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dispatcher customer service manager ltl

Freight Hub

ABOUT GO FREIGHT GO FREIGHT is a full-service, Local Delivery Company provider which means we never outsource. We pride ourselves in combining services to save time and money!4 Trucks Servicing Miami Dade, Broward and West Palm Beach26 FT Box Trucks, Vans and 53 FT Tractor TrailersResponsibilities<ul><li>Organize and Schedule Orders daily</li><li>Heavy on Outlook</li><li>Print and dispatch delivery orders</li><li>Schedule orders daily and weekly</li><li>Manage Airport Transfer</li><li>Manage drivers</li><li>Manage Truck problems</li></ul>Requirements:<ul><li>2 years Minimum LTL Experience</li><li>Outlook</li><li>Excel</li><li>Spanish Speaking</li><li>Organized</li><li>Multi-Tasking</li></ul>Job Type: Full-timePay: $20.00 - $22.00 per hourExperience:<ul><li>Freight: 2 years (Required)</li><li>Transportation management systems: 2 years (Required)</li><li>Dispatching: 2 years (Required)</li><li>Freight Forwarding: 2 years (Required)</li><li>Last Mile Delivery : 2 years (Required)</li></ul>Work Location: In person

Dispatcher/Customer Service Manager ( LTL)

Jackson Health System

<div>Department: Patient Transfer Center
Shift details: Full Time, Mid-Shift (1:00PM-11:30PM) Alternating Weekends and holidays 
Summary
The Dispatcher will coordinate, control, and dispatch all levels of service and patient transportation for JHS. 
Responsibilities
<ul><li>Receives calls from JHS employees for patient transportation related services.</li><li>
Calls vendors for the proper units for patients discharges.</li><li>
Ascertains pertinent information from the caller to determine level of service transport for the patient.</li><li>
Investigates service inquiries, incident reports, and customer service related issues.</li><li>
Completes daily, weekly, and monthly reports assigned by MTC manager.</li><li>
Works in Microsoft Word and Excel for reporting purposes.</li><li>
Ensures that all contractual requirements are met successfully.</li><li>
Works with other departments to identify emerging trends.</li><li>
Participates in training sessions for Dispatcher Certification.</li><li>
Assists with development of goals and objectives for the department.</li><li>
Performs other duties as assigned.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li></ul> 
 
Experience
<ul><li>Generally requires 0 to 3 years of related experience.</li></ul> 
 
Education
<ul><li>High School diploma is required.</li></ul> 
 
Credentials
<ul><li>Non-licensed worker.</li></ul></div>

Dispatcher, Jackson Memorial Hospital, Patient Transfer Center, Mid-Shift, 1:00PM-11:30PM

RoadOne IntermodaLogistics

Job descriptionJob descriptionOur Miami terminal is seeking a bilingual, Intermodal Dispatcher, normal schedule is Monday through Friday,, and the position requires flexibility to occasionally cover additional shifts.Job Summary: The primary duty of the dispatcher is to coordinate on-time pick-up and delivery of loads, which is imperative to the success of the company&rsquo;s operations. The role of dispatcher is essential to keeping the business going. The dispatcher spends more than 50% of his or her time performing this duty, which is comprised of the following sub-duties: tracing loads/shipments; managing freight volume; and remotely monitoring equipment use to ensure maximum efficiency. In the performance of these duties, the dispatcher exercises independent judgement, largely without direct supervision, in determining when/where/how/and what is required to either pick up or deliver a load, which requires real-time decision-making by the dispatcher. In this capacity, dispatchers actively support the truck drivers in the performance of their duties.Essential Functions: *Ensures all driver loads are covered and on time Confirms drivers have the right equipment for their pick-ups Requests needed paperwork for loads Traces loads/shipments Manages freight volume if issues arise Monitors equipment to move it as quickly as possible to reduce per diem costs for empty equipment Performs or serves as back up for yard checks Issues keys, record sheets and credentials to drivers Monitors on-time performance Prepares tracking reports for customers Issues disciplinary action for drivers that violate company policy; assists in decisions regarding hiring and firing of drivers as needed Communicates with customers and customer service management regarding scheduling appointments and problems that arise with pick-up or delivery of loads; works to ensure customer is satisfied Enters customer loads into system; updates loads when drivers call in Coordinates with vendors for equipment repairs Plans drivers&rsquo; dispatch, assigns loads to drivers according to business needs and driver capabilities Communicates with drivers to provide dispatch instructions Assists drivers in resolving complex issues Communicates driver issues to supervisor; issues disciplinary action to drivers as needed Coordinates with other terminals to meet customer needs and ensure all pick-ups are made Prevents any unnecessary company charges or liabilities Maintains record of mileage, fuel used, repairs made and other expenses Other duties as assignedRequirements: Experience in the intermodal transportation industry strongly preferred Associates degree or equivalent combination of education and relative experience&gt; Ability to use various computer systems Excellent communication, both written and verbal Ability to read and interpret business reports and daily logs Ability to work under general supervision Flexible; able to work in fast-paced environment Ability to work long hours if necessary to handle special customer requests Ability to exercise discretion and independent thinking regarding the general operation of the businessRoadOne provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All new hires must pass a pre-employment background check and drug screen.Job Type: Full-timeJob Type: Full-timePay: $50,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Dispatcher

