assistant manager – customer success (female)

digital marketing & e-commerce operations intern (growth role)

ecommerce operations & customer support intern (erp + backend role)

amazon product research and development specialist

assistant manager – customer success (female) Jobs in Rawalpindi

business developer / sales Jobs in Rawalpindi

business developer / sales

content writer intern

digital marketing & e-commerce operations intern (growth role) Jobs in Rawalpindi

ecommerce operations & customer support intern (erp + backend role) Jobs in Rawalpindi

ecommerce operations customer support intern erp backend role

Metro Shoes Pakistan

Role OverviewYou will manage the complete order lifecycle, including ERP entries, order processing, and customer communication.This role ensures operational accuracy and smooth execution of ecommerce orders.Key Responsibilities Order Processing &amp; ERP Management (Primary)<ul><li>Process daily Shopify orders</li><li>Create and post Sales Orders in ERP</li><li>Generate Transfer Orders for warehouse/store coordination</li><li>Ensure accuracy in product, pricing, and customer data</li><li>Maintain synchronization between Shopify and ERP systems</li><li>Coordinate with logistics for timely fulfillment</li></ul>Customer Support<ul><li>Handle customer queries via WhatsApp, social media, and calls</li><li>Provide updates on orders, deliveries, and products</li><li>Resolve customer concerns professionally</li></ul>Returns &amp; Issue Handling<ul><li>Process returns, exchanges, and refunds in ERP</li><li>Coordinate reverse logistics with courier partners</li><li>Handle delivery issues and complaints</li></ul>Reporting<ul><li>Track daily orders, cancellations, and returns</li><li>Identify recurring issues (RTOs, fake orders, delays)</li><li>Report operational gaps</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (completed) in Business, Supply Chain, Ecommerce, or a relevant field</li><li>Strong attention to detail and accuracy</li><li>Basic understanding of ERP systems (preferred)</li><li>Good communication skills (Urdu + basic English)</li><li>Ability to manage pressure and multitask</li></ul>Performance Expectations (Read Carefully Before Applying)<ul><li>You must be able to work independently without constant supervision</li><li>You should be comfortable handling work pressure, deadlines, and repetitive tasks</li><li>You are expected to learn quickly and adapt without being told multiple times</li><li>You take ownership of your work&mdash;mistakes should be identified and corrected proactively</li><li>You are execution-focused, not just theory-driven</li></ul>If you are looking for a &ldquo;relaxed learning environment,&rdquo; this role is not for you.Growth Opportunity (Performance-Based Conversion)This internship can lead to a full-time permanent role after 6 months, based strictly on performance.Conversion is not automatic. It depends on:<ul><li>Consistency in task execution and ownership</li><li>Ability to work independently without supervision</li><li>Accuracy and responsibility in assigned work</li><li>Contribution to team performance and problem-solving</li><li>Willingness to learn and improve continuously</li></ul>Pay: Rs20,000.00 - Rs30,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Required)</li></ul>Work Location: In person

Ecommerce Operations & Customer Support Intern (ERP + Backend Role)

Role OverviewYou&rsquo;ll be responsible for managing the brand&rsquo;s online presence and store execution, including Shopify updates and social media handling.This role directly impacts how products are presented and how customers perceive the brand.Key Responsibilities Shopify Store Management<ul><li>Product Shoot, Upload and manage products, collections, and variants</li><li>Update homepage banners, landing pages, and collections</li><li>Ensure product pages are optimized (images, descriptions, pricing)</li><li>Maintain store hygiene (out-of-stock, tagging, categorization)</li></ul>Social Media Management<ul><li>Post reels, posts, and stories on Instagram &amp; Facebook</li><li>Write basic captions under provided guidelines</li><li>Coordinate with creative team for content execution</li><li>Maintain posting consistency</li></ul>Basic Marketing Support<ul><li>Assist in Meta Ads campaign setup</li><li>Monitor basic performance metrics (engagement, clicks)</li><li>Identify high-performing content</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (completed) in Marketing, Business, Media, or a relevant field</li><li>Basic understanding of Shopify or ecommerce platforms</li><li>Familiarity with Instagram &amp; Facebook content posting</li><li>Strong visual sense and attention to detail</li><li>Fast learner with execution-focused mindset</li></ul>AI &amp; Tools Requirement<ul><li>Must be comfortable using AI tools such as ChatGPT or similar for daily tasks</li><li>Use AI to:</li><li>Improve speed and efficiency of work</li><li>Generate ideas, captions, or responses</li><li>Assist in problem-solving and research</li><li>Ability to refine AI outputs instead of blindly copying</li><li>Understand that AI is a tool, not a replacement for thinking</li></ul>Performance Expectations (Read Carefully Before Applying)<ul><li>You must be able to work independently without constant supervision</li><li>You should be comfortable handling work pressure, deadlines, and repetitive tasks</li><li>You are expected to learn quickly and adapt without being told multiple times</li><li>You take ownership of your work&mdash;mistakes should be identified and corrected proactively</li><li>You are execution-focused, not just theory-driven</li></ul>If you are looking for a &ldquo;relaxed learning environment,&rdquo; this role is not for you.Job Types: Full-time, Internship, Fresher Contract length: 12 monthsPay: Rs25,000.00 - Rs30,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Digital Marketing & E-Commerce Operations Intern (Growth Role)

