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digital marketing content manager (construction industry) Jobs in Atlanta

digital content and internal communications coordinator

Atlanta Regional Commission

<div><div><div><h2 class="jobSectionHeader"><b>Job Description:</b></h2></div>
<p></p><div><div>The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region&rsquo;s success, including growth and development, transportation, water resources, services for older adults, and workforce solutions. ARC works with local governments and regional partners to help the Atlanta region remain a thriving, competitive, and livable place.</div><div><b><br>
POSITION SUMMARY</b></div><div>
ARC is seeking a creative and strategic <b>Communications and Marketing Analyst</b> to support the Communications Division within the Department of External Affairs. This position helps implement the agency&rsquo;s digital communications strategy with an emphasis on social media and digital content, and supports internal communications initiatives that keep staff informed, connected, and aligned with ARC&rsquo;s mission and priorities.</div><div>
The Communications and Marketing Analyst will focus on content development, digital communications, and messaging across multiple platforms, including various social media channels, email marketing, and internal channels. The position requires strong writing and storytelling abilities, an understanding of digital communications best practices, and the ability to translate complex policy and planning topics into clear and engaging communications for a variety of internal and external stakeholders.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Duties and Responsibilities:</b></h2></div>
<p></p><div><div>Responsibilities include, but are not limited to:</div><div><ul><li>
Support the development of ARC&rsquo;s digital communications strategy.</li><li>
Implement ARC&rsquo;s social media plan through content development and scheduling.</li><li>
Maintain and update website content, ensuring accuracy, accessibility, and alignment with ARC&rsquo;s communications goals.</li><li>
Develop and distribute digital communications including newsletters, email campaigns, internal digital displays, and outreach materials.</li><li>
Draft and edit written communications including web content, internal announcements, reports, and promotional materials.</li><li>
Support internal communications initiatives that keep ARC staff informed about agency priorities, programs, and initiatives.</li><li>
Collaborate with communications staff and program teams to translate complex information into clear and engaging messaging.</li><li>
Track and analyze digital communications performance and prepare reports on engagement and effectiveness.</li><li>
Perform other duties as assigned to support agency communications goals.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications:</b></h2></div>
<p></p><div><div>Bachelor&rsquo;s degree in communications, marketing, public relations, journalism, or a related field and one (1) year of experience in communications, marketing, digital communications, media relations, public relations or content development.<br>
OR</div><div>
An equivalent combination of education and experience sufficient to perform the essential duties of the job may be considered.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Required Knowledge, Skills, Abilities and Competencies:</b></h2></div>
<p></p><div><div><ul><li>Strong writing, editing, and storytelling skills.</li><li>
Knowledge of digital communications tools and platforms including social media marketing and email marketing platforms.</li><li>
Ability to translate complex information into clear and engaging messaging for diverse audiences.</li><li>
Ability to manage multiple assignments and deadlines.</li><li>
Ability to collaborate with colleagues across departments.</li><li>
Strong attention to detail and commitment to accuracy.</li><li>
Ability to work both independently and in team-based environments.</li><li>
Familiarity with social media management and email marketing services and platforms</li><li>
Familiarity with digital analytics and communications metrics.</li><li>
Proficiency with Microsoft Office applications.</li><li>
Familiarity with website content management and accessibility best practices is preferred.</li></ul></div></div><p></p>
</div><div></div><div><div><p><b>Additional Information</b></p><br>
<p></p>
<p><b>About ARC:</b></p>
<p>The Atlanta Regional Commission (ARC) is the regional planning and intergovernmental coordination agency that focuses on issues critical to the region&rsquo;s success, including growth and development, transportation, water resources, services for older adults and workforce solutions. ARC is dedicated to unifying the region&rsquo;s collective resources to prepare the metropolitan area for a prosperous future. This is done through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.</p>
<p><b>ARC Strategic Framework</b></p>
<p><b>Vision</b> &mdash; ONE great REGION</p>
<p><b>Mission Statement</b></p>
<p>The Atlanta Regional Commission fosters thriving communities for all within the Atlanta region through collaborative, data-informed planning and investments.</p>
<p><b>Our Goals</b></p>
<div><ul><li><b>Healthy, safe, livable communities</b> in the Atlanta metro area.</li></ul>
<ul><li><b>Strategic investments</b> in people, infrastructure, mobility, and preserving natural resources.</li></ul>
<ul><li>Regional services delivered with <b>operational excellence</b> and <b>efficiency</b>.</li></ul>
<ul><li><b>Diverse stakeholders engage</b> and take a regional approach to solve local issues.</li></ul>
<ul><li><b>A competitive economy</b> that is inclusive, innovative, and resilient.</li></ul>
</div>
<p><b>Our Core Values</b></p>
<p><b>Excellence</b> | A commitment to doing our best and going above and beyond in every facet of our work allowing for innovative practices and actions to be created while ensuring our agency&rsquo;s and our colleague&rsquo;s success.</p>
<p><b>Equity</b> | We represent a belief that there are some things which people should have, that there are basic needs that should be fulfilled, that burdens and rewards should not be spread too divergently across the community, and that policy should be directed with impartiality, fairness and justice towards these ends.</p>
<p><b>Integrity</b> | In our conduct, communication, and collaboration with each other and the region&rsquo;s residents, we will act with consistency, honesty, transparency, fairness and accountability within and across each of our responsibilities and functions.</p><br>
<p></p>
<p><b>Application Process:</b></p>
<p>The Atlanta Regional Commission is looking for individuals who enjoy working in a public service environment where the mission is to improve the quality of life for the citizens of the Atlanta region. ARC serves as a forum where leaders come together to discuss and act on issues of regionwide consequence, so it is important that our staff share the public entrepreneurial spirit that defines ARC.</p>
<p>As an Equal Opportunity Employer, ARC does not discriminate on the basis of race, color, age, national origin, sex, religion or disability.</p>
<p>For questions about recruitment, or to request a reasonable accommodation during the application, interview, or testing process, please contact ARC at 404-463-3100 or Human Resources via email at hr@atlantaregional.org.</p></div></div></div><p></p>
<br><div></div><div><div><div><p>ARC offers our full-time regular employees a comprehensive and competitive benefits package which includes health insurance, life insurance, retirement benefits, paid time off and more!</p></div></div></div>

