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business analyst - tech & ai Jobs in Atlanta

business analyst - tech & ai

business analyst

The Home Depot

<div>
 Req172445
 <br/>
 <br/>
 <strong>
  Position Purpose
  <br/>
  <br/>
 </strong>
 This position will have primary responsibility for the development and maintenance of vendor dashboards to determine financial performance. The business analyst will develp dashboards to track category and program performance that will provide the merchandising group function with the ability to review data that will provide attributes to make informed deicisons regarding category performance. The business analyst contributes in a lead role to the merchandising group function in the evaluation, design development, and implementation of stardardized reporting, business processes and information systems solutions. This allows customers (the associates in the merchandising function) to maximize their productivity and make sound, effective decisions based on consistent, accurate information. The business analyst handles the front-end of the project life cycle; ensuring the business need and requirements are defined and scoped accurately.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   20% Plan and lead all phases of a project's life cycle (i.e. feasibility, design implementation, evaluation); this inclues extracting the business need; defining the business requirements, understanding the impact on the business, and designing and carrying out the project(s)
  </li>
  <li>
   10% Serve as liaison between merchandising and finance by facilitating meetings including both departments
  </li>
  <li>
   10% Mentor other analysts in developing/honing business knowledge and analytical skills
  </li>
  <li>
   20% Servce as a subject matter expert and perform research and/or analysis within assigned projects
  </li>
  <li>
   20% Multi-task to work on 2 to 4 projects simultaneously, recommending process improvements and making final project recommendations which impact the business
  </li>
  <li>
   20% Establish and report on metrics of assigned projects to guage business value
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Direct Manager/Direct Reports
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Reports to a director-level position within merchandising
  </li>
  <li>
   No direct reports, however, the position will be required to mentor others who have the need for assistance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Travel Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Typically requires overnight travel 5% to 20% of the time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Working Conditions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be eighteen years of age or older.
  </li>
  <li>
   Must be legally permitted to work in the United States.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree
  </li>
  <li>
   Experience with Market Max reporting system
  </li>
  <li>
   Good communication skills (written and verbal)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Education
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Years Of Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong project management skills, including strong process orientation, ability to work in a cross-functional team environment
  </li>
  <li>
   Good communication skills, including ability to interact with officers, also needs the ability to negotiate and persuade
  </li>
  <li>
   Strong analytical skills and general understanding of technical concepts
  </li>
  <li>
   Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to handle multiple projects and manage toward deadlines and deliverables
  </li>
  <li>
   Proven leadership skills, including a willingness and ability to be a mentor
  </li>
 </ul>
</div>


Business Analyst

<div><p><b>Position Purpose:</b></p><p>
This position will have primary responsibility for the development and maintenance of vendor dashboards to determine financial performance. The business analyst will develp dashboards to track category and program performance that will provide the merchandising group function with the ability to review data that will provide attributes to make informed deicisons regarding category performance. The business analyst contributes in a lead role to the merchandising group function in the evaluation, design development, and implementation of stardardized reporting, business processes and information systems solutions. This allows customers (the associates in the merchandising function) to maximize their productivity and make sound, effective decisions based on consistent, accurate information. The business analyst handles the front-end of the project life cycle; ensuring the business need and requirements are defined and scoped accurately.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
20% Plan and lead all phases of a project's life cycle (i.e. feasibility, design implementation, evaluation); this inclues extracting the business need; defining the business requirements, understanding the impact on the business, and designing and carrying out the project(s)</li><li>
10% Serve as liaison between merchandising and finance by facilitating meetings including both departments</li><li>
10% Mentor other analysts in developing/honing business knowledge and analytical skills</li><li>
20% Servce as a subject matter expert and perform research and/or analysis within assigned projects</li><li>
20% Multi-task to work on 2 to 4 projects simultaneously, recommending process improvements and making final project recommendations which impact the business</li><li>
20% Establish and report on metrics of assigned projects to guage business value</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
Reports to a director-level position within merchandising</li><li>
No direct reports, however, the position will be required to mentor others who have the need for assistance</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Bachelor's Degree</li><li>
Experience with Market Max reporting system</li><li>
Good communication skills (written and verbal)</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
2</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Strong project management skills, including strong process orientation, ability to work in a cross-functional team environment</li><li>
Good communication skills, including ability to interact with officers, also needs the ability to negotiate and persuade</li><li>
Strong analytical skills and general understanding of technical concepts</li><li>
Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to handle multiple projects and manage toward deadlines and deliverables</li><li>
Proven leadership skills, including a willingness and ability to be a mentor</li></ul></div><p></p>

