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duty manager customer services delhi

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 DUTY MANAGER - CUSTOMER SERVICES
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; SPECIFIC RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Take charge of various work areas in passenger service operations
 </li>
 <li>
 Ensure close liaison with Airlines on all matters for smooth operations
 </li>
 <li>
 Attend to investigation and complaints raised by airlines or passengers
 </li>
 <li>
 Ensure client satisfaction
 </li>
 <li>
 Airline meetings to resolve issues or complaints
 </li>
 <li>
 Follow up with airlines and passengers on incidents to provide closure and service recovery
 </li>
 <li>
 Review work procedures and implement solutions to improve service
 </li>
 <li>
 Monitoring of SLA &amp; agreed service standards to ensure compliance and achievement of such standards
 </li>
 <li>
 Lead, organize and motivate staff, monitor staff performance
 </li>
 <li>
 Carry out investigations relating to discrepancies, lapse and errors
 </li>
 <li>
 Brief all staff on new instructions and requirements &amp; ensure all staff complies to company regulations and discipline
 </li>
 <li>
 Build and maintain an efficient operation team
 </li>
 <li>
 Interview and appraise staff; monitor and control the staff over time/ attendance
 </li>
 <li>
 Responsible for the safety and quality of the function /task performed
 </li>
 <li>
 Oversee special handling requirements (MAAS, VIP, etc.) to ensure smooth handling.
 </li>
 <li>
 Attend to passengers who require special assistance.
 </li>
 <li>
 Other standards as agreed with the airlines
 </li>
 <li>
 Responsible for reporting to his superiors on occurrences, events, violations and acts that may affect safety, security and company reputation
 </li>
 <li>
 Undertake more functions when required
 </li>
 <li>
 Airline meetings to resolve issues or complaints.
 </li>
 <li>
 Follow up with airlines and passengers on incidents to provide closure and recovery service if necessary.
 </li>
 <li>
 Review work procedures and solution implementations to improve service.
 </li>
 <li>
 Monitoring of SLAs and agreed service standards to ensure compliance and achievement of such standards.
 </li>
 <li>
 Lead and motivate operational staff to carry out their duties according to the requirements of the airlines.
 </li>
 <li>
 Monitor staff performance
 </li>
 <li>
 Carry out investigations relating to discrepancies, lapse and errors
 </li>
 <li>
 Brief all staff on new instructions and requirements
 </li>
 <li>
 Ensure that all staff complies with company regulations and maintain overall discipline.
 </li>
 <li>
 Plan and monitor staff deployment to ensure smooth operations.
 </li>
 <li>
 Oversee special handling requirements (MAAS, VIP, etc.) to ensure smooth handling.
 </li>
 <li>
 Attend to passengers who require special assistance
 </li>
 <li>
 Designated reporting to Sectional Heads - Passenger Services on shift basis.
 </li>
 <li>
 Maintain updates on Passenger Handling Procedures as received from time to time from Regulatory authority/Customer airlines Manuals / Corporate HQ on operating procedures and assure that the subordinates are fully aware of any new updates in this regard by dissemination of information in time.
 </li>
 <li>
 Assure all log entries are correctly updated on shift to shift basis
 </li>
 <li>
 Assist the management to control staff overtime without affecting the operations.
 </li>
 <li>
 Check staff appearance and grooming to ensure that all staff members report to duty neat, clean and in full uniform.
 </li>
 <li>
 Coordinate with Customer airlines to build strong relationship that is essential for smooth operations.
 </li>
 <li>
 Coordinate with Airports authorities to ensure good relationships that will upgrade business operations.
 </li>
 <li>
 Follow up and take necessary action against instructional emails, SITA messages, inform all concerned for immediate action
 </li>
 <li>
 Monitor closely all on sight activities such as Passenger Checking /Baggage Handling /Gate operations.
 </li>
 <li>
 Reports any irregularities to Safety Coordinator at the station.
 </li>
 <li>
 Prepares and submits a monthly inventory (stationery requirements) each airline to avoid any Last minute shortages.
 </li>
 <li>
 Prepare staff monthly roster for the Passenger personnel.
