associate director, programs and content, events

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assistant editor consultant Jobs in Washington

assistant editor consultant

assistant editor, big think creative Jobs in Washington

assistant editor, big think creative

associate director, programs and content, events Jobs in Washington

brand manager & content creator Jobs in Washington

brand manager & content creator

digital content producer

Strategic Results

Strategic Results is seeking a Web Content Specialist to support the Federal Highway Administration's (FHWA) Office of Research, Development, and Technology (RD&amp;T) by developing, maintaining, and publishing web content that communicates transportation research, technology, and program information to internal and external audiences. The Web Content Specialist will work collaboratively with Government staff, technical writers, editors, graphic designers, and multimedia specialists to ensure web content is accurate, current, well organized, and aligned with FHWA communications objectives.The ideal candidate is an organized communications professional with experience managing website content who can present complex technical information in a clear, user-friendly format while maintaining content quality and consistency.Key Responsibilities&middot; Develop, update, and maintain website content supporting FHWA research and technology programs.&middot; Coordinate the review, approval, and publication of web content with Government staff and project teams.&middot; Organize web content to improve usability, readability, and accessibility for a variety of audiences.&middot; Edit and format content for publication on FHWA websites and digital platforms.&middot; Coordinate updates to webpages to ensure information remains current and accurate.&middot; Collaborate with technical writers, editors, graphic designers, and multimedia specialists to develop integrated digital communications products.&middot; Review web content for consistency, formatting, and compliance with established editorial and branding standards.&middot; Coordinate publication schedules for web updates and digital communications.&middot; Support the incorporation of graphics, documents, videos, and other digital assets into web content.&middot; Maintain web content inventories and assist with periodic content reviews.&middot; Monitor assigned webpages and coordinate revisions as needed.&middot; Participate in project planning meetings and provide updates on web content activities.&middot; Maintain organized electronic files and documentation supporting website updates.&middot; Recommend improvements that enhance website organization, navigation, and user experience.QualificationsRequired:&middot; Bachelor's degree in Communications, English, Journalism, Marketing, Information Technology, Digital Media, or a related field, and 5+ years of experience.&middot; Demonstrated experience developing, editing, or maintaining website content.&middot; Experience organizing information for digital audiences.&middot; Strong written, verbal, and organizational communication skills.&middot; Ability to manage multiple assignments and meet established deadlines.&middot; Experience collaborating with multidisciplinary project teams.&middot; Proficiency with Microsoft Office applications and website content management systems.Preferred:&middot; Experience supporting Federal Government websites or digital communications.&middot; Experience supporting technical, scientific, engineering, or research organizations.&middot; Familiarity with website content management systems and digital publishing workflows.&middot; Knowledge of Section 508 accessibility requirements and web accessibility best practices.&middot; Experience coordinating digital communications with writers, editors, graphic designers, and multimedia specialists..Strategic ResultsIn assuming this position, you will be a critical contributor to meeting the SR mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments, the guiding principles of our culture. We empower our staff to work together with colleagues at all levels and be part of the decision-making process; we create transparency in our operations with our clients and employees; and we offer our people opportunities to grow and challenge themselves in meaningful ways. We&rsquo;re committed to excellence. As an SR employee, we will challenge you, we will empower you, and we will mentor you. If you are passionate about this opportunity, submit your application by clicking the apply for this job online button.Only those applicants who meet the above criteria will be contacted for interview. SR is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the US Armed Forces.Pay: $96,800.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Web Content Specialist