Tech Solutions Pro

Job Description:We are looking for an experienced Performance marketer Google &amp; Meta Ads with at least 3 years of hands-on experience in managing and optimizing paid advertising campaigns. The ideal candidate will be responsible for planning, executing, and monitoring Google Ads campaigns to drive traffic, leads, and conversions while maximizing ROI.Key Responsibilities:<ul><li>Plan, create, and manage Google Ads campaigns (Search, Display, Remarketing, YouTube)</li><li>Conduct keyword research and competitor analysis</li><li>Optimize ads for CTR, CPC, Quality Score, and conversions</li><li>Monitor daily campaign performance and budgets</li><li>Create compelling ad copies and A/B test variations</li><li>Track conversions using Google Analytics &amp; Tag Manager</li><li>Prepare and share performance reports with insights</li><li>Stay updated with Google Ads trends and best practices</li></ul>Required Skills &amp; Qualifications:<ul><li>Minimum 3 years of proven experience with Google Ads</li><li>Strong knowledge of Google Analytics &amp; conversion tracking</li><li>Experience managing multiple campaigns and budgets</li><li>Understanding of SEO, landing page optimization, and funnels</li><li>Analytical mindset with data-driven decision-making</li><li>Google Ads Certification (preferred)</li></ul>Preferred Skills:<ul><li>Experience with eCommerce and lead generation campaigns</li><li>Knowledge of Facebook/Meta Ads (plus point)</li><li>Strong communication and reporting skills</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth opportunities</li><li>Collaborative work environment</li></ul>and apply here for fast response : https://workzenpro.com/jobs/3de5d5dc-5edf-404a-b8ba-28e36eb56c1cJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>above: 3 years (Preferred)</li></ul>Work Location: In person

Performance marketer Google & Meta Ads

RMRSCO (PVT) LTD

Position : Content Writer (Intern) Project: RUDN ENCLAVE Salary: PKR 25,000 &ndash; 30,000 Education: Bachelor's Degree (Relevant field) Experience: Fresh Responsibilities :<ul><li>Support senior writers.</li><li>Assist in writing captions and ad copies</li><li>Research trends and ideas.</li><li>Proofread content.</li><li>Help in blog writing.</li><li>Learn SEO basics.</li><li>Assist in video scripting.</li><li>Maintain content calendar.</li><li>Coordinate with marketing team.</li><li>Submit tasks on time.</li><li>Stay updated with trends.</li><li>Perform assigned tasks.</li></ul>How to Apply: Interested candidates are requested to apply through Indeed.com. Note: Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Content Writer Intern

Navigator HR Consulting Solutions

<div>
 
 Job Title:
 
 Assistant Manager &ndash; Customer Success
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Bahria Town Phase 4, Rawalpindi
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Working Hours:
 
 6:00 PM &ndash; 2:30 AM
 
 
 
 Schedule:
 
 Alternating Saturdays
 
 
 
 Salary:
 
 PKR
 
 180,000 &ndash; 200,000 per month
 
 
 
 
 Transport:
 
 Company-Provided
 
 
 
 Gender Requirement:
 
 Female Candidates Only
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 results-driven Assistant Manager &ndash; Customer Success
 
 to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in
 
 customer success, client relationship management, team leadership, and operations management
 
 .
 
 
 You will play a key role in ensuring
 
 customer satisfaction, retention, and operational efficiency
 
 , while driving team accountability, structured processes, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients to ensure customer satisfaction and retention
 </li>
 <li>
 Proactively identify service risks, red flags, and escalation points
 </li>
 <li>
 Handle customer escalations and critical conversations professionally
 
 
 
 </li>
 </ul>
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Supervise day-to-day activities of the Customer Success team
 </li>
 <li>
 Ensure team accountability, responsiveness, and service quality
 </li>
 <li>
 Coach and mentor team members on communication, ownership, and professionalism
 </li>
 <li>
 Support performance evaluations, onboarding, and team development
 
 
 
 </li>
 </ul>
 
 Operations &amp; Process Management
 
 
 
 <ul>
 <li>
 Ensure accurate maintenance of:
 </li>
 <ul>
 <li>
 Customer health updates
 </li>
 <li>
 Meeting minutes
 </li>
 <li>
 Action trackers
 </li>
 <li>
 Internal notes and documentation
 
 </li>
 </ul>
 <li>
 Monitor adherence to service standards, processes, and KPIs
 </li>
 <li>
 Drive process improvements to enhance efficiency and consistency
 
 
 </li>
 </ul>
 
 Coordination &amp; Execution
 
 
 