 </li>
 <li>
 Check Staff daily attendance.
 </li>
 <li>
 Reply to all queries / complaint and claims received and report to the respective Managers (Passenger /Ramp Services)
 </li>
 <li>
 Plan staff annual leaves.
 </li>
 <li>
 Prepares a detailed monthly activity report.
 </li>
 <li>
 Responsible for exercising due diligence towards Health &amp; Safety of self &amp; others in the organization as well as environmental protection issues.
 </li>
 <li>
 Responsible for Safety &amp; Quality of the function / Task performed.
 </li>
 <li>
 Deputize for Sr. Manager/Manager for administration and/ or operational function/ responsibilities as and when required.
 </li>
 <li>
 coordinate and interact with various government agencies (ATC, AAI, DGCA, BCAS etc.) in order to ensure smooth flight operations (Pre/Post flight)
 </li>
 <li>
 Extend proper communication to staff periodically for delay and before schedule operations etc.
 </li>
 <li>
 Ensure safe and secure operations and flight departure on or before schedule time in coordination with respective flight supervisors
 </li>
 <li>
 Establish counter management, que management and proper boarding guidelines
 </li>
 <li>
 Coordinate crew movement as per the airline specifications
 </li>
 <li>
 ensure FHR is properly filled and timely signed by respective airline representative
 </li>
 <li>
 Arrange proper equipment allocation for flight operations and ensure that equipment requirement of flight/freighter is met
 </li>
 <li>
 With proper rostering ensure availability of adequate trained manpower at respective locations within the passenger terminal and coordinate with duty officers of other departments for the same
 </li>
 <li>
 conduct staff evaluation as and when required in liaison with the respective supervisors
 </li>
 <li>
 Conduct/arrange training staff as and when necessary. Handle staff grievances and complaints and other administrative issues.
 </li>
 <li>
 Ensure availability of required number of staff in each area, including hiring of staff
 </li>
 <li>
 Ensure and organize training and monitor training standards in accordance with company and carrier requirements
 </li>
 <li>
 Ensure availability of required handling equipment
 </li>
 <li>
 Ensure terminal discipline at all times
 </li>
 <li>
 Monitor rostering of staff for effective cross utilization
 </li>
 <li>
 Establish administrative practices and implementing cost cutting measures
 </li>
 <li>
 Ensure licensing, installation and maintenance of communication facilities
 </li>
 <li>
 Arrange and ensure transportation of crew and staff, where applicable
 </li>
 <li>
 Liaison with carriers, authorities at the airport, OAL and handling agencies
 </li>
 <li>
 Ensure that performance standards set forth in the carrier&rsquo;s handling agreement are met in all respects
 </li>
 <li>
 Conduct regular meetings with customer airlines for service feedback and improvements
 </li>
 <li>
 Coordinate activities of the airport operations as far as flight handling is concerned and extend proper communication to staff periodically
 </li>
 <li>
 Monitor flight operations including pre-flight, arrivals, departures and post-flight activities
 </li>
 <li>
 Conduct briefing in advance of the day&rsquo;s operations and solutions to the problems faced by the staff periodically
 </li>
 <li>
 Prepare staff performance/appraisal reports as per company rules
 </li>
 <li>
 Coordinate and interact with various government agencies and maintain rapport in order to ensure smooth flight operations
 </li>
 <li>
 Handle staff grievances and complaints within reasonable time span
 </li>
 <li>
 Handle multiple tasks to maintain optimum work output
 </li>
 <li>
 Coordinate with the security/vigilance department
 </li>
 <li>
 Be part of the AOCC and be able to take decisions and implement them whenever and wherever required
 </li>
 <li>
 Update staff about changes and advise them about their progress periodically verbally and in writing
 </li>
 <li>
 Ensure proper implementation of company policies and procedures
 </li>
 <li>
 Sanction/monitor leave records of staff and check sufficient staff is available for flight requirement
 </li>
 <li>
 Check on absenteeism and take necessary action to avoid discrepancies and complaints from the customer.
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 <li>
 Perform any other function as required by the VP-CS
 </li>
 </ul>
 
