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events specialist

Clyde & Co

<div>
 
 
 Events Specialist &ndash; Business Development &amp; Marketing
 
 
 
 
 
 
 
 The team
 
 
 
 The Global Business Development (BD) Leadership team sets the strategy in consultation with the Global Strategy Board and Global Practice Groups. The BD teams (comprising communications, marketing, business and client development experts) are led by regional heads of Business Development who are aligned to our regional boards: Asia Pacific, Middle East Africa, North America, UK, Europe.
 
 
 Our strategy seeks to:
 
 <ul>
 <li>
 Manage and develop clients and profile in our global sectors
 </li>
 <li>
 Adopt a content and product led approach in taking our practice groups to market
 </li>
 <li>
 Prioritise the use of integrated digital marketing channels
 </li>
 <li>
 Position our most senior staff as advisors to the business, supported by expert execution teams
 </li>
 <li>
 Ensure that the highest value clients and opportunities command the highest value BD attention and bespoke tactics
 </li>
 </ul>
 
 
 
 
 
 Key responsibilities
 
 
 
 This role is a part of the Middle East and Africa (MEA) Business Development team who work across our MEA markets, sectors and practice groups with a majority focus on engagement and conversion stages of the sales pipeline. The events specialist will provide end-to-end event management of the firm's extensive portfolio, ranging from small technical events to large showpiece hospitality events designed to achieve specific objectives, such as:
 
 
 
 
 <ul>
 <li>
 Brand awareness: To increase the firm's visibility and enhance brand recognition
 </li>
 <li>
 Client insights: To gather valuable feedback and insights from clients regarding their business needs and priorities
 </li>
 <li>
 Knowledge sharing: To provide timely insights and know-how on the latest industry developments
 </li>
 <li>
 Lead generation: To support lead generation by providing opportunities to attract, engage, and generate ROI
 </li>
 <li>
 Networking and client development: To create a platform which supports client networking and enables the development of client relationships
 </li>
 <li>
 Strategic alliances and partnerships: To establish or strengthen the firm's alliances with third-party associations, businesses, and government entities
 </li>
 </ul>
 
 
 
 
 
 Event management:
 
 
 <ul>
 <li>
 Plan and execute the firm's external events across the MEA region, from concept to completion
 </li>
 <li>
 Ensure event objectives are set at the planning stage and follow-up procedures are in place
 </li>
 <li>
 Manage strategic internal events, i.e. quarterly regional Town Halls, ensuring all the logistics are executed to a high standard
 </li>
 <li>
 Advise key stakeholders on the best format and structure to meet the event objectives and requirements
 </li>
 <li>
 Prepare project plans and ensure deadlines are met by all parties involved in an event
 </li>
 <li>
 Monitor and communicate budgeting and financial information to both the sponsoring partner and the relevant business development manager
 </li>
 <li>
 Communicate regularly with partners and business development managers to plan and coordinate their activities
 </li>
 <li>
 Manage third-party external events, i.e. sponsorships, collaborative events
 </li>
 <li>
 Assist with registering and managing external cross-practice event attendance, i.e. award ceremonies
 </li>
 <li>
 Support with event marketing requirements i.e. the preparation of invitations in line with the firm's brand guidelines
 </li>
 <li>
 Ensure all event activity is recorded on InterAction pre-and post-event
 </li>
 <li>
 Conduct post-event evaluations to assess event outcomes and identify areas for improvement
 </li>
 <li>
 Review and manage the events feedback process and produce a quarterly summary report of feedback
 </li>
 </ul>
 
 
 
 
 
 Event infrastructure:
 
 
 <ul>
 <li>
 Continually review and improve the event processes
 </li>
 <li>
 Source venues and assess their suitability based on various event requirements and objectives
 </li>
 <li>
 Maintain a preferred venues and supplier list
 </li>
 <li>
 Develop a central resource of event materials for use by secretaries and fee-earners to help plan and execute events
 </li>
 <li>
 Manage and update the MEA events calendar to support with planning and visibility across the business on all event activity
 </li>
 <li>
 Oversee the coordination of the external events tracker and calendar to ensure it is regularly updated to reflect key industry events which will be of relevance to our fee earners
 </li>
 <li>
 Source relevant event materials (banners, stands, merchandise etc.) and pitch suggestions to the business development and marketing team for upgrading such items
 </li>
 <li>
 Manage and oversee the firm's branded merchandise, source suppliers and potential products
 </li>
 <li>
 Connect with the global events team to share best practices and ideas on how to evolve and enhance the firm's event processes and client experience
 </li>
 <li>
 Stay up to date with the latest digital technologies, audio/visual, and trends in the event industry to improve event processes
 </li>
 </ul>
 
