controller Jobs in New York United States

controller

desk assistant Jobs in New York United States

desk assistant

event planner Jobs in New York United States

event planner

helper

server

dispatcher

American Medical Response

<div>
 <strong>
  HIRING!
 </strong>
 <strong>
  Dispatchers for Full-Time Position!!
  <br/>
  <br/>
 </strong>
 <strong>
  Now paying between $20.81- $28.94/per hour based on experience!
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Dispatcher functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre-arrival instructions as indicated.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
  </li>
  <li>
   Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
  </li>
  <li>
   Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
  </li>
  <li>
   Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
  </li>
  <li>
   Responsible for generating applicable reports and checking for accuracy.
  </li>
  <li>
   Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
  </li>
  <li>
   Relays instructions from supervisors, messages and emergency information.
  </li>
  <li>
   Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
  </li>
  <li>
   Follows established parameters/formats in receiving requests for service.
  </li>
  <li>
   Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent.
  </li>
  <li>
   Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
  </li>
  <li>
   Skilled in reading and writing English.
  </li>
  <li>
   Ability to communicate clearly on the radio and telephone.
  </li>
  <li>
   Ability to record, transmit, and report information accurately.
  </li>
  <li>
   Ability to efficiently utilize all equipment assigned to him/her.
  </li>
  <li>
   Ability to manage multiple tasks simultaneously.
  </li>
  <li>
   Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
  </li>
  <li>
   Ability to understand basic computer applications.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  GUIDING VALUES AND BEHAVIORS
  <br/>
  <br/>
 </strong>
 <strong>
  Employee Must Consistently Exhibit Our Guiding Principles
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
  </li>
  <li>
   One Team - We respect each other and achieve together what no individual can alone.
  </li>
  <li>
   Innovation - We are driven to develop solutions that inspire progress.
  </li>
  <li>
   Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
  </li>
  <li>
   Ownership - We are accountable for what we do and take pride in how we do it.
  </li>
  <li>
   Citizenship - We are dedicated to being good stewards in the communities we serve.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Choose AMR?
 </strong>
 AMR is one of Global Medical Response&rsquo;s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.
 <br/>
 <br/>
 GMR&rsquo;s Core Behaviors&mdash;keep care at the center, raise your hand, seek to understand, find a way together and be accountable&mdash;unite our teams and set us apart in emergency medical services.
 <br/>
 <br/>
 <strong>
  EEO Statement
  <br/>
  <br/>
 </strong>
 Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
 <br/>
 <br/>
 Check out our careers site
 <em>
  benefits page
 </em>
 to learn more about our benefit options.
 <br/>
 <br/>
 R0050789
</div>


