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director of business development

guest experience supervisor Jobs in Riyadh

guest experience supervisor

director of spa and guest experience

Riyadh Air

<div>About the Company:

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that&rsquo;s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub a digitally native airline that will connect the kingdom to more than 100 destinations.
About the Role:

Are you a proactive procurement professional with a passion for optimizing value, driving efficiency, and delivering world class guest experiences? 
In this role, you will manage end-to-end procurement activities within the Guest Experience category, encompassing catering, lounges, onboard amenities, uniforms, and related services. 
You will ensure cost effectiveness, compliance, and quality standards to support our operational and strategic goals. 
Your key responsibilities will include preparing and issuing Request for Proposal (RFP) documents through Oracle, coordinating supplier evaluations, and supporting the negotiation and development of contracts using Sirion. 
You will work closely with internal departments such as Legal, Tax, Insurance, and Cybersecurity to ensure all agreements meet corporate, legal, and regulatory standards. 
You will also coordinate with internal stakeholders to align specifications and business needs, assist in executing outstation procurement plans, and represent the company in supplier meetings and audits when required. 
As part of your role, you will maintain organized records, track supplier performance, and drive initiatives to increase local content within KSA, contributing to national development objectives. 
Help us shape our procurement landscape by ensuring strategic sourcing excellence while driving value across the Guest Experience supply chain!
About You:

Degree qualified, you will bring at least 4 years of experience in procurement or supply chain, preferably in aviation, hospitality, or related industries. 
You are expected to have hands-on experience with Oracle for sourcing activities and Sirion for contract management, supported by a proven track record of managing multiple priorities in a fast-paced environment. 
We&rsquo;d love to hear from you even more if you have professional certification such as CIPS (Chartered Institute of Procurement &amp; Supply). 
This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air. 
Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.</div>

Senior Buyer Guest Experience Procurement

Marriott International

<div>Additional Information 
Job Number25194155 
Job CategoryRooms &amp; Guest Services Operations 
LocationBab Samhan a Luxury Collection Hotel Diriyah, 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert-SPA

Qiddiya Investment Company

<div>Qiddiya Investment Company is on the lookout for a strategic and visionary Senior Director - Technical Services &amp; Design for the Commercial Office Business Unit (BU) to spearhead our ambitious development projects. In this crucial role, you will oversee the technical services and design functions for our commercial office initiatives, ensuring that projects are executed with precision, creativity, and alignment with Qiddiya's overarching objectives.
As a key leader within the organization, you will be expected to drive innovation in design and technical execution while fostering collaboration across departments to deliver high-quality spaces that enhance the Qiddiya experience. Your expertise in both technical services and commercial office design will play a critical role in shaping the future of our business unit.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>Leadership in Technical Services &amp; Design</li></ul>
o Lead and inspire a high-performing team of technical and design professionals.
o Provide strategic direction for all commercial office project designs, ensuring adherence to company vision and standards.
o Collaborate with various stakeholders to define project scope, objectives, and design requirements.<ul><li>Project Management and Execution</li></ul>
o Oversee project lifecycles from conception through to completion, ensuring timely delivery and budget adherence.
o Ensure compliance with local regulations, industry standards, and best practices in technical services and design.<ul><li>Operational Excellence</li></ul>
o Develop and implement operational processes that enhance efficiency and improve project outcomes.
o Conduct performance evaluations and optimize resources to achieve project goals.<ul><li>Design Innovation</li></ul>
o Promote inventive and sustainable design solutions that align with Qiddiya&rsquo;s brand and vision.
o Stay updated on industry trends, emerging technologies, and best practices in design and technical services.<ul><li>Financial Management</li></ul>
o Prepare and manage budgets for the Commercial Office BU, monitoring expenses and initiating cost-control measures.
o Analyze financial performance data to support strategic decision-making and resource allocation.<ul><li>Stakeholder Engagement</li></ul>
o Foster positive relationships and effective communication with internal teams, external partners, and clients.
o Present strategies and project updates to senior leadership and stakeholders.<h3 class="jobSectionHeader">
Qualifications</h3><ul><li>Bachelor's Degree in Architecture, Engineering, or a related field; Master's Degree preferred.</li><li>Minimum of 12 + years of relevant experience in technical services and design management, particularly within commercial real estate developments.</li><li>Proven success in managing multidisciplinary teams and large-scale projects with a focus on commercial office spaces.</li><li>Strong understanding of building codes, design standards, and local regulations.</li><li>Exceptional leadership and interpersonal skills, with a proven ability to foster collaboration and resolve conflicts.</li><li>Proficient in relevant software and tools for design, project management, and financial analysis.</li><li>Excellent problem-solving abilities and a results-driven mindset.</li><li>Strong communication skills in both English and Arabic are a plus.</li></ul>
Requirements<ul><li>- Bachelor's Degree in Architecture, Engineering, or a related field; a Master's Degree is preferred for advanced knowledge and strategic insight.</li><li>Minimum 10 years of experience specifically in managing technical services and design for commercial office projects.</li><li>Demonstrated leadership experience in managing large teams and complex projects, with an emphasis on coordination and collaboration across disciplines.</li><li>In-depth knowledge of architectural design principles, construction management, and relevant software such as AutoCAD, Revit, or similar tools.</li><li>Strong financial acumen with experience in budget preparation, forecasting, and cost management related to commercial real estate projects.</li><li>Proven ability to innovate and drive design excellence while ensuring compliance with industry standards and regulations.</li><li>Exceptional analytical and problem-solving abilities to address challenges effectively.</li><li>Excellent communication and presentation skills; fluency in Arabic might be an advantage.</li><li>A proactive mindset with a passion for delivering high-quality results and enhancing the workplace experience.</li></ul>
Benefits
Comprehensive Package &amp; Benefits</div>