Georgia Tech

<div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<div><div><div><p>Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting Faculty may require meeting the needs of two careers.</p><p>
</p><p><b>
About Georgia Tech</b></p><p>
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's Faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and is No. 1 among institutions without a medical school.</p><p>
</p><p><b>
Georgia Tech's Mission and Values</b></p><p>
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:</p><p>
1. Students are our top priority.</p><p>
2. We strive for excellence.</p><p>
3. We thrive on diversity.</p><p>
4. We celebrate collaboration.</p><p>
5. We champion innovation.</p><p>
6. We safeguard freedom of inquiry and expression.</p><p>
7. We nurture the well-being of our community.</p><p>
8. We act ethically.</p><p>
9. We are responsible stewards.</p><p>
</p><p>
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good, breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2>
<div><div><div><p>Georgia Tech Human Resources (GTHR) serves the Institute and its more than 14,000 employees through strategic counsel, employee engagement, and essential human capital management operations. As the people's unit, GTHR is engaged throughout the employee's lifetime at Georgia Tech. Our team works with sensitive employee information and assists in the management of complex employee issues. Professionalism and confidence are of the utmost importance within our team.</p><h3 class="jobSectionHeader"><b>
What we do:</b></h3><ul><li>
Process payroll and maintain employment data for approximately 14,000 active faculty, staff, and students</li><li>
Strive to attract, recruit, and retain the best talent in the marketplace.</li><li>
Provide immigration, labor, and tax support required for foreign national faculty and staff to work at Georgia Tech and support employees performing services overseas.</li><li>
Leverage a market-driven compensation structure to attract and retain employees.</li><li>
Advise employees and managers regarding work performance and conflict management.</li></ul></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
<div><div><div><p>Business Analysts evaluate business processes, identify opportunities for improvement through technology solutions, and collaborate with stakeholders to define requirements. They analyze data, develop functional specifications, and facilitate communication between business units and Information Technology teams to ensure successful project outcomes.</p><p>
Exhibit the capability to execute intermediate tasks within specified skill areas. Display intermediate understanding of internal procedures. Operate under general supervision, handling assignments that may be diverse and occasionally challenging. Contribute to team decisions and fulfill team responsibilities. Clearly and accurately interpret and communicate information. Demonstrate intermediate problem-solving abilities.</p><p>
Demonstrate solid professional knowledge and expertise. Manage assignments, projects, and programs of limited scope and complexity, making decisions within specific guidelines.</p><p>
</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Responsibilities</b></h2>
<div><div><div><p><b>Job Duty 1:</b> Conduct interviews, workshops, and reviews to elicit, clarify, and validate business needs, objectives, and constraints for Information Technology projects and initiatives.</p><p>
</p><p><b>
Job Duty 2</b>: Develop and maintain business requirements documentation, including user stories, use cases, process flows, and functional specifications, to guide Information Technology development and implementation.</p><p>
</p><p><b>
Job Duty 3</b>: Analyze and model data, workflows, and systems to identify opportunities for process optimization, automation, and enhancement in alignment with business goals.</p><p>
</p><p><b>
Job Duty 4</b>:Facilitate communication and collaboration between business users, Information Technology teams, and project stakeholders to ensure shared understanding, alignment, and successful project outcomes.</p><p>
