marketing manager

content creator / digital marketing manager Jobs in New York

content creator / digital marketing manager

creative marketing manager Jobs in New York

creative marketing manager

digital media supervisor Jobs in New York

digital media supervisor

e-commerce associate manager, digital marketing Jobs in New York

e-commerce associate manager, digital marketing

digital marketing manager

visualhouse

<div><p>VISUALHOUSE is an international creative agency focused on creating compelling brand stories for architecture, design, and the built environment. We work worldwide with leading architects, developers, and designers on landmark projects. Each project is unique, and to each, we bring passion and expertise with our multidisciplinary creative teams skilled in 3D visualization, still imagery, film, and animation, as well as branding and interactive. Together, these disciplines form a cohesive and creative vision to produce compelling brand narratives for our clients.</p>
<p>
We are seeking a highly creative and strategic Content Creator &amp; Marketing Manager, based in our New York office to lead our content and marketing efforts. This role is ideal for someone who is both a compelling storyteller and a data-driven marketer. You&rsquo;ll be responsible for developing engaging and compelling content for Visualhouse and our clients, managing digital marketing campaigns, overseeing social media presence, and supporting brand growth across multiple channels.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities:</b></h3>
<ul><li>Develop comprehensive social media strategies that support business goals, with a focus on audience growth, brand affinity and engagement</li>
<li>Own the creation and execution of all channel strategy and roadmaps for @VISUALHOUSE social channels, from monthly social calendars to campaign-specific rollout strategies</li>
<li>Concept, storyboard, shoot, edit, and publish high-performing short- and long-form creative (e.g., reels, promos, interviews, tutorials) across @VISUALHOUSE channels and client channels, often self-producing with quick turnarounds</li>
<li>Work collaboratively with in-house production and creative teams to create relevant content that showcases team talents and supports business goals</li>
<li>Establish and maintain brand voice consistency across all @VISUALHOUSE social channels, ensuring alignment with overall brand vision</li>
<li>Track social media landscape, platform updates, and cultural trends to ensure relevancy and position the agency as a leader in the industry</li>
<li>Create, write, and produce engaging monthly content for newsletters, blog, and website</li>
<li>Monitor and report on organic and campaign performance using analytics tools (e.g., Google Analytics, Meta Ads Manager)</li>
<li>Manage SEO/SEM strategies and ongoing website optimisation</li>
<li>Maintain and update the company website with new work, news, and information</li>
<li>Focus on elevation of Visualhouse&rsquo;s brand and ensure brand consistency across all digital touchpoints and align campaigns with broader business objectives</li>
</ul><h3 class="jobSectionHeader"><b>What We&rsquo;re Looking For</b></h3>
<ul><li>2&ndash;4 years of experience creating content for social, digital marketing, or paid media (marketing and/or agency experience preferred)</li>
<li>Clear understanding of social platform nuances and performance best practices</li>
<li>Comfortable with both iPhone and camera shooting, basic lighting, and quick-turn editing</li>
<li>Strong hands-on experience with short-form video production (CapCut, Adobe Premiere, or similar tools); motion graphics experience a plus</li>
<li>Strong writing skills, with the ability to craft captions, hooks, and CTAs that convert</li>
<li>Experience working with performance teams</li>
<li>Agile, highly organized individual with a high taste level and strong brand understanding</li>
<li>Deep knowledge of the social landscape, platform ecosystems, and creator economy</li>
<li>Proficiency with digital marketing platforms (e.g., Meta Business Suite, Google Ads, Mailchimp)</li>
<li>A proactive, solutions-driven mindset and an ability to manage competing priorities</li>
<li>Interest in architecture, design and the built environment required</li>
</ul>
<p>Offering</p>
<ul>
<li>A competitive salary</li>
<li>Generous holiday allowance</li>
<li>Monthly team get togethers</li>
<li>Wellness budget</li>
<li>Working from home days</li>
</ul>
<p>All candidates must be eligible to work in the United States. Due to exceptionally high volumes of applications, we are only able to respond to successful candidates. No agencies please.</p></div>

