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engagement specialist

Boston Medical Center

<div><div><div><h3 class="jobSectionHeader"><b>Engagement Specialist</b></h3>
 <div></div><div><div><ul><li>48238
</li> </ul></div><div></div><div><ul><li>1 Boston Medical Center Place, Boston, Massachusetts
</li> </ul></div><div></div><div><ul><li>Part time</li></ul></div></div><div></div><div><div><b><br>
</b></div>
</div><div><p><b>POSITION SUMMARY </b><b>:</b></p><p></p><p>
The MVPP Engagement Specialist will play a crucial role in engaging identified multi-visit patients within BMC&rsquo;s Emergency Department. This role will bring skills in patient engagement to build positive relationships, identify goals, and execute plans with the MVPP patient population. The Engagement Specialist should have a passion for working with patients affected by chronic homelessness, substance use disorders, and severe and persistent mental illness. This role requires practicing non-judgmental patient centered care and cultural humility in order to engage an impacted patient population who is often marginalized within the healthcare system.
</p><p></p><p>As part of the Population Health Department&rsquo;s Multi Visit Patient Program, this role will report to the Senior Manager of Behavioral Health, Population Health and work closely with the MVPP Clinical Manager. Work will be completed within the Emergency Department setting and require close collaboration with ED staff. This is a part time position with flexibility in days of the week worked depending on department schedule, which may include non-traditional hours (overnight/second shift).</p><p></p><p><b>
Position: </b>Multi Visit Patient Program (MVPP) Engagement Specialist</p><p><b>
Department: </b>Population Health</p><p><b>
Schedule: </b>Part Time (Evening)</p><p></p><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><ul>
<li><p>
Engage MVPP patients being seen in the BMC ED utilizing tracking/reporting tools within EPIC as well as rounding in the ED and waiting room</p></li>
<li><p>
Build rapport, trust and positive relationships with MVPP patients through collaborative and patient-centered approaches</p></li>
<li><p>
Utilizing approaches such as motivational interviewing and coaching, engage patients in identifying unmet needs and care goals</p></li>
<li><p>
Execute care management goals identified by patient and MVPP team such as getting ROIs signed, shelter referrals, housing paperwork, that can be accomplished during overnight hours</p></li>
<li><p>
Complete timely and through documentation of all patient encounters using template notes within EPIC</p></li>
<li><p>
Write thorough &ldquo;end of shift reports&rdquo; about patient encounters for MVPP Clinical Manager and MVPP interns</p></li>
<li><p>
Coordinate with ED staff including providers, nurses, and social workers to support MVPP patients, advocating for unique needs of multi-visit patient population when indicated</p></li>
<li><p>
Escalate concerns regarding unmet patient population needs and ED workflows to MVPP Clinical Manager and Senior Manager of Behavioral Health, Population Health.</p></li>
<li><p>
Act as a representative for the Multi Visit Patient Program during shifts in the ED</p></li>
<li><p>
Comply with all data entry, data integrity, and data tracking requirements for BMC</p></li>
<li><p>
Must adhere to all of BMC&rsquo;s RESPECT behavioral standards.</p></li>
</ul><p></p><p><b>
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)</b></p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><ul>
<li><p>
HS Diploma (or equivalent) required.
</p></li><li><p>Associate or bachelor&rsquo;s Degree in social work, psychology or related human services field is highly preferred.</p></li>
</ul><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><ul><li><p>
License in relevant behavioral health discipline preferred but not required, such as CHW, CARC, LADC, etc.</p></li></ul><p></p><p><b>
EXPERIENCE:</b></p><ul>
<li><p>
At least two years of experience working in social services or healthcare setting preferred.</p></li>
<li><p>
Personal lived experience with addiction, mental illness, and/or homelessness is valued in this program, but not required.</p></li>
<li><p>
Prior experience working with individuals experiencing chronic homelessness preferred</p></li>
<li><p>
Prior experience working with individuals impacted by substance use disorders and/or severe and persistent mental illness preferred</p></li>
<li><p>
Prior experience working in emergency services setting preferred</p></li>
</ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b></p><ul>
<li><p>
Knowledge of community resources and healthcare systems commonly used by the patient population. Preference for individual with knowledge of Boston area resources specifically.</p></li>
<li><p>
Basic knowledge of common mental health diagnoses and skills/passion to engage individuals with untreated and/or symptomatic chronic mental illness</p></li>
<li><p>
Basic knowledge of substance use disorders and skills/passion to utilize a person centered and harm reduction focused approach</p></li>
<li><p>
Knowledge of homeless services and passion for serving individuals who are unhoused through a non-stigmatizing, patient-centered approach.</p></li>
<li><p>
Understanding of the social determinants of health impacting this patient population and importance in addressing them (housing, food insecurity, transportation, etc.).</p></li>
<li><p>
Ability to practice cultural humility and desire to work with diverse, multi-cultural and multi-lingual populations and colleagues</p></li>
<li><p>
Strong interpersonal skills and ability to communicate in a courteous, pleasant and professional manner with healthcare providers, patients and families, general public, staff members, external agencies, and other organizational leaders.</p></li>
<li><p>
Ability to work independently and to make decisions based on established policies and procedures.</p></li>
<li><p>
Proficient oral and written English communication skills.</p></li>
<li><p>
Bi-lingual and/or bi-cultural candidates preferred</p></li>
<li><p>
Intermediate Microsoft Office suite experience (i.e. MS Word, Excel, Access, Outlook)</p></li>
<li><p>
Experience using an electronic health record preferred</p></li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$0.00- $0.00<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.</p><p><b>
NOTE</b>: This range is based on Boston-area data, and is subject to modification based on geographic location.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div></div></div></div>