</p><p><b>
Job Duty 5</b><b>:</b> Perform gap analysis, impact assessments, and feasibility studies to evaluate proposed Information Technology solutions, identify risks, and recommend mitigation strategies for decision-making.</p><p>
</p><p><b>
Job Duty 6</b><b>:</b> Support testing activities, user acceptance testing, and system validation to validate requirements, verify functionality, and ensure alignment with business needs and expectations.</p><p>
</p><p><b>
Job Duty 7</b>: Provide input on Information Technology solution design, configuration, and implementation, ensuring that business requirements are met, and solutions deliver value and address key business challenges.</p><p>
</p><p><b>
Job Duty 8</b>: Stay informed about industry trends, technology innovations, and best practices in business analysis, applying continuous learning and knowledge sharing to drive process improvement and professional growth.</p><p>
</p><p><b>
Job Duty 9</b><b>: </b>Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and systems to enable effective Information Technology solutions and improvements.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Required Qualifications</b></h2>
<div><div><div><p><b>Educational Requirements</b><br>
Bachelor's Degree in Accounting, Business, or IT-related field or equivalent combination of education and experience<br>
<br>
<b>Required Experience</b><br>
Four to five years of job-related experience</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Qualifications</b></h2>
<div><div><div><ul><li>Experience as a Business Analyst supporting <b>Human Resources-related systems, data, or business processes</b> is highly preferred and should be weighted accordingly during candidate evaluation.</li><li>
Demonstrated experience analyzing data from <b>learning management systems (LMS)</b>, including engagement and completion metrics, to inform requirements, reporting, program evaluation, and system improvements; <b>or</b></li><li>
Demonstrated experience analyzing <b>learning management system (LMS)</b> data and mapping HR data elements to define and validate target learner groups.</li></ul></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Proposed Salary</b></h2>
<div>
<div><div><p>Pay Range:$63,158-$87,000/yr.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Knowledge, Skills, &amp; Abilities</b></h2>
<div><div><div><p><b>SKILLS</b><br>
This job requires a working knowledge of standard documentation processes, business system architecture, and associated technologies. Skills in data organization and analysis, problem solving, systems documentation, and report writing, as applied within assigned system(s), are required, as are skills in cross-functional communication between functional user and technical groups.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>USG Core Values</b></h2>
<div>
<div><div><div>The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.</div><div>
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.</div></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Equal Employment Opportunity</b></h2>
<div>
<div><div><p>The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.<br>
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individuals race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.</p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2>
<div><div><div><p>This is not a supervisory position.<br>
This position does not have any financial responsibilities.<br>
This role is considered a position of trust.<br>
This position does not require a purchasing card (P-Card).<br>
This position does not require security clearance.</p><p>
</p><p><b>
Location: Atlanta, GA</b></p></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Background Check</b></h2>
<div>
<div><div><p>The candidate of choice will be required to pass a pre-employment background screening. http://policylibrary.gatech.edu/employment/pre-employment-screening.</p></div></div></div></div></div></div>

