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egypt ehs manager

facilities asst supervisor

quality supervisor

ehs asst supervisor

PepsiCo

<div>Overview:

We Are PepsiCo
PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. 
Guiding Vision and Regional Impact
PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. 
 Empowering Our People and Communities
Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. 
Diversity and Inclusion Commitment
PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.
Responsibilities:
<ul><li>Support site-wide system to identify and evaluate hazards (risks), and implement effective controls (corrective solutions) consistent with Company risk management process</li><li>
Facilitate the development and implementation of HSE programs including: clarifying the roles of others who will assist with (or lead) each program ; assuring the development of prioritized action plans with timetables for execution; and participating in the development of plant-specific procedures and methods;</li><li>
Facilitate the effectiveness of employee HSE training, including HSE training and orientation for new employees,
</li><li>Support the development and maintenance of accurate, up-to-date, and complete records for HSE-related activities</li><li>
Support the incident investigation process in alignment with Company systems, using participative root cause analysis techniques and applying appropriate countermeasures.
</li><li>Support the implantation and response to regulatory and other requirement compliance activities, including GEHSMS , Egyptian Laws , on-site inspections, written complaints, notices of violation, etc</li><li>
Gather and report data on HSE performance (metrics), plan execution, audit corrective actions, and incidents</li><li>
Participating in all contractor management activities including work permit and contractor evaluation</li></ul>
Qualifications:
<ul><li>University Grade (Science / Engineering or equivalent )
</li><li>1-2 years of Experience
</li><li>good English Language Written and Spoken
</li><li>Advanced Computer Skills
</li><li>Subject Matter Expertise in core risk areas, control systems, and safety regulations</li><li>
Prior experience leading, mentoring and developing a safety team is an Advantage
</li><li>Good problem solving, organizational and analytical skills</li><li>
Solid employee relations experience, interpersonal and verbal/written communication skills</li></ul></div>

