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e commerce operations manager

Highmoon Furniture

Highmoon Office Furniture is a leading provider of premium office furniture solutions across the UAE. We specialize in modern, ergonomic, and custom-made office furniture designed to enhance workspace productivity and aesthetics.Job Description: We are seeking a skilled E-commerce Development Manager to oversee and manage our online store operations. The ideal candidate will be responsible for uploading and managing products, updating content, and maintaining a seamless e-commerce experience. The role requires strong web development knowledge, specifically in React and Node.js, to ensure our platform is efficient, user-friendly, and optimized for sales.Key Responsibilities:<ul><li>Upload and manage product listings, descriptions, images, and pricing.</li><li>Update and maintain website content, ensuring accuracy and consistency.</li><li>Manage e-commerce operations, including promotions, inventory, and customer experience.</li><li>Develop, customize, and optimize website features using React and Node.js</li><li>Collaborate with marketing and design teams to improve website functionality and user experience.</li><li>Monitor website performance and implement improvements for faster, more reliable operation.</li><li>Troubleshoot technical issues and implement solutions promptly.</li></ul>Requirements:<ul><li>Proven experience in e-commerce management or web development.</li><li>Strong knowledge of React and Node.js.</li><li>Familiarity with content management systems, product databases, and online sales platforms.</li><li>Excellent attention to detail and organizational skills.</li><li>Strong problem-solving skills and ability to work independently.</li><li>Good communication skills and ability to work in a team-oriented environment.</li></ul>Preferred:<ul><li>Experience in the office furniture or retail industry.</li><li>Understanding of SEO and digital marketing principles.</li></ul>Job Type: Full-time

E-commerce Development Manager (Office Furniture Dubai)

Bateel International

<div>
 
 
 Operations Lead &ndash; Last Mile Experience
 
 
 
 Reports to Ecommerce Manager
 
 
 
 
 
 
 Job Purpose:
 
 
 
 To manage and execute Bateel&rsquo;s last-mile delivery operations across UAE, KSA, and international markets, ensuring on-time delivery, store-fulfillment efficiency, and exceptional customer experience.
 
 
 
 
 This role focuses on daily operational execution, coordinating with stores, warehouses, carriers, and customer service teams to ensure seamless delivery aligned with Bateel&rsquo;s luxury brand positioning.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Operational Delivery Excellence
 
 
 <ul>
 <li>
 Oversee daily last-mile deliveries across UAE, KSA, and international orders.
 </li>
 <li>
 Ensure stock accuracy across all websites and synchronize real-time data between Magento, Navision, Carriyo, and stores.
 </li>
 <li>
 Manage stock allocation and visibility to optimize inventory usage and avoid delivery delays.
 </li>
 <li>
 Continuously optimize delivery routes and carrier allocation to ensure the fastest and most cost-effective delivery options for customers.
 </li>
 <li>
 Understand carrier charges versus available delivery methods on the website to ensure the best balance of speed, cost, and customer experience.
 </li>
 <li>
 Monitor order flows from Magento and Carriyo, ensuring SLA compliance for 1-hour, same-day, and next-day deliveries.
 </li>
 <li>
 Track delivery statuses, resolve escalations, and proactively manage exceptions.
 </li>
 <li>
 Coordinate with warehouse and store teams for store-fulfillment orders to enable faster delivery.
 </li>
 </ul>
 
 
 Carrier &amp; Partner Coordination
 
 
 <ul>
 <li>
 Act as the
 
 primary operational point of contact
 
 for last-mile partners (e.g., Aramex, DHL, Careem etc.).
 </li>
 <li>
 Manage day-to-day delivery escalations and service issues.
 </li>
 <li>
 Report recurring carrier performance concerns the E-commerce Manager for SLA discussions.
 </li>
 </ul>
 
 
 Customer Experience Support
 
 
 <ul>
 <li>
 Collaborate with Customer Service and CRM teams to resolve delivery-related complaints.
 </li>
 <li>
 Ensure luxury-standard packaging and handover procedures are maintained.
 </li>
 <li>
 Support loyalty programs where faster delivery enhances the customer experience.
 </li>
 </ul>
 
 
 Reporting &amp; Performance Tracking
 
 
 
 Prepare daily, weekly, and monthly reports on:
 
 <ul>
 <li>
 On-time delivery rate
 </li>
 <li>
 First-attempt delivery success
 </li>
 <li>
 Failed deliveries &amp; root causes
 </li>
 <li>
 Carrier performance KPIs
 </li>
 <li>
 Store-fulfillment contribution
 </li>
 <li>
 Highlight
 
 process gaps
 
 and work with the E-commerce Manager to drive continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Lives and Advocates the Bateel Values:
 
 
 <ul>
 <li>
 Quality
 </li>
 <li>
 Innovation
 </li>
 <li>
 Authenticity
 </li>
 <li>
 Integrity
 </li>
 </ul>
 
 
 
 
 