 
 
 
 EDUCATIONAL QUALIFICATION
 
 
 <ul>
 <li>
 Bachelor/Master&rsquo;s Degree in Business Administration
 </li>
 </ul>
 
 
 
 
 
 RELEVANT EXPERIENCE
 
 
 <ul>
 <li>
 96-120 months in a supervisory environment, including successful management of multi-cultural teams.
 </li>
 <li>
 Have demonstrated ability in preparing senior management reports and data analysis
 </li>
 <li>
 Have the appropriate skill set, to set and manage priorities
 </li>
 <li>
 Exceptional command over MS Office (excel), Excellent command over written and spoken English with the ability to document operational business case scenarios, develop process flow documentation.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOURS
 
 
 <ul>
 <li>
 Demonstrate excellent managerial and leadership skills
 </li>
 <li>
 Good communicator and able to relate to all levels of staff
 </li>
 <li>
 A team player and leader at handling cross-sectional teams
 </li>
 <li>
 Comprehend and translate complex data and its relationship to trends and observations
 </li>
 </ul>
 
 
</div>

DUTY MANAGER - CUSTOMER SERVICES DELHI

Adani Defence and Aerospace

<div>
 
 
 Import/Export Compliance &amp; Liaison Lead
 
 
 
 
 Location :Delhi
 
 
 
 
 
 
 
 Key Roles &amp; Responsibilities
 
 
 <ul>
 <li>
 
 Regulatory Liaison &amp; Compliance
 
 </li>
 <li>
 Maintain proactive and professional relationships with officers across:
 </li>
 <li>
 Department of Defence Production (DDP)
 </li>
 <li>
 Directorate General of Foreign Trade (DGFT)
 </li>
 <li>
 Defence Industries Production (DIP)
 </li>
 <li>
 Customs &amp; GST
 </li>
 <li>
 Delhi Police Licensing Unit
 </li>
 <li>
 Ministry of Home Affairs (MHA PM Division)
 </li>
 <li>
 DRI Section - DGCA
 </li>
 <li>
 DPIIT - Ministry of Commerce
 </li>
 <li>
 Ensure timely approvals, clearances, and documentation for import/export activities.
 </li>
 <li>
 Monitor and interpret changes in defence trade regulations, customs procedures, and licensing norms.
 </li>
 <li>
 
 Documentation &amp; Process Management
 
 </li>
 <li>
 Prepare and manage import/export documentation including shipping bills, invoices, customs declarations, and DGFT filings.
 </li>
 <li>
 Coordinate with internal teams for timely submission of NFAs, change orders, and contract amendments.
 </li>
 <li>
 Ensure compliance with EOU/DTA norms, duty structures, and tax implications.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Vendor &amp; Stakeholder Coordination
 
 </li>
 <li>
 Liaise with vendors, freight forwarders, and customs brokers to ensure smooth logistics and timely delivery.
 </li>
 <li>
 Support internal teams in procurement planning, rate contracts, and vendor development.
 </li>
 <li>
 
 Audit &amp; Reporting
 
 </li>
 <li>
 Maintain audit-ready records for all import/export transactions.
 </li>
 <li>
 Generate MIS reports on trade volumes, duty savings, and regulatory interactions.
 </li>
 </ul>
 
 
 
 
 
 Key Result Areas (KRAs)
 
 
 <ul>
 <li>
 Timely acquisition of import/export licenses and clearances.
 </li>
 <li>
 Zero non-compliance incidents in audits and inspections.
 </li>
 <li>
 Effective coordination with government departments leading to reduced turnaround time.
 </li>
 <li>
 Accurate and complete documentation for all shipments.
 </li>
 <li>
 Contribution to cost savings through duty optimization and process efficiency.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Graduate/Postgraduate in International Trade, Supply Chain, or related field.
 </li>
 <li>
 Preferably with certifications in EXIM procedures, DGFT compliance, or customs law.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 10&ndash;15years in import/export operations within Defence, aerospace, or high-compliance sectors.
 </li>
 </ul>
 
 Proven experience in government liaison and regulatory compliance
 
 
 
 
 
 
 
 
 Joy Saha
 
 
 9898791075
 
 
 Aditya Sharma
 
 
 8769687808
 
</div>

Import Export Manager

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 .
 
 
 
 
 
 Senior Manager &ndash; GSE - Maintenance
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 
 Sr. Manager
 
 &ndash;
 
 GSE Maintenance is responsible to assist BU Head of Department to ensure that maintenance of all ground support equipment is carried out in a timely manner as per AISATS GSE policy.
 