Dispatcher

WNY Logistics, LLC

<div><p><b>Position Overview</b></p>
<p>As a Dispatcher with the C&amp;S Family of Companies, you serve as the primary point of contact for a group of professional drivers (primarily Class A CDL holders). This role is responsible for dispatching loads and ensuring the drivers are set up for success- communicating special instructions for each assignment, assigning the correct equipment, and providing coordination as needed. The dispatcher is tasked with executing the day's workload and informing the correct stakeholders (internal and external) of any deviations from plan. Additionally, this role plays a vital role in creating a culture of safety and in prompt issue resolution- removing obstacles and informing leadership of issues raised / created by drivers or customers.</p>
<p><b>Job Description</b></p>
<p><b>Description</b></p>
<p><b>Pay Rate: $18.50/hour</b></p>
<p><b>Schedule: Suns till Thursday 3:00 pm to 11:30 P</b></p>
<p><b>Benefits Day 1!</b></p>
<ul><li>Review routing and scheduling plan for the shift to ensure all assignments are covered. Dispatch routes and relay information, instruction, and/or messages to drivers. Ensure every driver has what they need to be successful for the day. If loads are uncovered, work with the team to develop a coverage plan, and communicate accordingly.</li>
<li>Utilize appropriate channels to clearly communicate information pertaining to daily transportation operations. Issues may include, but are not limited to: delivery time / plan adjustments, missing product, hours of service issues, safety incidents, etc.Update customer portal when applicable</li>
<li>Engage with the driver workforce. Help site leadership create a best in class work environment. Promptly escalate issues to management and offer solutions on how to resolve.</li>
<li>Responsible for updating the dispatch system to ensure accuracy of information. When a driver returns, complete a debrief process to see how the driver's day went, review paperwork, and make system updates as needed.</li>
<li>Answer phones in a professional manner- troubleshoot and escalate when necessary.</li>
<li>Complete daily safety observations ensuring transportation associates are utilizing preferred work practices.</li>
<li>Ensure drivers are compliant with DOT regulations regarding Hours of Service.</li>
<li>Travel Required:No</li>
</ul><p><b>Environment</b></p>
<ul><li>Office : Office Temperature (65F to 75F)</li>
</ul><p><b>Skills</b></p>
<ul><li>Specialized Knowledge : CDL, General computing ability, Knowledge of OSHA and DOT regulations, Bi-Lingual English/Spanish (Preferred)</li>
<li>Special Skills : Ability to multi-task, Interpersonal skills, Communication (written and oral), Telephone etiquette.</li>
<li>Physical abilities: :</li>
<li>Other: :</li>
</ul><p><b>Years Of Experience</b></p>
<ul><li>2-5 : Experience in a high paced and dynamic environment, Dispatching experience is preferred.</li>
</ul><p><b>Qualifications</b></p>
<p>Driver Engagement, High School Diploma - General Studies, Planning &amp; Execution, Transportation Communication, Transportation Safety</p>
<p><b>Shift</b></p>
2nd Shift (United States of America)
<p><b>Company</b></p>
<p>WNY Logistics, LLC</p>
<p><b>About Our Company</b></p>
<p>WNY Logistics, LLC is one of the largest wholesale grocery suppliers in the Northeast and is one of many companies within the C&amp;S Family of Companies, the largest wholesale grocery supply company in the U.S., and the industry leader in supply chain innovation. At WNY Logistics, We Select the Best&reg; &ndash; those with the motivation, pride, and drive to succeed in our fast-paced world.</p>
<p>Working Safely is a Condition for Employment with Harrington Logistics. WNY Logisticsis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans&rsquo; Readjustment Assistance Act.</p>
<p>Company: WNY Logistics, LLC</p>
<p>Job Area: Transportation</p>
<p>Job Family: Transportation</p>
<p>Job Code: JC0263</p>
<p>Job Type: Full Time</p>
<p>ReqID: R-266527</p></div><p></p>