Strategic Results is seeking a Copywriter to support the Federal Highway Administration's (FHWA) Office of Research, Development, and Technology (RD&amp;T) by developing compelling written content that communicates transportation research, technology, and program initiatives to a variety of audiences. The Copywriter will work collaboratively with Government staff and the communications team to produce clear, engaging, and audience-focused messaging for print and digital communications products that support FHWA's outreach and technology transfer objectives.The ideal candidate is an exceptional storyteller with strong writing, editing, and research skills who can translate technical information into concise, engaging content that informs, educates, and inspires diverse audiences.Key Responsibilities&middot; Develop original copy for brochures, newsletters, fact sheets, flyers, articles, presentations, web content, email communications, and other outreach materials.&middot; Write clear, concise, and engaging content tailored to technical and non-technical audiences.&middot; Collaborate with Government staff, researchers, engineers, and technical subject matter experts to develop accurate messaging.&middot; Translate complex transportation research and technical information into accessible communications products.&middot; Draft promotional content supporting publications, events, outreach initiatives, and technology transfer activities.&middot; Revise copy based on Government review and editorial feedback.&middot; Coordinate with technical writers, editors, graphic designers, web content specialists, and multimedia specialists to develop integrated communications products.&middot; Ensure messaging is consistent across communications platforms and products.&middot; Conduct background research to support development of communications materials.&middot; Assist with development of executive correspondence, talking points, presentations, and briefing materials, as assigned.&middot; Maintain document files and supporting reference materials throughout the writing process.&middot; Support multiple communications projects while meeting established deadlines.&middot; Participate in project planning meetings and coordinate writing assignments with project teams.&middot; Recommend messaging approaches that improve audience engagement and communication effectiveness.QualificationsRequired:&middot; Bachelor's degree in Communications, Journalism, English, Marketing, Public Relations, or a related field, and 3+ years of experience.&middot; Demonstrated experience developing written communications for multiple audiences.&middot; Excellent writing, editing, proofreading, and verbal communication skills.&middot; Ability to organize complex information into clear, concise, audience-appropriate messaging.&middot; Strong research and interviewing skills.&middot; Ability to manage multiple writing assignments and meet project deadlines.&middot; Strong attention to detail and organizational skills.&middot; Proficiency with Microsoft Office applications.Preferred:&middot; Experience supporting Federal Government communications or outreach programs.&middot; Experience writing communications related to transportation, engineering, scientific, or research organizations.&middot; Experience developing content for print and digital communications.&middot; Familiarity with website content, newsletters, marketing materials, or public information campaigns.&middot; Knowledge of plain language principles and Section 508 accessibility considerations.Strategic ResultsIn assuming this position, you will be a critical contributor to meeting the SR mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments, the guiding principles of our culture. We empower our staff to work together with colleagues at all levels and be part of the decision-making process; we create transparency in our operations with our clients and employees; and we offer our people opportunities to grow and challenge themselves in meaningful ways. We&rsquo;re committed to excellence. As an SR employee, we will challenge you, we will empower you, and we will mentor you. If you are passionate about this opportunity, submit your application by clicking the apply for this job online button.Only those applicants who meet the above criteria will be contacted for interview. SR is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the US Armed Forces.Pay: $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Copywriter

