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engineering manager, site reliability Jobs in New York

engineering manager, site reliability

ml engineer, agentic systems Jobs in New York

ml engineer, agentic systems

engineering manager site reliability

steinberger construction inc

Job Overview Steinberger Construction Inc. is seeking a dedicated and professional Customer Experience Associate to join our team in New York, New York. This is a full-time position ideal for an individual who is passionate about delivering exceptional client service within the dynamic construction industry. The successful candidate will be the primary point of contact for our clients, ensuring a smooth, transparent, and positive experience throughout the entire project lifecycle. You will play a crucial role in maintaining our reputation for quality and client satisfaction. Responsibilities  <ul><li>Serve as the main point of contact for all client enquiries, providing timely and professional responses.</li><li>Proactively communicate project updates, milestones, and any potential delays to clients.</li><li>Manage client expectations effectively and work to resolve any issues or concerns in a prompt and efficient manner.</li><li>Liaise between clients and internal teams, including project managers and contractors, to ensure client requirements are clearly understood and met.</li><li>Gather, analyse, and report on client feedback to identify trends and contribute to our continuous service improvement initiatives.</li><li>Maintain accurate and detailed records of all client interactions and correspondence.</li><li>Assist in the preparation of client-facing documentation, presentations, and reports.</li><li>Organise and coordinate client meetings, site visits, and project handover procedures.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, client relations, or account management role.</li><li>Exceptional verbal and written communication skills, with a keen eye for detail.</li><li>Strong interpersonal skills with the ability to build and maintain lasting client relationships.</li><li>Excellent organisational and problem-solving capabilities, with an aptitude for managing multiple priorities simultaneously.</li><li>A professional, patient, and empathetic approach to client management.</li><li>Proficiency in the Microsoft Office Suite is essential.</li><li>Experience within the construction, engineering, or real estate sectors is highly desirable but not essential.</li><li>Familiarity with CRM software would be considered an advantage.</li></ul> Benefits  <ul><li>A competitive daily salary ranging from $250 to $500 USD, commensurate with experience.</li><li>Opportunities for professional growth and career development within a reputable company.</li><li>A collaborative and supportive work environment.</li><li>The chance to be a key part of exciting and impactful construction projects.</li></ul>

Customer Experience Associate

Qureos

About the company: We build AI hiring agents. They deploy inside the enterprise systems a company already runs, or on the Qureos platform itself for teams who would rather have the whole hiring stack in one place. Either way the agents do the work recruiting teams have always done by hand, from sourcing and screening to interviewing and shortlisting, with speed and consistency no agency or traditional ATS can match. We are a Seed-stage startup backed by Prosus Ventures and COTU Ventures, having raised $5M to accelerate the future of AI-powered hiring. Trusted by more than 1,000 enterprise and public sector organizations, we're scaling rapidly as we build the next generation of AI hiring agents. Operating in a market where every unfilled role and every slow hiring loop costs real money, we are building the future of AI-powered hiring. Our agents let companies run high-volume hiring end to end without ripping out the systems their teams already live in. About the Role As a Forward Deployed Engineer, you will sit at the intersection of engineering, AI, and customer impact. You will work directly with customers to understand how they hire, find the parts of that process worth handing to an agent, and then design, build, and deploy those agents either into the customer's existing enterprise stack or onto the Qureos platform, depending on how they want to run. <ul><li>You will partner closely with customers and Qureos's product and engineering teams to customise agent workflows, improve agent performance, and bring what you learn in live deployments back into the core platform.</li><li>This role is ideal for an engineer who enjoys building production systems, working inside someone else's environment, solving ambiguous problems, and shaping how AI actually gets used in hiring.</li></ul> What You'll Do <ul><li>Embed directly with customers to understand their hiring processes, the systems those processes run on, and where an agent can take over.</li><li>Design, build, and deploy AI hiring agents that source, screen, interview, and move candidates through the funnel.</li><li>Ship those agents into the customer's existing enterprise environment, or onto the Qureos platform for customers who want the all-in-one setup.</li><li>Develop and maintain the infrastructure behind the agents, including APIs, integrations with enterprise ATS and HRIS systems, monitoring, and feedback loops.</li><li>Translate customer requirements into scalable technical solutions and production-ready deployments.</li><li>Collaborate with product and engineering teams to influence roadmap decisions based on what you see in the field.</li><li>Identify patterns across customer deployments and turn one-off integration work into something the platform supports natively.</li><li>Work across engineering, product, and customer teams to ensure successful adoption and long-term impact.</li><li>Operate independently in fast-moving environments where ownership and initiative are highly valued.</li></ul> What You'll Bring <ul><li>3+ years of software engineering experience, preferably with backend, infrastructure, or systems-focused development.</li><li>Strong programming experience in Python (experience with TypeScript/JavaScript is a plus).</li><li>Experience working with cloud platforms such as AWS, GCP, or Azure.</li><li>Ability to design and build reliable production systems, including inside environments you do not control.</li><li>Strong communication skills with the ability to work with both technical and non-technical stakeholders.</li><li>Experience working directly with customers, partners, or cross-functional teams is a plus.</li></ul> Bonus: experience with AI agents, large language models (LLMs), vector databases, prompt engineering, retrieval-augmented generation (RAG), voice agents, or integrating with enterprise ATS and HRIS platforms. Comfortable working in dynamic environments with changing priorities and high ownership. Why Join Us You'll be part of a team building a category-defining AI company in a market that has barely started to change. We move fast, we ship, and we work close to the customer. If you are excited about building AI agents that do real work, deploying them into the systems enterprises actually run, and shaping how hiring gets done, we'd love to hear from you.