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>NYC Health + Hospitals/Bellevue is America&rsquo;s oldest public hospital, established in 1736. Affiliated with the NYU School of Medicine, the 844-bed hospital is a major referral center for highly complex cases, with its 6,000 employees including highly skilled, interdisciplinary clinical staff. It sees more than 110,000 emergency room visits and 700,000 outpatient visits annually. Bellevue is an academic medical institution of international renown. We have served as an incubator for major innovations in public health, medical science, and medical education. Bellevue is a Level I Trauma Center delivering around-the-clock care in adult, pediatric, psychiatric and pediatric psychiatric emergencies as well as in the nationally-designated categories of cardiology, neurology, toxicology, and neonatology. In addition to providing comprehensive inpatient and outpatient state-of-the-art care Bellevue is a city-wide medical specialty referral source. Bellevue&rsquo;s clinical centers of excellence include: Emergency Medicine and Trauma Care; Cardiovascular Services; Designated Regional Perinatal Center and Neonatal Intensive Care Unit (ICU); Comprehensive Children&rsquo;s Psychiatric Emergency Program; and Cancer Services.</p><p>
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>4:00 P.M &ndash; 12:30 A.M</b></p><p><b>
This is a full-time position, working 37.5 hours per week. Rotating weekends.</b></p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Purpose of Position</b>:</p><p>
This position is an integral part of the health care setting service and the incumbent receives assignments from the appropriate employee in charge of patient and messenger escort, in accordance with the operational procedures determined by health care setting leadership. Transports patients to and from the Nursing Service and all other patient areas for specialized treatment and examinations as a primary function, but will also perform such other duties as required.</p><p><b>
Examples of Typical Tasks</b>:</p><p>
1. Obtains patient escort assignments and schedules from a designated Dispatcher/Supervisor, Service Department and reports to Nurse-in-Charge.</p><p>
2. Introduces self to patient, explains the nature of the trip, and escorts the patient to and from the Nursing Service to a designated area until someone else assumes responsibility for the patient or given another assignment by the Nursing Supervisor and reports back to the Dispatcher/Supervisor, Service Department.</p><p>
3. Transports patients by wheelchair, stretcher, bed or stretcher-bed, and escorts ambulatory patients, including those with intravenous apparatus to and from various nursing units, x-ray, scheduled therapies, various clinics, other diagnostic and therapeutic units, transfers, discharges, religious and recreation centers within the healthcare setting, accompany children to school within.</p><p>
4. Maintains control of patients&rsquo; charts and releases same only to authorized personnel.</p><p>
5. Maintains records of patient transport activities including the time a patient is picked-up, time of patient&rsquo;s arrival at a specified area and time of patient&rsquo;s return to the Nursing Service.</p><p>
6. Places patients in and out of wheelchair, stretcher, bed, and morgue tray and obtains assistance, if necessary. Positions patents on tables in such areas as x-ray, P.T., etc. and uses Hoyer lifters and other patient lifting devices.</p><p>
7. Escorts newly-admitted patients to designated areas in the health care setting complex and assists them in storing their luggage, packages, clothing and other items.</p><p>
8. Transports bodies and/or assists Mortuary Caretaker in transporting same to the mortuary and places in refrigerator and, when necessary, searches D.O.A.&rsquo;s, completes the required D.O.A.&rsquo;s reports, transports fetus, amputated parts or other specimen to morgue; delivers specimens, charts, x-rays, etc. to and from specified area (such as O.R., wards, laboratories, etc.).</p><p>
9. Responsible for the ready availability, upkeep and cleanliness of wheelchairs, stretchers, stretcher beds and morgue trays, sterilization of incoming patients&rsquo; clothing and other items, when required.</p><p>
10. Performs such other duties as are necessary, when assigned (e.g., collect and deliver regular and emergency requisitions for x-ray, electrocardiograph, basal metabolism, physiotherapy and other diagnostic tests and treatments, assists with transporting various equipment and supplies and other messenger assignment).</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><p>Elementary school graduation or equivalent ability to effectively communicate with patients; Ability to keep simple clinical records.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>How To Apply</b></h2><div><br>
<div><div>
</div><p>If you wish to apply for this position, please apply online by clicking the &quot;Apply for Job&quot; button.</p></div></div></div></div></div>

Nurse Aide (Transport Escort)

Labcorp

<div><p>Labcorp is seeking a Courier to join our team in New York, NY.</p><p></p><p><b>
Work Schedule: Rotating </b>Sundays 11:00am &ndash; 7:30pm; Monday &ndash; Friday 12:00pm &ndash; 8:30pm</p><p></p><p><b>
Job Responsibilities:</b></p><ul><li><p>
Load all necessary suppliers needed for the daily pickups</p></li><li><p>
Complete daily pick up schedule in a timely manner</p></li><li><p>
Deliver all daily picks to your branch at the end of your shift</p></li><li><p>
Handle all specimens and lab samples in a safe and efficient manner</p></li><li><p>
Safely operate a company vehicle and obey all traffic laws</p></li><li><p>
Utilize handheld electronic device to manage daily picks up</p></li><li><p>
Work directly with the dispatcher for additional pick-ups as needed</p></li><li><p>
Evaluate traffic patterns, alternative routes, and weather conditions as needed</p></li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li><p>
No minimum qualifications</p></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
High School Diploma or equivalent</p></li><li><p>
1 or more year(s) of driver/courier experience</p></li><li><p>
1 or more year(s) Customer service experience</p></li></ul><p></p><p><b>
Additional Job Standards:</b></p><ul><li><p>
Very punctual with strong time management skills</p></li><li><p>
Strong attention to detail and organizational skills</p></li><li><p>
Ability to problem solve customer issues</p></li><li><p>
Able to lift up to 50 lbs.</p></li><li><p>
Must have a Valid Driver&rsquo;s License and clean driving record</p></li><li><p>
Must be at least 21 years&rsquo; old</p></li></ul><p></p><p><b>
At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!</b></p><p></p><p>
LabCorp seeking a Courier to join our team in New York, NY. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients.</p><p></p><p><b>
Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.</b></p><p></p><p><b>
**Pay Range: $17.75 - $21.00 per hour</b></p><p><b>
2nd Shift Differential
</b></p><p></p><p>All job offers will be based on a candidate&rsquo;s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data</p><p></p><p><b>
Benefits:</b> Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN &amp; Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.</p><p></p><p><b><i>
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!</i></b></p><p></p><p><b>
Labcorp is proud to be an Equal Opportunity Employer:</b></p><p>
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.</p><p></p><p><b>
We encourage all to apply</b></p><p>
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.</p></div><p></p>