 
 
 
 
 Candidate profile
 
 
 
 The ideal candidate will:
 
 <ul>
 <li>
 be educated up to high school level, degree desirable
 </li>
 <li>
 have a minimum of five years&rsquo; experience managing a range /high-volume events
 </li>
 <li>
 have experience in managing multiple events at the same time and displays strong organisational skills
 </li>
 <li>
 have excellent English language skills (spoken and written)
 </li>
 <li>
 have good interpersonal skills with the ability to influence and liaise with a range of stakeholders
 </li>
 <li>
 have exceptional detailed event planning and project management skills
 </li>
 <li>
 be flexible and willing to travel across the MEA region for on-site event management and execution
 </li>
 <li>
 be creative with strong attention to detail
 </li>
 <li>
 be able to work under pressure and manage conflicting priorities
 </li>
 <li>
 be able to work independently on the event planning process
 </li>
 <li>
 be willing and able to develop and implement ideas and strive for practical solutions have strong Excel skills, with experience
 </li>
 </ul>
 
 
</div>

Events Specialist

Egypt Education Platform

<div>
 Egypt Education Platform is seeking a creative and data-driven
 
 Social Media Specialist
 
 to join our dynamic marketing team. In this role, you will be responsible for developing and implementing social media strategies that enhance our online presence, engage our audience, and promote our educational offerings.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Create, curate, and manage published content across social media platforms, including but not limited to Facebook, Instagram, Twitter, and LinkedIn
 </li>
 <li>
 Develop engaging and visually appealing social media campaigns that align with the overall marketing strategy and brand identity
 </li>
 <li>
 Analyze social media performance metrics and report on the effectiveness of campaigns, making recommendations for improvement
 </li>
 <li>
 Monitor trends in social media tools, applications, and best practices, adjusting strategies as necessary
 </li>
 <li>
 Engage with followers, responding to comments and messages in a timely manner to build a vibrant online community
 </li>
 <li>
 Collaborate with internal teams to gather content, such as student success stories, school programs, and events for promotion on social media
 </li>
 <li>
 Assist in the planning and execution of social media advertising campaigns to increase reach and engagement
 </li>
 <li>
 Stay updated on social media trends and innovations, incorporating them into our strategies when relevant
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Communications, or a related field
 </li>
 <li>
 Proven experience as a Social Media Specialist or similar role, with a demonstrable understanding of social media platforms and their functionalities
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 <li>
 Strong creative thinking and problem-solving abilities
 </li>
 <li>
 Knowledge of social media analytics tools to measure performance and drive improvements
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment
 </li>
 <li>
 Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus
 </li>
 <li>
 Passion for education and an understanding of educational trends and target audiences
 </li>
 </ul>
</div>

Social Media Specialist

MAFI for Agricultural Produce Industries

<div>
 
 The Marketing Communications Senior Specialist plays a key role in enhancing MAFI&rsquo;s global visibility and market presence within the agri-food B2B sector. This role is responsible for executing and coordinating external communications, event management, branding, and digital engagement strategies that reinforce MAFI&rsquo;s position as a leader in sustainable, innovative food processing. The Senior Specialist will manage and implement marketing communications initiatives that support MAFI&rsquo;s commercial goals &mdash; from brand storytelling and media outreach to high-impact corporate events and supporting internal communications operation. Working closely with internal departments, agencies, and global partners, this role ensures message consistency, creative excellence, and strategic alignment across all touchpoints.
 
 
 
 
 
 A. PR, External &amp; Corporate Communications
 
 
 &bull; Execute PR strategies that strengthen MAFI&rsquo;s reputation in global markets &mdash; particularly across Europe, the U.S., and the Middle East.
 
 
 &bull; Draft and distribute press releases, media kits, and corporate statements highlighting MAFI&rsquo;s sustainability achievements, product innovation, and export milestones.
 
