, components, and services; escalation of performance deviations</li>
<li>Contribution to IT initiatives and projects under direction of function heads for network services, server administration as required</li>
<li>Provide transparency in form of status updates and reporting for projects and operations in regular intervals, management of communication to local user communities</li>
<li>Strive for high level of standardization and service automation; ensure compliance with Standard Operating Environment (SOE); leverage and deliver harmonization and centralization of products and services</li>
<li>Participation in development and execution of corporate cyber security agenda and related standards; assume responsibility for execution of assigned security tasks and responsibilities</li>
</ul>
<p><b>Qualifications</b></p>
<ul><li>Minimum four (4) years of relevant, hands-on, professional experience in service and support functions of a corporate environment, supporting C-Level executives and administrative staff on-site.</li>
<li>Experience in working within an enterprise interacting with multi-cultural employee</li>
<li>Strong customer service orientation</li>
<li>Excellent interpersonal and professional communication skills</li>
<li>Excellent oral and written English skills</li>
<li>Foundation certification in ITIL service management and comprehensive understanding of IT Service Management best practices, processes, and functions a plus</li>
<li>Additional vendor certifications from cornerstone vendors such as Cisco (CCENT, CCT, CCNA), Microsoft (MCP) a plus</li>
<li>Microsoft desktop support (Microsoft Office suite incl. Project and Visio and Microsoft Windows client operating system, Office365, Windows 10)</li>
<li>Desktop applications and software deployment (ZScaler, Microsoft Edge, and other company specific software)</li>
<li>Hardware installation and support (printers, computers, servers, switches, peripherals, etc.)</li>
<li>Understanding of networking fundamentals including LAN, WAN, TCP/IP, etc.</li>
</ul>
<p>Physical Demand: Must be able to lift, push, or move 50lbs</p></div>

IT Desktop Administrator

S+S Industries

<div><div><b>S+S Industries is GROWING!</b></div>
<div><div><div><b>Want to be part of an amazing organization that knows their employees are one of their most valuable assets?</b></div>
<div><br>
<b>S+S is family owned and has been in business for over 40 years. We are a leading provider of electroplated coatings in the oilfield, power generation, consumer goods, and automotive industries.</b></div>
<div></div><div>We are currently seeking an IT Desktop Support that wants to grow with S+S and be a part of our team!</div>
<div></div><div>The IT Desktop Support is responsible for providing hands-on technical support for end users, maintaining desktop systems, troubleshooting hardware and software issues, and ensuring reliable day-to-day IT operations. This role supports PCs, printers, network connectivity, and assists with system administration tasks under the direction of the IT Administrator.<br>
<br>
This position is located in Houston, TX 77011 (East Downtown).</div>
</div>
<div></div><div><b>Qualifications:</b></div>
<ul><li>Minimum 2 year experience in IT desktop support</li>
<li>Strong troubleshooting and critical-thinking</li>
<li>Ability to multitask and maintain effectiveness in a fast-paced environment</li>
<li>Excellent communication and organization skills</li>
<li>Familiarity with:
<ul><li>Windows / PC hardware</li>
<li>Windows Servers</li>
<li>Microsoft Azure</li>
<li>Firewalls, routers, and switches</li>
<li>Printers/scanners</li>
<li>VMware virtualization</li>
<li>Data backups</li>
<li>Security</li>
</ul></li></ul><div><b>Responsibilities (include, but are not limited to):</b></div>
<ul><li>Provide onsite and remote technical support for employees</li>
<li><div>Install, configure, and troubleshoot Windows operating systems and PC hardware</div>
</li><li><div>Support and maintain Windows-based workstations and Windows Servers (user-level administration)</div>
</li><li><div>Install, configure, and maintain printers and scanners</div>
</li><li><div>Maintain inventory of IT equipment and supplies</div>
</li><li><div>Document support tickets and resolutions</div>
</li></ul><div><b>Minimum 2 year experience in an IT Support role</b><br>
<b>Shift:</b> Monday-Friday 8:00am-5:00pm</div>
<div><b>Compensation:</b> Depending on experience</div>
<div></div><div><b>S+S Industries offers the following benefit options:</b></div>
<ul><li>Probationary Period Excellence Bonus</li>
<li>Paid Time Off</li>
<li>Benefits package (Medical, Vision, Dental, etc.)</li>
<li>401(k) Retirement Plan</li>
<li>Company Paid Holidays</li>
</ul><div>This position in located in East Downtown near Navigation and Wayside Dr.</div>
<div></div><div><b>Must pass drug screen and background check prior to employment offer.</b></div></div></div><div></div>

