business development manager Jobs in Cairo

business development manager

sales executive

area sales manager - egypt

assistant manager sales operations Jobs in Cairo

assistant manager sales operations

associate manager, sales

enterprise sales manager

Talent 360 ME

<div>
 
 Job Summary
 
 
 
 We're looking for an experienced
 
 Sales Manager
 
 to drive revenue growth, lead the sales team, and manage the full sales cycle. The ideal candidate should have strong experience in
 
 ERP, SaaS, or technology sales
 
 , with the ability to manage complex B2B deals, build accurate forecasts, and align sales commitments with delivery outcomes.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and execute the sales strategy aligned with company revenue goals
 </li>
 <li>
 Lead and manage the sales team to achieve quarterly and annual targets
 </li>
 <li>
 Oversee the full sales cycle from lead qualification to contract closure
 </li>
 <li>
 Build and maintain a healthy sales pipeline and accurate sales forecasts
 </li>
 <li>
 Lead client negotiations, pricing, and commercial proposals
 </li>
 <li>
 Ensure strong CRM discipline and accurate pipeline reporting
 </li>
 <li>
 Coordinate with delivery and technical teams to ensure scope and commercial alignment
 </li>
 <li>
 Monitor market trends, competitors, and opportunities within the ERP/Odoo ecosystem
 </li>
 <li>
 Coach and evaluate team performance through KPIs and regular reviews
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Information Systems, Commerce, or a related field
 </li>
 <li>
 6-10 years of experience in ERP, SaaS, or technology sales
 </li>
 <li>
 3-5 years in a managerial or team leadership role
 </li>
 <li>
 Strong experience in enterprise B2B sales and complex sales cycles
 </li>
 <li>
 Strong knowledge of ERP solutions and solution selling
 </li>
 <li>
 Experience with CRM systems and sales forecasting tools
 </li>
 <li>
 Strong communication, negotiation, and leadership skills
 </li>
 <li>
 Excellent English (written and spoken)
 </li>
 <li>
 Odoo experience is a strong advantage
 
 
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 
 
 <ul>
 <li>
 MBA or Master's degree is a plus
 </li>
 <li>
 ERP Sales / Solution Consulting certifications are a plus
 </li>
 <li>
 Odoo ecosystem knowledge or certification is highly preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Flexible working hours between 8:00 AM and 6:00 PM
 </li>
 <li>
 Hybrid work model (office-based and remote working)
 </li>
 <li>
 Weekend: Friday and Saturday
 </li>
 <li>
 Basic Salary
 </li>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 </ul>
</div>

Sales Manager

Axis

<div>
 
 About Axis
 
 
 
 We believe financial services should be more accessible, that&rsquo;s why we started Axis. A fully interoperable mobile wallet which enables users to send and receive money from any mobile wallet in Egypt, pay their bills, buy anything online with a virtual Visa card, or scan any QR code to pay for anything in-person.Axis empowers small businesses with simplified digital payments to compete &amp; grow. Our digital banking platform enables small businesses to seamlessly manage payments to employees and suppliers. Small businesses can now send salaries, reimbursements and instantly pay their suppliers on any mobile wallet in Egypt.
 
 
 
 Overview Of The Role
 
 
 
 This role leads the growth of our Payouts product across large enterprises, mid-market companies, and SMEs. It is responsible for defining the commercial strategy, building and leading a high-performing sales team, closing strategic deals, and developing partnerships that drive scalable revenue growth.
 