Digital Content and Internal Communications Coordinator

The Gathering Spot

<div>
 Position Overview
 <br/>
 <br/>
 We're seeking a motivated Junior Design Support intern to join our social team. This is an excellent opportunity for an emerging designer to gain hands-on experience across digital content, environmental design, and marketing materials. You'll work directly with our Social Media Coordinator, learning the ins and outs of brand design while contributing to projects that impact our vibrant community daily.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 Social Media &amp; Digital Content
 <br/>
 <br/>
 <ul>
  <li>
   Assist in designing graphics, animations, and video content for social media campaigns across Instagram, LinkedIn, and other platforms
  </li>
  <li>
   Help create templates and maintain brand consistency across all social content
  </li>
  <li>
   Support the creation of Instagram Stories, Reels, and other short-form video content
  </li>
  <li>
   Edit and retouch photos and videos from community events and activations
  </li>
  <li>
   Design promotional graphics for member events, programming, and announcements
   <br/>
   <br/>
  </li>
 </ul>
 In-Club Signage &amp; Environmental Graphics
 <br/>
 <br/>
 <ul>
  <li>
   Support the design of wayfinding signage, directional graphics, and informational displays
  </li>
  <li>
   Create event signage, promotional posters, and graphics for in-club digital displays
  </li>
  <li>
   Assist with branded environmental graphics that enhance the member experience
  </li>
  <li>
   Ensure all materials meet brand guidelines and quality standards
  </li>
  <li>
   Assist with print collateral including flyers, brochures, and membership materials
  </li>
  <li>
   Support branded merchandise concepts and promotional items
   <br/>
   <br/>
  </li>
 </ul>
 Learning &amp; Collaboration
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with the Social Media Coordinator to execute content calendars and campaigns
  </li>
  <li>
   Participate in team brainstorming sessions and contribute creative ideas
  </li>
  <li>
   Learn to manage multiple projects while meeting deadlines
  </li>
  <li>
   Maintain organized asset libraries and design files
  </li>
  <li>
   Stay current on design trends and social media best practices
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Currently pursuing or recently completed a degree in Graphic Design, Visual Communications, or related field (or equivalent experience)
  </li>
  <li>
   Portfolio demonstrating design skills across digital and print mediums
  </li>
  <li>
   Working knowledge of Canva and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  </li>
  <li>
   Basic video editing skills (Premiere Pro, After Effects, CapCut, or similar)
  </li>
  <li>
   Familiarity with social media platforms and content formats
  </li>
  <li>
   Strong desire to learn and grow in a fast-paced creative environment
  </li>
  <li>
   Excellent organizational skills and attention to detail
  </li>
  <li>
   Positive attitude and collaborative spirit
  </li>
  <li>
   Ability to receive and implement feedback
   <br/>
   <br/>
  </li>
 </ul>
 Preferred
 <br/>
 <br/>
 <ul>
  <li>
   Previous internship or freelance design experience
  </li>
  <li>
   Basic motion graphics or animation skills
  </li>
  <li>
   Photography or videography experience
  </li>
  <li>
   Knowledge of Canva, Figma, or other design tools
  </li>
  <li>
   Personal social media or creative portfolio showing your interests and perspective
   <br/>
   <br/>
  </li>
 </ul>
 What Makes You Stand Out
 <br/>
 <br/>
 <ul>
  <li>
   You have a pulse on cultural trends and know how to translate them into relevant content
  </li>
  <li>
   You can work independently but also thrive in a collaborative team environment
  </li>
  <li>
   You're passionate about community, design, and storytelling
  </li>
  <li>
   You bring fresh ideas and aren't afraid to experiment
  </li>
  <li>
   You understand how to design for diverse audiences and create inclusive visuals
  </li>
  <li>
   You're detail-oriented but can also see the big picture
   <br/>
   <br/>
  </li>
 </ul>
 Powered by JazzHR
</div>