Engagement Specialist

JVS Boston

<div><div><p>The Digital Marketing Specialist will join the marketing and communications team, providing support with content creation, program outreach, event support, and other tasks as needed. This position contributes to marketing for JVS Boston&rsquo;s program offerings, managing the organization&rsquo;s social media presence, and creating on-brand digital and print materials to support JVS Boston&rsquo;s communication and marketing strategy.</p>
<p>
We are looking for someone with an artistic eye and experience working with graphic design software, photography, social media campaigns, and writing for multiple audiences. This position is part of the organization&rsquo;s Advancement department, and supports with client-facing outreach and donor-facing engagement efforts.</p>
</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3><p>
Digital Marketing &amp; Content Creation</p>
<ul>
<li>Manage JVS Boston&rsquo;s social media presence, increase engagement across platforms, and work closely with communications and marketing team to develop comprehensive social campaigns</li>
</ul><ul><li>Conduct client interviews and utilize stories of impact through text, photo, video, and other mediums to engage with clients, donors, and other stakeholder audiences</li>
<li>Create print and digital collateral using Canva and Adobe Creative Cloud to develop on-brand graphics, videos, flyers, and brochures</li>
<li>Work closely with the Marketing Analytics Specialist to create content for Meta Ads, Indeed Ads, and Google Ads</li>
<li>Update digital marketing materials, such as the website, as needed</li>
</ul>
<div><p>Program Outreach Support</p>
<ul>
<li>Collaborate with internal program teams to create promotional materials, including flyers, graduation invitations, advertisements, and more.</li>
<li>Develop, write, and design comprehensive email marketing campaigns for client outreach.</li>
<li>Develop, write, and design regular email newsletters to various audiences to maintain engagement with JVS programs and fundraising.</li>
</ul>
<p>Event Support</p>
<ul>
<li>Attend events including fundraisers, graduations, staff events, and more to take photos, record quotes, and gather content for promotion.</li>
<li>Prepare pre- and post-event promotional materials, including invitation graphics, and social media posts.</li>
</ul></div><h3 class="jobSectionHeader"><b>Requirements</b></h3><div>
<ul><li>Bachelor&rsquo;s degree in marketing, communications, journalism, or similar field, or equivalent work experience</li>
<li>1-2 years of work experience in the marketing field, nonprofit marketing a plus</li>
<li>Strong understanding of digital marketing, graphic design, and brand compliance</li>
<li>Salesforce experience required</li>
<li>Email marketing experience preferred, specifically in Pardot</li>
<li>Experience using Canva and/or Adobe Suite</li>
<li>Exceptional writing, research and communication skills</li>
<li>Proficiency with MS Office, Google Analytics, social media platforms, SEO/SEM and back-end web design (HTML knowledge a plus).</li>
<li>Photography and videography experience</li>
</ul>
</div><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Digital Marketing Specialist