 
 &bull; Liaise with local and international media outlets to secure coverage and manage interviews for senior executives.
 
 
 &bull; Support crisis communication readiness and corporate positioning on sustainability, technology, and agri-processing leadership.
 
 
 &bull; Collaborate with external agencies to ensure alignment between communications strategies and commercial objectives.
 
 
 
 
 
 B. Branding &amp; Visual Communications
 
 
 &bull; Maintain MAFI&rsquo;s corporate identity and ensure consistent brand tone, visuals, and messaging across all channels.
 
 
 &bull; Oversee the development of marketing assets including product brochures, trade show materials, presentations, and promotional merchandise.
 
 
 &bull; Conduct quality reviews to ensure alignment with MAFI&rsquo;s global B2B standards, export positioning, and sustainability-focused image.
 
 
 &bull; Partner with design and production teams to continuously evolve visual storytelling around MAFI&rsquo;s key product clusters &mdash; citrus, tomato, multi-fruit pur&eacute;es, IQF, and freeze-dried lines.
 
 
 
 
 
 C. Event Management (Trade Shows, Exhibitions &amp; Corporate Events)
 
 
 &bull; Execute MAFI&rsquo;s participation in international trade shows, exhibitions, and industry summits, ensuring world-class presentation and brand visibility.
 
 
 &bull; Manage all event logistics including booth design, supplier coordination, media presence, and executive speaking engagements in coordination with the Marketing &amp; Comm. Manager.
 
 
 &bull; Collaborate cross-functionally with all teams to align event objectives with commercial targets.
 
 
 &bull; Conceptualize and deliver corporate events, product launches, and press conferences that highlight MAFI&rsquo;s innovation and sustainability narrative.
 
 
 &bull; Develop post-event reports and performance assessments to measure ROI and strengthen future participation strategies.
 
 
 
 
 
 D. Content &amp; Digital Marketing Support
 
 
 &bull; Create and coordinate engaging, on-brand content for digital channels (LinkedIn, website, newsletters, etc.) that highlights MAFI&rsquo;s market insights, sustainability journey, and product excellence.
 
 
 &bull; Support multimedia storytelling through videos, infographics, and thought-leadership articles.
 
 
 &bull; Collaborate with designers and content creators to deliver impactful B2B communication materials that appeal to global clients and stakeholders.
 
 
 
 
 
 E. Market Research &amp; Competitive Insights
 
 
 &bull; Conduct market intelligence on global trends in agri-processing, sustainable food production, and B2B marketing.
 
 
 &bull; Monitor competitor activities and media presence to identify strategic communication opportunities.
 
 
 &bull; Provide insight reports that inform campaign strategies, positioning, and event participation.
 
 
 
 
 
 G. Internal Communications (Support Function)
 
 
 &bull; Support the rollout of key internal announcements, leadership updates, and employee campaigns.
 
 
 &bull; Create engaging content for internal newsletters and presentations when needed.
 
 
 &bull; Contribute to internal engagement initiatives that align with MAFI&rsquo;s sustainability and innovation culture.
 
 
 &bull; Oversee the updating and management of the marketing and communications database, including media contact lists, event stakeholders, and distribution groups, ensuring accuracy, confidentiality, and alignment with outreach strategies.
 
 
 
 
 
 Qualifications:
 
 
 &bull; 4 to 5 years of experience in marketing communications.
 
 
 &bull; Bachelor&rsquo;s degree in marketing, Communications, Business, or related field from an international university.
 
 
 &bull; Strong background in event management, PR, and external communications &mdash; ideally within the FMCG, agri-food, or export sectors.
 
 
 &bull; Exceptional writing and storytelling skills in English and Arabic (French is a plus).
 
 
 &bull; Proven track record in managing global events, trade exhibitions, and media relations.
 
 
 &bull; Ability to manage multiple projects and vendors while maintaining attention to detail and brand quality.
 
 
 &bull; Familiarity with sustainability communications and B2B marketing strategies.
 
 
 &bull; Strong leadership, project management, and agency/vendor coordination capabilities.
 
 
 &bull; Strong understanding of SEO principles and the fundamentals of email marketing to support effective digital communication tactics targeting global B2B audiences.
 