Content Creator / Digital Marketing Manager

Dataing

<p><b>Job Summary</b><br/>We are seeking a dynamic and experienced Marketing Manager to lead our marketing efforts. The ideal candidate will possess a strong background in digital marketing, content creation, and multichannel marketing strategies. This role requires a creative thinker with excellent analytical skills to drive brand awareness and customer engagement across various platforms. As a Marketing Manager, you will oversee the development and execution of marketing campaigns that align with our business goals.</p><p><b>Duties</b></p><ul><li>Develop and implement comprehensive marketing strategies that enhance brand visibility and drive customer acquisition.</li><li>Manage multichannel marketing campaigns including SEO, social media marketing, email marketing, and print advertising.</li><li>Utilize Google Analytics and other analytics tools to track campaign performance and optimize strategies based on data-driven insights.</li><li>Oversee content marketing initiatives, ensuring high-quality copywriting that resonates with target audiences.</li><li>Collaborate with the sales team to create effective advertising sales strategies that align with product management goals.</li><li>Manage budgets for various marketing initiatives, ensuring efficient allocation of resources.</li><li>Lead the execution of performance marketing campaigns across platforms such as Google AdWords and Facebook Advertising.</li><li>Stay updated on industry trends, emerging technologies, and best practices in digital marketing to maintain a competitive edge.</li><li>Coordinate with external vendors for e-commerce solutions and website management using WordPress and HTML.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in a marketing management role with a strong portfolio of successful campaigns.</li><li>Proficiency in digital marketing tools including Adobe Creative Suite, Google Analytics, and marketing automation software.</li><li>Strong understanding of B2B marketing principles and e-commerce strategies.</li><li>Excellent research skills to identify market trends and consumer behavior.</li><li>Ability to write compelling copy for various formats including web content, email campaigns, and advertisements.</li><li>Strong analytical skills to interpret data and make informed decisions based on performance metrics.</li><li>Experience in budgeting for marketing initiatives and managing project timelines effectively.</li><li>Familiarity with performance marketing techniques and best practices in social media advertising. We invite passionate candidates who are eager to contribute their expertise in driving our brand's success through innovative marketing strategies.</li></ul><p>Job Type: Full-time</p><p>Pay: $85,714.28 - $103,225.80 per year</p><p>Work Location: Remote</p>

Marketing Manager

PIMS, Inc.