Junior Design & Social Assistant

Distro

<div>
 Writer/Editor role for a nonprofit organization dedicated to improving the lives of individuals affected by pulmonary hypertension.
 <br/>
 <br/>
 We are seeking a highly organized and creative Writer-Editor to join our Communications team. This is a manager-level role responsible for developing, editing, and delivering compelling content across print and digital platforms. You will collaborate with internal teams, healthcare professionals, and members of the PH community to create engaging, accurate, and accessible content that supports PHA's mission.
 <br/>
 <br/>
 Key Responsibilities~
 <br/>
 <br/>
 <ul>
  <li>
   Write and edit content for websites, publications, and special projects
  </li>
  <li>
   Translate complex medical information into clear, accessible language
  </li>
  <li>
   Collaborate cross-functionally and manage content from concept to publication
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications~
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in journalism, communications, or related field
  </li>
  <li>
   3+ years of professional writing/editing experience
  </li>
  <li>
   Strong proficiency in AP style, Microsoft Office, and Adobe Creative Suite
  </li>
  <li>
   Experience with nonprofit or healthcare audiences preferred
   <br/>
   <br/>
  </li>
 </ul>
 #HireFinder
 <br/>
 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 <br/>
 <br/>
</div>


Writer/Editor

<div><div>Writer/Editor role for a nonprofit organization dedicated to improving the lives of individuals affected by pulmonary hypertension.</div>
<div>We are seeking a highly organized and creative Writer-Editor to join our Communications team. This is a manager-level role responsible for developing, editing, and delivering compelling content across print and digital platforms. You will collaborate with internal teams, healthcare professionals, and members of the PH community to create engaging, accurate, and accessible content that supports PHA's mission.</div>
<div>Key Responsibilities:</div>
<ul><li>Write and edit content for websites, publications, and special projects</li></ul>
<ul><li>Translate complex medical information into clear, accessible language</li></ul>
<ul><li>Collaborate cross-functionally and manage content from concept to publication</li></ul>
<div>Qualifications:</div>
<ul><li>Bachelor&rsquo;s degree in journalism, communications, or related field</li></ul>
<ul><li>3+ years of professional writing/editing experience</li></ul>
<ul><li>Strong proficiency in AP style, Microsoft Office, and Adobe Creative Suite</li></ul>
<ul><li>Experience with nonprofit or healthcare audiences preferred</li></ul>
<div></div>
<div>#HireFinder</div>
<div>#LI-PROMOTED</div>
<div>#LI-Remote</div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Turner & Townsend Pty Limited