Medical Courier/Driver - Company Vehicle Provided For Personal Use

HARVARD PROTECTION SERVICES

<div>Position Objective:
<div><b>
Company Overview:</b></div><div></div><div><br>
Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among with our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly.</div><div></div><div><b><br>
Job Summary:</b></div><div></div><div><br>
Our Customer Service Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Customer Care personnel are responsible for providing professional customer-focused security and life safety services for the people and the property they protect and our employees.</div>
Essential Duties and Responsibilities:
<ul><li>Maintain a professional demeanor while aiding customers, employees, visitors, and guests</li><li>
Maintain a visible presence in the facility / building assigned</li><li>
Monitor the environment, with the ability to detect suspicious and unsafe activity</li><li>
Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests</li><li>
Greet customers, visitors, staff, tenants, guests in a professional manner always</li><li>
Answers questions and assists guests and employees in a customer focused, supportive manner</li><li>
Answer all phones in a professional manner</li><li>
Permit authorized persons to enter property and monitor entrances and exits</li><li>
Know the facility / building policies and procedures, and enforce them within the required limits</li><li>
Perform required patrols of designated areas on foot or in vehicle</li><li>
Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements</li><li>
Follow established emergency action planning and procedures</li><li>
Monitor alarms and systems, as required
</li><li>Prepare reports on accidents, incidents, and suspicious activities, as directed</li><li>
The essential duties and responsibilities may differ by customer location assigned</li></ul>
Knowledge and Skill Requirements:
<ul><li>State or municipality mandated security officer licenses</li><li>
Minimum High School Diploma, GED or the equivalent</li><li>
Must have reliable means of communication and transportation</li><li>
Must have a security guard license or be able to obtain one within an acceptable period</li><li>
Strong interpersonal communication skills and friendly, professional demeanor</li><li>
Neat and professional appearance</li><li>
Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices.
</li><li>Write routine correspondence, to include log entries and incident reporting</li><li>
Previous contract security, law enforcement, military, customer service experience helpful</li></ul>
Compensation:
<div>
Harvard Protection Services offers a competitive hourly pay rate with health &amp; welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities.</div><div><b><br>
About Harvard Protection Services:
</b></div><div>Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer&rsquo;s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers.</div><div></div><div><br>
Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities</div><br>
<div></div>
Salary &amp; Wage Details: USD $19.00/Hr. Schedule: Days Vary, Overnight shifts and Evening Shifts Available</div>