Geode Capital Management

<div><div>Geode is looking for an initiative-taking <b>Senior Accounts Payable Specialist</b> to help drive our business forward. We are seeking a skilled financial specialist to own end-to-end invoice processing, perform vendor billing reconciliation and variance resolution, ensuring payments are valid and made in an accurate, efficient, and timely manner. The Senior Accounts Payable Specialist will have a daily, ongoing impact on financial transactions, interfacing with senior internal stakeholders and external vendors, requiring effective communication and professional judgment.</div>
<div></div><div>This is a hybrid work environment opportunity with a weekly in-office schedule of Tuesdays, Wednesdays, and Thursdays with remote work availability on Mondays and Fridays.</div>
<div><br>
<b>Responsibilities:</b></div>
<ul><li>Own end-to-end AP process including review, validation, approval coordination, and payment tracking</li>
<li>Review vendor invoices against contractual terms, pricing schedules, indexations clauses, and internal tracking models. Obtain approval of charges from Geode personnel when necessary</li>
<li>Confirm accuracy of invoice calculations including sales tax, price increases, usage-based fees, etc.</li>
<li>Partners with vendors and internal stakeholders to resolve billing questions and discrepancies, obtain supporting documentation, and ensure accurate and timely payment</li>
<li>Track status of invoices and payments, resolve any delays in processing or payment, and work with our third-party invoice and payment provider</li>
<li>Ensure compliance with accounts payable best practices (obtaining W-9s, apply judgment to assess Mass sales and use tax applicability, confirmation of payment information for payments made by wire, etc.)</li>
<li>Assist with month-end accounting close process by reviewing monthly AP reports for correct general ledger account coding, proposing reclasses as necessary, and assisting with accruals, as necessary</li>
<li>Identify opportunities to improve AP workflows, controls, and documentation and implement when possible</li>
</ul><div><b>Requirements and skills:</b></div>
<ul><li>5+ years of Accounts Payable experience directly related to the duties and responsibilities specified</li>
<li>Solid understanding of finance, accounting, and bookkeeping principles</li>
<li>Proficient in Microsoft Office and Excel</li>
<li>Must embrace and be able to employ the use of technology in the performance of the job</li>
<li>High degree of accuracy and attention to detail</li>
<li>Strong critical thinking skills and communication skills</li>
<li>Experience with Ariba or other external invoice processing provider preferred</li>
<li>Interest in automation and system enhancements preferred</li>
</ul><div><b>Company Overview:</b></div>
<div>Founded in 2001, Geode is headquartered in Boston&rsquo;s financial district, the center of one of the world&rsquo;s most vibrant finance and technology hubs and employs approximately 200 employees.</div>
<div></div><div>Geode is an institutional asset manager providing core beta exposures across a range of equity and niche asset classes, with over $1.5 trillion. With a robust infrastructure and experienced investment professionals, Geode offers the scale of a large asset management firm with the benefits of a smaller organization.</div>
<div></div><div>Our compensation philosophy is designed to attract, motivate, and retain top talent. We are committed to ensuring that compensation reflects the value our employees bring to Geode. Employees at all levels are eligible to receive a combination of base salary, variable compensation, and a comprehensive benefits package. Compensation decisions are informed by a range of factors including role, experience, education, and skillset.</div>
<div></div><div>Our benefits program is designed to support employees both professionally and personally, offering comprehensive health coverage, 401(k) matching, annual profit sharing, paid parental leave, and generous time off. We also provide tuition and certification reimbursement, student loan support, fitness reimbursement, commuter subsidy, charitable donation matching, family care assistance including a backup care benefit, adoption and surrogacy support. Hybrid work arrangements and a culture that encourages community engagement through volunteer opportunities and employee events further enhance the employee experience at Geode.</div>
<div></div><div>Geode is proud to be an equal opportunity employer and support a diversified work environment. Learn more about Geode at www.geodecapital.com/careers.</div></div><div></div>