<div><b>Company Description</b><p><br>
Turner &amp; Townsend is a global professional services company with over 22,000 people in more than 60 countries.</p><p>
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people&rsquo;s lives. Working in partnership makes it possible to deliver the world&rsquo;s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.</p><p>
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.</p><p>
We are majority-owned by CBRE Group, Inc., the world&rsquo;s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &amp; Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.</p><b><br>
Job Description</b><p><br>
The<b> Digital Marketing Content Manager</b> will be responsible for planning, creating, managing and optimizing digital content that supports brand positioning, thought leadership, lead generation and client engagement. Working closely with subject matter experts, marketing and business development teams to translate complex technical information into compelling, easy-to-understand, digital content.</p><p>
Initially, the role will involve working with global and USA marketing and communication teams and external agencies to help deliver US content for the regional website ahead of its launch. You will then be responsible for creating a plan and roadmap to manage a regular pipeline of content for the US website.</p><ul><li><b>Be advised, in-office working at a T&amp;T office is required two to three days out of the work week.</b></li></ul><p>
Key responsibilities:</p><p><i>
Content strategy and planning:</i></p><ul><li>
Develop and execute website content strategy aligned with broader business and Marcomms strategy for the US.</li><li>
Identify content opportunities based on client needs, user engagement, industry trends and business priorities</li><li>
Ensure content supports SEO, LLM, lead generation and thought leadership positioning</li></ul><p><i>
Content creation and management:</i></p><ul><li>
Create, edit and publish high-quality, high-performing content including:<ul><li>
Website pages / landing pages</li><li>
Insight articles, reports, interviews and thought leadership</li><li>
Project case studies</li><li>
Stories related to events, speaking opportunities, sponsorships, awards and external engagement activities by our employees</li><li>
External email campaigns and client facing-newsletters</li></ul></li><li>
Translate technical topics from subject matter experts into client-focused content</li><li>
Utilize AI<i> </i>content development tools that the business might be piloting, as appropriate for the type of content being developed</li><li>
Maintain content governance, brand tone of voice, writing guidelines, brand guidelines, etc.</li><li>
Manage and optimize website content using the Content Management System, and partner platforms like Vimeo and Everviz</li></ul><p><i>
SEO and analytics:</i></p><ul><li>
Optimize content for search, working with global marketing and communications team and third-party platform such as Semrush and other AI tools</li><li>
Monitor content performance, provide insightful feedback and use it to inform strategy moving forward</li><li>
Track KPI performance for the website</li><li>
Continuously refine content based on data, insights and performance trends</li></ul><p><i>
Collaboration and stakeholder management:</i></p><ul><li>
Form strong relationships with subject matter expertise to collaborate and drive the content development process</li><li>
Work closely with the global marketing and communications team and a future network of like-minded digital marketing content managers in various locations across the globe</li><li>
Manage multiple stakeholders and prioritize requests based on the priorities of the business aligned to business development.</li><li>
SOX control responsibilities may be part of this role, which are to be adhered to where applicable.</li></ul><br>
<b>
Qualifications</b><p><b><br>
In-office working at a T&amp;T office is required two to three days out of the work week.</b></p><ul><li>
Bachelor&rsquo;s degree in marketing, Market Research, Business, Graphic Design, Communications, or a related field</li><li>
4-7 years&rsquo; experience in digital content, content marketing and B2B marketing</li><li>
Exceptional writing, editing and storytelling skills</li><li>
Proven ability to manage multiple fast-paced projects and deadlines</li><li>
Experience with CMS platforms (Umbraco ideally) and marketing automation tools</li><li>
Experience with AI content generation and review (desirable)</li><li>
Understanding of SEO / LLM best practices and content analytics</li><li>
Ability to collaborate with senior stakeholders and subject matter experts</li><li>
Experience working within a regional team in conjunction with a global team</li><li>
Experience working with localized websites that are linked to a global website</li><li>
Demonstrated understanding of strong visual design principles, with the ability to recognize and evaluate high-quality assets (photography, video, graphics, etc.)</li></ul><br>
<b>
Additional Information</b><p><i><br>
Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.</i></p><p><i>
Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</i></p><p><i>
Turner &amp; Townsend does not accept any speculative or unsolicited CV&rsquo;s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV&rsquo;s will be treated as a direct application.</i></p><p><i>
It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.</i></p><p>
#LI-GO1</p><p>
Please find out more about us at www.turnerandtownsend.com/</p><div></div><p>
Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:</p><p>
Twitter</p><p>
Instagram</p><p>
LinkedIn</p>
<p><i>
It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.</i></p><p><i>
Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of Turner &amp; Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.</i></p></div>