Senior Director - Technical Services & Design Commercial Office BU - SPA 290

<div>Qiddiya Investment Company is revolutionizing entertainment in Saudi Arabia, aiming to be the first Global City of Play. We're seeking a driven leader to become our Head of Construction Delivery, a strategic role overseeing the development of Qiddiya's groundbreaking Commercial Office Campus. This flagship project will redefine global workplace innovation and productivity.
A key component of Vision 2030, this world-class workplace environment will attract top global talent and establish new benchmarks for office development. The role requires a blend of construction leadership and future-focused workplace strategy, creating a campus that will become an international standard for commercial development.
As a key member of the Office Delivery team, the Head of Commercial Office Delivery will manage the simultaneous construction of multiple commercial buildings, ensuring the successful delivery of premium commercial spaces incorporating cutting-edge workplace technologies and leading sustainability features.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead and manage the entire delivery process for commercial office projects, ensuring alignment with the company&rsquo;s Lead and manage the end-to-end delivery of Qiddiya's Commercial Campus, ensuring alignment with the company's vision and objectives</li>
<li>Oversee multiple commercial building developments simultaneously, managing budgets exceeding $500M</li>
<li>Establish and lead high-performing project delivery teams, including direct reports and contracted resources</li>
<li>Work closely with the Development Team to create and implement construction strategies that incorporate cutting-edge workplace technologies, sustainability features, and future-proof design elements</li>
<li>Create and maintain strategic partnerships with key stakeholders, consultants, and contractors</li>
<li>Drive the integration of smart building technologies and digital infrastructure across all office projects
</li><li>Implement innovative construction methodologies and modern methods of construction (MMC) to enhance efficiency</li>
<li>Oversee the implementation of sustainability initiatives and wellness features throughout the development</li>
<li>Lead the adoption of Building Information Modeling (BIM) and digital twin technologies</li>
<li>Manage project risks and develop mitigation strategies across the development portfolio</li>
<li>Drive quality control processes that ensure delivery of premium-grade commercial spaces</li>
<li>Establish best-in-class delivery frameworks that can be replicated across future commercial developments</li>
<li>Act as the key interface between construction operations and senior leadership strategic goals and vision.</li>
<li>Collaborate with design, engineering, and operational teams to develop comprehensive project plans and facilitate effective execution.</li>
<li>Implement best practices and standardized processes to enhance efficiency and achieve project milestones successfully.</li>
<li>Oversee project budgets, schedules, and resources, taking corrective action as necessary to maintain alignment with project goals.</li>
<li>Engage with key stakeholders, including clients, contractors, and regulatory authorities, to ensure smooth project execution and compliance.</li>
<li>Conduct regular site inspections and meetings to monitor progress, resolve issues, and ensure adherence to quality and safety standards.</li>
<li>Prepare and present periodic project reports and updates to senior management, highlighting progress, challenges, and solutions.</li>
<li>Foster a culture of collaboration, innovation, and accountability within the delivery team.</li>
</ul>
Requirements<ul><li><ul>
<li>Bachelor's degree in Construction Management, Engineering, or related field with relevant professional memberships (PMP, MRICS)</li>
<li>Minimum of 18-20 years of relevant experience in commercial real estate construction, with at least 8 years in senior leadership roles</li>
<li>Proven track record delivering large-scale ($200M+) commercial office developments</li>
<li>Experience managing multiple concurrent projects</li>
<li>Strong knowledge of modern workplace design and smart building technologies</li>
<li>Proficiency in project controls and digital construction tools</li>
<li>Understanding of sustainable construction practices and implementation</li>
<li>Demonstrated ability to build and lead project delivery teams</li>
<li>Excellence in stakeholder management at all levels</li>
<li>Strong communication and interpersonal skills with the ability to engage effectively with diverse stakeholders</li>
<li>Strategic thinking and problem-solving abilities with an innovation mindset</li>
<li>Middle East experience preferred but not mandatory</li></ul></li></ul></div>