<div><p><b>Position Purpose:</b></p><p>
The Business Analyst is responsible for providing daily support activities necessary for the successful execution of all merchandising reset projects within the Merch Services organization. They will assist in creating purchase orders, goods receipts, resolving vendor invoice issues, financial reporting and analysis, accounting journal entries, and forecasting. They will also assist with special projects that include process improvements and automation. Will assist in financial close activities on a monthly, quarterly, and annual basis and serve as a liaison between the cross-functional groups within Merch Services and other business partners. They must leverage business operations knowledge to ensure proper controls are in place to optimize process/policy improvements.</p><p><b><br>
Key Responsibilities:</b></p><ul><li>
20% Plan and lead all phases of a project's life cycle (i.e. feasibility, design implementation, evaluation); this includes extracting the business need; defining the business requirements, understanding the impact on the business, and designing and carrying out the project(s)</li><li>
10% Serve as liaison between merchandising and finance by facilitating meetings including both departments</li><li>
10% Mentor other analysts in developing/honing business knowledge and analytical skills</li><li>
20% Servce as a subject matter expert and perform research and/or analysis within assigned projects</li><li>
20% Multi-task to work on 2 to 4 projects simultaneously, recommending process improvements and making final project recommendations which impact the business</li><li>
20% Establish and report on metrics of assigned projects to guage business value</li></ul><p><b><br>
Direct Manager/Direct Reports:</b></p><ul><li>
Reports to a director-level position within merchandising</li><li>
No direct reports, however, the position will be required to mentor others who have the need for assistance</li></ul><p><b><br>
Travel Requirements:</b></p><ul><li>
Typically requires overnight travel 5% to 20% of the time.</li></ul><p><b><br>
Physical Requirements:</b></p><ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul><p><b><br>
Working Conditions:</b></p><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.</li></ul><p><b><br>
Minimum Qualifications:</b></p><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><p><b><br>
Preferred Qualifications:</b></p><ul><li>
Bachelor's Degree in Finance, Accounting, Economics, Business Analytics, Industrial Engineering or related field preferred</li><li>
Intermediate/Advanced Excel + Tableau skills</li><li>
Previous experience with financial analysis/budgeting and solid understanding of basic financial accounting principles</li><li>
2+ years experience in Purchasing-related activities such as PO proficiency, project management and presentation skills</li><li>
Proficient in Microsoft Office products (Outlook, Excel, Word, PowerPoint)</li></ul><p><b><br>
Minimum Education:</b></p><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p><b><br>
Minimum Years of Work Experience:</b></p><ul><li>
2</li></ul><p><b><br>
Competencies:</b></p><ul><li>
Strong project management skills, including strong process orientation, ability to work in a cross-functional team environment</li><li>
Good communication skills, including ability to interact with officers, also needs the ability to negotiate and persuade</li><li>
Strong analytical skills and general understanding of technical concepts</li><li>
Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to handle multiple projects and manage toward deadlines and deliverables</li><li>
Proven leadership skills, including a willingness and ability to be a mentor</li></ul></div><p></p>