RAD Medical Transportation Group

This position is for a non-emergency medical transport driver. (Must be 21 or older)Our company specializes in private transportation to hospitals, clinics, adult day cares, etc.When drivers are dispatched, the dispatcher is in constant communication making sure everything is running smoothly and the routes are being done as timely and efficiently as possible.<ul><li>Experience driving larger vehicles like vans is a plus</li><li>Please reply to this ad with a resume to secure an interview</li></ul>Duties Include:<ul><li>Answering the phone (Constant communication with dispatcher)</li><li>Refueling on gas while on the go (Finding the best gas in the area)</li><li>Leaving provided vehicle at garage (Ensure Vehicle safety)</li><li>Bonus Hours (Weekend hours available)</li></ul>Skills Preferred:<ul><li>Customer service skills</li><li>Experience driving vans</li><li>English is preferred but not required</li><li>Hack License</li><li>Wheel chair training</li></ul>Job Types: Full-time, ContractPay: $15.00 - $16.00 per hourExperience:<ul><li>Van driver: 1 year (Required)</li></ul>License/Certification:<ul><li>Hack License (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Work Location: On the road

Non-Emergency Medical Transport Driver

Hertz

<div>Part Time Dispatcher
Wage: $17.00/hr
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Dispatcher position. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
As a Dispatcher, you will be responsible for assisting Lot Operations Managers with car counts, lot checks, assignment of special equipment, and communication with customer service staff about availability of fleet. In addition, you will call overtime as directed by management, coordinate vehicle registration renewals and assist with Lost and Found on an as- needed basis.</div>
 <div>The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
<div></div><div>US EEO STATEMENT
<div>At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture &ndash; and our success and reputation as a company.
</div><div>Individuals are encouraged to apply for positions because of the characteristics that make them unique.
</div><div>EOE, including disability/veteran</div></div></div>

Part Time Dispatcher

Insight Global

<div>
 
 Salary: 49,000
 
 
 
 
 
 
 MUST HAVES:
 
 
 <ul>
 <li>
 2+ years dispatching high‑volume long‑haul / container trucking
 </li>
 <li>
 Experience managing 100+ loads/volume across calls, emails, drivers, and customers
 </li>
 <li>
 Strong customer service and communication skills (direct client interaction)
 </li>
 <li>
 Bilingual: English &amp; Spanish
 </li>
 <li>
 High school diploma
 </li>
 <li>
 Comfortable working fully onsite
 </li>
 </ul>
 
 
 
 
 We are looking for a detail-oriented and proactive Dispatcher with experience in truckload, container drayage, or intermodal freight to coordinate and manage the daily movement of trucks and containers. This role requires strong communication, scheduling, and problem-solving skills to ensure timely pickups, deliveries, and turnarounds while meeting customer and port requirements. There is a very high volume of work to be done so it is crucial this individual is hard working and driven. Lastly, it is important that this individual has great communication, as they will be dealing with customers directly.
 
</div>

MCT Express, Inc.