Senior Accounts Payable Specialist

<div>
 Geode is looking for an initiative-taking
 <strong>
  Senior Accounts Payable Specialist
 </strong>
 to help drive our business forward. We are seeking a skilled financial specialist to own end-to-end invoice processing, perform vendor billing reconciliation and variance resolution, ensuring payments are valid and made in an accurate, efficient, and timely manner. The Senior Accounts Payable Specialist will have a daily, ongoing impact on financial transactions, interfacing with senior internal stakeholders and external vendors, requiring effective communication and professional judgment.
 <br/>
 <br/>
 This is a hybrid work environment opportunity with a weekly in-office schedule of Tuesdays, Wednesdays, and Thursdays with remote work availability on Mondays and Fridays.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own end-to-end AP process including review, validation, approval coordination, and payment tracking
  </li>
  <li>
   Review vendor invoices against contractual terms, pricing schedules, indexations clauses, and internal tracking models. Obtain approval of charges from Geode personnel when necessary
  </li>
  <li>
   Confirm accuracy of invoice calculations including sales tax, price increases, usage-based fees, etc.
  </li>
  <li>
   Partners with vendors and internal stakeholders to resolve billing questions and discrepancies, obtain supporting documentation, and ensure accurate and timely payment
  </li>
  <li>
   Track status of invoices and payments, resolve any delays in processing or payment, and work with our third-party invoice and payment provider
  </li>
  <li>
   Ensure compliance with accounts payable best practices (obtaining W-9s, apply judgment to assess Mass sales and use tax applicability, confirmation of payment information for payments made by wire, etc.)
  </li>
  <li>
   Assist with month-end accounting close process by reviewing monthly AP reports for correct general ledger account coding, proposing reclasses as necessary, and assisting with accruals, as necessary
  </li>
  <li>
   Identify opportunities to improve AP workflows, controls, and documentation and implement when possible
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements and skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of Accounts Payable experience directly related to the duties and responsibilities specified
  </li>
  <li>
   Solid understanding of finance, accounting, and bookkeeping principles
  </li>
  <li>
   Proficient in Microsoft Office and Excel
  </li>
  <li>
   Must embrace and be able to employ the use of technology in the performance of the job
  </li>
  <li>
   High degree of accuracy and attention to detail
  </li>
  <li>
   Strong critical thinking skills and communication skills
  </li>
  <li>
   Experience with Ariba or other external invoice processing provider preferred
  </li>
  <li>
   Interest in automation and system enhancements preferred
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Company Overview:
  <br/>
  <br/>
 </strong>
 Founded in 2001, Geode is headquartered in Boston&rsquo;s financial district, the center of one of the world&rsquo;s most vibrant finance and technology hubs and employs approximately 200 employees.
 <br/>
 <br/>
 Geode is an institutional asset manager providing core beta exposures across a range of equity and niche asset classes, with over $1.5 trillion. With a robust infrastructure and experienced investment professionals, Geode offers the scale of a large asset management firm with the benefits of a smaller organization.
 <br/>
 <br/>
 Our compensation philosophy is designed to attract, motivate, and retain top talent. We are committed to ensuring that compensation reflects the value our employees bring to Geode. Employees at all levels are eligible to receive a combination of base salary, variable compensation, and a comprehensive benefits package. Compensation decisions are informed by a range of factors including role, experience, education, and skillset.
 <br/>
 <br/>
 Our benefits program is designed to support employees both professionally and personally, offering comprehensive health coverage, 401(k) matching, annual profit sharing, paid parental leave, and generous time off. We also provide tuition and certification reimbursement, student loan support, fitness reimbursement, commuter subsidy, charitable donation matching, family care assistance including a backup care benefit, adoption and surrogacy support. Hybrid work arrangements and a culture that encourages community engagement through volunteer opportunities and employee events further enhance the employee experience at Geode.
 <br/>
 <br/>
 Geode is proud to be an equal opportunity employer and support a diversified work environment. Learn more about Geode at www.geodecapital.com/careers.
</div>