 Experience requirement:
 
 
 
 
 Minimum Experience
 
 
 <ul>
 <li>
 5+ years in e-commerce operations, logistics, omni-channel operations, or last-mile fulfillment.
 </li>
 <li>
 Hands-on experience with order processing, stock control, and carrier coordination.
 </li>
 <li>
 Exposure to Magento, Carriyo, Navision, or similar systems preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong operational execution and attention to detail.
 </li>
 <li>
 Ability to coordinate multiple stakeholders across stores, warehouse, carriers, and customer service.
 </li>
 <li>
 Familiarity with SOP-driven processes and compliance requirements.
 </li>
 <li>
 Basic reporting and KPI tracking skills; Power BI knowledge is a plus.
 </li>
 <li>
 Excellent written and spoken English; Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 **Due to the bulk applications we are receiving ONLY SHORTLISTED CANDIDATES for interview will be contacted.
 
</div>

Operations Lead – Last Mile Experience

Invest House- recruitment

Job Responsibilities<ul><li>Sales &amp; Strategy:</li><li>Develop and execute e-commerce strategies to increase online sales and achieve revenue goals.</li><li>Identify new business opportunities and reach out to potential online customers.</li><li>Prospect, negotiate, and close deals to grow the customer base and sales volume.</li><li>E-Commerce Operations:</li><li>Manage online store operations, including product listings, pricing, and site functionality.</li><li>Ensure a seamless online customer experience from product browsing to purchase completion.</li><li>Digital Marketing &amp; Analysis:</li><li>Collaborate with marketing teams to run digital marketing campaigns (e.g., social media, email, paid ads).</li><li>Monitor website traffic and user behavior to identify areas for improvement and optimize performance.</li><li>Analyze sales and performance data to adjust strategies for better Key Performance Indicators (KPIs).</li><li>Customer Relationship Management:</li><li>Provide timely and professional customer support through various online channels.</li><li>Manage customer accounts and promote customer loyalty.</li><li>Cross-Functional Collaboration:</li><li>Work with marketing, sales, product, design, logistics, and tech teams to align goals and operations.</li></ul>Skills and Qualifications<ul><li>Education: Bachelor's degree in Marketing, Business, or a related field is preferred.</li><li>Experience: Proven experience in e-commerce sales, digital marketing, and online sales is essential.</li><li>Technical Skills:</li><li>Proficiency with e-commerce platforms.</li><li>Familiarity with digital marketing tools and e-commerce analytics.</li><li>Experience with Customer Relationship Management (CRM) platforms is beneficial.</li><li>Soft Skills:</li><li>Strong sales, negotiation, and communication skills.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strategic thinking and ability to adapt to changing e-commerce trends.</li><li>Teamwork and collaborative spirit.</li></ul>Job Types: Full-time, Part-time, Permanent, Temporary, Internship, Fresher Contract length: 12 monthsPay: AED3,000.00 - AED5,000.00 per monthExpected hours: 40 per week

E-Commerce Specialist

Diamond Sun Trading LLC

E-commerce &amp; Graphic Design SpecialistKey Responsibilities:<ul><li>Manage and optimize online stores on platforms such as Amazon, Noon, Shopify, etc.</li><li>Create and execute high-quality visuals for product displays, pharmacy stands, and promotional posters.</li><li>Upload products with SEO-friendly descriptions, titles, and images.</li><li>Analyze sales performance and provide actionable recommendations to improve conversions.</li><li>Coordinate with marketing and design teams to ensure cohesive campaigns across all channels.</li></ul>Requirements:<ul><li>Proven experience in e-commerce operations and digital merchandising (preferably in the GCC region).</li><li>Proficiency in design software (Adobe Photoshop, Illustrator, Canva, or similar).</li><li>Strong understanding of product presentation standards for online platforms and retail displays.</li><li>Analytical mindset with ability to interpret sales data and trends.</li><li>Excellent communication skills in English (Arabic is a plus).</li></ul>Job Type: Full-timePay: AED6,000.00 - AED8,000.00 per monthExperience:<ul><li>E-commerce: 3 years (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

E-commerce & Visuals Specialist

ZIME TRADING COMPANY

<div>
 
 Job Responsibilities：
 
 
 
 
 
 1.Manage overall operations for the company&rsquo;s products on Noon, including listing, pricing, inventory, logistics, and promotions.
 
 
 
 
 
 2.Analyze sales and traffic data to optimize product titles, keywords, images, and descriptions to improve visibility and conversion rate.
 
 
 
 
 
 3.Plan and execute Noon promotional campaigns (Big Deals, Flash Sales, etc.) with clear marketing strategies and budget control.
 
 
 
 
 
 4.Monitor competitors and market trends to develop pricing strategies and new product recommendations.
 
 
 
 
 
 5.Coordinate warehousing, shipping, and after-sales processes to ensure timely delivery and customer satisfaction.
 