IT Desktop Support

Love’s Travel Stops

<div><p><b>BASIC PURPOSE</b>: The primary purpose of the Corporate Support Technician II role is to provide first level support to ensure proper computing and telecommunications operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands on help at the desktop level.</p><p></p><p><b><br>
MAJOR RESPONSIBILITIES:</b></p><ul><li>
Field incoming help requests from users via telephone, e-mail and in person in a courteous manner.</li><li>
Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.</li><li>
Build rapport and elicit problem details from customers.</li><li>
Prioritize and schedule resolution. Escalate problems (when required) to the appropriately experienced technician, analyst, developer or administrator.</li><li>
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful attempts to resolve the issue.</li><li>
Use diagnostic utilities to aid in troubleshooting.</li><li>
Access software updates, drivers, knowledge bases, frequently asked question resources on the Internet to aid in problem resolution.</li><li>
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, telephones, implementing file backups, and configuring systems applications.</li><li>
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.</li><li>
Perform post-resolution follow-ups with customers to ensure resolutions remain successful and have not caused any other issues.</li><li>
Tier I networking &amp; audio-visual support</li><li>
Other duties assigned as needed.</li></ul><p></p><p><b><br>
EDUCATION AND EXPERIENCE:</b></p><p>
Education:</p><ul><li>
HS Diploma or equivalent required</li><li>
Associate or Bachelor&rsquo;s Degree in the field of Computer Science preferred</li><li>
Current hardware/software certifications (A+, MCP) preferred</li></ul><p>
Experience:</p><ul><li>
2-3 years&rsquo; experience in the computer support field. Supporting corporate environments (1000+ users) preferred</li></ul><p></p><p><b><br>
SKILLS AND PHYSICAL DEMANDS:</b></p><p>
Skills:</p><ul><li>
Hard skills: Working knowledge of desktop computers, laptops, telephones, peripherals, Windows and MAC OS</li><li>
Soft Skills: Strong customer service orientation; effective interpersonal and relationship-building skills; strong written and oral communication skills; analytical and problem-solving abilities, with keen attention to detail; self-motivated and directed, with the ability to effectively prioritize and execute tasks under little supervision; experience working in a team-oriented, collaborative environment</li></ul><p>
Typical Physical Demands:</p><ul><li>
On-call availability as needed.</li><li>
Requires prolonged sitting, some bending and stooping.</li><li>
Lifting and transporting of heavy to moderately heavy objects, such as computers and peripherals.</li><li>
Manual dexterity sufficient to operate a computer keyboard, mouse, hand and power tools, and to handle other computer components.</li><li>
Requires normal range of hearing and vision.</li></ul>
<p>Our Culture:Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.Love's is an Equal Opportunity Employer. Veterans encouraged to apply.</p></div>