Digital Marketing Content Manager (Construction Industry)

HNTB Corporation

<div><p><b>What We're Looking For</b></p>
<p>At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.</p>
<p>Join our team and become an integral part of a growing company that values your skills and contributions. As a member of our team, you will have the opportunity to make a significant impact through meaningful, strategic work. We&rsquo;re committed to your professional growth and development, offering a supportive environment where your career can thrive.</p>
<p>This opportunity entails developing, planning and implementing a communications plan and strategy that has a direct impact on employee engagement/education in a way that reinforces and promotes HNTB&rsquo;s brand and company culture. This includes planning, overseeing and developing content for the company&rsquo;s intranet, other specialized programs targeted to employee audiences. You also will collaborate with and counsel leadership on effective communications strategies. This role requires a creative and innovative thinker who can develop the communications approach and content using a variety of communications tools and platforms tailored to appropriate audiences and situations. The internal communications manager will collaborate and coordinate with various groups, teams and leaders across the firm to plan and develop effective communication to achieve desired outcomes.</p>
<p><b>What You&rsquo;ll Do:</b></p>
<ul><li>Strategic Planning: Leads development and implementation of internal communications strategies that support HNTB&rsquo;s core mission, vision and objectives.</li>
<li>Content Creation: Develops engaging and informative content that is consistent with brand messaging for a variety of communications channels including internal, social and web platforms.</li>
<li>Analytics: Establishes metrics to regularly assess engagement levels and reach to refine strategies.</li>
<li>Internal News: Oversees and manages content for HNTB&rsquo;s internal communications platforms, including company intranet.</li>
<li>Market Research: Researches current industry trends and proactively offers guidance on best practices in internal communication approaches.</li>
<li>Communications Adviser: Serves as a communications counselor to offer guidance on best practices.</li>
<li>Collaboration: Collaborates with team members, freelance writers, videographers, designers, photographers.</li>
<li>Budget Management: Creates and manages internal communications budget.</li>
<li>Performs other duties as assigned.</li>
</ul><p><b>What You&rsquo;ll Need:</b></p>
<ul><li>Bachelor's degree in Communications, Journalism or related field and 8 years corporate communications or agency experience, or</li>
<li>In lieu of education, 12 years of relevant experience</li>
</ul><p><b>What You'll Bring:</b></p>
<ul><li>Excellent writing skills including expert knowledge of AP Style</li>
<li>Strong interpersonal skills</li>
<li>Teamwork/collaboration</li>
<li>Ability to manage and work with a network of freelancers</li>
<li>Highly organized and deadline driven</li>
<li>Be a self-starter who possesses creativity and can-do attitude</li>
<li>Experience interacting and working with senior level leadership</li>
<li>Strong ability to manage multiple projects simultaneously and in a timely manner</li>
<li>Familiar with web content management systems such as Microsoft SharePoint Online and Canva</li>
<li>Passion for storytelling</li>
</ul><p><b>What We Prefer:</b></p>
<ul><li>Adobe Creative Suite</li>
<li>Internal communications experience</li>
</ul><p><b>Additional Information</b></p>
<p>Click here for benefits information: HNTB Total Rewards</p>
<p>Click here to learn more about Equal Opportunity Employer/Disability/Veteran</p>
<p>Visa sponsorship is not available for this position.</p>
<p>\#NF #MarketingSalesCommunications</p>
<p>.</p>
<p>Locations:</p>
<p>Atlanta, GA, Austin, TX, Kansas City, MO</p>
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<p><i>NOTICE TO THIRD-PARTY AGENCIES:</i></p>
<p><i>HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.</i></p>
<p><b>Job Type:</b> Regular</p>
<p><b>Full/Part Time:</b> Full time</p>
<p><b>Job Category:</b> Communications Group</p>
<p><b>ReqID:</b> R-29643</p></div><p></p>