<div><div>Creative Marketing Manager</div>
<div>Target Compensation: $75,000 &ndash; $95,000<br>
Location: NYC (Garment District)</div>
<div></div><div><b>Join the Premier Partner in Marketing and Fulfillment Support!</b></div>
<div></div><div>Are you ready to be part of a dynamic team that&rsquo;s revolutionizing the marketing and fulfillment industry? PIMS Inc. is the go-to partner for brands of all sizes, delivering award-winning, customized solutions in fulfillment, packaging, warehousing, and logistics. From influencer outreach to retail, e-Commerce, and events, our global network empowers clients to focus on building their brand while we handle the rest&mdash;with precision and consistency.</div>
<div></div><div>At PIMS, we&rsquo;re the creative force behind many of the premium &lsquo;unboxing&rsquo; experiences you see on Instagram, Snap, and TikTok. We thrive on innovation, collaboration, and continuous improvement. If you have a growth mindset and love turning ideas into impact, you&rsquo;ll fit right in.</div>
<div></div><div>This role reports directly to the VP, Client Services, Sales &amp; Marketing and collaborates closely with Sales and Client Services. While not a direct people manager, this role may mentor junior staff or freelancers.</div>
<div></div><div><b><i>Ready to bring your creativity to a fast-paced, purpose-driven team? Apply now with your resume, portfolio, and a brief note about why you&rsquo;re excited to join PIMS.</i></b></div>
<div></div><div><b>Role Overview</b></div>
<div>As our Creative Marketing Manager, you&rsquo;ll be a strategic partner to our marketing, sales, and client services teams. You&rsquo;ll lead creative execution across digital and physical channels, ensuring our brand voice and visual identity shine through every touchpoint. From content creation and campaign strategy to internal communications and packaging design, you&rsquo;ll drive initiatives that foster long-term partnerships and fuel business growth.</div>
<div></div><div><b>What You&rsquo;ll Do</b></div>
<ul><li>Design and Visual Storytelling: Create compelling digital and print assets using Adobe Photoshop, Illustrator, and Canva, ensuring brand consistency across campaigns, packaging, and client experience boxes.</li>
<li>Video Production: Concept, edit, and produce dynamic video content in Adobe Premiere Pro for social media, YouTube, and marketing initiatives.</li>
<li>Content Strategy &amp; Social Media: Develop and manage content calendars for LinkedIn, Instagram, TikTok, and YouTube; schedule posts and optimize performance based on analytics.</li>
<li>Copywriting &amp; Editorial: Write and art-direct blog posts, newsletters, case studies, and brand communications that blend strong narrative with clean design.</li>
<li>Campaign Development: Collaborate on creative direction and execution for product launches, presentations, and marketing collateral.</li>
<li>Photography &amp; Asset Management: Capture, edit, and organize photography for campaigns and visual libraries; manage digital assets and uploads across platforms.</li>
<li>Market Research &amp; Trend Analysis: Conduct competitive and trend research to inform creative strategy and visual direction.</li>
<li>Project &amp; Calendar Management: Oversee timelines for campaigns, events, and internal initiatives, ensuring cross-departmental alignment and timely execution.</li>
</ul>
<div></div><div><b>What You&rsquo;ll Bring</b></div>
<ul><li>5+ years of experience in marketing, creative, or design-related roles</li>
<li>Bachelor&rsquo;s degree, preferably in business or marketing</li>
<li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) and Canva</li>
<li>Strong writing, storytelling, and visual design skills</li>
<li>Experience with digital marketing, SEO, paid ads, and branding</li>
<li>Familiarity with Microsoft Office Suite</li>
<li>Proven ability to post and analyze content across major social platforms</li>
<li>Detail-oriented, organized, and technically adept</li>
<li>Collaborative, proactive, and self-motivated</li>
<li>Excellent interpersonal and communication skills, with the ability to lead senior-level meetings</li>
</ul><div><b>Why PIMS</b></div>
<ul><li><b>Growth Opportunities</b>: Advance your career as the company grows</li>
<li><b>Paid Time Off</b>: Vacation, Personal Days, Floating Holidays&mdash;even your Birthday!</li>
<li><b>Health &amp; Wellness</b>: Medical, Dental, Vision, Family Leave, Disability, and Life Insurance</li>
<li><b>Retirement Plans</b>: 401k with company match &amp; profit sharing</li>
<li><b>Collaborative Culture</b>: We value growth, innovation, and visibility. Your contributions matter.</li>
<li><b>Core Values</b>: Accountability, Curiosity, Innovation, and Visibility</li>
</ul>
<div></div><div>PIMS Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div>