 
 &bull; Proficiency in Microsoft Office and project management tools; experience with digital platforms (LinkedIn, WordPress, Mailchimp, etc.) is an advantage.
 
 
 &bull; Tech-savvy mindset with openness to AI-driven tools for content generation and campaign analytics.
 
</div>

Senior Marketing Communications Specialist

<div>
 
 
 The Role: Business Development and Marketing Executive
 
 
 
 
 
 
 
 The Team
 
 
 
 The global business development leadership team sets the strategy in consultation with the global strategy board and global practice groups. The business development (BD) and marketing teams (comprising business development, client development, pitches and pursuits, and marketing and communications experts) are led by regional heads of business development who are aligned to our regional boards: Asia Pacific, Middle East and Africa, North America, UK, and Europe.
 
 
 
 Our strategy seeks to:
 
 
 <ul>
 <li>
 Manage and develop clients and profile in our global sectors.
 </li>
 <li>
 Adopt a content and product led approach when growing our market profile.
 </li>
 <li>
 Prioritise the use of integrated digital marketing channels.
 </li>
 <li>
 Position our most senior staff as advisors to the business, supported by expert execution teams.
 </li>
 <li>
 Our principles dictate that the highest value clients and opportunities command the highest value BD attention and bespoke tactics.
 </li>
 </ul>
 
 
 
 
 
 The Role
 
 
 
 This role is a part of the Middle East and Africa (MEA) BD and marketing team who work across our MEA practice and sector groups with a majority focus on engagement and conversion stages of the sales pipeline. You will provide support in facilitating the sales process, marketing and communications activity, and advisory and execution services to our growth markets across MEA. Supporting on shaping and implementing initiatives, tailored to market and client nuances will be key to the success of this role. This role works closely with specialist client development, pitches and pursuits, marketing and communications, and centralised shared services teams.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Business development
 
 
 <ul>
 <li>
 Support the team in driving BD related development and implementation of regional growth strategies.
 </li>
 <li>
 Maintain a strong understanding of the relevant practices, sectors and markets to inform BD and marketing activities.
 </li>
 <li>
 Provide ad hoc support to revenue generating initiatives such as client and market research.
 </li>
 <li>
 Support on the use of analytics to identify and track leads and monitor performance of activity for maximum ROI, report back on effectiveness.
 </li>
 <li>
 Identify projects to improve efficiency within the team; ensure the correct central teams are engaged.
 </li>
 </ul>
 
 
 Clients
 
 
 <ul>
 <li>
 Provide support where required on regional and global key client programmes.
 </li>
 <li>
 Provide support on collation and analysis of client feedback.
 </li>
 <li>
 Institute a &ldquo;Clients first, client centric&rdquo; mindset. All activity across the pipeline should have an intentional client impact and outturn which compliments the regional growth objectives.
 </li>
 </ul>
 
 
 Pitches and pursuits
 
 
 <ul>
 <li>
 Support on the production and delivery of bids and tenders, working in partnership with the relevant partners and BD team, such that bids accurately reflect the business proposition being presented and the related BD plans for that client, sector, or practice.
 </li>
 <li>
 Create, maintain, and improve pitch resources such as a credentials database, standard wording, and case studies.
 </li>
 </ul>
 
 
 Marketing and communications
 
 
 <ul>
 <li>
 Manage marketing materials and activities in support of the BD agendas including brochures, directory submissions, awards submissions, web pages, CVs, client articles and mailings, deal press releases, social media posts, newsletters, reports, events, sponsorships, podcasts, webinars etc.
 </li>
 <li>
 Maintain the BD &amp; marketing calendar of activities.
 </li>
 <li>
 Support on the communication and marketing strategy, including executing multichannel marketing campaigns.
 </li>
 </ul>
 
 
 
 
 
 Event management
 
 
 <ul>
 <li>
 Work with the team to manage client events from start to finish.
 </li>
 <li>
 Report and analyse the ROI of events.
 </li>
 <li>
 Attend events and provide onsite management.
 </li>
 <li>
 Manage event lists including coordinating the invitation list to ensure a high-quality of attendees.
 </li>
 <li>
 Liaise with key vendors to arrange necessary logistics.
 </li>
 <li>
 Arrange conference sponsorships.
 </li>
 </ul>
 