Business Analyst, Fulfillment

Emory Healthcare

<div>Overview:
<div><b>
Be inspired. Be rewarded. Belong. At Emory Healthcare.</b></div><div>
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:</div><ul><li>
Comprehensive health benefits that start day 1</li><li>
Student Loan Repayment Assistance &amp; Reimbursement Programs</li><li>
Family-focused benefits</li><li>
Wellness incentives</li><li>
Ongoing mentorship, <i>development, </i>and leadership programs</li><li>
And more</li></ul><div>
Applicants residing in or able to relocate to the following states are eligible for hire: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Wisconsin</div>
Description:
<p>
The ServiceNow Business Analyst serves as a critical liaison between business stakeholders and the ServiceNow team, ensuring that business requirements are effectively translated into ServiceNow solutions. The ServiceNow Business Analyst / Business Process Consultant focuses on analyzing and improving business processes, designing efficient workflows, and driving continuous improvement initiatives on the ServiceNow platform. Working across multiple modules (ITSM, HAM, ITOM, SPM, HRSD, HCLS, EA), the consultant leverages broad platform knowledge to deliver integrated solutions that advance organizational objectives. This position offers a dynamic environment with significant opportunities for collaboration, innovation, and professional growth as part of our enterprise ServiceNow journey.</p><h2 class="jobSectionHeader"><b>
RESPONSIBILITIES:</b></h2><h3 class="jobSectionHeader"><b>
Requirements Gathering &amp; Documentation</b></h3><ul><li>
Engage with stakeholders across departments to elicit business needs and pain points.</li><li>
Document requirements in the form of user stories, use cases, and process flow diagrams.</li><li>
Review and document current-state IT request management processes for newly acquired facilities (front‑end and back‑end).</li><li>
Gather and document service request requirements for new requests and those transitioning from legacy processes.</li><li>
Determine whether new service request forms need to be created and define form requirements.</li></ul><h3 class="jobSectionHeader"><b>
Business Process Design &amp; Improvement</b></h3><ul><li>
Analyze existing workflows and identify opportunities to streamline or automate processes using ServiceNow.</li><li>
Design improved processes that leverage platform capabilities to increase efficiency and reduce operational costs.</li><li>
Ensure service request requirements align with service request design guiding principles.</li><li>
Determine appropriate catalog placement and categorization for service requests.</li></ul><h3 class="jobSectionHeader"><b>
Cross</b><b>‑</b><b>Functional Solution Collaboration</b></h3><ul><li>
Work closely with ServiceNow developers and platform administrators to design and validate functional solutions.</li><li>
Ensure configurations and customizations follow platform best practices and regulatory requirements.</li><li>
Partner with the Service Catalog/Request Process Owner and Manager to define the approach for converting acquired facilities&rsquo; request management processes into the enterprise model.</li><li>
Obtain required stakeholder signoff on service request designs.</li></ul><h3 class="jobSectionHeader"><b>
Stakeholder Workshops &amp; Communication</b></h3><ul><li>
Lead workshops and design sessions to refine requirements and prototype solutions.</li><li>
Communicate proposed changes, impacts, and updates clearly to technical and business stakeholders.</li><li>
Assist with communications related to service request changes, additions, and process transitions.</li></ul><h3 class="jobSectionHeader"><b>
Testing &amp; Deployment Support</b></h3><ul><li>
Collaborate with QA engineers and user representatives to develop test plans and acceptance criteria.</li><li>
Test service request forms and coordinate SME testing.</li><li>
Support change management and rollout processes to ensure smooth deployments.</li></ul><h3 class="jobSectionHeader"><b>
User Training &amp; Adoption</b></h3><ul><li>
Create training materials, user guides, and knowledge base articles.</li><li>
Conduct training sessions or demos to support adoption of ServiceNow capabilities.</li><li>