Strategic Results is seeking a Technical Writer II to support the Federal Highway Administration's (FHWA) Office of Research, Development, and Technology (RD&amp;T) by developing clear, accurate, and engaging communications products that translate complex transportation research into information that is accessible to a variety of audiences. The Technical Writer II will work collaboratively with Government staff, researchers, engineers, editors, graphic designers, and other communications professionals to produce publications, web content, newsletters, fact sheets, presentations, reports, and other written materials that support FHWA's research, technology transfer, and stakeholder engagement efforts.The ideal candidate is a strong writer who can quickly understand technical subject matter, organize complex information, and develop well-written products that meet established quality standards and project deadlines.Key Responsibilities&middot; Develop written content for technical reports, research summaries, newsletters, brochures, articles, fact sheets, presentations, website content, and other communications materials.&middot; Interview Government staff, researchers, engineers, and technical subject matter experts to gather information for publications and outreach products.&middot; Translate technical, scientific, and engineering information into clear, concise content appropriate for intended audiences.&middot; Organize information into logical, reader-friendly formats while maintaining technical accuracy.&middot; Revise draft materials based on Government review and editorial feedback.&middot; Collaborate with editors, graphic designers, publication specialists, web content specialists, and multimedia staff throughout the production process.&middot; Ensure written materials are consistent with established editorial standards, style guidance, and project objectives.&middot; Conduct background research to support development of communications products.&middot; Assist with development of presentations, briefing materials, talking points, speeches, and other executive communications as assigned.&middot; Support preparation of content for digital communications and website updates.&middot; Participate in project planning meetings and coordinate writing assignments with project teams.&middot; Manage multiple writing assignments while meeting established production schedules and deadlines.&middot; Maintain document version control and supporting reference materials throughout the development process.&middot; Recommend improvements to content organization, readability, and overall effectiveness of communications products.QualificationsRequired:&middot; Bachelor's degree in English, Journalism, Communications, Technical Communication, Marketing, Public Relations, or a related field, and 5+ years of experience.&middot; Demonstrated experience developing technical, scientific, engineering, or research-based communications products.&middot; Excellent written and verbal communication skills.&middot; Ability to gather, organize, and synthesize information from multiple sources.&middot; Strong research, interviewing, and organizational skills.&middot; Ability to write for multiple audiences while maintaining technical accuracy.&middot; Ability to manage multiple assignments and meet established deadlines.&middot; Proficiency with Microsoft Office applications.Preferred:&middot; Experience supporting Federal Government communications or publications.&middot; Experience writing transportation, engineering, scientific, or research-related materials.&middot; Familiarity with website content development and digital communications.&middot; Experience collaborating with multidisciplinary teams.&middot; Knowledge of Section 508 accessibility considerations for written communications.&middot; Experience preparing executive-level communications products.Strategic ResultsIn assuming this position, you will be a critical contributor to meeting the SR mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments, the guiding principles of our culture. We empower our staff to work together with colleagues at all levels and be part of the decision-making process; we create transparency in our operations with our clients and employees; and we offer our people opportunities to grow and challenge themselves in meaningful ways. We&rsquo;re committed to excellence. As an SR employee, we will challenge you, we will empower you, and we will mentor you. If you are passionate about this opportunity, submit your application by clicking the apply for this job online button.Only those applicants who meet the above criteria will be contacted for interview. SR is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the US Armed Forces.Pay: $96,800.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Technical Writer II

Interactive Strategies

<div>We&rsquo;re looking for a Digital Marketing Manager to join our growing team and help lead multi-channel digital marketing and fundraising programs for our mission-driven clients. This is an exciting opportunity for a strategic, hands-on marketer who can confidently guide clients, collaborate across internal teams, and drive performance across email fundraising, digital advertising, and integrated campaigns.
Interactive Strategies is a full-service digital agency in Washington, DC, known for its work with top nonprofits like American Kidney Fund, Special Olympics, Greenpeace, Rainforest Trust, and the American Lung Association. Clients choose us for our innovation, creative energy, and results-focused approach.
In this role, you will support national organizations making a difference&mdash;helping them grow their email audiences, raise more money from email and digital campaigns, and strengthen supporter engagement. You will work across digital channels, think holistically about strategy, and contribute to mentoring and strengthening our internal marketing team.
Responsibilities<ul><li>
Serve as the day-to-day lead for assigned client accounts, ensuring strong relationships and proactive communication.
</li><li>Develop integrated digital strategies across email fundraising, paid media, sms, and other digital channels.
</li><li>Lead client conversations, present recommendations, and translate goals into actionable plans for internal teams.
</li><li>Plan and execute creative, conversion-focused campaigns across channels, with a focus on email fundraising.
</li><li>Collaborate with design, content, development, and advertising teams to deliver cohesive, high-quality work.
</li><li>Support email production, including planning, drafting, segmentation, testing, and performance optimization.
</li><li>Work with the advertising team to plan and optimize campaigns across paid social, search, programmatic, and connected TV.
</li><li>Conduct audits of clients&rsquo; digital programs to assess performance and identify opportunities for growth.
</li><li>Track and analyze performance across channels, providing clear insights and recommendations to improve ROI.
</li><li>Prepare client-ready reporting and performance summaries.
</li><li>Stay current on digital marketing trends, platforms, and testing opportunities.
</li>Contribute to internal process improvements, documentation, and marketing team standards. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in a related field.</li><li>
3-5+ years of digital marketing and/or digital fundraising experience (agency experience a plus but not required).</li><li>
Experience creating effective conversion-driven strategies and campaigns that map marketing activities to steps in the user journey/funnel.</li><li>
Proven experience planning and deploying results-driven email marketing campaigns with some working knowledge of HTML/CSS.</li><li>
Experience working within a variety of email marketing and advertising platforms. Extra credit for experience in Engaging Networks, EveryAction (Bonterra), and FundraiseUp.
</li><li>Moderate understanding of digital advertising channels and how they can work together and with other digital channels to accomplish a variety of goals and conversion objectives.</li><li>
Strong analytical skills and data-driven thinking.</li><li>
Experience with reporting analysis and website analytics tools (e.g., Google Analytics, Google Tag Manager, etc.).</li><li>
Experience conducting digital marketing audits, providing detailed analysis and creating effective strategies based on data findings.</li><li>
Up-to-date with the latest trends and best practices in digital marketing.</li><li>
We are open to this being a remote position.</li></ul> 
Qualities you bring to the table<ul><li>
Curious. You have a deep commitment to finding answers, learning new things and solving problems.
</li><li>Creative. You bring passion to your work and produce content that engages, motivates and inspires.</li><li>
Strategic. You understand that a strong digital marketing campaign is rooted in a combination of thoughtful storytelling and urgency.</li><li>
Intuitive. You're someone with that canny ability to always think one step ahead and see where the world is headed.</li><li>
Committed. You&rsquo;re committed to valuing diversity and contributing to an inclusive working and learning environment.</li><li>
Confident. You're friendly, professional and poised, whether you're brainstorming with our team or making client presentations.</li><li>
Passionate. You love what you do, give everything you've got and are continually seeking ways to grow in your craft.</li><li>
Friendly. You work well with the team and appreciate feedback. You contribute ideas in a positive manner. You&rsquo;re also a great listener.</li></ul> 