Corporate Support Technician II

Rice University

<div><p><b>Special Instructions to Applicants </b><b>: </b>All interested applicants should attach a cover letter and resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.
</p><h2 class="jobSectionHeader"><b>About Rice:
</b></h2><p>Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation&rsquo;s top 20 universities by U.S. News &amp; World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.
</p><p>Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice&rsquo;s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name &mdash; RICE &mdash; Responsibility, Integrity, Community and Excellence.
</p><p><b>Position Summary:
</b></p><p>Reporting to the Executive Director, Development and Alumni Operations, the Director of Development Administration has management and oversight of multiple operational support functions that serve as the backbone for the fundraising and engagement efforts of the Development and Alumni Relations Division at Rice University. These functions encompass finance, budget, human resources, IT desktop support, and office management for a division of approximately 160 staff members. This individual participates on the team that aids in implementing the vice president&rsquo;s overall strategic vision and strategy for the division, providing specific updates to the team related to administrative and financial activities and annual planning efforts. The Director of Development Administration operates as troubleshooter, problem-solver, and advisor when special administrative, financial, and IT support issues arise within the division; serves in an advisory capacity for budget preparations by departmental budget managers and the vice president for development and alumni relations; and serves as the division&rsquo;s source of information for official university policies and procedures.
</p><p><i>The ideal candidate for this position is strongly detail-oriented with an analytical background; is an excellent communicator and relationship builder, having an ability to both advise and maintain confidentiality on sensitive, and sometimes complicated, administrative issues; and is a leader with demonstrated success in managing and guiding a team or program in achieving the goals that support the mission of the institution </i><i>.
</i></p><p><b>Workplace Requirements:
</b></p><p>This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration. Per Rice policy 440 , work arrangements may be subject to change.
</p><p><i>*Exempt (salaried) positions under </i><i>FLSA </i><i>are not eligible for overtime.
</i></p><p><b>Minimum Requirements:
</b></p><ul><li>Bachelor&rsquo;s Degree
</li><li>Four or more (4+) years of related professional experience in administration, budget management, and/or financial reporting, including experience in managing people, systems, processes, and functions
</li></ul><p><b>Skills:
</b></p><ul><li>Demonstrated leadership, supervisory, planning and change management skills
</li><li>Excellent oral and written communication skills
</li><li>Ability to influence people, solve problems, troubleshoot, think creatively and resolve conflicts
</li><li>Advanced financial expertise in budget planning and financial forecasting
</li><li>Advanced analytical and problem-solving skills
</li><li>Excellent data analysis skills
</li><li>Strong attention to detail
</li><li>Ability to work well under pressure and manage multiple projects simultaneously
</li><li>Strong organizational and time management skills
</li><li>Extensive knowledge of Microsoft Office suite
</li><li>Maturity in judgment and ability to maintain confidentiality
</li></ul><p><b>Preferences:
</b></p><ul><li>Master&rsquo;s Degree
</li><li>5+ years of related professional experience described above
</li><li>Previous work in a similar role at Rice University, or at another university or non-profit organization
</li><li>Familiarity with fund accounting
</li><li>Experience in collaborating with executive-level leadership
</li><li>Ability to translate executive leadership needs into understandable and actionable items
</li><li>Ability to effectively create documentation and training materials and to conduct training sessions in an efficient and understandable format
</li><li>Strong computer skills in a Windows environment with ability to import, export, and analyze financial data
</li><li>Relevant financial industry certifications
</li><li>SHRM or other human resource certification
</li></ul><p><b>Essential Functions:
</b></p><ul><li>Provides operational support and serves as divisional expert on campus enterprise system (Oracle) for financial reporting, human resource transactions, procurement, and expense reporting processes
</li><li>Collaborates with the Talent Management team in Development and Alumni Relations on hiring divisional staff
</li><li>Processes personnel actions for new hires and existing employees
</li><li>Guides supervisors in the interpretation and implementation of human resources policies, procedures, and programs
</li><li>Manages a divisional budget of approximately $21M and facilitates the annual budget process, providing reports/metrics to the executive leadership team
</li><li>Maintains databases and provides oversight for tracking divisional expenditures
</li><li>Manages space allocation and directs/coordinates facilities maintenance and security access for staff areas
</li><li>Develops, refines, interprets, and implements policies for the division
</li><li>Oversees the IT effort in the division, including the installation, support, and security of desktop systems
</li><li>Directly manages three administrative staff and two IT staff, with indirect oversight of the receptionist and reception function
</li><li>Accountable for the professional development and performance of direct reports
</li><li>Maintains contact with various administrators on campus and attends administrator forums, staying up to date on university initiatives and the potential impact on the division
</li><li><p>Performs all other duties as assigned<br>
</p></li></ul><p></p><p><b>Additional Functions:
</b></p><ul><li>Participates in benchmarking efforts, including compilation of data for external surveys
</li><li>Participates in salary and wage administration efforts, including survey reviews and compensation/equity analyses
</li><li>Evaluates the effectiveness of business processes and facilitates revisions as needed
</li><li>Has frequent contact with division staff and other university offices
</li>Works with outside vendors as needed<br>
<li>
</li></ul><p></p><p>Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits-overview
</p><p>Rice Mission and Values: Mission and Values | Rice University<br>
 </p><p>Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please get in touch with Rice University&rsquo;s Human Resources Office via email at facstaffada@rice.edu for support.<br>
</p> <p><b><i>If you have any additional questions, please email us at jobs@rice.edu. Thank you for your interest in employment with Rice University.</i></b></p></div>