Internal Communications Manager

Delta Air Lines

<div></div><div><div><div><div><div><div><b>UNITED STATES, GEORGIA, ATLANTA</b></div><b><br>
 </b><div></div><div><b>ENTERPRISE DIGITAL STRATEGY</b></div><b><br>
 </b><div></div><div><b>31-MAR-2026</b></div><b><br>
 </b><div></div><div><b>REF #: 32026</b></div><b>
</b></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW &amp; KEY RESPONSIBILITIES)</b></h3>
</div></div><div><div>At Delta, our Digital Experience Team is the driving force behind shaping cohesive and impactful digital journeys. We are committed to human-centered design to address the dynamic needs of today&rsquo;s users while advancing future possibilities. Our approach involves transitioning from individual skill teams to collaborative Design &amp; UX teams with a continued focus on design excellence that sets the bar for digital experiences and inspires product teams at Delta. We are inviting top-tier talent to join us in this journey to drive the creation of exceptional digital experiences for our customers and employees.<br>
</div><div></div><br>
<div>As a Content Designer, you&rsquo;ll collaborate with a wide variety of cross-functional stakeholders to develop and manage content that supports users in their travel journey across delta.com and the Fly Delta app. This role is crucial in ensuring that our content aligns with both business objectives and user needs, driving positive customer sentiment and engagement.<br>
</div><div></div><br>
<div>The ideal candidate will have a strong background in UX content strategy, demonstrating the ability to think critically about the end-to-end user journey leveraging research and analytics. Experience writing clear, user-centric copy is preferred, along with the ability to articulate design decisions and communicate the value of strategic content development.<br>
</div><div></div><br>
<div><b>Key Responsibilities:
</b></div><div><ul><li>Conduct discovery and identify needs and opportunities to improve the user journey through information on our digital channels.
</li><li>Collaborate with cross-functional teams, including UX design, product owners, user research and analytics to build cohesive and effective content strategies. Create and maintain content guidelines, standards and processes to ensure consistency and quality across all digital platforms.
</li><li>Create engaging narratives across the product experience that supports user engagement and satisfaction.
</li><li>Articulate design decisions and present content design strategies to stakeholders, incorporating feedback and making necessary adjustments.
</li><li>Partner with cross-divisional communications and writing teams to align on strategic channel approach and advocate for UX content best practices.
</li><li>Analyze content performance metrics to demonstrate success through data and continuously improve strategy.
</li><li>Support colleagues of the content team on large scale or complex initiatives as needed.
</li><li>Ensure digital content meets accessibility standards to provide an inclusive experience for all customers. Stay up to date with industry trends and best practices in digital content strategy and UX writing.</li></ul></div><div>
</div></div></div></div><div></div><div><div><div><div><h3 class="jobSectionHeader"><b>BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING</b></h3>
</div></div><div><div><p>Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience, Servant Leadership, and Teamwork &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:</p><ul><li>
Competitive salary, industry-leading proﬁt sharing program, and performance incentives</li><li>
401(k) with generous company contributions up to 9%</li><li>
Paid time off including vacation, holidays, paid personal time, maternity and parental leave</li><li>
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts</li><li>
Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages</li><li>
Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health</li><li>
Domestic and International space-available flight privileges for employees and eligible family members</li><li>
Career development programs to achieve your long-term career goals</li><li>
World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint</li><li>
Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies</li><li>
Recognition rewards and awards through the platform Unstoppable Together</li><li>
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare</li></ul></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)</b></h3><br>
</div></div><div></div><div><div><br>
<ul><li><p>Minimum of 2+ years of experience developing content for digital product experiences (website and/or applications).
</p></li><li><p>Strong understanding of UX principles and experience adapting design systems into content deliverables.
</p></li><li><p>Experience partnering with UX research and leveraging analytics to make data-driven content decisions.
</p></li><li><p>Excellent communication and presentation skills, with the ability to synthesize input from various stakeholders and articulate content design decisions to executive leadership.
</p></li><li><p>Demonstrated ability to develop and build exceptional digital experiences that drive positive customer sentiment.</p></li><li>
<p>Consistently prioritizes safety and security of self, others, and personal data.
</p></li><li><p>Embraces diverse people, thinking, and styles.
</p></li><li><p>Possesses a high school diploma, GED, or high school equivalency.
</p></li><li><p>Is at least 18 years of age and has authorization to work in the United States.</p></li></ul></div>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)</b></h3>
</div></div><div><div><div><div><ul><li>Bachelor's degree in Human-Computer Interaction, UX Design , Journalism, Marketing, or a related field. Advanced degree preferred.</li><li>
Experience working in a highly matrixed environment is a plus.</li></ul></div></div></div></div></div></div></div><p></p>

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