Benefits 
We have a simple motto when it comes to company culture, &quot;Everyone deserves to come to work and be happy.&quot; This means a few things: (1) we care as much about the quality of your experience as we do about budgets, (2) we find the strengths in each employee and nurture them, (3) we encourage a culture that values innovation and creative freedom, and (4) we want you to have fun while you&rsquo;re at the office. We may be an agency, but we understand that you have a life outside of work.
We allow our employees creative freedom. We treat them with respect. We value their opinions. In that spirit, we offer the following benefits: 
<ul><li>
Company-sponsored health, vision and dental insurance</li><li>
Pre-tax Flexible Spending Account (FSA)</li><li>
Profit sharing</li><li>
4 weeks of vacation/sick time from day one; 5+ weeks at year 3</li><li>
Company-paid short-term and long-term disability</li><li>
Company-paid life and AD&amp;D insurance</li><li>
11 paid holidays</li><li>
401k with company match</li><li>
New business referral bonus</li><li>
Professional development opportunities</li><li>
Flexible work schedule</li><li>
Pre-tax DC Metro SmartBenefits</li></ul>
Salary Range
$70,000 - $87,550 (commensurate with experience)
A LITTLE ABOUT US
We're a well-respected digital agency in downtown Washington, DC, known for deep strategic thinking. We strive to cultivate a collaborative, innovative environment where people feel valued, respected, and free to push creative boundaries&mdash;all while finding balance between work, home, and life outside the office.
Interactive Strategies is a certified LGBTBE business and equal opportunity employer that values workplace diversity. We believe that diverse voices and viewpoints are critical to producing great work and helping our clients represent themselves effectively.</div>