 <ul>
 <li>
 This position will be responsible to carry out maintenance activities for the entire South Zone.
 </li>
 <li>
 Ensure that maintenance of GSE is carried out in accordance with the procedures laid down by company policy, manufactures&rsquo; manuals and regulatory requirements
 </li>
 <li>
 Ensure sufficient spare stock for GSE repair
 </li>
 <li>
 Ensure inventory and tagging of GSE as per company policy
 </li>
 <li>
 Ensure GSE replacement is planned as per company policy
 </li>
 <li>
 Ensure that maintenance skills set is updated through proper training
 </li>
 <li>
 Ensure training of maintenance staff take place as per company training matrix and manufacturers&rsquo; recommendations
 </li>
 <li>
 Ensure that maintenance team is updated with latest policies, procedures and regulations
 </li>
 <li>
 Assist BU Heads for optimization of resources/GSEs and cost reduction
 </li>
 <li>
 Contribute to formulate GSE maintenance procedures and policies in accordance with company&rsquo;s vision, mission, value and legal procedures; and implement the approved ones
 </li>
 <li>
 Ensure services are delivered as per agreed SLA with clients
 </li>
 <li>
 Assist AVP ramp/HOD to achieve goals, market share, revenue levels, cost reduction and/or operational efficiency
 </li>
 <li>
 Lead and coordinate his/her subordinates during his/her shift. deliver targets, monitor and evaluate his/her subordinates&rsquo; performance and provide feedback, reports
 </li>
 <li>
 Make spot checks to ensure that safety practices are followed, take necessary steps to correct and irregularity.
 </li>
 <li>
 Contributes in preparing procedures/instructions and training procedures for equipment operations when required
 </li>
 <li>
 Assist BU-Heads to prepare budget of GSE maintenance
 </li>
 <li>
 Ensure that spares&rsquo; stock and inventory is properly planned and maintained to ensure continuity of services
 </li>
 <li>
 Monitor monthly realization of department targets
 </li>
 <li>
 Measure and evaluate his/her individual performance and development, attends planned training and projects for self-improvement
 </li>
 <li>
 Observe customer satisfaction, make proposals for improvement.
 </li>
 <li>
 Communicate and attend meetings with other departments and external agencies to ensure smooth service s.
 </li>
 <li>
 Maintain good working relationship with customers and all stake holders.
 </li>
 <li>
 Ensures that equipment that are used in ramp services are functional well, and instructs maintenance team to eliminate deficiencies.
 </li>
 <li>
 Ensures the security and safety of the company property (equipment, stationery items, etc)
 </li>
 <li>
 Ensures the confidentiality of all information regarding the company and the work he/she performs, ensure the security of valuable documents.
 </li>
 <li>
 Ensure upkeep of AISATS offices and staff grooming and uniform regulations are followed strictly.
 </li>
 <li>
 Ensure that branding, corporate image and service standards are never jeopardized under any circumstances
 </li>
 <li>
 Ensure that his/her team works in line with AISATS values, principles and procedures; serve as role model for employees in his/her team.
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 
 
 
 <ul>
 <li>
 Minimum 10 years&rsquo; experience in ramp operations and GSE Maintenance
 </li>
 <li>
 Experience in resources (manpower) management.
 </li>
 <li>
 Able to learn and develop new skills.
 </li>
 </ul>
 
 
 
 
 
 For a successful role as Sr. Manager &ndash;GSE-Maintenance services, he/she should have the following traits:
 
 
 <ul>
 <li>
 Demonstrate excellent supervisory and leadership skills.
 </li>
 <li>
 Good communicator and able to relate to all levels of staff with excellent interpersonal skills.
 </li>
 <li>
 Fluency in written and spoken English.
 </li>
 <li>
 Individual with high energy levels. Ability to lead a diverse team and display leadership skills while handling cross sectional team.
 </li>
 <li>
 Ability to think logically, in addition to managing operational pressure.
 </li>
 <li>
 A problem solver, with the ability to make quick decisions based on available facts.
 </li>
 <li>
 Proven ability to lead, mentor and a young and dynamic group of talent.
 </li>
 <li>
 Ability to understand and interpret customer airlines operational manuals.
 </li>
 <li>
 Ability to work in teams, whilst displaying a high degree of motivation enthusiasm and commitment.
 </li>
 <li>
 Staff must be physically fit to work in shifts and under adverse weather conditions.
 </li>
 </ul>
 
 
</div>

Senior Manager – GSE - Maintenance

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager - Maintenance (H1)
 
 
 
 
 Location: Delhi
 
 
 
 
 
 
 