Creative Marketing Manager

SBH Fashion

<div>
 <strong>
  Title: Brand Manager &ndash; Beauty Brands
  <br/>
  <br/>
 </strong>
 <strong>
  About the Company:
  <br/>
  <br/>
 </strong>
 We are a multi-brand beauty company with a growing portfolio of innovative and high-performing brands across skincare, cosmetics, and personal care. We combine creativity, data-driven insights, and a strong understanding of the modern beauty consumer to drive growth and lasting brand loyalty.
 <br/>
 <br/>
 <strong>
  Position Overview:
  <br/>
  <br/>
 </strong>
 The Brand Manager will lead day-to-day brand strategy and execution across multiple beauty brands within our portfolio. This role combines creative vision and analytical rigor to build cohesive brand identities, enhance consumer engagement, and drive overall growth. The ideal candidate is a hands-on marketer who thrives in a fast-paced, entrepreneurial environment and can move seamlessly between strategy and execution.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Brand Strategy &amp; Positioning: Develop, articulate, and maintain each brand&rsquo;s unique positioning and identity across all touchpoints, ensuring consistency across packaging, marketing, retail, and digital.
  </li>
  <li>
   Promotions &amp; Campaigns: Plan and execute brand promotions, new product launches, and seasonal campaigns &mdash; including concepting, asset creation, and performance tracking.
  </li>
  <li>
   Email Marketing &amp; CRM: Build and manage brand email and CRM strategies, including segmentation, lifecycle campaigns, automation, and retention programs to drive engagement and repeat purchase.
  </li>
  <li>
   Social Media &amp; Influencer Marketing: Lead social media strategy to elevate brand presence, drive engagement, and grow communities. Partner with influencers and creators to amplify brand storytelling and reach targeted audiences.
  </li>
  <li>
   Digital &amp; E-commerce Support: Collaborate with digital marketing and e-commerce teams to ensure brand alignment across DTC and retail partner channels, optimizing for both conversion and brand equity.
  </li>
  <li>
   Analytics &amp; Insights: Track KPIs and analyze campaign performance, consumer trends, and category data to inform brand strategy and future initiatives.
  </li>
  <li>
   Cross-Functional Collaboration: Work closely with Product Development, Creative, Sales, and Operations teams to ensure brand vision is carried through from concept to consumer experience.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Communications, or related field.
  </li>
  <li>
   5&ndash;8 years of brand management or marketing experience, ideally within the beauty, fashion, or consumer goods industry.
  </li>
  <li>
   Strong understanding of digital marketing, CRM, and social media strategy.
  </li>
  <li>
   Experience managing influencer programs and creative content development.
  </li>
  <li>
   Proficient in marketing analytics tools (Google Analytics, social insights, CRM platforms, etc.).
  </li>
  <li>
   Strong project management skills with the ability to multitask and meet deadlines in a fast-paced environment.
  </li>
  <li>
   Passion for the beauty industry and emerging trends.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A balance of creativity and analytical thinking.
  </li>
  <li>
   A proactive, solutions-oriented mindset.
  </li>
  <li>
   An eye for design and storytelling aligned with beauty aesthetics.
  </li>
  <li>
   A collaborative spirit and enthusiasm for building brands that inspire confidence and self-expression.
   <br/>
   <br/>
  </li>
 </ul>
 Salary $100,000-$120,000
 <br/>
 <br/>
</div>


Brand Manager – Beauty Brands

COPE Health Solutions

<div><div>We&rsquo;re seeking a Manager of Channel Marketing&mdash;a strategic, hands-on marketer who will lead the planning, development, and execution of integrated marketing campaigns across digital, email, and event channels. This player/coach role is ideal for someone who can balance creative ideation with operational execution and has proven experience driving results through HubSpot MarketingHub.</div><div></div><p><br>