EHS Asst Supervisor

Kraft Heinz

<div><ul><li></li></ul><h2 class="jobSectionHeader">Job Description
</h2>The Kraft Heinz Company is looking for an Egypt EHS Manager who will lead and manage country-level Environmental, Health &amp; Safety (EHS) processes and programs across Safety &amp; Health, Environment, Business Continuity, Sustainability, Asset Conservation, Logistics &amp; Fleet Safety, and Office Safety for our MEA offices, as well as Agriculture Safety &amp; ESG for Egypt. The primary purpose of this role is to ensure compliance with applicable laws, local regulations, and Kraft Heinz policies and procedures; identify and communicate operational risks at the country level; and develop and implement business strategies to mitigate those risks.
<div>Key Responsibilities:
</div><div><ul><li>Ensure that policies include specific key strategies and that EHS plans are in place for health and safety.
</li><li>Record risk assessments and major hazards occurring at all country operations and support all related activities.
</li><li>Develop inspection and audit programs for all assets; ensure that all safety-related programs, procedures, and systems are implemented across departmental and contracted assets.
</li><li>Ensure that proper safety induction briefings are conducted for all new employees and visitors.
</li><li>Lead health and safety across site operations, external warehouses, fleet, and commercial safety.
</li><li>Develop and implement ORM/EHS strategies at the country level that align with corporate, BU, and zone objectives to reduce and mitigate operational risk.
</li><li>Advise the Operations team on environmental issues and conduct necessary training.
</li><li>Review accident, incident, and non-conformance reports to resolve risk exposures; report findings to the Operations Director; and recommend solutions, improvement opportunities, or preventive measures.
</li><li>Develop and implement workplace health and safety plans in accordance with legal guidelines.
</li><li>Build and develop a team of HSE professionals to meet workload demands.
</li><li>Ensure compliance with health and safety legislation and company EHS standards. Prepare and implement policies to establish a culture of health and safety.
</li><li>Provide operational EHS and safety rules, coaching, and guidance to operational leaders regarding the implementation of EHS rules in their areas.
</li><li>Drive delivery of the EHS plan, including operational, commercial, and safe-travel aspects.
</li><li>Drive the agriculture safety agenda, including ILO and Kraft Heinz ESG regulations and SEDEX audit requirements.
</li><li>Lead and participate in incident investigations and ensure the high quality of all investigation reports.
</li><li>Ensure an effective program for auditing and monitoring all activities is in place, and conduct regular site visits.
</li><li>Provide EHS reports and analyses for the site, and maintain the risk management process.
</li><li>Prepare the annual EHS budget and manage all related budget requirements.
</li><li>Develop and implement comprehensive security plans and protocols to protect the organization's facilities, assets, and personnel.
</li><li>Support facility security, including individual and asset protection.
</li><li>Support regular BCM assessments and audits to identify vulnerabilities, threats, and areas for improvement.
</li><li>Lead the wastewater treatment plant and effluent management program based on ESG program goals.
</li><li>Support the Middle East &amp; Africa ESG Committee in implementing ESG initiatives in manufacturing and logistics in accordance with BU/Zone targets and strategy.
</li><li>Collaborate with cross-functional teams to design and implement control measures, including access control systems, surveillance systems, alarms, and emergency response plans across all operations sectors.
</li><li>Manage relationships with external service providers, such as wastewater treatment plant (WWTP) operators.
</li><li>Stay updated on emerging security threats, technologies, and best practices to proactively address potential risks.
</li></ul></div><div>Qualifications:
</div><div><ul><li>Bachelor&rsquo;s degree in science or engineering. A legal course for safety practitioners is a plus.
</li><li>At least 8 years of demonstrated experience in EHS management systems.
</li><li>Strong Knowledge in operations risk management and OSHA standards for industrial and construction environments, Safety Management Systems (SMS), fire safety and firefighting systems, Behavior‑Based Safety (BBS), Emergency management and business continuity, Facility security and food defense, risk assessment, incident investigation and management, construction safety, fleet safety and defensive driving.
</li><li>Knowledge in ISO 45001 (Occupational Health &amp; Safety Management System) and ISO 14001 (Environmental Management System).
</li><li>NEBOSH IGC (International General Certificate), NEBOSH Diploma, ASP (Associate Safety Professional), CSP (Certified Safety Professional) or equivalent.
</li><li>Strong analytical skills with the ability to simplify complex problems and translate findings into practical actions.
</li><li>Excellent command of spoken and written Arabic and English.
</li></ul></div><h2 class="jobSectionHeader">Location(s)
</h2>6 October Factory 
 
 
Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .</div>

Egypt EHS Manager

Symrise

<div>About us 
Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients, as well as functional ingredients. Its customers include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry, and producers of nutritional supplements and pet food.

With sales of around &euro;5 billion in the 2024 fiscal year, the company ranks among the leading global suppliers. The Group, headquartered in Holzminden, Germany, operates in more than 100 locations across Europe, Africa and the Middle East, Asia, the United States, and Latin America.

Together with its customers, Symrise develops new ideas and market-ready concepts for products that are an essential part of everyday life. Economic success and corporate responsibility are inextricably linked.

Symrise &ndash; always inspiring more&hellip; 
About the Role 
The role is responsible for end‑to‑end customer order management and coordination, ensuring a high level of service from order receipt to final delivery. This position acts as a key interface between customers, sales, planning, production, logistics, and shipping, with full ownership of customer orders, shipments, and related issues.

The role requires strong organizational skills, customer focus, and the ability to manage multiple stakeholders while ensuring accurate order processing, timely deliveries, and continuous improvement of customer service processes.