Assist with onboarding newly acquired IT teams to the enterprise request management process and ServiceNow platform.</li><li>
Revise or create handouts for both request fulfillers and caregivers submitting requests.</li></ul><h3 class="jobSectionHeader"><b>
Process Governance &amp; Continuous Improvement</b></h3><ul><li>
Serve as a subject matter expert for ServiceNow‑related process governance.</li><li>
Monitor KPIs and usage metrics to evaluate process performance.</li><li>
Document work, user stories, and decisions in the ServiceNow Agile application.</li><li>
Report on progress, risks, issues, and dependencies.</li><li>
Recommend process enhancements or new solutions to meet evolving business needs.</li></ul><h3 class="jobSectionHeader"><b>
Backlog Management &amp; Platform Evolution</b></h3><ul><li>
Maintain a prioritized backlog of enhancement requests and process improvements.</li><li>
Support release planning and communicate impacts to stakeholders.</li><li>
Stay informed on new ServiceNow features, platform updates, and industry best practices.</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS:</b></h2><h3 class="jobSectionHeader"><b>
ServiceNow &amp; ITIL Expertise:</b></h3><ul><li>
3+ years of experience in IT Service Management, business analysis, or process improvement roles, including substantial involvement in ServiceNow projects.</li><li>
Experience working with at least two ServiceNow product areas (ITSM, ITOM, HAM, SPM, HRSD, HCLS).</li><li>
ServiceNow Certified System Administrator (CSA) preferred.</li><li>
Additional ServiceNow certifications (e.g., CIS‑ITSM, CAD) and ITIL v3/v4 Foundation certification are strong assets.</li><li>
Solid understanding of ITIL/ITSM processes (Incident, Problem, Change, Request, Asset, etc.) and how they are implemented through ServiceNow.</li></ul><h3 class="jobSectionHeader"><b>
Technical Skills:</b></h3><ul><li>
Familiarity with ServiceNow configuration and capabilities (form design, workflow configuration, reporting).</li><li>
Basic JavaScript skills and experience with ServiceNow testing frameworks (e.g., ATF).</li><li>
Experience building ServiceNow dashboards or reports w/ Power BI to support process monitoring.</li></ul><h3 class="jobSectionHeader"><b>
Analytical &amp; Problem</b><b>‑</b><b>Solving Skills:</b></h3><ul><li>
Ability to analyze complex business processes and identify inefficiencies.</li><li>
Experience using process modeling tools to visualize workflows.</li></ul><h3 class="jobSectionHeader"><b>
Communication &amp; Collaboration:</b></h3><ul><li>
Excellent written and verbal communication skills.</li><li>
Experience facilitating workshops, delivering training, and presenting updates.</li><li>
Strong interpersonal skills with the ability to build consensus across teams.</li></ul><h3 class="jobSectionHeader"><b>
Project Coordination &amp; Methodologies:</b></h3><ul><li>
Experience working in Agile/Scrum environments.</li><li>
Ability to manage multiple priorities and maintain organized documentation.</li></ul><h3 class="jobSectionHeader"><b>
Continuous Learning &amp; Adaptability:</b></h3><ul><li>
Growth mindset with enthusiasm for staying current on ServiceNow releases and best practices.</li><li>
Willingness to learn and adapt in a fast‑paced, collaborative environment.</li></ul><div><b><br>
MINIMUM QUALIFICATIONS:
</b></div><ul><li>Five years of application systems/administration experience OR three years experience with a bachelor's degree.</li><li>
Must be able to lead and engage others in various IT tasks.</li><li>
A limited degree of creativity and latitude is expected.</li><li>
They must be able to perform some tasks with minimal direction from management.</li><li>
Must be proficient in two or more programming languages and/or application systems implemented in production.</li>
Based on established hospital/department/unit standards, employees may not perform all duties listed in this job description.<br>
<li>
<br>
<br>
</li></ul>Additional Details:
<div>
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.</div><div></div><div><br>
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare&rsquo;s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.</div></div>