</p><div><div><div>FLSA Status</div><div>
Exempt</div><div>
Salary Range</div><div>
$85,000 - $156,000</div></div><div><div><br>
Reports To</div><div>
Vice President of Growth
</div><div>Direct Reports</div><div>
1-2</div></div><div><div><br>
Location</div><div>
Remote
</div><div>Travel</div><div>
Up to 10%</div></div><div><div><br>
Work Type</div><div>
Regular</div><div>
Schedule</div><div>
Full Time</div></div><br>
</div><div><b>
</b></div><div><b>
Position Description:</b></div><ul><li>
Develop and execute multi-channel marketing strategies to generate awareness, nurture leads, and drive qualified pipeline growth.</li><li>
Manage and optimize campaigns across email, digital ads, LinkedIn, website,<b> </b>retargeting, and events.</li><li>
Lead content development for campaigns, including copywriting, creative direction, and coordination with internal and external teams.</li><li>
Own HubSpot MarketingHub, including campaign automation, workflows, segmentation, and reporting.</li><li>
Partner with Sales and Sales Operations to align marketing campaigns with target audiences, lead scoring, and attribution.</li><li>
Build and maintain monthly marketing calendars and campaign roadmaps tied to company objectives.</li><li>
Track and analyze campaign performance (CTR, conversion, CAC, ROI) and report key insights to leadership.</li><li>
Coordinate and manage external partners and vendors for creative, digital, and event marketing needs.</li><li>
Support CHS&rsquo;s participation in industry events, conferences, and webinars, ensuring consistent brand presentation.</li><li>
Mentor and coach junior marketing staff or vendors, establishing quality standards and repeatable processes.</li></ul><div><b>
Qualifications:</b></div><ul><li>
7+ years of B2B or healthcare marketing experience, with a strong understanding of the healthcare landscape (payers, providers, value-based care).</li><li>
Proven success developing and executing multi-channel campaigns in HubSpot MarketingHub.</li><li>
Hands-on experience with digital advertising, retargeting, SEO/SEM, and paid social.</li><li>
Strong content development and storytelling skills, with the ability to simplify complex topics.</li><li>
Demonstrated ability to measure and optimize campaign ROI and pipeline contribution.</li><li>
Experience managing cross-functional stakeholders, agencies, and vendors.</li><li>
Excellent writing, organization, and project management skills.</li><li>
Comfort operating as a player/coach&mdash;balancing execution with strategy and leadership.</li></ul><p><b>
Preferred:
</b></p><ul><li>Experience marketing SaaS or consulting solutions to payers, providers, or health systems.</li><li>
Familiarity with Google Ads, LinkedIn Campaign Manager, and analytics platforms (Google Analytics, HubSpot Reporting, etc.).</li><li>
Understanding of HIPAA-compliant digital marketing best practices.</li></ul><div><b>
Benefits:</b></div><div>
As a firm passionate about health care, we&rsquo;re deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program. You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/.</div><div>
</div><div><b>
About COPE Health Solutions</b><br>
COPE Health Solutions is a national tech-enabled services firm powering success for health plans and for providers in risk arrangements. Our comprehensive NCQA certified population health management platform and highly experienced team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers. CHS de-risks the roadmap to advanced value-based payment and improves quality and financial performance for providers, health plans and self-insured employers. For more information, visit CopeHealthSolutions.com.</div><div><b>
To Apply:</b></div><div>
To apply for this position or for more information about COPE Health Solutions, visit us at https://copehealthsolutions.com/careers/open-positions/.</div></div>