Director, Development Administration

Rice Engineering

Comfort Systems USA

<div><div>POSITION OVERVIEW:</div><div>
The IT Support Specialist provides technical support for desktop, laptop, and tablet computers, applications, and related technology. Responsibilities include system specification, installation, configuration, testing, and troubleshooting in accordance with established standards and guidelines.</div><div></div><div>
This role involves direct, hands-on support for end users and close collaboration with IT staff and vendors to resolve technical issues. The position also assists with the support, maintenance, and testing of network servers, software, and related equipment. Travel to Houston-area locations is required as needed.</div><div></div><div>
KEY RESPONSIBILITIES:</div><ul><li>
Provide onsite and field support for the installation, configuration, and ongoing maintenance of computers, peripherals, and software.</li><li>
Maintain a high level of in-person customer interaction and visibility across supported locations.</li><li>
Collaborate with internal IT teams and external vendors to resolve hardware, software, and peripheral-related issues.</li><li>
Track and manage support requests through a ticketing system, providing timely updates and resolution status to users.</li><li>
Develop documentation, training materials, and procedures; provide end-user training as needed.</li><li>
Follow established onboarding and offboarding procedures to set up and remove computing equipment, user accounts, and workstation access.</li><li>
Recommend and perform hardware and software upgrades to improve system performance and longevity.</li><li>
Maintain the security and integrity of computers and networks to protect against malicious activity.</li><li>
Assist with the administration of user accounts in various systems.</li><li>
Participate in departmental meetings, providing updates on projects, achievements, challenges, and goals.</li><li>
Support departmental and organizational objectives by completing assigned tasks and assisting with special projects.</li><li>
Stay current with technology trends through ongoing training and professional development.</li><li>
Assist with major IT initiatives, including rollouts of new or upgraded hardware and software.</li></ul><div></div><div>
JOB SKILLS:</div><ul><li>
Strong problem-solving and troubleshooting abilities</li><li>
Excellent customer service and interpersonal skills</li><li>
Ability to build and maintain positive, productive working relationships</li><li>
Strong verbal and written communication skills</li><li>
Ability to explain technical concepts to users with varying levels of technical knowledge</li><li>
Dependable, punctual, and flexible with scheduling as needed</li><li>
Ability to work effectively under pressure and meet deadlines</li><li>
Strong organizational and time management skills</li><li>
Self-motivated with the ability to work independently</li><li>
Positive, proactive attitude</li></ul><div></div><div>
EDUCATION &amp; TRAINING:</div><ul><li>
Associates degree in a computer related field preferred or experience in an IT support position.</li></ul><div></div><div>
MINIMUM REQUIREMENTS:</div><ul><li>
Strong experience supporting desktop, laptop, and tablet hardware, including repairs, imaging, software installation, system reinstallation, and peripheral devices</li><li>
Working knowledge of Office 365, Microsoft Teams, and Windows 10/11 environments</li><li>
Basic understanding of networking concepts and protocols (TCP/IP, DHCP, DNS)</li><li>
Experience creating and managing user accounts in Active Directory</li><li>
Ability to configure and troubleshoot client wireless and VPN connectivity</li><li>
Experience supporting smartphones and tablets (iOS and Android) preferred</li><li>
Experience supporting Microsoft 365 and Google Workspace environments</li></ul><div></div><div>
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:</div><div>
This position is primarily desk-based (approximately 80&ndash;95%) and requires regular computer use. The role involves the ability to occasionally lift or move up to 10 pounds. Physical activities may include sitting, standing, stooping, bending, crouching, reaching, talking, hearing, and performing repetitive motions.</div><div>
Visual acuity is required for data analysis, computer operation, and extensive reading. Work is performed indoors under typical office environmental conditions</div></div>

IT Support Specialist

Explore 580+ Desktop support administrator in Houston this March. Find roles across top companies and apply now to boost your career.

580 desktop support administrator jobs In Houston

DESKTOP SUPPORT ADMINISTRATOR

IT Desktop Administrator

IT Desktop Support

Corporate Support Technician II

Director, Development Administration

Director, Development Administration

IT Support Specialist