Forward Deployed Engineer

Kontrora

<h3>About the role</h3>We are seeking a dedicated Backend Engineer to join our remote team on a part-time basis. In this role, you will be instrumental in developing, enhancing, and maintaining backend systems that support our core applications. You will collaborate with cross-functional teams to deliver robust solutions that meet the needs of our users.<h3>Key responsibilities</h3><ul><li>Design, develop, and maintain scalable backend services and APIs to support application functionality.</li><li>Collaborate with frontend engineers and product managers to create seamless integrations between the backend and user interfaces.</li><li>Participate in code reviews and contribute to team best practices, ensuring high-quality and maintainable code.</li><li>Troubleshoot and resolve performance issues, bugs, and other technical challenges in a timely manner.</li><li>Write and maintain comprehensive documentation for backend services, APIs, and system architecture.</li><li>Continuously learn and apply best practices in software development, including testing, version control, and deployment processes.</li></ul><h3>Requirements</h3><ul><li>Proficiency in at least one modern programming language such as Python, Java, Node.js, or Ruby.</li><li>Familiarity with web frameworks and RESTful API design principles.</li><li>Understanding of database management systems, both SQL and NoSQL, and their application in backend architectures.</li><li>Basic knowledge of cloud services and platforms (e.g., AWS, Google Cloud, Azure) as they relate to backend development.</li><li>Strong problem-solving skills and the ability to work independently in a remote work environment.</li><li>Effective communication skills to collaborate with team members and stakeholders.</li></ul><h3>Nice to have</h3><ul><li>Experience with Agile development methodologies and version control systems, particularly Git.</li><li>Exposure to microservices architecture and containerization technologies like Docker.</li><li>Familiarity with CI/CD pipelines and automated testing frameworks.</li><li>Interest in learning about new technologies and applying them to improve our backend systems.</li><li>Prior involvement in open-source projects or contributions to community forums.</li></ul><h3>Why join us</h3>Joining our team means becoming part of an innovative and collaborative environment where your ideas and contributions will be valued. You will have the opportunity to work alongside talented professionals who are passionate about technology and committed to growth. With flexible working hours and a supportive culture, you will be able to balance your professional and personal life while enhancing your skills and advancing your career in backend engineering.

Backend Engineer

Explore 3+ Engineering manager site reliability in New York this August. Find roles across top companies and apply now to boost your career.

3 engineering manager site reliability jobs In New York

Customer Experience Associate

Forward Deployed Engineer

Backend Engineer