Digital Marketing Manager

Strategic Results is seeking a Technical Editor II to support the Federal Highway Administration's (FHWA) Office of Research, Development, and Technology (RD&amp;T) by reviewing and editing technical publications, communications materials, and digital content for accuracy, consistency, readability, and quality. The Technical Editor II will work closely with technical writers, researchers, engineers, graphic designers, and Government staff to ensure written products effectively communicate transportation research and technical information to a variety of audiences.The ideal candidate is a meticulous editor with excellent written communication skills who can review technical information for clarity and consistency while managing multiple assignments in a collaborative production environment.Key Responsibilities&middot; Edit technical reports, research summaries, newsletters, brochures, articles, web content, presentations, and other communications products for grammar, spelling, punctuation, clarity, and consistency.&middot; Review documents to ensure compliance with established editorial standards, style guides, and publication requirements.&middot; Verify consistency of terminology, references, tables, figures, captions, and supporting documentation.&middot; Coordinate revisions with technical writers, Government staff, and subject matter experts.&middot; Review draft and final publications for formatting, organization, and readability.&middot; Assist with proofreading page layouts and final production files before publication.&middot; Support quality assurance activities throughout the document development process.&middot; Maintain document version control and track editorial changes.&middot; Review communications products intended for print and digital distribution.&middot; Assist in maintaining editorial templates, formatting standards, and document consistency.&middot; Coordinate editorial activities with project schedules and production deadlines.&middot; Participate in project meetings and collaborate with multidisciplinary communications teams.&middot; Recommend editorial improvements that enhance readability and usability.&middot; Perform other editorial support activities as assigned.QualificationsRequired:&middot; Bachelor's degree in English, Journalism, Communications, Technical Communication, or a related field, and 3+ years of experience.&middot; Demonstrated experience editing technical, scientific, engineering, or research-based documents.&middot; Excellent knowledge of English grammar, punctuation, spelling, and editorial principles.&middot; Strong written and verbal communication skills.&middot; Exceptional attention to detail and organizational skills.&middot; Ability to manage multiple assignments and meet production deadlines.&middot; Proficiency with Microsoft Office applications and Adobe Acrobat.Preferred:&middot; Experience supporting Federal Government communications or publication programs.&middot; Experience editing transportation, engineering, scientific, or research publications.&middot; Familiarity with document production workflows.&middot; Knowledge of Section 508 accessibility considerations for published documents.&middot; Experience collaborating with technical writers, graphic designers, and subject matter experts.&middot; Familiarity with plain language principles and Federal editorial guidance.Strategic ResultsIn assuming this position, you will be a critical contributor to meeting the SR mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments, the guiding principles of our culture. We empower our staff to work together with colleagues at all levels and be part of the decision-making process; we create transparency in our operations with our clients and employees; and we offer our people opportunities to grow and challenge themselves in meaningful ways. We&rsquo;re committed to excellence. As an SR employee, we will challenge you, we will empower you, and we will mentor you. If you are passionate about this opportunity, submit your application by clicking the apply for this job online button.Only those applicants who meet the above criteria will be contacted for interview. SR is an equal opportunity employer offering employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship, physical or mental handicap, or status as a disabled or Vietnam Era veteran of the US Armed Forces.Pay: $82,400.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Technical Editor II

FTI Consulting, Inc.

<div>Who We Are 
 
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world&rsquo;s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
 
 
At FTI Consulting, you&rsquo;ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you&rsquo;ll be an integral part of a focused team where you can make a real impact. You&rsquo;ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
 