 
 CRM
 
 
 <ul>
 <li>
 Champion the use of the firm's CRM database and provide training and support to users.
 </li>
 <li>
 Manage regional marketing lists.
 </li>
 <li>
 Produce reports on CRM activities to support and measure BD &amp; marketing campaigns and initiatives.
 </li>
 <li>
 Oversee the quality of the data within the CRM database.
 </li>
 <li>
 Manage system improvements and the roll out of new functionality.
 </li>
 </ul>
 
 
 
 
 
 Maintenance of the operational standards of the BD and marketing team to ensure:
 
 
 <ul>
 <li>
 Our branding approach is implemented effectively
 </li>
 <li>
 Communication materials effectively represent the positioning of each area
 </li>
 <li>
 Our approach to pitches is informed by market and sector knowledge, and client insights
 </li>
 <li>
 The management of events is efficient and cost-effective
 </li>
 <li>
 PR strategies support BD plans and enhance campaigns
 </li>
 </ul>
 
 
 
 
 
 Candidate Profile
 
 
 
 The ideal candidate will:
 
 <ul>
 <li>
 Preferably have a background in business development and marketing within a legal services organisation with experience in various sectors and practice areas.
 </li>
 <li>
 Possess a good understanding of the role that business development and marketing play within an international legal environment.
 </li>
 <li>
 Possess excellent IT skills with knowledge of Word, PowerPoint, Excel and Internet research tools essential. Knowledge of common legal CRM and marketing systems for client mailings and webinars is preferable.
 </li>
 <li>
 Have an understanding of client service standards and client relationship management.
 </li>
 <li>
 Have good interpersonal skills with the ability to persuade and influence others.
 </li>
 <li>
 Be able to develop effective working relationships with the wider team and across the business.
 </li>
 <li>
 Have strong organisational skills with ability to prioritise multiple tasks and projects, manage expectations of stakeholders and meet deadlines.
 </li>
 <li>
 Have excellent English language skills (written and spoken) and demonstrate attention to detail.
 </li>
 <li>
 Flexibility and willingness to adjust work schedule from time-to-time according to workload demands and/or planned events outside of core hours.
 </li>
 </ul>
 
 
</div>

Business Development and Marketing Executive

Landmark Group

<div>
 
 The ideal candidate will be comfortable meeting new people frequently and have an ability to determine a candidate's potential through clever questions. They should have excellent organizational skills in order to build and maintain a pipeline of prospective candidates. Additionally, they should be committed to both meeting and exceeding assigned quotas.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Talent Acquisition &amp; Recruitment
 
 
 <ul>
 <li>
 Manage the end-to-end recruitment process across multiple functions and seniority levels.
 </li>
 <li>
 Partner with hiring managers to understand workforce needs and develop tailored recruitment strategies.
 </li>
 <li>
 Source, screen, and evaluate candidates using multiple channels (job boards, social media, networking, headhunting).
 </li>
 <li>
 Conduct competency-based interviews, assessments, and ensure high-quality candidate experiences.
 </li>
 <li>
 Build and maintain a strong talent pipeline for current and future hiring needs.
 </li>
 </ul>
 
 
 
 
 
 Strategic Workforce Planning
 
 
 <ul>
 <li>
 Collaborate with leadership to forecast hiring needs in line with business objectives.
 </li>
 <li>
 Provide data-driven insights on talent availability, hiring trends, and market competitiveness.
 </li>
 <li>
 Support organizational growth through proactive recruitment initiatives and succession planning.
 </li>
 </ul>
 
 
 
 
 
 Employer Branding
 
 
 <ul>
 <li>
 Champion employer branding initiatives to position the company as an employer of choice.
 </li>
 <li>
 Manage career site content, recruitment campaigns, and social media presence.
 </li>
 <li>
 Represent the company at career fairs, industry events, and networking opportunities.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder &amp; Candidate Management
 
 
 <ul>
 <li>
 Act as a trusted advisor to hiring managers by providing guidance on talent strategies, market insights, and selection decisions.
 </li>
 <li>
 Ensure seamless communication with candidates throughout the recruitment journey.
 </li>
 <li>
 Promote diversity, equity, and inclusion in all recruitment processes.
 </li>
 </ul>
 
 
 
 
 