 
 We&rsquo;re looking for someone with a strong background in Fintech, Payments, or Telcos, who understands complex B2B sales cycles and can operate both strategically and hands-on.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Strategy &amp; Business Growth
 </li>
 <li>
 Define and execute the B2B sales and partnerships strategy for Payouts products.
 </li>
 <li>
 Identify and prioritize target segments (SMEs, Mid-Market, Enterprises).
 </li>
 <li>
 Define key industry use cases (Payroll, Vendor Payments, Marketplaces, Construction, etc.).
 </li>
 <li>
 Build and maintain a strong, predictable sales pipeline.
 </li>
 <li>
 Own revenue targets (monthly, quarterly, and annual).
 </li>
 <li>
 Collaborate with Product and Finance teams on pricing, commercial models, and packaging.
 </li>
 <li>
 Sales Leadership &amp; Execution
 </li>
 <li>
 Build, lead, and scale the B2B sales team (Sales Excutives, Account Managers).
 </li>
 <li>
 Set clear KPIs, quotas, and performance benchmarks.
 </li>
 <li>
 Coach and mentor the team on complex deal structuring and enterprise sales.
 </li>
 <li>
 Personally lead and close strategic and high-value deals.
 </li>
 <li>
 Implement and optimize sales processes (CRM, forecasting, pipeline management).
 </li>
 <li>
 Partnerships Development
 </li>
 <li>
 Identify, negotiate, and manage strategic partnerships.
 </li>
 <li>
 Structure commercial partnership models (revenue share, volume-based pricing, exclusivity).
 </li>
 <li>
 Build long-term relationships with key partners and stakeholders.
 </li>
 <li>
 Ensure partnerships directly contribute to revenue and product adoption.
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Act as the main commercial point of contact for key enterprise clients.
 </li>
 <li>
 Work closely with Product, Tech, Compliance, Risk, and Operations teams.
 </li>
 <li>
 Provide structured market feedback to improve product features and roadmap.
 </li>
 <li>
 Align sales commitments with operational and compliance capabilities.
 </li>
 <li>
 Reporting &amp; Performance Tracking
 </li>
 <li>
 Own revenue forecasting and reporting.
 </li>
 <li>
 Track and optimize CAC, deal cycle length, win rates, and average deal size.
 </li>
 <li>
 Present regular performance updates to executive management.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 8&ndash;12+ years of experience in B2B Sales, with at least 3&ndash;5 years in a leadership role.
 </li>
 <li>
 Strong background in Fintech, Payments, Banking,Telcos, or Financial Services.
 </li>
 <li>
 Proven track record of selling B2B products to SMEs, mid-market, and enterprises.
 </li>
 <li>
 Experience building and managing sales teams from early to growth stages.
 </li>
 <li>
 Hands-on experience with partnerships and complex commercial negotiations.
 </li>
 <li>
 Skills &amp; Competencies
 </li>
 <li>
 Strong strategic thinking combined with hands-on execution.
 </li>
 <li>
 Excellent negotiation and deal-closing skills.
 </li>
 <li>
 Deep understanding of B2B sales cycles and enterprise buying behavior.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Data-driven mindset with strong analytical skills.
 </li>
 <li>
 Comfortable working in fast-paced, high-growth environments.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with payout products, APIs, or platform-based solutions.
 </li>
 <li>
 Existing network within enterprise or SME ecosystems.
 </li>
 <li>
 Experience working in regulated environments.
 
 
 </li>
 </ul>
 
 Perks of working @ Axis
 
 
 
 <ul>
 <li>
 Medical Insurance for You and your family.
 </li>
 <li>
 Life Insurance.
 </li>
 <li>
 Gym subscription.
 </li>
 <li>
 Flexibility with various types of paid time off (PTO) to support work-life balance.
 </li>
 <li>
 Very competitive leave policy including extended Maternity and Paternity leaves.
 </li>
 </ul>
</div>

Head of Enterprise Sales

Palo Alto Networks

<div>
 
 Our Mission
 
 
 
 At Palo Alto Networks&reg;, we&rsquo;re united by a shared mission&mdash;to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you&rsquo;re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you&rsquo;re in the right place.
 
 
 
 Who We Are
 
 
 
 In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
 
 
 This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
 
 
 
 Job Summary
 
 
 
 
 Job Summary
 
 
 
 The Regional Sales Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you&rsquo;re responsible for leading and driving sales engagements. You&rsquo;re motivated by the desire to solve critical challenges facing our customer&rsquo;s secure environment, so you&rsquo;re prepared to connect them with a solution for every stage of threat prevention.
 
 
 You&rsquo;ll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go-getter mentality to win business and market share by actively displacing competing technologies.
 