ServiceNow Business Analyst

McKinsey & Company

<div><div><div><div><div><div><div>Job ID: 103528</div></div></div></div><div></div><div><ul><div>
Atlanta</div><div>
Miami</div><div>
New Jersey</div><div>
Washington DC</div></ul></div><div></div><div><div><div><br>
</div></div></div></div><div><p>
Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You&rsquo;ve come to the right place.</p><div><p>
YOUR IMPACT</p><div><div><p>
As a Business Analyst with the Tech &amp; AI at McKinsey practice, you will join a client service team and take ownership of a workstream to solve some of the toughest challenges our clients face.</p><p></p><p>
Your clients aren&rsquo;t just any clients, they're some of the most influential organizations around, from Fortune 500 giants to innovative startups. We will expect you to go the extra mile, delivering solutions that solve immediate problems and drive long-term changes. We&rsquo;ll rely on your judgment and integrity to ensure our recommendations are effective and long-lasting.</p><p></p><p>
You will take on a role that goes beyond advising. You&rsquo;ll be at the heart of the action&mdash;helping to uncover the true challenges behind a client&rsquo;s strategy and creating actionable plans that drive real change. Working alongside clients and other McKinsey colleagues, you&rsquo;ll combine research, analyzing data, interviews, and brainstorming to generate fresh insights and breakthrough solutions. Your commitment to our values will be crucial in earning our clients' trust and delivering results that matter.</p><p></p><p>
As you collaborate directly with clients, you&rsquo;ll help them deliver breakthrough products, experiences, and business, both on technology and non-technology topics, as well as solve problems, refine strategies, and implement transformations. By equipping them with the tools and knowledge to continue innovating and improving after we&rsquo;ve left, you&rsquo;ll ensure the impact of our work endures. In doing so, you&rsquo;ll uphold McKinsey&rsquo;s commitment to making a meaningful difference in the industries and communities we serve.</p></div></div></div><div><p>
YOUR GROWTH</p><div><p>
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.</p><p></p><p>
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.</p><p></p><p>
When you join us, you will have:</p><p></p><div><ul><li>
Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.</li><li>
A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.</li><li>
Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.</li><li>
World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.</li></ul></div></div></div></div></div><div><div><div><p>
YOUR QUALIFICATIONS AND SKILLS</p><div><div><div><ul><p>
An undergraduate degree in computer science/engineering, data science or another engineering/technical field with less than 3 years of work experience</p><p>
Ability to create work product-focused materials / outputs, which may include PowerPoint decks, Excel models, articles, or other written deliverables</p><p>
Ability to work or attend meetings outside of traditional business hours or take on projects with limited or no notice at times</p><p>
Excellent organizational capabilities, including the ability to initiate tasks independently and see them through to completion</p><p>
Proficient in rational decision making based on data, facts, and logical reasoning</p><p>
Exceptional time management to meet your responsibilities in a complex and largely autonomous work environment</p><p>
Ability to travel to and work in varying environments that may be challenging and/or not accessible (e.g., factories, hospitals, mines)</p><p>
Strong communication skills, both verbal and written, in English and local office language(s), with the ability to adjust your style to suit different perspectives and seniority levels</p></ul></div></div></div></div></div></div><div><div><div><div>
Please review the additional requirements regarding essential job functions of McKinsey colleagues.</div>
<div>Our unwavering commitment to integrity drives everything we do, guiding us to always act in the best interests of our clients, our people, and the communities we serve.</div></div></div></div></div>