 
 
 
 
 6.Communicate effectively with Noon account managers for store optimization, paid ads, and campaign participation.
 
 
 
 
 
 7.Prepare regular sales and ROI performance reports to achieve operational and revenue targets.
 
 
 
 
 
 
 
 
 Requirements：
 
 
 
 
 
 1.Proven experience managing stores on Noon and strong understanding of platform rules, algorithms, and marketing tools.
 
 
 
 
 
 2.Candidates who have previously worked at Noon or maintain relationships with Noon account managers are highly preferred.
 
 
 
 
 
 3.Experience with the MENA e-commerce ecosystem (Noon, Amazon AE, Namshi, etc.) and understanding of local consumer behavior.
 
 
 
 
 
 4.Strong analytical, problem-solving, and data-driven decision-making skills.
 
 
 
 
 
 5.Fluent English communication (Arabic language skills are a plus).
 
 
 
 
 
 6.Highly self-motivated, detail-oriented, and able to manage multiple tasks across teams.
 
 
 
 
 
 7.Experience using ChatGPT, Excel, Power BI, or ERP systems for data analysis is an advantage.
 
</div>

E-Commerce Operations Specialist (Noon Platform)

PlaceUp

<div>Position Overview
We are looking for a results-driven Category Manager to manage and grow assigned product categories across FMCG retail and e-commerce channels. The role involves developing category strategies, optimizing product assortment, driving sales through pricing and promotions, and ensuring consistent brand visibility both in-store and online. 
Key Responsibilities
Category Strategy &amp; Growth<ul><li>
Develop and implement category plans to achieve sales, margin, and market share targets across traditional retail and e-commerce platforms.</li><li>
Conduct market research and analyze consumer insights, trends, and competitor activities.</li><li>
Identify opportunities for product portfolio expansion, new launches, and seasonal campaigns.</li></ul>
Retail &amp; E-Commerce Channel Management<ul><li>
Optimize product assortment, pricing, and promotions for both offline (retail/distribution) and online (marketplaces, D2C platforms, e-retailers).</li><li>
Coordinate with e-commerce teams to ensure accurate product listings, content, images, and digital merchandising.</li><li>
Monitor online sales performance, traffic, and conversion to adjust strategies.</li><li>
Ensure strong brand visibility at physical points of sale (POS) through planograms, displays, and activations.</li></ul>
Supplier &amp; Stakeholder Management<ul><li>
Negotiate with suppliers on pricing, terms, and promotional support.</li><li>
Manage relationships with key suppliers, distributors, and e-commerce partners.</li><li>
Collaborate cross-functionally with marketing, supply chain, sales, and finance teams to execute plans effectively.</li></ul>
Performance Monitoring &amp; Reporting<ul><li>
Track sales, profitability, and market share performance for assigned categories.</li><li>
Monitor inventory levels, ensuring optimal stock across retail outlets and online warehouses.</li><li>
Provide regular reports with insights and recommendations to management.</li></ul>
Requirements<ul><li>
Bachelors degree in Business, Marketing, Supply Chain, or related field (MBA is a plus).</li><li>
4 - 6 years of experience in category management, trade marketing, or product management in FMCG and/or e-commerce.</li><li>
Strong knowledge of FMCG distribution models, retail operations, and online marketplaces.</li><li>
Excellent analytical and data-driven decision-making skills.</li><li>
Strong negotiation, communication, and relationship-building abilities.</li><li>
Proficiency in MS Office; knowledge of ERP, retail management systems, and e-commerce platforms (e.g., Shopify, Magento, Amazon Seller Central) is an advantage.</li></ul></div>

Category Manager

Nox Bridge LLC

We're looking for a star to oversee our e-commerce operation at our Dubai Marina warehouse/office. Experience in e-commerce and Shopify is a bonus, but attitude and reliability come first.We specialize in the watch and jewelry industry, managing multiple ecommerce stores. We're looking for an Ecommerce Manager to oversee operations, including inventory, logistics, social media, and overall basic management.Key Responsibilities:<ul><li>Ecommerce Management: Oversee multiple online stores, ensuring accurate product listings, promotions, and performance.</li><li>Inventory &amp; Logistics: Manage stock levels, order fulfillment, and coordinate with DHL for timely deliveries.</li><li>Social Media: Keep an eye on social media campaigns to boost brand awareness and engagement.</li><li>Office Management: Supervise packers and communicate with logistics companies to ensure efficient operations.</li></ul>Qualifications (Bonus):<ul><li>3+ years in ecommerce</li><li>Experience with ecommerce platforms (Shopify)</li><li>Strong organizational, analytical, and leadership skills</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Do you have your own UAE visa?</li><li>What languages do you speak fluently?</li></ul>Experience:<ul><li>ecommerce management: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Visa (Required)</li></ul>

E-Commerce Office Manager (Female preferred)

Explore 3291+ E commerce operations manager in Dubai this October. Find roles across top companies and apply now to boost your career.