 
 Palo Alto Networks is leading the charge in platformization, offering best-in-breed solutions that enable customers to build a truly zero-trust security architecture and navigate critical transformations. To ensure our sales team is equipped to guide customers, we've developed FLIGHT, an immersive onboarding program. Flight blends virtual and in-person learning at our headquarters, where new sales hires will participate in dynamic cohorts, fully dedicated to their training without customer distractions. This focused approach ensures they emerge as well-prepared sales professionals, ready to help customers leverage our comprehensive portfolio.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 As a Regional Sales Manager, you will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
 </li>
 <li>
 Bring your experience and consultative selling skills to initiate long-standing relationships with prospective customers and executive sponsors
 </li>
 <li>
 Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments
 </li>
 <li>
 Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks
 </li>
 <li>
 Engage a programmatic approach to demand to generate, develop, and expand your territory
 </li>
 <li>
 Leverage prospect stories to create a compelling value proposition with insights into value for that specific account.
 </li>
 <li>
 Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
 </li>
 <li>
 Travel as necessary within your territory, and to company-wide meeting
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security context
 </li>
 <li>
 Experience cultivating mutually beneficial relationships with our channel partners to bring channel-centric go-to-market approach for our customers
 </li>
 <li>
 Have and able to lead all aspects of the sales cycle with the ability to uncover, qualifying, developing, and closing new, white-space territories and accounts
 </li>
 <li>
 Possess a successful track record selling complex-solutions
 </li>
 <li>
 Excellent time management skills, and work with high levels of autonomy and self-direction
 </li>
 <li>
 Highly competitive, ramp quickly, extremely adaptive, and pride yourself on exceeding production goals
 </li>
 <li>
 Active security clearance
 
 
 </li>
 </ul>
 
 Our Commitment
 
 
 
 We&rsquo;re trailblazers that dream big, take risks, and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 
 
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 
 
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
</div>

Regional Sales Manager Commercial

CyberArk

<div>
 
 Company Description
 
 
 
 
 About CyberArk
 
 :
 
 
 CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity &ndash; human or machine &ndash; across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world&rsquo;s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.
 
 
 
 Job Description
 
 
 
 As an Principal Account Executive at CyberArk, you are responsible for driving new business and expanding existing accounts within your territory. As a trusted advisor to customers you will lead complex sales cycles, orchestrate cross-functional teams, and deliver CyberArk&rsquo;s Identity Security solutions in a way that creates lasting business impact for enterprise customers. This is a consultative sales role, not product pitching, requiring you to uncover business problems, map them to CyberArk&rsquo;s value, and drive outcomes through a strategic engagement approach. You will work with internal and external partners and leverage AI-enabled sales tools to engage, influence, and win.
 
 
 
 Ownership of Full Sales Cycle &amp; Forecasting:
 
 
 
 
 <ul>
 <li>
 Lead end-to-end sales processes, from prospecting and qualification through to close, ensuring alignment with customer business outcomes and CyberArk&rsquo;s value proposition, with full accountability for quota attainment.
 </li>
 <li>
 Own and manage pipeline and forecast with rigor; apply structured methodologies like MEDDPICC and leverage tools (Salesforce, Clari, Gong, Demandbase) to drive pipeline health, deal progression, and forecasting accuracy.
 </li>
 <li>
 Drive business outcomes with a strong bias for action across negotiation, procurement, and day-to-day business operations.
 
 
 
 </li>
 </ul>
 
 Deliver Business Outcomes Through Consultative Selling:
 
 
 
 
 <ul>
 <li>
 Understand customer priorities and translate CyberArk&rsquo;s platform into tangible business value and technical relevance.
 </li>
 <li>
 Lead with insights, not features&mdash;this is a solution-led, outcome-driven role.
 
 
 
 </li>
 </ul>
 
 Build Executive and Multi-Level Relationships:
 
 
 
 
 <ul>
 <li>
 Engage and influence stakeholders at multiple levels including CxO, security leaders, procurement, and technical teams.
 </li>
 <li>
 Develop champions and foster account trust that supports long-term growth and expansion.
 
 
 
 </li>
 </ul>
 
 Orchestrate the Broader Sales Team:
 
 
 
 
 <ul>
 <li>
 Collaborate closely with Solution Sales Specialists and internal teams to penetrate new areas and co-sell across CyberArk&rsquo;s portfolio.
 </li>
 <li>
 Take ownership of the deal strategy while leveraging specialist knowledge and support resources.
 