Key Responsibilities
<ul>
<li>Receive and process customer purchase orders, ensuring accuracy and completeness.</li>
<li>Enter customer orders into SAP, maintaining correct configurations and up‑to‑date master data.</li>
<li>Coordinate with the planning team to confirm and align estimated dispatch dates.</li>
<li>Send order confirmations to customers, including accurate and timely dispatch information.</li>
<li>Monitor and analyze customer forecasts, track updates, and assess forecast accuracy in collaboration with the sales team.</li>
<li>Act as the main point of contact for customers regarding order status, dispatch dates, scheduling, shipping documentation, and inquiries.</li>
<li>Prepare and manage export shipping documentation, obtain required attestations, and ensure compliance with customer‑specific requirements.</li>
<li>Manage customer complaints in SAP, conduct investigations, and provide clear closure reports.</li>
<li>Expand and maintain the freight forwarder network, evaluate offers, monitor service quality, review invoices, and coordinate with accounting.</li>
<li>Ensure effective communication and alignment between sales, production, planning, and shipping teams to meet customer commitments.</li>
<li>Take full end‑to‑end ownership of customer shipments and proactively resolve issues.</li>
<li>Communicate proactively with customers, keeping them informed of any changes, delays, or risks.</li>
<li>Identify root causes of recurring issues and drive continuous improvement in customer service and logistics processes.</li>
<li>Participate in monthly follow‑up calls with the EAME Customer Service Director.</li>
<li>Analyze On‑Time Delivery (OTD) performance based on first confirmations and identify improvement areas.</li>
<li>Review pending deliveries and coordinate with sales to define realistic dispatch dates.</li>
<li>Ensure full compliance with environmental, health, and safety (EHS) rules and guidelines.</li></ul> 
About You 
You are an experienced Customer Service professional with a strong background in order management, logistics coordination, and complaint handling within a B2B industrial or food ingredients environment. You bring a hands‑on, structured approach and are comfortable leading people, processes, and decisions in a fast‑paced, multinational context.

Education
<ul>
<li>Bachelor&rsquo;s degree in Business, Management, Logistics, Supply Chain, or a related field.</li>
<li>University, college, or professional training background accepted.</li>
</ul>
Experience
<ul>
<li>5+ years of experience in Customer Service, Order Management, Logistics Operations, or Service Operations.</li>
<li>Prior exposure to complaint handling, end‑to‑end order processing, and customer service workflows is required.</li>
<li>Supervisory or team‑lead experience is strongly preferred, with the ability to support and guide less experienced team members.</li>
<li>Experience in B2B environments is essential.</li>
<li>Background in food ingredients or similar manufacturing industries is a strong advantage.</li>
<li>Experience in FMCG or multinational companies is a plus.</li>
</ul>
Role Scope &amp; Functional Knowledge
<ul>
<li>Strong understanding of order‑to‑cash processes, including:
<ul><li><div><ul><li>Receiving and processing customer orders</li>
<li>SAP order entry and follow‑up</li>
<li>Order confirmation and full order lifecycle tracking</li>
</ul></div></li></ul></li><li>Solid experience in logistics management, both local (Egypt) and export, including:
<ul><li><div><ul><li>Shipment coordination</li>
<li>Documentation preparation and customer communication</li>
</ul></div></li></ul></li><li>Proven experience in complaint management, including registration in SAP, follow‑up, and closure.</li>
<li>Good understanding of service workflows, quality standards, and customer expectations.</li>
</ul>
Leadership &amp; Soft Skills
<ul>
<li>Strong leadership capabilities, with the ability to supervise, coach, and develop team members.</li>
<li>Ownership mindset, with clear accountability and decision‑making skills.</li>
<li>Excellent communication skills, able to engage effectively with customers and internal stakeholders.</li>
<li>Strong problem‑solving and analytical skills, with the ability to identify root causes and drive improvements.</li>
<li>Ability to lead processes, not just execute them, and continuously improve ways of working.</li>
</ul>
Systems &amp; Technical Skills
<ul>
<li>SAP experience is required, particularly in customer service, order management, and complaint handling; experience in these areas is preferable.</li>
<li>Excel skills (reporting, tracking, follow‑ups) are required.</li>
<li>Comfortable working with systems, data, and structured processes.</li>
</ul>
Team &amp; Environment
<ul>
<li>You will be part of a Customer Service team composed of a Customer Service Head and four leaders, all reporting to the Customer Service Manager.</li>
<li>The role includes supervising team members with less experience, ensuring consistency, quality, and service excellence.</li>
</ul>
Languages
<ul>
<li>Fluent English is mandatory.</li>
<li>Arabic is required.</li></ul> 
Our Offer 
At Symrise, you will have the opportunity to grow professionally and enjoy inspiring experiences that contribute to the well‑being of millions of people across more than 160 countries. 
People are at the center of everything we do. This approach drives our above‑market growth and makes our company an exceptional place to develop your career. 