 
 JOB PURPOSE &amp; KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Accomplishes maintenance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
 </li>
 <li>
 Achieves maintenance operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
 </li>
 <li>
 Meets maintenance financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
 </li>
 <li>
 Provides engineering support by responding to requests for mechanical and electrical problems.
 </li>
 <li>
 Complies with codes by adhering to requirements; advising senior management on needed actions.
 </li>
 <li>
 Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
 </li>
 <li>
 Updates mechanical engineering job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
 </li>
 <li>
 Enhances facilities services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
 </li>
 <li>
 Ensure that the Preventive and Predictive Maintenance Programs make significant contribution to the reduction of Maintenance costs and to the increase of equipment availability.
 </li>
 <li>
 Ensures that all Maintenance personnel provide a high level of customer satisfaction.
 </li>
 <li>
 That performance feedback data is used to strengthen the achievements of the Maintenance Department.
 </li>
 <li>
 Implement appropriate corrective actions in response to preventative and predictive Maintenance data.
 </li>
 <li>
 Ensure predictive and preventative Maintenance activities are properly documented and that documentation is controlled and available to all Maintenance personnel.
 </li>
 <li>
 Coordinate precision Maintenance technologies including, but not limited to, machinery alignment, rotating equipment balancing, and lubrication.
 </li>
 <li>
 Manage critical spare part inventory.
 </li>
 <li>
 Troubleshoot process and equipment problems by identifying and analyzing malfunctions, determining causes of problems, and developing and implementing corrective action.
 </li>
 <li>
 Recommend and implement systems and processes to improve productivity, product quality and employee safety.
 </li>
 <li>
 Coordinate programs such as emergency, preventive and predictive Maintenance to insure optimum equipment capability.
 </li>
 <li>
 Identify training needs and capability &ldquo;gaps&rdquo;. Implements training and development plans for Maintenance employees to ensure employee competency.
 </li>
 <li>
 Continuously improve operational processes by leveraging personal and team knowledge and expertise.
 </li>
 <li>
 Maintain effective systems for employee communications, continuous improvement and other systems that support business objectives.
 </li>
 <li>
 That the records, reports, and charts are kept up to date as an aid to improve Maintenance support services.
 </li>
 <li>
 Overall in charge of the Maintenance activities.
 </li>
 <li>
 Drawing up and implementation of Preventive Maintenance Schedules of Equipment.
 </li>
 <li>
 Monitoring all the Maintenance of Equipment done in Maintenance Centre &amp; with outside parties.
 </li>
 <li>
 Responsible for the allocation work, maintaining and preparation of comprehensive report
 </li>
 <li>
 Ensure only one manager on leave/OFF, so that one manager is present in all the days, they can recommend leave to technicians, shift technicians considering the man power requirement for the routine checks, servicing and break down repairs.
 </li>
 <li>
 Ensuring updating of Maintenance Records in the BOS.
 </li>
 <li>
 Monitoring of Refueling of Equipment and Diesel, Engine Oil and Hydraulic Oil consumption &amp; Maintenance of fuel, record through BOS.
 </li>
 <li>
 Monitoring of Job order bills and cash bills certification.
 </li>
 <li>
 Projecting and demanding spares requirement for and monitoring spares availability for various ongoing jobs &amp; for replenishment of stock.
 </li>
 <li>
 Indigenization and Import substitution.
 </li>
 <li>
 Monitoring of impress cash &amp; settlement
 </li>
 <li>
 Fulfilling mandatory requirements as per Factories Act for Factory inspector&rsquo;s inspection &ndash; vis-a-vis Pressure Vessels, Fire Points in Workshop, Electrical Equipment Safety requirements etc., and adherence to safety norms.
 </li>
 <li>
 Ensure cleanliness of workshop &amp; stores.
 </li>
 <li>
 Monitoring of Safety Audit requirements of ISAGO Customer Airlines
 </li>
 <li>
 Calibration Check of Instruments of Equipment used on Aircraft, Load Test of GPU&rsquo;s, Inspection dates on Fire Extinguisher Trolleys, Jacks etc.
 </li>
 <li>
 Monitoring AO requirements on Safety / Security &ndash; AEP, AVP, ADP&rsquo;s etc.
 </li>
 <li>
 Organizing Periodic Training of Technicians on Emergency Procedures for retrieval of Equipment.
 </li>
 <li>
 Authorized to sign material gate pass and fuel vouchers
 </li>
 <li>
 Any other assignments allotted from time to time.
 </li>
 <li>
 He will be assisted by the Assistant Manager, DM&rsquo;s and Supervisors
 </li>
 <li>
 Responsible and accountable for overall quality, safety and security of operations.
 </li>
 <li>
 You will be responsible and accountable to make necessary operational decisions related to safety and security matters at all times whilst on duty.
 </li>
 </ul>
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering or Equivalent GSE Experience.
 </li>
 </ul>
 