 
 
 </li>
 </ul>
 
 Work Across the Ecosystem:
 
 
 
 
 <ul>
 <li>
 Drive collaboration with channel partners, GSIs, hyperscalers, and alliances to extend reach and strengthen execution.
 </li>
 <li>
 Co-create plans with ecosystem partners that support joint pipeline growth and account penetration.
 
 
 
 </li>
 </ul>
 
 Territory Planning and Execution:
 
 
 
 
 <ul>
 <li>
 Own your territory strategy and build comprehensive account plans for key targets.
 </li>
 <li>
 Identify whitespace, drive expansion, and ensure alignment with CyberArk&rsquo;s growth goals.
 
 
 
 </li>
 </ul>
 
 Use of AI-Enabled Sales Tools:
 
 
 
 
 <ul>
 <li>
 Leverage tools like Gong and Demandbase to extract insights, personalize outreach, and increase sales productivity.
 
 
 
 </li>
 </ul>
 
 Market Insight and Domain Knowledge:
 
 
 
 
 <ul>
 <li>
 Stay on top of cybersecurity trends, competitor movements, and customer challenges to position CyberArk as a strategic partner.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Sales and Commercial Acumen:
 
 
 
 
 <ul>
 <li>
 Proven track record of successfully closing complex enterprise deals in cybersecurity or enterprise SaaS.
 </li>
 <li>
 Demonstrated ability to grow new logos and expand within existing customers.
 </li>
 <li>
 Outcome-oriented with strong commercial judgment and quota ownership mindset.
 
 
 
 </li>
 </ul>
 
 Domain Expertise:
 
 
 
 
 <ul>
 <li>
 Familiarity with cybersecurity principles including identity security, PAM, IAM, Zero Trust, and compliance-driven selling.
 </li>
 <li>
 Ability to understand business and technical use cases and convert them into solution opportunities.
 
 
 
 </li>
 </ul>
 
 Channel and Ecosystem Experience:
 
 
 
 
 <ul>
 <li>
 Experience working with channel partners, cloud providers, and GSIs to co-sell and accelerate go-to-market execution.
 
 
 
 </li>
 </ul>
 
 Interpersonal Strengths:
 
 
 
 
 <ul>
 <li>
 Strong executive presence and influencing skills across all customer levels.
 </li>
 <li>
 Commercial curiosity and the ability to uncover customer pain points through active listening.
 </li>
 <li>
 Collaborative, coachable, and resilient with a passion for team-based success.
 
 
 
 </li>
 </ul>
 
 Sales Process and Tool Familiarity:
 
 
 
 
 <ul>
 <li>
 Skilled in sales methodologies such as MEDDPICC and Command of the Message.
 
 
 
 </li>
 </ul>
 Comfortable using Salesforce, Clari, Gong, Demandbase, and other digital selling tools to drive efficiency and insight.
 
 
 
 Additional Information
 
 
 
 
 We are proud to foster a diverse and inclusive workplace, where every individual's unique background, perspective, and contribution is celebrated. We believe that by embracing diversity, we drive innovation and create a stronger, more united team. Inclusion is at the heart of who we are and how we succeed. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, or disability. Upon conditional offer of employment, candidates are required to complete a comprehensive background check as per our internal policy.
 
 
 
 
 CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview, please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs.
 
 
 
</div>

Principal Account Executive - Egypt

ZeroSploit MEA

<div>
 
 About The Position
 
 
 
 Lead the charge in driving new business and exceeding sales targets for Zerosploit, a leading cybersecurity services provider in Egypt. Cultivate high-value client relationships, leverage your deep cybersecurity expertise, and build strategic partnerships in this dynamic and demanding role.
 