Manager, Channel Marketing

Wacoal America, Inc

<p><b>Wacoal America- CW-X Divison</b></p><p><b>POSITION/TITLE: </b>E-commerce Associate Manager, Digital Marketing</p><p><b>ABOUT CW-X</b></p><p>CW-X empowers athletes with innovative compression gear engineered to support muscles and joints, enhance endurance, and speed recovery. Founded at the Human Science Research Institute in Kyoto, we combine patented technology and advanced fabrics to deliver premium performance.</p><p><b>JOB SUMMARY</b></p><p><i>We&rsquo;re hiring a hands-on E-commerce Associate Manager who blends site merchandising, performance marketing, and analytics to grow CW-X&rsquo;s direct-to-consumer business. You&rsquo;ll own day-to-day site operations, optimize the customer journey and translate insights into sales. This role is also responsible for a small wholesale book (5 specialty accounts) with basic selling and account service.</i></p><p><b>KEY RESPONSIBILITIES </b></p><p><b>E-commerce Operations &amp; Merchandising</b></p><p>&sect; Manage Shopify catalog: PDP creation, images/video, attributes, variants, pricing, and cross-sell/upsell</p><p>&sect; Own on-site merchandising: collections, search, navigation, badges, seasonal refreshes, A/B tests, and SEO optimization</p><p>&sect; Monitor site health: speed, errors, UX/UI issues, brief dev agency and drive fixes to completion</p><p>&sect; Maintain promo and content calendars, launch drops, events, and sitewide offers</p><p><b>Growth &amp; Digital Marketing</b></p><p>&sect; Partner with the Digital Marketing Agency to plan and execute campaigns across SEM and paid social (Meta/TikTok)</p><p>&sect; Build and optimize email/SMS journeys (Klaviyo): acquisition, welcome, browse/abandon cart, winback</p><p>&sect; Track and report weekly KPIs (traffic, CVR, AOV, ROAS, revenue, PPM, returns), present insights and actions</p><p><b>Customer Experience</b></p><p>&sect; Partner with Customer Service on escalations, reviews/UGC, and insights to reduce contacts and returns</p><p>&sect; Optimize the entire purchase flow from landing to post purchase by simplifying navigation, improving FAQs, upgrading size and fit tools, and clarifying returns messaging to remove friction and lift conversion</p><p><b>Inventory, Fulfillment &amp; Platform/Vendor Management</b></p><p>&sect; Coordinate with planning, warehouse, and logistics on in-stock status, back-in-stock alerts, and new arrivals</p><p>&sect; Manage platform and vendor relationships (Shopify, Klaviyo, Gladly, Yotpo and GA4)</p><p><b>Competitive Research &amp; Brand</b></p><p>&sect; Track competitor brands pricing, promotions, and creative best practices, recommend tests and positioning updates</p><p>&sect; Brief creative team on asset needs: review and approve copy and placements to ensure brand and performance goals</p><p><b>Social Media Coordination</b></p><p>&sect; Build monthly content calendars and campaign flows: schedule, format, and publish across Instagram &amp; TikTok</p><p>&sect; Partner with Creative to ideate asset needs, write and refine social copy and captions to fit platform best practices</p><p>&sect; Use social analytics to track performance, inform content direction, and surface brand building opportunities</p><p><b>Photoshoot Production (2 e-commerce studio + 2 editorial shoots per year)</b></p><p>&sect; Own end-to-end production: brief, budget, timelines, mood boards and shot lists. Partner with production agency to book studio, crew, and talent</p><p>&sect; Lead model casting and selection aligned to brand and product needs, coordinate fittings and on-set approvals to hit e-comm and editorial deliverables</p><p>&sect; Drive post-production: review image selects, provide retouching notes, ensure file naming/metadata, asset delivery, and usage rights are organized for cross-team use</p><p><b>Wholesale Support (limited scope - 5 specialty accounts)</b></p><p>&sect; Manage a small book of 5 specialty accounts: share line sheets, present assortments, and capture buys; process POs and coordinate ship windows</p><p>&sect; Ensure compliance: resolve order/EDI issues with Warehouse/Customer Service</p><p><b>Qualifications</b></p><p>&sect; 3&ndash;5 years in e-commerce/digital marketing (retail or performance apparel preferred)</p><p>&sect; Platform fluency: Shopify and Klaviyo required, Yotpo and GA4 a plus</p><p>&sect; Strong knowledge of SEO/SEM and merchandising</p><p>&sect; Advanced Excel and solid PowerPoint, comfortable building dashboards and turning data into action</p><p>&sect; Organized multitasker with high attention to detail, able to work independently, own roadmaps and hit deadlines</p><p>&sect; Strong communicator who collaborates with creative, planning, CS, logistics and agencies</p><p>&sect; Comfortable with light wholesale tasks (linesheet, order entry, basic account service)</p><p>&sect; Bachelor&rsquo;s degree preferred</p><p>&sect; Passion for sport/fitness and the activewear consumer is a plus</p><p>Job Type: Full-time</p><p>Pay: $80,000.00 - $85,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: Hybrid remote in New York, NY 10016</p>