Business Analyst - Tech & AI

<p></p><div><p>Job ID: 522429</p><p><br>
CRH's Americas Materials division is the leading integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 29,000 employees at close to 1,660 locations in 45 US States and 2 Canadian provinces.</p><br>
<p></p>
<p><b>
Position Overview</b></p><p>
The Business Systems Analyst (BA) plays a critical role in the success of SAP and related business systems projects. The BA supports the full project lifecycle by ensuring that solutions align with business requirements, adhere to standards, and deliver measurable business value.</p><p></p><p><b><br>
Key Responsibilities (Essential Duties and Functions)</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</p><p><b>
 </b><b>Requirements &amp; Process Analysis</b></p><ul><li>
Engage stakeholders to gather and document business requirements and understand current processes related to SAP and business systems.</li><li>
Document existing workflows, identify process gaps, and determine where SAP or business system solutions can add value.</li><li>
Coordinate and facilitate discovery workshops to capture comprehensive input from all functional areas.</li><li>
Analyze current‑state and design future‑state processes, supporting process optimization efforts.</li><li>
Assess organizational readiness and resources needed for successful deployment.</li></ul><p><b>
Design &amp; Solution Definition</b></p><ul><li>
Work with stakeholders to translate business requirements into detailed SAP and business‑system specifications in collaboration with key users and technical teams.</li><li>
Participate in solution design workshops to create process maps, define system configurations, and support data mapping and technical design activities.</li><li>
Analyze current and future state processes, support data mapping and technical design, and identify system‑driven improvement opportunities</li><li>
Work closely with developers to ensure that customizations and integrations align with business goals, compliance standards, and organizational design principles.</li><li>
Review and validate design documents to ensure consistency, accuracy, and adherence to standards.</li><li>
Prepare detailed cutover plans to support deployment activities.</li></ul><p><b>
Build &amp; Testing</b></p><ul><li>
Orchestrate environment builds and ensure functional readiness for development and testing.</li><li>
Coordinate the development and execution of test plans, supporting functional testing and quality assurance.</li><li>
Lead defect management by triaging issues, troubleshooting functional defects, and driving resolutions.</li><li>
Validate that systems meet defined SLA, performance, and usability requirements.</li></ul><p><b>
Deployment &amp; Cutover</b></p><ul><li>
Serve as the Business Systems lead for cutover, coordinating activities across functional and technical teams.</li><li>
Validate data, configurations, and system readiness to ensure a smooth transition to production.</li><li>
Ensure deployment tasks are completed accurately, on schedule, and in alignment with cutover plans.</li></ul><p><b>
Post‑Deployment Support &amp; Continuous Improvement</b></p><ul><li>
Provide end‑user training, functional documentation, and ongoing technical support after deployment.</li><li>
Monitor system performance, proactively address support issues, and resolve functional incidents.</li><li>
Collaborate with cross‑functional teams to ensure smooth transitions and drive continuous improvement of SAP and related business processes.</li><li>
Maintain strong self‑sufficiency within assigned functional areas.</li></ul><p></p><p><b><br>
Qualifications</b></p><p><b>
Education/Experience</b></p><ul><li>
Associates Degree in Engineering/Computer related discipline, or equivalent experience required.</li><li>
2+ years of technical and/or end user experience with construction materials point of sale and accounting systems, telematics solutions, document imaging, etc. preferred.</li><li>
Knowledge of creating and maintain technical documentation.</li><li>
Knowledge of Windows 7 and above, applications in the Office Suite, and general PC Networking.</li><li>
ITIL Foundation certification preferred</li></ul><p></p><p><b><br>
Work Requirements</b></p><ul><li>
Must be 18 years in age or older.</li><li>
Must pass pre-employment drug screen and criminal background check.</li><li>
Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.</li><li>
Willingness to work independently within in a team environment and assist the team with other duties as required.</li><li>
Ability to travel (overnight) as required based on business needs up to 25%.</li><li>
Ability to drive up to 5 hours for onsite services.</li></ul><p></p><p><b><br>
Knowledge/Skill Requirements</b></p><ul><li>
Ability to effectively work and communicate with people with a wide range of skills, experience, cultures, and capabilities &ndash; business leaders, finance leaders, peers, vendors, staff members.</li><li>
Ability to present ideas in concise, business-friendly, and user-friendly language.</li><li>
Must possess organizational skills, be an independent thinker, and ability to multitask within a fast-paced environment.</li><li>
Demonstrate a hands-on collaborative approach; works well in a team.</li><li>
Demonstrates strong oral/written communication and listening skills.</li><li>
Ability to troubleshoot and solve problems independently by effectively leveraging provided tools.</li><li>
Ability to understand customer needs and concerns and be able to customize services and products as appropriate.</li><li>
Ability to self-manage time and travel expenses on a weekly basis.</li></ul><p></p><p><b><br>
Physical Requirements</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p><ul><li>
Able to communicate with others by telephone and in person.</li><li>
Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.</li><li>
May require sitting for extended periods of time.</li></ul><p></p><p><b><br>
Work Environment</b></p><ul><li>
Usually, normal office working conditions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.</li><li>
The position may require work outside of normal business hours.</li></ul><p></p><p><i><br>
The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></p><p></p><p><b><br>
What CRH Offers You</b></p><br>
<p></p><ul><li>
Highly competitive base pay</li><li>
Comprehensive medical, dental and disability benefits programs</li><li>
Group retirement savings program</li><li>
Health and wellness programs</li><li>
An inclusive culture that values opportunity for growth, development, and internal promotion</li></ul><div></div><div><br>
</div><p><b>About CRH</b></p><p></p><p><br>
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.</p><p></p><p><br>
If you&rsquo;re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!</p><p><br>
</p><p>CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.</p><p></p><p><br>
EOE/Vet/Disability</p><p></p><div><p><br>
 CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.</p></div></div><p></p>

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