 
 
 In This Position, Your Duties Are:
 
 
 
 <ul>
 <li>
 Develop and implement sales strategies to achieve and exceed assigned revenue targets.
 </li>
 <li>
 Identify and qualify high-potential leads across diverse industries.
 </li>
 <li>
 Build and maintain strong relationships with key decision-makers at client organizations.
 </li>
 <li>
 Conduct in-depth needs analysis and tailor Zerosploit solutions to address specific client challenges.
 </li>
 <li>
 Lead complex sales cycles, negotiate contracts, and secure new business deals.
 </li>
 <li>
 Develop and deliver compelling presentations and sales proposals.
 </li>
 <li>
 Manage existing client accounts and ensure high levels of satisfaction.
 </li>
 <li>
 Contribute to market research and competitor analysis.
 </li>
 <li>
 Mentor and coach junior sales team members.
 </li>
 <li>
 Stay up-to-date on emerging cybersecurity trends and technologies.
 
 
 </li>
 </ul>
 
 We Are Looking For Someone With Experience In:
 
 
 
 <ul>
 <li>
 Minimum 5 years of successful experience in cybersecurity sales, preferably with a focus on enterprise clients.
 </li>
 <li>
 Proven track record of exceeding sales targets and closing high-value deals.
 </li>
 <li>
 Deep understanding of cybersecurity principles, threats, and mitigation strategies.
 </li>
 <li>
 Strong technical proficiency with various cybersecurity solutions and services.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Ability to build trust and rapport with clients at all levels.
 </li>
 <li>
 Strategic thinking and problem-solving skills.
 </li>
 <li>
 Time management and organizational skills.
 </li>
 <li>
 Proactive and self-motivated with a strong work ethic.
 </li>
 <li>
 Proficiency in CRM software and relevant sales methodologies.
 
 
 </li>
 </ul>
 
 The Goals Of This Position Are:
 
 
 
 <ul>
 <li>
 Achieve and exceed assigned revenue targets.
 </li>
 <li>
 Maintain high client satisfaction ratings.
 </li>
 <li>
 Secure a specified number of new clients per quarter.
 </li>
 <li>
 Develop and implement successful sales strategies.
 
 
 </li>
 </ul>
 
 In This Position, Your Duties Are:
 
 
 
 <ul>
 <li>
 Develop and implement sales strategies to achieve and exceed assigned revenue targets.
 </li>
 <li>
 Identify and qualify high-potential leads across diverse industries.
 </li>
 <li>
 Build and maintain strong relationships with key decision-makers at client organizations.
 </li>
 <li>
 Conduct in-depth needs analysis and tailor Zerosploit solutions to address specific client challenges.
 </li>
 <li>
 Lead complex sales cycles, negotiate contracts, and secure new business deals.
 </li>
 <li>
 Develop and deliver compelling presentations and sales proposals.
 </li>
 <li>
 Manage existing client accounts and ensure high levels of satisfaction.
 </li>
 <li>
 Contribute to market research and competitor analysis.
 </li>
 <li>
 Mentor and coach junior sales team members.
 </li>
 <li>
 Stay up-to-date on emerging cybersecurity trends and technologies.
 
 
 </li>
 </ul>
 
 We Are Looking For Someone With Experience In:
 
 
 
 <ul>
 <li>
 Minimum 5 years of successful experience in cybersecurity sales, preferably with a focus on enterprise clients.
 </li>
 <li>
 Proven track record of exceeding sales targets and closing high-value deals.
 </li>
 <li>
 Deep understanding of cybersecurity principles, threats, and mitigation strategies.
 </li>
 <li>
 Strong technical proficiency with various cybersecurity solutions and services.
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Ability to build trust and rapport with clients at all levels.
 </li>
 <li>
 Strategic thinking and problem-solving skills.
 </li>
 <li>
 Time management and organizational skills.
 </li>
 <li>
 Proactive and self-motivated with a strong work ethic.
 </li>
 <li>
 Proficiency in CRM software and relevant sales methodologies.
 
 
 </li>
 </ul>
 
 The Goals Of This Position Are:
 
 
 
 <ul>
 <li>
 Achieve and exceed assigned revenue targets.
 </li>
 <li>
 Maintain high client satisfaction ratings.
 </li>
 <li>
 Secure a specified number of new clients per quarter.
 </li>
 <li>
 Develop and implement successful sales strategies.
 </li>
 </ul>
</div>

Senior Sales Account Manager

Valify Solutions

<div>
 
 
 About the job
 
 
 
 Valify Solutions is looking for an experienced Business Development Manager to drive growth and expand our presence across banking, fintech, telecom, and government sectors.
 