BusRight

<div><p>BusRight is on a mission to modernize student transportation, and we&rsquo;re hiring a Learning Specialist to help us lead the way.</p><p>
We&rsquo;re looking for an exceptional Learning Specialist to help lead our customer onboarding and everboarding training modules with precision, grace, and a strong focus on hospitality for our users. In this role, you&rsquo;ll be one of the first faces users see as they navigate new technology in our platform. At BusRight, we care deeply about our users&rsquo; experiences. You should be comfortable working with a wide variety of people, helping to build systems, working in ambiguity, and consistently refining processes for success. Your mission will be to ensure that users walk away capable and confident in their use of BusRight, and trusting of the BusRight brand.</p><p>
Your primary focus will be to deliver onboarding training modules to new customers using content created by our internal team and to manage customers as they move through the onboarding process. You will also deliver some of this same content in-person during on-site visits to customers across the United States and help refine and improve the training materials you use.</p><p><b>
Responsibilities:</b></p><p><b>
Training Delivery and Follow Up</b></p><ul><li>
Deliver live virtual onboarding sessions for new and existing customers (school transportation teams, administrators, bus drivers, and tech users).</li><li>
Tailor your delivery based on audience skill levels, goals, and feedback.</li><li>
Serve as the main point of contact for onboarding-related questions during the training period.</li><li>
Own design and execution of all post-training follow-up communication.</li><li>
When needed, travel onsite with clients to deliver in person training. Travel time may be up to 35% of work days per month.</li></ul><p><b>
Managing Customer Onboarding</b></p><ul><li>
Manage customers to help them move them through the onboarding process by setting training times, following up on meetings, and checking in regularly with customers.</li><li>
Help ensure that customers are moving smoothly through the onboarding process and ensure that no customers are left behind.</li></ul><p></p><p><b>
Training Effectiveness &amp; Insights</b></p><ul><li>
Monitor learner engagement and outcomes to continuously refine training approaches.</li><li>
Partner with the Program Manager and Customer Success Manager teams to ensure smooth handoffs post-onboarding stage.</li><li>
Create systems for customer knowledge retention to maintain a high level of trust with customers and create excellent experiences.</li><li>
Develop a scope and sequence of skills that users need to use our core functions and additional features.</li></ul><p></p><p><b>
Collaboration &amp; Growth</b></p><ul><li>
Collaborate with the Program Manager - Implementation, Education, and Professional Services and Customer Success Manager team to evolve training content.</li><li>
Track training impact across accounts and help identify patterns or gaps in onboarding.</li><li>
Over time, grow into a leadership role shaping training strategy, tools, and onboarding.</li></ul><br>
<b>
Requirements</b><p><br>
You&rsquo;re a great fit if you:</p><ul><li>
Have 2+ years in a customer-facing training, onboarding, implementation, or PK-12 teaching role</li><li>
Have experience running virtual trainings, live demos, or classrooms with professionalism and clarity</li><li>
Can think on your feet: you can adapt your teaching style to the needs of customers and handle situations</li><li>
Possess exceptional communication skills: you can make complex ideas easy to understand</li><li>
Are highly organized and comfortable juggling multiple accounts and running many sessions per day</li><li>
Exhibit a curious mindset: you&rsquo;re eager to test, measure, and improve what&rsquo;s not working</li><li>
Are extremely empathy-driven: you meet learners where they are and guide them forward</li><li>
Embodies the down-to-earth nature of our industry, is deeply passionate about education, and thrives in a collaborative, mission-driven environment. Embody our values</li></ul><p><br>
Bonus points for:</p><ul><li>
Experience building differentiated education systems for learners across a variety of levels</li><li>
Can demonstrate a history of successful outcomes for learners in a program you designed</li><li>
A sense of humor - this work can and should be really fun</li></ul><br>
<b>
Benefits</b><br>
<br>
Why BusRight<ul><li>
Work on technology that directly impacts student safety and the communities schools serve</li><li>
Join a mission-driven team building the future of school transportation</li><li>
Flexibility of remote work with a culture built on trust, relationships, and collaboration</li><li>
Competitive compensation, equity, and benefits</li></ul></div>