 Process Improvement &amp; Analytics
 
 
 <ul>
 <li>
 Continuously evaluate and improve recruitment processes to ensure efficiency and quality.
 </li>
 <li>
 Leverage applicant tracking systems (ATS) and HR analytics to track metrics such as time-to-fill, cost-per-hire, and candidate satisfaction.
 </li>
 <li>
 Recommend innovative sourcing methods, tools, and technologies.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 3-4 years of progressive experience in talent acquisition, preferably in fast-paced industries.
 </li>
 <li>
 Proven experience hiring across different levels, including managerial and specialist roles.
 </li>
 <li>
 Strong knowledge of sourcing techniques, interview methodologies, and assessment tools.
 </li>
 <li>
 Data-driven mindset with strong analytical and reporting skills.
 </li>
 <li>
 Familiarity with HR systems (ATS, HRIS) and modern recruitment tools.
 </li>
 </ul>
 
 
</div>

Talent Acquisition Executive

Nestlé

<div>
 
 Strategic Logistics Buyer
 
 
 
 
 POSITION SNAPSHOT
 
 
 
 Location: Cairo, Egypt Company: Nestl&eacute;
 
 
 Full-time
 
 
 
 Position Summary
 
 
 
 The Local Strategic Buyer is responsible for developing, validating, communicating and implementing sourcing strategies for locally managed categories (at NiM level), following the Strategic Sourcing Process tools, templates and policies developed by Nestrade and applying the Nestl&eacute; Standardized Procurement Model. They will have to ensure the efficient implementation of new or changing items/services, P2P channel management and of new suppliers.
 
 
 
 A DAY IN THE LIFE &hellip;
 
 
 
 <ul>
 <li>
 Define and implement the strategies for the locally managed category's (at NiM level), utilizing the Strategic Sourcing Process tools, templates and policies developed by Nestrade.
 </li>
 <li>
 Perform supplier market analysis, category analysis, and supply risk analysis, and develop TCO understanding, as well as the map of how sourcing process and channels work within the locally managed category (At Market), and identify improvements to be targeted,
 </li>
 <li>
 Prepare and execute negotiation events seeking best TCO contracts and beneficial commercial agreements with suppliers for the locally managed categories (at NiM level)
 </li>
 <li>
 Ensure Compliance to Nestl&eacute;'s business principles, policies, standards and Procurement Policy, Procurement Standardized Model, Nestl&eacute; Supplier Code, Best Practices, etc.
 </li>
 <li>
 Establish relationships with stakeholders to integrate category plans and outcomes in local budgets and price planning processes as required,
 </li>
 <li>
 Integrate innovation, renovation and post award cost improvement elements from suppliers into Nestl&eacute;'s innovation and renovation processes.
 </li>
 <li>
 In partnership with SRM Experts lead the planning and regular contract SLA reviews with suppliers and other functional partners such as quality.Validates and communicates supply risks through procurement material sourcing strategy for strategic materials.
 </li>
 <li>
 Ensure effective contract management follow up activities are in place ( e.g. SAP Contracts, purchasing info records, master data, etc)
 
 
 </li>
 </ul>
 
 ARE YOU A FIT?
 
 
 
 <ul>
 <li>
 Preferred 3 to 5 years of experience in Strategic Logistics buyer, Supply Chain Buyer, Warehouse buyer, transportation buyer,
 </li>
 <li>
 Bachelor&rsquo;s degree is required, preferably in fields such as Engineering, Supply Chain, Business.
 </li>
 <li>
 Demonstrated experience in implementation of sourcing strategies for different spend categories over a sustained period (1-3 years).
 </li>
 <li>
 Has experience in one or more spend categories as Sourcing Specialist, using the Strategic Sourcing Process.
 </li>
 <li>
 Demonstrated successful use of risk management, responsible sourcing and supplier relation management.
 </li>
 <li>
 Has experience in negotiation, problem solving, and strong verbal and written communication skills with an ability to effectively interact, convince and influence multiple stakeholders at various levels.
 </li>
 </ul>
</div>

Associate Manager, Strategic Sourcing

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 To lead the end-to-end experience, satisfaction, and retention of Breadfast&rsquo;s Delivery Associates (DAs), ensuring their engagement and loyalty through lifecycle optimization, communication, recognition, and partnerships, ensuring a motivated and loyal delivery workforce.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 
 Delivery Associate Experience:
 