 
 
 
 
 
 About the role
 
 
 
 As a Business Development Manager, you will play a key role in driving strategic growth by identifying new business opportunities, engaging enterprise clients, and expanding our footprint in highly regulated industries. You&rsquo;ll work closely with Sales, Product, and Marketing teams to position our digital identity and eKYC solutions effectively in the market.
 
 
 
 
 
 
 What you'll do:
 
 
 <ul>
 <li>
 Identify and engage new B2B clients
 </li>
 <li>
 Manage the full sales cycle from prospecting to closing
 </li>
 <li>
 Conduct discovery meetings to understand client needs
 </li>
 <li>
 Build and maintain a strong sales pipeline
 </li>
 <li>
 Prepare tailored presentations and proposals
 </li>
 <li>
 Work closely with Sales, Product, and Marketing teams
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 4+ years of experience in Business Development or Sales
 </li>
 <li>
 Experience in Tech or Fintech industry (B2B is a must)
 </li>
 <li>
 Strong communication and negotiation skills
 </li>
 <li>
 Ability to manage complex sales cycles
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 </li>
 </ul>
</div>

Business Development Manager

Kaspersky

<div>
 
 
 Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 28 years.
 
 
 
 
 We have 400 million unique users, 270 000 corporate clients, 517 products, 1100 technological patents and 34 offices around the world.
 
 
 
 
 
 
 
 Today our team has more than 5 000 top level experts, all of them regular people with their own talents and hobbies.
 
 
 
 
 Together we protect the world from cyber threats.
 
 
 
 
 
 
 
 Join us to become part of an exceptional team, while remaining yourself and using your skills to keep us growing and evolving!
 
 
 
 
 
 
 We are looking for a
 
 Customer Success Engineer (CSE)
 
 in Egypt to look after our corporate customers from technical perspective.
 
 
 
 
 
 The CSE is responsible for building strong relationships with customer technical contacts, ensuring Kaspersky products are maintained and used effectively, and resolving product technical issues within service agreement obligations.
 
 
 
 
 
 Highly technical, the CSE maps technical capabilities to business needs, helps enterprise customers understand product features, and provides advice on operational best practices to improve the customer's security posture. They ensure successful implementation, upgrade, and usage of Kaspersky products.
 
 
 
 
 
 The CSE supports the Customer Success Account Manager (CSAM), Sales, and Pre-sales to achieve high customer satisfaction, retention, and additional purchases. Travel to customer sites and after-hour or weekend coverage may be required depending on customer needs.
 
 
 
 
 
 
 Main Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Build and maintain good working relationships with assigned accounts, ensuring their satisfaction with Kaspersky support and products.
 </li>
 <li>
 Take initiative on technical skills, self-learning, and development toward obtaining Kaspersky certifications.
 </li>
 <li>
 Resolve, manage, escalate, and drive satisfactory resolution of customers&rsquo; technical support issues based on Kaspersky products and technologies.
 </li>
 <li>
 Communicate progress on a regular basis to stakeholders in customer and partner organizations for normal and escalated technical issues.
 </li>
 <li>
 Provide technical support to MSA / Customer Success customers.
 </li>
 <li>
 Ensure product technical problems are resolved or worked around rapidly within service agreement obligations.
 </li>
 <li>
 Apply systems analysis techniques and procedures, consulting with end users to diagnose product and system issues, and determine appropriate system configurations and specifications to optimize usage of Kaspersky products.
 </li>
 <li>
 Process technical support tickets in compliance with technical support workflows and processes.
 </li>
 <li>
 Proactively contribute to the enrichment of the Knowledge Base.
 </li>
 <li>
 Deliver Kaspersky Professional Services for Kaspersky Solutions to B2B clients, including but not limited to implementation, training, configuration, migration, health checks, and project management.
 </li>
 <li>
 Guide MSA / Customer Success clients with implementation, upgrade, and usage of Kaspersky products in the customer&rsquo;s environment.
 </li>
 <li>
 Share technical and product information about Kaspersky products with enterprise customers.
 </li>
 <li>
 Deliver consultative-based knowledge transfer and documentation to Kaspersky clients.
 </li>
 <li>
 Facilitate and drive technical discussions relating to Kaspersky products with enterprise customers
 </li>
 <li>
 Travel to customer sites as required.
 </li>
 <li>
 Be available for after-hour or weekend coverage depending on customer needs.
 </li>
 <li>
 Act as the technical support representative in the home country, taking ownership for customer and partner support escalations, and driving issue resolution using established processes and procedures in a timely manner.
 </li>
 </ul>
 