Security-Floater -36897

Veyo

<div>
 <strong>
  Have a car? Earn a $1,000 BONUS + $10,000 GUARANTEE* when you sign up to drive your own vehicle and help transport others to healthcare appointments around Phoenix!
  <br/>
  <br/>
 </strong>
 Veyo is a mission-driven company helping individuals get to and from their non-emergency medical appointments. We're actively seeking local drivers to partner with us. As a Veyo driver, you use your own vehicle, set your own schedule, and make a meaningful impact in your community.
 <br/>
 <br/>
 <strong>
  Why Drive with Veyo?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   No Hidden Fees: You keep 100% of what you earn.
  </li>
  <li>
   Get Paid Weekly: Direct deposits straight to your account.
  </li>
  <li>
   Use Your Own Car: No expensive vehicle lease required.
  </li>
  <li>
   Flexible Hours: Drive when you want, as much as you want.
  </li>
  <li>
   Daytime Driving: Most trips happen between 6:00 AM and 6:00 PM.
  </li>
  <li>
   Community Impact: Help people get the care they need.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements To Apply
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 21 years old
  </li>
  <li>
   Minimum of 3 years of driving history in the US
  </li>
  <li>
   No more than two moving violations or accidents in the past three years
  </li>
  <li>
   Valid driver&rsquo;s license
  </li>
  <li>
   Able to pass a background check (no felonies in the past seven years)
  </li>
  <li>
   Valid vehicle insurance and registration
  </li>
  <li>
   A 4-door vehicle from 2006 or newer*
  </li>
  <li>
   Own an iPhone or Android smartphone
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How It Works
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Open the Veyo Driver App and log in
  </li>
  <li>
   Accept trip requests as they come in
  </li>
  <li>
   Pick up members at their scheduled locations
  </li>
  <li>
   Drop them off safely at their appointments
  </li>
  <li>
   Repeat and get paid weekly!
  </li>
  <li>
   View our current rewards and terms here: https://support.veyo.com/hc/en-us/articles/360022522672-Current-Rewards-for-New-Drivers
  </li>
 </ul>
</div>