 
 <ul>
 <li>
 96 months of experience in the relevant field
 </li>
 <li>
 Have demonstrated ability in preparing managing report and data analysis.
 </li>
 <li>
 Should be able to handle a mass manpower
 </li>
 <li>
 Should possess good command over computer application.
 </li>
 <li>
 Possesses openness to new challenges
 </li>
 <li>
 Willingness to go beyond the challenges and meet the deadlines.
 </li>
 <li>
 Possesses good communication skills.
 </li>
 <li>
 Should have the ability to solve problems
 </li>
 <li>
 Should be service oriented
 </li>
 </ul>
 
 
</div>

Manager - GSE Maintenance

Curefit

<div>
 
 
 Designation
 
 - Sales Advisor - EBO (Onsite - instore level)
 
 
 
 Experience
 
 - Min of 1+ Exp (In Fashion &amp; Apparels or Footwear Segment)
 
 
 
 Location
 
 - Dwarka (Delhi), Gaur Central RDC (Ghaziabad), Indirapuram Habitat Centre (Ghaziabad) &amp; Central market - Sector 120 Noida
 
 
 
 Job Type
 
 : Full Time
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 ● Greet and welcome customers
 
 
 ● Understand customer needs
 
 
 ● Suggest the right products suited to the customers&rsquo; needs
 
 
 ● Provide accurate information (e.g. product features, offers, policies)
 
 
 ● Answer customers&rsquo; queries about specific products/policies
 
 
 ● Encourage product trials, and assist customers in their buying decision
 
 
 ● Ensure visual merchandising as per the guidelines
 
 
 ● Ensure a pleasant and welcoming retail environment
 
 
 ● Achieve sales and KPI targets
 
 
 ● Direct customer feedback and complaints to the Store Manager
 
 
 ● Handle billing, inventory, and other transactions
 
 
 ● Guide new advisor members
 
 
 ● Ensure an organized and pleasant back store
 
 
 ● Ensure safety of colleagues, customers, store assets and inventory
 
 
 ● Any other day to operational aspects
 
 
 
 
 
 
 You can also drop in your resumes to deepak.r@curefit.com or can directly drop into WhatsApp number - 7483587916
 
 
</div>

Retail Sales Specialist

<div>
 
 
 ABOUT AIR INDIA SATS AIRPOST SERVICES PRIVATE
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Senior Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: DELHI
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Senior Manager &ndash; HRBP for Airport Operations acts as a strategic partner to operational leadership, aligning HR strategies with business goals to enhance workforce performance, compliance, and employee engagement in a dynamic airport environment.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 Strategic HR Partnership
 
 
 <ul>
 <li>
 Collaborate with airport operations leadership to develop and implement HR strategies that support operational excellence.
 </li>
 <li>
 Act as a trusted advisor on workforce planning, talent management, and organizational design.
 </li>
 </ul>
 
 
 Talent &amp; Performance Management
 
 
 <ul>
 <li>
 Drive performance management processes and coach leaders on feedback and development.
 </li>
 </ul>
 
 
 
 
 
 Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Manage employee relations cases, ensuring fair and consistent resolution.
 </li>
 <li>
 Foster a culture of engagement, inclusion, and continuous improvement.
 </li>
 </ul>
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure HR practices comply with aviation regulations, labor laws, and internal policies.
 </li>
 <li>
 Partner with legal and compliance teams to mitigate risks.
 </li>
 </ul>
 
 
 Operational HR Excellence
 
 
 <ul>
 <li>
 Oversee HR operations including onboarding, payroll coordination, and benefits administration.
 </li>
 <li>
 Analyze HR metrics to inform decisions and improve processes.
 </li>
 </ul>
 