Learning Specialist

<div><p>The CTP Public Affairs team seeks a full-time Digital Communications Specialist.</p><p>
In this role, you&rsquo;ll support our growing roster of public affairs clients, which span a range of sectors including non-profit, education, health care, technology, environment and energy, and political campaigns. You&rsquo;ll work as part of an integrated communications team, with your primary responsibilities focused on creating social and digital content that supports our clients&rsquo; overall communications goals and strategies.</p><p>
This position is ideal for someone who has a passion for public affairs and a strong foundation in digital communications and content development. Candidates should be excellent writers and communicators, extremely organized, and adept at creating high quality graphics and content for a variety of digital channels.</p><p>
CTP is looking for someone who will contribute to our agency&rsquo;s success by:</p><ul><li>
Managing the execution of digital strategy and content for assigned clients</li><li>
Serving as a trusted and reliable day-to-day client contact through responsiveness, attention to detail, and consistently meeting deadlines</li><li>
Maintaining strong organization across projects, able to manage multiple deadlines and shifting priorities with ease</li><li>
Brainstorming new content ideas to align with public affairs and communications goals</li><li>
Contributing ideas and insights to support digital strategy development</li><li>
Monitoring and keeping the team informed of news and social media trends and best practices</li><li>
Developing and maintaining content calendars for social channels &mdash; including written copy, graphics, and video</li><li>
Translating complex industry and policy issues into accessible, compelling content</li><li>
Handling publishing for client social media accounts</li><li>
Creating graphics for a variety of digital content in Canva or Adobe Creative Suite</li><li>
Writing blogs, website copy, and email content</li><li>
Drafting and designing materials such as one-pagers or annual reports</li><li>
Creating short-form, topical video content and reels for social media</li><li>
Managing website content management on platforms like Squarespace or WordPress</li><li>
Researching, learning and exploring new digital tools that benefit our team and clients</li><li>
Tracking, reporting and identifying insights on key metrics such as client mentions, competitor activity, audience growth, content performance, and engagement</li><li>
Supporting integrated public affairs and communications programs that may include earned media, social media, paid media, and digital storytelling across client accounts</li><li>
Using tools, including AI where appropriate, to support content development, streamline workflows, improve efficiency, and maintain high standards for quality and accuracy</li></ul><p>
Qualifications:</p><ul><li>
Ability to be in our Boston office 2x/week (Tuesday and Wednesday)</li><li>
2-4 years of experience in digital communications, preferably in non-profit or government</li><li>
Degree in public relations, communications, journalism, or a related field preferred</li><li>
Expert proficiency in Canva and/or Adobe Creative Suite</li><li>
Proficiency with website content management platforms such as Squarespace</li><li>
Proficiency with email platforms such as Constant Contact or Mailchimp</li><li>
Proficiency with Google Workspace (Docs, Sheets, Slides) and MS Office</li></ul><p><i>
Please note, all employees are required to be in-office at our CTP location on Tuesdays and Wednesdays.</i></p><p><i>
The salary range for these roles is $60,000 &ndash; $75,000 annually. Compensation is based on a variety of factors, including relevant experience, skills, internal equity, and market data. In addition to base salary, we offer a comprehensive benefits package and a collaborative, supportive culture focused on delivering breakthrough ideas for our clients.</i></p><p><i>
CTP is an equal opportunity employer committed to building and maintaining an inclusive workplace. If you require a reasonable accommodation to complete any part of the application process or in your work once hired, please contact our Human Resources Department.</i></p><p><i>
Applicants must be legally authorized to work in the United States. We do not offer visa sponsorship for this role.</i></p><p>
</p><p>3PHwR6KvxU</p></div>