 
Are you ready to make your impact?
About The Role
Our Corporate Positioning and Insights practice seeks a talented, versatile Designer with 3-5 years of experience to join the team in our New York, Chicago or Washington, D.C. office. We're looking for a strong conceptual thinker with a proven foundation in visual design across multiple platforms &mdash; someone who can translate strategic messaging and complex content into clear, visually cohesive deliverables. This role offers hands-on exposure to corporate, policy, financial, and ESG engagements, partnering with strategists and client teams to create compelling visual solutions that help organizations communicate complex ideas clearly and persuasively. It's an opportunity to grow your craft within a collaborative, fast-paced team &mdash; with mentorship from senior creatives and increasing ownership as you build your career.
What You'll Do
<ul><li>Design compelling and visually engaging assets across multiple formats &mdash; including social and paid media graphics, presentations, reports, fact sheets, new business proposals, brand identity elements, and website layouts
</li><li>Develop mood boards, visual direction explorations, wireframes, prototypes, design systems, and branded templates
</li><li>Translate strategic messaging and complex content into clear, visually cohesive deliverables
</li><li>Lead creative ideation during internal brainstorms and contribute to client-facing concept development sessions
</li><li>Collaborate closely with cross-functional teams &mdash; strategists, writers, digital specialists, and senior creative leads &mdash; and provide guidance to junior designers as needed
</li><li>Manage multiple projects simultaneously while maintaining strong attention to detail and quality
</li><li>Incorporate feedback thoughtfully and efficiently in fast-moving review cycles
</li><li>Stay current on evolving design trends, AI-enabled creative tools, accessibility standards, and UI/UX best practices
</li></ul>How You&rsquo;ll Grow
We are committed to investing and supporting you in your professional development, and we have developed a range of programs focused on fostering leadership, growth, and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need To Succeed
Basic Qualifications
<ul><li>3-5 years of professional design experience, ideally within a communications agency, digital agency, consulting firm, or in-house creative team
</li><li>Bachelor's degree in Graphic Design, Visual Communications, or a related field
</li><li>Portfolio demonstrating strong design expertise, conceptual thinking, and versatility across print and digital mediums
</li><li>Strong command of design principles, including typography, color theory, layout hierarchy, and visual storytelling
</li><li>Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Figma
</li><li>Working knowledge of UI/UX principles and responsive design
</li><li>Understanding of social media platform specifications and digital performance considerations
</li></ul><ul><li>Strong organizational and time management skills with the ability to manage shifting priorities
</li><li>Self-starter attitude with ability to operate independently
</li></ul><ul><li>Clear communicator with a proactive, solutions-oriented mindset, comfortable presenting and defending creative decisions to clients and internal teams
</li><li>Collaborative, adaptable, and comfortable in a fast-paced, client-facing environment, with an interest in mentoring junior team members
</li><li>Experience designing presentation materials such as PowerPoint or Google Slides highly desirable
</li><li>Working knowledge of After Effects, motion graphics, or basic animation a plus
</li><li>Knowledge of accessibility/ADA design standards and printing pre-production processes a plus
</li><li>Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas
</li><li>Ability to travel to FTI offices and client site(s) as needed
</li></ul>#LI-CM2 #LI-HYBRID 
 
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. 
 
Compensation
 
Minimum Pay: $76,000
 
Maximum Pay: $106,500 
 
Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual&rsquo;s location, skills, level of experience, and qualifications.</div>