 
 Change Management &amp; Communication
 
 
 <ul>
 <li>
 Lead change initiatives related to organizational restructuring, policy updates, or technology implementations.
 </li>
 <li>
 Facilitate effective communication between HR and airport operational teams.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 MBA/PGDM in Human Resources or related field.
 </li>
 <li>
 10+ years of progressive HR experience, with at least 5 years in a business partnering role.
 </li>
 <li>
 Exposure to large-scale operations, preferably in aviation or a regulated industry.
 </li>
 <li>
 Experience in aviation, transportation, or large-scale operational environments preferred.
 </li>
 <li>
 Strong knowledge of labor laws, HR systems, and compliance frameworks.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strategic thinking and business acumen.
 </li>
 <li>
 Strong interpersonal and influencing skills.
 </li>
 <li>
 Data-driven decision-making.
 </li>
 <li>
 Crisis management and adaptability.
 </li>
 <li>
 Proficiency in HRIS and analytics tools.
 </li>
 </ul>
 
 
</div>

Senior Manager – Human Resources (HRBP)

Tata Communications

<div>
 
 
 About The Company
 
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Title: Senior Team Member - Supply
 
 
 Chain Management
 
 
 
 
 
 About Role
 
 
 
 
 Designation- Senior Team Member
 
 
 Reports to- DGM_ Procurement
 
 
 Location- Delhi
 
 
 
 
 Role Description And Purpose
 
 
 
 
 The job holder provides procurement support to business
 
 
 teams that are directly supporting our APAC customers. The job holder is
 
 
 expected to help ensure our supply chains are effective and responsive such
 
 
 that they help us exceed the expectations of our customers and help us win and
 
 
 retain business.
 
 
 
 Purpose - Broad objective of the role
 
 
 
 
 
 Responsibilities
 
 
 
 
 Work with pre-sales/ bid manager team on
 
 
 understanding the scope of bids/ deals and map appropriate vendor
 
 
 considering capability and commercial feasibility
 
 
 Create and develop relationships with key
 
 
 suppliers and stakeholders
 
 
 Lead commercial negotiations with suppliers
 
 
 for goods and services ensure the best terms possible are obtained to win
 
 
 customer deals within a stringent timeline
 
 
 Ensure purchases are executed in a timely
 
 
 manner and in accordance with the company&rsquo;s policies.
 
 
 Track and report key functional metrics to
 
 
 reduce expenses and improve effectiveness
 
 
 Collaborate with key persons including demand
 
 
 &amp; delivery manager to ensure clarity of the specifications and
 
 
 SLAs
 
 
 Develop risk management plans for key
 
 
 category areas to ensure security of supply
 
 
 Seek out supply chain advantages to help the
 
 
 business improve its ability to compete and win
 
 
 
 
 Job Requirements
 
 
 
 
 Experience of working in a similar role
 
 
 ideally within a telecom environment
 
 
 4-6 years procurement experience at least
 
 
 half of which should be in Telecom, IT companies.
 
 
 BTech / MBA qualification is must
 
 
 Experience of working in a pre-sales
 
 
 environment is must
 
 
 Strong negotiation and stakeholder management
 
 
 
 Skills
 
 
 
 Good knowledge of sourcing, procurement and
 
 
 supplier management
 
 
 Experience of leading contract negotiations
 
 
 for network, IT (including software licenses)
 
 
 Well organized and self-motivated individual
 
 
 capable of working with a high degree of autonomy
 
 
 Ability to work under time pressure and with
 
 
 some amount of ambiguity
 
 
 Possess analytical skills to determine the
 
 
 best deals for the company and have to evaluate the many pros and cons of
 
 
 each supplier based on price, quality, speed of delivery and other factors
 
 
 
 
 Job Requirements
 
 
 
 
 <ul>
 <li>
 Complete
 
 
 </li>
 </ul>
 understanding of Enterprise Business in Telecom Industry- 4 to 5 years
 
 
 <ul>
 <li>
 Well
 
 
 </li>
 </ul>
 versed in Telecom networks and IT procurement
 
 
 <ul>
 <li>
 Fair
 
 
 </li>
 </ul>
 understanding of Purchasing &amp; Negotiating Network, UCaaS, Security and
 
 
 Hosting Services contract
 
 
 <ul>
 <li>
 Good
 
 
 </li>
 </ul>
 understanding of Cost (Should be able to derive cost) and spend management
 
 
 <ul>
 <li>
 Good
 
 
 </li>
 </ul>
 To have- Network background or experience
 
 
 <ul>
 <li>
 Look
 
 
 </li>
 </ul>
 candidates from Engineering background (Prf. from Tier 1 or Tier 2 college)
</div>

Sr Executive - Supply Chain Management

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