e-Commerce Associate Manager, Digital Marketing

Zendesk

<div><h2 class="jobSectionHeader"><b>Job Description
</b></h2><p></p><h1 class="jobSectionHeader"><b>Startup Marketing Manager
</b></h1><p></p><p><b>About Zendesk for Startups
</b></p><p>Zendesk for Startups empowers startups to scale and thrive by delivering best-in-class customer experience solutions. With over 160,000 customers globally, we&rsquo;ve supported trailblazing companies such as Slack, Uber, Instacart, Canva, Nubank, Limebike, and Deliveroo from their earliest stages. Our mission is to drive sustainable startup growth through strategic partnerships, vibrant community engagement, and innovative go-to-market programs.<br>
</p><p></p><br>
<p><b>About the role
</b></p><p>As the Startup Marketing Manager you will play a pivotal role in elevating Zendesk for Startups' presence by delivering targeted, valuable content and digital campaigns that educate startups on our product capabilities and support scalable CX growth. You will own an end-to-end content and digital marketing strategy aligned with Zendesk&rsquo;s startup positioning to engage startups at every stage&mdash;from top-of-funnel awareness to onboarding nurture and sales enablement.
</p><p></p><p>We&rsquo;re looking for a strategic marketer and creative storyteller who deeply understands startup audiences and can lead integrated marketing programs that accelerate global startup acquisition, activation, and loyalty.
</p><p></p><p><b>What You&rsquo;ll Be Doing
</b></p><p>Content Strategy &amp; Creative Development
</p><ul><li><p>Refine and articulate a clear, compelling value proposition and messaging that shows why startups should choose Zendesk&rsquo;s scalable, flexible, AI-driven CX platform.
</p></li><li><p>Own and develop the global startup content strategy to engage startups across all stages&mdash;from awareness to onboarding nurture and sales enablement. This includes onboarding content, customer success stories, thought leadership, product positioning, production/solution content, industry reports, newsletters, and SEO-optimized content across mixed media (written, video, podcasts).
</p></li><li><p>Collaborate closely with product marketing, performance marketing, and regional partner teams to create content aligned with startup needs and evolving market trends.
</p></li></ul><p></p><p>Organic Social Media Planning &amp; Implementation
</p><ul><li><p>Develop and execute the organic social media strategy to engage, grow, and nurture startup communities worldwide as part of the global content plan.
</p></li><li><p>Produce, manage, and schedule regular social content primarily on LinkedIn to build brand affinity and community involvement, with plans to expand to platforms like Reddit.
</p></li><li><p>Respond to community interactions and track social metrics to continuously optimize engagement and reach.
</p></li><li><p>Coordinate social campaigns with paid media efforts for cohesive messaging and maximum impact.
</p></li></ul><p></p><p>Digital Campaign Management
</p><ul><li><p>Plan, launch, and optimize global paid media campaigns (search, social, retargeting, ABM) to drive startup acquisition and activation.
</p></li><li><p>Manage agency/vendor relationships, providing strategic guidance and overseeing creative assets and targeting.
</p></li><li><p>Analyze campaign performance to improve ROI and scale successful tactics.
</p></li><li><p>Oversee paid campaign budgets, timelines, and cross-team coordination.
</p></li></ul><p></p><p>Cross-Functional Collaboration &amp; Global Execution
</p><ul><li><p>Partner closely with regional teams to ensure localized relevance, translation, and efficient campaign rollouts.
</p></li><li><p>Drive alignment and integration with cross-functional marketing teams to embed startup messaging and stories into global industry reports, marketing campaigns, and other initiatives.
</p></li></ul><p></p><p><b>What You&rsquo;ll Bring
</b></p><p>Basic Qualifications:
</p><ul><li><p>6+ years of relevant work experience in digital marketing, content strategy, startup marketing, or related roles, preferably within B2B SaaS, CX, or technology industries.
</p></li><li><p>Proven ability to develop and execute comprehensive content and digital marketing strategies that drive brand awareness, engagement, and pipeline growth.
</p></li><li><p>Strong writing and storytelling skills, with experience creating tailored content for startup and B2B audiences.
</p></li><li><p>Ability to create and manage multi-format content, including written articles, video scripts, and podcasts.
</p></li><li><p>Experience managing organic social media channels, including content calendars, community management, and performance tracking.
</p></li><li><p>Experience managing paid media campaigns, working directly or through agencies, with a focus on acquisition and ROI optimization.
</p></li><li><p>Competence using marketing and analytics tools such as Tableau, Google Analytics, or similar platforms to measure and improve campaign performance.
</p></li><li><p>Excellent project management skills, capable of juggling multiple initiatives and stakeholders simultaneously.
</p></li><li><p>Strong collaboration and communication skills, with experience working across global teams and time zones.
</p></li><li><p>Passion for startups, innovation, and technology-driven growth.
</p></li></ul><p></p><p>Nice to haves:
</p><ul><li><p>Experience as a founder, at an accelerator or in venture capital.
</p></li><li><p>Direct experience working with venture capital firms, accelerators, or startup incubators.
</p></li><li><p>Hands-on experience with Zendesk products, CRM tools (Salesforce, Airtable), or startup-focused GTM motions.
</p></li><li><p>Exposure to global markets and cultural nuances within startup ecosystems across different regions.
</p></li></ul><p></p>The US annualized base salary range for this position is $124,000.00-$186,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
<p><b>The intelligent heart of customer experience
</b></p><p>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
</p><p></p><p>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
</p><p></p><p>As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
</p><p></p><p>Zendesk is an equal opportunity employer, and we&rsquo;re proud of our ongoing efforts to foster global diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .
</p><p></p><p>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.</p></div>

Startup Marketing Manager

Explore 281+ Digital marketing manager in New York this November. Find roles across top companies and apply now to boost your career.