Digital Communications Specialist, Public Affairs

Commonwealth of Massachusetts

<div></div><div><div><div><b>SALARY RANGE (CSA260) Grade 12: $67,612.64 - $101,419.73/yr.</b><b> </b><b>(Commensurate with experience)</b></div><p><b><br>
GENERAL STATEMENT OF DUTIES:</b></p><p>
The OSA Communication Content Creator has a diverse range of duties with the central objective of conveying the goals and work of the OSA to external audiences. This position will serve as a connective point for coordinating and executing communications activities for the Office across the Commonwealth, as the need for frequent, clear, and effective messaging to external stakeholders is critical to advancing our mission.</p><p>
The OSA Communication Content Creator will also be expected to work collaboratively with other team members for continuity, including digital, media, internal and stakeholder communications. The ideal candidate will be able to conceptualize and produce engaging content for various social media platforms.</p><p><b><br>
SUPERVISION RECEIVED:</b></p><p>
Work under the direct supervision of the Director of Communications and/or other relevant members of the OSA Senior Staff.</p><p><b><br>
SUPERVISION EXERCISED:</b></p><p>
N/A</p><p><b><br>
DUTIES AND RESPONSIBILITIES:</b></p><p><i>
The </i><i>Communication Content Creator </i><i>is expected to carry out the following work:</i></p><ul><li> Thoroughly read and comprehend all audit reports issued by the OSA and be able to quickly articulate them to the public, through engaging social media posts, in a fashion that is educational, informative, and easy to understand.</li><li> Closely monitor news and happenings across the Commonwealth of Massachusetts, including developments involving state and local government, and be prepared to produce relevant social media content.</li><li> Collaborate with the Director of Communications to draft social media posts and engagement ideas for all platforms as they relate to events, meetings, audits, or anything additional needed for external communications.</li><li> Work with the Director of Communications to create a social media calendar and a comprehensive digital strategy.</li><li> Develop creative ideas, record, and edit compelling digital content for external communications channels.</li><li> Craft high-level content strategies that align with the agency's goals and the community's interests.</li><li> Analyze social media/digital performance data to refine and pivot content approaches, ensuring maximum reach and engagement.</li><li> Attend events with the Auditor outside of regular working hours at various locations across the state for content gathering - including photography, videography, and technical sound equipment.</li><li> Edit video content to be suitable for all different social media platforms.</li><li> Work collaboratively with other content creators and appropriate subject matter experts across the organization as needed to ensure the accuracy of information.</li><li> This position will be a key member of the agency's Communications team and, as such, will be a collaborative team member and will:</li></ul><div></div><div><br>
o Participate in meetings, problem-solving with team members, and contribute to group learning.</div><div>
o Participate in strategic planning for the Communications initiatives.</div><div>
o Participate in internal and external workgroups and meetings as needed.</div><div>
o Work with the Director of Operations to ensure all scheduling/event information is clear and relevant.</div><div>
o Develop and maintain a comprehensive knowledge and understanding of OSA programs, policies, and procedures.</div><div>
o Review and evaluate communications procedures, processes, methods, and standards to ensure that the OSA is achieving quality results.</div><div>
o Perform other duties as assigned.</div><div></div><div><b><i><br>
Note: Due to the necessary duties of this position, the candidate may be required to be on call and/or work weekends and/or evenings.</i></b></div><div></div><p><br>
The Office of the State Auditor is committed to providing equal employment opportunities. Employment actions such as recruiting, hiring, training, and promoting individuals are based upon a policy of non-discrimination. Employment decisions and actions are made without regard to race, color, gender, religion, age, national origin, ancestry, sexual orientation, gender identity and expression, disability, military status, genetic information, political affiliation, or veteran&rsquo;s status.</p><div></div><div><br>
</div></div><div><b>
Qualifications</b><div></div><div><b><br>
SALARY RANGE (CSA260) Grade 12: $67,612.64 - $101,419.73/yr.</b><b> </b><b>(Commensurate with experience)</b></div><p><b>
MINIMUM QUALIFICATIONS:</b></p><p><i>
The successful candidate will possess and/or demonstrate:</i></p><ul><li> Bachelor&rsquo;s degree with at least three years of progressively responsible experience in communications, public relations, public affairs, community relations or a related field; experience in the public sector a plus;</li><li> Demonstrated experience in effectively managing multiple projects in a fast-paced, demanding environment and managing competing priorities and demands;</li><li> Demonstrated ability to react quickly and calmly under pressure;</li><li> Experience in interactive/digital media communications, including, but not limited to, web design and content management, social media and video editing;</li><li> Experience in advanced technical audio and visual equipment;</li><li> Consistent drive and ability to take ideas from vision to implementation;</li><li> Team member with strong inter-personal skills, organized, able to work with a broad spectrum of colleagues and partners;</li><li> Exceptional written, verbal and interpersonal communication and listening skills, including but not limited to the ability to communicate persuasively and dynamically about the OSA and its programs. Proficient with MS Office products (Excel, Word, PowerPoint)</li></ul><p>
Salary is commensurate with experience.</p><div><b><i>
Note: Due to the necessary duties of this position, the candidate may be required to be on call and/or work weekends and/or evenings.</i></b></div><div></div><p><br>
The Office of the State Auditor is committed to providing equal employment opportunities. Employment actions such as recruiting, hiring, training, and promoting individuals are based upon a policy of non-discrimination. Employment decisions and actions are made without regard to race, color, gender, religion, age, national origin, ancestry, sexual orientation, gender identity and expression, disability, military status, genetic information, political affiliation, or veteran&rsquo;s status.</p><p></p><div><br>
</div></div><div><b>
Official Title</b><b>:</b> Internal Comm Specialist</div><div><b>
Primary Location</b><b>:</b> United States-Massachusetts-Boston-1 Ashburton Place</div><div><b>
Job</b><b>:</b> Administrative Services</div><div><b>
Agency</b><b>:</b> Office of the State Auditor</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Shift</b><b>:</b> Day</div><div><b>
Job Posting</b><b>:</b> Apr 7, 2026, 1:00:10 PM</div><div><b>
Number of Openings</b><b>:</b> 1</div><div><b>
Salary</b><b>:</b> 67,612.64 - 101,419.73 Yearly</div><div><b>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator</b><b>:</b> Marie Tedesco - 6177276200</div><div><b>
Potentially Eligible for a Hybrid Work Schedule</b><b>:</b> Yes</div></div>

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