Non-Emergency Medical Driver – $10,000 Guarantee + Bonus

Probook

<div><h2 class="jobSectionHeader"><b>The Mission</b></h2><h2 class="jobSectionHeader"><b>
About Probook</b></h2><p><b>
Probook</b> is the AI dispatcher for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.<br>
<br>
Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 &quot;band-aid&quot; fix and a $20,000 system replacement. By automating proactive communication and around-the-clock workflows, Probook ensures a consistent customer experience without the need for 24/7 manual staffing. We unify these processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.</p><p><b><br>
Your mandate:</b></p><ul><li><p>
Build the &quot;Post-Sales Engine&quot; that turns high-stakes, high-touch customer delivery into a repeatable, scalable machine.</p></li><li><p>
You own the entire customer lifecycle&mdash;from signed agreement through implementation, renewal, and expansion.</p></li></ul><h2 class="jobSectionHeader"><b><br>
The Strategic Challenge</b></h2><p><b>
Your Goal: Transition from Founder-Dependent to Scalable Excellence.</b></p><p><br>
To date, we've onboarded every single customer in person. We've learned an enormous amount about what drives successful adoption&mdash;now we need to document it, systematize it, and scale it. You will architect a repeatable post-sales motion that maintains white-glove quality at scale, where no step gets dropped and every touch meets the standards our founders have set.</p><h2 class="jobSectionHeader"><b><br>
The Mandate</b></h2><ul><li><p><b>
&quot;Zero-Defect&quot; Customer Operations Architecture:</b> Build a standardized Post-Sales Playbook that coordinates complex configurations and training across multiple products simultaneously across customer segments. Achieve 100% pre-launch completion and drive down Time-to-First-Value. Build systems that drive down response times and create real-time Health Score visibility tracking for customer performance against success metrics.</p></li><li><p><b>
Net Revenue Retention (NRR) Engineering:</b> Engineer renewals, don't force them. Track Health Scores and intervene proactively. Target 95%+ Gross Revenue Retention and ensure top accounts renew early.</p></li><li><p><b>
Strategic Expansion &amp; Entrenchment:</b> Operationalize &quot;Land and Expand&quot;&mdash; drive outcomes and communicate value so crisply that customers expand usage organically. Drive deep product adoption measured by activity levels&mdash;your proxy for entrenchment. Identify and close expansion opportunities. Target 120%+ Net Revenue Retention with customers pulling from you.</p></li><li><p><b>
The &quot;Scale-Ready&quot; Organization:</b> Deconstruct the &quot;Founder Instinct&quot;&mdash; codify what George does intuitively into playbooks that new teammates can execute from day one. Build a training machine that gets new hires fully productive within 60 days. Split the team into specialized roles as you scale while maintaining talent density by hiring A-Players who raise the team average.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Who You Are</b></h2><ul><li><p><b>
A &ldquo;Safe&rdquo; Set of Hands:</b> You ultimately own customer outcomes and their end-to-end experience. When issues arise, you lead de-escalation, bring clarity amid complexity, and drive thorough solutions that support measurable long-term customer success.</p></li><li><p><b>
A Builder, Not Just a Manager:</b> You thrive in ambiguity. You don't need a pre-existing playbook; you want to write it. You are a player-coach who will manage marquee accounts personally while building the systems for your team.</p></li><li><p><b>
A Talent Magnet:</b> You already have talent excited to follow you here. You&rsquo;re capable of building systems for attracting, closing, retaining, and enabling A+ talent.</p></li><li><p><b>
A Technical Project Manager:</b> While this is not an IC role, you will have to do the job in order to build out processes that are able to sustain complex, multi-stakeholder implementations with precision. Your systems coordinate hundreds of inputs across hundreds of customers simultaneously and hold teammates accountable to not dropping threads.</p></li><li><p><b>
Operationally Rigorous:</b> You manage by metrics, not vibes. You inspect the business end to end, maintain a deep understanding of the full customer portfolio, and use data to identify themes, surface risks and opportunities early, and drive proactive action.</p></li><li><p><b>
A Commercial Animal:</b> You are comfortable discussing money. You view &quot;Success&quot; as a revenue function and know how to pivot a &quot;how do I fix this?&quot; conversation into an upsell.</p></li><li><p><b>
A &quot;Blue Collar Whisperer&quot;:</b> You can speak to a PE-backed exec in the morning and a third-generation plumber in the afternoon. You earn trust with people who value action over slides. Buzzwords don't work here&mdash;clarity and competence do.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Requirements</b></h2><ul><li><p><b>
5+ years of post-sales or training/enablement leadership</b> in B2B SaaS (Series A-C stage preferred)</p></li><li><p><b>
Proven transition experience:</b> You have successfully taken a company from founder-led customer success to a scalable post-sales organization</p></li><li><p><b>
Complex training/implementation chops:</b> Experience managing technical onboarding for high-value vertical solutions ($50k+ ACV) with non-technical buyers</p></li><li><p><b>
Commercial track record:</b> You have owned NRR targets and hit 115%+ through a combination of retention and expansion</p></li><li><p><b>
Player-coach mentality:</b> You have personally managed strategic accounts while simultaneously building the team and systems around you</p></li><li><p><b>
NYC based:</b> Excited to work in-office 5 days/week in our high-intensity, high-collaboration culture (~9am - 6pm)</p></li></ul><p><b><br>
Massive Plus:</b></p><ul><li><p>
Background in field services, logistics, or operational software</p></li><li><p>
Track record of building Implementation, CS, and Support functions from scratch</p></li></ul><h2 class="jobSectionHeader"><b><br>
Why Join Probook?</b></h2><ul><li><p><b>
The Market:</b> A $700B industry with clear tailwinds: AI adoption, labor shortages, and generational transitions creating demand for operational modernization. We are defining the category, not fighting for share.</p></li><li><p><b>
The Traction:</b> $10M ARR in 18 months. Cash-flow positive. Product-market fit is established; we are now optimizing for scale.</p></li><li><p><b>
The Upside:</b> A meaningful equity stake in a company that controls its own destiny.</p></li></ul><h2 class="jobSectionHeader"><b><br>
Compensation &amp; Benefits</b></h2><ul><li><p><b>
Competitive Compensation:</b> 200-300K base and performance-based bonus tied to GRR, NRR, and TTFV milestones</p></li><li><p><b>
Equity:</b> Significant equity stake&mdash;you are a founding member of the CS team</p></li><li><p><b>
Health:</b> Comprehensive medical, dental, and vision coverage</p></li><li><p><b>
Lifestyle:</b> &quot;Take what you need&quot; vacation policy, monthly food stipend, and unlimited office snacks</p></li><li><p><b>
Access:</b> Direct access to world-class investors and advisors</p></li></ul></div>

VP of Customer Success

Explore 7+ Dispatcher in New York United States this March. Find roles across top companies and apply now to boost your career.

7 dispatcher jobs In New York United States

Dispatcher

Dispatcher

Nurse Aide (Transport Escort)

Medical Courier/Driver - Company Vehicle Provided For Personal Use

Security-Floater -36897

Non-Emergency Medical Driver – $10,000 Guarantee + Bonus

VP of Customer Success