Committed to Diversity, Equity and Inclusion

At Symrise, we value diversity in all its forms. We believe in equality, respect and inclusion as fundamental pillars of our culture. We welcome individuals of all backgrounds, genders, ages and beliefs, convinced that diversity fuels innovation. 
If you want to be part of a team that celebrates collaboration and unique perspectives, we encourage you to apply. 


We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 

Job Reference: EA03839</div>

Customer Services Supervisor (m/w/d)

QNB Egypt

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 To search for new business opportunities in local market to deliver sales, through making outbound calls/ (visits when needed) to describe bank&rsquo;s products, explain the benefits of these products, in relevance to customer&rsquo;s needs, and to answer customer&rsquo;s questions to increase revenues and meet set targets.
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 Sales Activities:
 
 
 1. Present financial products to clients using the authorized techniques in order to meet customer&rsquo;s needs and preserve QNB&rsquo;s market share.
 
 
 2. Initiate efficiently and professionally new customer accounts to increase revenues.
 
 
 3. Ensure the delivery of all the required documents in a timely manner to maintain accurate records in alignment with work policies and procedures.
 
 
 4. Prepare sales reports to advise Telesales supervisor stating sales progress in order to support further decision making.
 
 
 5. Attend regular meetings with Telesales Supervisor to review weekly/ daily/ monthly sales activities, progress on goals, and status of prospective customers.
 
 
 Compliance
 
 
 6. Complies with all relevant CBE regulations, banking law, AML regulations and internal QNB policies and code of conduct in order to maintain QNB&rsquo;s sound legal position and mitigate any potential risks.
 
 
 Day to Day Management
 
 
 7. Follows day to day operations related to own jobs in the Sales Channels Department to ensure continuity of work.
 
 
 Polices, Processes and Procedure
 
 
 8. Follows all the relevant department policies, processes and standard operating procedures and instructions so that work is carried out in a controlled and consistent manner."
 
 
 
 Qualifications &amp; Experience:
 
 
 
 &bull; Bachelor's degree of commerce, business administration or related fields
 
 
 
 
 
 
 
 
 
 Skills:
 
 
 
 &bull; Energetic and enthusiastic.
 
 
 &bull; Good command of English &amp; Arabic languages
 
 
 &bull; Basic computer skills.
 
 
 &bull; Basic selling, communication, and negotiation skills.
 
 
 &bull; Service Oriented"
 
 
 
 
 
 
 Experience:
 
 
 
 &bull; (0-2) years of retail sales experience
 
</div>

Tele sales agent

اورنچ مصر

<div>About the job Digital Healthcare Pre-sales Sr. Supervisor
<div>Purpose of the job

The Digital Healthcare Presales Senior Supervisor will play a pivotal role in driving business growth by supporting sales and business development teams in pipeline management within the healthcare sector. This position requires a deep understanding of both public and private healthcare systems, with a focus on digital solutions and transformation initiatives. The role involves leading solution demonstrations, coordinating technical and costing offerings, and ensuring the seamless integration of vendor technologies into client proposals.

Duties and responsibilities
<ul>
<li>Partner with Business Development and Sales teams to manage and grow the healthcare pipeline.</li>
<li>Demonstrate strong knowledge of healthcare digital solutions and transformation projects.</li>
<li>Lead solution demonstrations with potential vendors in response to client requirements.</li>
<li>Collaborate with cross-functional teams to analyze, design, and deliver technical and costing offerings.</li>
<li>Develop and maintain technical offering templates, costing sheets, and demo plans.</li>
<li>Identify and evaluate potential technology vendor options, including managing costing and contract negotiations.</li><li>
Review and approve technical components of proposals, ensuring efficient integration of configured solutions before submission to the sales team</li></ul>