Designer, Digital & Insights

American University

<div><h2 class="jobSectionHeader">Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.</h2><h2 class="jobSectionHeader">
</h2><h2 class="jobSectionHeader">
This position is available only to enrolled American University students.</h2>
Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid. 
Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.<div><div><div><div><div><div><div>
Department:
</div></div></div></div></div></div></div>Student Affairs Administrative Support
Time Type:
Part time
FLSA Status:
Non-Exempt<div><div><div><div><div><div><div>
Job Description:</div></div></div></div></div></div></div>
Summary:
The DSA Administrative Student Assistant provides administrative, communications, research, event, and project support to the Office of the Vice Provost for Student Affairs and other designated divisional units. The student assistant helps create a welcoming and student-centered first point of contact while supporting digital communications, visual design, presentations, research, data collection, events, and routine office operations.
The student assistant must exercise sound judgment, maintain confidentiality, follow established protocols, and promptly refer urgent, complex, or highly sensitive matters to professional staff. The student assistant does not provide counseling, guidance, conduct determinations, or crisis intervention.
Essential Functions:
1.) Constituent and Office Support<ul><li>
Monitor routine inquiries received through telephone lines, and reception areas; respond when appropriate and route questions to the correct staff member or campus resource.</li><li>
Welcome students, families, faculty, staff, and visitors and provide accurate, courteous, and timely information about office services and procedures.</li><li>
Use established referral protocols to identify and immediately elevate urgent, sensitive, or complex concerns to professional staff.</li><li>
Support scheduling, document preparation, filing, scanning, copying, mail distribution, records organization, meeting agendas, notes, and routine follow-up.</li><li>
Help maintain an organized, professional, inclusive, and accessible office environment, including shared spaces, supplies, and digital resources.</li></ul>
2.) Communications, Graphic Design, and Digital Engagement<ul><li>
Create and edit flyers, digital graphics, signage, handouts, newsletters, and promotional materials using Canva, Adobe Creative Suite, or other approved tools.</li><li>
Develop polished PowerPoint presentations, briefing materials, reports, templates, infographics, and other visual communications for divisional leaders and staff.</li><li>
Draft, proofread, and edit email, website, newsletter, presentation, and social media content in alignment with university brand and accessibility standards.</li></ul>
3.) Research, Data, and Special Projects<ul><li>
Conduct background research, benchmarking, and environmental scans related to student affairs programs, policies, trends, and peer-institution practices.</li><li>
Summarize findings in concise research briefs, comparison tables, annotated resource lists, and presentation materials.</li></ul>
Collect, enter, organize, and verify program, participation, and assessment data.<ul><li>
Support divisional initiatives and time-limited projects by maintaining project files, tracking action items, monitoring deadlines, and following up on assigned deliverables.</li></ul>
4.) Events, Meetings, and Student Engagement<ul><li>
Assist with planning and coordinating meetings, programs, trainings, outreach activities, and divisional events.</li><li>
Support logistics including room reservations, calendars, registration forms, attendee lists, agendas, materials, signage, catering, technology, and post-event follow-up.</li><li>
Represent the Division of Student Affairs at information tables, campus programs, and other outreach opportunities.</li></ul>
Position Type/Expected Hours of Work:<ul><li>
Part-time.</li><li>
10 hours per week.</li></ul>
Salary Range:<ul><li>
$18.40 per hour.</li></ul>
Required Education and Experience:<ul><li>
High school diploma or equivalent.</li><li>
Active part-time or full-time enrollment as an undergraduate or graduate student at American University.</li><li>
Current Federal Work-Study award and continued eligibility throughout the employment period.</li><li>
Strong written, verbal, interpersonal, and customer-service skills.</li><li>
Demonstrated organization, attention to detail, reliability, and ability to manage multiple assignments and deadlines.</li><li>
Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, calendars, and shared documents.</li><li>
Ability to work independently and collaboratively, seek guidance when needed, respond professionally to feedback, and maintain regular communication with the supervisor.</li><li>
Ability to exercise discretion, maintain confidentiality, and serve a diverse community with professionalism, respect, cultural awareness, and an inclusive approach.</li></ul>
Preferred Education and Experience:<ul><li>
Experience with graphic design or visual content creation using Canva, Adobe Creative Suite, or comparable tools.</li><li>
Experience creating PowerPoint presentations, reports, infographics, or data visualizations.</li><li>
Experience conducting research, preparing summaries, using spreadsheets, administering surveys, or supporting assessment projects.</li><li>
Prior experience in a university office, student organization, customer-service role, communications setting, or event-planning environment.</li><li>
Knowledge of American University resources and the student experience.</li><li>
FERPA or other confidentiality training, or willingness to complete required training upon hire.</li></ul>
Additional Eligibility Qualifications:<ul><li>
Part-time position during the full academic year, generally 8&ndash;10 hours per week.</li><li>
Work is primarily scheduled Monday through Friday between 8:00 a.m. and 5:00 p.m.; occasional evening or weekend support may be requested for programs or events with advance notice.</li><li>
The student employee must submit a current class schedule at the beginning of each fall and spring semester and maintain an agreed-upon work schedule.</li><li>
Continuation in the position is contingent upon satisfactory performance, continued student status, Federal Work-Study eligibility, and compliance with university policies and required training.</li><li>
Other duties may be assigned when they are consistent with the purpose and level of the position.</li></ul>
Other Details<ul><li>
This position is available only to enrolled American University students.</li><li>
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</li><li>
American University is an E-Verify employer.</li><li>
Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.</li></ul> 
Current American University Employees
American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. 
Contact Us
For more information or assistance with the American University careers site, email theworkline@american.edu. 
American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual&rsquo;s genetic information or any other bases under federal or local laws (collectively &quot;Protected Bases&quot;) in its programs and activities.</div>

DSA Administrative Assistant (Student) (FWS)

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