 
 
 
 
 Main Requirements:
 
 
 
 
 
 
 
 
 Education &amp; Technical Certifications:
 
 
 
 
 
 
 <ul>
 <li>
 Completed degree or professional education in Information Technology, Information Systems, or Computer Science, and/or the following industry certifications or equivalent:
 </li>
 <li>
 CompTIA N+;
 </li>
 <li>
 CompTIA Security+;
 </li>
 <li>
 CompTIA Server+;
 </li>
 <li>
 MCP: Windows Server 2008+ and Windows 7+;
 </li>
 <li>
 RHCSA (Linux);
 </li>
 <li>
 ITIL Foundation.
 </li>
 </ul>
 
 
 
 
 
 
 Experience:
 
 
 
 
 
 
 <ul>
 <li>
 At least 3 years&rsquo; experience in L1/L2 customer support, professional services, or technical account management;
 </li>
 <li>
 Experience in IT Service Delivery, IT Project Delivery, or IT Security/Infrastructure Maintenance.
 </li>
 </ul>
 
 
 
 
 
 
 Required Communication Skills:
 
 
 
 
 
 
 <ul>
 <li>
 Professional level phone communication skills;
 </li>
 <li>
 Professional written and verbal communication skills;
 </li>
 <li>
 Advanced interpersonal skills;
 </li>
 <li>
 Advanced negotiation skills;
 </li>
 <li>
 Ability to articulate issues clearly and communicate next steps with confidence.
 </li>
 </ul>
 
 
 
 
 
 
 Technical Expertise:
 
 
 
 
 
 
 <ul>
 <li>
 Linux OS (Ubuntu, CentOS, other variants);
 </li>
 <li>
 Microsoft OS (Server 2019+ and Windows 10+) &ndash; Microsoft Certified is an advantage;
 </li>
 <li>
 Enterprise networking technologies (e.g., TCP/IP, DNS, firewall, Active Directory);
 </li>
 <li>
 Virtualization environments (VMware ESXi, Hyper-V);
 </li>
 <li>
 Troubleshooting skills, including the ability to analyze logs, traces, and dump files (Wireshark, Windows Logs, Windows Performance);
 </li>
 <li>
 Kaspersky technical knowledge is required (certifications are highly desirable and expected to be obtained within the first 6&ndash;12 months).
 </li>
 </ul>
 
 
 
 
 
 
 Personal Skills:
 
 
 
 
 
 
 <ul>
 <li>
 Analytical troubleshooting skills;
 </li>
 <li>
 Strong time management and prioritization skills;
 </li>
 <li>
 Sound decision-making ad critical thinking skills;
 </li>
 <li>
 Structured and process-oriented working style;
 </li>
 <li>
 Ability to demonstrate ownership of customer issues and actively drive issue resolution, root cause analysis, and remediation;
 </li>
 <li>
 Ability to work flexibly and according to on-duty hours;
 </li>
 <li>
 Travel readiness.
 </li>
 </ul>
 
 
 
 
 
 
 Languages:
 
 
 
 
 
 
 <ul>
 <li>
 Advanced English;
 </li>
 <li>
 Native local country language.
 </li>
 </ul>
 
 
 
 
 
 The hiring process for this position looks as follows:
 
 
 
 1) Resume review (1&ndash;3 business days)
 
 
 2) Introductory call with Recruiter (30 min)
 
 
 3) Interview with Hiring Manager (60 min
 
 
 4) Final interview (optional)
 
 
 5) Offer &amp; reference check
 
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Customer Success Engineer

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