 <ul>
 <li>
 Collaborate with internal teams to ensure timely issue resolution
 </li>
 <li>
 Maintain strong follow-up on pending tasks, action items, and commitments
 </li>
 <li>
 Ensure smooth execution of customer-facing operations
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong team management and leadership skills
 </li>
 <li>
 Excellent customer relationship management and communication
 </li>
 <li>
 Ability to handle escalations and high-pressure situations
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in reporting, tracking, and process monitoring
 </li>
 <li>
 High level of ownership, accountability, and follow-through
 </li>
 <li>
 Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, Communications, or related field
 </li>
 <li>
 5&ndash;7 years of experience in:
 </li>
 <ul>
 <li>
 Customer Success
 </li>
 <li>
 Client Services
 </li>
 <li>
 Account Management
 </li>
 <li>
 Operations
 
 </li>
 </ul>
 <li>
 Proven experience in team leadership and service delivery management
 
 
 </li>
 </ul>
 
 Performance Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Customer satisfaction and retention rates
 </li>
 <li>
 Reduction in service risks and escalations
 </li>
 <li>
 Team performance, accountability, and communication quality
 </li>
 <li>
 Accuracy in reporting, documentation, and tracking systems
 </li>
 <li>
 Contribution to process improvement and operational excellence
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary: PKR 180K &ndash; 200K
 </li>
 <li>
 Company-provided transport
 </li>
 <li>
 Professional and structured work environment
 </li>
 <li>
 Leadership role with career growth opportunities
 </li>
 <li>
 Exposure to high-impact customer success operations
 
 </li>
 </ul>
</div>

Assistant Manager – Customer Success (Female)

Safa Worldwide Private Limited

Location: A, Block, Satellite Town, Rawalpindi (On-Site Office Role)Shift: 9:00 PM &ndash; 6:00 AMWork Days: 6 days per weekSalary: PKR 50,000 &ndash; 70,000 depending on experienceAbout the RoleWe are an online tutoring academy serving students in the US, UK, and Canada. We are looking for a reliable and organized Operations Coordinator to manage live online classes, assist students and tutors, and ensure classes run smoothly throughout the night shift.You will be responsible for hosting Zoom sessions, coordinating classes, supporting students, and maintaining quality standards across sessions.Key ResponsibilitiesLive Class OperationsManage Zoom meetings during scheduled classesAssign tutors and students to their respective roomsAssist with technical issues during classesEnsure classes Start and run smoothlyStudent &amp; Tutor CoordinationRespond to student messages and basic inquiriesAssist students who join late or miss sessionsCoordinate with tutors regarding attendance or class issuesQuality Monitoring (QA) Occasionally join classes to ensure teaching quality and professionalismObserve tutor performance and student engagementReport issues or areas of improvementReports &amp; RecordsMaintain attendance records for students and tutorsPrepare simple weekly reports on classes and operationsKeep internal records organizedAdministrative SupportAssist management with basic operational and administrative tasksHelp maintain internal documentation and records when requiredSupport management with operational reminders and coordination tasksRequirementsStrong English communication skills (spoken and written)Friendly and professional attitude when interacting with students and tutorsOrganized and able to manage multiple tasksAbility to work night shift from officePreferredExperience managing Zoom meetings or online sessionsExperience in education, coordination, or customer support rolesFemale candidates preferredJob Type: Full-timeWork Location: In person

Night Shift Zoom Coordinator (Front Desk – On Site)

Flink Freight Logistics Inc

Ocean Freight &ndash; Business Development &amp; Operations ExecutiveDepartment: Sales &amp; OperationsCompany: Flink Freight Logistics Inc.Location: RawalpindiWorking Days: Monday &ndash; FridayTimings: 5:00 PM &ndash; 2:00 AMJob Type: Full-Time (On-Site)About Flink Freight Logistics Inc.Flink Freight Logistics Inc. is a dynamic logistics and freight forwarding company offering comprehensive solutions tailored to global transportation needs. We are committed to delivering reliable, efficient, and customer-focused services, ensuring seamless operations across international supply chains.Position OverviewWe are looking for a proactive and results-driven Ocean Freight &ndash; Business Development &amp; Operations Executive to join our Sales &amp; Operations team. This role combines business development, client relationship management, and operational coordination within the ocean freight division.Key ResponsibilitiesIdentify and secure new business opportunities in the ocean freight sectorBuild and maintain strong relationships with clients, shipping lines, and partnersGenerate leads through cold calling, networking, and market researchNegotiate pricing, contracts, and service agreementsCoordinate with the operations team to ensure smooth shipment executionOversee container handling (loading, unloading, movement, and tracking)Ensure accurate documentation, booking, and end-to-end shipment trackingMonitor shipments for timely delivery and customer satisfactionHandle customer inquiries regarding shipment status, pricing, and documentationRequirements1&ndash;3 years of experience in ocean freight forwarding or logistics (B2B preferred)Strong communication, negotiation, and interpersonal skillsGood understanding of international shipping terms and documentationAbility to work under pressure and meet targetsStrong coordination and stakeholder management skillsWhat We OfferCompetitive salary with an attractive commission structurePerformance-based incentivesCareer growth opportunities in the logistics industryProfessional and growth-oriented work environmentWork Location: In person

Ocean Freight – Business Development & Operations Executive

Explore 35+ Ecommerce operations customer support intern erp backend role in Rawalpindi this May. Find roles across top companies and apply now to boost your career.