 </li>
 <li>
 Design and continuously improve the end-to-end Delivery Associate (DA) experience &mdash; from activation to long-term retention and offboarding.
 </li>
 <li>
 Identify critical pain points in the DA lifecycle and implement solutions to enhance satisfaction and reduce early churn.
 </li>
 <li>
 Develop activation strategies to reduce no-shows and improve engagement.
 </li>
 <li>
 
 Experience &amp; Satisfaction Improvement:
 
 </li>
 <li>
 Conduct regular surveys, interviews, and feedback sessions to gather DA insights and identify areas of improvement.
 </li>
 <li>
 Analyze satisfaction metrics (e.g., CSAT/DSAT) and exit feedback to inform experience design.
 </li>
 <li>
 Lead root cause analysis (RCA) efforts to uncover reasons behind churn and disengagement or attrition.
 </li>
 <li>
 
 Engagement &amp; Communication:
 
 </li>
 <li>
 Build and execute lifecycle communication campaigns (SMS, in-app notifications, WhatsApp) to support DA education, engagement, and awareness.
 </li>
 <li>
 Ensure timely, targeted messaging across different stages of the DA journey.
 </li>
 <li>
 Collaborate with the DA Partnerships Specialist on internal communications related to programs, initiatives, and process changes.
 </li>
 <li>
 
 Retention &amp; Loyalty Initiatives:
 
 </li>
 <li>
 Design and manage DA loyalty and retention programs focused on reward, recognition, and performance consistency.
 </li>
 <li>
 Develop bonus structures and incentive programs that are linked to tenure, delivery quality, and other performance metrics.
 </li>
 <li>
 Set and monitor program timelines, eligibility criteria, and fairness mechanisms.
 </li>
 <li>
 
 Partnerships:
 
 </li>
 <li>
 Lead the development of external partnerships (e.g., discounts, services, vouchers) to enhance DA satisfaction and support retention.
 </li>
 <li>
 Identify and secure beneficial deals (e.g., transportation, telecom, healthcare) that directly improve the DA experience.
 </li>
 <li>
 Oversee the DA Partnerships Specialist, who will be responsible for partnership sourcing, execution, and benefit rollout.
 </li>
 <li>
 
 Inventory &amp; Operational Oversight:
 
 </li>
 <li>
 Oversee DA inventory custody (e.g., pouches, uniforms, helmets), ensuring accountability and adherence to policies.
 </li>
 <li>
 Create and enforce tracking mechanisms for issued items, minimizing loss and misuse.
 </li>
 <li>
 Work closely with field teams to streamline inventory distribution and retrieval processes.
 </li>
 <li>
 
 Cross-Functional Collaboration:
 
 </li>
 <li>
 Act as the key liaison between the Supply team and other functions (e.g., Operations, Customer Experience, Product) to align initiatives.
 </li>
 <li>
 Advocate for DA needs in product and process improvements.
 </li>
 <li>
 Contribute to cross-departmental projects related to DA growth and efficiency.
 </li>
 <li>
 
 Team Leadership:
 
 </li>
 <li>
 Directly manage the Delivery Associate Experience and Retention Senior Specialist, Delivery Associate Experience and Retention Specialist, and Delivery Associate Partnerships Specialist providing guidance, structure, and performance feedback.
 </li>
 <li>
 Support the development and growth of team members through coaching and clear expectation setting.
 </li>
 <li>
 Promote a culture of ownership, accountability, and collaboration within the DA Experience vertical.
 </li>
 </ul>
 <li>
 </li>
 
 
 Required Education, Knowledge, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Supply Chain, or related field.
 </li>
 <li>
 5+ years in partner engagement, workforce retention, or operations &mdash; preferably in logistics or last-mile delivery.
 </li>
 <li>
 Strong communication and stakeholder management
 </li>
 <li>
 Analytical and problem-solving ability, especially in root cause analysis
 </li>
 <li>
 Creative thinking around incentive and loyalty programs
 </li>
 <li>
 Project management with a focus on execution and timelines
 </li>
 <li>
 People management and team development
 </li>
 <li>
 Cross-functional collaboration and negotiation (especially with external partners)
 </li>
 </ul>
</div>

Delivery Associate Experience & Retention Lead

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