Job specification

<ul><li>Bachelors degree in engineering, Computer Science, Pharmacy, Biomedical or a related field.</li><li>
7&ndash;10 years of proven work experience in the digital healthcare domain.</li><li>
Excellent communication, interpersonal, and presentation skills.</li><li>
Strong negotiation skills with proven ability to influence stakeholders.</li><li>
Proficiency in Business English (written and spoken).</li><li>
Experience in the digital healthcare industry is highly desirable.</li></ul>

Skills and abilities

<ul><li>Hands-on experience with healthcare IT solutions such as Electronic Health Records (EHRs), Picture Archiving and Communication Systems (PACS), Laboratory Information Systems (LIS), and Health Information Exchange (HIE).</li><li>
Ability to design, evaluate, and present complex technical solutions tailored to client needs.</li><li>
Strong background in digital transformation projects within healthcare.</li><li>
Strategic thinker with a customer-centric approach.</li>
<li>Strong leadership and team collaboration skills.</li></ul></div></div>

Digital Healthcare Pre-sales Sr. Supervisor

Hikma Pharmaceuticals

<div>
 
 Duties &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Conducting regular investigations to guarantee that workers&rsquo; follow safety procedures as required
 </li>
 <li>
 Conducting quality audits as required to ensure compliance with GMP, Quality standards.
 </li>
 <li>
 Performing pre and post-production quality checks and providing related reports accordingly.
 </li>
 <li>
 Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines
 </li>
 <li>
 Ensuring compliance of plant conditions (Humidity, Temperature,&hellip;etc) with set guidelines
 </li>
 <li>
 Checking machine conformity to standards as well as ensuring periodic maintenance implementation
 </li>
 <li>
 Performing other duties related to the job as assigned by the direct supervisor
 
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Pharmacy with grade Very good or Excellent
 </li>
 <li>
 Fresh graduate.
 </li>
 <li>
 Ability to work with a team and being an effective team member
 </li>
 <li>
 Good understanding in the QA processes and the Agile development process
 </li>
 <li>
 Knowledge of quality assurance terminology, methods, and tools
 </li>
 </ul>
</div>

Quality Assurance Officer

<div>
 
 Job Description
 
 
 The Kraft Heinz Company is looking for a Procurement Operations Supervisor who will have the overall responsibility of following up on Direct Material orders from the ordering date until they reach the factory, develop dashboard to show Procurement function contract status, spend analysis and PO reports. In addition to that he/she will be responsible for developing any process that needs development.
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Leading the process in the critical cases.
 </li>
 <li>
 Map process and work on process improvements by identifying the gaps in the process and work on them.
 </li>
 <li>
 Follow up on imported shipments and ensure required documents are being sent t0 logistics team.
 </li>
 <li>
 Responsible for any kind of communications from the logistics to the foreign suppliers, or from the suppliers to the logistics
 </li>
 <li>
 Responsible for negotiating with the suppliers to refund any kind of the demurrage fees
 </li>
 <li>
 Share the logistics comments with the suppliers and ensure that the supplier update his documents
 </li>
 <li>
 Share the updated documents with logistics and confirm it.
 </li>
 <li>
 Manage timely supplier performance and ways of working between Suppliers to ensure on time delivery, handling quality issues, supporting the on-time payment and on time deliveries.
 </li>
 <li>
 Attend Factory daily operation meeting-Weekly Catch for ops &amp; commercial-Material Risk Review with S&amp;OP- Weekly procurement &amp; Finance meetings
 </li>
 <li>
 Developed of dashboard to monitoring the performance and stand along the gaps to support the cross functions to close it.
 
 </li>
 </ul>
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in commerce/ business or a similar field
 </li>
 <li>
 5-7 years in Operations Procurement
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Resilient mindset
 </li>
 <li>
 Stakeholder Management skills
 </li>
 <li>
 Supplier Relationship management
 
 </li>
 </ul>
 Location(s)
 
 6 October Factory
 
 
 Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
 
 
 .
 
</div>

Procurement Operations Supervisor

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