<div><div><div><div><div>Job Code/Grade:</div><div> 

140628</div><div> 

Pay Status/FLSA Code:</div><div> 

Non-Exempt</div></div><div> 
<div>
Position Title:</div><div> 

Transport Coordinator</div><div> 

Reports To:</div><div> 

Operations Manager</div></div><div> 
<div>
Job Family:</div><div> 

Communications</div><div> 

Reviewed &amp; Updated:</div><div> 

04/01/2026
</div>
</div> 
</div></div>Position Summary: 
Manages the logistics of medical transportation, acting as the bridge between dispatch, medical crews, and facilities. Will prioritize transport requests, assign resources, monitor crews, and ensure compliance with safety regulations. 


Key Responsibilities: 
The Transport Coordinator may be assigned one of more duties. These duties include, but are not limited to, the following:
<ul>
<li>Receive and prioritizes all incoming telephone calls. Demonstrates the ability to effectively channel emergency and non-emergency calls to appropriate personnel.</li>
<li>Effectively triages all in coming requests for service according to the CBD (Criteria Based Dispatch) for individual counties. Training will be provided for employees.</li>
<li>Communications with dispatchers, medical crews, and facilities consistently and efficiently to manage patient transfers.</li>
<li>Obtains required information from party requesting medical transport (as set forth by communications manager).</li>
<li>Participate in training programs as required.</li>
<li>Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors.</li>
<li>Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry.</li>
<li>Enter transport data into CAD systems, maintain records, and ensure regulatory compliance</li>
<li>Monitor the workload of transport resources to ensure equitable distribution and maintain communication equipment.</li>
<li>Assist in organizing patient throughput to improve care delivery and safety.</li></ul> 


Qualifications: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:
<ul>
<li>Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.</li>
<li>Must have computer competency including proficiency with Microsoft Suite, and understanding of database programs.</li>
<li>Typing 40 wpm (minimum).</li>
<li>Must have the ability to consistently deliver outstanding customer service to all internal and external customers.</li>
<li>Highly dependable and ability to meet internal deadlines consistently.</li>
<li>Strong organization skills and attentiveness to detail.</li>
<li>Flexible and adaptable, willing and able to adjust to rapidly changing priorities.</li>
<li>Must have the ability to work independently as well as in groups. Ability to maintain a professional manner and appearance at all times.</li>
<li>Knowledge: Familiarity with medical terminology and emergency medical services procedures</li>
<li>Skills: Strong communication skills, computer literacy, and the ability to triage tasks in high-stress environments.</li>
<li>One to two years of EMS and/or dispatch related experience and/or training preferred.</li>
<li>Knowledge of CAD system and range of software recommended.</li>
<li>Must have the ability to distinguish color differences as the CAD computer uses multiple colors to distinguish the status of ambulances.</li>
<li>Have no non-correctable deficiency in normal vision.</li>
<li>Be able to function in a high stress environment where the work goes from minimal to overload within moments.</li>
<li>Have no hearing impairment that would interfere with using a normal telephone and/or working a radio channel simultaneously.</li>
<li>Must have a mature, courteous, and decisive nature in order to provide maximum customer service under stressful conditions.</li></ul> 


Education Requirements: 
The individual in this position must possess the following education requirements:
<ul>
<li>High school diploma or general education degree (GED).</li></ul> 


Physical Requirements:

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.

Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher.

Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition. 


Cognitive/Psychosocial Requirements: 
The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally: Memorization, critical judgment, problem solving.

Frequently: Simple and complex mathematic skills, reasoning, ability to read, interpret and correspond in various written communication formats.

Constantly: Logic, ethical judgment and reasoning, active listening skills, decision making, ability to communicate effectively in written and verbal formats. 


Clinical Requirements: 
N/A 


Equipment Operated: 
The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator, laminator.

Frequently: Printer, clock.

Constantly: Computer, telephone 


Working Conditions: 
The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel approximately 0% of time. 


Environmental Conditions: 
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock.
The noise level in the work environment is moderate to loud.

The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. MCT Express reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice.</div>

Transport Coordinator

Explore 310+ Dispatcher customer service manager ltl in Miami this May. Find roles across top companies and apply now to boost your career.

310 dispatcher customer service manager ltl jobs In Miami

Dispatcher/Customer Service Manager ( LTL)

Dispatcher, Jackson Memorial Hospital, Patient Transfer Center, Mid-Shift, 1:00PM-11:30PM

Dispatcher

Non-Emergency Medical Transport Driver

Part Time Dispatcher

Dispatcher

Transport Coordinator