Sr Director/ Executive Director - Head of Commercial Office Delivery SPA 211

<div>Qiddiya Investment Company is thrilled to announce an opportunity for a Director &ndash; Wellness, to join our visionary Hospitality team. This pivotal role drives the strategic development of fitness, spa, and holistic wellness experiences across our hotel and mixed-use portfolio, from market insights to master planning, concept design and shaping next-generation offerings that integrate performance, recovery, wellbeing, lifestyle, and therapeutic, aligned with the vision and pillars of Qiddiya.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li><ul>
<li>Market &amp; Concept Research: Continuously research into emerging global trends in fitness, wellness therapies, spa innovation, sports recovery, biohacking, and integrative wellbeing.</li>
<li>Master Planning Support: Supports the Executive Director of Wellness in developing and executing district-wide Wellness master plans covering fitness centers, recovery hubs, spa complexes, hydrotherapy areas, thermal circuits, and specialized treatments, ensuring alignment with the overall Qiddiya&rsquo;s broader strategy.</li>
<li>Concept Development: Contribute to the creation of differentiated concepts such as signature Spas, premium fitness and performance centers, specialized treatment studios, wellness clinics and recovery labs, tailoring concepts to specific asset types, districts and demographic targets.</li>
<li>Operational Briefs: Prepare or support the development of comprehensive Wellness operational briefs detailing concept intent, guest journey and experience flow, spatial planning and zoning, and technical requirements.</li>
<li>Treatment &amp; Program Development: Drive the creation of wellness programs, treatment menus, and performance/recovery protocols.</li>
<li>Procurement &amp; Equipment Innovation: Collaborate with Procurement team to research, evaluate and recommend advanced wellness and fitness technologies, including strength &amp; cardio equipment, recovery devices, spa equipment and digital wellness platforms, that enhance guest experience and operational efficiency.</li>
<li>Project Oversight: Support ongoing projects by monitoring timelines, budgets, and deliverables, ensuring alignment with financial targets and development schedules.</li>
<li>Stakeholder Engagement: Act as a liaison with consultants, third-party operators, designers and internal stakeholders to align operational needs with project vision and execution.</li>
</ul></li></ul>
Requirements<ul>
<li>
Education: Bachelor&rsquo;s degree in hospitality management, Sports Science, Wellness/Spa Management, or a related field.</li>
<li>Experience: Minimum 10 years&rsquo; experience in spa, fitness or wellness operations and/or development, ideally within luxury hospitality or wellness brands.</li>
<li>Wellness Expertise: Demonstrated in-depth understanding of spa, fitness/gyms and wellness operations, and deep knowledge of trends and concept innovation.</li>
<li>Project &amp; Financial Acumen: Strong track record in budgeting, cost control, and project planning; proven ability to balance creative vision with commercial realities.</li>
<li>Leadership &amp; Collaboration: Effective leader with the ability to inspire teams and manage cross-functional collaborations with design, procurement, and technical services.</li>
<li>Communication Skills: Excellent interpersonal and presentation skills; adept at building strong relationships with diverse stakeholders, including owners, therapists, consultants, and brand partners.</li>
<li>Technical Proficiency: Competence with project management tools, financial analysis software, and reporting systems.</li>
<li>Mindset: Passion for wellbeing and hospitality, with a creative yet pragmatic approach to bringing new ideas to market.</li>
</ul>
Benefits
A robust package of benefits</div>

Director - Wellness (RES08)

<div>Qiddiya Investment Company is excited to announce an opportunity for a Senior Manager &ndash; Wellness , to join our visionary Hospitality team. This pivotal role drives the strategic development of fitness, spa, and holistic wellness experiences across our hotel and mixed-use portfolio, from market insights to master planning, concept design and shaping next-generation offerings that integrate performance, recovery, wellbeing, lifestyle, and therapeutic, aligned with the vision and pillars of Qiddiya.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Market &amp; Concept Research: Support ongoing research into emerging global trends in fitness, wellness therapies, spa innovation, sports recovery, biohacking, and integrative wellbeing.</li>
<li>Concept Development: Contribute to the creation of differentiated concepts such as signature Spas, premium fitness and wellness centers, tailoring concepts to specific asset types, districts and demographic targets.</li>
<li>Operational Briefs: Prepare or support the development of comprehensive Wellness operational briefs detailing concept intent, guest journey and experience flow, spatial planning and zoning, and technical requirements.</li>
<li>Treatment &amp; Program Development: Support the creation of wellness programs, treatment menus, and performance/recovery protocols.</li>
<li>Procurement &amp; Equipment Support: Collaborate with the Procurement team to evaluate and recommend tabletop, kitchen, and bar equipment solutions that enhance guest experience and operational efficiency.</li>
<li>Project Assistance: Monitor project timelines, budgets, and deliverables, ensuring alignment with financial targets and operational schedules.</li>
<li>Stakeholder Coordination: Assists in coordinating with third-party operators, consultants, and internal teams to support smooth execution.</li>
<li>Documentation &amp; Reporting: Prepare reports, presentations, and summary documents for the Director to aid decision-making.</li>
</ul>
Requirements<ul>
<li>
Education: Bachelor&rsquo;s degree in hospitality management, Sports Science, Wellness/Spa Management, or a related field.</li>
<li>Experience: Minimum 8 years&rsquo; experience in spa, fitness or wellness operations and/or development, preferably within luxury hospitality or wellness brands.</li>
<li>Wellness expertise: Understanding of spa, fitness/gyms and wellness operations, and awareness of current trends and concept innovation.</li>
<li>Project &amp; Financial Awareness: Familiarity with budgeting, cost control, and project planning; ability to balance creative ideas with practical considerations.</li>
<li>Collaboration &amp; Communication: Strong team player with good interpersonal and presentation skills, able to coordinate effectively with chefs, consultants, and internal stakeholders.</li>
<li>Technical Skills: Proficiency with project management and reporting tools.</li>
<li>Mindset: Passion for wellbeing and hospitality, with a proactive and practical approach to implementing new ideas.</li>
</ul>
Benefits
A robust package of benefits</div>

Senior Manager - Wellness (RES8)

Inspire Management Training Center

We are looking for skilled and guest-oriented Female Spa Therapists to join a renowned luxury hotel and resort group in Saudi Arabia. The ideal candidates will have proven experience working with international luxury hotel brands and a strong ability to deliver exceptional, personalized spa treatments. This role is essential in ensuring every guest enjoys a deeply relaxing, customized, and memorable spa experience.Key Responsibilities<ul><li>Perform a variety of spa treatments including massages, facials, body scrubs, wraps, and holistic therapies.</li><li>Deliver professional services tailored to guest needs, maintaining the highest luxury spa standards.</li><li>Greet guests warmly, conduct consultations, and recommend suitable treatments or wellness programs.</li><li>Maintain treatment rooms, tools, and spa areas in a clean, hygienic, and well-prepared condition.</li><li>Promote spa services and retail products to enhance guest experience and contribute to revenue growth.</li><li>Ensure guest comfort, privacy, and satisfaction throughout the treatment process.</li><li>Support front desk operations, manage stock levels, and assist with daily spa organization as needed.</li><li>Adhere to all hygiene, health, and safety procedures consistently.</li></ul>Qualifications &amp; Skills<ul><li>Diploma or recognized certification in Spa Therapy or related field.</li><li>Minimum of 3 years&rsquo; experience in luxury hotels, resorts, or high-end wellness centers.</li><li>Proficiency in treatments such as deep tissue, Swedish, aromatherapy, facials, manicures, pedicures, and body therapies.</li><li>Solid understanding of anatomy, skincare, and holistic wellness principles.</li><li>Excellent communication and interpersonal skills with a strong guest service focus.</li><li>Professional appearance and demeanor in line with luxury brand standards.</li><li>Fluent in English; knowledge of additional languages is an advantage.</li><li>Willingness to work flexible schedules including weekends and public holidays.</li><li>Applicants currently in Saudi Arabia or overseas are welcome to apply. Asian nationalities are preferred.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Accommodation, meals, and transportation provided by the employer.</li><li>Relocation support for overseas candidates.</li><li>Opportunity to work with a globally recognized luxury hospitality group.</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Riyadh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Experience:<ul><li>Spa Therapist (in Luxury Hotel Brands): 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Diploma and relevant certifications in Spa Therapy (Required)</li></ul>Location:<ul><li>Riyadh (Preferred)</li></ul>

Spa Therapist (Female)

Explore 2440+ Director of spa and guest experience in Riyadh this December. Find roles across top companies and apply now to boost your career.